Samsung SLM2825DWXAA manual

BASIC User’s Guide BASIC User’s Guide This guide provides information concerni ng the installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informatio n about the in stallation, advanced con figuration, operation and troubleshooting on va rious OS environments. Some features may not be available depending o[...]

2 BASIC 1 . Introduction Key benefits 4 Features by models 6 Useful to know 8 About this user’s guide 9 Safety information 10 Machine overview 15 Control panel overview 17 Turning on the machine 19 Installing the driver locally 20 Reinstalling the driver 22 2 . Basic setup Printing a demo page 24 Media and tray 25 Basic printing 36 3 . Maintenanc[...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 4 • Features by models 6 • Useful to know 8 • About this user’s guide 9 • Safety information 10 • Machine overview 15 • Control panel overview 17 • Turning on the machine 19 • Installing the driver locally 20 • [...]

Key benefits Environmentally friendly • To save toner and paper, this machine supports the Eco feature. • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced prin t features" on page 158). • To save paper, you can print on bo th sides of the paper (double-sided printing) (see "Using advan[...]

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 73). • Print watermark: You can customize yo ur documents with words, such as “ CONFIDENTIAL ” (see "Using advanced print features" on page 158). • Print posters: The text and pictur[...]

Features by models Some features and optional goods may not be available depending on model or country. Operating System ( ● : Included, Blank: Not available) Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printer driver and software in the Select Software t[...]

Features by models ( ● : Included, Blank: Not available) Variety feature ( ● : Included, Blank: Not available) SyncThru™ Web Service ● (M262xND only) ● SyncThru Admin Web Service ● (M262xND only) ● Easy Eco Driver ● ● Easy Capture Manager ● ● a. Depending on the operatin g system you us e, the install ed printer driver may dif[...]

Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 37). • Remove the dr iver and ins tall it again (se e "Installing the driver locally" on page 20). • Select your machine as your de fault machine in your Windows. Where can I pur[...]

9 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in thi[...]

10 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 11 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 12 1. Introduction 6 Installation / Moving Warning Caution Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments or performance of procedures other than those spe cified herein may result in hazardous radiati[...]

Safety information 13 1. Introduction 7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causin g injury or machine damage. Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electri[...]

Safety information 14 1. Introduction 8 Supply usage Caution Keep the power cable and the cont act surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or gu ards that are fastened with screws. • Fuser units shou ld only be repaired by a certif ied servic e technician. [...]

15 1. Introduction Machine overview 9 Accessories Power cord Software CD a a. The software CD contains the pri nter drivers, user’s guide , and software applicatio ns. Misc. accessories b b. Miscellaneous ac cessories include d with your machine may vary by country of purchase and specif ic model.[...]

Machine overview 16 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 11 Rear view • This illustration may differ from yo ur machine depending on its model. • Some features and optional goods may not be[...]

17 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 1 Toner Shows the status of the to ner (see "Toner LED/ WPS LED/ Power LED/ E co LED" on page 6 9). 2 Eco Enters Eco mode to reduce toner consumption and paper usage (see "Eco o[...]

Control panel overview 18 1. Introduction 4 Cancel Stops an operation at any time and there are more functions. • Cancels the current job. • Prints demo page: Press and hold this button for about 2 seconds u ntil the status LED blinks slowly, and release. • Supplies Info & Usage Counter: Press and hold this button for about 6 seconds and [...]

19 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. Press the power key or turn the switch on if the machine has a power switch. 2 Press ( Power ) on the control panel. 1 2[...]

20 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see "Installing driver over th e network" on page 107). •[...]

Installing the driver locally 21 1. Introduction From the Windows 8 Start Screen • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download th e V4 driver from S[...]

22 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software . • For [...]

2. Basic setup After installation is complete, you may wa nt to set the ma chine’s default settings. Refer to the next section if you would like to set or change values. • Printing a demo page 24 • Media and tray 25 • Basic printing 36[...]

24 2. Basic setup Printing a demo page Print a demo page to ma ke sure that the machin e is operating correctly. To print a demo page: In ready mode, press and hold ( Cancel ) button for about 2 seconds until the status LED blinks, and release. For a model with a Info sheet ( ) button, press the button to print a demo page.[...]

25 2. Basic setup Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Samsung ’s warranty or service agreements. • Make sure not to use the inkjet phot o paper with t[...]

Media and tray 26 2. Basic setup Paper quantity indicator shows th e amount of paper in the tray. 1 Full 2 Empty Paper type available for duplex printing Duplex printing might not be available for some models (see "Features by models" on page 6). Depending on the power voltage your ma chine uses, available paper types for duplex printing [...]

Media and tray 27 2. Basic setup 2 Loading pape r in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 1 2 2 1 2[...]

Media and tray 28 2. Basic setup 3 Loading in manual feeder The manual feeder can hold special sizes and types of prin t material, such as postcards, note cards, and envelopes. Tips on using the manual feeder • Load only one type, size and weight of pr int media at time in the ma nual feeder. •I f y o u s e l e c t Manual Feeder for the paper s[...]

Media and tray 29 2. Basic setup[...]

Media and tray 30 2. Basic setup 4 Printing on special media The table below shows the specia l media usable in each tray. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings . Then, set the paper type from the Printing preferences window > Paper ta b > Pa[...]

Media and tray 31 2. Basic setup Envelope Printing successfully on envelopes depend s upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. If envelopes are printed out with wrinkles, crease, or black bold lines, open the rear cover and try printing again. Keep the rear cove r opened during printing. If[...]

Media and tray 32 2. Basic setup Transparency To avoid damaging the ma chine, use only transparen cies designed for use in laser printers. • Must withstand the mach ine’s fusing temperature. • Place them on a flat surface after removing them from th e machine. • Do not leave unused transpare ncies in the paper tray for long. Dust and dirt m[...]

Media and tray 33 2. Basic setup - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wr inkles, bubbles, or other indications of separation[...]

Media and tray 34 2. Basic setup Preprinted paper When loading preprinted pa per, the printed side sho uld be facing up with an uncurled edge at the front. If you expe rience problems with paper f eeding, turn the paper around. Note that pr int quality is not guaranteed. • Must be printed with heat-resistant ink that will not melt, vaporize, or r[...]

Media and tray 35 2. Basic setup 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not allow children near it. Open the output support before printing . The printed pages stack on the output support, and the output support will help the printed pages to align[...]

36 2. Basic setup Basic printing 7 Printing • If you are a Mac, Linux, or Unix OS us er, refer to th e "Sof tware installation" on page 95. • For Windows 8 user, see "B asic printing" on page 187 . The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print fro[...]

Basic printing 37 2. Basic setup 8 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the cu rrent job by pressing ( Cancel ) on the control panel.[...]

Basic printing 38 2. Basic setup 9 Opening printing preferences • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. However, the composition of the Printing Preferences window is similar. • When you select an option in Printing Preferences , you may see a warning mark or . An mark me[...]

Basic printing 39 2. Basic setup Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: 1 Change the settings as needed on each tab. 2 Enter a name for the item in the Favorites input [...]

Basic printing 40 2. Basic setup • Double-sided printing (long edge) feature is only available for duplex models (see "Variety feature" on page 7 ). • Depending on the printer driver you use, skip blank pages may not work properly. If skip blank pages featur e does not work properly, set the feature from the Easy Eco Driver (see "[...]

3. Maintenance This chapter provides inform ation about purc hasing consumabl es, option and maintenance parts available for your machine. • Ordering consumables and option 42 • Available consumables 43 • Available maintenance parts 44 • Storing the toner cartridge 45 • Redistributing toner 47 • Replacing the toner cartridge 49 • Repl[...]

42 3. Maintenance Ordering consumables and option Available option may differ from country to country. Contact your sales representatives to obtain the list of available consuma bles, and maintenance parts. To order Samsung-authorized consumables, optio n, and maintenance parts, contact your lo cal Samsung dealer or the retailer where you purchased[...]

43 3. Maintenance Available consumables When consumables reach the end of their life spans, you ca n order the following types of consumables for your machine: Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other consumables, these must be p[...]

44 3. Maintenance Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has[...]

45 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests user s follow these recommendations to ensure optmal performance, highest quali ty, and longest life from your new Samsung toner cartridge. Store this cartridge in the same enviro nment in which t[...]

Storing the toner cartridge 46 3. Maintenance 3 Estimated cartridge life Estimated c artridge life th e life of th e toner cartridge (or imaging unit) yield depends on the amount of to ner that print jobs requir e. The actual print yield may vary depending on the print densi ty of the pages you print on, operating environment, percentage of image a[...]

47 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Toner LED bl inks orange. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white s[...]

Redistributing toner 48 3. Maintenance 5 M2625/ M2626/ M2825/ M2826 series 1 2[...]

49 3. Maintenance Replacing the toner cartridge • Before opening the front cover, close the output support first. • Do not use sharp objects such as a knife or sciss ors to open th e toner cartridge package. They might scratch the drum of the c artridge. • If toner gets on your clothing, wipe it o ff with a dry cloth and wash clothing in co l[...]

Replacing the toner cartridge 50 3. Maintenance 6 M2620/ M2820 series[...]

Replacing the toner cartridge 51 3. Maintenance 7 M2625/ M2626/ M2825/ M2826 series[...]

52 3. Maintenance Replacing the imaging unit 8 M2625/ M2626/ M2825/ M2826 series 1 2 1 2[...]

53 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amount s of alcohol, solven[...]

Cleaning the machine 54 3. Maintenance 10 Cleaning the inside During the printing process, pa per, toner, and dust particles can accumulate inside the machine. This buildup can cause print q uality problems, such as toner specks or smearing. Cleaning the inside of th e machine clears and reduces these problems. • Use a dry lint-free cloth to clea[...]

Cleaning the machine 55 3. Maintenance Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other in side parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. 1 2 2 1 1 2 2 1[...]

Cleaning the machine 56 3. Maintenance 11 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 1 2 1 2[...]

57 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securel[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 59 • Clearing paper jams 60 • Understanding the LED 68 This chapter gives helpful in formation for what to do if you encounter an error. If your machine has a display screen, check the me ssage on the display scr[...]

59 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most pa per jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 25). • Do not overload the tray. Ensure that the paper level is b e[...]

60 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1[...]

Clearing paper jams 61 4. Troubleshooting 2 In the manual feeder[...]

Clearing paper jams 62 4. Troubleshooting 3 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the front cover, close the output support first.[...]

Clearing paper jams 63 4. Troubleshooting M2620/ M2820 series 1 2 2[...]

Clearing paper jams 64 4. Troubleshooting M2625/ M2626/ M282 5/ M2826 series 1 2 1 2 1 2[...]

Clearing paper jams 65 4. Troubleshooting 4 In the exit area[...]

Clearing paper jams 66 4. Troubleshooting 5 In the duplex area[...]

Clearing paper jams 67 4. Troubleshooting If you do no t see the paper in this are a, stop and go to next step: 1 2[...]

68 4. Troubleshooting Understanding the LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 17). • To resolve the error, look at the e rror me ssage and its instructions from the troubl eshooting part (see "Troub[...]

Understanding the LED 69 4. Troubleshooting 7 Toner LED/ WPS LED/ Power LED/ Eco LED Status Description (Toner LED) Orange Blinking Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (se[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. •S p e c i f i c a t i o n s 7 1 • Regulatory information 80 •C o p y r i g h t 9 1[...]

71 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 368 x 334.5 x 202 mm (14.49 x 13.17 x 7.95 inches) Weight Machine with consumables • M2620 series: 7.0 kg [...]

Specifications 72 5. Appendix Power consumptio n Average operating mode Less than 400 W Ready mode Less than 45 W Power save mode c • M262x/ M262xD/ M262xND : Less than 0.9 W • M282xND: Less than 1.0 W • M282xDW: Less than 1.3 W (Wi-Fi Direct on: Less than 1.8 W f ) Power off mode d Less than 0.2 W (0.1 W e ) Wireless f Module SPW-B4319S a. S[...]

Specifications 73 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Manual feeder b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m 2 (16 to 43 lbs bond) • 250 sheets of 80 g/m 2 (21 lbs bond) 60 to 220 g/m 2 (16 to 59 lbs bond) • 1 sheet of 80 g/m 2 (21 lbs bond) Legal 216 x 356 mm[...]

Specifications 74 5. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m 2 (16 to 59 lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Thick paper Refer[...]

Specifications 75 5. Appendix Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Postcard 4x6 Refer to the Plain paper section 121 to 163 g /m 2 (32 to 43 lbs bond) 121 to 163 g/m 2 (32 to 43 lbs bond) Bond paper Refer to the Plain paper section Refer to the Plain paper section 106 to 120 g /m 2 (28 to 32 lbs bond) 106 to 120 g/[...]

Specifications 76 5. Appendix 3 System requirements Microsoft ® Windows ® Operating system Requirement (recommended) CPU RAM free HDD space Windows ® XP Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server ® 2003 Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server[...]

Specifications 77 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.5 •I n [...]

Specifications 78 5. Appendix Linux Unix Items Requirements Operating system RedHat ® Enterprise Linux WS 4, 5, 6 (32/ 64 bit) Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 (32/ 64 bit) OpenSuSE ® 10.2, 10.3, 11.0, 11.1, 11.2 , 11.3, 11.4 (32/ 64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.[...]

Specifications 79 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items Specifications Network interface • Ether[...]

80 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I las[...]

Regulatory information 81 5. Appendix 7 Power saver 8 Recycling 9 China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mar[...]

Regulatory information 82 5. Appendix 10 Correct disposal of this pro duct (Waste electrical & electronic equipment) ( Applicable in countries with separate collection systems ) The United States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www. samsung.com/[...]

Regulatory information 83 5. Appendix 12 Radio frequency emissions FCC information to the user This device complies with Part 15 of the F CC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interfere nce received, including interference that may caus[...]

Regulatory information 84 5. Appendix 13 United states of america Federal communications commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in th e 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicabl[...]

Regulatory information 85 5. Appendix 15 Germany only 16 Turkey only 17 Thai only 18 Replacing the fitted plug (for UK only) Important The mains lead for this mach ine is fitted with a stand ard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp f use. You then need to replace the fu[...]

Regulatory information 86 5. Appendix Important warning: If the wires in the mains lea d do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green. You must connect the blue wire to the pin[...]

Regulatory information 87 5. Appendix EC Certification Certification to 1999/ 5/EC Radio Equipment & Te lecommunications Terminal Equipment Directive (FAX) This Samsung product has been self-cer tified by Samsung for pan-European single terminal connection to the anal ogue public switched telephone network (PSTN) in accordance with Directive 19[...]

Regulatory information 88 5. Appendix 20 Regulatory compliance statements Wireless guidance Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in th e 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The fo llowing section is a general overview of considerations while op erating [...]

Regulatory information 89 5. Appendix 21 Israel only Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your syst em, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireles[...]

Regulatory information 90 5. Appendix 22 China only[...]

91 5. Appendix Copyright © 2013 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guide[...]

ADVANCED User’s Guide ADVANCED User’s Guide This guide provides information about the installation, advanced configuration, operation and troubles hooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide prov ides informatio n concerni ng the installation, basic operation and tro[...]

93 ADVANCED 1 . Software installation Installation for Mac 96 Reinstallation for Mac 97 Installation for Linux 98 Reinstallation for Linux 99 2 . Using a network-connected machine Useful network programs 101 Wired network setup 102 Installing driver over the network 107 Wireless network setup 116 Samsung MobilePrint 148 Google Cloud Print™ 149 Ai[...]

94 ADVANCED Printing problems 197 Printing quality problems 201 Operating system problems 209[...]

1. Software installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment w here the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low[...]

96 1. Software installation Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, Double-click th e CD-ROM that appears on Finder. 4 Double-click the MAC_Installe[...]

97 1. Software installation Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstalle r . 2 To uninstall printer software, Click Continue . 3 Check the program you wa nt to delete and click Uninstall . 4 Enter the password [...]

98 1. Software installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When[...]

99 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a sup[...]

2. Using a network- connected machine This chapter gives you step-by-step instructions f or setting up a net work connected machine and software. • Useful network programs 101 • Wired network setup 102 • Installing driver over the network 107 • Wireless network setup 116 • Samsung MobilePrint 148 • Google Cloud Print™ 149 • AirPrint[...]

101 2. Using a network-connected machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs belo w, set the IP address first. 1 SyncThru™ Web Service T[...]

102 2. Using a network-connected machine Wired network setup You must set up the network protocols on your mach ine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. For models that do not ha ve the display screen on the control panel, use the SyncThru™ Web Servic e or SetIP pro[...]

Wired network setup 103 2. Using a network-connected machine 5 Setting IP address First, you have to set up an IP address for network printing and managements. In most cases a new IP address will be automatically assigned by a DHCP (Dynamic Host Configurat ion Protocol) server lo cated on the network. IPv4 configuration using SetIP (Windows) Before[...]

Wired network setup 104 2. Using a network-connected machine IPv4 configuration using SetIP (Mac) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall . The following instructions may vary from your model. 1 Connect your machine to the network with a network cable. 2 Insert the supplied s[...]

Wired network setup 105 2. Using a network-connected machine IPv4 configuration using SetIP (Linux) Before using the SetIP program, disable the computer firewall from System Preferences or Administrator . The following instructions may vary from your model or operating systems. 1 Open / opt / Samsung / mfp / share / utils /. 2 Double-click the SetI[...]

Wired network setup 106 2. Using a network-connected machine From the SyncThru™ Web Service Activating IPv6 1 Access a web browser, such as In ternet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx .xxx.xxx) in the address field and press the Enter key or click Go . 2 If it’s your first time logging into SyncThru™ Web Ser[...]

107 2. Using a network-connected machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 6). • The machine that does not support th e network interface, it will not be able to use this feature (see "Rear view" on page [...]

Installing driver over the network 108 2. Using a network-connected machine 7 Windows 1 Make sure that the machine is conne cted to the netwo rk and powered on. Also, your machine’s IP address sh ould have been set (see "Setting IP address" on page 1 03). 2 Insert the supplied software CD into your CD-ROM drive. If the installation wind[...]

Installing driver over the network 109 2. Using a network-connected machine 7 Follow the instructions in the installation window. For the Start Screen from Windows 8 • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer [...]

Installing driver over the network 110 2. Using a network-connected machine Following command-line are effectiv e and operated when command is used with /s or /S . But /h , /H or /? are exceptional commands that can be operated solely. Command- line Definit ion Description /s or /S Starts silent installation . Installs machine drivers without promp[...]

Installing driver over the network 111 2. Using a network-connected machine 8 Mac 1 Make sure that the machine is conne cted to your n etwork and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, Double-click th e CD-ROM that appears on Finde[...]

Installing driver over the network 112 2. Using a network-connected machine 7 Click Agree to agree to the license agreement. 8 Click Install . All components nec essary for machine operations will be installed. If you click Customize , you can choose individual components to install. 9 Enter the password and click OK . 10 Select Network connection [...]

Installing driver over the network 113 2. Using a network-connected machine 10 Input the printer description and Next . 11 After the machine is added, click Finish . 12 When installation is done, click Finish . Add a network printer 1 Double-click the Unified Driver Configurator . 2 Click Add Printer. 3 Th e Add printer wizard window opens. Click N[...]

Installing driver over the network 114 2. Using a network-connected machine See administration guide of your UNIX OS for detai ls. 4 Unpack the UNIX prin ter driver package. For example, on IBM AIX, use the following commands. “ gzip -d < enter the package name | tar xf - ” 5 Go to the unpacked directory. 6 Run the install script. “ ./inst[...]

Installing driver over the network 115 2. Using a network-connected machine Setting up the printer To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: 1 Type the name of the printer. 2 Select the a[...]

116 2. Using a network-connected machine Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by models" on page 6). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again [...]

Wireless network setup 117 2. Using a network-connected machine 12 Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting meth[...]

Wireless network setup 118 2. Using a network-connected machine • If problems occur during wir eless set up or driver installation , refer to the troubleshootin g chapter (see "Troubleshooting" on page 144). • It is strongly recommneded that you set the passwrod on Access Points. If you do not set the password on Access Points, they m[...]

Wireless network setup 119 2. Using a network-connected machine 13 Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on th e control panel wi thout a computer. • If you want to use the wireles[...]

Wireless network setup 120 2. Using a network-connected machine Machines with a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts waiting for up to two minutes until you press the WPS (PBC) button on the access point (or wireless router). 2 Press the WPS (PBC) bu[...]

Wireless network setup 121 2. Using a network-connected machine Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you p[...]

Wireless network setup 122 2. Using a network-connected machine Re-connecting to a network When the wireless function is off, the ma chine automatically tries to re-connect to the access point (o r wireless router) with th e previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to t[...]

Wireless network setup 123 2. Using a network-connected machine 14 Using the menu button Some menus may not appear in the display depending on options or models. I f so, it is not a pplicable to your m achine Before starting, you will ne ed to know the network na me (SSID) of your wireless network and the network key if it is encrypted. This inform[...]

Wireless network setup 124 2. Using a network-connected machine • USB cable Creating the infrastructure network 1 Check wheter the USB cable is connected to the machine. 2 Turn on your computer, ac cess point, and machine. 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All pr[...]

Wireless network setup 125 2. Using a network-connected machine 5 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 6 If Select the Wireless Setup Method screen appears, select Using a USB cable and click Next . If your computer is wireless network enabled PC running Windows 7 or higher, wireless network i[...]

Wireless network setup 126 2. Using a network-connected machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA[...]

Wireless network setup 127 2. Using a network-connected machine 10 Select the components to be installed. 11 After selecting the components, you can also change the machine name, set the machine to be shared on the network, set the machine as the default machine, and change the por t name of each machine. Click Next . 12 Click Finish . Access point[...]

Wireless network setup 128 2. Using a network-connected machine 4 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 5 If Select the Wirele ss Setup Method screen appears, select Using a direct wireless connection and click Next . Even if your computer is running Windows 7 or higher, you cannot use this fea[...]

Wireless network setup 129 2. Using a network-connected machine If below screen appears, press the (WPS) button from the control panel within 2 minutes. 6 When the wireless network s et up is completed, click Next . 7 Select the components to be installed. 8 After selecting the compone nts, you can also chan ge the printer driver name, set the mach[...]

Wireless network setup 130 2. Using a network-connected machine Creating the ad hoc network in Windows 1 Turn on your computer and the wireless network machine. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X?[...]

Wireless network setup 131 2. Using a network-connected machine • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Ke[...]

Wireless network setup 132 2. Using a network-connected machine 7 Th e Wireless Network Setting Complete window appears. Click Next . 8 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next . 9 Select the components to be installed. 10 After selecting the components, you can also cha[...]

Wireless network setup 133 2. Using a network-connected machine 10 Select Wireless connection on the Printer Connection Type and click Continue . 11 If Wireless Settings screen appears, select Using a USB cable and click Next . If the screen does not appear, go to step 15. 12 After searching, the window shows the wireless network devices. Select th[...]

Wireless network setup 134 2. Using a network-connected machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA[...]

Wireless network setup 135 2. Using a network-connected machine 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-clic k the CD-ROM that appears on Finder . 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Click Continue . 6 Read the license ag reement and click Continue . 7 Click Agre[...]

Wireless network setup 136 2. Using a network-connected machine 11 If Wireless Settings screen appears, select Using a direct wireless connection and click Next . If the screen does not appear, go to step 1 3. If below screen appears, press the (WPS) button from the control panel within 2 minutes. 12 When the wireless network set up is completed, c[...]

Wireless network setup 137 2. Using a network-connected machine Items to prepare • Network-connected computer • Software CD that was pr ovided with your machine • A machine installed with a wireless network interface • USB cable Creating the ad hoc network in Mac 1 Make sure that the machine is connected to your computer and powered on. 2 I[...]

Wireless network setup 138 2. Using a network-connected machine • Enter the wireless Network Name: Enter the SSID name (SSID is case- sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel ( Auto Se tting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, a[...]

Wireless network setup 139 2. Using a network-connected machine 13 When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next .. If the network cable is connected , it may have trou ble finding the machine when configuring the wireless network. 14 The wireless network conne cts[...]

Wireless network setup 140 2. Using a network-connected machine IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate with the mach ine. The MAC address is the hardware serial number of the netw ork interface and can be found in the Network Configura[...]

Wireless network setup 141 2. Using a network-connected machine 7 Select the one Network Name(SSID) in the list. • SSID : SSID (Service Set Id entifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless n etwork must use the same SSID. The SSID is case sensitive. • Ope[...]

Wireless network setup 142 2. Using a network-connected machine 4 If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and password . We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Ser[...]

Wireless network setup 143 2. Using a network-connected machine From the USB cable-conn ected computer(recommended) After the driver installation is complete, Samsung Ea sy Printer Manager can be set and changes in the Wi-F i Direct can be made. Samsung Easy Printer Manager is Available for Windows and Mac OS users only. • From the Start menu, se[...]

Wireless network setup 144 2. Using a network-connected machine Setting up the mobile device • After setting up Wi-Fi Direct from the printer, refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. • After setting up Wi-Fi Direct, you ne ed to download th e mobile printing application (For examp le: Samsung Mobile [...]

Wireless network setup 145 2. Using a network-connected machine Connecting Failure - Ge neral Connection Error • Your computer is not receiving a sign al from your machine. Check the USB cable and your machine’s power. Connecting Failure - Connected Wired Network • Your machine is connected with a wi red network cable. Remove the wired networ[...]

Wireless network setup 146 2. Using a network-connected machine For example, If the computer’s network in formation is as shown below: ▪ IP address: 169.254.133.42 ▪ Subnet Mask: 255.255.0.0 Then the machine’s network info rmation should be as below: ▪ IP address: 169.254.133. 43 ▪ Subnet Mask: 255.255.0.0 (Use the computer’s subnet m[...]

Wireless network setup 147 2. Using a network-connected machine • This machine only supports IEEE 802. 11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) are not supported. • When using the ad hoc mode, in ope rating systems such as Windows Vista, you might need to set the wireless connection setting every time you use the[...]

148 2. Using a network-connected machine Samsung MobilePrint 21 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with yo ur Android, Windows and iOS smart phones but also with your iP[...]

149 2. Using a network-connected machine Google Cloud Print™ Google Cloud Print™ is a ser vice that allows you to prin t to a printer using your smart phone, tablet , or any other web-connected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print™ service. You can print your doc ument o[...]

Google Cloud Print™ 150 2. Using a network-connected machine 10 Click Finish printer registration . 11 Click Manage your printers . Now your printer is registered with Google Clou d Print™ service. Google Cloud Print™-ready devic es will appear in the list. 26 Printing with Google Cloud Print™ The printing procedure varies depending on the [...]

Google Cloud Print™ 151 2. Using a network-connected machine 6 Set the printing options if you want. 7 Tap Click here to Print . Printing from the Chrome browser The following steps are an examp le of using the Chrome browser. 1 Run Chrome. 2 Open the document or email that you want to print. 3 Click the wrench icon in th e browser’s top right [...]

152 2. Using a network-connected machine AirPrint Only AirPrint certified machines can us e the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. 27 Setting up AirPrint Bonjour(mDNS) and IPP protocols are re quired on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the foll[...]

AirPrint 153 2. Using a network-connected machine Cancelling print job : To cancel the printing job or view the print summary, click the print center icon ( ) in mult itasking area. You can click cancel in the print center.[...]

3. Special features This chapter explains sp ecial printing features. • Altitude adjustment 155 • Changing the default print settings 156 • Setting your machine as a default machine 157 • Using advanced print features 158 • Using Direct Printing Utility 165 • Mac printing 167 • Linux printing 169 • Unix printing 171 The procedures i[...]

155 3. Special features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. You can set the al[...]

156 3. Special features Changing the default print settings 1 Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . 2 For Windo ws XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows Server 2008 R2, sele[...]

157 3. Special features Setting your machine as a default machine 1 Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . 2 For Windo ws XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows Server 2008 R2[...]

158 3. Special features Using advanced print features • XPS printer driver : used to print XPS file format. - The XPS printer driver can be inst alled only on Windows Vista OS or higher. - Install optional memory when an XPS job does not print because the printer is out of memory. - For models that provide XPS driver from the Samsung website, htt[...]

Using advanced print features 159 3. Special features Item Description Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduc ed i n size and arranged in the order you specify. Yo u can print up to 16 pages on one sheet. Poster Printing Prints a single-[...]

Using advanced print features 160 3. Special features • Double-sided Printing • Double-sided Printing (Manual) a Print on both sides of a sheet of paper (duplex). Before printing, decide how you wa nt your document oriented. • You can use this feature with Letter, Le gal, A4, US Folio or Oficio sized paper • If your machine does not have a [...]

Using advanced print features 161 3. Special features Paper Options Changes the size of a document to appear larger or sma ller on th e printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing do cument. For example, you use it when you want to ha[...]

Using advanced print features 162 3. Special features Overlay a This option is available only when you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a sp e c i a l f i l e f o r m a t t h a t c a n b e p r i n t e d o n a ny document. Overlays are often used to take the place of letterh[...]

Using advanced print features 163 3. Special features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... f ro m t he l i s t a n d c l i ck Load . Select the overlay file you want to use. If y [...]

Using advanced print features 164 3. Special features Print Mode • This feature is available only if you ha ve installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you mus t enable it from SyncThru™ Web Service > Settings > Machine Settings > Ram Disk . • Some menus may not appear on the display depending on opt[...]

165 3. Special features Using Direct Printing Utility • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows OS users only. 3 What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to your machine to print [...]

Using Direct Printing Utility 166 3. Special features 5 Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing . The Direct Printing Utilit y window appears with th e PDF file is ad ded. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print . The selected PDF file is sent to the machine.[...]

167 3. Special features Mac printing Some features may not be available de pending on models or options. It means that the features are not supported. 6 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 Open the document to print. 2[...]

Mac printing 168 3. Special features 9 Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not support ed (see "Variety feature" on page 7). Before printing in the duplex mode, de cide on which edge you will be binding your finished document. The bi nding o[...]

169 3. Special features Linux printing Some features may not be available de pending on models or options. It means that the features are not supported. 11 Printing from applications There are a lot of Linux appl ications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 O[...]

Linux printing 170 3. Special features 13 Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration , you can change the various properti es for your machine as a printer. 1 Open the Unified Driver Configurator . If necessary, switch to Printers configuration . 2 Select your machine on the avai lable [...]

171 3. Special features Unix printing Some features may not be available de pending on models or options. It means that the features are not suppo rted (see "Features by models" on page 6). 14 Proceeding the print job After installing the printer, choose any of the image, text, or PS files to print. 1 Execute “ printui <file_name_to_[...]

Unix printing 172 3. Special features Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on on e side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairlin[...]

4. Useful management tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Accessing management tools 174 • Easy Capture Manager 175 • Samsung AnyWeb Print 176 • Easy Eco Driver 177 • Using SyncThru™ Web Service 178 • Using Samsung Easy Printer Manager 181 • Using Samsung Printer Stat[...]

174 4. Useful mana gement tools Accessing management tools Samsung provides a variety of manage ment tools for Samsung printers. 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs . • For Windows 8, from Charms , select Search > Apps . 3 Find Samsung Printers . 4 Un[...]

175 4. Useful mana gement tools Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods. This tool helps you screen-cap ture, preview, scrap, and print Windows Internet Ex plorer pages more easi ly, than when you use an ordinary program.[...]

176 4. Useful mana gement tools Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be available depending on model or optional goods . This tool helps you screen-cap ture, preview, scrap, and print Windows Internet Ex plorer pages more easi ly, than when you use an ordinary program. Download the software from the[...]

177 4. Useful mana gement tools Easy Eco Driver • This feature may not be available depending on model or optional goods. • Available for Windows OS users only. With the Easy Eco Driver, you ca n apply Eco features to save paper and toner before prin ting. To use this application, Start Easy Eco Driver before printing job checkbox in the printe[...]

178 4. Useful mana gement tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanation in this user’s guide may diffe r from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Acce[...]

Using SyncThru™ Web Service 179 4. Useful mana gement tools • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports and font reports. Settings tab This tab allows you to set configurat[...]

Using SyncThru™ Web Service 180 4. Useful mana gement tools 3 Setting the system administrator’s information This setting is necessary for using the e-mail notification option. 1 Start a web browser, such as In ternet Explorer, from Windows. Enter the machine IP addr ess (http://xxx.xxx.xxx.xx x) in the address field and press the Enter key or [...]

181 4. Useful mana gement tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows and Mac OS user s only (see "Software" on page 6). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Sam[...]

Using Samsung Easy Printer Manager 182 4. Useful mana gement tools Select the Help menu or click the button from the window and click on any option you want to know about. 1 Printer list The Printer List displa ys printers installed on your computer and network printers added by network discovery (Windows only). 2 Printer information This area give[...]

Using Samsung Easy Printer Manager 183 4. Useful mana gement tools 5 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the ne twork and machines. Some menus may not appear in the display depending on options or models. I f so, it is not a pplicable to your m achine .[...]

184 4. Useful mana gement tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the operating system(s) that are comp[...]

Using Samsung Printer Status 185 4. Useful mana gement tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error oc curs. You can directly open the troubleshooting section in the user’s guide. 5 Close Close the[...]

186 4. Useful mana gement tools Using Samsung Printer Experience Available for Windows 8 users only. Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open trou bleshooting guides, visit Samsung’s web site, and check [...]

Using Samsung Printer Experience 187 4. Useful mana gement tools 8 Printing from Windows 8 This section explains commo n printing tasks from the Start screen. Basic printing 1 Open the document to print. 2 From the Charms , select Devices . 3 Select your printer from the list 4 Select the printer settings, such as the number of copies and orientati[...]

Using Samsung Printer Experience 188 4. Useful mana gement tools 5 Click the Pr int button to start the print job. Cancelling a print job If the printing job is waiting in the pr int queue or print spoo ler, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You can[...]

Using Samsung Printer Experience 189 4. Useful mana gement tools Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Advanced tab Paper settings This option allows you to set the basic paper[...]

Using Samsung Printer Experience 190 4. Useful mana gement tools Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission. Confidential Printing This option is used [...]

191 4. Useful mana gement tools Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 98). After the driver is installed on your Linux syste[...]

Using the Linux Unified Driver Configurator 192 4. Useful mana gement tools 10 Printers configuratio n Printers configuration has the two tabs: Printers and Classes . Printers tab View the current system’s prin ter configuration by clicki ng on the machine icon button on the left side of the Unified Driver Configurator window. The printer control[...]

Using the Linux Unified Driver Configurator 193 4. Useful mana gement tools Classes tab The Classes tab shows a list of available machine classes. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes the selected machine class. 11 Ports configuration In this window, you can view the l[...]

5. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 195 • Power and cable connecting problems 196 • Printing problems 197 • Printing quality problems 201 • Operating system problems 209[...]

195 5. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tr ay . • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause [...]

196 5. Troubleshooting Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electr icity supply first and press the ( Power ) button on the control panel. • Disconnect the machine?[...]

197 5. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the mac[...]

Printing problems 198 5. Troubleshooting The machine does not print. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size [...]

Printing problems 199 5. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect . Try a print job that you have already printed successfully. If possib le, attach the cable and the machine to another computer that you know works and try a[...]

Printing problems 200 5. Troubleshooting Before printing, the machine emit s vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the correct paper s ize in t[...]

201 5. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical wh ite streak or faded area appears on the pa ge, the toner supply is[...]

Printing quality problems 202 5. Troubleshooting Dropouts If faded areas, generally rounde d, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper ha s moist spots on its surface. Try a di fferent brand of paper. • The paper lot is bad. The m[...]

Printing quality problems 203 5. Troubleshooting Black background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a hi gh level of humidity (higher th an 80% RH) can increase the amou nt of background shading. • Remove the old toner cart[...]

Printing quality problems 204 5. Troubleshooting Background scatter Background scatter results from bits of tone r randomly distributed on the printed page. • The paper may be too damp. Try printing wi th a different batch of paper. Do not open packages of paper until nece ssary so that the paper does not absorb too much moisture. • If backgrou[...]

Printing quality problems 205 5. Troubleshooting Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose against the paper stack. Curl or wave • E nsure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and[...]

Printing quality problems 206 5. Troubleshooting Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages • The toner cartridge may not be installed prop erly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Rem ove the toner cartridge and install a new on[...]

Printing quality problems 207 5. Troubleshooting Character voids Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try anothe r type of transparency. Because of the co mposition of transparencies, some characte r voids are normal. • You may be printing on the wrong surface [...]

Printing quality problems 208 5. Troubleshooting • An unknown image repetitively appears on a few sheets • Loose toner • Light print or contamination occurs Your machine is probably being use d at an altitu de of 1,000 m ( 3,281 ft) or above. The high altitude may affect the print qual ity, such as loose toner or light imaging. Change the alt[...]

209 5. Troubleshooting Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the st artup group, then restart Window s. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool[...]

Operating system problems 210 5. Troubleshooting Refer to the Microsoft Windows User’s Guide that came with yo ur computer f or further informat ion on Windows error messages. 2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. Condition Suggested solutions The machine [...]

Operating system problems 211 5. Troubleshooting 3 Common Linux problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Conf igurator and switch [...]

212 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center WebSite ANGOLA 91-726-7864 www.samsung.com ARGENTINA 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www[...]

Contact SAMSUNG worldwide 213 Contact SA MSUNG wor ldwide CYPRUS 8009 4000 only from landline (+30) 210 6897691 from mobile and land line www.samsung.com CZECH 800-SAMSUNG (800-726786) www.samsung.com DENMARK 70 70 19 70 www.samsung.com DOMINICA 1-800-751-2676 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) ECUADOR 1-800-10-72[...]

Contact SAMSUNG worldwide 214 Contact SA MSUNG wor ldwide HONG KONG (852) 3698-4698 www.samsung.com/hk (Chinese) www.samsung.com/ hk_en (English) HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com INDIA 1800 3000 8282 1800 266 8282 www.samsung.com/in INDONESIA 0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsung.com ITALIA 800-SAM[...]

Contact SAMSUNG worldwide 215 Contact SA MSUNG wor ldwide NICARAGUA 00-1800-5077267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) NORWAY 815-56 480 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) PANAMA 800-7267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_[...]

Contact SAMSUNG worldwide 216 Contact SA MSUNG wor ldwide RUSSIA 800-00-0077 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com/sa (Arabic) SENEGAL 8-800-555-55-55 www.samsung.com SERBIA +381 11 321 6899 (old number still active 0700 7267864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800 - SAMSUNG(0800-726 786[...]

217 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

Glossary 218 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

Glossary 219 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addre[...]

Glossary 220 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as anothe[...]

Glossary 221 Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to gra ysca[...]

Glossary 222 Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth[...]

Glossary 223 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associate[...]

Glossary 224 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a vir[...]

Glossary 225 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

Glossary 226 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions [...]

Glossary 227 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an im age capture API for Microso ft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access netw[...]

Glossary 228 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more adva[...]

229 Index Index A accessing management tools 174 AirPrint 152 AnyWeb Print 176 C cleaning inside 54 outside 53 pickup roller 56 cleaning a machine 53 control panel 17 convention 9 D direct printing utility 165 driver installation Unix 113 E eco button 17 eco printing 39 F favorites settings, for printing 39 features 4 print media feature 73 front v[...]

Index 230 Index using SetIP 104 maintenance parts 44 manual feeder/multi-purpose tray tips on using 28 using special media 30 N network driver installation Linux 112 Mac 111 UNIX 113 Windows 108 installing environment 79 introducing network programs 101 IPv6 configuration 105 SetIP program 103 , 104 , 105 , 140 wireless network setup 116 n-up print[...]

Index 231 Index S safety information 10 symbols 10 samsung printer experience 186 Samsung Printer Status 184 service contact numbers 212 SetIP program 103 , 140 special print features 154 specifications 71 print media 73 stop button 18 supplies available supplies 43 estimated toner ca rtridge life 46 ordering 43 replacing toner cartridge 49 SyncThr[...]

Index 232 Index wireless network network cable 139[...]