Siemens 3000 manual

Communication for the open minded Siemens Enterprise Communications www .siemens.com/open Documentation HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice ME OpenS tage 20 Operating Instructions[...]

Important information 2 Important informat ion T rademarks F or saf ety reasons, t he telephone should only be supplied with pow er: • using the original pow er supply unit. P art number: C39280-Z4-C51x (x: 0=EU, 1=US, 2=UK) or • in a LAN with P oE (P ow er o ver Ethernet), whic h com- plies with the IEEE 802.3af standard. Nev er open the telep[...]

Important inform ation 3 Location of the telephone • The telephone should be operated in a controlled en vironment with an ambient temperat ure betw een 5°C and 40°C. • T o ensure good speak erphone quality , the area in front of the micro- phone (front right) should be k ept clear . The optimum speakerphone distance is 50 cm. • Do not inst[...]

4 Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Software update . . . . . . . . . . . . . . . .[...]

5 Contents Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Turning the microphone[...]

6 Contents If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Busy override - joining a call in progress . . . . . . . . . . . . . . . . . . . . . 55 Using night answer . . . . . . . . . . . . . . . . . . . . [...]

7 Contents Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . 79 Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Accepting a call for another member of your team . . . . . . . . . . . . . . . . 81 Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

General information 8 General information About this manual This document contains general descriptions of the tec hnical options, which may not alw ays be a v ailable in individual cases. The r espective f ea- tur es must theref ore be individually defined in the terms of the contract. If a particular function on y our phone is not available to y [...]

General informat ion 9 Intended use The OpenStage phone is a desktop or w all-mounted unit designed f or speech tr ansmission and f or connection to the LAN. An y other use is r e- garded as unauthorized. T elephone type The iden tification details (exact prod uct designation and serial number) of your telephone can be f ound on the nameplate on th[...]

Getting to know yo ur OpenStage phone 10 Getting t o know y our OpenStage phone The f ollowing sections describe the most frequently used operating ele- ments and the displa ys on y our OpenStage phone. OpenStage 20 user interface 1 Y ou can make and receiv e calls as normal using the handset . 2 The displa y permits intuit ive operation of the pho[...]

Getting to know yo ur OpenStage phone 11 P ort s on the underside of the phone OpenStage 20 properties Display type LCD , 24 x 2 c haracters F ull-duplex speakerphone function ; 1 0/1 00 Mbps Ethernet switc h Æ page 1 2 ; W all mounting ; Network PC P ower supply unit Hands et[...]

Getting to know yo ur OpenStage phone 12 Using network ports more efficiently OpenStage 20 has a built-in 1 0 /1 0 0 Mbps Ethernet switc h. This means that you can connect a PC to the LAN dir ectly via the phone. Using this connection option sav es one network port f or eac h switc h used and requir es f e wer or shorter network cables when arr ang[...]

Getting to know yo ur OpenStage phone 13 Keys Fun cti on k ey s Mailbo x key and Menu key Audio key s Ke y F unction when ke y is pressed s End (disconnect) call Æ page 24. , Redialing Æ page 24. r But ton f or fix ed call f orwarding (with red LED k ey) Æ page 28. p Activ ate/deactivate micr ophone (also f or speakerphone mode) Æ page 25. Ke y[...]

Getting to know yo ur OpenStage phone 14 3-way navigator With this control, you can manage most of your phone ’ s functions, as well as its display s. Remo ve t he protectiv e film from the ring ar ound the 3-w ay na viga- tor bef ore using the phone. Operation F unctions when key is pressed Pr ess the $ key . In idle mode: • Open the idle menu[...]

Getting to know yo ur OpenStage phone 15 Keypad In cases where text input is possible, y ou can use th e ke ypad to input text, punctuation and special character s in addition to the digits 0 to 9 and the hash and asterisk symbols. T o do this, press the nu merical ke ys r epeatedly . Example: T o enter the let ter "h", press the number 4[...]

Getting to know yo ur OpenStage phone 16 Display Y our OpenStage 20 comes with a tilt-and-swiv el black-and-white LCD dis- play . Adjust the tilt and contr ast to suit y our needs Æ page 90. Idle mode Y our phone is in idle mode when ther e are no calls taking place or set tings being made. Example: Idle menu When in idle mode, press a ke y on the[...]

Getting to know yo ur OpenStage phone 17 Mailbo x Depending on the type and configuration of your communications platf orm (contact the rele vant service per sonnel), messages fr om services, such as HiP ath Xpressions ar e display ed in this application in addition to messages receiv ed. Messages Y ou can send short text messages to in dividual in[...]

Getting to know yo ur OpenStage phone 18 Caller list If you a re unable to accept an external or internal call, the call at tempt is stored in the caller list. Y ou can store answ ered calls either manually (both internal and external calls) or automatically (external calls only; contact y our service personnel f or details). Y our telephone stores[...]

Getting to know yo ur OpenStage phone 19 Pro g ra m / Se rv i c e m e nu Use the N menu ke y to reach y our communication sy stem’ s Pr ogram/ Service menu. The menu ke y LED remains red as long as y ou are in thi s menu. Example: The menu str ucture comprises se ver al lev els. T he first line in this str uct ure shows the menu cur rently select[...]

Step by Step Basic functions 20 Basic functions Answ ering a call Special defa ult ring signaling is set for y our telephone: • When you r eceiv e an internal call, y our telephone rings once e very f our seconds (single-tone se- quence). • When you r eceiv e an external call, your telephone rings twice in rapid s uccession ev ery four seconds [...]

Basic functions 21 Step by Step Answ ering a call via the loudspeaker (speak- erphone mode) Sugg estions f or using speak erphone mode: • T ell the other party that you are using speakerphone mode. • The speak erphone works bests at a low r eceiving volume. • The ideal distance between the user and the tele- phone set in speak erphone mode is[...]

Step by Step Basic functions 22 S w itc hing to the handset Prerequisi te: Y ou are engaged in a call in speak erphone mode. ^ and [ Lif t the handset. Pr oceed with your call. Open listening in the room during a call Y ou can let other people in the room join in on the call. Let the other party know that you ha ve t urned on the speaker . Prerequi[...]

Basic functions 23 Step by Step Making calls Off-hook dialing ^ Lif t the handset. j Internal calls: Enter the station number . External calls: Enter the e xternal code and the station number . The called party does not answ er or is busy: Replace the handset. On-hook dialing j Internal calls: Enter the station number . External calls: Enter the [...]

Step by Step Basic functions 24 Redialing a number The last three e xternal telephone numbers dialed are stored automatically . Y ou can redial them simply b y pressing a k e y . Displaying and dialing sa ved station numbers , Pr ess the ke y once to dial the number last dialed. Pr ess the ke y twice to dial the ne xt to the last number dialed. Pr [...]

Basic functions 25 Step by Step Rejecting calls Y ou can reject calls whic h y ou do not wish to tak e. The call is then signaled at another definable telephone (contact your service personnel). The phone is ringing. The caller appears on the screen. s Pr ess the ke y sho wn. If a call cannot be rejected, your tele phone will continue to ring. The [...]

Step by Step Basic functions 26 Calling a second party (c onsultat ion) Y ou can call a second par ty while a call is in progress. The fir st party is placed on hold. Confirm. j Call the second party . Return t o the first party: Confirm, or select and confirm the option shown. S witc hing to the held party (alt ernating) Select and confirm the opt[...]

Basic functions 27 Step by Step T ransferring a call If the person y ou are s peaking to wants to talk to anoth- er colleague of your s, y ou can transf er the call that col- league. Confirm. j Enter the number of the party to which y ou want to transf er the call. [ Announce the call, if necessary . Replace the handset. or Select and confirm the[...]

Step by Step Basic functions 28 Call forwar ding Using variable call forwar ding Y ou can immediately f orwar d internal or external calls to dif f erent internal or external telephones (destinations). (External destinations req uire special configuration in the sy stem.) r Pr ess the ke y sho wn. or $ Open the idle menu Æ page 1 6. Select and con[...]

Basic functions 29 Step by Step Using call forwar ding no reply (CFNR) Calls that are not answ ered af ter three rings (=def ault, can be adjusted by service personnel) or that are r e- ceived while another call is ongoing can be automatical- ly f orw arded to a specified telephone. N Pr ess the ke y sho wn. Select and confirm the option shown. j E[...]

Step by Step Basic functions 30 Call forwarding in th e ev ent of telephone fai lu re (C FS S) If configured (consult y our service per sonnel), y ou can define an internal or external call f orw arding destination that activ ates in the ev ent of telephone failure. N Pr ess the ke y sho wn. Select and confirm the option sho wn. j Enter the number [...]

Basic functions 31 Step by Step Call forwarding in the carrier netw ork and forwar ding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configured (contact y our ser- vice personnel), y ou can f orwar d calls to your assigned multiple subscriber number (MSN) (DID number) direct- ly within the carrier network. F or example[...]

Step by Step Basic functions 32 Using callbac k Y ou can request a callbac k if t he internal statio n called is bus y or i f no bod y a ns we r s. T his also applies f or external calls via ISDN ex changes. T his f eat ure sa ves y ou from having t o make r epeated at tempts to reac h the user . Y ou receive a callbac k • When the other party is[...]

Basic functions 33 Step by Step V iewing and deleting a st ored callbac k $ Open the idle menu Æ page 1 6. Select and confirm the option shown [1] . Select and confirm to displa y additional entries. Deleting a display ed entry Confirm. Ending retriev al Select and confirm the option shown. or N Pr ess the ke y sho wn. The LED goes out. or n Pr es[...]

Step by Step Enhanced phone functions 34 Enhanced phone functions Answ ering calls Accepting a specific cal l for your c olleague Y ou hear another telephone ring. N Pr ess the ke y sho wn. Select and confirm the option sho wn. Select and confirm the option sho wn [1] . if nec. Select and confirm, until the phone number/name of the desired subscrib[...]

Enhanced phone functions 35 Step by Step Using the speakerphone A colleague addresses y ou directly ov er the speaker with a speaker call. Y ou hear a tone bef ore the an- nouncement. The other party’ s name or st ation number appears on the screen. Y ou can conduct the call with the handset or in speaker- phone mode. ^ Lif t the handset and answ[...]

Step by Step Enhanced phone functions 36 Answering calls fr om the entrance telephone and opening the door If an entrance telephone has been progr ammed, you can use your telephone to speak to someone at the en- trance telephone and to activate a do or opener . If you ha v e the proper authorization (contact your ser- vice personnel), y ou can acti[...]

Enhanced phone functions 37 Step by Step Activ ating the door opener N Pr ess the ke y sho wn. Select and confirm the option shown. j Dial the entrance telephone number . j Enter the fiv e-digit code. Def ault code = "00 00 0". or Select the display ed function and pres s the "OK" dialog ke y to c hange the code. Select and conf[...]

Step by Step Enhanced phone functions 38 Making calls En-bloc sending/ correcting num bers If this f eat ure is configur ed (contact your service per- sonnel), a connection is not at tempted immediately when a station number is entered. T his means that you can correct the number if necessary . The station number is only dialed at your specific re-[...]

Enhanced phone functions 39 Step by Step Using the caller list Detailed inf ormation, as well as a sample displa y entry are pro vided on Æ page 1 8. Retrieving the Caller List Prerequisit e: Service personnel has set up a caller list f or your telephone. $ Open the idle menu Æ page 1 6. Confirm [1] . The lates t entry is display ed, see the e xa[...]

Step by Step Enhanced phone functions 40 Dialing a number from the internal directory The internal dir ectory contains all station numbers and sy stem speed-dial numbers assigned to a name. Con- tact your service personnel to find out if one w as con- figured f or your sy stem. Prerequisi te: Names ha ve been assigned to the station numbers stored [...]

Enhanced phone functions 41 Step by Step Dialing from the telephone database (LD AP) If configured (as k your service per sonnel), you can searc h f or directory data in the LD AP databa se and dial the number of any subscriber you f ind there. Prerequisit e: T he LD AP search f eature has been con- figured in the s y stem. ^ Lif t the handset. or [...]

Step by Step Enhanced phone functions 42 The result is displayed If only one name is f ound, it is display ed. Confirm. If sev eral names are f ound (max. 50), the fir st name is display ed. + or - Scroll to ne xt or pre vious entry , or confirm, or select and confirm the option shown. Select and confirm the option sho wn. If no name is found If yo[...]

Enhanced phone functions 43 Step by Step Making calls using sy stem speed-dial num- bers Prerequisit e: Y ou know the sy stem speed-dial num- bers (consult y our service personnel). N Pr ess the ke y sho wn. Select and confirm the option shown. j Enter a three-digit speed-dial number . if nec. Suffix -Dialing j If necessary , you can suf fix -dial [...]

Step by Step Enhanced phone functions 44 j Pr ess the req uired speed-dial k ey . If the ke y is alread y in use, the programmed phone number appear s on the screen. Confirm. j Fir st enter the e xternal code and then the e xternal sta- tion number . Confirm. or If you mak e a mistake: Select and confirm the option sho wn. This deletes all entered [...]

Enhanced phone functions 45 Step by Step T alking t o your colleag ue with discreet call- ing If this function has been configured (ask y our service personnel), y ou can join an ongoing call conducted b y an internal user at a system telephone with displa y . Y ou can listen in unnoticed and speak to the internal user without being ov erheard b y [...]

Step by Step Enhanced phone functions 46 Associated dialing/dialing aid If this function has been configur ed (contact your ser- vice personnel), y ou can use a dialing aid to dial num- bers and set up calls f or y our telephone. The oper ating procedure depends on whether the dial- ing aid is connected to the S 0 bus or the a/b (T/R) port. Y ou ca[...]

Enhanced phone functions 47 Step by Step During a call Using call waiting (second call) Callers can still r each you while y ou are engaged in an- other call. A signal alerts you to the w aiting call. Y ou can ignore or accept the second call. When you accept the waiting call, y ou can either end the first call or place it on hold and r esume the c[...]

Step by Step Enhanced phone functions 48 P reventing and allowi ng call w aiting (auto- matic camp-on) If this function has been configur ed (ask y our service personnel), y ou can pre v ent or allow a second call Æ page 47 from being signaled b y automatic camp-on during an ongoing call. N Pr ess the ke y sho wn. Select and confirm the option sho[...]

Enhanced phone functions 49 Step by Step P arking a call Y ou can park up to ten calls, either internal, external, or both. P arked calls can be displa yed on and pick ed up from another telephone. T his f eature is useful if you want to continue a call at another phone. Prerequisit e: Y ou are conducting a call. N Pr ess the ke y sho wn. Select an[...]

Step by Step Enhanced phone functions 50 Conducting a confer ence In a conf erence call, y ou can talk to as many as f our oth- er parties at the same time. These may be int ernal or external user s. j Call the firs t part y . Select and confirm the option sho wn. j Call the second party . Announce the conf erence. Select and confirm the option sho[...]

Enhanced phone functions 51 Step by Step Leaving a conf erence Select and confirm the option shown. or Replace the handset, if t his f eat ure is configured (con- tact your service per sonnel). Ending a confer ence Select and confirm the option shown. or Replace the handset, if t his f eat ure is configured (con- tact your service per sonnel). [...]

Step by Step Enhanced phone functions 52 Activating tone dialing/DTMF suffix -dialing Y ou can transmit dual-tone multifrequenc y ( DTMF ) sig- nals to control de vices suc h as an answer ing mac hine or automatic inf ormation sy stem. N Pr ess the ke y sho wn. Select and confirm the option sho wn. j Y ou can use the key s 0 through 9 , ) and ( to [...]

Enhanced phone functions 53 Step by Step T ransferring a call after a speaker call an- nouncement in a group If this function has been configured (contact y our ser- vice personnel), y ou can use a speaker call (announce- ment, Æ page 44) to announce a call in pr ogress to a group of users Æ page 79. Af ter a member of the group has accepted the [...]

Step by Step Enhanced phone functions 54 S end trunk flash T o activ ate ISDN-type services and f eatur es through the network carrier’ s analog trunks or those of other com- munications platf orms (such as "consultation hold"), you must send a signal to the trunks bef ore dialing the ser- vice code or telephone number . Prerequisi te: [...]

Enhanced phone functions 55 Step by Step If you cannot r eac h a destination Call waiting (camp-on) Prerequisit e: Y ou hav e dialed an internal number and hear a busy signal. It is important that you r each the called party . W ait (appro x. 5 seconds) until "Camp-on" appears on the display and the bus y tone is f ollow ed by the ring to[...]

Step by Step Enhanced phone functions 56 Using night answ er When night answ er mode is active, f or example during a lunch break or af ter of fice hours, all e xternal calls ar e immediately f orw arded to a specific internal telephone (night station). The night station can be defined b y ser- vice personnel (standard night answ er service) or b y[...]

Displaying and assigning call charges 57 Step by Step Displaying and assigning call c harges Displaying call c harges (not for U.S.) For the curr ent call: Call c harges are sho wn b y def ault on the displa y when a call ends. If you w ant to display call c harges as they occur during a char geable call, your service per sonnel must request this o[...]

Step by Step Displaying and assigning call charg es 58 Dialing with call c harge assignment Y ou can assign external calls to certain projects. Prerequisi te: Y our service personnel ha ve defined ac- count codes f or y ou. N Pr ess the ke y sho wn. Select and confirm the option sho wn. j Enter account code. if nec. ( Pr ess this ke y . or Confirm.[...]

Privac y/security 59 Step by Step P rivac y/security T urning ring er cutoff on and of f If you do not w ish to take calls, y ou can activ ate the ring- er cutof f function. Calls ar e only identified b y one ring signal, and the y are sho wn on the displa y . Activ ating $ Open the idle menu Æ page 1 6. Select and confirm the option shown, Deacti[...]

Step by Step Priv acy/security 60 Caller ID suppression Y ou can pre vent y our st ation number or name fr om ap- pearing on the display s of external parties y ou call. The f eat ure remains activ e until y ou deactiva te it. Activ ating $ Open the idle menu Æ page 1 6. Select and confirm the option sho wn. Deactiv ating $ Open the idle menu Æ p[...]

Privac y/security 61 Step by Step Monitoring a r oom Y ou can use a phone to monitor a room. T his function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activ ating the telephone to be monitored N Pr ess the ke y sho wn. Select and confirm the option shown. Y ou can eith[...]

Step by Step Priv acy/security 62 T race call: identifying anonymous call- ers (not for U.S.) Y ou can identify malicious e xternal callers. Y ou can record the caller’ s phone number during a call or up to 30 seconds af ter a call. In this case, you should not hang up. N Pr ess the ke y sho wn. Select and confirm the option sho wn. *84=T ra ce c[...]

Privac y/security 63 Step by Step Loc king the telephone t o prev ent unau- thorized use Y ou can prev ent unauthoriz ed parties from using your phone in your absence. Lock and unloc k phone c Open the idle menu Æ page 1 6. Select and confirm the option shown. or select and confirm the option shown. j Enter code (telephone lock) Æ page 65. Lock p[...]

Step by Step Priv acy/security 64 Loc king another telephone t o prev ent unauthorized use If configured (contact your service personnel), y ou can loc k and unlock other telephones to pre vent unautho- rized access. If a phone user loc ks his or her phone and f orgets the personal loc k code, you can use this function to unloc k the phone. N Pr es[...]

Privac y/security 65 Step by Step Sav i ng yo ur PI N Enter the loc k code to use the functions • f or protecting y our phone against unauthoriz ed use Æ page 63 • f or using another telephone like y our own. Æ page 70 Y ou can sav e this code. N Pr ess the ke y sho wn. Confirm. j Enter the current f ive-digit PIN. If you ha v e not yet set a[...]

Step by Step More functions/services 66 More functions/services Appointments function Y ou can configure y our phone to call y ou to remind you about appointments Æ page 67. Y ou must sav e the req uired call times. Y ou can enter a single appointment that will take place in the ne xt twen- ty-f our hours or you can enter a daily recur ring appoin[...]

More functions/services 67 Step by Step Using timed reminders Prerequisit e: Y ou hav e sa ved a r eminder Æ page 66. The sa ved time arriv es. The phone is ringing. The appointment time is dis- play ed. n Pr ess ke y twice. or ^ Lif t the handset and replace it again. S ending a message Y ou can send shor t te xt messages to individual stations[...]

Step by Step More functions/services 68 Displaying and deleting messag es y ou hav e sent Prerequisi te: The recipient has not y et accepted a sent message. $ Open the idle menu Æ page 1 6. Select and confirm the option sho wn. Confirm. The te xt message is display ed. Select and confirm the option sho wn. The message is deleted. V iewing and edit[...]

More functions/services 69 Step by Step Leaving an advisory message Y ou can leav e messages/advisory messages on y our phone’ s display f or internal caller s that wish to contact you in y our absence. When you r eceive a call, the message appear s on the callers displa y . $ Open the idle menu Æ page 1 6. Select and confirm the option shown. S[...]

Step by Step More functions/services 70 Using another telephone like y our own for a call Other parties can temporarily use your phone like their own f or an outgoing call. N Pr ess the ke y sho wn. Select and confirm the option sho wn. Select and confirm the option sho wn. j Enter the number of the other user . j Enter the other user’ s lock cod[...]

More functions/services 71 Step by Step Resetting services and functions (sy stem-wide cancella tion for a te le- phone) A general reset procedure is a v ailable f or initiated func- tion. The f ollowing functions are deleted, if enabled: • F orwar ding on • Ad visory msg. on • Ringing group on • Hunt group of f • Suppress call ID • Cal[...]

Step by Step More functions/services 72 Ac tiv ati ng fu nc tion s f or an ot he r tel e- phone If configured (contact your service personnel), y ou can activate and deactivate the f ollowing functions f or other phones (associated service): • Do not dist urb, code: * 9 7/#97 Æ page 59 • Call f orw arding, code * 11 , * 12 , * 13 / # 1 Æ page[...]

More functions/services 73 Step by Step Using sy stem funct ions from outside (DISA: Direct Inw ard S ystem Access) If configured (contact y our service personnel), y ou can use an external phone like an inter nal station to set up an outgoing ex ternal connection via the s ystem. Y ou can also activate or deactivate the f ollowing sy stem function[...]

Step by Step More functions/services 74 j W ait f or the dial tone and enter the code f or e xample, * 97 f or Do not dist urb on. If necessary , make further entries; ref er also to the user guide f or dial pulse/DTMF phones. or j Dial the external number . Using functions in ISDN via code dial- ing (keypad dialing) If authorized (contact y our se[...]

More functions/services 75 Step by Step Controlling c onnected computers or progr ams running on them/telephone data services If this function has been configured (contact y our ser- vice personnel), you can contr ol connected computers or programs r unning on them, suc h as hotel services or inf ormation s ystems, fr om your telephone. Prerequisit[...]

Step by Step More functions/services 76 Communicating with PC applicat ions ov er a CS T A inter face If configured (contact your service personnel), y ou can use your phone to communicate with PC applications (CST A = C omputer S uppor ted T elecommunications A pplications). Y ou send inf ormation to the application and receive inf ormation from t[...]

More functions/services 77 Step by Step Controlling r elays (only for HiP ath 30 0 0) If this function has been configured (contact y our ser- vice personnel), y ou can use up to four relay s to enable/ disable dif f erent devices (suc h as a door opener). Depending on how y ou pr ogram the re lay s, you can ac- tivate and deactiv ate them manually[...]

Step by Step More functions/services 78 Radio paging (not for U.S.) If radio paging equipment (PSE) is connected to your sy stem (contact y our service pers onnel), you can locate people via their pock et receiv ers. P ock et receiv ers signal a call r equest to the per son you want to page. T his person can then answ er the page at the nearest pho[...]

Using team functions 79 Step by Step Using team funct ions If configured (consult y our service personnel), y our tele- phone is part of a team. The team consis ts of internal phones that are able to use cert ain functions. Acti v atin g/ de acti v atin g a gr o up c al l If configured (consult y our service personnel), y ou be- long to one or more[...]

Step by Step Using team functions 80 or No "X" means that the call is deactiv ated. Confirm. Th e next group/tr unk number is display ed with a group name. or Select and confirm the option sho wn. The audible tone f or the group/tr unk display ed is deacti- va te d . or Select and confirm the option sho wn. The audible tone f or the group[...]

Using team functions 81 Step by Step Accepting a call for another member of you r t e am Y ou can use your o wn telephone to accept calls f or oth- er telephones in your t eam, ev en while engaged in an ongoing call. T o do this, contact your service personnel to find out if a pic kup group has been configured. Prerequisit e: Y our telephone rings [...]

Step by Step Using team functions 82 Uniform Call Distribution (UCD) If configured (consult y our service personnel), y ou may belong to a group of stations (agents) to whic h calls are distributed. An incoming call is alw a ys assigned to the agent idle the longest. Logging on and off at the beginning and end of y our shift N Pr ess the ke y sho w[...]

Using team functions 83 Step by Step Requesting and activ ating a work time Y ou can request/activ ate w ork time to ensure y ou ha ve enough time to wrap up the last call. Y our phone is ex- cluded from call distribution f or a set period or until you log back on. N Pr ess the ke y sho wn. Select and confirm the option shown. Confirm. or Select an[...]

Step by Step Special functions in the LAN (PC network) 84 Special functions in the LAN (PC network) If your telephone is operating in a HiP ath 5000 environ- ment, multiple HiP ath 200 0/HiP ath 300 0 sy stems are interconnected via a L AN ( L ocal A rea N etw ork, suc h as a proprietary PC network). Y ou are conducting a call via the LAN (PC netw [...]

Special functions in the LAN (PC network) 85 Step by Step S etting up "follow me" call forwarding Y ou can activate/deactiv ate call f orwarding Æ page 28 f or your phone from other phones in the HiP ath 500 0 envir onment. $ Open the idle menu Æ page 1 6. Select and confirm the option shown. j (DIS A) station number of the HiP ath 20 0[...]

Step by Step Special functions in the LAN (PC network) 86 Using night answ er If authorized (contact y our service per sonnel), you can set telephones in other HiP ath 200 0/HiP ath 300 0 com- munications platf orms as the night answ er Æ page 56. $ Open the idle menu Æ page 1 6 . Select and confirm the option sho wn. j Enter the (DIS A) station [...]

Special functions in the LAN (PC network) 87 Step by Step Ringing group Y ou can hav e calls f or your telephone signaled audibly at external telephones or at telephones in other Hi P ath 2000 / Hi P ath 3000 co mm un ic at io n s p la tf or ms Æ page 81. Saving, displa ying, and del eting telephones for the ringing gr oup N Pr ess the ke y sho wn[...]

Step by Step Special functions in the LAN (PC network) 88 Controlling relay s (only for HiP ath 30 0 0) If th is f ea t ur e is c on fi gur ed (contact your service person- nel ), you can also contr ol rela ys Æ pag e 77 in other Hi Path 30 0 0 communications platf orms. $ Open the idle menu Æ page 1 6 . Select and confirm the option sho wn. j En[...]

Special functions in the LAN (PC network) 89 Step by Step Opening a door If configured (contact y our service personnel), y ou can also activate the door opener Æ page 36 in other Hi P ath 2000 / Hi P ath 3000 co mm un ic at io n s p la tf or ms . $ Open the idle menu Æ page 1 6. Select and confirm the option shown. j Enter the (DISA) station num[...]

Step by Step Individual phone configuration 90 Individual phone configur ation Adjusting display sett ings Adjusting the display t o a comfortable reading angle Y ou can swivel the displa y unit. Adjust the displa y unit so that y ou can clearly read the s creen. Setting contr ast The dis play has f our contrast le vels that y ou can set ac- cordin[...]

Individual phon e configuration 91 Step by Step Adjusting audio sett ings Optimize the audio set tings on your OpenStage for y our envir onment and according to y our personal req uire- ments. Adjusting the receiving volume during a call Y ou are conducting a call. + or - Raise or lo wer the v olume. K eep pressing the k ey until the desired v olum[...]

Step by Step Individual phone configuration 92 Adjusting the speakerphone to the room acoust ics T o help the other party understand you clearly while you are talking into the microphone, y ou can adjust the tele- phone to the acoustics in y our envir onment: "Quiet room", "Normal room" and "Nois y room". + or - P ress[...]

T esting the phone 93 Step by Step T esting the phone T est ing the telephone funct ions Y ou can test your phone’ s functionality . Prerequisit e: T he phone is in idle mode. N Pr ess the ke y sho wn. Select and confirm the option shown. Select and confirm the option shown. If ev erything is functioning corr ectly: • all LEDs on the phone flas[...]

Diff erent Displays in a HiP ath 40 0 0 Environment 94 Diff erent Display s in a HiP ath 40 0 0 Environment Depending on the sy stem configur ation, not all functions ma y appear on the display e xactly as sho wn in this document. Depending on the sy stem configur ation, some displa y te xts may dif f er from the displa y texts described in this do[...]

Fixing problems 95 Step by Step Fixing problems Responding to erro r messag es on the screen P ossible cause: Station number is incorrect. P ossible r eaction: Enter corre ct station number . P ossible cause: Loc k ed function selected. P ossible r eaction: Apply to service personnel f or authorization f or rele vant function. P ossible causes: Dia[...]

Step by Step Fixing problems 96 T roubleshooting Pressed k ey does not respond: Chec k if the k ey is st uck. T elephone does not ring: Chec k whether the "Do not disturb" function is activ ated on your telephone ( Æ page 59). I f so, deactiv ate it. Y ou cannot dial an external number: Chec k whether your telephone is lock ed. If the ph[...]

97 Index Index Numerics 3-way navigator .......................................... 14 A Activating door opener .............................. 36 Advisory message ..................................... 69 deleting .................................................... 69 Agents .......................................................... 82 Announcement [...]

98 Index from the internal directory .................... 40 from the LDAP database ...................... 41 using redial .............................................. 24 Direct inward system access (DISA) ... ... 73 Directory, internal ...................................... 40 DISA .......................................................... ... 7[...]

99 Index answering ................................................ 68 deleting/displaying ................................. 67 receiving .................................................. 68 sending .................................................... 67 Multiple subscriber number (MSN) forwarding ............................................... 31[...]

100 Index T Tel. data service ......................................... 75 Telephone locking ...................................................... 63 locking/unlocking .................................... 63 settings .................................................... 90 Telephone database LDAP ....................... 41 Telephone functions, test[...]

Overview of functions and codes 101 Ov erview of functions and codes The f ollowing table lists all av ailable functions, as shown on the displa y . If configured (con- tact your service per sonnel), functions can be activ ated interactiv ely (select and confirm) via the Pr ogram/Service menu (select and confirm or enter a code). Fun c tio n s (=di[...]

Overview of functions and codes 102 Data I/O Service * 494 Directory 1=internal 2=LD AP ; ; * 54 * 54 DIS A DIS A intern ;; * 47 Discreet Call * 945 DND on DND of f ; ; ; ; * 97 #97 Door opener on Door opener of f ; ; * 89 #89 DTMF dialing ; * 53 En-bloc dialing Dial ; F orwar ding on 1=all calls 2=external calls only 3=internal calls only F orwar [...]

Overview of functions and codes 103 Loc k all phones ; * 943 Loc k phone Unlock phone Change PIN ; ; ; ; ; * 66 #66 * 93 Mute on Mute of f ; ; * 52 #52 Night answ er on Night answ er of f ; ; ; ; * 44 #44 Open door ; * 61 Ove r ri d e ;; * 62 P age Answer page (not f or U .S.) ; * 59 P ark a call Retrie ve call ; ; * 56 #56 Phone test ; * 940 Pick [...]

Overview of functions and codes 104 Speaker call ; * 80 Suppres s call ID Rest ore caller ID ; ; ; ; * 86 #86 T el. data service * 42 T emporary MSN (not f or U .S.) ;; * 41 T emporary Phone ; * 508 T imed reminder on T imed reminder of f ; ; * 46 #46 T oggle/Connect ;; * 2 T race call ; * 84 Tr a n s f e r ; T r unk flash ; * 51 UCD Log on Log of [...]

© Siemens Enterprise Communications GmbH & Co. KG Hofmannstr . 51, D-81359 Münch en The information pro vided in this document contains merely general descriptions or char- acteristics of performance which in case of actual use do not always apply as described or which may change as a r esult of further development of the produc ts. An obliga[...]