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RCA IP110 manual

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Table of contents for the manual

  • Page 1

    IP1 1 0 IP Phone[...]

  • Page 2

    3 2 T able of Contents Getting Started 5 P acking List 5 Assembling IP1 1 0 6 Conguration and Registration 7 Basic Conguration via Web P age 7 Account Settings 8 Basic Conguration using phone keypad 9 Overview 1 1 LEDs 12 Icons 12 User Interface 13 User levels 15 Administrator Mode 15 Reboot 16 Customizing Y our Phone 16 General Settings 1[...]

  • Page 3

    5 4 T able of Contents Call Return 4 1 Pick Up 4 1 Call P ark 42 V oice Mail 42 Prex 42 Redial 42 Trouble shooting 43 Appendix A. 45 Line Key conguration menu 45 Memory Key conguration menu 46 Service 46 Warranty 47 P acking List The following components are included in your package: IP1 10 Handset & Handset Cord AC Adapter Ethernet Ca[...]

  • Page 4

    7 6 Connect Network and P ower Connect the phone to AC P ower directly using the included power adapter . The LAN P ort can also be connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as a PC. Connect the phone’s PC port to the computer’s network port using an[...]

  • Page 5

    9 8 Account Settings The phone attempts to register to the SIP server using the account data provided by automatic or manual initialization. Click on ACCOUNT [ ACCOUNT SETTINGS. Select Account to Account 1. Y ou will nd the following parameters: Field Description Account Active Y ou can choose to Enable or Disable this account. Label The name sh[...]

  • Page 6

    11 10 Overview Change phone to admin mode: Press MENU/BACK [ 7. User Type. Press the RIGHT navigation key until you see “admin” on the screen. Then press the DOWN key to be prompted for the password. It is “admin” by default. Type and press OK. Network Settings: Press MENU/BACK [ 3. SETTINGS [ 2. ADVANCED [ OK. Enter the admin password, and[...]

  • Page 7

    13 12 Icon Description Input method: multi-lingual letters in lower case Input method: multi-lingual letters in upper case CALL MUTE VOICEMAIL CALL FORWARD AUTO ANSWER DND In HANDSET mode In HEADSET mode In SPEAKER mode Keypad Lock User Interface There are two ways to customize specic options on your phone: - Using the keypad and display of the [...]

  • Page 8

    15 14 Maintenance Tasks User levels The phone allows three modes to congure the phone: - User Mode - VAR mode - Administrator Mode Administrator mode grants unlimited access to the phone conguration on both Web and Phone interface. User Mode is not able to access the settings on the Phone interface such as: Accounts, Network, Reset to Factory[...]

  • Page 9

    17 16 Time and Date Time and date are displayed on the idle screen. By default the date and time of the phone are congured manually , but you can set to obtain them from a precong- ured SNTP server , if needed. Please contact your system administrator if the time or date is incorrect. To change Time and Date via the Phone interface: Press MEN[...]

  • Page 10

    19 18 Ring Tones There are seven unique ring tones on the IP1 10. To select Ring T one T ype via Phone interface: Press MENU/BACK [ 3. SETTINGS [ 1. BASIC [ OK. Scroll to 2. RING TONE, and press OK button. Use the UP and DOWN navigation keys to select your selection. A sample of each tone will be played. Press OK button to save the change or MENU/B[...]

  • Page 11

    21 20 To add a Group via Phone interface: Press DIR/TOGGLE and OK button or MENU/BACK [ 6.DIRECTORY [ 1.DIRECT ORY . Use the LEFT and RIGHT navigation keys to choose AddGroup, press the OK button to enter to the Add Group page. Enter the group name and choose a ring tone to be associated with this group. Press OK button to save. To congure the s[...]

  • Page 12

    23 22 Basic Call Functions Outgoing calls Call Devices Y ou can make a phone call via the following devices: Pick up the handset, icon will be shown on the screen. Press the SPEAKER button, and this icon will be shown on the screen. Press HEADSET button if a headset is connected to the headset P ort. This icon will be shown on the screen. Pressing [...]

  • Page 13

    25 24 Anonymous call Anonymous call, also known as Caller ID restriction, allows a user to request the network to hide their identity when they are performing outgoing calls. The IP1 10 supports P ermanent Caller ID restriction, meaning that while enabled all calls will request to be anonymous and the user will need to disable the feature if they w[...]

  • Page 14

    27 26 Here is a dial plan example: (1 1 1T|[0-4] xxxxxxxxT) 1 1 1T This will dial 1 1 1 immediately after you entered the third digit. [0-4]xxxxxxxxT Any 9-digit number starting with 0,1,2,3 or 4 will be dialed out immediately after you enter the 9th digit. To create a Dial Plan in the web interface, use the following elds: -Dial Plan: Enter the[...]

  • Page 15

    29 28 2) There are 3 options: Always, Busy and No Answer . Select using 1, 2 or 3. 3) Enter the phone number to which calls will be forwarded. For No Answer you can also select the No Answer timeout pressing the DOWN navigation key . 4) If you prefer the server to perform this function, please enter the On Code and O Code options. When you choos[...]

  • Page 16

    31 30 During an Active Call Mute This function allows you to mute the microphone of your phone during a call; you cannot be heard by the other party . You can still hear all other parties while mute is enabled. To mute/resume the conversation: Press MUTE/CANCEL button during a conversation to mute the current call. The icon will be shown on the LCD[...]

  • Page 17

    33 32 3-way Conference Y our IP1 10 can establish a three-party conference by using both lines. To establish a conference via the phone interface: 1) Once a call has been connected with the 1st caller , press the CONFERENCE button, placing 1st caller on hold. 2) Dial 2nd party number . 3) Once connected with the 2nd party , press the CONFERENCE but[...]

  • Page 18

    35 34 Y ou can only congure these settings via W eb interface: 1) Go to ACCOUNT [ ACCOUNT SETTINGS. 2) Select desired account. 3) Make desired selections in Advanced section. Check with your system administrator or service provider for more information. Network Settings Please refer to chapter “Conguration and Registration” for the Basic [...]

  • Page 19

    37 36 Firmware Update and Autoprovisioning The phone is delivered with pre-installed rmware. To update the phone’s rm- ware, please contact your system administrator . You can only update the rmware via Web interface. To update the rmware manually via W eb interface: Choose SYSTEM [ UPGRADE; select the rmware le in your local co[...]

  • Page 20

    39 38 Set AES Key via phone interface: Go to MENU/BACK [ 3. SETTINGS [ 2. ADVANCED [ 6. Set AES K e y. Enter the Common AES and the MAC-oriented option. Press the OK button to save the changes. System Log Export To help with troubleshooting, users can export the system log and send it to the network administrator for diagnosis. To enable the system[...]

  • Page 21

    41 40 Line The most frequent use for the line keys is assigning them one of two possible user accounts for call management. To assign the key as a Line via the web interface: Go to PHONE [ FUNCTION Keys (Line K ey) Speed Dial Y ou can congure the key as a simplied speed dial key . This key function allows you to easily access the most frequen[...]

  • Page 22

    43 42 Call P ark Call P ark is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. Y our server needs to support this feature. Please check with your service provider or IP PBX vendor for more details. The “call park” feature is activated by pressing a preprogramm[...]

  • Page 23

    45 44 How to refuse incoming calls during a call? To refuse all incoming calls that may arrive when you are in a conversation you can turn o call waiting function or enable the DND mode by pressing the HOLD/DND button. How to update the rmware? Enter the webpage of your phone, go to System -> Upgrade. 1) Select the le to update, and the[...]

  • Page 24

    47 46 Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-5 1 1-3 180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the [...]

  • Page 25

    49 48 • Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage • 3rd party products, such as headsets Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be neccessary . The return of [...]