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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ricoh Laser MFP Printer, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ricoh Laser MFP Printer one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ricoh Laser MFP Printer. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ricoh Laser MFP Printer should contain:
- informations concerning technical data of Ricoh Laser MFP Printer
- name of the manufacturer and a year of construction of the Ricoh Laser MFP Printer item
- rules of operation, control and maintenance of the Ricoh Laser MFP Printer item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ricoh Laser MFP Printer alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ricoh Laser MFP Printer, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ricoh service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ricoh Laser MFP Printer.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ricoh Laser MFP Printer item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Read thi s manual carefull y befor e you use this machi ne and k eep it handy for future re ference . For safe and co rrect use, pleas e be sure to read the Safety I nforma tion in this man ual before usin g the mac hine. Laser MFP User ’ s Guide[...]
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Page 2
Content s of thi s manual are s ubject to change withou t prior noti ce. In no eve nt will the comp any be liabl e for direct, indi rect , in ciden tal or c onse quen tial damages as a result of ha ndling or ope rating the mach ine. Copyrig ht © 2007 . • Centroni cs is a trademark of Centro nics Data Computer Corporation . • PCL and P C L 6 ar[...]
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Page 3
C ONTENT S 1. Introduction Special feat ures ............... ....................... ................. ...................... ............................ ..... ...... ....................... ........... 1.1 Printer overvi ew ............... ....................... ............................ ...................... ...................... .........[...]
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Page 4
7. Basic printing Printing a document ......... ................. ....................... ............................ ...................... ................. ...................... ...... 7.1 Cancelin g a print j ob .............. ................. ...................... ....................... ................. ............ .....................[...]
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Page 5
13. Maintenance Printing re ports ................. ............ ................. ...................... ........... ................. .............. ... ...................... ........... .... 13.1 Cleaning you r machine .......... ....................... ............................ ...................... ...................... .................[...]
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Page 6
i Safety Information When usi ng t his machine , th e foll owin g safe ty pr ecaut ion s shoul d alw ays be f oll owed. Safety During Operati on In th is m anual , the followin g import ant symbo ls are use d: W ARNI NG: W ARN ING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious [...]
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Page 7
ii CAUTI ON: Power Supply The soc ket- outl et sh all be in stal led ne ar t he prod uct and shal l be eas ily access ibl e. Ozone Safety Thi s produ ct ge nerat es oz one dur ing o perat ion . Nor mally , the ozone leve l is sa fe for o pera tors. If o zone odor m ay appear , ventila te the room. For Fax or T elephone When usi ng yo ur t eleph one[...]
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Page 8
iii Dec laration of Conformi ty Notice to Users in EEA Countries Thi s produc t com plies with the esse nti al requ ire ments and provi sion s of Di recti ve 19 99/ 5/E C of the E uropea n Par liame nt an d of the Counc il of 9 Marc h 1999 on radi o equ ipme nt and tele comm unic ations term inal equip men t and the m utual reco gniti on of their c[...]
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Page 9
iv NOTICE Not e to users in the U nited S tates of Amer ica Notice: This equ ipme nt has bee n test ed an d foun d to com ply w ith the li mits for a Class B digit al devi ce, pu rsuan t to P art 15 of the FCC Rule s. Th ese li mits ar e des igned to pr ovide reason able prote ction agai nst harmfu l interferen ce in a re sidential in stallatio n. [...]
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Page 10
v CANADA This prod uct m eets the applic able Indus try Cana da te chnica l specifica tions. The Ri nger E quiv alenc e Numb er is an indi cati on of the maxi mum nu mber of devi ces allo wed to be co nnecte d to a telepho ne interface . The termin ation on an interface m ay con sist o f any com binati on of devic es s ubject o nly to the r equirem[...]
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Page 11
1 .1 < Introduct ion> 1 Introd uction Thank yo u for purchasi ng this m ultifunc tional product. Y our machine provides printing, copyi ng, scanning, a nd faxing funct ions. This chapt er in clude s: • S pecial featur es • Printer overvi ew • Underst anding the S tatus LED • Finding m ore information • Selec ting a location Sp ecial[...]
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Page 12
1 .2 < Introduct ion> Printer o verview These are the main com ponents of your machine: Front view 1 ADF (automa tic document fee der) 1 1. Automatic document feeder is used as ADF in this user’s guide. 10 tray 1 2 document w id th guides 11 optional tray 2 3 document inp ut tray 12 multi-purpose tray 4 scanner lid 13 output support 5 docum[...]
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Page 13
1 .3 < Introduct ion> Control p anel overview 1 Speed b utto ns : Allow s you to store frequently-d ialed fax numb ers and emai l addresses and en ter them with th e touch o f a few buttons. 13 Back : Sends y ou back t o the uppe r menu level. 2 Shift : Allows yo u to shift the speed butto ns to acc ess num bers 1 6 through 30 . 14 St atus : [...]
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1 .4 < Introduct ion> Under st a ndi ng the St atu s LED The Stat us LED on the con trol panel sh ows the st atus of your mach ine. See the t able below to know your ma chine’s s tatu s. Status Description Of f • The ma chine is of f-line. • The machi ne is in Power Save mode . When data is receiv ed, or any butt on is pr essed , it swi[...]
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Page 15
1 .5 < Introduct ion> Selecting a locat ion Select a leve l, stable plac e with adequate sp ace for air c irculatio n. Allow extr a space f or op ening covers and tr ays. The area s hould be well- ventilated and a way from direct s unlight or sources of heat, col d, and hu midity . Do not s et the mach ine clos e to the edge of yo ur desk or [...]
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Page 16
2 .1 < System setup> 2 System setup This cha pter gives you an overview of menu s availabl e on your machine and st ep-by-step instru ctions f or setting up the machine’ s sys tems. This chapt er in clude s: • Menu ov erview • Changi ng the displa y language • Setting the date and time • Changi ng the defaul t mode • Setting sound[...]
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Page 17
2 .2 < System setup> Changing the disp lay language T o ch ange the lang uage that appears on th e control panel, fol low these steps: 1 Press Menu until System Setup appears on t he bottom line of the display and press OK . 2 Press OK when Ma chine Setup a ppears. 3 Press the Scroll but tons until Language app ears and press OK . 4 Press the[...]
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Page 18
2 .3 < System setup> Sett ing s ound s Y ou can co ntrol the foll owing sounds: • Key Sound : T ur ns th e key s oun d on or off. W ith t his op ti on set to On , a tone so unds each ti me a key is pressed . • Alarm Sound : T urns the al arm sound on or off. W ith this op tion set to On , an ala rm tone sounds when an error occurs or fax [...]
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2 .4 < System setup> Correcting numbers or names If you ma ke a mistak e while enteri ng a nu mber or na me, press the le ft Scroll but ton to delete t he last digit or character . Then enter the co rrect number or c haracter . Inserting a p ause With som e telep hone sys tems, y ou must d ial an access code (9, f or example ) and listen f or[...]
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Page 20
3 .1 < Software over view> 3 Software ov erview This chap ter gives y ou an overview of the sof tware that com es with your machine . Further det ails about ins tall ing and u s ing the software are explaine d in the Sof tware s ection . This chapt er in clude s: • Supplied s o f tware • Printer d r iver fe atures • Syste m requirem ent[...]
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Page 21
3 .2 < Software over view> Printer dr iver features Y our prin ter drivers support the f ollowin g stan dard features: • Pa per sou rce sele ction • Paper siz e, orientat ion and m edia type • Number of copies In additio n, you can use various speci al printing featu res. The follo wing table shows a gene ral ov erv iew of f eatu res su[...]
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Page 22
4 .1 < Network setup> 4 Network setup This chapt er give s you st ep-b y-step instru ction s for set ting up you r machine for network con nections . This chapt er in clude s: • Introduction • Supported op erating systems • Configuri ng TCP/IP • Configuring Eth erT alk • Setting Ethe r net s peed • Res tor ing th e netw or k conf [...]
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Page 23
4 .2 < Network setup> 6 When you have finish ed, press OK . 7 Repeat steps 5 and 6 to confi gure the other TC P/IP p arameters : subnet m ask and gatew ay addres s. 8 Press the Scroll but tons until Stati c appears a nd pres s OK . 9 Press the Scroll but tons until Primary DNS appears an d press OK . 10 Enter each byte of the addre ss and pre[...]
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5 .1 < Loading original s and pri nt media> 5 Load ing ori ginals an d print media This chapt er introduces y ou to how to lo ad origi nals and pri nt media into your mac hine. This chapt er in clude s: • Loading o r igina ls • Selecting print medi a • Loading p aper • Setting the paper size and type • Selec ting an output location [...]
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Page 25
5 .2 < Loading original s and pri nt media> T o loa d an original into t he ADF: 1 Load the or iginal fac e up into the AD F . Mak e sure that the bottom of the origin al stack m a tche s the p aper size mark ed on t he docum ent input tray . 2 Adjust the document wi dth guides to the paper size. Note Dust on th e ADF gl ass may caus e blac k[...]
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5 .3 < Loading original s and pri nt media> Supported print media types and sizes Ty p e Size Dimensions Weight 1 1. If media weight is over 90 g/m 2 ( 24 lb bond), use the m ulti-purpose tray . Capacity 2 2. M aximum capacity may differ depe nding on media weight, thickness, and environm ental conditions. Plain p aper Letter 216 x 27 9 mm (8[...]
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Page 27
5 .4 < Loading original s and pri nt media> Media sizes s uppo rted in eac h mode Guidelines for selecting and storing print media When sele cting or load ing pa per , envelopes , or other print materials , keep t hese guid elines in min d: • Always use pr int media that conform w ith the specifi c ation s lis ted on page 5. 3. • Attempt [...]
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Page 28
5 .5 < Loading original s and pri nt media> T ransparenc ies • T o avoid damagin g the machine, use only transp arencies desig ned for use in l aser printers. • T ranspa rencies used i n the machine m ust be able to w ithst and 180 °C, t he machine’ s fusing temperatur e. • Place them on a flat surfac e after removi ng them from the [...]
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Page 29
5 .6 < Loading original s and pri nt media> Loading p ape r in the tray 1 or optional tray 2 1 Pull open the paper tray and load pa per . Y ou ca n load let terhead with the design side fa ce down. The t op edge of th e sheet with th e logo sh ould be placed at the front of the tray . 2 After lo ading pap er , set the paper type a nd size for[...]
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Page 30
5 .7 < Loading original s and pri nt media> In the multi-purpose tray The multi -purpose tr ay can h old special s izes and types of print ma terial, such as trans parencie s, postcard s, note cards, and envel opes. It is useful for single page printin g on letterhea d or co lored p aper . T o loa d paper in the mult i-purpose tray: 1 Open th[...]
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5 .8 < Loading original s and pri nt media> Tip s on using the m ulti-purpose tray • Load only one size of pr int media at a time in the mu lti-purpose tr ay . • T o pre vent paper ja ms, do not add p aper when th ere is still p aper in the multi -purpose tray . This also ap plies to other ty pes of print med i a. • Pr int me dia s houl[...]
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5 .9 < Loading original s and pri nt media> Printing to the re ar cover Using t he rear cov er , pa per comes out o f the mach ine fac e up . Printing from the multi-purpo s e tray to the rear cover provides a straight paper p ath. Using the rear cover mi ght impro v e the output qua lity with special print media. T o us e the rear cover , op[...]
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Page 33
6 .1 < Copy ing > 6 Copying This chapt er give s you st ep-by- step instru ction s for cop ying d ocume nts. This chapt er in clude s: • Selec ting the p aper tray • Copy ing • Changi ng the setting s for each copy • Changi ng the defaul t copy settings • Using special cop y features • Copyin g on both sides of p aper • Setting [...]
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Page 34
6 .2 < Copy ing > Reduced or enlarged copy By using the Reduce/Enlarg e button, you c an reduce or en large the size of a copied image fr om 25% to 400% when yo u copy original document s from the s canner gl ass, or from 25% to 100% fro m the ADF . T o select fro m the predefined copy sizes: 1 Press Reduce/En large . 2 Press Reduce/En large [...]
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Page 35
6 .3 < Copy ing > ID card copying Y our m achine c an print 2-si ded or iginals o n one sheet of A4-, Letter -, Legal-, Folio-, Exec utive-, B5-, A5-, or A6-s ized pap er . When you c opy us ing this f eature, the ma chine print s one sid e of the original on t he upper half of t he paper and the other side on the lower half witho ut reducing[...]
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Page 36
6 .4 < Copy ing > Clone copying Erasing background i mages Y ou can se t the machine t o print an image without its background. Th is copy feat ure removes the background col or and can be help ful when copying an original con taining c olor in th e background, s uch as a newsp aper or a catalo g. 1 Press Copy . 2 Load or iginals face up i nt[...]
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Page 37
7 .1 < Basic print ing> 7 Basic prin ting This chapt er ex plai ns comm on pri ntin g tasks. Printing a document Y our machi ne allows yo u to pri nt from va rious Windows or Macintosh. The exac t steps for pri nting a docume nt may vary dep ending on the applicat ion you use. For deta ils about printi ng, see the So ftwar e secti on . Cancel[...]
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Page 38
8 .1 < Scanning > 8 Scanning Scanning with your ma chine let s you turn pictu res and t ext into dig ital file s that can be stored on your com puter . Then y ou can fax or email the files, upload th em to your w ebsite, or use them to create proj ects that you can print. This chapt er in clude s: • Scann ing basics • Scann ing to an app [...]
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Page 39
8 .2 < Scanning > Scanning u sing a network conn ection If you hav e connec ted your machine to a network an d set up n etwork parame ters correctly , you can scan and send images over the networ k. Prep aring for network scanning Before usin g your machine ’s network scanni ng feat ures, you need to configure the following settings depend [...]
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Page 40
8 .3 < Scanning > 4 Click Add . 5 Select the index number , from 1 to 2 0. 6 Enter a nam e in Alias for the Setup for the corres ponding Serve r List entry . This name wi ll be dis played on you r machine. 7 Select IP Add ress or Host Name . 8 Enter the s erver address in do tted decimal no tation or as a host name . 9 Enter the s erver port [...]
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8 .4 < Scanning > Setting network sca n timeout If the Sc anClair pr ogra m on you r comp uter does no t send a ref resh request an d does not sca n a job w ithin a s pecified timeo ut period, your machine cancels th e scan jo b. Y ou can ch ange this timeout set ting as needed. 1 Press Menu until System Setup appears on t he bottom line of t[...]
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8 .5 < Scanning > Scanning to an SMB serv e r Y ou can sc an an image an d then send i t to an SMB server . Y ou ne ed to set u p parame ters for ac cess to SMB ser vers f rom Web Image Monitor T ype 104 . See pa ge 8.3. Before sca nning, you can set the scan op tions for your sc an job. See page 8. 5. 1 Make su re that your m achine i s conn[...]
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8 .6 < Scanning > Configuring group email numbers 1 Enter your machine’s IP address as th e URL in a browser and c lick Go to acce ss the web site of your machine . 2 Click Machine Settings and Group Address Book . 3 Click Add . 4 Select a g roup number a nd ent er the gr oup name you want. 5 Select sp eed email num bers that will be i nclu[...]
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Page 44
9 .1 < Faxing> 9 Faxing This cha pter gives you i nformation abou t using your machine as a fax machi ne. This chapt er in clude s: Sending a fax • Setting the fax header • Adjusti ng the docum ent settings • Sendi ng a fax auto matically • Sendi ng a fax man ually • Confirmi ng a transmis sion • Automa tic redialing • Redia lin[...]
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Page 45
9 .2 < Faxing> Recomm ended res olution sett ings for d ifferent o riginal docume nt types are descri bed in the t able be low: Note The resol ution setting is applied to the current fax jo b. T o change t he default se tting, see pa ge 10.2. Darkn ess Y ou can select t he default co ntrast mode t o fax you r originals l ighter or darker . 1 [...]
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9 .3 < Faxing> Confirmin g a transmission When the l ast page of your original has been sent s uccessfully , the machine beeps and re turns to S tandby mode. When som ething go es wrong whil e sendin g your fax, an er ror message appears o n the display . For a list of error me ssages and th eir meanings, see pa ge 14.7. If yo u receive an er[...]
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9 .4 < Faxing> 7 Press Stop/ Clear to return to S tandb y mode. Receiving autom atically in Fax mode Y our machi ne is preset to Fa x mode at th e factory . When yo u receiv e a fax, the m achine answe rs the call on a specified number of rings and automatic ally receives th e fax. T o ch ange the number of rings, see p age 10.1 . Receiving m[...]
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Page 48
9 .5 < Faxing> 5 Call your fax number from a nother teleph one. It is not necessary to place th e call from a fax m achine. 6 When you r machine begin s to ring, do not answ er the ca ll. The mac hine r equ ires seve ral r ings t o lea rn th e patte rn. When t he machi ne complete s lea rning, t he display sho ws Completed DRPD Setup . If the[...]
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Page 49
9 .6 < Faxing> Printing rece ived faxes on both sides of p aper By using the Dupl ex button on your machine, you can set t he machine to print recei ved faxes on b oth sides of paper . 1 Press Duplex . 2 Press the Scroll but tons until the binding op tion you want a ppears. • Off : Pr ints i n N orm al mo de. • 1->2Side Short : Pr ints[...]
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Page 50
9 .7 < Faxing> Sending a dela yed fax Y ou can set yo ur machine to se nd a fax at a later time w hen you wi ll not be presen t. 1 Press Fax . 2 Load or iginals face up i nto the ADF , or place a s ingle orig inal face down on the scan ner glass . For det ails about l oading an origin al, see p age 5.1. 3 Adjust the d ocument resoluti on and [...]
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9 .8 < Faxing> 8 Enter the jo b name you want and press OK . The origi nal is scanned into mem o ry be fore transm ission. The display shows memo ry ca pacity and the num ber of p ages being stored in memo ry . 9 If an or iginal is placed on the scanner g lass, select Ye s to add another p age. Load a nother orig inal and press OK . When you [...]
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10 .1 < Fax setup> 10 Fax setup This cha pter gives you informatio n on setting up your machine fo r receivin g and sending fa xes. This chapt er in clude s: • Changi ng the fax se tup options • Changi ng the defaul t document settings • Printing sent fax repo r t auto matically • Change the dial tone detection s ettings • Setting u[...]
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10 .2 < Fax setup> Changing the default document settings The fax op tions, incl uding res olution and darkness , can be set to the mo st frequently used modes. W hen you send a fax, the default s ettings are used if th ey are not chang ed by using the corresponding button and menu. 1 Press Fax . Auto Reduction When r eceiving a fax cont aini[...]
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Page 54
10 .3 < Fax setup> Settin g up Ph one Book Y ou can set up P hone Book with the f ax numbers you use most frequently . Y our machine provides you wi th the fo llowin g features for setting up Ph one B ook : • S peed button s • S peed/Group dial num bers Note Before begi nning to store fa x numbers, mak e sure that your mach ine is in Fax [...]
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Page 55
10 .4 < Fax setup> Y ou can al so search throug h memory for an entry by pressi ng Address Book . See page 10. 4. Group dial numbers If you freq uently send the same docum ent to se veral destin ations, y ou can group these destinati ons and set the m unde r a group dial nu mber . Y ou can the n use a group dial num ber to send a documen t to[...]
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10 .5 < Fax setup> Select Sear ch ID to search fo r an entry by the first few letters of the name . 4 Press the Scroll bu ttons until the name y ou want appears and press OK . Or , enter the first letters and press OK . Press t he Scroll buttons until the name you wan t appears and pre ss OK . 5 Press OK . 6 Press OK when Ye s appears to conf[...]
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11 .1 < Using USB fl ash memory> 11 Using USB flash me mory This cha pter ex plains ho w to use a USB me mory device wi th your machi ne. This chapt er in clude s: • About USB memory • Plugging in a USB memory device • Scann ing to a USB memory device • Printing from a USB memory device • Backi ng up da ta • Managin g USB memory A[...]
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11 .2 < Using USB fl ash memory> 5 Press OK or Start when USB app ears. Y our ma chine begins s canning the ori ginal, and th en asks if you want to scan ano ther pa ge. 6 Press OK when Ye s appears to scan more p ages. Load an o riginal and pr ess St a rt . Otherwi se, pr ess the Scroll butto ns to sel ect No and press OK . After scannin g i[...]
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11 .3 < Using USB fl ash memory> Printing on both sides of pa per By using the Dupl ex button on your machine, you can set t he machine to print docu ments on both sid es of paper . 1 Press Duplex . 2 Press the Scroll but tons until the binding op tion you want a ppears. • Off : Pr ints i n N orm al mo de. • 1->2Side Short : Pr ints p [...]
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11 .4 < Using USB fl ash memory> 7 Press OK when Ye s appears to confirm yo ur selection. 8 Press Stop/ Clear to return to S tandb y mode. Formatting a USB memory de vice 1 Insert the USB memory dev ice into the USB mem ory port on your mach ine. 2 Press Scan/Ema il . 3 Press OK when Scan to USB a ppears on the bo ttom line of the disp lay . [...]
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12 .1 < Supplies a nd accessor ies> 12 Supplie s and accesso ries This cha pter provid es information on purchasing to ner cartrid ges and access ories ava ilable for your m achine. T oner car tridges When the to ner runs out, you can order the following types of toner cartridges for your machin e: Ty p e Yi el d a a. Decl ared yield value i [...]
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13 .1 < Maintenan ce> 13 Maintenance This cha pter provid es information for maintaini ng your machin e and t he toner cartri dge. This chapt er in clude s: • Printing reports • Clean ing your mach ine • Maint aining the t oner cartridge • Managin g your machine from the website • Check ing the mac hine’s serial n umber Printi ng [...]
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13 .2 < Maintenan ce> Clearing memo ry Y ou can selecti vely clear info rmation store d in your mach ine’s mem ory . Note Before cle aring the memory , ma ke sure t hat all fax j obs have been com pleted, or yo u will lose thos e jobs. 1 Press Menu until System Setup appears on t he bottom line of the display and press OK . 2 Press the Scro[...]
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13 .3 < Maintenan ce> 3 With a dry lint-free cloth, w ipe away an y dust a nd spilled tone r from the toner c artridge a rea and the ton er cartridg e cavity . Note Whil e cle anin g the i nsi de of t he mac hin e, be c aref ul not to to uch the transf er roller , located underneath th e toner ca rtridge. Oil from your fingers can cau s e pri[...]
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13 .4 < Maintenan ce> Expect ed cartridg e life The toner c a rtridg e yield d epends on the am ount of to ner that print jobs require. A verage yi eld for a new toner ca rtridge is 8,000 st andard pag es in accordanc e with the ISO/IEC 19752 standard . (Average yi eld for the original t oner cartridge supplied with the machin e is 4,000 st a[...]
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13 .5 < Maintenan ce> 5 Close the front cover . Make s ure that th e cover is secure ly clos ed. Replacing the toner ca rtridge When the to ner cartridge is completely empty: • T oner Empty appear s on th e displa y . •T h e Status LED blink s red. • The ma chine s tops print ing. Incoming fa xes are sav ed in memo ry . At this st age, [...]
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Page 67
13 .6 < Maintenan ce> Printing continuously when the T oner Empty message appe ars When the t oner cart ridg e is ne arly empt y , the ma chi ne sho ws th e To n e r Empty mes sage and stop s printing. Y ou ca n set the machin e to disrega rd this mes sage whe n it appears and to continue p rinting, even though p rint qualit y is not o ptimal[...]
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Page 68
14 .1 < Troubleshoot ing> 14 Troubles hooting This cha pter gives helpful inf ormation for wha t to do if you en counter an error . This chapt er in clude s: • Clearin g document ja ms • Clearin g pa per jams • Underst anding display m essages • Solving oth er problems Clearing documen t jams When an ori ginal jams whi le passing thro[...]
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14 .2 < Troubleshoot ing> Roller misfee d 1 Open the scanner lid. 2 Seize th e misfed p aper , and remove the pap er from t he feed area b y carefully pulling it to t he right usin g both han ds. 3 Close the scann er lid. Then load the removed p ages back in to the ADF . Clearing p aper jams When a paper jam oc curs , Paper Jam appears on t h[...]
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14 .3 < Troubleshoot ing> In the optional tray 2 1 Pull the o ptional tray 2 op en. 2 Remove th e jamme d pape r from the machine. If the p aper does not m ove when you pul l, or if you do n ot see the paper in this area, stop and g o to step 3. 3 Pull the tra y 1 half. 4 Pull the p aper straight up and out. 5 Insert the trays back int o the [...]
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14 .4 < Troubleshoot ing> 2 Remove th e jammed p aper by ge ntly pulling it straight o ut. 3 Replace th e toner cartrid ge and close th e front cover . Printing automati cally resumes . In the p aper exit area 1 Open an d close the front cover . The jam m ed p aper is autom atically ejected from the machin e. 2 Gently pull the p aper out of t[...]
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14 .5 < Troubleshoot ing> 6 Unfold the dup lex guide fully . 7 While pu shing the fuser l ever to th e right, open the f user door . 1 duplex guide 1 1 fuse r lever 2 fuser door 2 1 8 Pull the jamme d pape r ou t. If th e jamme d paper does no t move when you pul l, pu sh the pressur e lever o n each side up to loose the paper , and the n rem[...]
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14 .6 < Troubleshoot ing> 2 Remove th e jammed pape r from the duplex unit. If the p aper does not c ome out with the d uplex unit, remo ve the paper from the b ottom of the mac hine. Dup lex Ja m 1 1 Open t he re ar cov er . 2 Unfold the dup lex guide fully . 1 1 duplex guide 3 Pull the jamme d pape r ou t. T ip s for avoiding p aper jams By[...]
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14 .7 < Troubleshoot ing> Underst anding displ ay messages Message s appear on t he S tatus Monitor program window or the control panel d isplay to indica te the machine ’s st atus or errors. Refer to the t ables below to underst and the mess ages’ meaning and correct th e probl em if necessa ry . Messages and thei r meanings a re listed [...]
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14 .8 < Troubleshoot ing> Invalid Server Address The serv er addres s you hav e entered is inval id. Enter the c orrect server address . Line Busy The rece iving fax machi ne did not answ er or the li ne is already engaged. T ry again af ter a few minute s. [Line Error] Y our m achine cannot co nnect with the rece iving fax machi ne or has lo[...]
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14 .9 < Troubleshoot ing> Retry Redial? The mac hine is waitin g for a specif ied time interva l to redial a previ ous ly busy statio n. Y ou c an pre ss OK to immedi ately red i al, or Sto p/Clear to cance l the redi al o perati on. Scanner lo cked The scanner mod ule is lock ed Unlock t he scanner and press S top/Clear . Self Diagnostic LSU[...]
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14 .10 < Troubleshoot ing> T oner cart r idge-r elated messages Message Meaning Suggested solution s Inst all T oner A toner c artridge is not i nst alled. Inst all a toner ca rtridge. Invalid T oner The toner cartri dge you have inst alled is not fo r your printer . Inst all a genuin e toner car tridge, desig ned for your printe r . T oner L[...]
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14 .11 < Troubleshoot ing> Solv ing o ther probl ems The f ollo wing chart lists so me cond itio ns th at may occur and th e recomme nded solu tions. Follow the suggested s olutions until the problem is correc ted. If the prob lem persi s t s , ple ase call for se rvice. Paper feeding problem s Condition Sugge sted solutions Paper is ja mmed [...]
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14 .12 < Troubleshoot ing> The machi ne sele cts print materi als from the wrong paper source . The pa per source selecti on in the printer prop erties may be incor rect . For many softwar e applica tions, the pap er sou rce se lecti on is found und er the Paper tab wi thi n the pr inter proper ties. Select the correct p aper source. See the [...]
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14 .13 < Troubleshoot ing> Printing quality problems If the insid e of the machine is dirty or p aper has been lo aded improperly , you may noti ce a reduction i n print quali ty . See the ta ble below to c lear the problem. Condition Suggeste d solutions Li ght or fa ded p rint If a verti c al wh ite streak or fade d area appears on the p ag[...]
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14 .14 < Troubleshoot ing> Back ground scatter Backgro und scatter resul ts from bits of tone r randoml y distributed on the printed p age. • The pap er may be too da mp. T ry printin g with a dif ferent batch of paper . Do not open pac k ages of pa per until necess ary so that the pape r does not abso rb too much moistu re. • If backgrou[...]
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14 .15 < Troubleshoot ing> Hori zontal str ipes If hor izont ally a ligned blac k streaks or smears appear: • The tone r cartridge may be inst alled imprope rly . Remove th e cartri dge and reinsert it. • The toner cartridg e may be de fective. Remo ve the t oner cartrid ge and inst all a n ew one. See page 13.5. • If the pr oblem persi[...]
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14 .16 < Troubleshoot ing> Scanning problems Condition Su ggested solutions The s cann er do es not work. • Make su re that you plac e the original to be scanned face down on t he scanner glas s, or face up in th e ADF . • There may not be enoug h availa ble memory to hold th e document y ou want to scan. Try the Presca n function to se e[...]
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14 .17 < Troubleshoot ing> ScanClair problems Fax problems Condition Suggested solutions I cannot fi nd a scanned im age file. Y ou can c heck the sca nned file’ s desti nation in the Advanc ed pag e in the ScanClair program’ s Properties screen. I cannot f ind the scanned im age file af ter scanning . • Check if the scanned file ’s a[...]
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14 .18 < Troubleshoot ing> Common Windows problems Note Refer to Microsof t Windows 9 8/Me/NT 4.0 /2000/XP/2003/V ista User’s Guide tha t came with y our PC for further infor mation on Wind ows err or me ssage s. Common PostScript problems The follow ing sit uations are PS language sp ecific an d may occur whe n several p rinter languag es [...]
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15 .1 < Installi ng accessories> 15 Installing acces sories Y our machin e is a full -featured one that has been opti m ize d to meet most of your pri nting needs. Recogn izing tha t each user may have dif ferent requiremen ts, howev er , we ma ke several access ories availabl e to enhance y our machin e’ s cap abilities. This chapt er in c[...]
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15 .2 < Installi ng accessories> 6 Push the DI MM straight into the DIM M slo t until it snap s into place . Make su re the latche s fit o ver the no tches located o n either side of the DIMM. 7 Replace th e control board c over . 8 Reconnec t the power cord an d printer cable, a nd turn the mach ine on. Activating the adde d memory in the PS[...]
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16 .1 < Specif ications> 16 Specifications This chapt er in clude s: • General specifications • Scann er and co pier spec ifications • Printer s pecifications • Facsimi le specifications General specificatio ns Item Description ADF Up to 50 sheets (75 g/m 2 ) ADF docu ment siz e Width : 142 t o 21 6 mm Length: 14 8 to 356 mm Paper inp[...]
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16 .2 < Specif ications> Scanner and copier specificat ions Item Description Com patibil ity T W AIN s tanda rd / W IA stan dar d Scanning met hod ADF and Fl at-b ed Col or CCD (C harg e Coupl ed Device) mo dule Resolution Opt ical: 600 x 1, 200 dpi (mono and col or) Enhance d: 4,800 x 4,8 00 dpi Effe ctive scannin g length Scanner g lass: 29[...]
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1 I NDEX Numerics 2/4-up, sp ecial copy 6.2 A acce ssori es installi ng memo ry DIM M 15.1 orde r inf orm atio n 12.1 Address Boo k, use 8.5 ADF 1.2 ADF, load 5.1 alar m s ound 2.3 Ans/Fax m ode, recei ving mode 9.4 B backgrou nd image, erase 6.4 C characters , enter 2.3 cleaning drum 13.5 insi de 13.2 LSU 13.3 outside 13.2 scan un it 13.3 clock m [...]
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2 operat ing syst ems 4.1 TCP/IP 4.1 n-up (multi ple pages per s heet) copying 6.2 O originals jam, cle ar 14.1 loading 5.1 output locati on, select 5.8 output tray 5.8 P paper guid elines 5.4 paper jam , clear duplex a rea 14.5 fuser area or around toner ca rtridge 14.3 multi- purpose t ray 14.3 optional tray 2 14.3 paper exit ar ea 14.4 tray 1 14[...]
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Software section[...]
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1 S OFTWARE SECTION C ONTENTS Chapter 1: Installing Printer Software in Windows Installing Printer Software ..... ......... .............. .................... ................... ......... .............. ......... . .... 4 Installing Softwar e for Local Printing .......... .......... .............. ................... ................... .........[...]
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2 Editing a Watermar k .................. ................... .......... .............. ................... ................... .. 21 Deleting a Watermar k ................ ......... ............... ................... ................... ......... ............ 21 Using Overlays ................ ................... ................... .............[...]
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3 Chapter 8: Using Yo ur Print er with a Ma cinto sh Installing Software for Ma cintosh ............... ................... ................... .............. ................... ....... 30 Printer driver .............. ................... ................... .............. ................... ................... ....... 30 Scan driver ............[...]
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Installing Printer Software in Windows 4 1 Installing Printer Software in Windows This cha pte r incl ude s: • Installing P rinter Software • Reinstalling Printer Software • Removing Prin ter Software N OTE : The fol lowing pr ocedure is ba sed on Windows XP , for other operating systems, refer to the corresponding Windows user's gui de [...]
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Installing Printer Software in Windows 5 4 Select Typical installation for a local printer . Click Next . N OTE : If your pri nter is not alr eady connected t o the comput er , the foll owi ng window wi ll a ppear . • After connecting the printer , click Next . • If you do n’t want to connect the printer at this time, click Next , and No on t[...]
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Installing Printer Software in Windows 6 3 Click Next . • If necessary , select a language from the drop-down list. • Vi ew U ser’s Gu ide : Al lows you to v iew the Us er’s Guide. If your computer doesn’ t have Adobe Acrobat, cl ick on th is op tion an d it w ill au to ma ticall y inst all Ad obe Acrobat Reader for you. 4 Select Custom i[...]
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Installing Printer Software in Windows 7 9 Click Finish . Installin g Software fo r Network Prin ting When you connect your printe r to a network, you must fir st configur e the TCP/IP settings for the pri nter . After you have assigned and verified the T CP/IP setti ngs, yo u are ready to install the software on each computer on the network. Y ou [...]
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Installing Printer Software in Windows 8 5 The list o f print er s av ailab le on t he netw or k ap pear s. Select the pr inter you w ant to install from the list and th en click Next . • If you do not see your pri nter on the li st, cl ick Update to refresh the list, or select Add TCP/IP Port to add your printer to th e netw ork. T o add the pr [...]
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Installing Printer Software in Windows 9 4 Select Custom install ation . Click Next . 5 The list o f print er s av ailab le on t he netw or k ap pear s. Select the pr inter you w ant to install from the list and th en click Next . • If you do not see your pri nter on the li st, cl ick Update to refresh the list, or select Add TCP/IP Port to add y[...]
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Installing Printer Software in Windows 10 7 After the installation is finished, a window appe ars asking you to print a test pag e. If you so desire, select the checkbox and click Finish . Otherwise, just click Finish . N OTE : After setup is com plete, if your printe r drive r doesn’t wor k pro pe rly , re instal l the p rinte r driv er . Se e ?[...]
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Installing Printer Software in Windows 11 N OTE : If your pri nter is not alr eady connected t o the comput er , the foll owi ng window wi ll a ppear . • After connecting the printer , click Next . • If you do n’t want to connect the printer at this time, click Next , and No on the f ollowi ng scr een. Then the instal lati on will sta rt and [...]
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Basic Printing 12 2 Basic Printing This chapter exp lains the printing options an d comm o n printing tasks in Windows. This cha pte r incl ude s: • Printing a Docu ment • Printing to a file (PRN) • Printer Settings - Lay out T ab - Pa per Ta b - Gr ap hic s Tab - Ex tra s Tab - Abo ut Tab - Pr inte r Tab - Using a Favorite Setting - Us ing H[...]
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Basic Printing 13 Printing to a f ile (PRN) Y ou will som etimes need to save the print data as a file for your purpose. T o create a file: 1 Check the Print to file box at the Print wind ow . 2 Select the fo l der and assign a name of th e file and th en click OK. Printer Settings Y ou can use the printer propert ies window, which allows you to ac[...]
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Basic Printing 14 Layout T ab The Lay out tab provide s options to adjust how the docume nt appear s on th e printe d page . The Layout O ptions includes Multiple Pages per Side and Poster Prin ting . See “Pri nting a Document” on page 12 for more information on accessing printer p roperties. Paper Orientation Paper Orientation allows you to se[...]
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Basic Printing 15 Color Paper : 20 lb to 24 lb (75~90 g/ m2) color-backgrounded paper . First Page This prope rty allows you to print the first page using a different paper type from the rest of the document. Y ou can select the paper source for the fir st page. F or exam ple, lo ad th ick sto ck for th e fir st pag e into the M ulti- purpose T ray[...]
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Basic Printing 16 Adva nced Opt ions Y ou can set adva nce d settings by clicking the Advanced Options button. • TrueT ype O ptions : This opti on determines what the driver tells the prin ter abo ut how to im age the text in yo ur doc um ent. Select the appropri ate setting according to the sta tus of your document. - Down l oad a s Outlin e : W[...]
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Basic Printing 17 About Tab Use the About tab to display the copy right notice and the version number of t he driver . See “ Printing a Document” on page 12 for more info rmation about accessing pri nter prop erties. Prin ter Ta b If you access pr inter proper ties t hrough the Printers folder , you can view the Printer tab. Y ou can set the pr[...]
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Adv anced Printi ng 18 3 Advance d Printing This chapter e xplains pri nting opti ons and advanced printing tasks. N OTE : • Y our pr inter dri ver Properties window that appears in this User ’s Guide may differ de pending on th e print er in use . Howev er the co mposition of th e printer prope r ties wind ow is similar . • If you need to kn[...]
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Adv anced Printi ng 19 Printing Posters This featur e allows you t o print a single-page document onto 4, 9, or 16 sheets of pa per , fo r the purpose of p asti ng the sh eets togethe r to form one po ster-siz e document. 1 T o ch ange the p rint settings from yo ur softwar e appli cati on, acce ss print er propert ies. See “Pri nting a Document?[...]
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Adv anced Printi ng 20 Printing on Both Sides of Paper Y ou can print on both sides of a sheet of pape r . Bef ore pr inti ng, decide how you want your document orie nted. The options are: • None • Long Edge , whi ch is the con ventio nal lay out used in book bi nding. • Short Edge , wh ich is the type ofte n used with cal endars. N OTES : ?[...]
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Adv anced Printi ng 21 Using Watermar ks The W aterm ark option allows yo u to print text over an ex isting document. For example, you may want to have large gray lett ers r eading “ DRAFT” or “C ONFIDENTIAL ” pr inted d iagonall y acros s the fi rst page or all pages of a document. There are se ver al predefined w atermarks that com e with[...]
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Adv anced Printi ng 22 Using Overlays What is a n Overlay? An overlay is text and/ or images st ored in t he computer hard dis k dr ive (H DD) as a spe cial f ile for ma t that c an be pri nte d o n any do cument. Ov erlay s are ofte n used to tak e the pla ce of preprinte d forms and letterhe ad paper . Rather than using preprinte d letter head, y[...]
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Using Windows PostScript Dri ver 23 4 Using Windows PostScript Driver If you want to use th e P ostScript dr iver provided wi th your system CD-RO M to print a docume nt. PPDs, in combination with the Po stScript driver , access printer features an d allow the co mpu ter to com municate with the printer . An installation progr am for the PPDs is pr[...]
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Sha ring the Prin ter L ocall y 24 5 Sharing the Printer Locally Y ou can connect the printer directly to a selected computer , which is called “host c om puter , ” on th e netw ork. The follo wing procedure i s for Windows XP . For other Windows OS, refer to the corr esponding Windows U ser's Guide or online help. N OTES : • Check th e [...]
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Using Uti lity Ap plications 25 6 Using Utility Applications If an error occurs while pri nting, the Status Monitor window appears, show i ng the error . N OTES : • T o use the thi s program, you need: - Windows 98 or highe r (Windows NT 4.0 can be used onl y for network-supported printers. ) T o check for Operating S ystem( s) that are co mpatib[...]
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Sca nning 26 7 Scanning Scanning with your machine let s you turn pictures and te xt into digital files on y our compu ter . Then yo u can fax o r e-m ai l the files, display th em on your w e b site or use them to create projects that yo u can print using Sm arThru software or the W I A driv er . This cha pte r incl ude s: • Scanning Using Sm ar[...]
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Sca nning 27 Usin g Smar Thru Follow these steps to start scanning using t he SmarThru: 1 Make sure that your machine and computer are turned on and proper ly co nnected t o each othe r . 2 Place your ph otograph or pa ge o n the d ocumen t gla ss or ADF . 3 Once you have installed SmarThru, you will see the Smar Thru 4 icon on your d esktop. Doubl[...]
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Sca nning 28 5 Click the service ico n according to your job. 6 SmarThru 4 opens for the selected service. Adjust the scan settings. 7 T o start scanning, click Scan . N OTE : If you want to cancel the scan j ob, click Cance l . Using Onscreen Help File For more information about SmarThru, click at the top ri ght corner of the window. The SmarThru [...]
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Sca nning 29 N OTE : T o view scanners, user can cli ck on View sc anners and cam eras . 4 Click Scan and the n scan driver is opened . 5 Choose your scanning preferences and click Preview to see your preferences affe ct the picture. 6 Click Scan . N OTE : If you want to cancel th e s can job, pr ess the Ca ncel button on the Scanner and Camera Wiz[...]
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Using Your Prin ter with a M acintosh 30 8 Using Your Printer with a Macin tosh Y our machine supports Macintosh systems with a built-in USB interf ace or a 10/ 100 Base- TX network int erface ca rd. When you print a fi le from a Macintosh comput er , you can use the P ostScript driv er by installing th e PPD file. This cha pte r incl ude s: • In[...]
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Using Your Prin ter with a M acintosh 31 Sca n d river Insta lling the Scan driver 1 Make sure that you connect your printe r to the computer . T urn on your computer and pri nter . 2 Insert the CD- ROM which cam e with y our printer into the CD-ROM drive. 3 Do ub le-cli ck CD-ROM icon that appears o n your Macintosh desktop. 4 Do uble -c lic k th [...]
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32 Printing N OTES : • The Macintosh pri nter ’ s p roperti es window that appears in this User’s Guide may diffe r depending on t he printe r in use. Howev er the co mposition of th e printer prope r ties wind ow is similar . • Yo u can check your printer name in the supplied CD- ROM. Printing a Do cument When you print with a Macintosh, y[...]
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33 Printer Features Setting The Prin ter F eatures tab provides op tions for sel ecting t he paper t ype and ad justi ng print qualit y . Select Printer Fea tures from the Preset s drop-down li st to access the following features: Image Mode Image Mode all ows the user to enhance pr intouts. The avail able options are Norm al and T ext Enha nce. Fi[...]
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34 Duplex Printin g Y ou can print on both sides of the paper . Before printing in the duple x mode, deci de on which e dge you will be bind ing your finishe d document. The bindi ng opti ons are: Long- Edge Binding : Which is the conv entional layout used in boo k bindi ng. Short-Edge Binding : Which is the type often used with calendars . 1 From [...]
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35 S OFTWARE SECTION I NDEX A advanced printing, use 18 B booklet printing 19 C canceling scan 29 D document, print Macintosh 32 Windows 12 double-sided printing 20 E Extras properti es, set 16 F favorites setti ngs, use 17 G Graphics prope rties, set 15 H help, use 17 , 23 I install printer driver Macintosh 30 Win dows 4 L Layout properties, set M[...]
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36 Win dows 4 reinstall Win dows 10 system requ irements Macintosh 30 uninstall Win dows 11 status monitor, use 25 T toner save, set 15 TWAIN, scan 28 U uninstall, software Windows 11 W waterm ark create 21 delete 21 edit 21 print 21 WIA, scan 28[...]
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Laser MFP: User’s Guide G960- 8650[...]