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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ricoh LASER FACSIMILE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ricoh LASER FACSIMILE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ricoh LASER FACSIMILE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ricoh LASER FACSIMILE should contain:
- informations concerning technical data of Ricoh LASER FACSIMILE
- name of the manufacturer and a year of construction of the Ricoh LASER FACSIMILE item
- rules of operation, control and maintenance of the Ricoh LASER FACSIMILE item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ricoh LASER FACSIMILE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ricoh LASER FACSIMILE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ricoh service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ricoh LASER FACSIMILE.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ricoh LASER FACSIMILE item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
TELECOM Read this manual carefully befo re you use this ma chine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in this manual before using the machine. Operating Instructions LASER F A CSIMILE[...]
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Page 2
Laser Facsimile - I - Contents Contents Security 1 Security directives 1 Laser safety 1 For Europe/Asia 1 For North America 2 Declaration of conformity 2 Notice to Users in EEA Countries 2 Notice to Users Accessing Analog PSTN in EEA Countries 2 Symbols for the main powe r switch 2 Positions of Warning and Caution label s on the ma chine 2 FCC Comp[...]
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Page 3
Laser Facsimile - II - Contents Local prefix 27 Transmission r eport 27 Document feed type 27 Economy period 28 Reception M ode 28 Reception without paper 28 Number of copies 28 Fax or PC reception (MFP model o nly) 28 Received faxes reduct ion mode 28 Technical Parameters 29 Printing the functions guide 30 Printing the logs 30 Print the list of se[...]
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Page 4
Laser Facsimile - 1 - 1 - Security - Certificat ion - Environment - Licence Security Security directives Before turning o n your device , check that t he outlet that you are going to plug it into con forms to the in dications show n on the information plate (voltage , current, power network freq uency) located on your device . This device shall be [...]
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Page 5
Laser Facsimile - 2 - 1 - Security - Certificat ion - Environment - Licence For North America CDRH Regulations. This equipment complie s with requirements of 21 CFR subchapt er J for class 1 laser produc ts. Th is equipment contains 1 class 3B laser diode, 10.72 milliwatt, 760-780 nanometer wa velength for each emitter. This equipment does not emit[...]
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Page 6
Laser Facsimile - 3 - 1 - Security - Certificat ion - Environment - Licence FCC Compliance Note to users in the United States of America This equipment has been tested an d found to comply with the lim its for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasona ble protection again st harmful[...]
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Page 7
Laser Facsimile - 4 - 1 - Security - Certificat ion - Environment - Licence Notice about the T e lephone Consumer Pr otection Act (V alid in USA only) The Telephone Consu mer Protection Act of 1991 make s it unla wful fo r any person to use a computer or other electronic device, including FAX machine s, to send any message unless su ch message clea[...]
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Page 8
Laser Facsimile - 5 - 1 - Security - Certificat ion - Environment - Licence Notice to users (New Zealand) • The grant of a Te lepermit for any item of terminal equip me nt indicates only that Tele com has accepted that the item complies with minimum conditions fo r connection to its netwo rk. It indicates no endorsement of the product by Telecom,[...]
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Page 9
Laser Facsimile - 6 - 1 - Security - Certificat ion - Environment - Licence Environment The preservation of th e environment is of importance to the manufactu rer. The manufactur er wishes to service the installations with respect to the envir onment and has chosen to integrate the environme ntal performa nce in the w hole lifecycle of its products[...]
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Page 10
Laser Facsimile - 7 - 1 - Security - Certificat ion - Environment - Licence Software use license CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LICENSE BEFORE OPENING THE SEALED ENVELOPE CONTAINING THE SOFTWARE. O PENING THIS ENVELOPE INDICATES THAT YOU ACCEPT THESE TERM S AND COND ITIONS. In case you should not acce pt the terms of thi[...]
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Page 11
Laser Facsimile - 8 - 1 - Security - Certificat ion - Environment - Licence Registered trademarks Companion Suite Pr o is a registered trademark of Sag em Communication. Adobe® and the Adob e® products referred to here are registered trademarks of A dobe Systems Incorpor ated. PaperPort9SE is a registered trad emark of ScanSoft. Microsoft® Windo[...]
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Page 12
Laser Facsimile - 9 - 2 - Installation Installation Location conditions By choosing an approp riate locat ion, you pre serve the lo n gevity of the machine. Check th at the selected location has the following characteristics: - Choose a well ventilated location. - Make sure no t to obstruct the ven tilation grids loca te d on the left and right sid[...]
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Page 13
Laser Facsimile - 10 - 2 - Installation - If liquid or metallic item gets accidentally inside the mach ine, turn it off immed iately, unplug the power cord and contact your retailer. Otherwise, you would face a fire hazard or an electric shock hazard. - In case of heat, smoke, unusual smell or abnorm al nois e emissions, turn the machine off, unplu[...]
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Page 14
Laser Facsimile - 11 - 2 - Installation - For environmental reasons, do not dispose of the prod uct or expen ded supply wastes at household waste collection point. Disposal can take place at our authorized deale r or at appropriate collection sites. - Our products are engin eered to meet the high standar ds of quality and functiona lity, and we rec[...]
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Page 15
Laser Facsimile - 12 - 2 - Installation T erminal description Front side Back side Document feeder Command panel Paper output Paper tray Master USB Manual paper fee d setup guides (USB key) Smart card insertion point Fold-down stopper for paper delivery connection Manual input tray Front cover (MFP model only ) Slave USB connection (for PC) Power s[...]
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Page 16
Laser Facsimile - 13 - 2 - Installation Command panel Presentation 1 29 28 27 25 24 23 2 3 6 8 12 13 14 15 16 17 18 9 11 10 19 21 22 1 29 28 27 26 25 24 23 2 3 4 5 7 6 8 12 13 14 15 16 17 18 9 11 10 20 21 22 L ASER FACSIMILE L ASER FACSIMILE (MFP MODEL ) 1. Screen. 2. Alphanu merical keypad. 3. One-T ouch keypa d (buttons 1 to 20). 4. Button : acce[...]
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Page 17
Laser Facsimile - 14 - 2 - Installation Entering Characters Using the Alpanumerical keypad As you perform various tasks, you need to ente r names and numbers. For example, when you set up you r machine, you enter your name (o r your company’s name) and teleph one number. When you stor e one-, two-, or three-digit speed dial or group dial number s[...]
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Page 18
Laser Facsimile - 15 - 2 - Installation Packaging contents The packaging contains the items listed below: Multifunction device 1 toner cartridge 1 installation guide and 1 PC installation CD ROM 1 Safety Guid e, Command Guide (For Europe and North America only) 1 power cord 1 telephone cord (Only North America,China,Korea) Device installation 1 Unp[...]
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Page 19
Laser Facsimile - 16 - 2 - Installation (3) Paper with waved en ds, paper which is creased, pa per with crumples, a nd any other non- normal paper must not be used. Handling the unit Operator shocks During printing, shocks must not be a pplied to the paper feed cassette, tray, cover, and other parts of the machine. Moving the unit When moving the u[...]
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Page 20
Laser Facsimile - 17 - 2 - Installation 4 Hold it by its handle. 5 Insert the cartri dge in its slot by pushing it until it clicks (last move down) as shown on the picture below. 6 Close t he cove r. Paper delivery stop Adjust the paper delivery stop, depending on the format of the document to be printed. Do not forget to raise the flap to prevent [...]
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Page 21
Laser Facsimile - 18 - 2 - Installation Paper insertion in the manual input tray The manual input tray allo ws you to use various paper formats with greater weightings than the one used in the paper feed cassette. Only one sh eet or enve lope can be fed at a time. 1 Spread the manual feed guides to the maximum. 2 Insert a sheet or an envelope in th[...]
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Page 22
Laser Facsimile - 19 - 3 - Copy Copy Your machine has the function to make one or more copies. You can also setup sever al parameters in o rder to make copies at your will. Simple copy In this case, the default parameters ar e applied. 1 Place the document to be copied in the au tomatic document feeder, face printed o n the top. 2 Press the button [...]
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Page 23
Laser Facsimile - 20 - 3 - Copy Special setup for the copy Setups done throug h this menu b ecome the device default setups after you confirm. Resolution s etup The RESOLUTION parameter allows you to setup the photocopy resolution. 841 - ADVANCED FCT/COPY/RESOLUTION 1 Choose the resolution with the buttons or according to the followin g[...]
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Page 24
Laser Facsimile - 21 - 3 - Copy 852 - ADVANCED FCT/SCAN. & PRINT/TR AY PAPER 1 Select the default paper tray to use, AUTOMATIC or MANUAL, with the bu ttons and . 2 Confirm by pressing the OK button. 3 Quit this menu by pressing the button. Sheet-feed analysis margins setup If you want to, you can offset the lateral margins of the do[...]
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Page 25
Laser Facsimile - 22 - 4 - Fax Fax This chapter describe s all the fax processing and configuration functions. Fax transmission Immediate transmission 1 Place the docum ent to be copied in the automa tic document feeder, face printed o n the top. 2 Enter the fax number th en press . The icon flashes during the call phase and it stays lit when both [...]
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Page 26
Laser Facsimile - 23 - 4 - Fax Default tray set to Auto matic :. Fax answering device The Fax answering device allows you to keep co nfidential documents in storage and to avoid printing them as you receive them. The " Fax Mess ages " indicator light lets you know the state of yo ur Fax ans wering de vice: • Ligh t on: the answering de [...]
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Page 27
Laser Facsimile - 24 - 4 - Fax Printing rerouted documents 393 - FAX / REROUTING / COPY 1 Using the buttons and within the navig ator, select the COPY opt ion (loc al printout o f the information relaye d to your device) either WITH or WITHOUT . 2 Confirm with OK . 3 Quit this menu by pressing the button . Rerouting fax messages to a US[...]
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Page 28
Laser Facsimile - 25 - 4 - Fax Printing a document in waiting or in deposit 64 - COMMANDS / PRINT 1 In the waiting que ue select the desir ed document and confirm your choice with OK . Printing the waiting queue 65 - COMMANDS / PRINT LIST A document called ** COMMAND LIST ** is printed. Cancelling a transmission in progress Cancelling a tra[...]
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Page 29
Laser Facsimile - 26 - 5 - Parameters/Setup Parameters/ Setup You can setup your machine as you like de pending on the use. You will find in this chapter description of the functions. You can print the fun ctions guide and the availabl e setup of your multifunction machine . Date/Time At any moment you ma y chan ge the date an d time on your multif[...]
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Page 30
Laser Facsimile - 27 - 5 - Parameters/Setup Language This setting enables you to choose the menu language of your choice. By default, the multifunction machine is set to English. To select the language: 203 - SETUP / GEOGRAPHICAL / LANGUAGE 1 Press , enter 20 3 using the keypad. Confirm with OK . 2 Select the required lan guage using an[...]
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Page 31
Laser Facsimile - 28 - 5 - Parameters/Setup Economy period This function allows you to defer a fax tr ansmission to "off- peak hours" and thus reduce the cost of your communications. The economy period , via the telep hone network (at off- peak hours), is preset by defa ult from 7.00 pm to 7.30 am. Nevertheless you may change this time sl[...]
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Page 32
Laser Facsimile - 29 - 5 - Parameters/Setup 1 Select Automati c and confirm with OK . 2 To exit this menu, press . Manual mode : The machine p roposes a 70 to 100 % reduction. Out side these values, the machine beeps for error. This fixed reduction will be used when pr inting received documents, regardless of the used pap er format. To set the man [...]
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Page 33
Laser Facsimile - 30 - 5 - Parameters/Setup Printing the functions guide 51 - PRINT / FUNCTIONS LIST 1 Press on and enter 51 with the digital keypad. The printing of the fun ctions gu ide starts . Printing the logs The incoming and outgoing logs list the last 30 transmission s (incoming and outgoing) mad e by your machine. An automatic prin[...]
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Page 34
Laser Facsimile - 31 - 5 - Parameters/Setup Lock the keyboard Everytime you use your machin e, you will have to enter your code. 812 - ADVANCED FCT / LOCK / LOCK KEYBD. 1 Press on , enter 812 with the keyboard. 2 Enter the lock code and con firm with OK . 3 With the buttons or , choose WITH and confirm with OK . 4 Quit this menu by [...]
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Page 35
Laser Facsimile - 32 - 6 - Directory Directory Your multifunction machine lets you create a directory by memorising subscriber records an d subscriber lists. Your machine can store up to 250 speed dials, which includes 32 Group dials and 20 (40) 1 on e-touch dials. For all 250 Speed dials or group dials you may crea te, consult, modify or dele te c[...]
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Page 36
Laser Facsimile - 33 - 6 - Directory 4 Repeat the opera tions for each sp eed or group dial you want to delete. Printing the directory To print the directory: 15 - DIRECTORY / PRINT 1 Press on , enter 15 with the alphanumerical keypad. The printing of the directory star ts, alphabetically ordering directory entries in the following th ree c[...]
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Page 37
Laser Facsimile - 34 - 7 - USB memory key (MFP model only) USB memory key (MFP model only) You can co nnect a USB m emory Key o n the fron t side of your machine. The files stor ed in TXT, TIFF and JPEG formats will be analysed and you will be able to use the following actions: - print the stored files contained in your USB me mory key 1 , - delete[...]
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Page 38
Laser Facsimile - 35 - 7 - USB memory key (MFP model only) 5 You have three possibilitie s to delete your files: - ALL , to delete all the file s located in the USB memory key. Select ALL with the or buttons and confirm with OK . You come back to the previou s menu. - SERIES , to dele te several files located in the USB memory key. Select S[...]
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Page 39
Laser Facsimile - 36 - 7 - USB memory key (MFP model only) To activate this option, proceed as follows : 0621 - MEDIA / DELETE / AUTOMATIC/ SCAN MODE 1 Select WITH with the or buttons then confirm with the OK button. To deactivate this option, proceed as follows : 0621 - MEDIA / DELETE / AUTOMATIC/ SCAN MODE 1 Select WITHOUT with th[...]
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Page 40
Laser Facsimile - 37 - 8 - PC Features (MFP model only) PC Features (MFP model only) Introduction The Companion Suite Pro software allows the connection of a personal computer with a compatible multifunction machine. From the PC, you can: - manage the multifunction machine, allowing you to set it up according to yo ur needs, - print your documents [...]
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Page 41
Laser Facsimile - 38 - 8 - PC Features (MFP model only) 6 After restart, the InstallS hield Wizard screen show s the progress of the as sistant pr eparation. You can stop th e procedur e at any time b y clicking on the C ANCEL button. 7 When the assistan t finishes, the we lcome scre en appears. 8 Click on the N EXT button to launch the installatio[...]
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Page 42
Laser Facsimile - 39 - 8 - PC Features (MFP model only) 18 Select your choice and click on the F INISH button. 19 Your "Companion Suite Pro" kit is successfully installed on your PC. You can start the multifunction mach ine's management software from the menu S TART > P ROGRAMS > C OMPANION S UITE > C OMPANION S UITE P RO LL[...]
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Page 43
Laser Facsimile - 40 - 8 - PC Features (MFP model only) 4 A preparation screen a ppears. You can cancel the removal by clicking on C ANCEL . 5 You need to restart your system at the end of the procedure. Close all ope n programs, select Y ES , I WANT TO RESTART MY COMPUTER NOW and click on the F INISH button. Multifunction T erminal's Supervis[...]
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Page 44
Laser Facsimile - 41 - 8 - PC Features (MFP model only) MF Monitor Graphical presentation Run the application by clicking on the MF Monitor icon located on your desktop or from the menu S TART > P ROGRAMS > C OMPANION S UITE > C OMPANION S UITE P RO LL > MF M ONITOR . From this screen you can moni tor the information or configure your m[...]
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Page 45
Laser Facsimile - 42 - 8 - PC Features (MFP model only) 1 Left-click with the mouse on the S CAN T O graphical image or click the button from your machine. 2 You can follow the ongoing d igitisation on a screen. 3 At the end of the digitisa tion, the scann ed picture appears in the PaperPort window. Analysis from a TW AIN compatible software 1 Run [...]
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Page 46
Laser Facsimile - 43 - 8 - PC Features (MFP model only) 2 Select the terminal addre ss book . 3 Click on N EW and select C ONTACT in the displayed menu. The input window for the contact data is displayed. 4 Enter the cont act name as wel l as the fax number, the fax transmission rate with this person and the associ ated quick dial button . Click on[...]
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Page 47
Laser Facsimile - 44 - 8 - PC Features (MFP model only) Print the address book 1 Click on P RINT . The list of the address b ook is printed on the terminal (if no contact is selected) . Import or expor t a directory Import a directory Importing a directory makes it possible to exchange address book entries betwe e n two devices without having to en[...]
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Page 48
Laser Facsimile - 45 - 8 - PC Features (MFP model only) 2 Click N EW then click FA X . 3 Select S CANNER if your document is in paper format or M EMORY if the document is a computer file locate d on your hard disk (this file must be in TIFF or FAX format) . 4 To send your fax to a contact, enter his number in the field R ECIPIENTS and click on or s[...]
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Page 49
Laser Facsimile - 46 - 8 - PC Features (MFP model only) Follow-up of fa x communications Follow-up of fax communications is by means of: - an outbox, - an inbox, - a sent item memory, - an outbox log, - an inbox log. These services en able you to always kno w exactly what communications are taking place on the terminal, whether sending or rece ivin[...]
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Page 50
Laser Facsimile - 47 - 8 - PC Features (MFP model only) Description of the tab F AX P ARAMETERS Cover sheet The cover sheet is part of a fax document automatica lly generated by your terminal, on which there is information concerning the send er, the re cipient, the date, the time sent, comments, etc... This page may be sent alone or in front of a [...]
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Page 51
Laser Facsimile - 48 - 8 - PC Features (MFP model only) To add a field, p roceed as follows: - Select the field you want to insert by clicking the field palette. A stamp replaces the cursor of your mouse. - Click the location where you want to put the field on the model. - You can move or enlarge the field as you like . 4 As soon as fields are inse[...]
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Page 52
Laser Facsimile - 49 - 8 - PC Features (MFP model only) Add any recipient to the recipient list, click on the tab A DVANCED O PTIONS , select resolution N OR MAL as shown below : Finally click on the button S AVE AS DRAF T in the lower right corner (this is the button with the floppy disk icon). T he background image i s created in the directory C:[...]
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Page 53
Laser Facsimile - 50 - 9 - Maintenance Maintenance Service General information To ensure that your mach ine is kept in the best conditions, it is recommended that you periodically clean the inner parts. Please respect the following rules while using this machine: - Do no t try to lubr icate the de vice. - Do not apply vibrations to the machine. - D[...]
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Page 54
Laser Facsimile - 51 - 9 - Maintenance 9 A wait message appears. The smart card is read. Remove the smart card from the reader, your machine is ready to print aga in. Issues with smart cards If you use a sma rt card that has already b een used, the machine will display: then, If you use a defect ive smart card, the machine will display: then, If th[...]
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Page 55
Laser Facsimile - 52 - 9 - Maintenance Printer issues Error messages When the printe r encounters any of the problems described below, the corresponding messa ge is shown on the machine display. Paper jam When printing , a sheet of pa per may get st uck in the printer or th e paper tray a nd cause a paper jam. In case of a paper jam in th e machine[...]
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Page 56
Laser Facsimile - 53 - 9 - Maintenance Scanner issues When a paper jam o ccurs, the following message appears: 1 Open the scanner cover. 2 Remove the jammed pa pe r without tearing it. The following message appears: 3 Close the scanner co ver. Miscellaneous issues When turning on t he terminal, nothing is disp layed on the screen . Check the connec[...]
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Page 57
Laser Facsimile - 54 - 9 - Maintenance Code 04 - Non programmed number A number saved as a One-Touch button or abbreviated number is no t valid, check it. (Examp le: a delay ed transmission was programmed with a One-Touch button and this bu tton has be en deleted in the mea ntime). Code 05 - Scanning default An incident occurred with t he scanner, [...]
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Page 58
Specifications Physical specifications Electrical specifications Environmental specifications Peripheral specifications Printer Copier Scanner Printing supports PC connection (MFP model only) Specifications are subject to changes fo r improvement without notice . Dimensions: 380 x 356 x 394 mm Weight: 1 1,4 kg Power supply: Single phase 220-240 V -[...]
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Page 59
H320-8651[...]