Samsung DS-5012L manual

SAMSUNG OfficeServ User Guide Enterprise IP Solutions for Large LCD Phones: ITP-5012L DS-5012L[...]

Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any re a son. Samsung Telecoms also reser ves the right without prior n o tice to make changes in design or components of equi p ment as eng i- neering and manufacturing may wa r rant. Disclaimer Samsung Telecoms is not r[...]

E U D ec l a r a t i on o f C on f o r m i t y ( R TT E ) S a m s u n g E l e c t r o n i cs C o . , L t d . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 ( f a c t o r y na m e , a d d r e ss ) d e c l a r e u n d e r o u r s o l e r e s po n s i b il i t y t h a t t h e p r o d u c t D i g i t a l K e y p h on e S y s t e m " i D C S5[...]

i About This Guide This User ’ s Guide provid es instructions for using Samsung’ s latest IT P- 5012L Internet Phon e and DS-5012L Digital Phone in conjunction with the Samsung Enterprise IP Solutions OfficeServ telephone system. Both are large LCD phones which display icons and menus to allow fas t and easy selection of functions and fe atures[...]

ii Do not inst all the phone on an unstable su rface or in di rect sunlight. May cause severe damage to parts of the phone Do not p lace the phone in an area which i s prone to dust or fluct uating temperatures. May cause a fire or electric shocks. Do not inst all the phone near a heat source (electric fir e, radiator , etc.) May cause a fire or el[...]

iii ITP-5012L—T ake care not to connect the networ k (LAN) cable to t he PC connector on th e phone. If the LAN cable is connected to the PC connection jack, both telephone and PC communications will be lost. Use a sof t dry cloth to cle an the phone. Do not use any chem ical solvents such as wax, benzene, alcohol , thinner , mosquito sp ray , ae[...]

Contents DS/ITP-5012L Phone User Guide iv Conten t s ABOUT THIS GUIDE ........................... i SAFETY TIP S ....................................... i INS T ALLING THE PHONE .................. 1 ITP-5012L Intern et Phone........................................... 1 1. Checking Co mponents .......................................... 1 2. Assembli[...]

Contents DS/ITP-5012L Phone User Guide v 3. Using the AOM Screen............................................ 24 4. Using the Fixed Feature Menu Screen ................. 24 5. Using Feature Di alling Codes ................................ 26 6. Entering Numbers & Characters ........................... 28 7. Volume Adjustment ....................[...]

Contents DS/ITP-5012L Phone User Guide vi MAKING CALLS .................................. 57 1. Before Making a Call ............................................... 57 2. Making an Intercom Call ......................................... 59 Busy S tation Callback ................................................... 60 Busy S tation Camp-On ..........[...]

Contents DS/ITP-5012L Phone User Guide vii T ransfer Calls to V oice Mailbox .................................... 83 3. Intercom & External Calls ....................................... 84 Conference Calls .......................................................... 84 Load Group for Co nference .......................................... 86 CONVE[...]

Contents DS/ITP-5012L Phone User Guide viii V erify , Return or Dele te an Indication ........................... 105 Programmed Me ssages................................................ 107 6. Executive/Secretary Hot Line................................. 109 Executive S tatus Displa y .............................................. 109 Call T ransf[...]

Contents DS/ITP-5012L Phone User Guide ix Search by S peed Dial Number Lo cation ....................... 125 Search by Name ........................................................... 126 Search by Number ........................................................ 127 Search by Group ........................................................... 128 Sear[...]

Contents DS/ITP-5012L Phone User Guide x Page V olu me................................................................. 158 7. Call Forwarding ........................................................ 158 8. Configuration ........................................................... 159 Changing Y our Password .........................................[...]

Installing the Phone DS/ITP-5012L Phone User Guide 1 Installing the Phone ITP-5012L Internet Phone 1. Checking Components Y ou should have received the following items. If any are missing or dam- aged, contact your dealer . LAN Cable (for PC connection) Phone St and Handset ITP-5012L Power Adapter[...]

Installing the Phone DS/ITP-5012L Phone User Guide 2 Base of Phone LAN connection jack: For connecting the LAN cable from the network. PC connection jack: For connecting the LAN cable from a PC’s network card. Power adapter connection jack: For connecting the power adapter cable . Handset connection ja ck: For connecting the handset cord (jack ma[...]

Installing the Phone DS/ITP-5012L Phone User Guide 3 2. Assembling the Phone Connecting Cables to the Phone 1. Connect the handset to the handse t connection jack ( ). 2. Connect the LAN cable from the netw ork to the LAN connection jack. ① ② ③ ④ ⑤[...]

Installing the Phone DS/ITP-5012L Phone User Guide 4 3. Connect the LAN cable from the PC’ s network card to the PC con nec- tion jack. 4. Connect the power adapter to the power adapter jack. ( Do not connect the power adapter to the mains outlet yet, or if you do, ensure that the power is not switched on.) 5. Connect any recording device to the [...]

Installing the Phone DS/ITP-5012L Phone User Guide 5 DS-5012L Digital Phone 1. Checking Components Y ou should have received the following items. If any are missing or dam- aged, contact your dealer . 4-Hole Jack Line Cord Phone St and Handset DS-5012L[...]

Installing the Phone DS/ITP-5012L Phone User Guide 6 Base of Phone Holes for mounting the desktop stand: For mounting the phone stand. Phone line connection jack: For connecting the line cord. Handset connection ja ck: For connecting the handset cord (jack marked with the symbol). Connection jack for a recording device: For connecting a recording d[...]

Installing the Phone DS/ITP-5012L Phone User Guide 7 2. Assembling the Phone Connecting Cables to the Phone 1. Connect the handset to the handse t connection jack ( ). 2. Connect the line cord to the phone line jack.[...]

Installing the Phone DS/ITP-5012L Phone User Guide 8 3. Connect any recording device to the recording device jack (REC.) (The recording device can record phone conversations.) 4. T o use the Samsung Network SYNC program, connect one end of a data cable (not supplied) to the USB connection port on the phone and connect the other end to the USB port [...]

Installing the Phone DS/ITP-5012L Phone User Guide 9 3. Supporting the Samsung Network SYNC Program Y ou can edit telephone number data from the Sa msung Network SYNC pro- gram as needed and download the data to the phone. The Samsung Network SYNC installation program can be downloaded from the Samsung T elecoms (UK) website, s hown below . If your[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 10 Configuring the IP Phone This section descri bes the procedure for setting the ‘ user environment ’ af ter installing you r ITP-5012L IP phone. Y ou also need to do this if the phone sy s- tem to which your phone is connected h as been changed or re-initialised, Before beginning the proc[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 11 Setup Menu Structure The setup menus are as follows. 1. Information 1. V ersion 2. Networ k 3. Load Option 4. MAC ad dress 2 .Network 1. Mode 2. IP* 3. Netmask 4. Gateway * (* Items 2 to 4 are only displayed when setting Manual IP) 3. Load & Upgrade 1. Load Option 2. Upgrade Progr am 3. [...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 12 Moving Between Menus Press the [ ^ ] and [ V ] buttons to move to a menu and press the [En ter] but- ton, OR Press the number of the menu using dial buttons [0] to [9], or Press the [Menu] button to move to the environment se tup menu and use the [ ^ ] and [ V ] buttons to move to other menu[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 13 2. Network Settings 1. Use the [ ^ ] and [ V ] buttons to move to the [2. Netw o rk] menu and press the [Enter] button. 2. Move to the [1 . Mode] submenu and press the [Enter] button. 3. Select the [1. Manual IP] menu to manually enter the IP address. OR Select [2. DHCP] to le t the system a[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 14 The next menu to appear will display dif ferent option s depending on your selection. These are described ne xt. If you selected [2. DHCP] your settings are automatically completed and you can proceed to Load & Upgrade Se t- tings , below . Setting Manual IP If you selec ted the [1. Manu[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 15 3. Select [4. Gate w ay ] to display the current Gateway address. T o change the Ga teway address, enter a new value and press the [Ent er] button. Y our network settings are n ow complete. 3. Load & Upgrade Settings 1. Use the [ ^ ] and [ V ] buttons to move to the [3. Load & Upgrad[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 16 4. Select the [2. Upgrade Program] menu to upgrade the program. Enter the IP address of the TFTP server from which the program should be downloaded. Press the [Enter] button to st art the download. 5. The [3. Upgrade Bootrom] menu is used for upgrading the Bootrom. Enter the IP address of th[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 17 4. Setting System Authentication Information This function is used to set the IP addr ess of the system connected to the IP phone, and the authentication ID and password of the IP phone. The ID and password are used only when setting up the IP phone and are not r equired while operating it. [...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 18 Contact the system manager for the correct ID and password. The ID comprises a maximum of 16 characters and numbers. The pass- word is a maximum of eight num bers and is displayed as asterisks ( 4 ) when entered. 5. Verifying Settings Y ou can verify the settings af ter se tup and make any c[...]

Configuring the IP Phone DS/ITP-5012L Phone User Guide 19 6. Exiting Setup Exit the environment setup oper ation and reboot the system. 1. Return to the environment setup menu, select the [6. Exit] menu and press the [Enter] button. 2. The settings are saved and the phon e reboot s. T o fam iliarise yourself with the features of your phone , refer [...]

20 Things You Should Know 1. About Stations and Central Office Lines A st ation is a telephone in the of fice that allows you to make calls to other stations connected to the telephone system in the of fice. A trunk (central office) line is d irectly connected to the switching system of your phone company . It carries telephone calls from st ations[...]

Things You Should Know DS/ITP-5012L Phone User Guide 21 2. Introduction to the Main Screens The main screens displayed on the LCD of the phone are: the AOM screen, the Fixed Feature Menu screen, th e Background screen, the Executive S tatus Display and the Navigation Menu screen. For some screens you will see a different display depending on whethe[...]

Things You Should Know DS/ITP-5012L Phone User Guide 22 Fixed Feature Menu Screen There are two types of Fixed Feat ure Menu Screen: a screen that appears during a call, and another that app ears when the [Screen] button is pressed twice when in standby mode. The selectable features are chosen from menus by pressing the [Se lection] button next to [...]

Things You Should Know DS/ITP-5012L Phone User Guide 23 Navigation Menu Screen This screen appears when the [Menu] button on the Navigation buttons is pressed when in standby mode. The Phone Book, Electronic Diary , Message, V olume, Forward, Configuration and My Phone features are displayed as icons. When the phone is in standby mode, the AOM scre[...]

Things You Should Know DS/ITP-5012L Phone User Guide 24 Scr een 3. Using the AOM Screen Features set up in the system are displayed as menus on this screen. Y ou select features by pressing the [ Selection] button for e ach. 1. When the telephone is in st andby mode or during a call, press the [Screen] button until the required AOM screen is displa[...]

Things You Should Know DS/ITP-5012L Phone User Guide 25 Scr een 1. If the telep hone is in st andby mode, press the [Screen] button until the Fixed Feature Menu screen is d isplayed. 2. Press the [Selection] b utton for the desired feature from the display . For example, if you want to use th e Last Redial feature, press the [Selection] button for [...]

Things You Should Know DS/ITP-5012L Phone User Guide 26 5. Using Feature Dialling Codes Y ou should now be familia r with using the menu screens to select fea- tures. However , the phone system also provides feature codes which can be dialled to select features such as forwarding calls, sending mes- sages, paging, etc. The table below lists the dia[...]

Things You Should Know DS/ITP-5012L Phone User Guide 27 10 + ext no Retrieve parked calls 55 + 3 Page internal zone 3 11 Put calls on and take calls off hold 55 + 4 55 + 5 Page internal zone 4 Page external zone 5 12 + ext no Retrieve calls on hold at an- other extension 55 + 6 55 + 7 Page external zone 6 Page external zone 7 13 Door lock release 5[...]

Things You Should Know DS/ITP-5012L Phone User Guide 28 6. Entering Numbers and Characters Using the dial buttons and Navigation buttons, you can easily en ter and edit alphabetic characters, numbers and special character s on the LCD screen. Selecting an Input Mode When a screen appears for entering text or numbers, press the [Menu] but- ton repea[...]

Things You Should Know DS/ITP-5012L Phone User Guide 29 The default input mode is set to alphabetic uppercase (English). Entering Characters 1. Press the [Menu] butto n to select the alphabetic input mode (up percase or lowercase). 2. Press the dial bu ttons to insert the desired characters (see table,below). Characters are printed on some of the d[...]

Things You Should Know DS/ITP-5012L Phone User Guide 30 Dial Button Character Dial Button Character Dial Button Character A B C D E F G H I J K L M N O P Q R S T U V W X Y Z * / . 0 # @ - • T o select the character “R”, for example, you would p ress the dial b u t t o n t h r e e t i m e s . • T o enter mor e than one character from the sam[...]

Things You Should Know DS/ITP-5012L Phone User Guide 31 Entering Special Characters 1. Press the [Menu] button to select the special characters input mode. The special characters that can be selected will be displayed in the lower part of the character input scr een. If the character you require is not displayed, press the [ ^ ] and [ V ] buttons t[...]

Things You Should Know DS/ITP-5012L Phone User Guide 32 7. Volume Adjustment [ T V olume S ] buttons are u sed for adjusting the volume of the h andset, speaker and ringi ng. Adjusting Handset Volume 1. Lift the handset and ma ke a call 2. Press t he [V olume S ] button to increase the handset volume. OR Press the [ T Vo l u m e ] button to decreas[...]

Things You Should Know DS/ITP-5012L Phone User Guide 33 Adjusting Speaker Volume 1. Press the [Speaker] b ut to n and make a call. 2 . Press the [V olume S ] button to increase the speaker volume. OR Press the [ T Vo l u m e ] button to decrease the speaker volume. Adjusting Ring Volume Here’s how to adjust the ring volume whil e the phone is rin[...]

Things You Should Know DS/ITP-5012L Phone User Guide 34 2. T o decrease the ring volume, press the [ T Vo l u m e ] button while the phone is ringing. 8. Signal Tones The signal t ones used by the telepho ne system are described i n the follow- ing table. Y ou will become familiar with these tones as you begin to use your phone. Signal To n e Meani[...]

Things You Should Know DS/ITP-5012L Phone User Guide 35 9. Changing Dial Tone To change mechanical (pulse) dial mode to electronic (tone) dial mode, press the [#] button before making a call. Every number dialled subsequently will be transmitted in tone mode. 10. Phone Status Indicator The status indicator turns on or o f f, and lights different co[...]

Things You Should Know DS/ITP-5012L Phone User Guide 36 11. Button LEDs The [Transfer], [Hold] and [Speaker] buttons have an LED that turns on or off according to the phone status . y [T ransfer] button LED y y y y LED Stat us S teady re d Call For w ard ing is set on station. y [Hold] button LED y y y y LED Stat us Flashing red Phone is locked fo [...]

37 Main Features 1. Overview Network Large LCD Screen Displays various kinds of information. Y ou simpl y press the related [Selection] bu tton next to the item or menu. Provides easy search and selection of menus. The ITP-5012L IP phone represents a new era for voice and data communications. It uses Internet Pro- tocol (IP) to send/receive voice a[...]

Main Features DS/IT P-5012L Phone User Guide 38 Navigation Buttons and Menus Speed Dialling Pickup Allow you to s elect phone features such as the Phone- Book, E-Diary , Message, V olume, Forward, Config., and My-Phone. Features are shown as icons or menus on the LCD screen, just like a mobile phone. Y ou can also use the buttons to scroll through [...]

Main Features DS/IT P-5012L Phone User Guide 39 Automatic Redial/Retr y Hold Conference Calls This button is used when multiple callers need to be connected simultaneously during a phone conversa- tion. Up to five parties (you and four others) can be connected for a conference call. If a called line is busy , you can reserve the automa t ic redial/[...]

Main Features DS/IT P-5012L Phone User Guide 40 Call Forwarding Do Not Disturb (DND) Page If you are unable to answer an incoming call, the call can be forwarded to another extension (always, or if you are busy on another call, or you do no t answer). If you have an urgent announcement to make, you can page through the speakerphones of other extens[...]

Main Features DS/IT P-5012L Phone User Guide 41 Executive/Secretary Caller ID xxx-xxx- When there is an incoming call, the caller number and name can be displayed on the LCD screen. This fea ture is useful in situations where it is required to have this in- formation before calls are answered. When the Executive/Secretary button is pressed, an exec[...]

Main Features DS/IT P-5012L Phone User Guide 42 2. Layout of the Phone [Selection] buttons: and For selecting items on the LCD pa nel. LCD Screen: 2 The LCD screen comprises the status screen and the main screen. z The status screen at the top of t he LCD displays the set feature icons. S tatus Indicator Dial Button Selection Buttons LCD Panel Navi[...]

Main Features DS/IT P-5012L Phone User Guide 43 z The main screen displays selectable menus, call information and other messages. Status Indicator: One of three colours (red, blue or pink) indicates the phone st atus . These are described in Things Y ou Should Know . Screen Button: Select menus on the AOM (Add-On Module) screen, F ixed Feature Disp[...]

Main Features DS/IT P-5012L Phone User Guide 44 Volume Buttons : The V and W buttons adjust the volume leve ls for handset or speaker . These are described in Th ings Y ou Shou ld Kno w . Scroll Key: 1. Scroll through long text displays on the LCD screen. 2. Can be used as an alternative to the Navigation buttons to quickly move between the items d[...]

Main Features DS/IT P-5012L Phone User Guide 45 Dial Buttons: Enter numbers and characters. Speaker: Hear a caller ’s voice or ring tones through the speaker instead o f the handset.[...]

46 ANSWERING CALLS 1. Before Answering a Call Call answering methods and features are summarised in the following ta- ble. All are described in detail in this section. Method/Feature Intercom Calls Outs id e Calls Answering met hod Handset o r speakerphone - Answerin g an intercom call - Automatic A nswering mode - V oice A nnounce mode - Answering[...]

Answering Calls DS/ITP-5012L Phone User Guide 47 2. Answering an Intercom Call How to answer a call from another station. Using the Handset 1. When a call arrives, a call r eceipt message will be displayed on the LCD. 2. Lift the handset. The call is automat ically connected to your phone for you to answer . 3. Replace the handset when finished.[...]

Answering Calls DS/ITP-5012L Phone User Guide 48 Answering Through the Speakerphone Press the [Send] button without lifting the handset and answer the caller through the speakerphone. (Y ou can switch from the speakerphone to the handset by lifting the handset during the call, if required.) Press the [S peaker] or [End] button to hang up the call o[...]

Answering Calls DS/ITP-5012L Phone User Guide 49 The speakerphone is turned on and you can speak hands-free. When the call is completed, press the [Speaker] or [End] button. z Pick up the hand set for privacy during the call. Voice Announce Mode How to answer a st ation call on a phone which has the V oice Announce mode set. 1. When an incoming cal[...]

Answering Calls DS/ITP-5012L Phone User Guide 50 3. Answering an Outside Call How to answer an outside (external) call. Using the Handset 1. When a call arrives, a call receipt message is displayed on the LCD. 2. Lift the handset and the ringing call will be automatically connected to your pho ne. 3. Replace the handset when finished.[...]

Answering Calls DS/ITP-5012L Phone User Guide 51 Answering Through the Speakerphone Press the [Send] button without lifting the handset to answer the calling party through the speakerphone. (Y ou can switch from the speakerphone to the handset by lifting the handset during the call, if required.) Press the [S peaker] or [End] button to hang up the [...]

Answering Calls DS/ITP-5012L Phone User Guide 52 Universal Answer for Outside Calls If an outside call arrives when there are no phone users at their desks to answer (for example, whe n night mo de is set for the phone system), a Universal Answer device can be set to answer the call and ring through an external speaker for attention. (The Universal[...]

Answering Calls DS/ITP-5012L Phone User Guide 53 Check with the system administrator for what time night mode is set. 4. Other Call Functions The following functions are available for an swering both intercom and outside call. Station Call Pickup From your own phone, you can pick up a call ringing at another station (e.g. if there is no-one at that[...]

Answering Calls DS/ITP-5012L Phone User Guide 54 3. Dial the extension number of the ringing phone and answer the call. S tation call pickup canno t be used to ans wer re calls to a station (ex- cept operator recalls), only new intercom or outside calls . Group Call Pickup Use the group call pickup feature to pick up a call at another ringing st a-[...]

Answering Calls DS/ITP-5012L Phone User Guide 55 3. Dial your group number . Y our system administrator can tell y ou what y ou r group number is. Group call pickup cannot be used to answer recalls (except operator recalls) to a station, only new intercom or outside calls. Answering a Waiting Call If you are busy on a call and another call rin gs y[...]

Answering Calls DS/ITP-5012L Phone User Guide 56 3. When a new incoming call arrives during the phone conversation, press the [Hold] button and then press the [Selection] button of the flashing number on the AOM screen.[...]

57 MAKING CALLS 1. Before Making a Call Calling methods and features are summarised in the following t able. All are de- scribed in detail in this section. Method/Feature Intercom Calls Out side Calls Calling method Handset or speakerphone - Making an intercom call - Busy station callback - Busy station cam p-on - Calling system ope rator - Making [...]

Making Calls DS/ITP-5012L Phone User Guide 58 Important : The following procedures assume your phone is set for ‘Enbloc’ dial- ling, so you need to press the [Send] key after dialling a number . If your phone is set for ‘Overlap’ dialling, you do not need to press [Send]. How to Make a Call Using the handset Lift the handset to make a call.[...]

Making Calls DS/ITP-5012L Phone User Guide 59 2. Making an Intercom Call How to make a call to another station. Using the Handset 1. Lift the handset. 2. Dial the extension number of the station. z Or , press the [Selection] button corresponding to the extension number shown on the AOM screen. 3. Press the [Send] bu tton to begin dialling. z If y o[...]

Making Calls DS/ITP-5012L Phone User Guide 60 Calling Through the Speakerphone Press the [S peaker] button and d ial the extensio n number without lifting the handset. Listen to the s peaker for the called party to answer , and speak through the microphone. (Y ou can switch from the speakerphone to the handset by lifting the handset during the call[...]

Making Calls DS/ITP-5012L Phone User Guide 61 2. When you hear confirmation tone, replace the handset. The screen will display a callback message. Q Answering a Callback When the station on which you set a callback becomes free, your p hone will ring. 1. Lift the handset. Y ou will hear r inging at the free station. 2. Begin speaking when the other[...]

Making Calls DS/ITP-5012L Phone User Guide 62 A callback will be cancelled if no t answered within 30 seconds. After the call is finished, the callback reservation w ill be automatically cleared. Busy Station Camp-On When you call another station and receive a bu sy signal, but you do not want to wait for a callback, you can se t a camp-on to the s[...]

Making Calls DS/ITP-5012L Phone User Guide 63 The called station m ust release its first call or put it on hold before answering y our camped-on call. Calling the System Operator Dial [0] to call the sys t em o perator or group of operators. If a specific operator needs to be called, dial that person’s extension number . 3. Making an Outside Call[...]

Making Calls DS/ITP-5012L Phone User Guide 64 3. Begin speaking when the called party answers. Calling Through the Speakerphone Press the [S peaker] button and dial the extension number without lifting the handset. Listen to the s peaker for the called party to answer , and speak through the microphone. (Y ou can switch from the speakerphone to the[...]

Making Calls DS/ITP-5012L Phone User Guide 65 2. Press the [Selection] b utton next to [LAST REDIAL] displayed on the screen. 3. Begin speaking when the other party answers. The Fixed Feature Menu screen w ill automatically display [L ast Re- dial] during a ca ll even if the [Screen] button is not pressed. Automatic Redial If the called external nu[...]

Making Calls DS/ITP-5012L Phone User Guide 66 1. On hearing busy tone , press the [Selection] button for [RETRY] . The system will redial the s ame number automatically . Y ou hear the dial tone through the speaker . The microphone is automa tically disabled. 2. When the called party answers, either lift the handset or press the [Speaker] button or[...]

Making Calls DS/ITP-5012L Phone User Guide 67 Setting a Callback on an Outside Line If you receive a busy signal when selecting an outside line, this me ans that the line or group of lines is busy . The callback function allows a call to be placed in queue for a busy out side line. Q Setting a Callback 1. When busy tone is heard, press the [Selecti[...]

Making Calls DS/ITP-5012L Phone User Guide 68 Q Answering a Callback 1. Lift the handset. Y ou will hear dial tone. Dial the out side telephone numb er and press the [Send] button. 2. Begin speaking when the called party answers. A callback will be cancelled if not answered within 30 seconds . NOTE[...]

Making Calls DS/ITP-5012L Phone User Guide 69 Making a New Call Y ou can disconnect your current call and make a new call on the same lin e. 1. After disconnecting your call, press the [Selection] but ton for [NEW] displayed on the screen. 2. Dial the new telephone number and press the [Send] button. Using Authentication and Account Codes Both Auth[...]

Making Calls DS/ITP-5012L Phone User Guide 70 Q Using an Account Code Account codes entered when making calls w ill be printed out on the de- tailed reco rd of calls for your system, and the calls charge d accordingly . 1. While making an outside call, press the [Selection] button for [ACCT] display ed on the screen. z Or , press [4][7], the functi[...]

Making Calls DS/ITP-5012L Phone User Guide 71 Saving a Telephone Number When making a call, you can save the d ialled number in order to be able to redial it. Press the [Selection] button for [SA VE/REPEA T] before hanging up . This will save the phone number called . Redialling a Saved Number Y ou can redial a saved number at a ny time (but before[...]

Making Calls DS/ITP-5012L Phone User Guide 72 4. Other Call Functions The following functions a r e available for making both intercom and out side call. Last Number Redial Press and hold the [Send] button while in standby mode. The phone redials the last telephone number that you dialled. Y ou can make a call throug h the speakerphone or handset. [...]

Making Calls DS/ITP-5012L Phone User Guide 73 Calling From Lists of the Most Recent Called Numbers or Incoming Calls The Navigation menus are used for this function. Refer to the Recently Called Numbers and Recent Caller Numbers sections in the Navigation Menus (Phone Book) part of this guide. Dialling from the Recent Call Log Up to 60 numbers that[...]

Making Calls DS/ITP-5012L Phone User Guide 74 3. Press the [Send] bu tton to dial the cal l, or the [En ter] button to view information about the number selected. z If you press the [Send] button, th e call is connect ed to the sel ected number au tomatically through the speakerphone. Y o u can switch from th e speakerphone to th e handset by lifti[...]

Making Calls DS/ITP-5012L Phone User Guide 75 3. Press the speed dial nu mber required. The called phone will ring. 4. Begin speaking when the called party answers. * Y our system can have up to either 500 or 950 system speed dials, depending on how the system is set up. All phone users can access the system speed dial numbe rs 500 (or 050) to 999.[...]

Making Calls DS/ITP-5012L Phone User Guide 76 2. Press the [Selection] button for the [DIRECTOR Y] menu o n t he Fi x ed Feature Menu screen. 3. Press the [Selection] button for the directory menu to be searched: [PERSONAL DIR], [SYSTEM DIR] or [ST A TION DIR]. z These ar e your personal numbers, system numbers or station (extension) numbers 4. Ent[...]

77 HANDLING CALLS 1. Intercom Calls The following features can be used during an intercom call. The Hold fea- ture is useful for temporarily disconnecting a call to which you want to re- turn. T o hold a call and answer a waiting call, refer to Answering a Waiting Call in Answering Calls . Hold an Intercom Call Y ou can put a call on ho ld and resu[...]

Handling Calls DS/ITP-5012L Phone User Guide 78 Mute Your Phone T o te mporarily prevent your voice being heard while on a call, use the Mute feature. 1. Press the [Selection] b utton for the [MUTE(ON)] feature displayed on the screen. Y ou cannot be heard by the other party . 2. Press the [Selection] bu tton for the [MUTE(OFF)] feature to clear th[...]

Handling Calls DS/ITP-5012L Phone User Guide 79 Hold an External Call Y ou can put a call on ho ld and resume the call later . 1. Press the [Hold ] button to put the call on hold z Pressing the [Hol d] button once puts the call on ‘system hold’ so you can reconnect to the call from any phone. z Pressing the [Hold] button tw ice p uts the call o[...]

Handling Calls DS/ITP-5012L Phone User Guide 80 Hold an External Call and Make an Intercom Cal l Y ou can put an externa l call on hold and make a call to another station. This is useful, for example, if yo u need to consult with a colleague dur- ing your call. 1. Press the [T ransfer] bu tton. The external caller will hear T ransfer Call tone. 2. [...]

Handling Calls DS/ITP-5012L Phone User Guide 81 Y ou can toggle between the external and intercom calls by pressing the [Transfer] butt on. Call Transfer If an external caller requests to speak with someone else, you can transfer the call to the requested station or extern al number . 1. Press the [T ransfer] button during the call. 2. Press the st[...]

Handling Calls DS/ITP-5012L Phone User Guide 82 If the recipient of th e transferred call does no t answer or rejects an automatic transfer , the call returns (or r ecalls ) to your phone. Answer the call as normal. If you wait for confirmation of the transfer and the recipient does not answer or rejects the transfer , you can press the [T ransfer][...]

Handling Calls DS/ITP-5012L Phone User Guide 83 3. Press the orbit number (0–9) to park the call. Make a page to announce on which orbit the call is parked and for whom it is intended . (See ‘Paging’ in Con v en ience Features. ) See also ‘Call Park and Page’ in Convenience Featur es. Q Answering a Parked Call When a parked call is announ[...]

Handling Calls DS/ITP-5012L Phone User Guide 84 2. Dial the voice mailbox number . 3. Use the voice mailbox features when the voice mailbox is connected. z Refer to your V oice M ail guide for details. Y ou can record a personal greeting in your mailbox with helpful messages. Callers can also leav e messages for you in the mailbox. 3. Intercom and [...]

Handling Calls DS/ITP-5012L Phone User Guide 85 1. Press the [Conference] button in standby mo de. 2. Press the left [Selection] button for a number entry fie ld and enter a phone number to conference, then press the [Enter] button. Enter all numbers to conference (up to four) in the same way . Confirm each number by pressing the righ t [Selection][...]

Handling Calls DS/ITP-5012L Phone User Guide 86 Load Group for Conference 1. Press the [Conference] button in standby mode. 2. Press the [Selection] button for the [Group] menu to display th e group(s). z Y ou ca n load or delete a number in th e group by movin g t o th e group and pressing the [M enu] button. Select the [ Save] menu and sa ve the [...]

87 CONVENIENCE FEATURES 1. Call Forwarding If you are unable to answer incoming calls for any reason, they may be transferred to another station. Y ou can select the condition under which calls should be forwarded: for exampl e, forward all calls when you are away from your desk or when you are busy on a call. Call forwarding is set using the appro[...]

Convenience Features DS/ITP-5012L Phone User Guide 88 2. Wait for the tone confirmation tone. Forward Busy Y ou can set a call forward to another station for calls that arrive when you are busy on another call. 1. Press [6][0][2] in standby mode and dial the number to which calls should be forwarded. 2 . Wait for the confirmation tone. Forward No A[...]

Convenience Features DS/ITP-5012L Phone User Guide 89 2. Wait for the confirmation tone. Forward Busy/No Answer Y ou can set a call forward to ano ther st ation for calls which either arrive while you are busy on another call or you do not ans wer within a specified time. This option can only be set if forward destina tions are already sepa- rately[...]

Convenience Features DS/ITP-5012L Phone User Guide 90 This feature can also be used for remote call forwardin g: that is, to transfer to your phone calls that are incoming to another station (remote call for- warding). 1. Press [6][0][6] in standby mode at the station to where calls are to be forwarde d. 2. Enter the number of the station from wher[...]

Convenience Features DS/ITP-5012L Phone User Guide 91 2. Wait for the confirmation tone. When you next go into DND mode, calls will be forwarded to the programmed destin ation. Cancel Call Forwarding You can cancel any call forwarding set a t your phone. Lift the handset and press [6][0][0] 2. Do Not Disturb (DND) If you set DND mode on your phone,[...]

Convenience Features DS/ITP-5012L Phone User Guide 92 2. Press the [Selection] button for [DND] displayed on the screen. 3. Press the [Selection] button for [ON] to set DND. • Or, to cancel a DND setting, press the [Selection] button for [OFF]. The status indicator stops flashing. 4. The status indicator blinks to notify that the DND mode is set.[...]

Convenience Features DS/ITP-5012L Phone User Guide 93 3. Paging The system allows you to make page announcements internally to indi- vidual stations or group s of stations via their speakerphones, or externally via speakers in work areas such as offices or factories. An additional All Page feature allows you to do both. Stations and speakers are ar[...]

Convenience Features DS/ITP-5012L Phone User Guide 94 3. Select the internal page zone by pressing [1], [2], [3], or [4]. Press [0] to page all internal zones. 4 . Deliver the announcement after the confirmation tone. The an nouncement will be broadcast to stations in the selected zone. 5. Replace the handset after completing the page. External Pag[...]

Convenience Features DS/ITP-5012L Phone User Guide 95 2. Press the [Selection ] button for the [PAGE] menu displayed on the screen. 3. Select the external zone by pressing [5], [6], [7], or [8 ]. Press [9] to page all external zones. 4. Deliver the announcement after the confirmation tone. The an nouncement will be broadcast through spea kers in th[...]

Convenience Features DS/ITP-5012L Phone User Guide 96 All Page To page announce throug h both station and external speakers. 1. Lift the handset • Or, press the Page function code [5][5]. 2 . Press the [Selection] button for the the [PAGE] menu display ed on the screen. 3 . Press the [ 4 ] button. 4 . Deliver the announcement after the confirmati[...]

Convenience Features DS/ITP-5012L Phone User Guide 97 Meet Me Page You can make a page to an individu al and have them dial a code to con- nect to your phone. 1. Lift the handset. • Or, press the Meet Me Page function code [5][4]. 2. Press the [Selection] button for the the [MEET ME PAGE] menu displayed on the screen . 3. Press the page zone numb[...]

Convenience Features DS/ITP-5012L Phone User Guide 98 5. The “Press the [ANS WER WAIT]…” message is displayed on the screen. Press the [Selection] button for [ANSWER WAIT]. • Or, press [Transfer] then [5][4]. 6. The “Wait until the recipient responds” message is displayed. Hold on to the handset unt il the recipient answers. 7. When the[...]

Convenience Features DS/ITP-5012L Phone User Guide 99 Call Park and Page If you have an external call at your pho ne that you wish to transfer to an- other station but the statio n user is away from their desk, you can park the call and page the individual to pick up the parked call from another exten- sion. Intercom calls cannot be parked o r page[...]

Convenience Features DS/ITP-5012L Phone User Guide 100 Page Pickup Allows you to connect to the extension or trun k line number advised in a Call Park and Page announcem ent (above). 1. Lift the handset and press the [Screen] button until the Fixed Feature Menu screen is displayed . • Or, press the Page Pickup function code [1][0]. 2. Press the [[...]

Convenience Features DS/ITP-5012L Phone User Guide 101 4. Off-Hook Voice Announce (OHVA) You can make announ cements to a busy station through the station’s speakerphone or hand set. This feature is useful when you have an urgent message to deliver. You can also receive OHVA from other stations. You can put your current call on hold and answer th[...]

Convenience Features DS/ITP-5012L Phone User Guide 102 3. Disconnect the call by replacing the handset or by pressing the [Speaker] button or [End] button. OHV A will not work with phones th at have the DND option enabled. OHV A will work with intercom calls and transferred calls. Answer OHVA When an OHVA call is connecte d, the selection box for t[...]

Convenience Features DS/ITP-5012L Phone User Guide 103 Reject OHVA You can reject an OHVA before it is finished. While listening to OHVA, press the [Selection] button for [REJECT] to disconnect the OHVA call and resume your original call. Block OHVA You can set the OHVA Block featu re which prevents other users from making an OHVA call to you when [...]

Convenience Features DS/ITP-5012L Phone User Guide 104 5. Messaging Messaging is done in t wo ways: you can leave a Message Waiting Indica- tion at another phone for th e user to call you back when they are not busy; or you can display a m essage at your phone so others are aware of your situation when you are ab sent from your desk. Leaving a Mess[...]

Convenience Features DS/ITP-5012L Phone User Guide 105 3. Wait for the confirmation tone and disconnect the call. Q Cancelling Message Waiting Indications It is possible to cancel any message waiting in dication you have left at another station, as well as any le ft at your station by others. Dial [4][2] and enter the station number. • Enter your[...]

Convenience Features DS/ITP-5012L Phone User Guide 106 2. Press the [Selection] button for the [MESSAGE] menu. 3. The number of the first station that has left a message indication is displayed along with the menus [REPLY], [NEXT], and [CLEAR]. • Press the [Selection] button for the [REPLY] menu to reply to the message. The number of the station [...]

Convenience Features DS/ITP-5012L Phone User Guide 107 Programmed Messages If you are intending to be away from your d esk for a while, you can select or create a message to inform others of your situation. The message dis- plays on your phone’s L CD and will also display on a calling station’s LCD. A total of 20 messages are available to you. [...]

Convenience Features DS/ITP-5012L Phone User Guide 108 2. Press the [Selection] button for the [STATUS MSG] menu. 3. Enter the Programmed Message code. • To cancel a set message, press the [Selection] button for the [STATUS MSG] menu a nd press the cancel code [0][0]. The message display s on your phone. Programmed Messa ges can also be set using[...]

Convenience Features DS/ITP-5012L Phone User Guide 109 6. Executive/Secretary Hot Line To use the Executive/Secretary Hot Li ne featu re your phone must be set as a secretary or executive phone. An icon, indicating an executive or secretary, is displayed i n the upper part of the LCD screen. (See your sys- tem administrator if you’re not sure.) T[...]

Convenience Features DS/ITP-5012L Phone User Guide 110 Call Transfer from Secretar y to Executive When the executive line is busy or has Do Not Disturb set, the secretary can receive calls for the executive and transfer them, if appropriate. 1. Answer and verify the nature of the call. Then, press the [Selection] button for [BOSS/SECR] and notify t[...]

Convenience Features DS/ITP-5012L Phone User Guide 111 Executive/Secretary Messages Y ou can create messages that are commonly exchanged betwe en the executive and secret ary phones so they are available to quickly select when required. There are no preset messages in the system. Create and Send Messages 1. In standby mode, press the [Screen ] butt[...]

Convenience Features DS/ITP-5012L Phone User Guide 112 4. Press the [Selection] button for the message you want to send. If there are no messages set up, you see blank messages only . Create your message as follows: (i) Move to the ‘Blank Message’ field where you want to enter a ne w message and press the [Menu] button. (ii) Move to the [Edit] [...]

Convenience Features DS/ITP-5012L Phone User Guide 113 7. In/Out of Group If your phone is assigned to a station group, you can remove it from the group if required. If the pho ne is removed from the group, you can answer calls to your extension number but you cannot answer calls to the group. Y ou can reassign the phone to the group at any time. 1[...]

Convenience Features DS/ITP-5012L Phone User Guide 114 8. Group Listening Y ou can allow o thers to hear your conversation throug h the speaker while on a call. The microphone is disabled while this feature is active. 1. During the call, press the [Selection] button for [GROUP LISTEN] . Others can now hear the c onversation through the speaker , bu[...]

Convenience Features DS/ITP-5012L Phone User Guide 115 9. Caller ID (CID) Presentation Y our system can be programmed to display a ca ller’s number and name (the caller ’s ID, or CID) when you receive a call. This service is provided by your telephone company. However , CID will not b e provided in the fol- lowing situations: - If the caller re[...]

Convenience Features DS/ITP-5012L Phone User Guide 116 Dialling a Saved Caller Number Press [1][7] to dial the saved number . Storing a Caller Number as a Speed Dial Number 1. When the CID is displa yed, press the [Selection] button for [STORE] displayed on the screen. 2. The speed dial number in which the caller number is saved is displayed on the[...]

Convenience Features DS/ITP-5012L Phone User Guide 117 Viewing the CID of Calls Parked or On Hold Y ou can verify the CID for a call that is p arked or on hold before answer- ing the call. 1. When the phone is in standby mode, or du ring a call, press the [Select ion] button for t he [INQUI RE] menu displayed on the screen. 2. Press the trunk line [...]

Convenience Features DS/ITP-5012L Phone User Guide 118 If you are on a station call, the call should be disco nnected or put on hold before verifying the CID of a trunk line call. 10. Call Duration Display If the Call Duration Display function is enabled, the duration of calls through the trunk line is displayed on the LCD screen. ▪ Incoming trun[...]

Convenience Features DS/ITP-5012L Phone User Guide 119 Hello~ 2. Lift the handset or press the [S peaker] button or [Send] button to connect to o r or the door phone. 3. If an electric door lock is inst alled, press [1][3] to open the door . Calling the Door Phone Y ou can call the door phone to listen to what is happening in another room. Dial the[...]

Convenience Features DS/ITP-5012L Phone User Guide 120 12. Background Music If background music is set on the system , you can listen to it through your phone’s speaker. 1. Press the [Hold] button to listen to background music. 2. Y ou can adjust t he volume usin g the [ ▼ Vo l u m e ▲ ] buttons (this will not affect the default speaker volum[...]

121 NAVIGATION MENUS 1. Navigation Buttons The Navigation buttons look like this: Menu Button When the [Menu] button is pressed in standby mode, main menus are dis- played as icons. If the [End] button or [Speaker] button is p ressed while in menu mode, the phone automatically exits me nu mode. NOTE[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 122 ① ② ③ ④ Send Button The [Send] button is used to: z Send a call after you have dialled a phone number . (Y our phone is set to ‘Enbloc’ mode by default. However , if this is changed you do not need to press [Send].) z V erify the most recent ly called/received number . z Answer forward[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 123 4 [ ] button is used - When moving the cursor to the left in menu mode. Cancel Button - Moves to th e previous st age of menu mode. - Deletes the entered letter or number . - Cancels menu mode. End Button - Disconnects the call. - Exits from menu mode. 2. Entering Menus When the phone is in standb[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 124 Press the [End] button to exit menu mod e. If the station is connected to an ex ternal call in menu mode, the phone becomes busy . If there is a black bar at the bottom right of the LCD panel, you can press the [Menu] button to pe rform other functions. 3. Phone Book Press the [Menu] button and us[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 125 Move to the desired menu and press the [Enter] button. Search by Speed Dial Number Location Y ou can search for a telephone number based on the speed dial numbers registered with the phone. 1. Press the [Menu] button and use the direction buttons to select Æ [1. Search] Æ [1. By Speed Dial No] T[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 126 Search by Name Y ou can search for a telephone number based on the names registered with the phone. 1. Press the [Menu] button and use the direction buttons to select Æ [1. Search] Æ [2. By Name] Then, press the [Enter] button. 2. Y ou are prompted to enter a name. Enter the name or part of a na[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 127 Search by Number Y ou can search for a numb er based on the number itself or p art o f the num- ber registered in the phone. 1. Press the [Menu] button and use the direction buttons to select Æ [1. Search] Æ [3. By Phone Number] Then, press the [Enter] button. 2. Y ou are prompted to enter a tel[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 128 4. Move to the number you want to call and press the [Send] butto n. Search by Group Y ou can search for telephone numbers using personalised groups previ- ously registered in the phone. Refer to Registering New Numbers and Editing Groups later in this section . 1. Press the [Menu] button and use [...]

Navigation Menus DS/ITP-5012L Phon e User Guide 129 Search by Time Y ou can search fo r any telephone nu mber based on the tim e the number was registered in the phone. S peed dial names w ill be displayed commenc- ing wi th the latest en try . 1. Press the [Menu] button and use the direction buttons to select Æ [1. Search] Æ [5. By time] Then, p[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 130 1. Press the [Menu] button and use the direction buttons to select Æ [2. Outgoing Calls] Then, press the [Enter] button. 2. Move to the desired telephone number and press the [Enter] button. 3. Press the [Send] bu tton to dial the selected telepho ne number . z T o delete th e selected number , p[...]

Navigation Menus DS/ITP-5012L Phon e User Guide 131 2. Move to the desired telephone number and press the [Enter] button. 3. Press the [Send] bu tton to dial the selected number . z T o delete th e selected number , press the [Menu] button. When the popup menu appears, sele ct the menu to delete the number (or delete all sa ved calls). Registering [...]

Navigation Menus DS/ITP-5012L Phon e User Guide 132 2. Use the direction button s to move to each item and enter the relevant information. (Refer to E ntering Charac ters in the Th ings Y ou Should Know section of this guide fo r how to ente r characters.) 3. Press the [Enter] bu tton. The ‘Saved’ message appears, confirming the information is [...]

Navigation Menus DS/ITP-5012L Phon e User Guide 133 T o add a group: Press the [M enu] button and se lect the [Add] menu. En ter the group name to register and press the [E nter] button. T o edit a group name: Select the group to Edit and press the [Menu] button . Then, select the [Edit] menu. Enter the group name and press the [Enter] button. T o [...]

Navigation Menus DS/ITP-5012L Phon e User Guide 134 3. When the ‘Are you sure you want to permanently delete your data?’ message appears, select [Y es] and press the [Enter] button. All the telephone numbers saved in the Phone Book will be deleted. z Recent caller/called num bers are not deleted. Checking Your Own Extension Number Y ou can chec[...]

Navigation Menus DS/ITP-5012L Phone User Guide 135 4. E-Diary Press the [Menu] button and use the d irection button to select Then, press the [Enter] button. Move to the desired menu and press the [Enter] button. Wakeup Call Allows you to set a wakeup call to ring for three minutes or until an- swered. The frequency options for a wakeup call are: e[...]

Navigation Menus DS/ITP-5012L Phone User Guide 136 2. Set the T i me, Ring, and Repeat items. z Tim e =time of alarm Ring =1-5 or Silent Repeat =frequency (e.g. eve r y day) Change the [Clear] i tem to [Save] by pressing the Navigation button [ < ] or [ > ]. Then press the [Enter] button to save the setting. z If you select [Clear] and pr ess[...]

Navigation Menus DS/ITP-5012L Phone User Guide 137 Change the [Clear] item to [Save] by pressing the Navigation button [ < ] or [ > ]. Then press the [Enter] button to save the setting. z If you select [Clear] and pr ess the [Enter] button, the set wakeup call will be cleared. Daily Planner The Daily Planner allows you to sch edule events and[...]

Navigation Menus DS/ITP-5012L Phone User Guide 138 3. Use the direction button s to move to the schedule items. Set the Date, T ime, Contents, Alarm, and Ring items and press the [Enter] button. z Tim e =time of alarm Ring =1-5 or Silent Ala rm =at the set time (the exact time ) /1 ho ur before s et time/30 mins before set time Q Checking/Adding/Mo[...]

Navigation Menus DS/ITP-5012L Phone User Guide 139 Memo Pad Allows you to save a simple memo. Q Entering a Memo 1. Press the [Menu] button and use the direction buttons to select Æ [4. Memo Pad] Æ [1.Add New Memo] Then, press the [Enter] button. 2. Enter the memo in the Memo screen and press the [Enter] button. (Refer to E ntering Charac ters in [...]

Navigation Menus DS/ITP-5012L Phone User Guide 140 2. Select the desired me mo and press the [Menu] button, then : z Press [A dd] to add a ne w memo. z Press [Edit] to modify a memo. z Press [Delet e] to delete the memo. z Press [Delet e A l l] to delete all me mos. 3. Press the [Enter] bu tton. Calculator A simple calculator is available to add, s[...]

Navigation Menus DS/ITP-5012L Phone User Guide 141 3. Enter the second number . z If there are more numbers to enter , select another o perator , then a numb er , then ano ther operator , etc, until all nu mbers are entered. 4. Press the [Enter] bu tton to perform the calculation. World Time Allows you to search for the local time in 39 citie s and[...]

Navigation Menus DS/ITP-5012L Phone User Guide 142 Q Changing the Time Zone T o change th e time zone displayed on the phone: z Press the [Menu] button while in the W orld T ime display . The message ‘Do you want to chan ge time zone?’ i s displayed. z Select [Y es] and pres s the [Enter] button. z Select the time zone (e.g.: Sydn ey) and press[...]

Navigation Menus DS/ITP-5012L Phone User Guide 143 Q Searching a List of D-Days 1. Press the [Menu] button and use the direction buttons to select Æ [7. D-Day Plus] Æ [2. D- Day Search]. Then, press the [Enter] button. 2. When the list of register ed D-Days appears, press the direction buttons to select the d esired D-Day item. z Select the des i[...]

Navigation Menus DS/ITP-5012L Phone User Guide 144 3. S pecify each item: unit to conver t (e.g. centimeter), unit value, and unit of con- version (e.g. metre) and pr ess the [Enter] button. The converted value is displayed. 5. Messages Press the [Menu] button and use the direction buttons to select Then, press the [Enter] button. Move to the desir[...]

Navigation Menus DS/ITP-5012L Phone User Guide 145 Received Messages Allows you to check text me ssages or set the st a tus of message reception. 1. Press the [Menu] button and use the direction buttons to select Æ [1. Received]. Then, press the [Enter] button. 2. When new messages are received, the display shows the number of messages. Q Message [...]

Navigation Menus DS/ITP-5012L Phone User Guide 146 2. Select a message fro m the list of messages and press the [Enter] button to view the message. z If the message is too long for the screen, use the dire ction buttons to scroll through. 3. Press the [Menu] button to reply to, resend, or delete the message (or delete all messages). Q Setting a Mes[...]

Navigation Menus DS/ITP-5012L Phone User Guide 147 Q Setting Message Arriva l Notice Interval Y ou can set how the message alarm notifies you of a new message arrival. 1. Press the [Menu] button and use the direction buttons to select Æ [1. Received] Æ [2. T extMsg.Setup] Æ [1. Indi. Interval] Then, press the [Enter] button. 2. Select the notifi[...]

Navigation Menus DS/ITP-5012L Phone User Guide 148 2. Select whether to d isplay the contents of the message when a message arrives. z Select [Save] to display a popup screen with th e contents of the received message. z Select [Clear ] to display a popup screen witho ut displaying the c ontents of th e received message. Then, press the [Enter] but[...]

Navigation Menus DS/ITP-5012L Phone User Guide 149 Q Writing a Message To write and send a text message: 1. Press the [Menu] button and use the direction buttons to select Æ [2. W rite & Sen t] Æ [1. Write Message] Æ [1. Write New Message] Then, press the [Enter] button. 2. Enter the phone number to receive the message (in Recipient ) and th[...]

Navigation Menus DS/ITP-5012L Phone User Guide 150 Q Retrieving and Sending a Message Y ou c an retrieve saved messages in the T e xt Message box and send them (after modification, if require d). 1. Press the [Menu] butto n and use the direction buttons to select Æ [2. W rite & Sen t] Æ [1. Write Message] Æ [2. Invoke Message] Then, press th[...]

Navigation Menus DS/ITP-5012L Phone User Guide 151 1. Press the [Menu] button and use the direction buttons to select Æ [2. W rite & Sen t] Æ [2. Outgoing Messa ge] Then, press the [Enter] button. 2. Select the number o f the sent mess- age. z Press the [Menu] button to select the mess age. z T o view the message, pr ess the [Enter] button. T[...]

Navigation Menus DS/ITP-5012L Phone User Guide 152 Then, press the [Enter] button. 2. Enter the new message and press the [Ent er] button. (Refer to E ntering Charac ters in the Th ings Y ou Should Know par t of this guide for how to enter charac ters.) Q Searching Messages Allows you to search for messages saved as drafts. 1. Press the [Menu] butt[...]

Navigation Menus DS/ITP-5012L Phone User Guide 153 6. Volume Adjustment Press the [Menu] button and use the direction buttons to select Then, press the [Enter] button. Move to the desired menu and press the [Enter] button. Selecting a Ring Type There are eight ring types. T o select the ring type: 1. Press the [Menu] button and use the direction bu[...]

Navigation Menus DS/ITP-5012L Phone User Guide 154 2. Use the [ < ] and [ > ] direction buttons to select the d esired ring type. The phone rings to demons trate each ring as it is selected. Then, press the [Enter] button. Ringer Volume There are eight volume levels. T o set the ringer volume: 1. Press the [Menu] butto n and use the direction[...]

Navigation Menus DS/ITP-5012L Phone User Guide 155 Off-Hook Volume There are eight volume levels for the Of f-Hook ringer . T o set the level: 1. Press the [Menu] button and use the direction buttons to select Æ [3. OffHook Ring] Then, press the [Enter] button. 2. Press the [ ▼ Vo l u m e ▲ ] buttons to set the volume level, and press the [Ent[...]

Navigation Menus DS/ITP-5012L Phone User Guid e 156 Handset Volume There are eight volume levels you can set for the handset. 1. Press the [Menu] button and use the direction buttons to select Æ [4. Handset] Then, press the [Enter] button. 2. Press the [ ▼ Vo l u m e ▲ ] buttons to set the volume level, and press the [Enter] button. Speaker Vo[...]

Navigation Menus DS/ITP-5012L Phone User Guid e 157 2. Press the [ ▼ Vo l u m e ▲ ] buttons to set the volume level, and press the [Enter] button. Background Music (BGM) Volume There are 16 volume levels you can set for BGM volume when BGM is set on your phone. 1. Press the [Menu] button and use the direction buttons to select Æ [6. BGM] Then,[...]

Navigation Menus DS/ITP-5012L Phone User Guid e 158 Page Volume There are 16 levels of page volume you c an set. 1. Press the [Menu] butto n and use the direction buttons to select Æ [7. Page] Then, press the [Enter] button. 2. Press the [ ▼ Vo l u m e ▲ ] buttons to set the volume, and press the [Enter] button. 7. Call Forwarding Y ou can set[...]

Navigation Menus DS/ITP-5012L Phone User Guid e 159 2. Use the direction button s to move to the desired forward option, and press the [Menu] butt on. 3. If the phone number to forward is saved, select [Save] and press the [Enter] button. 4. If the phone number is not saved or you want to modify the saved phone number , select [Ed it] and press the[...]

Navigation Menus DS/ITP-5012L Phone User Guid e 160 Changing Your Password This option allows you to change the 4-digit password which is used to prevent unauthorised use of your phone or to set certain phone features. z Default value of passw ord is 1234. 1. Press the [Menu] button and use the direction buttons to select Æ [1. Password] Then, pre[...]

Navigation Menus DS/ITP-5012L Phone User Guid e 161 z Locked Out : Pr events phone fr om mak i ng outside calls. 1. Press the [Menu] button and use the direction buttons to select Æ [2. Locked] Then, press the [Enter] button. 2. Enter the p assword for the phone. z Default valu e of password is 1234 . z If you cannot remem ber your p assword, see [...]

Navigation Menus DS/ITP-5012L Phone User Guid e 162 2. Use the direction button s to select the answering mode. z Ring: The phone rings when a ca ll arrives. z Auto A nsw e r Mode : The phone automa tically answers an incoming call. z V oice Announce: Y ou hear the caller ’ s voice through the speake r and y ou must lift the handset or press the [...]

Navigation Menus DS/ITP-5012L Phone User Guid e 163 z V oice Announce: Y ou hear the caller ’ s voice through the speake r . Lift the handse t or press the [Send] b utton, to be connected to the caller . Then, press the [Enter] button. Phone Language Y ou can set the language for the LCD screen displ ay (e.g. English). 1. Press the [Menu] button [...]

Navigation Menus DS/ITP-5012L Phone User Guide 164 Setting the Type of Caller ID (CID) Display The CID display on the LCD can be the calle r ’s name or numb er (or you can select ‘no display’). T o select the display you want: 1. Press the [Menu] button and use the direction buttons to select. Æ [6. CID Display] Then, press the [Enter] butto[...]

Navigation Menus DS/ITP-5012L Phone User Guide 165 Up to 15 standard messages (numbered 01–15) may be register ed with the system for you to select. Y our system administrator can tell you what they are. T o enter a personal me ssage, you can select one of the mes- sages numbered 16 to 20 whi ch are blank by default. 1. Press the [Menu] button an[...]

Navigation Menus DS/ITP-5012L Phone User Guide 166 2. Use the direction button s to select Number or Name. Then, press the [Enter] button. Dial Mode Y our phone is set to ‘Enbloc’ dialling mode by d efault. This means you must press the [Send] button after entering a phone number in order to make a call. In the alternat ive ‘Overlap’ mode, [...]

Navigation Menus DS/ITP-5012L Phone User Guide 167 Switching Station Features On and Off The phone has a numb er of features which can be turned on or off as required. Y our system administrator can provide you with m ore informa- tion on these features and how t hey are used. They include: A UTO H OLD AUTO CAMPON A UTO T IMER DISPLAY SPD NAME H EA[...]

Navigation Menus DS/ITP-5012L Phone User Guide 168 9. My Phone The My-Phone icon allows you to select a number of other option s for your phone. Press the [Menu] button and use the direction button s to select Then, press the [Enter] button. Move to th e desired menu and press the [Enter] button.[...]

Navigation Menus DS/ITP-5012L Phone User Guide 169 Selecting the Background Screen This option allows you to set the st art-up background screen o n the LCD. The selections are cale ndar / spring / summer / autumn / winter images. 1 . Press th e [Menu] button and use the direction buttons to select Æ [1. Select BG] Then, press the [Enter] button. [...]

Navigation Menus DS/ITP-5012L Phone User Guide 170 2. When the name inpu t screen appears, enter a name of up to five characters and press the [Enter] button. z Re fer to Entering C haracters in Things Y ou Should Know for ho w to e n ter characters. Network Information Y ou can view the network information for your ph one. Press the [Menu] button [...]

Navigation Menus DS/ITP-5012L Phone User Guide 171 Press the [Menu] button and use the direction buttons to select Æ [4. St a tus Info] Then, press the [Enter] button. The status information is displayed. Enbloc Timeout Allows you to select a valid time for the interval between en tering a phone number and pressin g the [Send] bu tton whe n the di[...]

Navigation Menus DS/ITP-5012L Phone User Guide 172 2. Use the direction button s to select the timeout value and press the [Enter] button. Privacy Option Y ou can set a password to preve nt unauthorised access to your phone’ s functions. 1. Press the [Menu] button and use the direction buttons to select Æ [6. Privacy Opti on] Then, press the [En[...]

Navigation Menus DS/ITP-5012L Phone User Guide 173 Then, press the [Enter] button. 2. Enter the phone’ s password and press [Enter] to reset. Caution: T ake care when using this feature not to accidentally delete data you r equire. Version Information T o view your phone’s sof tware version: 1. Press the [Menu] button and use the direction butt[...]

Samsu ng Telecom s (U. K.) Limited Brookside Business Park , Greengate, Middleton, Mancheste r M24 1GS[...]