Sharp AM-400 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Sharp AM-400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Sharp AM-400 should contain:
- informations concerning technical data of Sharp AM-400
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sharp AM-400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sharp AM-400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sharp service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sharp AM-400.

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Table of contents for the manual

  • Page 1

    DIGIT AL MUL TIFUNCTIONAL SYSTEM ONLINE GUIDE MODEL AM-400 1. Installation 2. Cop ying 3. Sending Fa xes 4. Receiving F ax es 5. Special F ax Functi ons 6. Prin ting 7. Scanning 8. Prin ting Lists 9. Maintenan ce 10. T roub leshooting[...]

  • Page 2

    CA UTION: Fo r a complete electrical disconnect ion pull out the main s plug. V ORSICHT : Zur vollständig en elektrischen T rennung v om Netz den Netzsteck er ziehen. A TTENTION: P our obtenir un e mise hors-circuit totale , débrancher la prise de courant secteur . A VISO: P ara una descone xión eléctrica completa, desenchuf ar el enchuf e del [...]

  • Page 3

    This is a facsimile product oper ating in German, Aust rian, Swiss , F rance , Italy , Sweden, Finland, Norway , Denmark, Spain, P ortugal, Greece, Hungary and P oland analogue public s witched telephone netw orks which fol low the TBR21 Standard. The Declaration of Conf ormity can be viewed at the f ollowing URL address. http://www.sharp.de/doc /A[...]

  • Page 4

    MAINS PLUG WIRING INSTRUCTIONS This equipment is fitted with a mou lded type mains plug which i ncor porates a detachable fuse cov er , under no circumstances should the plug be used without the fu se cov er fitted. In the unlikely ev ent of the socke t outlet in your home not being compatible with the plug supplied, cut off the mains plug and fit [...]

  • Page 5

    Deklaracja zgodno ś ci wed ł ug ISO/IEC guide 22 nr 1 Dostawca: SHARP Electronics G ES.M.B.H. Sp. z o.o. Oddzia ł w Pol sce 02-844 W arszawa, ul. Pu ł awska 469 tel. (+48 22) 545 81 00 OSTRZE Ż ENIE: Zasilanie urz ą dzenia jest ca ł kowicie wy łą czone tylko po wyj ę ciu wtyczki z kontaktu. Gniazdko elektryczne, do którego pod łą czo n[...]

  • Page 6

    Внимание ! Во исполнение Статьи 5 Закона Российской Федерации " О защите пра в потребите лей ", а также Ука за Правительства Российской Федерации № 720 от 16 июня 1997 г . устанавливается срок с[...]

  • Page 7

    1 Intr oduction W elcome, and thank you f or choosing a Shar p MFP! The MFP is a combination monochrome pr inter , copier , f ax, and colour scanner . The f eatures and specifications o f the MFP are shown below . Print specifications *The yields may v ary dep ending on cov erage and operating conditions. Copy specifications Printer type Laser T on[...]

  • Page 8

    2 Fax specifications *Based on Shar p Standard Char t at standard resolution, excluding time f or protocol signals (i.e., ITU-T phase C time only). Scanning specifications A utomatic dialling 100 Speed Dial numbers M o d e m s p e e d 33,600 bps with automatic f allback to lo wer speeds (lowest speed 2400 bps). T r ansmission time* Appro x. 3 secon[...]

  • Page 9

    3 General specifications As a par t of our policy of continuous improv ement, SHARP reser ves the right to make design and specification changes for product impro vement without prior notice. The performance specification fi gures indicated are nomin al values of production units. There may be some de viations from these v alues in individual units[...]

  • Page 10

    4 Important safety information • Do not disassemble this machine or attempt any procedures not descr ibed in this manual. Ref er all ser vicing to qualified ser vice person nel. • Do not install or use the machine near water , or when you are w et. For example , do not use the machine near a bath tub, w ash bowl, kitchen sink or laundr y tub, i[...]

  • Page 11

    5 T rademark information • Shar pdesk is a trademar k of Shar p Cor poration. • Microsoft, Windows and Inte rn et Explorer are tradema rks of Microsoft Cor poration in the U .S.A. and other countries. • Acrobat and Adobe are trade mar ks of Adobe Systems Incor porated. • Eastman Software is a trademark of Eastman K odak Company . • All ot[...]

  • Page 12

    6 T ab le of Contents A Look at the Operation Panel 8 1. Installation 11 Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Installing the Toner Cartridge and Drum Cartridge. . . . . . . . . . . . . .[...]

  • Page 13

    7 5. Special Fax Functions 100 Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 100 Being Polled (Memory Polling) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 6. Printing 103 Printing a Document From an Application . . . . . . . . . . . . . . . . . . . 103 Selecting Print Settings . . . . . . . . . . . [...]

  • Page 14

    8 A Look at the Operation P anel Displa y This displays messages and prompts to help y ou operate the machine. ZOOM key Press this ke y to select an enlargement or reduction setting when ma king a cop y (page 56). E-SORT ke y Press this ke y when making multiple copies to ha ve the copies collated (sor ted into se ts with the page s ordered 1, 2, 3[...]

  • Page 15

    9 CONTRAST key Press this ke y to select a contrast se tting when making a copy (page 57) or sending a fax (page 77). REDIAL key Press this ke y f ollowed by the Start ke y to automatically redial th e last number dialled (page 71). Stop key Press this ke y to cancel an operation before it is completed. COPY key Press this ke y to select cop y mode[...]

  • Page 16

    10 SPEED key Press this ke y to dial a f ax number using an abbre viated 2-digit Speed Dial number (page 69). Number keys Use these ke ys to enter the number of copies, dial f ax numbers, and enter numbers and letters when st oring auto-di al numbers. Start key Press this ke y when y ou are ready to begi n copying, f axing, or scanning. The ke y ca[...]

  • Page 17

    11 1. Installation 1. Installation Unpac king Chec klist Bef ore setting up , make sure you ha v e all of the follo wing items. If any are missing, contact your dealer or retailer . Note: The shape of the line cord plug varies by country . An adapter (not shown) is pro vided in some countr ies. P oints to keep in mind when setting up Do not place t[...]

  • Page 18

    Installation 12 Installation Attaching the tra ys Attach the document f eeder tray . Slide the output tray into the machine a s shown. When it stops, lift the end slightly and push in so that the tra y locks in place. Impor tant: The output tra y must be attached co rrectly or the machine will not operate.[...]

  • Page 19

    Installation 13 1. Installation Releasing the scanner Bef ore plugging in the power cord, pull the scanner release towa rd you to release the scanner lock. ♦ Caution: Plugging in the power cord without releasing the scanner lock ma y damage the machine. If you need to mo ve the machine: ♦ In the e vent that y ou need to mov e the machine to a n[...]

  • Page 20

    Installation 14 Connecting the power cor d Plug the power cord into a 220 - 230 V , 50 Hz, ear thed AC outlet (U .K., Eire: 230 V , 50 Hz, ear thed (3-prong) outlet; Russia: 22 0-240 V , 50/60 Hz, ear t hed outlet). ♦ Caution: Make sure the scanner has been released as e xplained on the previous page bef ore plugging in the power cord. ♦ The po[...]

  • Page 21

    Installation 15 1. Installation Connecting the telephone line cord Inser t one end of the line cord into th e sock et on the back of the machine marked TEL. LINE . Inser t the other end into a wall telephone sock et. Note: The shape of the line cord plug varies by country . ♦ Italy: Use the provided adapter to connect the line cord to the wall so[...]

  • Page 22

    Installation 16 Setting the dial mode (Russ ia and Poland only): If you are on a tone dial line, the dial mode must be set to T ONE. If you are on a pulse dial l ine, the dial mode must be set to PULSE. ♦ In Russia the dial mode is initially set to PULSE. ♦ In P oland the dial mode is initially set to T ONE. If you need to change the dial mode [...]

  • Page 23

    Installation 17 1. Installation Extension phone (optional) If desired, you can connec t an extension phone to the TEL. SET sock et on the machine. Germany: The TEL. SET sock et is not a v ailab le on the machine . W e recommend that you plug a telephone (for e xample a cordless phone) into the middle connector of the T AE wall outlet a nd the fax l[...]

  • Page 24

    Installing the Toner Cartridge and Drum Cartridge 18 Installing the T oner Car tridge and Drum Car tridge The laser pr inter in the ma chine uses a tone r car tr idge and a drum ca r tr idge. ♦ The star ter ton er car tr idge included with the machine can pri nt approximately 1,500 A4-size pages at 5% page coverage . ♦ When replacing the ton er[...]

  • Page 25

    Installing the Tone r Cartridge and Drum Cartridge 19 1. Installation 2 Remove the ne w drum cartridg e from its pac kaging. 3 Insert the dr um car tridge into the print compartment, sliding it along the guides. • Do not touch or allow other obj ects to contact the drum (the green cylinder). This may damage the drum. If finger prints, du st, or o[...]

  • Page 26

    Installing the Toner Cartridge and Drum Cartridge 20 5 Grasp the cartridg e handle and insert the toner cartridg e into the print compartment, sliding it along the guides. • After inser ting the car t ridge, press on the arrow mark to make sure it “clic ks” into place. • Do not touch th e ro ller in the toner car tridge. 6 Close the front c[...]

  • Page 27

    Installing the Tone r Cartridge and Drum Cartridge 21 1. Installation Resetting the drum counter Each time you install a new drum car tridge, follow the steps below to reset the drum counter to zero . 1 Press and then or repeatedly until the display at right appears. 2 Press . 3 Press . 4 Press re peatedly to exit. MENU Z A Display: LIFE 7 If y ou [...]

  • Page 28

    Installing the Toner Cartridge and Drum Cartridge 22 Manually resetting the toner counter When a new toner car tri dge is installed, t he toner counter is reset in Step 7 on the pre vious page. The procedure belo w is normally not necessar y; howev er , it can be used in the ev ent that y ou nee d to reset the toner counter manually . 1 Press and t[...]

  • Page 29

    Loading Printi ng Paper 23 1. Installation Loading Printing P aper Y ou can load up to 250 sheets of A4 paper (max. 80 g/m 2 ) in th e paper tra y . Caution! Do not use the blank side of paper that has already been printed on. 1 Remove the output tra y . 2 Insert a stack of paper into the tray , print side up. • Important! The stack of paper must[...]

  • Page 30

    Loading Printing Pap er 24 4 Replace the output tray . Russia only: Using letter/legal size paper (setting the paper size) The paper size is nor mally fixed at A4. In Russia, if you need to use letter o r legal size paper , contact your dealer to hav e the machine adjusted to accept letter/legal pape r . Once the machine has been adjusted, u se the[...]

  • Page 31

    Installing the Software 25 1. Installation Installing the Software T o use the mach ine as a pr inter and scann er for y our computer , you must install the software and connect a USB cable .The CD-ROM that comes with the machine contains the follo wing software: ♦ MFP Drivers: These consist of the printer dr iv er that allows the machine to be u[...]

  • Page 32

    Installing the Software 26 ♦ T o scan the maximum document lengt h (356 mm) using the auto docum ent feeder at 1200 dpi in full colour , at least 1 GB of memor y is required . In addition, at least 600 MB or more of free hard disk space is required on the drive where y our operating system is installed. In Windows ® Me , it is not possible to sc[...]

  • Page 33

    Installing the Software 27 1. Installation 5. F ollow the instructions in the wind ows that appear . ♦ When the Setup T ype Selection window appears, select Standard to install all software components (this should nor mally be selected). If you only wish to install cer tain componen ts, select Custom an d then select the components that you wish [...]

  • Page 34

    Installing the Software 28 7. If the installation was a Standar d installation, the following window will appear . Click OK . ♦ If you installed the MFP drivers using a Custom installation and did no t install Shar pdesk, th e follo wing window will appear . Click OK and go to Step 10. 8. The f ollowing window will appear . Click Ye s to resta r [...]

  • Page 35

    Installing the Software 29 1. Installation 9. The Search Setup Wizard will appear . Follow the on-screen instructions to create an index database f or Shar pdesk. 10. Make sure that the po wer cord of the machine is not plugged in (the machine is powered off), and then connect the USB cab le. ♦ Inser t one en d of the USB cable into the USB por t[...]

  • Page 36

    Installing the Software 30 Comments: ♦ Do not connect the AM-400 to a hub to which another AM-300/AM-400 is connected. If this is do ne, t he AM-400 will not operate correctly . ♦ If you find that your computer does not recog ize the machine or operation is unstable, tr y connecting the USB cable to a diff erent USB por t on your computer , or [...]

  • Page 37

    Installing the Software 31 1. Installation ♦ Note for Windo ws ® XP SP2 : The follo wing window will appear first. Select No, not this time and click Next . Continue from the pre vious window . ♦ If the f ollowing warning me ssage appear s regarding the Windows logo test, clic k Continue Anyway . 13. When the wizard finishes insta lling the sc[...]

  • Page 38

    Installing the Software 32 14. After a brief inter v al, the Found New Hard ware Wizard will appear again to install software f or using the machine as a pr inter . Make sure that Install the software automatical ly (Recommended) is selected and click Ne xt . ♦ If the f ollowing warning appears rega rding the Windows logo test, click Continue Any[...]

  • Page 39

    Installing the Software 33 1. Installation Sharpdesk online guide F or information on using Shar pdesk, view the Shar pdesk online guide on the CD-ROM. T o view the online guide, open the Manua l folder and then the EnglishA f older on the CD-ROM, and double-click SDUG_Enu.pdf . Removing the software In the ev ent that you need to remove t he softw[...]

  • Page 40

    Using the Machine as a Shared Pr inter on a Network 34 Using the Machine as a Shared Printer on a Netw ork If the computer to which th e machin e is connected is on a network, the machine can be used as a shared prin ter by other computers on the network. T o use the machine as a shared printer on a network, you must: 1 . Configure settings on the [...]

  • Page 41

    Using the Machine a s a Shared Printer on a Network 35 1. Installation 3. The follo wing window will appear . Click Netw ork Setup Wizard to run the wizard. 4. After running the wizar d, the f ollowing window will appear . Select Share this printer . ♦ If you would lik e to change the name, enter a new name (this must be 8 characters or less to a[...]

  • Page 42

    Using the Machine as a Shared Pr inter on a Network 36 5. Click OK . Window s ® 2000 1. Click the Start button, point to Settings , and select Printers . 2. Right-click the SHARP AM-400 icon and select Sharing . 3. The follo wing window will appear . Click Shared as . ♦ If you would lik e to change the name, enter a new name (this must be 8 char[...]

  • Page 43

    Using the Machine a s a Shared Printer on a Network 37 1. Installation 3. Click the Add b utton on the Configuration tab. 4. Select Service from the list of network component type s and click Ad d . 5. Select File and printer sharing f or Microsoft Netw orks and click OK . 6. Click OK in the Network dialog bo x. ♦ If you are ask ed f or your Wind[...]

  • Page 44

    Using the Machine as a Shared Pr inter on a Network 38 ♦ If you would lik e to change the name, enter a new name (this must be 8 characters or less). 11. Click OK . Installing the printer driver on the c lients The printer driver must be installed on each client using Add Pr inter . Follo w the appropria te procedure below f or the operating syst[...]

  • Page 45

    Using the Machine a s a Shared Printer on a Network 39 1. Installation 3. The follo wing window will appear . Select A network printer , or a printer attached to another computer and clic k Next . 4. Select Bro wse for a printer and click Next . 5. Select the AM-400 from the list of shared printe rs and click Ne xt . 6. Select Ye s if you would lik[...]

  • Page 46

    Using the Machine as a Shared Pr inter on a Network 40 7. Click Finish . Window s ® 2000 1. Click the Start button, point to Settings , and select Printers . 2. Double-clic k the Add Printer icon. Click Ne xt in the Add Printer Wizard . 3. The follo wing window will appear . Select Network printer and click Next . 4. Select T ype the printer name,[...]

  • Page 47

    Using the Machine a s a Shared Printer on a Network 41 1. Installation 5. Select the AM-400 from the list of shared printe rs and click Ne xt . 6. Select Ye s if you w ould like to use the AM-400 as the def ault printer. Clic k Next . 7. Click Finish . Window s ® Me 1. Click the Start button, point to Settings , and select Printers . 2. Double-cli[...]

  • Page 48

    Using the Machine as a Shared Pr inter on a Network 42 5. Select the AM-400 from the list of shared printe rs and click Ne xt . 6. If the s er v er is running Window s ® XP or 2000, the dialog box below will appear . Click Have Disk and click Ne xt . If the s er v er is running Window s ® Me, go to St ep 10. 7. Click Br owse . 8. Navigate to y ou[...]

  • Page 49

    Using the Machine a s a Shared Printer on a Network 43 1. Installation 9. The follo wing window will appear . Click Ne xt . 10. Select Ye s if you would like to use the AM-400 as the def ault printer and click Next . 11. Select Ye s if you would like the printer to pr int a test page. Click Finish .[...]

  • Page 50

    Entering Your Na me and Fax Number 44 Entering Y our Name and Fax Number Bef ore you begin sending fax es, enter your name and f ax (telephone) number as explained below and set the date and time as e xplained in the f ollowing section. Once you enter this inf or mation, it will automa tically appear at the top of each f ax page you send. 1 Make su[...]

  • Page 51

    Entering Your Name and Fax Number 45 1. Installation 6 Enter your name b y pressing number keys f or each letter as shown in the chart below . Up to 24 character s can be entered. Example: SHARP = 7777 44 2 777 7 ♦ T o e nter two letters in succe ssion that require the same ke y , press after enter ing the first letter. T o clear a mistake, press[...]

  • Page 52

    Setting the Da te and Time 46 Setting the Date and Time The date and time appear in the fax mode display and are printed at the top of ev ery pa ge you f ax. Set the da te and ti me as explained below . ♦ If you will not be using f ax mode, the date and time do not need to be set. ♦ Note that the date and time will need to be reset if the machi[...]

  • Page 53

    Setting the Date an d Time 47 1. Installation 5 Enter a two-digit number f or the month (“01” for Jan uary , “02” for February , “12” for December , etc.). Example: Februar y 6 Enter the year (f our digits). Example: 2005 7 Enter a two-digit nu mber f or the hour (“00” to “23”) and a two-digit number for the minute (“00” to [...]

  • Page 54

    General Machine Settings 48 General Machine Settings Ringer Like a telephone, the machine will r ing to aler t you when a call comes in. T o adjust the volume of the ri nger or tur n it off, follo w the steps below . 1 Make sure that the da te and time displa y of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Press a nu[...]

  • Page 55

    General Machin e Settings 49 1. Installation Alarm v olume The machine sounds a three-beep alar m to aler t y ou when an error occurs during fax transmission or reception. T o adjust the volume of the alarm or tur n it off, f ol low the steps below . 1 Make sure that the da te and time displa y of fax mode appears (if needed press ) and then press [...]

  • Page 56

    General Machine Settings 50 A uto clear After a f ax or copy job is completed, the machine will automatically retu rn all temporar y copy settings or all temporar y fax settings to the default settings if 60 seconds elapses without any ke ys be ing pressed on the operation panel. If desired, you can change the amount of time that must elapse to 30 [...]

  • Page 57

    General Machin e Settings 51 1. Installation Ke y tone off The machine nor mally sounds a be ep (ke y tone) each time you press a ke y on the operation panel. If you wish to turn off the ke y tone, f ollow the steps below . 1 Press (or ) and then . 2 Press . 3 Press to turn on the key tone or to turn off the key t one . 4 Press re peatedly to exit.[...]

  • Page 58

    General Machine Settings 52 Selecting the display langua ge If desired, you can change the language used in the displ a y , repor ts and lists. ♦ Note: This setting is not av ai lab le in some coun tries. 1 Press (or ) and then . 2 Press . 3 Press or until the desired language appears and then press . • The selections that are availab le v ar y[...]

  • Page 59

    53 2. Cop ying 2. Copying Making a Copy T o ma ke a cop y , you can place the or iginal on the document glass or inser t it into the auto document feeder . ♦ The auto document feeder allo ws you to load up to 20 A4-size originals at once. 1 Press to select copy mode. COPY 100% A4 01 Displa y: ∗∗ CO PY ∗∗ Enlarge/ reduce ratio P aper size [...]

  • Page 60

    Making a Copy 54 2 Place the original on th e document glass or in the auto document feeder . Using the document glass: Open the document glass cover and place the original face down on the glass with the top edge against t he docu ment guide. • Make sure the centre of the original is aligned with the centre mark on the document guide, and then c[...]

  • Page 61

    Making a Cop y 55 2. Cop ying • Contrast: Medium (bar a t mid-point) (Note: The default contrast setting can be changed as explained on page 61.) • E-Sor t (collating sets of copies): OFF • Duplex Scan: OFF Note: After temporary copy settings are select ed, the settings will rev er t to the abov e def ault settings if the auto clear time elap[...]

  • Page 62

    Selecting Temporar y Copy Settings 56 If MEMOR Y IS FULL appears... If the memor y becomes full whil e multiple originals are bei ng scanned using the auto document feeder , MEMORY IS FULL will appear in the disp lay . ♦ Press if you want to mak e copies of only the origi nals that hav e already been scanned. The remaining or iginals will be ejec[...]

  • Page 63

    Selecting T emporar y Copy Settings 57 2. Cop ying Number of Copies If you wish to make more than one copy of the or iginal (or of each origin al if you ha v e loaded multiple or iginals in the auto document feeder), press the number ke ys to enter the number of copies. ♦ The maximum number is 99. ♦ T o clear a mi stake , press . Example : Pres[...]

  • Page 64

    Selecting Temporar y Copy Settings 58 E-Sor t (collating sets of copies) T o so r t the copies as shown below under “Sor ted”, first set the number of copies per orig inal (at least “2” copies must be set), and then press once or twice so that “E-SOR T ON” appears. E-SORT E-SORT ON 100% SORT 02 A B C A B C A B C C C B B A A Originals So[...]

  • Page 65

    P er manent Cop y Settings 59 2. Cop ying P e rmanent Copy Settings The f ollowing cop y settings remain in effect until the y are changed. These settings do not re vert to the default settings when the auto cle ar time elapses or when is pressed. Default copy quality setting The def ault quality setting (page 57) is “T EXT” (this is the settin[...]

  • Page 66

    Permanent Cop y Settings 60 Copy resolution The copy resolution is initially set to 300 dpi. If you need a shar per image, f ollow the steps below to change the setting to 600 dpi. 1 Press and the n or until the display at right appear s. 2 Press . 3 Select the resolution setting: 300 DPI: 600 DPI: 4 Press repeate dly to e xit. MENU Z A The displa [...]

  • Page 67

    P er manent Cop y Settings 61 2. Cop ying Default copy contrast setting The def ault contrast settin g (page 57) is medium (this is the settin g that is used if you do not mak e a selection). If desired, you can change the def ault contrast to a higher or lower le v el. 1 Press and the n or until the display at right appear s. 2 Press . 3 Press to [...]

  • Page 68

    Using the Auto Docum ent Feeder 62 Using the A u to Document Feeder Size and weight of origin als that can be fed through the auto document feeder 52 g/m² Minimum document size: Minimum siz e Minimum w eight Up to 20 sheets at once: Size : A4 (210 x 297 mm) Max. weight: 80 g/m 2 1 sheet at a time (manual f eeding): Max. size: 216 x 356 mm Max. wei[...]

  • Page 69

    Using the A uto Document F eeder 63 2. Cop ying Other restrictions ♦ The scanner cannot recognise yellow , greenish yellow , or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be d r y before the y pass through the document feeder . ♦ All clips, staples, and pins must be remo ved from documents bef ore loading in the feede[...]

  • Page 70

    Copying onto Envelopes and Cards 64 2 Insert the document face up into the document feeder . The top edge of the document should ente r the feeder first. • DOCUMENT READ Y will appear briefly in the di spla y . • Y ou can now continue with a copy , fax, or scan oper ation. Copying onto En velopes and Cards T o copy onto env elopes, cards, and o[...]

  • Page 71

    Cop ying onto En v elopes and Cards 65 2. Cop ying 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide. • Make sure the center of the origin al is aligned with the center ma[...]

  • Page 72

    Copying onto Envelopes and Cards 66 4 Insert the sheet or envelope into the bypass tra y as sho wn with the print side face down. • When inser ting an env elope, the flap should be posi tioned on the left side as shown. 5 Press . 6 Press or until the correct size appears in the display . 7 Press . • Changing th e size setting: If you need to ch[...]

  • Page 73

    67 3. Sending Fa x e s 3. Sending F axes Sending a F ax F ollow the steps below to send a f ax. T o dial th e fax number of the receiving machine, yo u can either directly ent er the number with the number keys (Direct K eypad Dialling), or press and enter a two-digit Speed Dial number (Speed Dialling). ♦ T o use a Spee d Dial number , y ou must [...]

  • Page 74

    Sending a Fax 68 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide. • Make sure the centre of the origin al is aligned with the centre mar k on the document guide, and the[...]

  • Page 75

    Sending a F ax 69 3. Sending Fa x e s 3 The default temporary fax se ttings are as follows. T o change a setting, see Selecting T emporary Fax Settings on page 7 7. • Resolution: ST ANDARD (Note: The default resolution setting can be changed as explained on page 84.) • Contast: NORMAL • Duplex Scan: OFF • Line monitor : OFF (Note: The defau[...]

  • Page 76

    Sending a Fax 70 5 Check the displa y . If the name or number shown is correct, press . • If you made a mistak e when entering a number , press to bac kspace and clear one digit at a time, and then re-enter the correct digit(s). 6 Scanning of the origi nal(s) will begin. • If yo u are using the auto document feeder: After the or iginals are sca[...]

  • Page 77

    Sending a F ax 71 3. Sending Fa x e s Using the REDIAL key When sending a fax, y ou can also automa tically redial the last number dialled by the machine. F ollow the f ax sending procedure on the pre vious pages. In Step 4, press , make sure the number that appears in the displa y is the n umber y ou wish to dial, and then press . Scanning of the [...]

  • Page 78

    Storing a Number for Speed Dialling 72 1 Make sure that th e date and time display of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Press . 5 Enter the fax number by pressing the number ke ys (max. of 60 digits). (Note: A space cannot be entered.) • T o clear a mistake, press . • If a pause is require d between any [...]

  • Page 79

    Storing a Number fo r Speed Dialling 73 3. Sending Fa x e s 7 Enter a name by pressing number keys f or each letter as shown in the chart below . Up to 20 character s can be entered. (If y o u do not wish to enter a name, go directly to Step 8.) Example: SHARP = 7777 44 2 777 7 ♦ T o enter two letters in succession that require th e same ke y , p[...]

  • Page 80

    Storing a Number for Speed Dialling 74 9 Press if you want the machine to use Super G3 mode (the fastest transmission mode) when u sing this number . Press if you do not want the machine to use Super G3 mode. • Press f or OFF if line errors frequently result when Super G3 mode is used. • Note that ev en when ON is selected, Super G3 mode is use[...]

  • Page 81

    Storing a Number fo r Speed Dialling 75 3. Sending Fa x e s Editing and deleting auto-dial number s If you need to make changes to a previously stored auto-dial number , or clear a number , f ollow these steps: 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2 Press . 3 Press . 4 Press . 5 Press t[...]

  • Page 82

    Storing a Number for Speed Dialling 76 8 Press . 9 Make the desired changes to the name . • T o move the cursor to the r ight, press . When the cursor is over a letter that you wish to change, press the ap propr iate number ke y repeatedly until the desired letter appears (see Step 7 on page 73). The new letter will replace the old letter. T o ba[...]

  • Page 83

    Selecting T empora r y F ax Settings 77 3. Sending Fa x e s Selecting T emporary Fax Settings Y ou can adjust one or more of the following temporary fax settings bef ore pressing to begin transmission. Resolution The follo wing resolution settings are av ailable f or f axing: T o select a resol ution setting, press until the desired setting appears[...]

  • Page 84

    Selecting Temporary Fax Settings 78 Duplex Scan Duplex Scan pro vides a conv enient method f or f axing multiple two-sided origina ls using the auto document feeder . When this setting is selected, after the stack of originals is fed through the auto document f eeder the first time, you simply turn the stack o ver (do not change the order of the pa[...]

  • Page 85

    Other F ax T ransmission Settings 79 3. Sending Fa x e s Other F ax T ransmission Settings Checking and cancelling stored fax jobs F ollow the steps below to chec k the fax jobs that are w aiting in memor y for transmission. Y ou can also use this procedure to cancel a stored fax job . 1 Make sure that the date and time displa y of fax mode appears[...]

  • Page 86

    Other Fax Transmiss ion Settings 80 A utomatic redialling wh en the line is b usy If you use Direct K eypad Dialling, Speed Diall ing, or Search Dialling to send a f ax and the lin e is busy , the machine wi ll automatically redial the number . The machine will make two redial attempts at inter vals of five minutes. ♦ T o cance l a job that is wa[...]

  • Page 87

    Other F ax T ransmission Settings 81 3. Sending Fa x e s Recall times f or automatic redi alling when the line is busy If desired, you can change the maximum number of automatic redialling attempts made when the line is busy . ♦ The initial setting is “02” times. 1 Make sure that the date and time displa y of fax mode appears (if needed press[...]

  • Page 88

    Other Fax Transmiss ion Settings 82 A utomatic redialling after a line err or If you use Direct Ke ypad Dialling, Speed Dia lling or Search Dia lling to send a f ax and a line error occurs durin g the transmission, the machine will automatically redial the number an d atte mpt to complet e the transmission. Retransmission will begin from the page w[...]

  • Page 89

    Other F ax T ransmission Settings 83 3. Sending Fa x e s Recall times f or automatic re dialling after a line error occurs Y ou can select “0” or “1” fo r the number of au tomatic rediallin g atte mpts after a line error occurs. ♦ The initial setting is “1”. 1 Make sure that the date and time displa y of fax mode appears (if needed pr[...]

  • Page 90

    Other Fax Transmiss ion Settings 84 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Select the resolution setting: : ST ANDARD : FINE : SUPER FI NE 5 Press re peatedly to exit. FA X MENU Default resolution for faxing The default resolution f or faxing is init ially set to ST [...]

  • Page 91

    Using an Extension Phone t o Send a F ax 85 3. Sending Fa x e s Default Line Monitor setting The default setting for Line Monitor (lis tening to the line and fax tones through the speaker dur ing a fax transmission) is initially MONITOR OFF . If desi red, you can change the def ault setting to MONITOR ON. 1 Make sure that the date and time display [...]

  • Page 92

    Using an Exte nsion Phone to Send a Fax 86 2 Place the original on the document glass or in the auto document feed er . • If the document glass is used, only one p age can be transmitted. • If needed, select the resoluti on and/or contrast. 3 Pick up the e xtension phone, listen for the dial tone, and dial the fax number of the receivin g machi[...]

  • Page 93

    Broadcasting (Send ing a F ax to Multiple Dest inations) 87 3. Sending Fa x e s Br oadcasting (Sending a F ax to Multiple Destinations) This function allows you to send the same f ax to as many as 100 diff erent destinations in just one operation. ♦ When sending to multiple destinatio ns, only destinations that hav e been stored as Speed Dial num[...]

  • Page 94

    Broadcasting (Send ing a Fax to Multiple Dest inations) 88 6 Repeat Steps 4 and 5 for eac h of the other destinations to which y ou wish to send the fax (maximum of 100). • T o che ck y our selected destinations, press to scroll through th em. T o delete a destination, scro ll to the destination and then press . 7 When you are ready to begin tran[...]

  • Page 95

    Broadcasting (Send ing a F ax to Multiple Dest inations) 89 3. Sending Fa x e s Storing numbers in a Gr oup Groups allow you to send a fax to a group of f ax machines by simply specifying the appropr iate Group. T o store a group of numbers in a Group, f ollow the steps below . ♦ T wo groups are av ailable, Group 1 and Group 2. ♦ Up to 100 numb[...]

  • Page 96

    Broadcasting (Send ing a Fax to Multiple Dest inations) 90 7 Repeat Steps 5 and 6 for each of the ot her destinations that you want to include in the Gr oup (maximum of 100). • T o check your selected destinations, press to scroll through them. T o delete a destination, scroll to t he de stination and then press . 8 When you ha ve finished stor i[...]

  • Page 97

    Timer T ransmission 91 3. Sending Fa x e s 7 Press repeate dly to e xit. Timer T ransmission The Timer function allows you to store a f ax job to be tr ansmitted automatically at a specified time. Up to four timer f ax jobs can be stored at once, and the time of each can be specified up to a week in adv ance. ♦ Y ou can use thi s function to take[...]

  • Page 98

    Timer Tran smission 92 6 Press to select SET . • Note which Timer number (Timer 1, 2, 3, or 4) appears in the display . This is the numbe r of the Timer job y ou are storing. 7 Enter the time at which y o u want the fax to be sent. • Enter two-digits f or the hour (“00” to “23”) a nd two-digits f or the minute (“00” to “59”). Ex[...]

  • Page 99

    Timer T ransmission 93 3. Sending Fa x e s 10 Specify the destination using on e of the methods below: • Press , enter the 2-dig it Speed Dial number of the destination, and press . • Press o r until the name of the destination appears in the display (if no name was stored, the nu mber will appear), and press . • Enter the full fax n umber of[...]

  • Page 100

    Timer Tran smission 94 Cancelling a timer job If you need to cancel a ti mer job before it is performed, follow the steps below . ♦ Y ou will need to know the timer number assigned to the job in order to cancel it. If you don’t remember the number (it appears in the display when you store the job), print out the Timer List. (See pag e 128.) 1 M[...]

  • Page 101

    95 4. Receiving Fa x e s 4. Receiving F axes Selecting the Reception Mode The machine has two modes f or receiving fax es: FA X O N LY mode: Select this mode when you only w ant to receive f ax es on your line . The machine will automatica lly answ er all calls on on e ring and re ceive incoming f axes . (“F AX” will appear in the fax mode disp[...]

  • Page 102

    Using FAX ONLY Mode 96 Using F AX ONL Y Mode When the reception mode is set to F AX ONL Y , the machine will automa tically answ er all calls on one rin g and receive incoming f ax es. ♦ The number of rings on which the machine answers can be changed as explained below . ♦ When the reception mode is set to F AX ONL Y mode, the machine will rece[...]

  • Page 103

    Using EXT . TEL Mode 97 4. Receiving Fa x e s Using EXT . TEL Mode When the reception mode is set to EXT . TEL, you must ans wer all calls (ev en f axes) b y picking up an e xtension phone that is connected as e xplained on page 17. 1 When the machi ne and extensio n phon e ring, make sure that the date and time displa y of fax mode ap pear s (if n[...]

  • Page 104

    Using EXT. TEL Mode 98 Reception Ratio The machine has been set at the factor y to automa tically reduce the size of received documents to fit the size of t he printing paper. This ensures that data on the edges of the document are not cu t off. If desired, you can turn this function off and hav e receiv ed documents pr inted at full size . ♦ If [...]

  • Page 105

    Substitute Re ception to Me mor y 99 4. Receiving Fa x e s Substitute Reception to Memory In situations where pr inting is not possible , such as when the machine r uns out of paper, the toner car tridge needs replacement, or the paper j ams, incoming fax es will be receiv ed to memor y . Incoming fax es will also be received to memory if a sheet o[...]

  • Page 106

    100 5. Special F ax Functions P olling (Requesting a Fax T ransmission) P olling allows y ou to call another fax machine and ha ve it send a document (previously loaded in the ma chine’ s f eeder or stored in memor y) to your machine without assistance from the operator of the other machine. Hint: P olling is useful when you w ant the receiving f[...]

  • Page 107

    Being P olled (Memor y P olling) 101 5. Special Functions Being P olled (Memor y P olling) T o let ano ther fax machine poll your machine, y ou must first store the document in memor y using the following procedure. T ransmission will take place when the other fax machine calls your machine and activ ates polling. Y ou can choose whether to allow p[...]

  • Page 108

    Being Polled (Memory Polling) 102 Clearing a memory polling document T o cl ear a memor y polling document from memor y , follo w these steps: 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Press to select CLEAR. 5 Press . • The document is cleared from memo r y . FA X MEN[...]

  • Page 109

    103 6. Printing 6. Printing Printing a Document Fr om an Application ♦ T o use the machin e as a printer , the machine must be connected to your computer with a USB cable, and the pr inte r dri ver m ust be installed on your computer (see page 25). 1. When you are ready to print a document from an application on your computer , select Print from [...]

  • Page 110

    Selecting Print Settings 104 Selecting Print Settings The print settings are selected in the SHARP AM-400 Printing Preferences (“SHARP AM-400 Proper ties” in some versions of Windows). ♦ T o make temporar y chang es to the pr int settings, open the SHARP AM-400 Printing Preferences from an application as explained in Step 2 on page 103. The s[...]

  • Page 111

    Selecting Print Settings 105 6. Printing P age Setup tab • Select the Pa p e r S i z e an d Pa p e r S o u rc e . When the Paper Source is set to Tr a y , the Pa pe r S i z e can be set to A4 . When the Paper Source is set to BypassT ray , the Pa p e r S i z e can be set to Letter , Legal , A4 , A5 , En velope #10 (105 x 241 mm), En velope Monar [...]

  • Page 112

    Selecting Print Settings 106 Adv anced tab The Advanced tab is used to specify how the printed image is scaled to the paper . Normally Match Pa ge Size is selected so that the image size matches the paper size selected on the Pa g e S et up tab (th e image is no t reduced).[...]

  • Page 113

    Selecting Print Settings 107 6. Printing • If you wish to scale the image to a smaller size , select Auto Scaling . The paper size setting on the Pag e S e t u p tab will appear i n Current P age Size . Select the size to which you wish to scale the image in Output Size . The amount of the reduction will be shown in the page image. The f ollowing[...]

  • Page 114

    Printing on Envelopes an d Cards 108 Printing on En velopes and Cards T o pr int on envelopes, cards, and other special sizes of paper , use the bypass tra y on the side of the machine. The bypass tra y can be used to print on the follo wing sizes: Letter (216 x 279 mm) Legal (216 x 356 mm) A4 A5 Env elope #10 (105 x 241 mm) Env elope Monarch (98 x[...]

  • Page 115

    Printing on Env elopes and Cards 109 6. Printing 2 Insert the sheet or envelope into the b ypass tray as shown with the print side face down. • When inser ting an env elope, the flap should b e positioned on the left side as shown. ♦ After the sheet is inser ted, the display will show the alterna ting messages “BYP ASS P APER! / IF COPY , PRE[...]

  • Page 116

    110 7. Scanning The machine can be used to scan documents to your computer . Both colour and blac k and white scanning are possible. Y ou can either begin scanning from a TW AIN- or WIA-compliant softw are program, or from the operation panel of the machine. ♦ T o use the machin e as a scanner , the machine must be connected to your computer with[...]

  • Page 117

    Scanning F rom a TW AIN Application 111 7. Scanning • Note: The document glass is not suitable f or scanning books or other bound documents (the surface to be copied must lie flat on the glass). Using the auto document feeder: Adjust the document guide to the wid th of your original(s), and then inser t the originals face up into the f eeder . ?[...]

  • Page 118

    Scanning From a TWAIN Application 112 4 In the dialog bo x that appears, select “SHARP MFP TW AIN I” and clic k the Select button. Note: The selection WIA-SHARP AM-400 is for WIA applications and is ex plained in the following section. 5 Click the File menu and select “Acquire Image”. 6 The TW AIN scanner driver window will appear . Select [...]

  • Page 119

    Scanning F rom a TW AIN Application 113 7. Scanning • If you are using the auto document f eeder , select Use A utomatic Document Feeder . • If you wish to use the sta ndard preset scanning se ttings, click Photo or Document as appropri ate for the original in the Standard Preset field. • The Advanced Contr ols can be adjusted as needed. Note[...]

  • Page 120

    Scanning From a WIA Application (Windows XP/Me only) 114 1 Place the original on the document glass. Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide. • Make sure the centre of the origin al is aligned with the centre mar k on the document guide, and then close the cov er [...]

  • Page 121

    Scanning F r om a WIA Application (Windo ws XP/Me only) 115 7. Scanning 3 Click the File menu and select “From Scanner or Camera”. • The File menu of P aint is shown below . 4 If y ou have WIA drivers f or other devices installed on y our system, the “Select Device” windo w will appear . Select “WIA-SHARP AM-400” and click the OK b ut[...]

  • Page 122

    Scanning From a WIA Application (Windows XP/Me only) 116 5 The follo wing window will appear . Se lect the desired scan settings and then clic k the Scan button to begin scanning . • T o vi ew a pre vie w of the scanned image using the selected setti ngs, click the Previe w but to n. • After the Preview b utton is presse d and the preview image[...]

  • Page 123

    Scanning F rom the Scanner Wizard (Windows XP/Me only) 117 7. Scanning Scanning Fr om the Scanner Wizar d (Windo ws XP/Me onl y) If you are using Windows ® XP/Me , you can also scan from the Scanner and Camera Wizard. Place the origina l on the document gla ss (the auto document feeder cannot be used). Click the start button, clic k Control P anel[...]

  • Page 124

    Scanning From the Op eration Panel 118 Scanning Fr om the Operation P anel Y ou can scan directly from the machine by selecting scan mode and then one of six scan menus on the operation panel. ♦ T o sca n from the operation panel, Button Manager must b e installed on your computer and must be running. Button Manager star ts au tomatically when yo[...]

  • Page 125

    Scanning F rom the Operation P anel 119 7. Scanning Selecting Button Manager to handle scanner events T o scan from the operation panel, you mu st first select Button Manager a s the program on your computer that handles scann er ev ents from the machine. F ollow the appropr iate procedure bel ow and on the f ollowing pages for your operating syste[...]

  • Page 126

    Scanning From the Op eration Panel 120 4 . Select SC1 (scan menu SC1) from the Select an event list. 5 . In the Actions field, select Star t this program and then select Sharp Button Manager I from the list of programs .[...]

  • Page 127

    Scanning F rom the Operation P anel 121 7. Scanning 6 . Click the Appl y button. 7 . Repeat Steps 4 through 6 for each of e vents SC2 through SC6 (select Sharp Button Manager I for each e v ent). When finished, click the OK button to close the window . Window s ® 2000 1 . Click the Start button, point to Settings , and select Control P anel . 2 . [...]

  • Page 128

    Scanning From the Op eration Panel 122 1 Press to select scan mode. 2 Place the original on th e document glass or in the auto document feeder . Using the document glass: Open the document glass cov er and place the original face down on the glass with the top edge against t he docu ment guide. • Make sure the centre of the original is aligned wi[...]

  • Page 129

    Scanning F rom the Operation P anel 123 7. Scanning 3 Press or until the desired scan menu appears in the display . Example: Press once f or SC2: 4 Press . • If the selected scan menu has been set to display the TW AIN driver settings on your computer (page 125) , ad just the settings as desi red on your computer and then click the Scan b utton ([...]

  • Page 130

    Scanning From the Op eration Panel 124 ♦ If the Button Manager icon does no t appear on the taskbar , click the start button, select All Programs ( Programs in Windo ws ® 2000/Me), select Sharp Button Manager I , and then click Button Manager to start Button Manager . 2 . In the Scan Button Destination Settings window , click the tab of the scan[...]

  • Page 131

    Scanning F rom the Operation P anel 125 7. Scanning • If you wish to ha ve the TW AIN dr iver open on y our computer during scanning from the operation panel to allow you to select scan settings, select Show TW AIN setting screen when scanning . • In the Scan Setu p field, select the Colour Mode , Image Area , and Resolution . • When F AX is [...]

  • Page 132

    Scanning From the Op eration Panel 126 • When OCR is selected as the application T o select the OCR program to be used, click Refer in the OCR field. Select the desired program in the Application window and click OK . The selected program will appear in Start-Up Application . Select the Star t-Up Option and File F ormat .[...]

  • Page 133

    Scanning F rom the Operation P anel 127 7. Scanning • When Fili ng is s elect ed as the application T o se lect the fo lder where the image file will be saved, clic k Refer in the Filing field. Select the desired folder in the Bro wse for Folder window and clic k OK . The selected f older will appear in Pa t h . Select the File Format. 3. When yo[...]

  • Page 134

    128 8. Printing Lists Y ou can print lists showing settings and information en tered in the machine, and recent fax tr ansactions. The lists are described below . T o print a list, f ollow these steps. 1 Press and then or until the di spla y at right ap pears. 2 Press . 3 Press or until the desired list appears in the displa y . 4 Press once. MENU [...]

  • Page 135

    Printing List s 129 8. Printing Lists T elephone Number List This list shows the f ax numbers that ha v e been stored for automatic dialling. Group List This list shows the f ax numbers that ha v e been stored in each Group K ey . Setup List This list shows your cur rent selections for the MENU ke y settings. The list also shows y our name and fax [...]

  • Page 136

    Printing Lists 130 T ransaction Report This repor t is pr inted out automatica lly after an operation is completed to allow you to check the result. The machine is set at the fa ctor y to pri nt out the repor t only when an error occurs. ♦ The T ransacti on repor t cannot be printed on demand. Headings in the T ransaction Repor t SENDER/ RECEIVER[...]

  • Page 137

    Printing List s 131 8. Printing Lists T ransaction Report print condition Y ou can change the condition und er which a T ransaction Repor t is pr inted out. F ollow the steps below . 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press 2 Press . 3 Press . 4 Press a number fr om to to select the condition[...]

  • Page 138

    Printing Lists 132 A uto print-out of Activity List Y ou can set the Activity List to pr int automa tically whenev er information o n 30 f ax transactions has accumulated. (The Ac tivity List can still be printed on demand at any time .) Follo w these steps: 1 Make sure that the date and time display of fax mode appears (if needed press ) and then [...]

  • Page 139

    133 9. Maintenance 1 Squeeze the cover release ➊ and open the auto document feeder cover . Open the document glass cover . 2 Wipe the par ts indicated in white below (scanning g lass, rollers, and white backplate) with a c lean cloth. • Make sure that all dirt and stains (such as correcting fluid) are remov ed. Dir t and stains will cause ver t[...]

  • Page 140

    Maintenance 134 3 Close the auto document feeder cover , pressing down on both sides to make sure it clic ks into place. Cleaning the document glass Open the document glass cover and clean the document glass b y wiping it with a soft, dry cloth (be sure not to use a cloth that will scratch the gl ass). If needed, moisten the cloth with isopro p yl [...]

  • Page 141

    Maintenance 135 9. Maintenance Cleaning the print roller s Clean the print rolle rs frequently to pre vent smudges or other dirt from appearing on your output. T o clean the rolle rs, press the side cov er release to open the side cover , and then clean the rollers indicate d below with a clean cloth. Cleaning the housing Wipe the external par ts a[...]

  • Page 142

    Maintenance 136 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . • Caution! The fusing unit inside the print compar tment becomes very hot dur ing operation. Do not touch the in side of the pr int compar tment. 2 Squeeze the toner cartridge handle ➊ and pull the toner car trid ge out of the comp[...]

  • Page 143

    Maintenance 137 9. Maintenance 3 Continue fr om Step 4 on page 19 to install the new toner cartridge . Replacing the Drum Car tridge Viewing the total n umber of pages printed T o mainta in ex cellent pr inting quality , we recommend that y ou replace the drum car tridge after 20,000 pages have been printed. F ollow these steps to view the total nu[...]

  • Page 144

    Maintenance 138 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . • Caution! The fusing unit inside the print compartment becomes v ery hot during operation. Do not touch the inside of the pr int compar tment except as instr ucted in the follo wing steps. 2 Squeeze the toner cartridge handle ➊ an[...]

  • Page 145

    Maintenance 139 9. Maintenance 3 Grasp the drum car tridge handle and gently pull the old cartridge out of the machine. 4 Remove the ne w drum cartridg e from its pac kaging. 5 Insert the dr um car tridge into the print compartment, sliding it along the guides. • Do not touch or allow other obj ects to contact the drum (the green cylinder). This [...]

  • Page 146

    140 10. T r oubleshooting Pr oblems and Solutions Line err or Problem Solution LINE ERROR appears in the display . A line error occurs when your machine cannot communicate corre ctly with the other f ax machine. The error is usually due to a problem on the phone line. T r y the transactio n again. If the error persists, check the follo wing: • Ch[...]

  • Page 147

    Problems and Solutions 141 10.. T rouble- shooting Dialling and fax tr ansmission problems Prob lem Solutio n No dial tone when you pick up an extension phone connected as explained on page 17, or use the line monitor function. • Make sure that the telephone line is proper ly connected to both the TEL. LINE sock et and the wall sock et (see page [...]

  • Page 148

    Problems and Solutions 142 F ax reception prob lems Prob lem Solution The machine doesn't receive f axes automatically . • Make sure that the reception mode is set to F AX ONL Y (see page 95). The power is on, but reception does not take place . • Make sure that the telephone line cord is plu gged into the TEL. LINE socket, and not the TEL[...]

  • Page 149

    Problems and Solutions 143 10.. T rouble- shooting Copying pr oblems Prob lem Solution The quality of copies is poor and/or dar k vertical lines appear wh en the document feeder is used. • Any dir t or materi al on the scanning glasses will cause spots or lines to appear on copies (and on transmitted fax es and scanned images). Clean the scanning[...]

  • Page 150

    Problems and Solutions 144 General prob lems Problem Solution Nothing appears in the display . • Make sure the power cord is properly plugged into a power outlet. • Connect another electr ical appliance to th e outlet to see if it has power . The machine does not respond when you press any of its k eys . • If a beep sound is not made when you[...]

  • Page 151

    Messages and Signals 145 10. T rouble- shooting Messages and Signals Displa y messages ADD P APER Check the printing paper . If the tra y is empty , add paper . If there is paper in the tra y , make sure it is inser ted corre ctly (take out the stack, align the edges e venly , and then reinser t it in the tray). Printing will resume automatically w[...]

  • Page 152

    Messages and Signals 146 DR UM LIFE O VER This appears when the dr um car tr idge needs replac ement. F AX RX IN MEMOR Y A f ax has been received in memor y because the toner car tr idge needs replacement, you hav e run out of printing paper , the paper is jammed, or paper is inser ted in the bypass tra y . The f ax will print out automatically whe[...]

  • Page 153

    Messages and Signals 147 10. T rouble- shooting A udibl e signals REMO VE / BYP ASS P APER (alter nating messages) A f ax has been rece ived to memory because paper is inser ted in the bypass tra y (f ax es cannot be pr inted while paper is i n the bypass tra y). Remov e the paper from the bypass tr ay to allow the f ax to be printed. SYSTEM ERROR [...]

  • Page 154

    Clearing Paper Jams 148 Clearing P aper Jams Clearing a jammed document If the or iginal document d oesn’t feed properly du ring transmission or copying, or DOCUMENT JAMMED appears in the displa y , first tr y pressing . If the document doesn't feed out, open t he auto do cument feeder cov er and remov e it. Important: Do not tr y to remov e[...]

  • Page 155

    Clearing Paper Jams 149 10. T rouble- shooting 3 Close the auto document feeder cover , pressing down on both sides to make sure it clicks into place . Press down on the marks[...]

  • Page 156

    Clearing Paper Jams 150 1 Press the side cover release ➊ and then open the side cover ➋ . 2 Push the two heater r oller release lever s down to release the heater roller . • Caution! The fusing unit (indicate d in white at right) becomes ver y hot during operation. Do not touch the fusing uni t. 3 If the jammed pa ge is pro truding fr om the [...]

  • Page 157

    Clearing Paper Jams 151 10. T rouble- shooting 4 If the jammed page cannot be pulled out directl y , open the fr ont co ver ➊ and rotate the white knob ➋ in the direction shown to feed the jammed page out into the output tra y . 5 After the jammed page has been removed, push the tw o heater roller release levers back up. 6 Close the front co ve[...]

  • Page 158

    152 A Activity List, 128 Activity List, Auto Print Out, 132 Alarm volume, 49 Audible signals, 147 Auto clear, 50 Auto document fe eder Document restrictions, 63 Document sizes, 62 Loading document, 63 Automati c redialling Line busy, 80 Line error, 82 B Broadcasting, 87 Button Manager settings, 123 C Cancelling a fax job , 79 Cancelling a print j o[...]

  • Page 159

    Index 153 K Key tone off, 51 L Language used in display, 52 Letters, entering, 45, 73 Line error, 140 Line Monitor, 78 Loading printing pa per, 23 M Memory, substitute reception to, 99 N Number of rings in FAX ONLY reception mode, 96 P Paper jams, clearing, 148 Paper size setting, 24 Paper, loading, 23 Polling, 100 Power cord, 14 Print job, cancell[...]

  • Page 160

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  • Page 161

    CLASS 1 LASER PRODUCT LASER KLASSE 1 Beim Anschalten dieses Gerätes an Datenver ab eitungsanlagen ist sicherzustellen, daß die Gesamtanlage den jeweiligen technischen V orschr iften entspricht. Caution This produ ct contains a lo w pow er laser de vice. T o ensure contin ued saf ety do not remov e an y cov er or attempt to gain access to the i ns[...]

  • Page 162

    Ve r. 1 . 0 SHARP ELECTRONICS (UK) L TD . Sharp Hou se, Thorp Road , New ton Heath, Ma nchester , M40 5BE SHARP ELECTRONICS (EUR OPE) GMBH Sonninstrasse 3, 20097 Hamburg, Germany Phone: (040) 2376-0 Zweigniederlassung Ö sterreich Handelskai 342, 10 20 Wien, Austria T elefon: (01) 7 27 19-0 Poland:Infolinia 0-801-601-609 (koszt po łą czenia: impu[...]