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Rose electronic 2xE manual

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  • Page 1

    10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099 WWW.ROSE.COM TM Keyboard-video-mouse matrix s w itch with on-screen display ULTRAMATRIX 2xE/4xE INSTALLATION AND OPERATIONS MANUAL[...]

  • Page 2

    LIMITED WARRANTY Copyright Rose Electronics 1990 – 2002. All rights reserved. No part of this manual may be reproduced, stor ed in a retrieval system, or transcribed in any form or any means, electronic or mec hanical, including photocopying and recording, without the prior written permission of Rose Electronics. Rose Electronics Part # MAN-UME P[...]

  • Page 3

    FCC/IC STATEMENTS, EU DECL ARATI ON OF CONFORMITY FEDERAL COMMUNICATIONS COM MISSION AN D IND USTRY CANADA RADIO-FREQUENCY INTERFERE NCE STATEMENTS This equipment generates, use s, and can radiate radio freque ncy energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instru ctions, may cause interfer[...]

  • Page 4

    TABLE OF CONTENTS Contents Disclaimer............................................................................................... 1 About this manual .................................................................................. 1 Introduction............................................................................................. 1 Feat[...]

  • Page 5

    Figures Figure 1. UltraMatri x "E" series models ................................................ 5 Figure 2. Ex pansion card ...................................................................... 8 Figure 3. Single Un it configur ation ..................................................... 11 Figure 4. Bus configuration...................[...]

  • Page 6

    [...]

  • Page 7

    INTRODUCTION ULTRAMATRIX E-SERIES MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors o r omissions. Neither does the manufacturer assume an y liability for damages resulting from the use of the i nformation contained herein. The manufacturer rese rves th[...]

  • Page 8

    ULTRAMATRIX E-SERIES MANUAL 2 Rose Electronics UltraMat rix switches are designed to meet your switching needs, wh atever your system demands are, one user or multiple users, one computer or hu ndreds. All models offer standa rd features that allow for easy, secure, and compl ete access to as many as 1,000 computers from one or multiple KVM station[...]

  • Page 9

    ULTRAMATRIX E-SERIES MANUAL 3 On-screen display technology  The UltraMatrix video pops-up over the computer application display or is automatically generated.  Easy to use menus guide you th rough the configuration pro ce ss.  The connection status for a ll computers can be displayed.  Menus and display windo ws ca n be configured with [...]

  • Page 10

    ULTRAMATRIX E-SERIES MANUAL 4 Cable requirements The cable requirements for your sy stem will vary depending on the types of CPUs connected to the Ul traMa trix switch and the equipment used for the KVM station. A KVM cable is needed for each KVM station, a CPU cable is ne eded for e ach computer that is connecte d to the UltraMatrix, and if the Un[...]

  • Page 11

    MODELS ULTRAMATRIX E-SERIES MANUAL 5 UltraMatrix 2xE models UltraMatrix 2xE – Rear panel Model number EP2-2X4U/E EE2-2X4U/E EP2-2X8U/E EE2-2X8U/E EP2-2X16U/E EE2-2X16U/E UltraMatrix 4xE models UltraMatrix 4xE – Rear panel Model number EP4-4X4U/E2 EE4-4X4U/E2 EP4-4X8U/E2 EE4-4X8U/E2 EP4-4X16U/E2 EE4-4X16U/E2 Figure 1. UltraMatrix "E" s[...]

  • Page 12

    OVERVIEW ULTRAMATRIX E-SERIES MANUAL 6 System Overvi e w The UltraMatrix switch is designed with the latest in KVM switching technology. It has the capability and flexibility to configure to most keyboards, video monitors, mice, servers and computers. The modular design of the UltraMatrix makes the Unit easy to install, expand, and maintain. The ad[...]

  • Page 13

    ULTRAMATRIX E-SERIES MANUAL 7 Computers The computers that will be connec ted to the UltraMatrix must be compatible with the UltraMatrix model. The PC model can connect to standard PC’s and Unix sy stems. The multi-platform model can connect to PC’s, Unix systems, Sun systems, and USB. Apple ADB computers can be connect ed using a Rose translat[...]

  • Page 14

    ULTRAMATRIX E-SERIES MANUAL 8 The 4xE model can have two expansion card s installed. The bottom expansion card transmit s the signals for KVM 1 and 2; the top expansion card transmit s the signals for KVM 3 and 4. If an expansion card is permanently removed, a terminat or and cover plate must be installed. Two expansion card s are installed in the [...]

  • Page 15

    ULTRAMATRIX E-SERIES MANUAL 9 Cabling KVM stations, computers and serv ers are easily conn ected to the UltraMatrix switch with the proper cable s. Provide adequate strain relief for the CPU, KVM, and expansion cable s to relieve excess tension on the connectors. System security Security is a very important concern especially in the environ ment mo[...]

  • Page 16

    ULTRAMATRIX E-SERIES MANUAL 10 Site planning Organizing your site and plannin g t he placement of the computers, the KVM stations, and the UltraMatrix sw itches is a key part in the installation and configuration pro ce ss. Care shoul d be taken when connecting the computers, KVMs, and the UltraM atrix switches. Locate the UltraMatrix as close as p[...]

  • Page 17

    INSTALLATION ULTRAMATRIX E-SERIES MANUAL 11 Switch Installation – Single Unit The basic installation of a single UltraM atrix switch is an easy and straightforward procedure. Perform the below step s for all com puters that will be connected. It is re commended that all computers be powered off. When a computer is connected and then booted, the U[...]

  • Page 18

    ULTRAMATRIX E-SERIES MANUAL 12 Perform the following installation steps for each comp uter that will be connected to the UltraMatrix. Sequentially connect the comp uters starting with computer #1. STEPS: (See Figure 3 for an example of a single Unit installation) (Refer to the troubleshooting section for help if need ed) 1. Connect all KVM stations[...]

  • Page 19

    ULTRAMATRIX E-SERIES MANUAL 13 8. When all computers are connect ed and operating properly, change the “Maximum computers” value from the default value of 64 to the correct number of computers connec ted to the single Unit. This will limit the scanning function to the actual number of computers that are connected. Change the “Maximum comp ute[...]

  • Page 20

    ULTRAMATRIX E-SERIES MANUAL 14 Switch Installation – Multiple units – “BUS” topology A “BUS” configuration is usually us ed when all the use rs a re connected to the KVM ports on Unit #1. In a “BUS” configuration, (Figure 4) th e video path is from the last Unit in the configuration to the first Unit (“OUT” to “IN”). KVM use[...]

  • Page 21

    ULTRAMATRIX E-SERIES MANUAL 15 To start, identify the following prior to installation: 1. Which UltraM atrix will be #1, #2, and so on. 2. Which compu t er will be #1, #2, and so on. 3. Which compu t ers do not use a PC2 keyboard or a PS/2 mouse. 4. Which Unit and CPU p ort each computer will be con nected to. 5. Which KVM station will be #1, #2, a[...]

  • Page 22

    ULTRAMATRIX E-SERIES MANUAL 16 d. Select “System” and press [Enter]. e. Next, select “Starting computer number ” and p ress [Enter]. An input box will display for a new starting comp uter number. Enter the correct “Starting comput er” nu mber fo r this Unit (See page 15) and press [Enter] . f. Press the “Esc” key to return to the ?[...]

  • Page 23

    ULTRAMATRIX E-SERIES MANUAL 17 7. Apply power to the next unit to bus in, then connect an expansion cable (IN THIS ORDER); (Lower and upper expan si on cards on the 4xE model) From: Unit #2’s “OUT” expansion card con nector To: Unit #1’s “IN” expansion card conne ctor. 8. Verify that the block of s ystem CPU ports from Unit #2 is recogn[...]

  • Page 24

    ULTRAMATRIX E-SERIES MANUAL 18 15. Switch the KVM station to CPU po rt # “x” (starting with x =1) by pressing and releasin g the left control [Ctrl] key and wi thin 2 seconds, type in 1 (or the CPU po rt # b eing configured) and press [Enter]. A connection dialog box will display. 16. If the computer being connected doe s n ot use a PC2 type ke[...]

  • Page 25

    ULTRAMATRIX E-SERIES MANUAL 19 Switch Installation – Multiple units – “RING” topology A “RING” configuration is usually used when the u sers are connected to different UltraMatrix switches and nee d access to all computers. In a “RING” configuration, users on any KVM station in the ring can access all the computers in the system on [...]

  • Page 26

    ULTRAMATRIX E-SERIES MANUAL 20 To begin setting up your system in a “RING” configuration, perform steps 1 – 13 as outlined in setting up a “BUS” configuration. Wh en doing this, keep in mind that the “OUT” expansion card conne ctor on the first Unit will be connected with an expansion ca ble to the “IN” expansion card conne ctor o[...]

  • Page 27

    ULTRAMATRIX E-SERIES MANUAL 21 9. Verify that the keyboard, video, and mo use o n the connected computer function properly before p ro ce eding. 10. Switch the K VM station to the next sequential CPU port as explained in step 6 and perform steps 7 – 9 for this co mputer and for the remaining computers. 11. Con nect other KVM stations as needed to[...]

  • Page 28

    ULTRAMATRIX E-SERIES MANUAL 22 Switch Installation – Multiple units – “Split-BUS” topology A “Split Bus” configuration is usually used when the users are connected to the first and last Ul traMatrix switch and need access to all connected CPUs. This topology ca n only be don e using the 4xE model with two expansion cards installed in ea[...]

  • Page 29

    ULTRAMATRIX E-SERIES MANUAL 23 e. Next, select “Starting computer number ” and p ress [Enter]. An input box will display for a new starting comp uter number. Enter the correct “Starting comput er” nu mber fo r this Unit (See page 15) and press [Enter] . f. Press the “Esc” key to return to the “Main menu”. g. Select “Save” and pr[...]

  • Page 30

    ULTRAMATRIX E-SERIES MANUAL 24 8. Verify on the status screen that the next block of system CP U ports from Unit #2 is recognized. If Unit #2 is a 16-p ort switch, computers 17-20, 21-24, 25-28, and 29-32 will be highlighted. 9. Sequentially apply power then connect the expansio n cables to the remaining switche s as explained in steps 7 and 8. Alw[...]

  • Page 31

    ULTRAMATRIX E-SERIES MANUAL 25 16. Pre-configure the CPU port, if needed, as outlined in steps 4a-f on page 12 if the computer being conne cted does not use a PC2 type keyboard or PS/2 mouse (def aults). Pre-configure the CPU port before connecting the computer. If the compute r uses a PC2 type keyboard and PS/2 mouse, co nnect it to the correspond[...]

  • Page 32

    CONFIGURATION MENUS ULTRAMATRIX E-SERIES MANUAL 26 Menu structure UltraMatrix Menu Structure System settings Computer name KVM name User name Configure password Keyboard Resolution Password Starting computer n umber Mouse Start Profile Maximum computers User Keyboard settings PC keyboard rate PC Keyboard delay Sun keyboard lang uage Appearance Menu[...]

  • Page 33

    ULTRAMATRIX E-SERIES MANUAL 27 Main Menu Use up/down arrow keys to choose selection then press the Enter key or the Escape key to exit Configure password,box numbe r,keyb oards settings,appe arance Figure 7. Main configuration menu Save the changes made to any menu. If not saved, the changes will be lost when power is removed from a Unit. The Main [...]

  • Page 34

    ULTRAMATRIX E-SERIES MANUAL 28 Configure System menu Configure system System setti n gs Configure password ******** Starting computer number 1 Maximum computers 64 Keyboard settings PC keyboard rate (chars/sec) 20 PC keyboard delay Fast Sun keyboard language US Appearance Menu color scheme Night sky Screen saver Weaving Screen saver time (secon ds)[...]

  • Page 35

    ULTRAMATRIX E-SERIES MANUAL 29 Starting computer number (Default: 1) The “Starting computer number” defin es to the system, the first CPU port number for a particul ar UltraMatri x switch that is configured in an expanded topology. (See page 15) Switch #1’s starting computer num ber is always 1. Switch #2’s number is the total RS232 ports o[...]

  • Page 36

    ULTRAMATRIX E-SERIES MANUAL 30 Sun keyboard language (Default: US) Determines the response to a Sun computer’ s que ry for the keybo ard language type used. To change the Sun keyboa rd language type, select it and press [Enter]. A selection box will display showing th e supported Sun language choices. Use the up/down arrow keys to select the desi[...]

  • Page 37

    ULTRAMATRIX E-SERIES MANUAL 31 Screen saver time (seconds) (Default: 1800 seco nds) Determines the period of keyboard or mouse inactivity before activating the screen saver. To change the screen saver time, select it from the menu and press [Enter]. An input box will display to enter a new screen saver time. Enter a new value from 0 to 9999 se cond[...]

  • Page 38

    ULTRAMATRIX E-SERIES MANUAL 32 Configure Computer menu Configure computer Computer name Keyboard Mouse 1 Computer 1 PC2 PS/2 2 Computer 2 PC2 PS/2 3 Computer 3 PC2 PS/2 4 Computer 4 PC2 PS/2 5 Computer 5 PC2 PS/2 6 Computer 6 PC2 PS/2 7 Computer 7 PC2 PS/2 8 Computer 8 PC2 PS/2 9 Computer 9 PC2 PS/2 10 Computer 10 PC2 PS/2 11 Computer 11 PC2 PS/2 1[...]

  • Page 39

    ULTRAMATRIX E-SERIES MANUAL 33 Keyboard (Default: PC mode 2) To change the keyboard type for a selected computer or co nfigure the CPU port for a serial device, use t he up/ down arro w keys to select the computer whose keybo ard needs changing. Use the right arrow key to select the keyboard field and pre ss [Ente r]. A selection box will displ ay [...]

  • Page 40

    ULTRAMATRIX E-SERIES MANUAL 34 Configure KVM menu Configure KVM ID BUS KVM name Resolution Start User 1 1 KVM station 1 640x480@60 0 User 1 2 2 KVM station 2 640x480@60 0 User 1 3 3 KVM station 3 640x480@60 0 User 1 4 4 KVM station 4 640x480@60 0 User 1 Name of keyboard-video-mouse station (KVM) up to 16 characters Figure 10. Configure KVM menu Not[...]

  • Page 41

    ULTRAMATRIX E-SERIES MANUAL 35 Resolution (Default: 640x480@60H z) Selects the resolution and scan rate of t he on-screen display when no attached computer video is present. If a computer video is sho wn, the detected video resolution from the connected computer is used. To change the resolution for a selecte d KVM station, select the KVM station t[...]

  • Page 42

    ULTRAMATRIX E-SERIES MANUAL 36 The configure user, profile, and group feature s provid e a flexible and reliable security set-up for your sy stem. Configure User menu Configure User User name Password Profile User 1 * * * * * * * * Profil 1 User 2 * * * * * * * * Profil 2 User 3 * * * * * * * * Profil 3 User 4 * * * * * * * * Profil 4 User 5 * * * [...]

  • Page 43

    ULTRAMATRIX E-SERIES MANUAL 37 and password to gain access to the KVM station. To assign or change a user password, select the use r , then the password field and press [Enter]. An input box will display. Type in a password for the selected user and press [Enter]. Passwords can be up to 8 cha racters in length and are case sensitive. Profile (Defau[...]

  • Page 44

    ULTRAMATRIX E-SERIES MANUAL 38 Configure Profile menu Configure Profile Name Access Mode Share Scan Logout Profil 1 Group 1 Share 2 5 240 Profil 2 Group 2 Share 2 5 240 Profil 3 Group 3 Share 2 5 240 Profil 4 Group 4 Share 2 5 240 Profil 5 Group 5 Share 2 5 240 Profil 6 Group 6 Share 2 5 240 Profil 7 Group 7 Share 2 5 240 Profil 8 Group 8 Share 2 5[...]

  • Page 45

    ULTRAMATRIX E-SERIES MANUAL 39 Mode (Default: Share) Assigns 1 of 4 modes to a profile. To change the mo d e, select the profile to change the mode, then sele ct the mode to change and press [Enter]. A selection box will display. Select the mode needed an d press [Enter]. The modes are:  View – Profiles set to the view mode allow users to swit[...]

  • Page 46

    ULTRAMATRIX E-SERIES MANUAL 40 Logout (Default: 240 minutes) This setting disconnect s an d logs o ut a user after the set period of no keyboard or mouse activity. To change the logout value, sele ct the profile, then the logout time to change and press [Enter]. An input box will display. Type in a new logout time and press [Enter]. Valid times are[...]

  • Page 47

    ULTRAMATRIX E-SERIES MANUAL 41 Configure Group menu Configure Group Computer Group 1 1 Computer 1 + + + + + + + + + + + + + + + + + 2 Computer 2 + + + + + + + + + + + + + + + + + 3 Computer 3 + + + + + + + + + + + + + + + + + 4 Computer 4 + + + + + + + + + + + + + + + + + 5 Computer 5 + + + + + + + + + + + + + + + + + 6 Computer 6 + + + + + + + + +[...]

  • Page 48

    ULTRAMATRIX E-SERIES MANUAL 42 System Status display System Status Computers Power Pos Ver KVM CPU User Status 1-4 1 21C PC 1 User 1 Share mode 5-8 2 21C PC 2 User 2 Share mode 9-12 3 21C PC 3 User 3 Share mode 13-16 4 21C PC 4 User 4 Share mode 17-20 1 21C PC No response 21-24 2 21C PC No response 25-28 3 21C PC No response 29-32 4 21C PC No respo[...]

  • Page 49

    ULTRAMATRIX E-SERIES MANUAL 43 Pos (Position) Displays the slot where a CPU card in the system is i nstalled for a given switch. Slot 1 is the bottom CP U card; slot 2 is the top CPU card for the 2xE model, slot 4 is the top CPU card for the 4xE model. Ver (Version) Displays the last three digits of the firmware main program versio n for the CPU ca[...]

  • Page 50

    ULTRAMATRIX E-SERIES MANUAL 44 Save menu UltraMatrix version MX21C Rose Electronics Copyright 1990-2002 Main Menu Configure System Computer KVM User Profile Group Language Status Save Exit Use up/down arrow keys to choose selection then press the Enter key or the Escape key to exit Configure password,box numbe r,keyb oards settings,appe arance Figu[...]

  • Page 51

    OPERATION ULTRAMATRIX E-SERIES MANUAL 45 User operating instructions The following instructions appl y to all UltraMatrix s witches. This section explains the operating functions of the on-screen di splays, the login procedure, connect pr ocedure and other command s needed to easily use the UltraMatrix switch and its capabilities. To start using yo[...]

  • Page 52

    ULTRAMATRIX E-SERIES MANUAL 46 Keyboard commands (continued) Command Key Sequence Description Send Null Byte [Ctrl] N Sends a null byte to the CPU’s PS/2 mouse port. Use this command if the PS/2 mouse gets “out of sync”. Reset Mouse (NT or Unix systems only) [Ctrl] O (not zero) Rese ts the currently selected NT or Unix computers PS/2 mouse. A[...]

  • Page 53

    ULTRAMATRIX E-SERIES MANUAL 47 To access the “Computer select” me nu, press and release the left [Ctrl] key, then press the [Esc] key. The computer select menu shown in Figure 17 will display. Use t he up/down arrow keys and the page up/page down keys and select the computer to switch to and pre s s [Enter]. You will be immediately conn ected t[...]

  • Page 54

    ULTRAMATRIX E-SERIES MANUAL 48 Figure 18. Connection successful message Figure 19. Connection failed message Figure 20. Disconnect message See Appendix H. for Connection fail / Disconn ect reasons When you are successful ly conne cted to a computer, you can u se that computer and all the functions and appli cations associated with it from the KVM s[...]

  • Page 55

    SERIAL PORT ULTRAMATRIX E-SERIES MANUAL 49 Serial port usage (RS232) The following procedure for establi shing a connection from your standalone computer or Notebook computer to the UltraMatrix switch’ s serial port uses Windows HyperTerm inal™. Refer to your use rs manual if a different communication program is being use d. To access an UltraM[...]

  • Page 56

    ULTRAMATRIX E-SERIES MANUAL 50 Click “OK” when all values have been entered. The HyperTe rminal dialog box will display and inform ation can be exch anged with the UltraMatrix switch properly. You can sa ve this setup so the next time its needed, you can select the ICON wi th the name you gave it and these settings will already be established. [...]

  • Page 57

    ULTRAMATRIX E-SERIES MANUAL 51 Serial menu options Option 3, 4 and 5 are not available when using a display terminal. Option 1. Change Starting Computer (From car d #1 only) Select this option to change the starting comp uter n umber. To change the current value press 1; a prompt will display, as shown below. Type in the new starting computer numbe[...]

  • Page 58

    ULTRAMATRIX E-SERIES MANUAL 52 It is recommended that this procedure be done o n Ult raMatrix #1, RS232 port #1. (Lower right RJ12 connector) To load a flash upgrade file, type 3 in the Enter choice field of the serial options menu. The following message will appea r: Send the program or kernel file from your compute r to the UltraM a trix using AS[...]

  • Page 59

    ULTRAMATRIX E-SERIES MANUAL 53 Option 4. Send this Unit’s Ma in Program to other Units. Option 5. Send this Unit’s Kernel to other Units. The main program or kernel prog ram updates (Option 3) only have to be done on one port. Make sure power to all UltraMa t rix switches i s “ON” and they are all con n ected using the appropriat e expansio[...]

  • Page 60

    ULTRAMATRIX E-SERIES MANUAL 54 Selecting option 6 restores the CPU card to its original factory configuration. The following message a ppea rs: When the factory defaults have been restore d, the followin g message is displayed: The serial options menu is then displaye d, indicatin g that this CPU board has been reset to the factory defaults. Option[...]

  • Page 61

    ULTRAMATRIX E-SERIES MANUAL 55 Switching using the serial port From any RS232 port on any switch, you can swit ch any KVM station in the system to any computer. Conne ct a serial cable to the RS232 port on any UltraMatrix and to the COM port on the standalone computer. Start a communication program like HyperTe rmin al and connect to the UltraMatri[...]

  • Page 62

    SERIAL DEVICE SUPPORT ULTRAMATRIX E-SERIES MANUAL 56 Serial device support The serial feature is available on the multi-platform m odels only with an OSD (on-screen-display) chips revisio n of O5.2 or greater, firmware program MXP21C or grea t er and kernel MXK20 or greater. If the firmware, kernel, or chips are not t he co rrect revision, they mus[...]

  • Page 63

    ULTRAMATRIX E-SERIES MANUAL 57 Configure Computer Computer name Keyboard Mouse 1 Computer 1 PC2 PS/2 2 Computer 2 Serial 9600,N,8,1 3 Computer 3 PC2 PS/2 4 Computer 4 PC2 PS/2 5 Computer 5 PC2 PS/2 6 Computer 6 PC2 PS/2 7 Computer 7 PC2 PS/2 8 Computer 8 PC2 PS/2 9 Computer 9 PC2 PS/2 10 Computer 10 PC2 PS/2 11 Computer 11 PC2 PS/2 12 Computer 12 P[...]

  • Page 64

    SERVICE ULTRAMATRIX E-SERIES MANUAL 58 Service Information Maintenance and Repair This Unit does not contain any inter nal user-servicea b le parts. In the event a Unit needs repair or maintenan ce, you must first obtain a Return Authorization (RA) number from Ro se Electronics or an authorized repair center. This Return Authorization numbe r must [...]

  • Page 65

    SAFETY ULTRAMATRIX E-SERIES MANUAL 59 Safety This UltraMatrix switch has been tested for co nformance to safety regulations and requireme nts, and ha s been certified for international use. Like all electronic equipment, the UltraMatrix switch sho uld be used with care. To protect yourself from possible injury and to minimize the risk of damage to [...]

  • Page 66

    ULTRAMATRIX E-SERIES MANUAL 60 Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the produ ct is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. CAUTION A CAUTION in the man[...]

  • Page 67

    ULTRAMATRIX E-SERIES MANUAL 61 Safety and EMC Regulatory Statements Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillées. WARNING Dans la documentation, un WARNING i ndiqu e un danger[...]

  • Page 68

    TROUBLESHOOTING ULTRAMATRIX E-SERIES MANUAL 62 Troubleshooting Computer does not boot, keyboard or mouse error receiv ed  CPU cable is loose. Re-seat cable and hit F1 to conti nue or reboot computer.  Wrong cable plugged in. Keyboar d and mouse cables reversed.  CPU cable is defective. Try using CPU cable from ano ther computer. If problem[...]

  • Page 69

    ULTRAMATRIX E-SERIES MANUAL 63 Mouse does not move  The UltraMatrix turned off after or not attached when computer booted or application began usi ng mou se. Exit and re-enter application using mouse or issue reset comman d.  PS/2 mouse was not attached when the UltraMat rix powe red up or has been detached and re attache d. Issue the reset c[...]

  • Page 70

    APPENDICES ULTRAMATRIX E-SERIES MANUAL 64 Appendix A. Initial factory default settings Function Setting Default value System Password None Starting Computer Number 1 Maximum Computer 64 PC k eyboard rate (chars/sec) 20 PC keyboard delay Fast Sun keyboard language US Menu Color Scheme Night sky Screen saver Weaving Screen saver time (seconds) 1200 s[...]

  • Page 71

    ULTRAMATRIX E-SERIES MANUAL 65 Appendix B. General specifications Specification UM-2x E (4/8/16 CPU Ports) UM-4xE (4/8/16 CPU Ports) 4/8 port 16.7 x 4.85 x 1.75 in. 42.4 x 12.3 x 4.4 cm. 16.7 x 4.85 x 3.50 in. 42.4 x 12.3 x 8.9 cm. Dimen- sions 16 port 16.7 x 4.35 x 3.50 in. 42.4 x 12.3 x 8.9 cm 16.7 x 4.35 x 3.50 in. 42.4 x 12.3 x 8.9 cm Weight 4l[...]

  • Page 72

    ULTRAMATRIX E-SERIES MANUAL 66 Appendix C. Parts and cables KVM Cables Part number Description CAB–CX0606Mnnn Coax – VGA/PS2 Kbd/Mouse CAB–WX0606Mnnn Standard – VGA/PS2 Kbd/Mouse CAB–CXV0800Mnnn Coax – Sun Video/kbd-mouse / HD15/MD8 CAB–SBX0800Mnnn Coax – Sun Video/kbd-mouse / 13W3/MD8 CAB–C1V0400Mnnn VGA HD15 MA C ADB KM CAB–AV[...]

  • Page 73

    ULTRAMATRIX E-SERIES MANUAL 67 Appendix D. Status Connect / Failure Rea son Summary Reason Description Action Can’t Find Computer Unable to communicate to the computer that’s being connected to. Change invalid starting computer number, incorrect expansion cable placement or power up expansion Unit. Computer is Private Another user is connected [...]

  • Page 74

    ULTRAMATRIX E-SERIES MANUAL 68 Appendix E. Disconnect Status Re asons Reason Description Action No Response Disconnect communication error. Cycle power on the Unit where the CPU being connecte d is attached . Private Mode Cancel User disconnected from computer because another user has connected in Private Mode. Wait for the private mode user to dis[...]

  • Page 75

    ULTRAMATRIX E-SERIES MANUAL 69 Appendix F. KVM placement / conflicts In an expanded system with multiple UltraMatrix switches, no user conflicts will occur provided the KVM stations are on different KVM ports. That is one KVM station on KVM port #1, and one on KVM port #2 for the 2xE model ; one on KVM port #3 and o ne on KVM port #4 for the 4xE mo[...]

  • Page 76

    ULTRAMATRIX E-SERIES MANUAL 70 Appendix G. Pass word jumper If the configuration password is ever forgotten, the UltraMatrix switch has a special “Password” reset jumper on the CPU card. This jumper is labeled JP31 on all models. To use this jump er to bypass the password, perform the following: 1. Turn off the UltraMatrix switch and remove the[...]

  • Page 77

    ULTRAMATRIX E-SERIES MANUAL 71 Appendix H. Diagnostic check / error messag es The power on diagnostic screen t hat appears when the UltraM atrix switch is first turned on, checks the swit ch an d provides the information shown on the screen. Diagnostic Description Kernel version Indicates the version ID of the kernel program. Overlay version Indica[...]

  • Page 78

    ULTRAMATRIX E-SERIES MANUAL 72 Configuration Reports the results of checksum calculations of configuration memory. Any results other than GOOD terminates the diagnosti c sequence, indicating a hardware failure. Board number Indicates Unit slot number (1-4) of the KVM or serial port where the di agnostics are reported . Communication ID Indicates ne[...]

  • Page 79

    ULTRAMATRIX E-SERIES MANUAL 73 Kernel halt error messages Message Description BAD Address = nn Kernel memory is corrupt, hardware failure. Resetting to factory defaults A memory error is detected during a read from configuration memory. This also indicates a hardware failure, but the system may continue to initia lize successfully. The configuratio[...]

  • Page 80

    ULTRAMATRIX E-SERIES MANUAL 74 Appendix I. Video distance table The limitation on driving distance is usually due to the quality of the video. The table below shows the distances, re solution and quality of video that can be expected. Lette rs shows the cabl e type, and a number that refers to the quality of the video, as described below. Rose Elec[...]

  • Page 81

    ULTRAMATRIX E-SERIES MANUAL 75 Appendix J. Rack mount The optional rack mount kit includes the followin g items:  Two black anodized mounting bra c kets.  Four 6 - 32 x 3/8” flat head mounting screws. To rack mount your Ultramatrix swit ch, attach the two rack mountin g brackets to your Unit with the short flange against the Unit using the [...]

  • Page 82

    NOTES[...]

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    [...]

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    10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 WWW.ROSE.COM[...]