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Samsung BASIC 12B manual

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Table of contents for the manual

  • Page 1

    • LCD 24B • LCD 12B • STD 24B • B ASIC 12B •7 B KEYSET USER GUIDE System Software Release 1, 2, 3, 4 No v ember 1999 SAMSUNG DCS DIGIT AL COMMUNICA TIONS SYSTEM[...]

  • Page 2

    T ABLE OF CONTENTS ABOUT THIS BOOK ........................................................... 1 THINGS Y OU SHOULD KNO W ................................ 2–9 OUTSIDE CALLS Making an Outside Call .................................................................... 1 0 Answering an Outside Call .....................................................[...]

  • Page 3

    CUST OMIZING Y OUR KEYSET AME BGM ........................................................................................ 33 AME P ass word ................................................................................ 3 3 Select Ring T one .............................................................................. 3 3 Change Y our P asscode [...]

  • Page 4

    THINGS Y OU SHOULD KNO W USER ORIENT A TION SAMSUNG DCS telephones are called “k e ysets. ” They contain b uttons or “ke ys” that are used to access or activate the many features of your office phone system. The k eys with paper designation strips are programmab le k eys . This means they can be programmed for a specific function on your ke[...]

  • Page 5

    4 5 LCD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation strip . Replace the strip and cov er . VOL SPK HOLD TRSF ANS/ 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER RLS SCRO[...]

  • Page 6

    6 LCD 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation strip . Replace the strip and cov er . 7 STD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into [...]

  • Page 7

    8 B ASIC 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation strip . Replace the strip and cov er . 9 7B KEYSET LA Y OUT [RELEASE 3 & 4 ONL Y] LABELING PROGRAMMABLE KEYS Inser t the e[...]

  • Page 8

    OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button, line group button or dial a line access code to receive dial tone —OR— to use the speakerphone, press an idle outside line button, line group button or dial a line access code to receiv e dial tone through the speake r —OR— press SPK or the MONI[...]

  • Page 9

    INTERCOM CALLS CALLING O THER ST A TIONS • Dial the e xtension number or g roup number . • W ait f or the par ty to ans wer . If you hear a brief tone burst instead of ringback tone, the station y ou called is set f or V oice Announce or A uto Ans wer . Begin speaking immediately after the tone. • Finish the call by replacing the handset or p[...]

  • Page 10

    CALL PR OCESSING SYSTEM HOLD • When you are connected to an y call, press HOLD . The call will flash green at your keyset. If this call appears on a line key at other keysets, it will flash red at those keysets. • T o tak e the caller off hold, press that ke y and the green flashing light will go steady green again. Resume the conversation. NO [...]

  • Page 11

    16 When you are tr ansf erring a call to a ke yset set f or V oice Announce or A uto Ans wer , the transf erred call will alwa ys ring. NO TES: 1. After the inside par ty answ ers, y ou ma y alter nate bac k and for th betw een the par ties by pressing the TRSF key . 2. If you receive No More Calls tone, that station has no key available to re- cei[...]

  • Page 12

    2. The station that receives a Forwarded All call can transfer the call to the f orwarded station. This is useful when you are e xpecting an important call but you do not wish to be disturbed by other calls. 3. When a station user places his/her keyset in Forward All mode and he/she does not hav e a FOR W ARD ALL ke y , the TRSF ke y will light to [...]

  • Page 13

    • Dial the destination number (e.g., 202 ) OR Press UP or DO WN to select the destination Press the right soft key to move the cursor • Dial 1 to set OR Press UP or DO WN to select YES or NO • Press TRSF to store and e xit ST A TION CALL PICKUP T o pic k up (ans wer) a call ringing at another station, lift the handset and dial 65 plus the ext[...]

  • Page 14

    22 • The B ke y inser ts a flash. • The C ke y inser ts a pause. • The D key is used for pulse to tone conversion. If your system uses rotary (or pulse) dialing C .O . lines, pressing D while entering a speed dial number causes all subsequent digits to be sent as DTMF tones. • The E key is used to hide digits. Display keyset users may want [...]

  • Page 15

    features require optional software and/or hardware. Please see your service and installation company for details. T o use Dial b y V oice: • Change your station passcode (see Changing Y our P asscode ). • Y ou must be assigned to a channel of the VDIAL card. Check with your system administrator or the installation and ser vice company . • Ass[...]

  • Page 16

    MEET ME P A GE • Lift the handset. • Press the Meet Me P age ( MMPG ) k e y or dial 54 . • Dial the desired zone n umber . • After the attention tone, instruct the paged person to dial 56 . • Press W AIT or TRSF . • Remain off-hook until the person dials 56 from any phone. • The paged person will be automatically connected with you. C[...]

  • Page 17

    CONVENIENCE FEA TURES DO NO T DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the DND ke y or dial 401 . The DND ke y flashes to remind you of this mode. • T o cancel DND , press the DND ke y again or dial 400 . The DND light tur ns off . Y ou can mak e calls while in the DND mode. NO TES: 1. If the [...]

  • Page 18

    • Dial the extension number of the door phone. • Y ou will be connected to the door phone and y ou can listen or ha ve a conv er- sation. • If an electric door lock release is installed, dial 13 to unloc k the door . NO TE: If the Hot K e ypad f eature has been tur ned off , y ou must first lift the handset or press SPK or the MONIT OR key . [...]

  • Page 19

    Executive off-hook voice announce allows you to engage in conversation on y our ke yset and simultaneously receiv e and reply handsfree to an OHV A through your add-on module (AOM). Use caution because the conversation through the A OM ma y possibly be heard b y the caller on the k e yset. When you receiv e an e x ecutiv e OHV A through your A OM: [...]

  • Page 20

    SET ANSWER MODE Y ou can receiv e inter nal calls in one of three modes (see Answ ering Intercom Calls under Intercom Calls for descriptions): • While on-hook, press TRSF and then dial 103 . • Dial 0 for Ringing, 1 f or A uto Ans wer or 2 f or V oice Announce. • Press TRSF to store your selection. NO TE: When y our ke yset is programmed f or [...]

  • Page 21

    DISPLA Y FEA TURES INTERA CTIVE DISPLA Y KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as pressing a programmab le k e y . These k e ys are called soft ke ys as their functions are not fix ed. They change to present y ou with the best options f or th[...]

  • Page 22

    A UT O TIMER Displa y k eyset users ma y ha v e the timer automatically star t when they ans wer incoming calls or after a shor t delay on an outgoing call. • With the handset on-hook, press TRSF and then dial 110 . • Dial 31 to turn the auto timer on or 30 to turn it off. • Press TRSF to store your selection. TIMER FUNCTION Display keyset us[...]

  • Page 23

    T o program a station name: • Press TRSF and then dial 104 . • Enter the 11 character name using the procedure described in Alarm Re- minder Messages . • Press TRSF to store the name. MANA GING KEY ASSIGNMENTS Y ou can vie w your k e y assignments and add e xtenders to some of y our pro- grammable keys for easy one touch operation of frequent[...]

  • Page 24

    WHA T IS ANI? ANI (Automatic Number Identification) is a feature offered by some telephone ser vice providers that provides the calling party’ s telephone number . This ser- vice is only av ailable on E&M Tie Lines on a T1, digital trunk. ANI is similar to Caller Identification (CID) but the format and information of the calling person is dif[...]

  • Page 25

    • Dial the trunk number . • Y ou ma y now answ er the call b y pressing ANS . OR Y ou ma y use NND to vie w more inf or mation about this call. OR Y ou can retur n to the idle condition by pressing IGNORE . NO TES: 1. If you are on an intercom call or you have Automatic Hold turned off, you must finish the existing call or place it on hold befo[...]

  • Page 26

    46 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 0 0 _________________________ _________________________ 0 1 _________________________ _________________________ 0 2 _________________________ _________________________ 0 3 _________________________ _________________________ 0 4 _________________________ _________________________ 0 5 ________[...]

  • Page 27

    SYSTEM A CCESS CODES LINE GROUPS P R OGRAMMED MESSA GES 9 LOCAL/LCR 01 IN A MEETING 80 _____________________________ 02 OUT ON A CALL 81 _____________________________ 03 OUT TO LUNCH 82 _____________________________ 04 LEA VE A MESSA GE 05 P AGE ME ST A TION GROUPS 06 OUT OF TO WN 07 IN T OMORRO W 501 _____________________________ 08 RETURN AFTERNO[...]