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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SH09AWH, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SH09AWH one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SH09AWH. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SH09AWH should contain:
- informations concerning technical data of Samsung SH09AWH
- name of the manufacturer and a year of construction of the Samsung SH09AWH item
- rules of operation, control and maintenance of the Samsung SH09AWH item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SH09AWH alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SH09AWH, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SH09AWH.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SH09AWH item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
INDOOR UNIT SH09A WH SH09ZWH AQ09WHWE KFR-25G / SWA SH12A WH SH12ZWH AQ12WHWE KFR-35G / SWA OUTDOOR UNIT SH09A WHX SH09ZWHX UQ09WHWE KFR-25W / SWA SH12A WHX SH12ZWHX UQ12WHWE KFR-35W / SWA SERVICE Manual CONTENTS AIR CONDITIONER 1. Product Specifications 2. Disassembly and Reassembly 3. Refrigerating Cycle Diagram 4. Set Up the Model Option 5. T ro[...]
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Page 2
1 Samsung Electronics 1. Product Specifications 1-1 T able Perfor- mance Power Size Model Item T ype Cooling kW Heating kW Dehumidifying | /h Air V olume Cooling m 3 /min Heating Noise Cooling dB Heating Energy Efficiency Ratio Cooling W/W Heating Power V -Hz Power Consumption Cooling W Heating Operating Current Cooling A Heating Power Factor Cooli[...]
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Page 3
Samsung Electronics 2 T able(cont.) Perfor- mance Power Size Model Item T ype Cooling kW Heating kW Dehumidifying | /h Air V olume Cooling m 3 /min Heating Noise Cooling dB Heating Energy Efficiency Ratio Cooling W/W Heating Power V -Hz Power Consumption Cooling W Heating Operating Current Cooling A Heating Power Factor Cooling % Heating Starting C[...]
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Page 4
3 Samsung Electronics Perfor- mance Power Size Model Item T ype Cooling kW Heating kW Dehumidifying | /h Air V olume Cooling m 3 /min Heating Noise Cooling dB Heating Energy Efficiency Ratio Cooling W/W Heating Power V -Hz Power Consumption Cooling W Heating Operating Current Cooling A Heating Power Factor Cooling % Heating Starting Current A Lengt[...]
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Page 5
Samsung Electronics 4 T able(cont.) Perfor- mance Power Size Model Item T ype Cooling kW Heating kW Dehumidifying | /h Air V olume Cooling m 3 /min Heating Noise Cooling dB Heating Energy Efficiency Ratio Cooling W/W Heating Power V -Hz Power Consumption Cooling W Heating Operating Current Cooling A Heating Power Factor Cooling % Heating Starting C[...]
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Page 6
5 Samsung Electronics 2. Disassembly and Reassembly 2-1 Indoor Unit Stop operation of the air conditioner and remove the power cord before repairing the unit. No Parts Procedure Remark 1 Front Grille 1) Stop the air conditioner operation and block the main power . 2) Open the Front Grille by pulling right and left sides of the hook. 3) Loosen 1 of [...]
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Page 7
Samsung Electronics 6 Disassembly and Reassembly No Parts Procedure Remark 2 3 Control-In (Main PCB) T ray Drain 6) Unlock 2 hooks to fix Panel Front and Tray Drain. 7) Unlock 3 hooks to fix Panel Front and Back-Body . 1) T ake all the connector of PCB upper side out. (Inclusion Power Cord) 2) Detach the outdoor unit connection wire from the Termin[...]
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Page 8
7 Samsung Electronics Disassembly and Reassembly No Parts Procedure Remark 4 5 Heat Exchanger Fan Motor & Cross Fan 1) Loosen 2 fixing earth screws of right side. 2) Detach the Connection Pipe. 3) Detach the Holder Pipe at the rear side. 4) Loosen the 3 fixing screws of right and left side. 5) Lifting the Heat Exchanger up a little to push the [...]
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Page 9
Samsung Electronics 8 2-2 Outdoor Unit No Parts Procedure Remark 1 Common Work 1) Loosen each 3 fixing screws on both right and left Cabinet-Side edge and a fixing screw on the Cabinet-Front lower to detach the Cabinet-Front. 2) Loosen 2 fixing screws of the Ass'y-Control. 3) Loosen 6 fixing screws of the Cabinet-Side RH. 4) Loosen 2 fixing sc[...]
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Page 10
9 Samsung Electronics Disassembly and Reassembly No Parts Procedure Remark 2 3 4 Fan & Motor Heat Exchanger Compressor 1) Detach the Nut Flange.(T urn counterclock- wise because the screw is right-handed) 2) Detach the Fan. 3) Loosen 4 fixing screws to detach the Motor . 1) Loosen 2 fixing screws on both sides. 2) Disassemble the pipe in both i[...]
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Page 11
Samsung Electronics 10 Cooling Heating Gas Leak Check Polnt Indoor Unit Outdoor Unit T 1 T 2 Heat Exchanger (Evaporator) Heat Exchanger (Evaporator) Propeller fan Cross fan 2-Way valve Capillary tube Capillary tube Check valve ✳ Note 3-Way valve 4-Way valve Gas side Liquid side Compressor 3. Refrigerating Cycle Diagram 3-1 Refrigerating Cycle Dia[...]
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Page 12
11 Samsung Electronics - Indoor T emp. V ariation : 15.0 ˚ C ~ 25.0 ˚ C - Outdoor T emp. V ariation : 1.0 ˚ C ~ 20.0 ˚ C DB15.0 DB20.0 DB25.0 Heating Capacity(kW) Heating Capacity Distribution 4.00 3.00 2.00 1.00 1.0/0.0 7.0/6.0 20.0/15.0 Indoor T emp.( C) Outdoor T emp.(DB/WB C) ■ 9,000BTU DB15.0 DB20.0 DB25.0 Heating Capacity Heating Capaci[...]
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Page 13
Refrigerating Cycle Diagram Samsung Electronics 12 - Indoor T emp. V ariation : 15.0 ˚ C ~ 25.0 ˚ C - Outdoor T emp. V ariation : 1.0 ˚ C ~ 20.0 ˚ C 1.0/0.0 7.0/6.0 20.0/15.0 DB25.0 DB20.0 DB15.0 Power consumption(W) Power consumption Distribution(Heating mode) 1,100 1,000 900 800 700 Indoor T emp.( C) Outdoor T emp.(DB/WB C) ■ 9,000BTU Power[...]
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Page 14
Refrigerating Cycle Diagram 13 Samsung Electronics Power consumption(W) Length of Connecting Pipe(m) Power consumption(Heating) 1,100 1,000 900 800 700 7.5 15.0 Heating Capacity(kW) Length of Connecting Pipe(m) Heating Capacity 4.00 3.00 2.00 1.00 7.5 15.0 Heating Capacity(kW) Length of Connecting Pipe(m) Heating Capacity 4.20 4.10 4.00 3.90 3.80 7[...]
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Page 15
Samsung Electronics 14 Feature Display 4. Set Up the Model Option 4-1 Setting Option Setup Method ex) Option No. : Step 1 : Enter the Option Setup mode. 1 st T ake out the batteries of remote control. 2 nd Press the temperature button simultaneously and insert the battery again. 3 rd Make sure the remocon display shown as . Step 2 : Enter the Optio[...]
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Page 16
Set Up the Model Option 15 Samsung Electronics Feature Display 7 Setting Option SEG5. Push the button to set the display panel to . Every time you push the button, the display panel reads . . . repeatedly . 6 Change it into the set display of Option SEG5 and SEG6 with the button. 8 Setting Option SEG6. Push the button to set the display panel to . [...]
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Page 17
Set Up the Model Option Samsung Electronics 16 Step 3 : Upon completion of the selection, check you made right selections. Whenever you press the button, the set Option will be displayed. Step 4 : Pressing the ON/OFF button ( ) When pressing the operation ON/OFF key with the direction of remote controller for unit, the sound "Ding" is hea[...]
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Page 18
17 Samsung Electronics 4-2 T able of the option Code Model Option Code SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 SEG7 SEG8 SEG9 SEG10 SH12A WH SH12ZWH AQ12WHWE KFR-35G / SWA 2502570340 SH09A WH 25025700c 8 SH09ZWH AQ09WHWE KFR-25G / SWA 25025700F b DB98_15924A(3)_1 4/6/04 3:00 PM Page 17[...]
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Page 19
Samsung Electronics 18 Check the basic items first to judge if the problem was caused by breakdown or misuse. If none of the basic items are related to the problem, please scrutinize the machine according to the 'Breakdown Diagnosis by Symptoms' method. 1. The input voltage should be rating voltage ± 10% range. The airconditioner may not[...]
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Page 20
19 Samsung Electronics 5-2 T rouble check in the initial status 5-2-1 Diagnosis and marking of the part in trouble. Please check the air conditioner operation status and write the check result in the chart in the room. 5-2-2 Operation with abnormal motion Indoor unit room temperature sensor error (open or short) Indoor unit heat exchanger temperatu[...]
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Page 21
Samsung Electronics 20 5-3 Breakdown diagnosis by symptoms 5-3-1 No Power (completely dead)-Initial diagnosis 1. Checklist : 1) Is input voltage normal? 2) Is AC power linked correctly? 3) Is input voltage of DC regulator IC KA7805 (IC02) normal? (1 1VDC-12.5VDC) 4) Is output voltage of DC regulator IC KA7805 (IC02) normal? (4.5VDC-5.5VDC) 2. T rou[...]
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Page 22
T roubleshooting 21 Samsung Electronics T est rod location + - SS71- SS71- 12V Normal V oltage 5-3-2 When the Indoor Unit Fan Does Not Operate. (Initial Diagnosis) 1. Checklist : 1) Is the indoor unit fan motor properly connected with the connector (CN72)? 2) Is the AC voltage correct? 3) Is HALL IC in indoor fan motor properly connected with the c[...]
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Page 23
T roubleshooting Samsung Electronics 22 T est rod location + Condition - IC04 Pin No.38 R Y71 ON GND DC 4.8V Normal V oltage 5-3-3 When the Outdoor Unit Does Not Operate. (Initial Diagnosis) 1. Checklist : 1) Is input voltage normal? 2) Is the set temperature of the remote control higher than room temperature in COOL mode? 3) Is the set temperature[...]
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Page 24
T roubleshooting 23 Samsung Electronics 5-3-4 When the UP/DOWN Louver Motor Does Not Operate. (Initial Diagnosis) 1. Checklist : 1) Is input voltage normal? 2) Is the UP/DOWN louver motor properly connected with the connector (CN61)? 2. T roubleshooting procedure Ye s No Ye s Ye s Remove power cord and plug in again in approx. 5 seconds. UP/DOWN lo[...]
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Page 25
T roubleshooting Samsung Electronics 24 5-3-5 In the HEA T mode, When there is no warm air current. Check this fist; 1. Checklist : 1) Is the set temperature of Remote Control lower than room temperature in Heat mode? 2) Is the Indoor PCB properly connected with the CN71 connector? 2. T roubleshooting procedure No Ye s Ye s Ye s After training on, [...]
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Page 26
T roubleshooting 25 Samsung Electronics 5-3-6 Room temperature sensor failure No ASS'Y Sensor Replace SENSOR Resistance V alue : 20 ˚ C-12.09k Ω SENSOR Resistance V alue : 30 ˚ C-8.31k Ω SENSOR Resistance V alue : 35 ˚ C-6.94k Ω SENSOR Resistance V alue : 40 ˚ C-5.83k Ω Ye s No No Detach the assembly sensor from the ASS'Y PCB [...]
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Page 27
T roubleshooting Samsung Electronics 26 5-3-7 Room Pipe sensor failure 1. Check the assembly condition of the sensor connector(CN43) on the indoor unit Main PCB and if not assembled, reassemble the connector accurately . 2. Detach the room pipe sensor connector(CN43) and check the resistance between connector 3 and 4. If the above data is not met, [...]
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Page 28
27 Samsung Electronics 5-4 PCB Inspection Method 5-4-1 Pre-inspection Notices 1. Check if you pulled out the AC power plug when you eliminate the PCB or front panel. 2. Don't hold the PCB side not impose excessive force on it to eliminate the PCB. 3. Don't pull the lead wire but hold the whole housing to connect or disconnect a connector [...]
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Page 29
T roubleshooting Samsung Electronics 28 T emperature [˚C] Sensor Resistance [Kohm] T emperature [˚C] Sensor Resistance [Kohm] T emperature [˚C] Sensor Resistance [Kohm] T emperature [˚C] Sensor Resistance [Kohm] 70 69 68 67 66 65 64 63 62 61 60 59 58 57 56 55 54 53 52 51 50 2.229 2.296 2.365 2.437 2.512 2.589 2.669 2.752 2.838 2.928 3.021 3.1 1[...]
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Page 30
29 Samsung Electronics 5-5 Main Part Inspection Method Room T emperature Sensor Room Fan Motor Outdoor Fan Motor Stepping Motor Measure resistance with a tester Normal At the normal temperature 37k Ω ~ 8.3k Ω (-7 ˚ C~+30 ˚ C) *Refer to T able 5-4-4. Abnormal ∞ , 0 Ω . . . Open or Short Measure the resistance between terminals of the conne[...]
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Page 31
Samsung Electronics 30 1 6 1-2 1-1 2-3 2-2 3-7 3-8-1 1-3 1-4 1-6 4 9 7 2-1 2 5-1 5-4 5-2 5 3 8 1-7 1-8 5-3 3-4 3-6 3-8 1-5 3-1 3-2 3-5 3-3 Y ou can search for the updated part code number through the ITSELF . URL : http://itself.sec.samsung.co.kr 6. Exploded V iews and Parts List 6-1 Indoor Unit DB98_15924A(3)_1 4/6/04 3:00 PM Page 30[...]
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Page 32
31 Samsung Electronics Exploded Views and Parts List ■ Parts List Q'TY No. Code No. Description Specification Remark 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 Refer to page 40 1 DB94-00454B ASS'Y -BACK BODY ASS'Y 1-1 DB61-01632A BACK-B[...]
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Page 33
Samsung Electronics 32 Exploded Views and Parts List ■ Parts List(cont.) Q'TY No. Code No. Description Specification Remark 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 Refer to page 40 1 DB94-00454B ASS'Y -BACK BODY ASS'Y 1-1 DB61-01632A[...]
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Page 34
Exploded Views and Parts List 33 Samsung Electronics ■ Parts List(cont.) Q'TY No. Code No. Description Specification Remark 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 Refer to page 40 1 DB94-00454B ASS'Y -BACK BODY ASS'Y 1-1 DB61-01632A[...]
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Page 35
Exploded Views and Parts List Samsung Electronics 34 ■ Parts List(cont.) Q'TY No. Code No. Description Specification Remark 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 Refer to page 40 1 DB94-00454B ASS'Y -BACK BODY ASS'Y 1-1 DB61-01632A[...]
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Page 36
Exploded Views and Parts List 35 Samsung Electronics ■ Parts List(cont.) Q'TY No. Code No. Description Specification Remark 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 - 1 1 1 - 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 Refer to page 40 1 DB94-00454B ASS'Y -BACK BODY ASS'Y 1-1 DB61-01632A[...]
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Page 37
Samsung Electronics 36 6-2 Outdoor Unit 17 3-1 3-2 16 22 10 5 15 8 20 11 12 17-1 17-2 17-7 17-9 17-8 17-5 17-6 13 6 3 1 7 19 18 21 4 19-4 19-3 17-10 19-2 19-1 9 2 14 17-4 17-3 DB98_15924A(3)_1 4/6/04 3:00 PM Page 36[...]
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Page 38
37 Samsung Electronics Exploded Views and Parts List ■ Parts List Q'TY No. Code No. Description Specification 1 1 1 1 1 1 1 - 1 1 - 1 1 - 1 1 1 1 - 3 3 - 1 - 1 1 - 1 1 1 1 1 1 - 1 1 - 1 - 1 - 1 - 1 - 1 1 1 - 1 - 1 - 1 1 1 1 1 1 1 1 1 - 1 1 - 1 1 - 1 1 1 3 - 3 1 - 1 - 1 1 - 1 1 1 1 1 1 - 1 1 - 1 - 1 - 1 - 1 - 1 1 1 - 1 - 1 - 1 DB90-01341A ASS[...]
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Page 39
Samsung Electronics 38 Exploded Views and Parts List ■ Parts List(cont.) Q'TY No. Code No. Description Specification 1 1 1 1 1 1 1 - 1 1 - 1 1 - 1 1 1 1 - 3 3 - 1 - 1 1 - 1 1 1 1 1 1 1 1 - 1 - 1 - 1 - 1 1 1 1 - 1 - 1 - 1 1 1 1 1 1 1 1 1 - 1 1 - 1 1 - 1 1 1 3 - 3 1 - 1 - 1 1 - 1 1 1 1 1 1 1 1 - 1 - 1 - 1 - 1 1 1 1 - 1 - 1 - 1 DB90-01341A ASS&[...]
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Page 40
Exploded Views and Parts List 39 Samsung Electronics ■ Parts List(cont.) Q'TY No. Code No. Description Specification 1 1 1 1 1 1 1 - 1 1 - 1 1 - 1 1 1 1 - 3 3 - 1 - 1 1 - 1 1 1 1 1 1 1 1 - 1 - 1 - 1 - 1 1 1 1 - 1 - 1 - 1 1 1 1 1 1 1 1 1 - 1 1 - 1 1 - 1 1 1 3 - 3 1 - 1 - 1 1 - 1 1 1 1 1 1 1 1 - 1 - 1 - 1 - 1 1 1 1 - 1 - 1 - 1 DB90-01341A ASS&[...]
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Page 41
Samsung Electronics 40 6-3 Ass'y-Control In(Code No : DB93-02481 ✳ ) ■ Parts List No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Description Code No. CASE-CONTROL ASS'Y PCB MAIN ASS'Y TERMINAL BLOCK ASS'Y S/W & MODULE & DISPLA Y PCB PLA TE-CONTROL HOLDER-WIRE CLAMP SCREW-MACHINE SCREW-MACHINE SCREW-MACHINE CONNECTOR WIRE S/W &[...]
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Page 42
41 Samsung Electronics 7. Block Diagram HEA T EXCHANGER SENSOR OPERA TION TIMER TURBO INDOOR F AN MOTOR BUZZER COMPRESSOR OUTDOOR F AN MOTOR 4 - W AY VA LV E STEPPING MOT OR : BLADE UP/DOWN DISPLA Y P ART IC-MCU ROOM TEMPERA TURE SENSOR CONTROLLER REMOTE CONTROL INFRARED SIGNAL RESET CIRCUIT OSCILLA TION CIRCUIT POWER ON/OFF TURBO OPERA TION 1HR TI[...]
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Page 43
Samsung Electronics 42 8. Wiring Diagram 8-1 Indoor Unit This Document can not be used without Samsung's authorization. Code No : DB98-15138A DB98_15924A(3)_1 4/6/04 3:00 PM Page 42[...]
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Page 44
43 Samsung Electronics This Document can not be used without Samsung's authorization. 8-2 Outdoor Unit C1 MOTOR CAP ACITOR FM1 F AN MOTOR C2 COMP CAP ACITOR O.L.P OVER LOAD PROTECTOR Code No : DB98-15607A DB98_15924A(3)_1 4/6/04 3:00 PM Page 43[...]
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Page 45
Samsung Electronics 44 9. Schematic Diagram 9-1 Indoor Unit This Document can not be used without Samsung's authorization. DB98_15924A(3)_1 4/6/04 3:00 PM Page 44[...]
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Page 46
ELECTRONICS This Service Manual is a property of Samsung Electronics Co., Ltd. Any unauthorized use of Manual can be punished under applicable International and/or domestic law . © Samsung Electronics Co., Ltd. Apr . 2004. Printed in Korea. Code No. DB98-15924A(3-1) DB98_15924A(3)_co 4/6/04 3:16 PM Page 2[...]