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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of RuggedCom RSG2100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of RuggedCom RSG2100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of RuggedCom RSG2100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of RuggedCom RSG2100 should contain:
- informations concerning technical data of RuggedCom RSG2100
- name of the manufacturer and a year of construction of the RuggedCom RSG2100 item
- rules of operation, control and maintenance of the RuggedCom RSG2100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of RuggedCom RSG2100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of RuggedCom RSG2100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the RuggedCom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of RuggedCom RSG2100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the RuggedCom RSG2100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
www .RuggedCom.com 1 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s ISO 900 1:2000 ISO 900 1:2000 ISO 900 1:2000 CERTIFIED RUGGEDCOM eRS TP eRS TP eRS TP eRS TP eRS TP TM eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP eRS TP Zero-Packet-L[...]
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Page 2
www .RuggedCom.com 2 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s Modularity (8x2) Modular HMI: Front or Rear Mount Mounting Options Panel/Din Rail 19” Rack Mount Front or Rear Mount Fast Ethernet Port s T ypes: up to 16 Fast Ethernet Ports virtually any[...]
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Page 3
www .RuggedCom.com 3 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s Cyber Security Cyber security is an urgent issue in many industries where advanced automation and communications networks play a crucial role in mission critical applications and where high reliability is of paramo[...]
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Page 4
www .RuggedCom.com 4 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s SNMP (Simple Network Management Protocol) (cont’d) A feature of SNMP supported by ROS™ i s the ability to generate "traps" upon system event s. A NMS can record traps from multiple devices providing a[...]
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Page 5
www .RuggedCom.com 5 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s Notes: 1. Only applicable to functional earth connections separated from the safety earth connection. 2. Class 2 refers to "Measuring relays and protection equipment for which a very high security margin is re[...]
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Page 6
www .RuggedCom.com 6 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s T ec hnical Specifications Power Supply . Power Consumption: 28W Max . 24VDC: 9-36 VDC, 1.2A . 48VDC: 36-72 VDC, 0.6A . HI V oltage AC/DC: 88-300VDC or 85-264V AC Critical Alarm Relay . Form-C c[...]
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Page 7
www .RuggedCom.com 7 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s Dimensions[...]
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Page 8
www .RuggedCom.com 8 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s Mounting Options Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Slot 9 Slot 10[...]
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Page 9
RSG2100 -______ -______ -____ -____ -____ -____ -____ -____ -____ -____ -____ -____ -____ -_____ Main Mount PS1 PS2 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 Main: Ethernet and Power Connectors . R = Ethernet on rear; LED panel on front; power connector on rear . F = Ethernet on front; LED panel on front; power connector on rear . B = Ethernet on [...]
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Page 10
www .RuggedCom.com 10 RuggedSwitch TM RSG2100 RuggedSwitch TM RSG2100 19-Port Modular Managed Ethernet Switch with Gigabit Uplink Port s RuggedCom Inc. 30 Whitmore Road Woodbridge, Ont ario, Canada L4L 7Z4 T el: (905) 856-5288 Fax: (905) 856-1995 T oll Free: (888) 264-0006 T echnical Support Center: (866) 922-7975 or (954) 922-7975 © 2007 RuggedCo[...]