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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SRP350II, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SRP350II one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SRP350II. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SRP350II should contain:
- informations concerning technical data of Samsung SRP350II
- name of the manufacturer and a year of construction of the Samsung SRP350II item
- rules of operation, control and maintenance of the Samsung SRP350II item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SRP350II alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SRP350II, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SRP350II.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SRP350II item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User ’ s Manual SRP-350II Thermal Printer Rev . 1.01 http://www .bixolon.com[...]
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Page 2
Rev . 1.01 - 2 - SRP-350II ■ Safety Precautions In using the present appliance, please keep t he following safety regulations in order to prevent any hazard or material damage. W ARNING Violating following instructions c an cause serious injury or death. Do not bend the cable b y force or leave it under any heavy objec t. • A damaged cable can [...]
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Page 3
Rev . 1.01 - 3 - SRP-350II CAUTION Violatin g follow ing inst ructions c an cause sli ght wound or dam age the app liance. Do not use the printer when it is ou t of order . This can cause a fire or an electro cution. • Switch off and unplug the printer before calling your dealer . Do not let water or othe r foreign object s in the printer . • I[...]
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Page 4
Rev . 1.01 - 4 - SRP-350II ■ W arning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rule s. These limits are designed to provide reasonable protection against harmful interf erence when the equipment is operated in a commercial environment. This equipment gen[...]
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Page 5
Rev . 1.01 - 5 - SRP-350II ■ Introduction The SRP-350II Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 47.28 (1 /6” Feed) lines per second. 2. Low noise thermal printing. 3. RS-[...]
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Page 6
Rev . 1.01 - 6 - SRP-350II ■ T able of Content s 1. Setting Up the Printer ................................................................................................... 7 1-1 Unpac king .................................................................................................................. 7 1-2 Connecting the C ables ............[...]
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Page 7
Rev . 1.01 - 7 - SRP-350II 1. Setting Up the Printer 1-1 Unpacking Y our printer box should include these items. If any items are damaged or missing, pleas e contact your dealer for assist ance. S R P - 3 5 0 I I C o v e r C a b l e C D Roll Paper Manual AC Adapter Power Cord[...]
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Page 8
Rev . 1.01 - 8 - SRP-350II 1-2 Connecting the Cables Y ou can connect up the three cables to the printe r . They all connect to the connector panel on the back of the printer , which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off. 1-2-1 Serial Interface (RS-232C) ON ※ When[...]
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Page 9
Rev . 1.01 - 9 - SRP-350II 1-2-2 Parallel Interface (IEEE1284) Pin No. Source Compatibility Mode Nibble Mode 1 Host nS trobe HostClk 2 Host / Printer Data 0 (LSB) - 3 Host / Printer Data 1 - 4 Host / Printer Data 2 - 5 Host / Printer Data 3 - 6 Host / Printer Data 4 - 7 Host / Printer Data 5 - 8 Host / Printer Data 6 - 9 Host / Printer Data 7 (MSB)[...]
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Page 10
Rev . 1.01 - 10 - SRP-350II 1-2-3 USB Interface USB Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground 1 VBUS Red Host Power : DC5[V] / 500[mA] 2 D- White Differential Data Line 3 D+ Green Differential Data Line 4 GND Black Signal Ground 1-3 Connecting the Drawer ※ W ARNING Use a drawer that matches the printer s[...]
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Page 11
Rev . 1.01 - 1 1 - SRP-350II 1-4 Setting the Dip Switches 1-4-1 Serial Interface • DIP Switch 1 SW Function ON OFF Default 1-1 Auto Line Feed Enable Disable OFF 1-2 Flow Control XON/XOFF DTR/DSR OFF 1-3 Data Length 7 bits 8 bits OFF 1-4 Parity Check Y es No OFF 1-5 Parity Selection EVEN ODD OFF 1-6 OFF 1-7 ON 1-8 Baud rate Selection (bps) Refer t[...]
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Page 12
Rev . 1.01 - 12 - SRP-350II • T able 1 – Baud rate (bps) Selection T ransmission S peed 1-6 1-7 1-8 Default 2400 ON OFF OFF 4800 ON OFF ON 9600 OFF ON OFF 19200 OFF OFF OFF 38400 OFF ON ON 57600 OFF OFF ON 1 15200 ON ON ON 9600 • T able 2 – Print Density Selection Print Density 2-5 2-6 Default 1 (Light) ON ON 2 (Medium) OFF OFF 3 (Dark) ON [...]
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Page 13
Rev . 1.01 - 13 - SRP-350II 1-5 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the spec ifications. Do not use p aper rolls that have the paper glued to the core because the pr inter cannot detect the p aper end correctly . 1-5-1 Make sure that the printer is not receiving dat a; otherwise, data may be l ost. 1[...]
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Page 14
Rev . 1.01 - 14 - SRP-350II 1-5-5 Be sure to note the correct direct ion that the paper comes of f the roll. 1-5-6 Pull out a small amount of p aper , as shown. Then close the cover . ※ NOTE When closing the cover , press the center of printer cover firmly to prevent paper miss-loading. 1-5-7 T ear of f the paper as shown.[...]
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Page 15
Rev . 1.01 - 15 - SRP-350II 1-6 Adjustments and Settings The SRP-350II is set up at t he factory to be appropriate for almost all users. It does, however , offer some settings for users with special requirement s. It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density . Th[...]
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Page 16
Rev . 1.01 - 16 - SRP-350II 1-8 Connecting the computer Y ou need an appropriate interface cable. 1-8-1 Plug the cable connector securely in to the printer ’s interface connector . 1-8-2 T ighten the screws on both si des of the cable connector . 1-8-3 Attach the ot her end of the cable to the computer . 1-9 Connecting the Power Supply ※ CAUTIO[...]
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Page 17
Rev . 1.01 - 17 - SRP-350II 2. Self Test The self-test checks whether the printer has any problems. If the printer does not function properly , contact your dealer . The self-test checks the following; 2-1 Make sure paper roll has been inst alled properly . 2-2 T urn on the power while holding down t he FEED button. The self-test begins. 2-3 The se[...]
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Page 18
Rev . 1.01 - 18 - SRP-350II 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer . This can be useful in finding software problem s. When you turn on the hexadecimal dump function, the printer print s all commands and data in hexadecimal format along with a guide section to help you find spe[...]
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Page 19
Rev . 1.01 - 19 - SRP-350II 4. Specification Printing method Thermal line printing Dot density 180 dpi (7dot s/mm) Printing width 72 mm Paper width 80 mm Characters per line (default) 42 (Font A) 56 (Font B) 56 (Font C) Printing speed 47.28lines/sec , 200 mm/sec Receive Buffer Size 4K Bytes ※ NOTE : Printing speed may be slower , depend ing on th[...]
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Page 20
Rev . 1.01 - 20 - SRP-350II 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality . In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exist s. 5-1-2 Clean the print head with a cott on swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and paper end s[...]