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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Siemens 30ISDN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Siemens 30ISDN one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Siemens 30ISDN. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Siemens 30ISDN should contain:
- informations concerning technical data of Siemens 30ISDN
- name of the manufacturer and a year of construction of the Siemens 30ISDN item
- rules of operation, control and maintenance of the Siemens 30ISDN item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens 30ISDN alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens 30ISDN, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens 30ISDN.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens 30ISDN item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Profiset 30isdn engl.: A30853-X300-B107-1-7619 Profiset 30isdn bk_front.fm5 27.11.98 ACHTUNG! Schnittkante ggf. auf Titelseite U1 nach außen versetzen wg. Falz-Ausklappseite s Operating instructions Please read the safety precautions outlined in these operating instructions before putting the telephone into service! (page V)[...]
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Page 2
Profiset 30isdn II kap00.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Profiset 30isdn Y our guide to this manual Putting the telephone into operation ( ➔ page 1). Conducting a call ( ➔ page 9). Defining telephone settings ( ➔ page 27). Programming keys ( ➔ page 25). Information on the location of the Profiset 30isdn ( ➔ pag[...]
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Page 3
Profiset 30isdn III kap00.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Overview: Profiset 30isdn 1 2 3 4 5 6 7 8 9 10 Keypad Loudspeaker key Minus key Plus key Mute key Number redial key Consultation key Locking key Programming key Disconnect key 11 12 13 14 15 16 17 18 19 20 Conference key Callback key Call forwarding key Labelling [...]
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Page 4
Profiset 30isdn IV kap00.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Overview: Keys S Programming key T o start or exit a programming procedure. s Locking key T o activate/deactivate the total lock. T o change the display for call numbers exceeding 12 digits. R Consultation key T o initiate a consultation. T o toggle between two par[...]
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Page 5
Profiset 30isdn V kap00.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Safety precautions and approval Safety precautions The Profiset 30isdn complies with the European standard E N 60 950, which deals with the safety of information technology equipment including electrical business equipment. This device has been designed with safety [...]
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Page 6
Profiset 30isdn VI kap00.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Approval and conformity Y our Profiset 30isdn has a TYPE-EXAMIN ATION CERTIFICATE. It has been certified in accordance with EU Guideline 91/263/EWG Telecommunication T erminals. This telephone meets the requirements of the EU Guideline and the national supplements [...]
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Page 7
Contents VII profi30.IVZ 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Profiset 30isdn .............................................................................................................................. II Your guide to this manual .................................................................................................[...]
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Page 8
Contents VIII profi30.IVZ 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Quick reference for available telephone settings ................................................................... 27 Programming the telephone settings ...................................................................................... 28 Password ..............[...]
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Page 9
Putting the telephone into operation 1 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Putting the telephone into operation Symbols used in these operating instructions In some cases display messages are provided. Example: For information on display-driven operation of the Profiset 30isdn, see page 7. Please follow the step-by-ste[...]
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Page 10
Putting the telephone into operation 2 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Step 1: Check the contents of the package The default package contains: ● 1 Profiset 30isdn, ● 1 Handset, ● 1 Handset cord (coiled), ● 1 ISDN connecting cord, ● 1 Operating instructions (not illustrated) Handset Profiset 30isdn Handset[...]
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Page 11
Putting the telephone into operation 3 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Step 2: Connect the telephone Handset cord (coiled) Both ends of the handset cord have the same connecto r. Insert the connector at the long end of the handset cord into the socket labelled a on the underside of the de- vice and insert the other[...]
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Page 12
Putting the telephone into operation 4 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Note that the NTBA must be connected to the power grid. The Profiset 30isdn takes the necessary power from this NTBA. Step 3: Entitle the device to operate in restricted powering conditions The restricted powering switch is located on the under-[...]
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Page 13
Putting the telephone into operation 5 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Step 5: Setting the national variants This setting takes account of specific national features of the ISDN network: Step 6 (PBX operation only): Program the trunk code If you are operating your Profiset 30isdn at a telecommu- nications system (p[...]
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Page 14
Putting the telephone into operation 6 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Step 7: T ry out the telephone Y ou can now try out your Profiset 30isdn. Calling another party: c Li f t the handset. T Enter the call numbe r . The number is dialled. d T alk. T aking a call: Call signal is heard. The calling party ’ s numbe[...]
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Page 15
Display-driven telephone operation 7 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Display-driven telephone operation Y our Profiset 30isdn has a one-line display that contains several symbols. Symbols The following symbols indicate certain settings and modes of your Profiset 30isdn: 12-digit display line Date, time, call number[...]
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Page 16
Display-driven telephone operation 8 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Connected mode In the course of a call, the call number of the called party (if it is transmitted or display is not suppressed) is shown. The display can alternate between charge (if tariff unit fac- tor is entered)/call time of the current call ([...]
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Page 17
Outgoing and incoming calls 9 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Outgoing and incoming calls Calling users On-hook dialling Y ou can enter (or change) the call number and then set up the connection when the handset is on-hook. There is also another way of on-hook dialling. (Caution: Editing the entered number is not p[...]
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Page 18
Outgoing and incoming calls 10 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Number redial (automatic dialling) The last five numbers dialled are stored automaticall y. If a user you wish to contact is busy or unreachable, you can initiate number redial the next time you attempt to call, without having to dial the call number ag[...]
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Page 19
Outgoing and incoming calls 11 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Dialling call numbers using the Speed dialling keys (automatic dialling) 10 frequently used call numbers can be dialled quickly and easily using Speed dialling keys. Speed dialling is also pos- sible with the handset on-hook. The call number can be edit[...]
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Page 20
Outgoing and incoming calls 12 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Accepting a call The Profiset 30isdn rings with a particular call signal. The calling party ’ s number appears on the display if it is known. Y ou conduct the call via the handset and additionally you can activate the open listening function ( ➔ pag[...]
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Page 21
Outgoing and incoming calls 13 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Call waiting Y ou must apply to your local network operator for the “Call waiting“ feature. While you are conducting a call, a second incoming call is signalled acoustically and visuall y. Y ou can then accept or reject this call without disconnecti[...]
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Page 22
Outgoing and incoming calls 14 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Call list If a caller does not reach you or if a caller or a queued caller is rejected, the relevant call number (if it is known) is stored in the call list. Up to 12 different call numbers can be stored. The number of retries of the same call number ar[...]
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Page 23
Outgoing and incoming calls 15 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Deleting the call list Deleting the call list is possible via the “Clearing memo- ry“ function ( ➔ page 39). Callback Y ou must apply to your local network operator for this fea- ture. Inquire about the respective charges. If you have activated ca[...]
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Page 24
Outgoing and incoming calls 16 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Accepting a callback Y ou have activated a callback with a busy part y . Clearing a callback Ending a call – disconnecting When you actively close the connection, the telephone re- turns to the idle mode and displays date and time. A queued caller is [...]
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Page 25
Convenient and secure telephone communication 17 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Convenient and secure telephone communication Activating/deactivating open listening If those present in your room wish to listen to your con- versation, you can switch on the loudspeake r. Switching to mute (consultation in the room) [...]
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Page 26
Convenient and secure telephone communication 18 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Parking a call Y ou can temporarily park a call in order to ● reactivate it at a later stage ● resume it at another telephone ● unplug your telephone from one socket and plug it into another The telephone must not be parked for m[...]
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Page 27
Convenient and secure telephone communication 19 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Locking your telephone Y ou can lock your Profiset 30isdn against possible unau- thorized use: ● T otal lock , only allows you to dial a preset direct station selection number (Programming direct station selection: ➔ page 26). Inco[...]
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Page 28
Convenient and secure telephone communication 20 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 DTMF signalling When a connection is set up, you can use the keypad to transmit DTMF signals (tones in d ual- t one m ulti f requency), e.g. to control an answering machine remotel y . Keypad signalling Instead of DTMF signalling, you [...]
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Page 29
Convenient and secure telephone communication 21 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Overview: DTMF / keypad signalling The following table illustrates which signalling method is possible in which mode of your telephone: Modes of the telephone Signalling method Keypad signalling activated S * S Idle mode Normal diallin[...]
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Page 30
Calls involving two or more parties 22 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Calls involving two or more parties Calling the second party (consultation) Y ou can consult with another party in the course of a call. The first call is put on hold during the consultation call. Ending a consultation When you end a consultatio[...]
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Page 31
Calls involving two or more parties 23 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Disconnecting one party Y ou can disconnect one party in the course of a consulta- tion call. A f terwards,you are automatically connected to the remaining part y . Three-party conference In a conference, all parties can listen in and talk to ea[...]
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Page 32
Calls involving two or more parties 24 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Ending a conference Y ou can disconnect one party or toggle between the two parties. To terminate the conference completel y , replace the handset. Ending a conference by disconnecting a party Ending a conference and toggling between parties Exi[...]
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Page 33
Programming keys on the telephone 25 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Programming keys on the telephone Programming the destination dialling keys Each Destination dialling key (at the top, left to the label- ling card ➔ page III) can be programmed with a frequently used call number (up to 24 digits) If a Destinati[...]
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Page 34
Programming keys on the telephone 26 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 If you press the Number redial key, you can also program another Speed dialling key without having to exit the pro- gramming procedure. Programming direct station selection (babyphone) Y ou can program “direct station selection“ in your Profis[...]
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Page 35
Quick reference for available telephone settings 27 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Quick reference for available telephone settings Description Procedure T elephone settings page Call number for call forwarding uncondit. S02 one call number 34 Call processing type S06 main station (0) / point to point (1) 30 Call [...]
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Page 36
Programming the telephone settings 28 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Programming the telephone settings Nearly all settings of your telephone (except parking a call, input of the connection code and checking the settings of the telephone) can only be programmed with the handset on-hook (idle mode). Programming pro[...]
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Page 37
Programming the telephone settings 29 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Ringer volume Y ou can set the volume of the call signal to four levels ( 1 ...4: 1=very lo w, 4=very loud). The volume is preset to level 2. If the volume is set to level 0, the call signal is de- activated (do not disturb). Y ou can set the vol[...]
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Page 38
Programming the telephone settings 30 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Handset and loudspeaker volume Y ou can set the volume of the handset and loudspeaker to four levels ( 1 ...4: 1=minimum volume, 4=maximum vol- ume). The volume is preset to level 2. Y ou can set the vol- ume via the digit keys or the +/- keys. I[...]
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Page 39
Programming the telephone settings 31 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 T runk code for operation at a PBX A trunk code must be defined if the Profiset 30isdn is op- erated at a private branch exchange (PBX). In this case, enter the digit(s) (maximum: two digits) used by the tele- phone to access the public telephone[...]
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Page 40
Programming the telephone settings 32 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 National variants This setting is used to define country-specific features such as the signalling method to control the ISDN servic- es. To set the national variant, a two-digit or three-digit country code must be entered. Y ou can choose among t[...]
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Page 41
Programming the telephone settings 33 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Signalling method to control the ISDN services In most of the countries local network operators use the socalled “functional protocol” to control the following ISDN services: ● 1 Call Forwarding Unconditional (CFU) ● 2 Advice of Charge (A[...]
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Page 42
Programming the telephone settings 34 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Connection code for parking/resuming a call The connection code is a number under which a call can be parked and later resumed ( ➔ page 18: ” Parking a call “). The permitted values are 1 to 99 or “none“ (no input). Date/time The date a[...]
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Page 43
Programming the telephone settings 35 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 T ariff unit factor Before you switch on the charge mete r , you should enter the tariff unit facto r , i.e. the costs calculated by your net- work operator for each call charge unit. Activating/deactivating the display of charge/call time of the[...]
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Page 44
Programming the telephone settings 36 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Activating/deactivating the display of charge/call time of the last outgoing call The charge and call time for the last outgoing call (if it is activated) are displayed for approx. 10 seconds after the handset has been lifted and replaced. Enter [...]
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Page 45
Programming the telephone settings 37 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Activating/deactivating the summation meter for charges The sum of all charges accrued, since the most recent clearing of the summation mete r , can be displayed. Clearing the summation meter The summation meter for charges can be cleared at any [...]
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Page 46
Programming the telephone settings 38 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Activating/deactivating the display of your own call number Y ou must apply to your local network operator for this fea- ture. Inquire about the respective charges. Y ou can temporarily suppress the display of your call number on another party ?[...]
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Page 47
Programming the telephone settings 39 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Clearing memory Y ou can clear any of the following memories via input of certain codes: ● “0“ clear the destination dialling memory ● “1“ clear the speed dialling memory ● “2“ clear the call list memory ● “3“ clear the nu[...]
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Page 48
Programming the telephone settings 40 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Restoring the as-supplied condition The Profiset 30isdn can be reset to the default settings. To restore the as-supplied condition, it is absolutely nec- essary to enter the password, also if it is still programmed to 0000. Enter 1 to restore the[...]
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Page 49
Important information for installation and operation 41 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Important information for installation and operation Maintenance To clean the telephone, use a damp or antistatic cloth. Never use any abrasive cleaning agents. Removing and inserting the labelling cards The labelling cards are [...]
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Page 50
Important information for installation and operation 42 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 ISDN supplementary services Y our Profiset 30isdn supports a lot of ISDN services, e.g. toggle, park or conference. The selection of services available depends on your network operator and the selected tariff group (basic or enh[...]
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Page 51
Important information for installation and operation 43 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Overview: Signal tones The switching signals (ringing tone, busy tone, dial tone) come directly from the network operato r . Only the follow- ing signal tones are specific to this telephone. Third party use/disposal Y our Profis[...]
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Page 52
Important information for installation and operation 44 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Warranty Siemens AG offers a six months warranty for this device from the date of purchase from the deale r . Always retain receipts as proof of date of purchase. Over this warranty period, Siemens AG will rectify all ma- terial[...]
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Page 53
Important information for installation and operation 45 kap01.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Procedure in the case of malfunctions The cause of an operating error need not necessarily lie with the device. Y ou may save time and money by rectify- ing simple faults yourself. The following information should be of help. Sy[...]
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Page 54
ISDN glossary 46 glossar.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 ISDN glossary The ISDN glossary should help you understand the many new terms and abbreviations relating to ISDN. AOC-D ISDN service. Abbreviation for A dvice o f C harge D uring Call and means that the charge of the call is displayed during the call. AOC-E ISDN se[...]
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Page 55
ISDN glossary 47 glossar.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Dual tone multi- frequency (DTMF) A signalling method whereby the information is transmitted to the switching centre in the form of tones with various frequencies. Euro ISDN Uniform European ISDN standard introduced at the end of 1993. Hold The ”Call hold“featu[...]
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Page 56
ISDN glossary 48 glossar.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Service indicator A feature of ISDN. The service indicato r , which is sent with every ISDN connection, indicates the type of connection required. If the service in- dicator of the calling terminal does not correspond to that of the called terminal, the connection [...]
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Page 57
Quick reference guide 49 kurzba.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Quick reference guide Number redial: c è W oder W ... W è d Programming the Destination dialling keys: S è 10 è z è T (call number) è S Dialling with the Destination dialling keys: c è z o r z è d Programming the Speed dialling keys: S è 11 è T (di[...]
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Page 58
Quick reference for available telephone settings 50 kurzba.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Quick reference for available telephone settings Description Procedure T elephone settings page Call number for call forwarding uncondit. S02 one call number 34 Call processing type S06 main station (0) / point to point (1) 30 Call[...]
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Page 59
Index 51 profi30.SIX 27.11.1998 Profiset 30isdn engl.: A30853-X300-B107-1-7619 A Accepting a call ............................................. 12 Accepting a callback ...................................... 16 Accepting call waiting ................................... 13 Approval and conformity ................................ VI C Call forwarding [...]
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Page 60
Index 52 profi30.SIX 27.11.1998 Profiset 30isdn engl.: A30853-X300-B107-1-7619 S Safety .............................................................. V Setting the national variants ............................ 5 Siemens Service ........................................... 44 Signal tones .................................................. 43 Negati[...]
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Page 61
back.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619[...]
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Page 62
back.fm5 27.11.98 Profiset 30isdn engl.: A30853-X300-B107-1-7619 Issued by Information and Communication Products Hofmannstrasse 51 D 81359 München Siemens Aktiengesellschaft http://www.siemens.de © Siemens AG 1998. All rights reserved. Subject to availability. Rights of modification reserved. Ref.-No.: A30853-X300-B107-1-7619 Printed in Germany [...]