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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Quatech SSU-100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Quatech SSU-100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Quatech SSU-100 should contain:
- informations concerning technical data of Quatech SSU-100
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Quatech SSU-100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Quatech SSU-100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Quatech service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Quatech SSU-100.
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Table of contents for the manual
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Page 1
CONNECT WITH RELIABILITY QUATECH, INC. 5675 Hudson Indu strial Parkway Hudson, Ohio 4423 6-5012 Toll free: 1- 800-553- 1170 TEL: ( 330) 655- 9000 FAX: ( 330) 6 55-9010 http://www.qua tech.com. SSU/DSU/QSU /ESU/HSU-100/ 200/300 User’s Manual P/ N: 940-015 5-202 Freedom USB Serial Adapter User’s Manual SSU/DSU/QSU/ESU/HSU-100/200/300 1-, 2-, 4-, [...]
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Copyright Copyright © 1998 - 2004, Quat ech, Inc. All rights are res erved. The information contain ed in this document cannot be repr oduced in any form without the written cons ent of Quatech, Inc. Any software programs that might accompany this doc ument can be used only in accordance with any license agreem ent(s) between the purc haser and Qu[...]
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Quatech Freedom USB Adapt er User’s Manual Table of contents T able of contents Introduction ------------------------------------------------------------------------------------------------------------------- ---- 1 System requ iremen ts ----------------------------------------------------------------------------------------------------- 2 Featur[...]
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Table of Contents Quatech Freed om USB-1/2/300 User’s Manual Figures Figure 1 - Win XP Found new hardware prompt .................................................................................... .. 4 Figure 2 - Win XP Choose your search and installation op tions prompt ................................................. 4 Figure 3 - Win XP Sea r[...]
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Quatech Freedom USB Adapt er User’s Manual Table of contents Figure 50 - Win XP/2000 USB serial port, Driver file details box.......................................................... 39 Figure 51 - Win 98/98SE/Me USB serial port properties, Gene ral tab .................................................. 40 Figure 52 - Win 98/98SE/Me USB serial p[...]
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Quatech Freedom USB Adapter User’s Manual Introduction Introduction This Users Manual desc ribes how to setup and in stall your Quatech Freedom USB Adapt er. Note: These products com ply fully with USB Specification version 1.1 and are fully supported under Windows 98/ME/XP/2000/NT4. The Quatech SSU-100, DSU-100, QSU-10 0, ESU-100, and HSU-100, r[...]
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Introduction Quatech Freedom USB Adapter User’s Manual System requirements Quatech’s serial USB adapters require the Windows 98/Me/XP/2000 /NT4 operating system and an IBM or IBM-com patible PC with a standard USB port or an add-in USB host adapt er. Contact our sales department for details on current software offer i ngs. Most device drivers a[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Installing the Freedom USB This section explains ho w to install the Fre edom USB under differ ent operating systems. P lease locate and follow the pr ocedure for yo ur computer’s operatin g system. Note: The installation proc ess takes place in two stages: the serial adapter b[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Figure 1 - Win XP Found new hardware pr ompt Step Procedure Description Step 4 Insert the Quatech insta llation CD int o your CD-ROM dri ve. This is the CD that shipped with the Freedom USB. Step 5 Click the Next button. The Choose your search and installation options pro[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Step Procedure Description Step 6 Select Search remova ble media (floppy, CD-ROM). If necessary, you can also select the Include this location in the search: option and browse to the location with the Freedom USB drivers. The complete path is E:Serial Port AdaptersDriversW[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Figure 4 - Win XP software logo warnin g Figure 4 shows the Windows X P Logo testing warning. This indicates only that Windo ws has not certified t he Freedom USB. Rest assured that Quatech’s drivers work properly with Windows XP. Step Procedure Description Step 9 Click the[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 6 - Win XP Finished instal ling prompt Figure 6 shows the Win XP Finished installing prompt. It indicates that the serial USB adapter has been succes sfully installed. Step Procedure Description Step 11 Press the Finish butt on to continue. The USB adapter installation[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Step Procedure Description Step 12 Make sure that the Quatech CD is in your CD-ROM drive. This is the CD that shipped with your Freedom USB adapter. Step 13 Select the Install the soft ware automatically (R ecommended ) option. The Wizard should go automatically to the US[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 9 - Win XP Installation co mplete promp t Figure 9 displays wh en the file copying process is finished. Step Procedure Description Step 16 Click the Finish button. The Wizard briefly displays the Unknown hardware found and Installing messages as it installs each serial[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Installing under Windows 2000 Follow these steps to install th e Freedom USB under Windows 2000. Step Procedure Description Step 1 Turn on the power to your computer system. This is the system in which the Freedom USB is to be installed. Step 2 Plug the wide flat en d of [...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 11 - Win 20 00 Search for or di splay drivers prom pt Figure 11 shows the Win 2000 Search for or display drivers prompt. Step Procedure Description Step 5 Insert the Quatech insta llation CD int o your CD-ROM dri ve. This is the CD that shipped with the Freedom USB. ?[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Step Procedure Description Step 8 Select CD-ROM drives. If necessary, you can also select Specify a location: and browse to the desired location with the Freedom USB drivers. The complete path is E:Serial Port AdaptersDriversWindows 95, 98, Me, 2000, XP for USB Enhanced. [...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 14 - Win 20 00 Software logo warnin g Figure 14 shows t he Windows 2000 Logo test warnin g. This indicates only that Windo ws has not certified t he Freedom USB. Rest assured that Quatech’s drivers work properly with Windows 2000. Step Procedure Description Step 12 C[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Figure 16 - Win 20 00 Install software for USB s erial port prompt Figure 16 indicates that t he wizard has detected and is ready to install the USB port s. Step Procedure Description Step 15 Make sure that the Quatech C D is still in your CD-ROM dri ve. This is the CD that s[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Step Procedure Description Step 17 Select Search for a suitable driver for my device (recom mended) Step 18 Click the Next button. The Locate driver files prompt displays. Figure 18 - Win 20 00 Locate driver f iles prompt Step Procedure Description Step 19 Select CD-R[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Figure 19 - Win 20 00 Finished searc hing for driver f iles prompt Figure 19 illustrates t he Win 2000 Finished searchi n g for driver files prompt. Step Procedure Description Step 21 Click the Next button. The wizard completes the installation and displays the Installation c[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Step Procedure Description Step 22 Click the Finish button. The Wizard briefly displays a series of Unknown hardware found and Installing messages as it installs each serial USB port. Your Freedom USB adapter installation is complete! Uninstalling from Windows 2000 Follow the[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Installing under Windows Me Follow these steps to inst all the Freedom USB und er Windows Me. Step Procedure Description Step 1 Turn on the power to your computer system. This is the system in which the Freedom USB is to be installed. Step 2 Plug the wide flat en d of the[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 22 - Win Me Driver fi le search prompt Figure 22 shows th e Win Me Driver file search prompt. If Windows finds the files for y ou automatically, t his screen notifies you that Windows is installing the software. If you specify a driver location, this screen displays that l[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Figure 24 - Win Me Rea dy to install prompt Figure 24 shows th e Win Me Found new hardware prom pt. You can choose to either have Windows automatically search for a driver or to specify the location of the driver you want to use. Step Procedure Description Step 8 Check the Au[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 26 - Win Me Fin ished install ing prompt Figure 26 shows th e Win Me Fin is he d installing prompt. Thi s pro mpt displays at the end o f the installation p rocess. Step Procedure Description Step 10 Click the Finish button. The wizard briefly displays Unknown hardware[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Installing under Windows 98/98SE Follow these steps to inst all your Freedom USB in Win dows 98/98SE. Step Procedure Description Step 1 Turn on the power to your computer system. This is the system in which the Freedom USB is to be installed. Step 2 Plug the wide flat en [...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 28 - Win 98 /98SE Search or s elect prompt Step Procedure Description Step 5 Select Search for the best driver for your device (Re commended); then click the Next button. The Search for new drivers prompt displays. Figure 29 - Win 98 /98SE Search for new driv ers promp[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Step Procedure Description Step 7 Insert the Quatech insta llation CD int o your CD-ROM dri ve. This is the CD that shipped with the Freedom USB. Step 8 Browse or use the down a rrow to map to the correct driver l ocation. The complete path is E:Serial Port AdaptersDriv[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Figure 31 - Win 98 /98SE Finished installing softw are prompt Step Procedure Description Step 11 Click the Finish button. Windows tells you that it has found new hardware and launches the Add New Hardware Wizard to install the serial ports. Figure 32 - Win 98 /98SE Searches f[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Figure 33 - Win 98 /98SE Search or dis play prompt Figure 33 shows the 98/98SE Search or display prompt. Step Procedure Description Step 13 Select Search for the best driver for your device; then click the Next button. The Search for new drivers prompt displays. Figure 34 - W[...]
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Quatech Freedom USB Adapt er User’s Manual Installing t he software Step Procedure Description Step 15 Make sure that the Quatech inst allation CD is still in your CD-R OM drive. This is the CD that shipped with the Freedom USB. Step 16 If necessary, browse or us e the down arrow to map to the correct driver location. Click the Next butto[...]
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Installing t he software Quatech Freedom USB Adapt er User’s Manual Figure 36 - Win 98 /98SE Finished installing prom pt Figure 36 indi cates that Windows ha s finish ed installi ng the software for the US B serial port. Step Procedure Description Step 18 Click Finish. The wizard briefly displays a series of Unknown hardware found and Install[...]
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Page 34
Quatech Freedom USB Adapt er User’s Manual Making external connections Making external connections RS-232 serial connections The Freedom USB-100 RS-232 adapt ers all come with standard male DB-9 connectors. T he figure below shows th e pin designations. Figure 37 - RS-232 DB-9 pin designation s RS-232-C devic es are classified by th eir function [...]
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Making external connect ions Quatec h Freedom USB Adapter User’s Manu al See Figure 39 on the fo llowing page fo r a typical null mo dem cable. Figure 39 - Cablin g requirements for RS-232C devices RS-422/485 serial connections The Freedom USB-200/300 RS-422/485 adap ters all come with standard female DB-9 connectors. The figur e below shows the [...]
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Page 36
Quatech Freedom USB Adapt er User’s Manual Making external connections All ports RS-422/485 signal description DB-9 Auxiliary Input (AuxIn–) 9 Configuring termination resistors Factory installed resistor s allow fo r Freedom USB-200/300 signal line termination in compliance with RS-42 2 and RS-485 standards. You can select or remove the desire [...]
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Page 37
Making external connect ions Quatec h Freedom USB Adapter User’s Manu al (Pins 5&9) Port 1 J2 J3 Port 2 J4 J5 Port 3 J6 J7 Port 4 J8 J9 Testing DB-9 serial ports in HyperTerminal This section explains how to test th e functi onality of your US B serial adapter using Hypert erminal. Follow eit her the directions under Testing RS-232 ports or T[...]
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Quatech Freedom USB Adapt er User’s Manual Making external connections Testing RS-422/485 ports Making a loopback Step Procedure Description Step 1 Turn off the comput er. Step 2 Connect the foll owing signals on s erial port 1. Repeat for each serial port. AuxOut+ (pin 1) to AuxIn + (pin 5) TxD+ (pin 2) to RxD+ (pin 4) TxD– (pin 7) and[...]
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Page 39
Using configuration utilities Quat ech Freedom USB-1/ 2/300 User’s Manual Using Device Manager This section explains how to use Devic e Manager to view the properties of the ser ial ports enumerated by the Freed om USB. Accessing Device Manager Win XP and 2000 Step Procedure Description Step 1 Select Start – Control Panel. Step 2 Double[...]
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Quatech Freedom USB Adapter User’s Manu al Using conf igura tion utilit ies Figure 44 - Win X P/2000 Device Ma nager USB serial port properties, General t ab Figure 44 illustrates the In Win XP/2000 General Tab , which tells you whether the Freedom USB is work ing properly and allows you to determine the de vice usage: Use this device (en[...]
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Using configuration utilities Quat ech Freedom USB-1/ 2/300 User’s Manual Figure 46 - Win X P/2000 RS-232 Advanc ed Options dialog w indow Step Procedure Description Step 4 The RS-232 USB Seria l Port Advanced Options dialog box lets you set the data rate multiplier and r e store the defau lt settings. The RS-422/485 Advanced Dialog b ox also[...]
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Quatech Freedom USB Adapter User’s Manu al Using conf igura tion utilit ies Figure 47 - Win XP /2000 USB serial port, Port settings box Step Procedure Description Step 9 This Port Settings tab allows you to set default value s for the followin g: Bits per second Data bits Parity Stop bits Flow cont rol The Port Settings wi[...]
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Using configuration utilities Quat ech Freedom USB-1/ 2/300 User’s Manual Step Procedure Description Step 12 Click the Driver tab to view the driver information and update t he driver. The USB Serial Driver properties dialog box displays. Figure 49 - Win XP /2000 USB serial port properties, Driver box Step Procedure Description Step 13 Yo[...]
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Page 44
Quatech Freedom USB Adapter User’s Manu al Using conf igura tion utilit ies Figure 50 - Win XP /2000 USB serial port, Driver file details b ox Step Procedure Description Step 15 The Driver File Details dialog box displays the following inf ormation Provider File version Copyright Digital Sig ner (Win XP only) Click OK to retur[...]
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Page 45
Using configuration utilities Quat ech Freedom USB-1/ 2/300 User’s Manual Figure 51 - Win 98 /98SE/Me USB serial port properties, Gener al tab Figure 51 illustrates the Win 98/98SE/Me General tab, which tells you whether the Freedom USB is working properly an d allows you to determine th e device usage: Disable in this hardware profile Ex[...]
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Page 46
Quatech Freedom USB Adapter User’s Manu al Using conf igura tion utilit ies Step Procedure Description Step 4 The USB Serial Port Settings tab a llows you to set default values for the following: Bits per second Data bits Parity Stop bits Flow cont rol The Port Settings window can set defaults for the selected port. See th[...]
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Using configuration utilities Quat ech Freedom USB-1/ 2/300 User’s Manual Step Procedure Description Step 6 Click Cancel to return to t he USB Serial Port Settings properti es dialog box. Step 7 You have three addi tional options: Click the Restore Defau lts button to restore th e selected port t o the defau lt settings. Click[...]
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Page 48
Quatech Freedom USB Adapter User’s Manu al Using conf igura tion utilit ies Figure 56 - Win 98 /98SE/Me USB Serial port, Driver file det ails box Figure 56 illustrates the Win 98/98SE/Me USB Ser ial Ports Driver Details box, which tells you the name and location of the driv er files, the provider, fi le version, and copyright date. Step Procedure[...]
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Page 49
Using configuration utilities Quat ech Freedom USB-1/ 2/300 User’s Manual Setting advanced options Notes: Changing any setting in the advanced options window affects all ports on the Freedom USB adapter. The Freedom USB port pr operties can only b e altered from the Device Manager window. A ttempting to access these pr operties from an other soft[...]
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Page 50
Quatech Freedom USB Adapter User’s Manu al Using conf igura tion utilit ies All Loopback (default) Select this radio button w hen only transmit and receive data signaling is required. Each UART's RTS output is inter nally looped back to its CTS input. Each port's AuxIn signal pair is looped back to its AuxOut signal pai r at the[...]
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Page 51
Using configuration utilities Quat ech Freedom USB-1/ 2/300 User’s Manual This option is valid for baud rates in the range of 2400 bps t o 115200 bps. If this box is not checked, the software application is respons ible for manually switching RTS or DTR as n eeded. Page 46 Rev 2.02 (2/24/2004)[...]
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Quatech Freedom USB Adapter User’s Manu al Using conf igura tion utilit ies T roubleshooting Note: Any unauthorized repairs or modifications will void the Freedom USB's warranty. This section lists some comm on problems and their causes. If the information below does not prov ide a solution, contact Quat ech technical support. Problem Cause [...]
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Appendix A Quatech Freedom USB Adapt er User’s Manual Appendix A Specifications Bus interface USB Specification 1.1 Data rates Number of simultaneously operating ports 1-, 2-, 3-port adapters (232 and 422) 8-, 16-port adapters (232 and 422) 1, 2 230k bps* 230k bps 3, 4 115k bps 115k bps 5+ N/A 57 – 115k bps * 460.8k bps possible for any on e po[...]
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Quatech Freedom USB Adapt er User’s Manual Appendix A Connectors SSU/DSU/QSU/ESU/HSU-100 DB-9 Male Connectors DSU/QSU/ESU/HSU-200-300 DB-9 Female Connectors Dimensions 3.6” L x 1.7” W x 1.0” H (SSU) 7.2” L x 4.3” W x 1.0” H (DSU/QSU) 9.3” L x 6.5” W x 2.5” H (ESU, older revisions) 7.1” L x 5.3” W x 2.3” H (ESU, Revision H [...]
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Appendix B Quatech Freedom USB Adapt er User’s Manual Appendix B Warranty information Quatech, Inc. warrants the SSU/ DSU/QSU/ESU/H SU- 100/200/300 to be free of defec ts for five (5) years from the date of pu rchase. Quatech, Inc. wil l repair or rep lace any board that fails t o perform under normal operat ing conditions and in accor dance with[...]