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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of RuggedCom RS910, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of RuggedCom RS910 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of RuggedCom RS910. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of RuggedCom RS910 should contain:
- informations concerning technical data of RuggedCom RS910
- name of the manufacturer and a year of construction of the RuggedCom RS910 item
- rules of operation, control and maintenance of the RuggedCom RS910 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of RuggedCom RS910 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of RuggedCom RS910, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the RuggedCom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of RuggedCom RS910.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the RuggedCom RS910 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
The RuggedServer™ RS910 is an industrially hardened serial device server with an integrated, fully managed, Ethernet switch, designed to operate reliably in electrically harsh and climatically demanding environments. The RS910 can be configured with 2 serial ports (RS485/RS422/RS232) and/or up to 3 Ethernet port s (copper of fiber). The RS910 is [...]
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Page 2
Serial Port s: 2 RS485/RS422/RS232 DB9 or RJ45 Up to 230kbp Serial Fiber Interface Option Integrated Power Supply Universal high-voltage range: 88-300VDC or 85 - 264V AC Popular low voltage DC ranges: 24VDC (9-36VDC), 48VDC (36-59VDC) Dual Isolated DC power inputs Fast Ethernet Port s: Up to 3 Fast Ethernet Ports [...]
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Page 3
www .RuggedCom.com 3 RuggedSwitch™ RS910 RuggedServer TM RS910 2-Port Serial Device Server with up to 3 Port s Managed Ethernet Switch RO S TM F ea tur es Serial IP Encap sulation Many 'legacy' devices (RTU, PLC, IED, etc.) only support serial communications via RS232, RS422 or RS485. ROS™ encapsulates the serial dat a within a TCP co[...]
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Page 4
www .RuggedCom.com 4 RuggedSwitch™ RS910 RuggedServer TM RS910 2-Port Serial Device Server with up to 3 Port s Managed Ethernet Switch Can be enabled on a per VLAN basis. Detects and filters all multicast streams regardless of whether subscribers exist. Supports "router-less" operation by supporting an "active" mod[...]
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Page 5
www .RuggedCom.com 5 RuggedSwitch™ RS910 RuggedServer TM RS910 2-Port Serial Device Server with up to 3 Port s Managed Ethernet Switch EMI and En vir onmental Type T ests Environmental T ype T ests T est Description T est Levels Severity Levels IEC 60068-2-1 Cold T emperature T est Ad -40°C, 16 Hours N/A IEC 60068-2-2 Dry Heat T est Bd +85°C, 1[...]
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Page 6
www .RuggedCom.com 6 RuggedSwitch™ RS910 RuggedServer TM RS910 2-Port Serial Device Server with up to 3 Port s Managed Ethernet Switch Power Supply . Power Consumption: 10W MAX . 24VDC: 9-36 VDC, 0.4A . 48VDC: 36-72 VDC, 0.2A . HI V oltage AC/DC: 88-300VDC, 85-264V AC, 0.1A Critical Alarm Relay . Form-C failsafe contact relay:[...]
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Page 7
www .RuggedCom.com 7 RuggedSwitch™ RS910 RuggedServer TM RS910 2-Port Serial Device Server with up to 3 Port s Managed Ethernet Switch Fiber Specifica tions and Mec hanical Dr awing Fiber Optical Specifications Parameter Fiber Port T ype Mode Multimode Singlemode Connectors MTRJ / ST / SC / LC LC / SC / ST T ypical Dist. (km) 2 20 50 90 Optical W[...]
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Page 8
www .RuggedCom.com 8 RuggedSwitch™ RS910 RuggedServer TM RS910 2-Port Serial Device Server with up to 3 Port s Managed Ethernet Switch RS910 -_____ -____ -____ -____ -_____ PS M S E1 E2 PS: Power Supply . 24 = 24 VDC (9-36 VDC) . 48 = 48 VDC (36-72 VDC) . HI = 85-264V AC or 88-300VDC M: Mounting options . D = Din Rail . P = Pa[...]
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Page 9
www .RuggedCom.com 9 RuggedSwitch™ RS910 RuggedServer TM RS910 2-Port Serial Device Server with up to 3 Port s Managed Ethernet Switch RuggedCom Inc. 30 Whitmore Road Woodbridge, Ont ario, Canada L4L 7Z4 T el: (905) 856-5288 Fax: (905) 856-1995 T oll Free: (888) 264-0006 T echnical Support Center: (866) 922-7975 or (954) 922-7975 © 2007 RuggedCo[...]