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Scientific Atlanta DPX110 manual

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Table of contents for the manual

  • Page 1

    Webstar Cable Modem Model DPX110 Cable Modem[...]

  • Page 2

    2 Note to the Installer CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV c[...]

  • Page 3

    3 Cleaning the Equipment Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment. Placement Place this equipment in a location that is close enough to an elect[...]

  • Page 4

    4 Liquid or Moisture Do not expose this equipment to liquid or moisture. Do not place this equipment on a wet surface. Do not spill liquids on or near this equipment. Lightning and Power Surges Plug your equipment into a surge protector in order to reduce the risk of damage from lightning strikes and power surges. If you are unsure of the type of s[...]

  • Page 5

    5 Equipment Checklist Before you install your cable modem, check the items in the carton. The carton should contain the following items: • One WebSTAR™ Cable Modem • One twisted pair Ethernet cable (CAT5/RJ-45) • One USB cable • One Power Adapter with power cord • One Vertical Modem Stand (attached to the modem) • One diskette contain[...]

  • Page 6

    6 Overview Contents Overview ................................................................... 6 Getting Started ........................................................ 7 System Requirements ............................................. 8 WebSTAR Cable Modem Front Panel ................. 9 WebSTAR Cable Modem Back Panel ................ 10 Conne[...]

  • Page 7

    7 Getting Started Contacting Y our Local Cable Service Provider You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following: • Does the cable service to your home support two-way DOCSIS-compatible cable modem access? If yo[...]

  • Page 8

    8 System Requirements Introduction This section provides hardware and software requirements. Minimum System Requirements for PCs • Personal computer (PC) with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • 3.5-in. disk drive or CD-ROM drive Minimum System Requirements for Macintosh • MAC OS 8.51 ?[...]

  • Page 9

    9 W ebST AR Cable Modem Front Panel 1 Power Illuminates solid green to indicate that power is being applied to the cable modem 2 PC Illuminates solid green to indicate that an Ethernet/USB carrier is present Blinks to indicate that Ethernet/USB data is being transferred 3 Cable Blinks during software upgrade and to indicate cable activity 4 Status [...]

  • Page 10

    10 W ebST AR Cable Modem Back Panel Back Panel Connections 1 Cable In F-Connector connects to an active cable signal from your cable service provider 2 USB 12 Mbps USB port connects to the USB port on your PC 3 Ethernet RJ-45 Ethernet port connects to the 10BaseT Ethernet port on your PC 4 Reset Reset-to-Default button CAUTION: This button is for m[...]

  • Page 11

    11 Connection Diagram Installation Follow these steps for proper installation. 1. Power down your PC and unplug it from the power source. 2. Connect the active RF coaxial cable to the connector on the back of the cable modem labeled CABLE IN . Use an optional cable signal splitter to add a TV, a DHCT or set-top converter, or a VCR. 3. Connect eithe[...]

  • Page 12

    12 Configuring TCP/IP Introduction This section contains instructions for configuring the TCP/IP protocol for both Windows and Macintosh operating systems. Configuring the TCP/IP Protocol for W indows 95/98 Note: You need to have either an Ethernet Network Interface Card (NIC) with the TCP/IP communications protocol installed on your system, or a U[...]

  • Page 13

    13 Configuring TCP/IP , continued 13. When the system finishes copying the files, click OK. 14. Close all networking windows. 15. When the System Settings Change dialog box appears, click YES to restart your computer. Configuring the TCP/IP Protocol on a Macintosh Note: Many Macintosh computers have Ethernet devices installed at the factory. Follow[...]

  • Page 14

    14 Configuring TCP/IP , continued 8. With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh. The computer will start, and you will hear the Apple chime; do not release these keys. 9. Continue pressing these keys for up to three chim[...]

  • Page 15

    15 Installing the USB Drivers Installing the USB Drivers for Windows 98/98SE/ME/2000 If your PC has a USB interface, follow these steps to install the provided USB drivers. If your PC does not have a USB interface, you may skip this procedure. 1. Insert the USB Cable Modem Driver Installation disk into the floppy disk A drive of your PC. 2. Wait un[...]

  • Page 16

    16 T roubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete informa- tion on cable services, including high-speed Internet access. Q. How [...]

  • Page 17

    17 T roubleshooting , continued Common T roubleshooting Issues The modem does not register an Ethernet connection. Even new computers do not always have Ethernet capabilities. Be sure to verify that your computer has a 10BaseT Ethernet card and that the Ethernet driver software is properly installed. If you purchase and install an Ethernet card, fo[...]

  • Page 18

    18 Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet. • Verify that your cable modem AC adapter is [...]

  • Page 19

    19 T rademarks Scientific-Atlanta, the Scientific-Atlanta ARCs Logo, and W ebST AR are registered trademarks of Scientific-Atlanta, Inc. Other trademarks listed her ein are the pr operty of their r espective owners. Disclaimer Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide. Scientific-Atlant[...]

  • Page 20

    20 United States FCC Compliance This equipment has been tested and found to comply with the applicable limits of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and[...]