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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Radio Shack 360, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Radio Shack 360 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Radio Shack 360. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Radio Shack 360 should contain:
- informations concerning technical data of Radio Shack 360
- name of the manufacturer and a year of construction of the Radio Shack 360 item
- rules of operation, control and maintenance of the Radio Shack 360 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Radio Shack 360 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Radio Shack 360, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Radio Shack service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Radio Shack 360.
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Table of contents for the manual
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Page 1
Ca t. N o . 43- 980 OWNER’S MANU AL Please read be fore using this equipmen t. Syst em 360 Caller ID wit h Callback With 100 Caller ID Mem o ri es 43-9 80 .f m Page 1 Monda y, Aug us t 16, 1999 4: 44 P M[...]
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Page 2
2 This sym bol is in tended to a lert you to the pr es ence of un- insu lated dangerous voltage w ithin th e product’s en closure that migh t be of suff icient magn itude to cons titute a risk of elect r ic shock. Do not ope n the produc t’s case. This symbo l is inte nded to inf orm you that imp ortant op er- at in g a nd ma int e na nc e i ns[...]
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Page 3
3 FEA TURES Your RadioSh ack System 360 Call er ID with Call back is the lates t in te lep hone techn ology. The system di splay s the cal l- er’s t elephon e number (a nd name, i f availabl e in yo ur area) and the cu rrent da te and time, as pr ovide d by y our l ocal phone com pany t o Calle r ID ser vice subscri bers. The sys- tem’s cal lba[...]
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Page 4
4 Ti me a n d Dat e D is pla y — disp lays t he curr ent tim e and da te as p rovide d to Calle r ID ser vice subscri bers b y your l o- cal tel ephone c ompany. Mes sage Waiting Indicat or — appears when you have re- cei ved a voi ce mail message (if you subscr ibe to t he mes- sage wai ting ser vi ce from your loca l phone company) . Large Li[...]
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Page 5
5 Note: You n eed four AAA batte ries (not supplied) to power the System 360 . This sys tem has bee n teste d and found to com ply with a ll appli cable UL and F CC standa rds. We rec ommend you record the sys tem’s s erial number here. The number is on the system ’ s bottom panel . Serial Number: ______ ___________ ______ __ Impo r tant Inf o [...]
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Page 6
6 FCC INFORMA TION We h ave desi gned your System 360 to c onform t o feder al regul ati ons, an d you c an conne ct i t to most t elephone li nes. However , each Cal ler ID system ( and each dev ice, s uch as a tele phone or answering mac hine) that you conne ct to the tel ephone li ne draws po wer from the li ne. We ref er to this power dra w as [...]
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Page 7
7 Note: You mus t not c onnect you r System 360 to: • Coin-op erated sys tems • Party- line sy ste ms • Most elect roni c k ey telep hone system s In the un like ly even t that yo ur Sys tem 3 60 cau ses p roblem s on t he pho ne line, the ph one com pany can tem poraril y dis- conn ec t your ser vic e. I f th i s happ en s , the phon e co m [...]
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Page 8
8 This system co m p lies with the li mits for a Cla ss B devi ce as spec ified i n P art 15 of FCC Ru les . Thes e limi ts pro vide r ea- so na bl e pr o t ect ion agai ns t ra dio and TV i nt er fer enc e in a res - iden tial a rea. H oweve r, your Sys tem 3 60 mig ht cau se TV or rad io inte rferenc e eve n whe n it is o per ating p roper ly. To[...]
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Page 9
9 CO NT EN T S Pr epar ati on .... ..... ..... ..... ..... ..... ..... .... ..... ..... ..... ..... ..... ..... . 1 1 In sta lling Bat teri es/S etup .... ..... ..... ..... ..... ..... .... ..... .... 1 1 Ad justi ng the D isp lay C on tras t ... ..... ..... ..... ..... ..... ..... 17 Connecti ng th e Syste m ...... ..... ..... ..... ..... ..... ..[...]
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Page 10
10 T roubleshooti ng .... ....... ..... ..... ....... ..... ....... ..... ..... ....... ..... 34 Car e an d Ma inte na n ce ..... ..... ..... ..... .... ..... ..... ..... ..... ..... ... 35 Lig ht n in g .... ..... ..... ..... .... ..... ..... ..... ..... ..... ..... ..... .... ..... . 37 43-9 80 .f m Page 10 Monda y , Au gu st 16 , 199 9 4 :44 P M[...]
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Page 11
11 PREP ARA TI ON INST ALLING BA TTERI ES/SETUP You need f our AAA ba tteries (not s upplied) to power the system . For the longest operat ion an d best pe rform an ce, we recomme nd al kali ne b atter ies, such as Ra dio Shack Cat. No. 23-558. Cautions : • Always use fr esh batte ries of the requir ed size and typ e. • Do not m ix old and new [...]
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Page 12
12 1. If you are re placing t he batte ries, unplug the ph one lin e and the pho ne’s cord from the system . 2. Use a P h illip s screwdrive r to r emov e the ba ttery co m- partment s crew on the bot- tom of the syste m, th en slide the cover off in the di rec ti on of t he arr ow o n th e c o ve r’ s do or . 3. Inse rt f our f resh AAA bat- t[...]
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Page 13
13 4 . T urn th e sys tem over so you can see the dis play . Af ter you insta ll batte ries , the syst em bee ps and di s- plays FA640 REV 1.8 (inf ormation ab out th e sys- tem’ s s oftwa re), the n SET LANGUAGE for a few se c- onds, the n ENGLISH (t he defaul t disp lay langua ge) appears fo r about 45 sec- onds. 5. T o selec t anot her la ngua[...]
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Page 14
14 Notes: • The displ ay show s ENGLISH aga in if you press REVIEW a t hird time. • If you do not press any key wi thin 45 seco nds after pressi ng REV IEW , the module automati cally selec ts Engl ish. G o t o Step 7. 6. P r ess REVIEW to store the s elect ed lang ua ge. The modu le be eps, an d 000 and SET AREA CODE (E ng lis h), CODIGO DE AR[...]
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Page 15
15 7. W ith in 45 sec onds, r epe atedly pr ess REVIEW unt il th e first d igit of yo ur area co de app ear s, then p ress REVIEW to s et the digit. T h e secon d 0 flas hes. Notes: • If you make a mis take while set ting t he area code, press DEL ETE . The cursor moves to th e first di git of the area code. Then repeat St eps 7 and 8 t o reset t[...]
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Page 16
16 The tel ephone compan y sends t he corr ect time wit h each i ncoming cal l, so the correc t date and time ar e a u to mati cal l y set wh e n the sys tem rec ei ves its f irs t call . 9. Repla ce the batter y cover and t he scre w . If you ar e repl acing t he bat teri es, r econnect the phone li nes. When fl ashes in t he upper right corner o [...]
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Page 17
17 ADJUSTING THE DISPLA Y CONTRAST To incr ease the di splay contrast, hold do wn DE LETE while r e pe at ed l y pr e ssi ng REVIEW . To decr ease the d isplay c ontras t, h old down DELE TE wh ile r e pe at ed l y pr e ssi ng REVIE W . Note: Do not hold down DEL ETE wi thout also pressi ng one of the REVIEW keys . You could acc identall y erase th[...]
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Page 18
18 CONNECTING THE SYSTEM Connecti ng to a Phone 1. Disc onnect the te lephone line cor d from the phone and plug it int o the system’ s LINE jack. 2. Pl ug on e end of the su pplied l ine cord in to the syste m’s PHONE ja ck. 3. Plug t he other end of the cor d into the phone’ s jac k. (illus tra t i o n ) 43-9 80 .f m Page 18 Monda y , Au gu[...]
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Page 19
19 Connecting to a n Answering Machi ne 1. D isconnect t he telephone line cor d that connects your answer i ng machi ne t o your phone from the answering machine’s jack. Then plug i t i n t o the system’s PH ONE jack. 2. Pl ug on e en d of t he sup pl ied l in e cor d into the s ys tem ’s LIN E ja c k. 3. P lug the co rd’s oth er end in to[...]
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Page 20
20 Note: Some a nswerin g machines block Calle r ID inf orma- ti on from th e Syst em 360. If t his happ ens, you mi ght have t o dis connect t he answer ing machi ne. MOUNTING THE SYSTEM You can pl ace the Sys tem 360 dir ectly o n a d esk, shel f, or tabl e, or mount it on a wall usin g t he suppli ed mountin g brac ket an d scre ws. Foll ow th e[...]
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Page 21
21 3. W hil e holding the bra cket aga ins t th e wall, th read a s crew th rough each r oun d hole in the bracke t, the n tighte n the screws. 4. Align the slots on t he back of the s ystem wi th t he hook s on the bra cket. G ently push t he syst em dow n on t he bra cket t o secu re i t. To remove t he sys tem from t he br acket, press up on the[...]
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Page 22
22 OPER A TIO N RECEIVING CALLS Call er ID is a serv ice prov ided by you r telephone co mpany. When you sub scribe to this ser vice, the t elephon e company sends the c aller ’s tel ephone num be r (and name, i f ava ilable) and the call’ s dat e and t ime b etween t he f irst and s econd ri ngs. The s ystem re ceives a nd displ ays th is info[...]
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Page 23
23 If t he new cal l indic ator f lashes rapidly while the phon e is ringi ng and you s ee PRIVATE CALL , th e call er is bloc king their nam e or teleph one number f rom being sen t. If yo u subsc ribe to yo ur phone com pany ’s m essa ge waitin g ser vic e, your sy st em ca n i nfo rm you when th e phon e co m pa - ny ha s messa ges wai ting. I[...]
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Page 24
24 REVIEWING CALL RECORDS Each ti me you re ceive a cal l, your syst em saves a cal l reco rd in memory that you can review la ter or while you are on the phone. Your s ystem saves up to 64 cal l records, then (f or subseq uent cal ls) it repla ces the o ldest cal l reco rd with each new one. A stor ed call recor d includ es: • Ca ll num ber (ord[...]
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Page 25
25 Note: The system retur ns to the t ime/dat e display af ter 20 seconds if you do not press a key. (i llus t rat io n - sho w REV IE W but tons ) 43-9 80 .f m Page 25 Monda y , Au gu st 16 , 199 9 4 :44 P M[...]
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Page 26
26 Display ed Call Inf ormation T he syst em can displ ay the fol lowing inf ormati on: Description Display (E nglish, F rench , Span ish) A ppea rs t he f irst tim e yo u rev iew a ne w call re cord . XX is th e nu mber of n ew ca lls. XX NEW CALL(S) (a ll la ngua ges ) The ca ll er h as blo cked t he Ca lle r ID In f orma ti on fr om be in g sent[...]
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Page 27
27 Description Display (Engli sh, Fre nch , Spa n ish) App ears if the C al l er ID i nf orm atio n wa s gar bled , o r if th ere w a s an e rr or du rin g the t ran smiss io n of Cal l er ID i nform a- tion . A - appe ars wh ere t he da ta is los t. ----ER RO R ----- ----ER RE U R----- ----ER RO R ----- App ears if th ere are no call reco rds i n [...]
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Page 28
28 DELETING CALL RECORDS Deleti ng a Single Call No te: Yo u cannot delet e a call mark ed as a VIP call by us- ing only the steps in this sect ion. See “ Using VIP Cal ls” o n Page 31. 1. Repeat edly pr ess eit her REVIEW ke y unt il the c all you want to delet e app ears. 2. P r es s DE LE TE twice. (il lustrat ion) 43-9 80 .f m Page 28 Monda[...]
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Page 29
29 Deleting Al l Calls 1. Repeatedl y press either REVIEW key un til --END-- appears. 2. While --END-- appe ars , h ol d do wn DELE TE until NO CALLS ap pe ars . USING CALLBACK Whe n a phone number you want to dial appears on the disp l ay , you can press CALL - BACK to automat ically dial it. DIALING appears, then the phone num ber appear s. The n[...]
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Page 30
30 To co mplete the call, pick up the phone wi thin 4 secon ds af- ter you see PICKUP PHONE . If y ou do no t pick up th e phone wi thi n 4 second s, PICKUP PHONE disap pears an d the system does n ot com plet e the c all. O therwi se, press CALLBACK again to r edial the number. Notes: • If the phone nu mber’s ar ea code mat ches t he are a cod[...]
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Page 31
31 Calling the Last Reviewed Number To cal l the phone n umber i n the last call recor d you re- viewed, press CAL LBACK wh en the cu rrent time an d date appear. The system di als t he num ber and disp lays PICKUP PHONE . To complet e t he call , pick up the phone wi thin 4 seconds af ter PICKUP PHONE appea rs. USING VIP CALLS If yo u recei ve a c[...]
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Page 32
32 Notes: • The syst em protect s VIP call recor ds, to make it dif fi cul t to de lete t hem by mis take. T o delet e a VIP c all recor d, you m ust fir st unmar k it us ing the ste ps in “ Unmarki ng a VIP Cal l Record” on Pag e 33 then del ete it usi ng the step s in “Deleti ng a Single Call” on Page 28. • If you tr y to mark more th[...]
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Page 33
33 As you pres s REVIEW or REVIEW to revi ew stor ed records , appears on each rec ord marked a s a VIP call recor d. Unmarking a VIP Ca ll Record 1. Repeatedl y press REVIEW or REVIEW to dis pla y the VI P call record y ou want to un mark. 2. Hold down CALLBACK unti l disap pears fr om the di splay and t he system beeps o nce. PRIORIT Y PRIORIT Y [...]
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Page 34
34 TROUBLESHOO TING If yo ur syste m is not working as it shoul d, the se suggesti ons might help you e limi nate t he pro blem. P roblem Solut ion Blank scre en Batter y installa tion — Replac e or rei n- stall the bat teries as de scrib ed in “I n- stall ing Batte ries/ Programmi ng the Mod- ule” on Page 11. Contrast contr ol — Adjust the[...]
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Page 35
35 CARE AND MAINTENAN CE Your Radi oShack System 3 60 Ca ller I D with Cal lback is an example of super ior design and craft smanship. The fol lowing suggesti ons will hel p you care for y our system so you can en- j o y it fo r yea r s. Keep t he system d ry. If i t get s wet , wipe it dry immed iately. Liquids m ight con tain mi neral s that ca n[...]
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Page 36
36 Use only fresh batte ries of the r eq uired size and type. Batterie s can lea k chemical s that dam ag e your syst em’ s ele ctroni c parts . Wipe the sys tem wit h a da mp cloth occa sional ly to kee p it looki ng new. Do not use har sh chem- ical s, cl eaning solvent s, or strong det ergents t o clean th e s ystem . Mod ifying or ta m p erin[...]
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Page 37
37 LIGHTNING Your syst em has bui lt- in protect ion ci r cuits to redu ce the r isk of damage f rom surges in t elepho ne and power lin e curre nt. These prot ectio n circuit s meet or exce ed the FCC require- ments. Howeve r, light ning st riking the t elepho ne or power lines can d amage your s ystem. Lightn ing damage is not common . Neverthe l[...]
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Page 38
38 NOTES 43-9 80 .f m Page 38 Monda y , Au gu st 16 , 199 9 4 :44 P M[...]
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Page 39
39 Limit ed One-Y ea r Warr anty This product is warr anted by Rad ioShack against manu facturing defects in mate- rial and workma ns hip u nder normal use for one (1) ye ar from t he date of pur- chase f r om RadioShack company-owne d stor es and authoriz ed Radi oS ha ck franchis ees and dealer s. E X CE PT AS PROVIDED HERE IN, RadioSha c k MA KE[...]
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Page 40
Rad ioSha c k A Division of T andy Corporation F ort Wor th, Texa s 76 102 5A7 Pri nted in M alay sia (Conti nued) This war rant y does not cover : ( a) da ma g e or fa il ur e c aus ed b y or attributable to acts of God, a buse, accident , misuse, improper or abnor mal usa g e, fai lure to fol low instruc tions, imp r op er installation or mainte [...]