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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung Bixolon SRP-350, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung Bixolon SRP-350 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung Bixolon SRP-350. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung Bixolon SRP-350 should contain:
- informations concerning technical data of Samsung Bixolon SRP-350
- name of the manufacturer and a year of construction of the Samsung Bixolon SRP-350 item
- rules of operation, control and maintenance of the Samsung Bixolon SRP-350 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung Bixolon SRP-350 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung Bixolon SRP-350, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung Bixolon SRP-350.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung Bixolon SRP-350 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User ’ s Manual SRP-350 Thermal Printer Rev . 1.01 http://www .samsungminiprinters.com[...]
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Page 2
Rev . 1.01 - 2 - SRP-350 ■ Safety Precautions In using the present appliance, please keep t he following safety regulations in order to prevent any hazard or material damage. W ARNING Violating following instructions c an cause serious injury or death. Do not plug sev eral product s in one multi -outlet. • This can provoke over-heating and a fi[...]
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Page 3
Rev . 1.01 - 3 - SRP-350 CAUTION Violating f ollowi ng instruct ions can cause slight wo und or damage t he appliance. If you observe a stra nge smoke, odor or noise from the printer , unplug it before t aking following measures. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your dealer[...]
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Page 4
Rev . 1.01 - 4 - SRP-350 ■ W arning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rule s. These limits are designed to provide reasonable protection against harmful interfer ence when the equipment is operated in a commercial environment. This equipment gener[...]
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Page 5
Rev . 1.01 - 5 - SRP-350 ■ Introduction The SRP-350 Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, com puter peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 35.5(1/ 6” Feed) lines per second. 2. Low noise thermal printing. 3. RS-232 ([...]
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Page 6
Rev . 1.01 - 6 - SRP-350 ■ T able of Content s 1. Setting Up the Printer ................................................................................................... 7 1-1 Unpacking .................................................................................................................. 7 1-2 Connecting the Cables ................[...]
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Page 7
Rev . 1.01 - 7 - SRP-350 1. Setting Up the Printer 1- 1 Unpacking Y our printer box should include these items. If any items are damaged or missing, pleas e contact your dealer for assist ance. SRP-350 Cover Cable CD Roll Paper Manual AC Adapter Power Cord[...]
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Page 8
Rev . 1.01 - 8 - SRP-350 1-2 Connecting the Cables Y ou can connect up the three cables to the printe r . They all connect to the connector p anel on the back of the printer , which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off. 1-2-1 Serial Interface (RS-232C) ON IF A -S T[...]
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Page 9
Rev . 1.01 - 9 - SRP-350 1-2-2 Serial Interface (RS-485) ON IF A -SF TYPE Drawer k ick-out connecto r Power supply connecto r Interface connector ※ When the Dip Switch is “ON” on the Serial Interface Board, DTR and RTS are connected each other . PRINTER SIDE HOST SIDE Pin No. Signal name Direction Function 1 FGND - Frame Ground 2 SD2 Output S[...]
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Page 10
Rev . 1.01 - 10 - SRP-350 1-2-3 Parallel Interface (IEEE1284) IF A -P TYPE Drawer k ick-out connecto r Power supply connecto r Interface connector Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nS trobe HostClk HostClk 2 Host / Printer Dat a 0 (LSB) - Data 0 (LSB) 3 Host / Printer Data 1 - Data 1 4 Host / Printer Data 2 - Data 2 5 H[...]
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Page 11
Rev . 1.01 - 1 1 - SRP-350 1-2-4 USB Interface USB IF A -U TYPE Drawer k ick-out connecto r Power supply connector USB connec tor Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground 1 VBUS Red Host Power 2 D- White Dat a Line(D-) 3 D+ Green Data Line(D+) 4 GND Black Signal Ground 1-3 Connecting the Drawer ※ W ARNI[...]
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Page 12
Rev . 1.01 - 12 - SRP-350 1-4 Setting the Dip Switches 1-4-1 Serial Interface SW Function ON OFF Default 1 Auto Line Feed Always enabled Always dis abled OFF 2 Reserved - - OFF 3 Handshaking XON/OFF DTR/DSR OFF 4 Word length 7 bits 8 bits OFF 5 Parity check Y es No OFF 6 Parity selection EVEN ODD OFF 7 ON 8 Baud rate selection Refer to the Followin[...]
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Page 13
Rev . 1.01 - 13 - SRP-350 1-4-2 Parallel & USB Interface SW Function ON OFF Default 1 Auto Line Feed Always enabled Always disabled OFF 2 Reserved - - OFF 3 Reserved - - OFF 4 Reserved - - OFF 5 Reserved - - OFF 6 Reserved - - OFF 7 Reserved - - OFF 8 Reserved - - OFF DIP switch Setting 1 Function SW Function ON OFF Default 1 Emulation ST AR EP[...]
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Page 14
Rev . 1.01 - 14 - SRP-350 1-5 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the spec ifications. Do not use p aper rolls that have the paper glued to the core because the pr inter cannot detect the p aper end correctly . 1-5-1 Make sure that the printer is not receiving dat a; otherwise, data may be lost. 1-5-[...]
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Page 15
Rev . 1.01 - 15 - SRP-350 1-5-5 Be sure to note the correct direct ion that the paper comes of f the roll. 1-5-6 Pull out a small amount of paper , as shown. Then close the cover . ※ NOTE When closing the cover , press the center of printer cover firmly to prevent paper miss-loading. 1-5-7 T ear off the paper as shown.[...]
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Page 16
Rev . 1.01 - 16 - SRP-350 1-6 Adjustments and Settings The SRP-350 is set up at the factory to be appropriate for almost all users. It does, however , offer some settings for users with special requirement s. It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density . The SRP[...]
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Page 17
Rev . 1.01 - 17 - SRP-350 1-8 Connecting the computer Y ou need an appropriate interface cable. 1-8-1 Plug the cable connector securely in to the printer ’s interface connector . 1-8-2 T ighten the screws on both si des of the cable connector . 1-8-3 Attach the ot her end of the cable to the computer . 1-9 Connecting the Power Supply ※ CAUTIONS[...]
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Page 18
Rev . 1.01 - 18 - SRP-350 2. Self Test The self-test checks whether the printer has any problems. If the printe r does not function properly , contact your dealer . The self-test checks the following; 2-1 Make sure paper roll has been inst alled properly . 2-2 T urn on the power while holding down t he FEED button. The self-test begins. 2-3 The sel[...]
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Page 19
Rev . 1.01 - 19 - SRP-350 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer . This can be useful in finding software problem s. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specif[...]
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Page 20
Rev . 1.01 - 20 - SRP-350 4. Specification Printing method Thermal line printing Dot density 180 X 180 dpi (7dot s/mm) Printing width 72.192 ± 0.2mm Paper width 79 ~ 80 mm Characters per line (default) 42 (Font A) 56 (Font B) Printing speed 35.5 lines/sec(1/6” Feed) 150 mm/sec Receive Buffer Size 4K Bytes ※ NOTE : Printing speed may be slower [...]
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Page 21
Rev . 1.01 - 21 - SRP-350 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality . In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exist s. 5-1-2 Clean the print head with a cott on swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and paper end s e[...]