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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SVMi-8E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SVMi-8E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SVMi-8E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SVMi-8E should contain:
- informations concerning technical data of Samsung SVMi-8E
- name of the manufacturer and a year of construction of the Samsung SVMi-8E item
- rules of operation, control and maintenance of the Samsung SVMi-8E item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SVMi-8E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SVMi-8E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SVMi-8E.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SVMi-8E item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
March 2004 SVMi-8E/SVM i-16E USER GUIDE Samsung T elecommunications America r eserves the right without prior notice to revise information in this guide for any reason. Samsung T elecommunications America also r eserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. [...]
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Page 2
T ABLE OF C ONTENTS Intr o duction........................................................................................................................1 SVMi-8E/SVM i-16E Subscr ib er S er vic es M enu D iagr am ............................2–3 A cc essing y our M ailb o x ........................................................................[...]
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Page 3
2 Calais Executary Services Menu Group Urgent Messages 1 Group Callback Requests 2 Group Reminders 3 Group Private Messages 4 Group Fax Only Messages 5 Group Voice Only Messages 6 Group Email Only Messages 7 Pause, Resume Menu Prompting 8 Group A Specific Sender 9 Play Message Inventor y # Play Menu Options 0 Cancel, Return to Executary * Group Mes[...]
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Page 4
GET TING ST AR TED Using your new SVMi-8E/SVMi-16E Subscriber Ser vices is as simple as following a few simple spoken instructions. F irst time users should read this section as a tuto- rial. Y ou should star t with the following steps: • Access y our Subscriber Ser vices Menu - Y ou already know how to do this. Fr om the Subscriber Ser vices Men[...]
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Page 5
99 Change playback speed of the recor ding. There are tw o levels of speed during playback. Dialing this code will toggle between the two speeds . 0 Play options. Pressing this key will pla y all the menu options available t o you from this point. 00 Hear the time and date , and sender's information of the message you just heard . S ender info[...]
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Page 6
9 Note: ALL Access Manager options MUST be individually allowed by the Sy stem Administrator f or each Subscriber . They are: 1 Follo w Me Allows the subscriber to enter an alternat e location and set how long the new destination (Designated Location) will be active. This number may be an internal or external number . This is useful if you are freq[...]
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Page 7
Example:“Hi this is John Smith. I'm sorry I am not available to answer y our call. If someone else can help you, please enter the extension number now . Or , to leave me a message , press 1.” 2 Busy Greeting Played t o a caller when you are already talking to someone on your extension or the telephone at your Designated L ocation. This opt[...]
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Page 8
Setting Up Message Alert: ■ F rom the Subscriber Ser vices Menu press [6] for Mailbox A dministration. ■ Press [1] for Message Alert. ■ There are 4 options a vailable to y ou: Press [1] to toggle message alert on and off. Press [2] to set the schedule when you w ould like to be notified. Press [3] to be notified on urgent messages only . Pres[...]
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Page 9
15 # PERSONAL SERVICES The P ersonal Administration Menu is used to set y our password and recor d your name. Many of these features must be allo wed by the Sy stem Administrator . 1 W orkload Management Allows you to acc ess to all reminders, both Active and P ending. If authorized you can group y our reminders as Commitments , F ollow-Ups or T as[...]
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Page 10
Note: Remember if you k now what digits to press , you can enter them at any time you do not hav e to wait to be prompt ed. This featur e can be toggled on/off at anytime. Also if it is off you will be prompted within each subscriber menu to press zero f or more options. This enables you to still be able to find out what to do if you wer e to get l[...]
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Page 11
SHORT CUTS Calling Calling a station that is busy or does not answer y ou can press [#] to immediately send the call to the called parties mailbox. Being Called If your phone rings and you want to send the caller dir ectly to your mailbox, sim- ply press [#] . Direct Messaging [#] + DSS T o make it easy to leave messages for others in y our office [...]