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Siemens Hicom 300 H manual

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Table of contents for the manual

  • Page 1

    s H i P a t h 4 000 H ico m 3 0 0 E/ 3 0 0 H User Gui de opt i P o i nt 50 0 econo m y opt i P o i nt 50 0 basi c opt i P o i nt 50 0 st andar d opt i P o i nt 50 0 advance[...]

  • Page 2

    2 2 2 2 About t hese O per at ing I ns t ruct ions Thes e Opera tin g I ns tr uc tions des c ribe the us e of the optiP oint 500 ec onomy , optiP oint 500 b a s ic , optiP oint 50 0 s ta nda rd optiP oint 50 0 a dv a nc e telephones in c onjunc - tion w ith the H iP a th 4000 Communic a tion S erv er , V ers ion 1 . 0 a nd H ic om 30 0 E / 300 H , [...]

  • Page 3

    Ba s i c U s ag e I ns t r uc ti on s 3 3 3 3 Basic U sag e I nst ru ct ions The opti P oi nt 50 0 ec on om y / bas i c/ s t andar d o p t i Po in t 5 0 0 ec o n o my b a s i c s t an d a r d ad va n c e F unc t i on k ey s 12 12 1 2 19 Fu l l -d up l e x ha n ds f r e e fu nc t i o n - - 99 Disp lay illu min atio n - - - 9 H e a ds e t c o nn ec t[...]

  • Page 4

    B as i c U s ag e I ns t r uc ti on s 4 4 4 4 op ti P oi nt 5 0 0 a dv anc e co nt rol pane l wi th o pti P oi nt ke y m odu l es P e r ma n en t l y a s s i g n ed f u n c t i o n k ey s f o r b asi c, e n han ce d , mu l ti l i n e an d t e am f u n ct i o n s (e xam p l e ): Var i an t : S e r v ic e M enu Re d i al Ma il b o x Sp e ak e r * * *[...]

  • Page 5

    B as i c U s ag e I ns t r uc ti on s 5 5 5 5 Ste p b y S t e p H ow to us e thi s use r gu i de T h e o p erat i n g p r o c ed u r es ar e p r es en t ed i n a l og i c al seq u e n ce i n t h e co l o r e d co l u m n . The sy mbo ls use d h a v e t h e f oll o w ing m e a nin gs: C Lift the ha nds et. I Repla c e the ha nd s et. D E nter number[...]

  • Page 6

    Ste p b y St e p H ow t o ac ti v a te fu nc ti on s 6 6 6 6 How t o act ivat e f unct ions . .. di r ec tl y Cer ta in func tions c a n be s e l e ct e d dir e ct ly in t he idl e st a te , f or ex a mple: M a k e y our s elec tion w ith a nd c onfirm it w ith . Other func tions c a n be s e le c t e d di re c t ly in c e rt a in ca ll s it ua t i[...]

  • Page 7

    H ow t o a ct i v a te fu nc ti on s 7 7 7 7 Ste p b y S t e p W hi ch f uncti ons can be used? B asi c and enhanced fu nctio ns Y ou c a n us e a ll of the c ommun ic a tion pla tform’ s ba s ic a nd enha nc ed fun c tions tha t a re of fered in the dia log on the dis pla y , in the s erv ic e menu a nd on the func tion ke ys . A ddition a l mul[...]

  • Page 8

    Ste p b y St e p H ow t o ac ti v a te fu nc ti on s 8 8 8 8 H ow to m ake bes t us e of y o u r tele- ph o n e • N o doubt y o u ha v e c ollea gues or outs ide bus ines s a s s oc ia tes to w hom y ou ma k e frequent c a ll s . Y ou c a n s a v e a gr ea t dea l of time a nd eff or t by s toring thes e number s on k ey s ( S toring a s peed d i[...]

  • Page 9

    Co n t e n t s 9 9 9 9 B a si c U sage Inst r uc ti ons . . . . . . . . . . . . . . . . . . . . . . 3 The optiP oint 500 e c onomy / ba s ic / s ta nda rd . . . . . . . . . . . . . . . . . . . . . . . 3 optiP oint 500 a dv a nc e c ontrol pa nel w ith optiP oint k ey modules . . . . . . 4 Ho w t o u se t h i s u s e r g u i d e . . . . . . . . . . [...]

  • Page 10

    Co n t e n t s 10 10 10 10 Su p p r e s si n g yo u r n u m b e r o n ca l l e d p a r t y’ s d i sp l a y . . . . . . . . . . . . . . . 2 4 D irec t c a ll to a c o llea gue v ia louds pea k er ( v oic e c a lling ) . . . . . . . . . . . . 24 En t e r i n g co m m a n d s wi t h t on e d i al i n g (D T MF s u f f i x d i a l i n g ) . . . . . .[...]

  • Page 11

    Co n t e n t s 11 11 11 11 Ada pting the s pea k erphone func tion to the a c ous tic s of y our room . . . 44 Se t t i n g t h e vo l u m e o f t h e al e r t i n g t o n e . . . . . . . . . . . . . . . . . . . . . . . . . 4 4 B ac kl i t D i sp l ay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 5 Adjus [...]

  • Page 12

    Co n t e n t s 12 12 12 12 Id e n t i f y i n g y o u r se l f wi t h PI N a n d d i a l i n g . . . . . . . . . . . . . . . . . . . . . 6 5 Id e n t i f i c at i o n wi t h t h e ch i p ca r d . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 D ea c tiv a ting identific a tion a t the other telephone . . . . . . . . . . . . . . . . . 67 [...]

  • Page 13

    Co n t e n t s 13 13 13 13 Pi c ki n g u p a ca l l o n h o l d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4 C al l i n g a t e a m m e m b e r d i r e ct l y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4 T h e l a m p s t at u s e s o f d i r e c t s t at i o n se l e ct i o n (D SS ) ke y s . . .[...]

  • Page 14

    Co n t e n t s 14 14 14 14 Ø Q ui ck- r efer ence oper ati ng i nstr ucti ons (appendi x)[...]

  • Page 15

    A ns w e r in g c a ll s an d M ak ing ca ll s 15 15 15 15 Ste p b y S t e p Answ er ing calls and Making cal ls A nswer i ng a cal l w i th t he handset The telephone rings . The c a ller is dis pla y ed. C Lift the ha nds et. En di ng a ca ll : I Repla c e the ha nd s et. A nswer i ng a cal l vi a t h e speaker key (speakerphone) The telephone ri[...]

  • Page 16

    Ste p b y St e p An s w er i ng ca l l s a nd Ma ki ng ca ll s 16 16 16 16 O pen l i s teni ng Y ou c a n a llow other pers ons in the room to lis ten in on the c a ll. Alw a y s inf orm the other p a rty tha t y o u a re s w itc hin g to the s pea k er . Pr e con d i ti on : Y ou a re ma k ing a c a ll w ith the ha nds et. T o ac t i vat e: P res [...]

  • Page 17

    A ns w e r in g c a ll s an d M ak ing ca ll s 17 17 17 17 Ste p b y S t e p U s i ng th e ca l l waiti ng fu nction When y ou a re ex pec ting a n imp o r ta nt c a ll, y ou s hould a c tiv a te the c a ll w a iting func tion. A w a iting c a ll is s i g- na led to y ou if y ou a re on the phone. Y ou c a n then either a c c ept or dis rega rd the[...]

  • Page 18

    Ste p b y St e p An s w er i ng ca l l s a nd Ma ki ng ca ll s 18 18 18 18 U si ng the m ai l box Ca llers w ho dia led y our number during y our a bs enc e c a n lea v e a c a llba c k r eques t in y our ma ilbox . Y ou w ill a ls o fi nd ma il s erv er v oic e/ fa x mes s a ges in y our ma ilbox ( if this f a c ility is a v a ila ble) . R et riev[...]

  • Page 19

    A ns w e r in g c a ll s an d M ak ing ca ll s 19 19 19 19 Ste p b y S t e p D el e t ing mailbox ent rie s The r equired entry is dis pla y ed. S e l e ct an d co n f i r m . T erm inat ing ma ilbox retri ev al: P re s s the k e y . The la mp goes out. E ntries rema in i n the ma ilbox until y ou delete them. Us in g th e m ailb o x f u n ct i o n[...]

  • Page 20

    Ste p b y St e p An s w er i ng ca l l s a nd Ma ki ng ca ll s 20 20 20 20 Incom i n g cal l on l ouds peaker (vo i ce cal l i ng) A c ollea gue a ddres s es y ou d ir ec tly ov er the s pea k er . The s pea k erphone mode is a utoma tic a lly a c tiv a ted ( not w ith optiP oint 500 ec onomy / ba s ic ) . Ans w ering v ia s p ea k erphone is immed[...]

  • Page 21

    A ns w e r in g c a ll s an d M ak ing ca ll s 21 21 21 21 Ste p b y S t e p A ct i vati ng/deacti v at i ng stop v o i ce c a lli n g Y ou c a n pre v ent other pers o n s from ma k ing direc t c a lls to y ou. Any a ttempt to a d dre s s y ou direc tly v ia the loud- s pea k er w ill be c ha nged to a norma l c a ll. P re s s the k e y . The la m[...]

  • Page 22

    Ste p b y St e p An s w er i ng ca l l s a nd Ma ki ng ca ll s 22 22 22 22 P res s the k ey . The la mp ligh ts up . ;; E nter the s erv ice c ode. or S e l e ct an d co n f i r m . S elec t a nd c onfirm. The dis pla y indic a tes w hether the d o not dis turb fa c ility ha s b een a c tiv a ted or d ea c tiv a ted. an d or Confirm. Ma li c io us [...]

  • Page 23

    Ma ki n g c al l s 23 23 23 23 Ste p b y S t e p M aking cal ls D i ali ng wi th the han ds et o f f- ho ok C Lift the ha nds et. E I nterna l: E n ter the number. E x terna l: E nter the ex terna l c ode a nd the number . T he ca l l e d pa r t y is b us y o r do e s n o t a n s w e r : I Repla c e the ha nd s et. D i ali ng wi th the han ds et o [...]

  • Page 24

    Ste p b y St e p Ma ki ng ca l l s 24 24 24 24 S uppr ess i ng your num ber o n cal l ed p a r t y’s d i spl a y S uppres s ion of the number indic a tion only a pplies to the nex t c a ll a nd is not s a v ed together w ith the redia l func tion. P res s the k ey . The la mp ligh ts up . A; E nter the s erv ic e c ode. D ia l tone c a n be hea r[...]

  • Page 25

    Ma ki n g c al l s 25 25 25 25 Ste p b y S t e p En teri ng co m m and s with to ne d i al ing (D TM F suffi x di al i ng) A ft er d i al i n g a n u mber , y ou c a n s et tone dia ling to a c - tiv a te equipment - s uc h a s a n a ns w ering ma c hine or a n a utoma tic informa tion or s w itc hing s y s tem - by dia ling c omma nds in D TM F mo[...]

  • Page 26

    Ste p b y St e p Ca ll i n g se ve ra l p e rso n s simu l t a n e o u sl y 26 26 26 26 Ca l ling sever a l per sons s imul t an eously M aki ng a second cal l (c o nsul tat i on) D uring a c a ll in progres s y ou c a n s et up a s ec ond c a ll, for e x a mple, to obta in inf orma tion. T he firs t pa rt y is p la c ed on hold. Confirm. E M a k e[...]

  • Page 27

    C al lin g se ver a l p e r s o ns s i m u lt an eo usl y 27 27 27 27 Ste p b y S t e p S e tt in g up a co nf e r e nc e ca l l: Confirm. An a lerting tone indic a tes tha t a ll three us ers ha v e been interc onnec ted to form a c o nferenc e c irc uit. System - support ed confer ence I n a s y s tem- s u p ported c onfe renc e y ou c a n inc lu[...]

  • Page 28

    Ste p b y St e p Ca ll i n g se ve ra l p e rso n s simu l t a n e o u sl y 28 28 28 28 S et t ing up a conf erence Y ou c a n s et up a c onferenc e from a n y of the follow ing t y pes of c onnec tion: • s ingle c a ll • c ons ulta tion c a l l • wai t i n g ca l l St ar t i n g a c o n fer en c e fr o m a s i n g l e c al l Y ou w a nt to [...]

  • Page 29

    C al lin g se ver a l p e r s o ns s i m u lt an eo usl y 29 29 29 29 Ste p b y S t e p Expandin g t he conference Any member of the s y s tem c onf erenc e c a n e x pa nd the c onf erenc e by • c a lling a nother us er a nd a dding this pers on to the c onfe renc e • a dding a us er to the c onf erenc e from a c ons ulta tion cal l • a c c [...]

  • Page 30

    Ste p b y St e p Ca ll i n g se ve ra l p e rso n s simu l t a n e o u sl y 30 30 30 30 A cc e p ti ng a w a it in g c a ll a nd a d di ng it to t h e co n f e r - en c e I f y ou rec eiv e a w a iting c a ll during the c onfer enc e ( c a ll w a iting func tion i s a c tiv a ted) , y ou c a n a dd this us er to the c onferenc e. An a lerting tone [...]

  • Page 31

    C al lin g se ver a l p e r s o ns s i m u lt an eo usl y 31 31 31 31 Ste p b y S t e p D uring t he c o nf erence Y ou a re ta k ing pa rt in a c onf erenc e w ith 3 to 8 members a nd y ou w is h to k now a bout the other members or to dis c onnec t a member . V i ew i ng m emb er i n f o r m at i o n S e l e ct an d co n f i r m . The dis pla y s[...]

  • Page 32

    Ste p b y St e p Ca ll i n g se ve ra l p e rso n s simu l t a n e o u sl y 32 32 32 32 T r ans f er r i ng a cal l I f the pers on y ou a re c on v ers ing w ith w is hes to be for- w a rded to one of y our c olleagues, y ou c a n tr a ns fer the c a ll to this third pa rty . E x te n di n g the c a ll w i th p ri o r a n no un c e me n t: Confirm[...]

  • Page 33

    C al lin g se ver a l p e r s o ns s i m u lt an eo usl y 33 33 33 33 Ste p b y S t e p To g g l i n g Y ou a re c onnec ted to tw o us ers . One us er is w a iting. The s w itc ho v er la mp is on P re s s the k ey to s w itc h ov e r to the other u s er . The firs t us er w a its . C o ns ul ta t io n Y ou c a ll a s ec ond us er . The s ec ond u[...]

  • Page 34

    Ste p b y St e p U s in g sa ved nu m be r s to ma ke ca lls 34 34 34 34 U sin g saved numbers t o make ca ll s Us in g a c a ll lis t ( m is s e d ca lls ) I f y ou a r e una ble to ta k e a n e x terna l a nd/ or a n interna l c a ll, this c a ll reques t i s s a v ed in a c a ll log. Y our tele- p hon e c a n a ls o be c onfigured s o tha t a ns[...]

  • Page 35

    U sin g sa ve d n u m b e rs t o m a k e c a ll s 35 35 35 35 Ste p b y S t e p Th e f i rs t ca l l i n th e c a ll lo g is dis pl a y e d: Us e r D a te a nd time of the entry a nd rea s on for the entry . The dis pla y begins w ith the mo s t rec ent ( una ns w ered) c a ll. I f the pa rty ha s c a lled more tha n onc e, the numb e r of times th[...]

  • Page 36

    Ste p b y St e p U s in g sa ved nu m be r s to ma ke ca lls 36 36 36 36 L ast num ber r edi al I f y our telephone is c onfigured fo r th is ty pe of redia ling, ea c h num ber di a l ed is s a v ed fo r pos s ibl e redi a lin g. P res s the k ey . or E E nte r y our indi v i dua l code f or L a st N um b e r Re dia l ( if nec es s a ry , a s k S [...]

  • Page 37

    U sin g sa ve d n u m b e rs t o m a k e c a ll s 37 37 37 37 Ste p b y S t e p D i al i ng wi th i ndi v i dual s peed di al i n g num ber s Pr e co nd i ti on : Y ou ha v e s a v ed indiv idua l s peed dia ling numbers ( Æ pa ge 50) . P re s s the k e y . The la mp lights up. < E nter the s erv ice c ode. or S e l e ct an d co n f i r m . an [...]

  • Page 38

    Ste p b y St e p Ma ki ng pr o j e ct ca l l s 38 38 38 38 M aking pr oject calls E x terna l c a lls c a n be a s s igned to s pec ific proj ec ts . Pr e con d i ti on : P rojec t numbers ( from 1 to 5) ha v e been c onfigured f or s pec ific projec ts a nd y ou ha v e a c ode for the projec t in ques tion. Set ti n g up a pr o j ect cal l P res s[...]

  • Page 39

    Ma ki ng pr o j e ct c al ls 39 39 39 39 Ste p b y S t e p C al l dur a ti on di spl ay The c a ll dura tion dis pla y is c onfigured by S y s tem S up- por t. The dis pla y s how s either the dura tion of the c a ll or the c os t of the c a ll. The dis pla y c a n be s w itc hed of f. The c a ll dura tion is s how n in the firs t line on the right[...]

  • Page 40

    Ste p b y St e p If y ou d o n ot ge t t hr o ug h. . . 40 40 40 40 I f you do not get t hr ough. . . U si ng the cal l back functi on I f the telephone tha t y ou ha v e c a lled is bus y or there is no a ns w er , y ou c a n reques t a c a llba c k . This a ls o a pplies to ex terna l c a lls v ia IS D N s w it c hing c enters . This s a v es y o[...]

  • Page 41

    If y ou do no t g et th r oug h. . . 41 41 41 41 Ste p b y S t e p C hecking/cancelling sav ed call bac k request s Pr e co nd i ti on : Y ou hav e s a v ed c a llba c k reques ts . S e l e ct an d co n f i r m . The oldes t entry i s d is pla y ed firs t. S elec t a nd c onfirm to v ie w further entries . Can c e l i n g an en t r y t h at i s d i[...]

  • Page 42

    Ste p b y St e p If y ou d o n ot ge t t hr o ug h. . . 42 42 42 42 O verr i di ng a col l eague’s cal l (i ntr ude) Pr e con d i ti on : The s ta tio n us er w hom y ou ha v e c a lle d is b us y . Y ou need to c ont a c t this c ollea gue urgently . S e l e ct an d co n f i r m . Both the c ollea gue a nd the other pa rty hea r a n a lerting to[...]

  • Page 43

    Te le ph on e s e tt in gs 43 43 43 43 Ste p b y S t e p T elephone set t ings Ad jus ti n g t h e r in g in g t o n e v o lu m e J or K P re s s one of the k e y s w hen the telephone is idle. Confirm. J or K T o inc rea s e/ dec rea s e the v olume: k eep pres s in g the k e y s until the des ired v olume lev el ha s been r ea c hed. Sa v e . A d[...]

  • Page 44

    Ste p b y St e p Te le ph on e s e tt in gs 44 44 44 44 A dapt i ng the speaker phone functi o n to th e ac ou sti c s of your r oom This option is not a v a ila ble for the optiP oi nt 500 ec ono- m y /b a si c . T o impro v e the c la rity of v oic e tra ns mis s ion during s pea k erphone c on v ers a tio ns , y ou c a n a da pt the mic r o- p h[...]

  • Page 45

    Te le ph on e s e tt in gs 45 45 45 45 Ste p b y S t e p Ba c k lit D is p lay When us ing the optiP oint 50 0 a dv a nc e, f or ex a mple, w hen entering a number , the dis pla y ’ s ba c k light auto- ma tic a lly turns on. The ba c k light turns off a f ew s ec onds a f ter y ou ha v e finis hed a c tiv ity . A dj u st i n g t h e d i sp l ay [...]

  • Page 46

    Ste p b y St e p Te le ph on e s e tt in gs 46 46 46 46 L oc k i ng yo ur t el ephone Y ou c a n prev ent una uthorized per s ons from us ing y our telephone ( a nd the telephone d irec tory ) during y our a b- s enc e. Pr e con d i ti on : Y ou ha v e been a s s igned a pers ona l iden- tific a tion number ( P I N ) by S y s tem S upport. P r even[...]

  • Page 47

    Te le ph on e s e tt in gs 47 47 47 47 Ste p b y S t e p E n ab l i n g t h e t el ep h o n e ag ai n : P re s s the k e y . The la mp lights up. ?@ E nter the s erv ice c ode. or S e l e ct an d co n f i r m . S e l e ct an d co n f i r m . an d E E nter the P I N ( c od e number) . I npu t is fo llo w e d by t he displa y : "E xe c u t e d &[...]

  • Page 48

    Ste p b y St e p St o ri n g n u m b e rs, syst e m f u n c t i o n s a n d t i m e d re m i n d e rs 48 48 48 48 St or ing num ber s, syst em f u nc- t ions and t imed reminder s Y ou c a n s a v e a frequently requ ired number or a fre- quently us ed func tion on a ny k e y tha t ha s not been pre- p r ogra mmed by S y s tem S upport. The k ey s [...]

  • Page 49

    St o ri n g n u m b e rs, syst e m f u n c t io n s a n d t i m e d remi n d e rs 49 49 49 49 Ste p b y S t e p St o ring a n um b e r fo r red i a li ng Pr e co nd i ti on : Y our telephone is progra mmed f or " S a v ed number redia l" no t " La s t number redia l" . S t o ring a caller’ s number or a number t hat has been d[...]

  • Page 50

    Ste p b y St e p St o ri n g n u m b e rs, syst e m f u n c t i o n s a n d t i m e d re m i n d e rs 50 50 50 50 Sa v i ng i ndi v i dual speed di al i ng n um ber s Y ou c a n s a v e a number on ea c h of digit k ey s 0 to 9 a nd then dia l thes e numbers a t the pus h of a but ton ( Æ pa ge 37) . P res s the k ey . The la mp ligh ts up . Confi[...]

  • Page 51

    St o ri n g n u m b e rs, syst e m f u n c t io n s a n d t i m e d remi n d e rs 51 51 51 51 Ste p b y S t e p S a v i n g t i me d r e mi n d e r s Y ou c a n progra m a timed reminder on y our telephone to remind y ours elf of a n importa nt meeting or a ppoint- ment, for ex a mple ( Æ pa ge 19) . Y ou mus t s a v e the ex - a c t time a t w hi[...]

  • Page 52

    Ste p b y St e p C h ec ki ng th e t el ep ho ne 52 52 52 52 Checking t he t elephone Checki ng i ts functi o nal i ty Y ou c a n tes t the func tiona lity of y our telephone. This in- c ludes the follow ing c hec k s : • Are a ll the k e y la mps opera ting properly ? • I s the dis pla y opera ting properly ? • D o a ll the k ey s func tion?[...]

  • Page 53

    C h ec ki ng th e t ele ph o ne 53 53 53 53 Ste p b y S t e p Checki ng the ass i gnment of functi ons to k ey s Y ou c a n c hec k w hic h func tions ha v e been pr e- a s s igned to s pec ific k ey s on y our telephone. Y ou c a n a l s o c hec k w ha t y ou ha v e s a v ed on indiv idua l k ey s y ours elf . The f ol- low ing ty pes of k ey a s [...]

  • Page 54

    Ste p b y St e p Fo rwa rd in g c a l l s 54 54 54 54 F or w ar ding call s U si ng cal l f or war di ng Y ou c a n p r ogra m tw o ty pes of c a ll f orw a rding: • fix ed forw a rding, a nd • v a ria ble forw a rding W ith fix ed f orw a rding y ou c a n progra m a f orw a rding d es tina tion tha t w ill rema in v a lid u ntil y ou c ha nge [...]

  • Page 55

    F o r w ar d i ng ca ll s 55 55 55 55 Ste p b y S t e p forw a rding k ey c onfigured by S y s tem S upport. The pro- gra mmed f orw a rding des tina tion rema ins v a lid until y ou c ha nge or delete it. P r o g r a m m i n g / c h an g i n g a fo r war d i n g d es t i n at i o n P re s s the k e y . The la mp lights up. Confirm. Confirm. D is p[...]

  • Page 56

    Ste p b y St e p Fo rwa rd in g c a l l s 56 56 56 56 I f v a ria ble forw a rding w a s p r ev ious ly progra mmed a nd a c tiv a ted, it is dea c tiv a ted a nd the forw a rding des tina - tion is deleted. D eac t i v at i n g fi xed fo r war d i n g i n t h e i d l e m en u Y ou c a n a ls o dea c tiv a te fix ed f orw a rding in the id l e menu[...]

  • Page 57

    F o r w ar d i ng ca ll s 57 57 57 57 Ste p b y S t e p V ari able f orw arding W it h v a ria ble forw a rding y ou c a n c hoos e b e t w een 6 dif- ferent ty pes of c a ll f orw a rding: • V a ria ble f orw a rding ( unc ond i tiona l forw a rding) • F orw a rding for interna l • F orw a rding for ex terna l • F orw a rding for bus y •[...]

  • Page 58

    Ste p b y St e p Fo rwa rd in g c a l l s 58 58 58 58 Outp ut on s ec ond line. T o s elec t the ne x t v a ria ble forw ar ding ty pe. Outp ut on firs t line. Outp ut on s ec ond line. or T o edit the c urrent v a ria ble forw a rding ty pe. Outp ut on firs t line. Outp ut on s ec ond line. Pr og ra m m ing /c h a ng in g th e f o rw a rd in g de [...]

  • Page 59

    F o r w ar d i ng ca ll s 59 59 59 59 Ste p b y S t e p U nc onditiona l v a ria ble progra mming c a n a ls o be a c tiv a t- ed in the idle menu. S elec t a nd c onfirm w hile th e phone is idle. E E nter the number of the des tina tion. Confirm. This a ls o a c tiv a tes the forw a rding fa c ility . D eac t i v at i n g v ar i ab l e fo r war d[...]

  • Page 60

    Ste p b y St e p Fo rwa rd in g c a l l s 60 60 60 60 D eac t i v at i n g var i ab l e fo r war d i n g i n t h e i d l e m en u Y ou c a n a ls o dea c tiv a te the f ollow ing v a ri a ble forw a rd- ing ty pes in the id l e menu: • V a ria ble forw a rding • F orw a rding f or intern a l a nd for e x terna l S elec t a nd c onfirm w hile th[...]

  • Page 61

    F o r w ar d i ng ca ll s 61 61 61 61 Ste p b y S t e p F or war di ng cal l s for a di f fer ent term i nal Y ou c a n s a v e, a c tiv a te, c hec k a nd dea c tiv a te c a ll for- w a rding for a nother telephone, fax ma c hine or P C fr om y our ow n telephone. T o do s o, y ou need to k now the P IN f or this termina l or y ou mus t ha v e the[...]

  • Page 62

    Ste p b y St e p Fo rwa rd in g c a l l s 62 62 62 62 S t oring a des tinat ion f or f ax, P C or busy / act iv at ing call f orw arding P res s the k ey . The la mp ligh ts up . Confirm. S e l e ct an d co n f i r m . S e l e ct an d co n f i r m . E E nter the c ode f or the ty pe of c a ll forw a rding required . The c odes a re defined b y S y [...]

  • Page 63

    F o r w ar d i ng ca ll s 63 63 63 63 Ste p b y S t e p C hecking/ deact iv at ing call f orw arding f or ano t her t elephone P re s s the k e y . The la mp lights up. S e l e ct an d co n f i r m . S e l e ct an d co n f i r m . Confirm. E E nter the number of the other tel ep ho ne. Confirm. E E nter the P I N ( only if y our ow n s ta tion does[...]

  • Page 64

    Ste p b y St e p Fo rwa rd in g c a l l s 64 64 64 64 E E nter the number of the other termina l. Confirm. E E nter the P I N ( only if y ou r ow n s ta tion d oes not ha v e the " Ca ll forw a rd- ing fo r remote termina l" c la s s of s erv ic e) . Confirm. T o d eac t i vat e: Confirm. or To c he ck : S e l e ct an d co n f i r m . ( E[...]

  • Page 65

    Us i ng a d iff er e nt te le ph on e i n t he s am e w a y as y o u r ow n 65 65 65 65 Ste p b y S t e p U sing a d if f erent t e lephone in th e same w ay as your o w n Y ou c a n log on to a nother tel ep ho ne belonging to the H iP a th 4000 or H ic om 300 E / H s y s tem v ia a pers ona l identific a tion number ( P IN ) ( a ls o telephones o[...]

  • Page 66

    Ste p b y St e p Us i ng a d i f fe r en t t el e ph one i n t he s ame w ay a s y ou r ow n 66 66 66 66 W ith th e dis pla y " E nter s ta tion no. " or " E nter ID " , y ou a re reques ted to enter the P IN . E n t er i n g t h e P I N fo r you r o wn H i Pat h 40 00 or H ic om 30 0 E / H sy s t e m : E E nter interna l P IN .[...]

  • Page 67

    Us i ng a d iff er e nt te le ph on e i n t he s am e w a y as y o u r ow n 67 67 67 67 Ste p b y S t e p I dent if icat ion w i t h t he c hip card Pr e co ndi ti on : Y ou ha v e been a s s igned a c hip c a rd by S y s tem S uppor t for logon a t other telephones . The optiP oint 500 a t w hic h y ou w is h to log on mus t be equipp ed w ith a c[...]

  • Page 68

    Ste p b y St e p R e l o ca ti ng w i th th e t el ep ho ne 68 68 68 68 R e l o c a ti n g wi th th e te l e p h o n e Chec k w i th S y s tem S u p port w hether this is pos s ible w ith y our telephone s y s tem. After c o ns ul ti ng w i th S y st e m S up po rt , y ou c a n log off y our telephone from its pres ent s t a tion line a nd then log[...]

  • Page 69

    M ak in g m u lt i lin e a nd te am ca ll s 69 69 69 69 Ste p b y S t e p M aking mul t ili ne and t eam calls U si ng l i ne keys Line k ey s a r e c onfigured by S y s tem S upport. The s t a - tion number of ea c h tea m member is a s s igned to a line a nd is the p r im a r y li ne of tha t tea m member . The s a me line is c onfigured o n the [...]

  • Page 70

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 70 70 70 70 The dif f erent s tat e s o f line key lamps The la mp is not lit – the line is free a nd c a n be us ed. or The la mp is lit – line is bus y . or The la mp is fla s hing ra p i dl y – a c a ll is on the line: a n- s w er the c a ll. or The la mp is fla s hing sl o w ly [...]

  • Page 71

    M ak in g m u lt i lin e a nd te am ca ll s 71 71 71 71 Ste p b y S t e p T a k i n g c al ls o n lin e k e y s I f s e v era l c a lls a re rec eiv ed a t the s a me time, y ou c a n ta k e the c a lls in the order in w hic h they a re offer ed to y ou - or y ou c a n giv e p r iorit y to c er ta in c a lls . Pr e co ndi ti on : S y s tem S upport[...]

  • Page 72

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 72 72 72 72 A ct i vati n g/ deact i vati ng r i nger When y ou a re ma k ing a c a ll on a line, y ou ma y be dis - turbed b y the ringing s igna ls for other inc oming c a lls . If ringer c utof f ha s been c onfigured, y our telephone does not ring. Inc oming c a lls a r e then s igna [...]

  • Page 73

    M ak in g m u lt i lin e a nd te am ca ll s 73 73 73 73 Ste p b y S t e p Di a lin g wi th lin e k e y s Y our telephone c a n be c onfigur ed w ith either au t o m at - ic or se le c ta b le line s eizure. S y s tem S upport s p ec ifies w hether a line ( a nd w hic h line) is s eiz ed a utoma tic a lly w hen the ha nds et is lifted or w hen s pea[...]

  • Page 74

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 74 74 74 74 Ident i fyi ng the l i ne us ed I f s ev era l l ines a re s eiz ed a t the s a me time, y ou c a n find out w hic h line y ou a re c on v er s ing on. Wi t h t h e Sh o w U s ed Li n e k ey c o n fi g u r ed : P res s the k ey . V i a t h e S er vi c e M en u : P res s the k [...]

  • Page 75

    M ak in g m u lt i lin e a nd te am ca ll s 75 75 75 75 Ste p b y S t e p Endin g a call on a line key I Repla c e the ha nd s et. or P re s s the k e y tha t is lit. A dding anot her part y t o a line ( conf erence) Pr e co ndi ti on : There is a c a ll on one of the lines . The line k ey la mp is lit. P re s s the line k ey . Confe renc e tone c [...]

  • Page 76

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 76 76 76 76 or S e l e ct an d co n f i r m . S e l e ct an d co n f i r m . Ov erride is now permit ted. P rev ent ing ov er ride E v en if the P riv a c y func tion ha s not been c onfigured for y our telephone, y ou c a n s till prev ent bus y ov erride. The P riv a c y func tion a ppl[...]

  • Page 77

    M ak in g m u lt i lin e a nd te am ca ll s 77 77 77 77 Ste p b y S t e p H ol di ng a cal l on a l i ne k ey and pi cki ng i t up agai n Pr e co ndi ti on : Y ou ha v e ta k en a c a ll on a line k ey ( Æ pa ge 71) . Pl a ci n g on h o ld: P r e s s t h e k e y. or S e l e ct an d co n f i r m . The line k ey of the c a ll on hold fla s hes s lo [...]

  • Page 78

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 78 78 78 78 Pi cki ng up a hel d cal l A c ollea gue in a n open- pla n offic e ha s put a c a ll on hold on a line k ey and reques ts y ou ( v erba l ly ) to ta k e ov er the c a ll. Y our telephone does not ha v e a k ey f or this line. C Lift the ha nds et. S e l e ct an d co n f i r m[...]

  • Page 79

    M ak in g m u lt i lin e a nd te am ca ll s 79 79 79 79 Ste p b y S t e p S t o ring and act ivat in g a f ixed call f orwarding des t ination f or a line P re s s the line k ey f or the required lin e. The la mp lights up. P re s s the k e y . The la mp lights up. The s ettings f or fix ed forw a r d in g fo r ev ery line a re iden- tic a l w i th[...]

  • Page 80

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 80 80 80 80 C ancellin g t he f ix ed ca ll f orw ar di ng d est inat ion Pr e con di ti on : T he telephone is in the idle s ta te. A fix ed forw a rding des tina tion ha s been s a v ed ( Æ pa ge 79) . Only if it is no t y our prima ry line: P res s the line k ey for the r equired line[...]

  • Page 81

    M ak in g m u lt i lin e a nd te am ca ll s 81 81 81 81 Ste p b y S t e p T aki ng cal l s for col l eagues i n a team I f a mem b er of a tea m does not a ns w er a c a ll w ithin 1 5 s ec onds ( depending on the s y s tem) , the other mem- bers of the tea m hea r a n a ler ti ng tone. T e le p ho n e in t he id l e s ta t e : The telephone rings [...]

  • Page 82

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 82 82 82 82 H av ing t he number of th e called s t atio n di s p l a y e d I f the num b er of the s ta tion for w hic h y ou ( a s a member of a c a ll pic k up group) w is h to pic k up a c a ll does not a p- p ea r on the dis pla y , y o u c a n enter the c ode for " D is pla y o[...]

  • Page 83

    M ak in g m u lt i lin e a nd te am ca ll s 83 83 83 83 Ste p b y S t e p or Confirm. A utom ati c par ki ng and r esum pti on o f a cal l Y ou c a n pa rk a c a ll on a telephone w it hin a c a ll pic k up group a nd then res um e it a t a differ ent telephone. Pa r k in g th e c a l l: Pr e ss t h e ke y . T h e ca l l p a r k ke y l am p f l as [...]

  • Page 84

    Ste p b y St e p M ak in g m u lt i lin e a nd te am c all s 84 84 84 84 Pi cki ng up a cal l on hold P res s the fla s h ing key . : .. . B I f nec es s a ry , enter c orres ponding p a rk ing pos ition num- be r . Continue the c a ll. Cal l i ng a t eam m em ber di r ectl y Pr e con di ti on : D S S k ey s h a v e been c o nfigured a t y our tele[...]

  • Page 85

    M ak in g m u lt i lin e a nd te am ca ll s 85 85 85 85 Ste p b y S t e p C alling a dire ct s tat ion select ion (D S S ) us e r N ote the la mp s ta tus of the D S S k e y ! Th e l amp i s no t li t – th e u se r is no t ma k i ng a ca ll : P re s s the D S S k e y , for ex a mple, " J ones " . C Lift the ha nds et. or W it h the ha n[...]

  • Page 86

    Ste p b y St e p M ak in g c al ls i n an ex ec ut iv e /s e cr e ta r y te am 86 86 86 86 M aking call s in an ex ecut ive/ sec- re t a ry t e a m E a c h e x ec utiv e/ s ec reta ry tea m is c onfigured b y S y s tem S upport . An ex ec utiv e/ s ec r eta ry tea m c a n c ons is t of a ma x imum of 4 ex ec u tiv e telephones a nd 2 s ec reta ria [...]

  • Page 87

    M ak in g c al l s i n an ex ec ut iv e/ s ec r et ar y t ea m 87 87 87 87 Ste p b y S t e p Lam p i s l i t – t h e s e c r et ar y i s m aki n g a c al l : P r e s s t h e k e y. Y ou a re c a mp ed on to the s ec reta ry ’ s c a ll. The s ec reta ry hea rs a n alerting tone ; the c a ll pic k up k ey fla s hes . C I f the s ec r et a ry a c [...]

  • Page 88

    Ste p b y St e p M ak in g c al ls i n an ex ec ut iv e /s e cr e ta r y te am 88 88 88 88 P res s the D S S k ey f or the ex ec utiv e. Y o u a re c onnec ted to the ex ec utiv e. E x te n di n g the c a ll w i th p ri o r a n no un c e me n t: I nf orm the ex ec utiv e tha t a c a ll is w a i ting . I Repla c e the ha nds et. E x te n di n g the [...]

  • Page 89

    M ak in g c al l s i n an ex ec ut iv e/ s ec r et ar y t ea m 89 89 89 89 Ste p b y S t e p T aki ng cal l s for other ex ecut i ve/ s ecr etar y t eam s I f s e v era l e x ec utiv e/ s ec reta ry tea ms h a v e been c o nfig- ured, y o u c a n pic k up c a lls for other tea ms . C Lift the ha nds et. P re s s the fla s hing D S S k ey , for e x [...]

  • Page 90

    Ste p b y St e p M ak in g c al ls i n an ex ec ut iv e /s e cr e ta r y te am 90 90 90 90 A ct i vati n g/ deact i vati ng cal l wai t i ng fo r executi ve As the ex ec utiv e, y ou c a n s pec ify w hether y our c a lls a re to be r ec eiv ed in the s ec reta ry ’ s of fic e w hile y ou a re c onduc ting a c a ll. If y ou a re ma k ing a c a ll[...]

  • Page 91

    M ak in g c al l s i n an ex ec ut iv e/ s ec r et ar y t ea m 91 91 91 91 Ste p b y S t e p U si ng the cal l signal funct i o n I f a c a ll s igna l k ey ha s been c onfigured on y our ex ec u- tiv e telephone y ou c a n genera te a c a ll s igna l on a pa rtic - ula r des tina tion telephone ( f or e x a mple, in the s ec re- ta ry ' s of [...]

  • Page 92

    L a be l i ng , do cu me nt at io n a nd ac ce s s or i es 92 92 92 92 Labeli ng, docu ment at ion and access or ies Lab e l i ng K e y Fi e l ds Y ou c a n c hos e from the f ollow ing options to la bel the k ey s w ith the func - tions / c a ll numbers s a v ed ( Æ pa g e 4, Æ pa ge 4, Æ pa ge 48) : La beling • by ha nd: La beling s trips a [...]

  • Page 93

    L a be l i ng , do cu me nt at io n a nd ac ce ss or i es 93 93 93 93 A t tachi ng a S tat i on N um ber Label S elf- a dhes iv e emergenc y number la bels a re a ls o d eli v ered w ith y our opti- Po i n t . W rite the emergenc y number on the la bel ( fire depa rtment, polic e, ow n telephone numbers ) , then remov e a nd ins ert it in the rec e[...]

  • Page 94

    L a be l i ng , do cu me nt at io n a nd ac ce s s or i es 94 94 94 94 A cces s or i es With the follo w ing a c c es s ories , y ou c a n c us tomi ze y our telephone ( not op- tiP oint 500 ec o) to s uit y our ow n pers ona l needs . The optiP oint a da pter s a re s lide- in modules tha t c a n be ins erted in the option ba y on the bot tom of t[...]

  • Page 95

    L a be l i ng , do cu me nt at io n a nd ac ce ss or i es 95 95 95 95 U se o f c o m put er - ai ded te l ephone appl i cat i ons A P C c a n be c onn ec ted v ia the built- in U S B interf a c e on the s y s tem tele- phone ( not optiP oint 50 0 ec o) a nd a U S B c a ble. The " Ca llBridge TU " T AP I driv er s of tw a re, a v a ila ble[...]

  • Page 96

    S t ep b y s t ep Ad v i c e f or u s er s 96 96 96 96 Adv ice f or user s Care of th e telepho ne • U s e either a d a mp c loth or a n a ntis ta tic c loth to c lea n the telephone. N ev er us e a dry c loth! • I f the telephone needs to be c lea ned thoroughly , us e a neutra l, diluted, s urfa c e- a c tiv e c lea ning a gent. E ns ur e tha[...]

  • Page 97

    Ad v i c e f or u s er s 97 97 97 97 S t ep b y s t ep D eal i ng wi th er r or m ess ag es on the di spl ay Po ss ib l e c a us e : M a x imum input time ex c eeded. H a nds et not repla c ed. Po ss ib l e r e sp on se : E nter digits more qui c k ly ; a v oid length y pa us es be- tw een k ey s trok es . Po ss ib l e c a us e : S y s tem is ov er[...]

  • Page 98

    S t ep b y s t ep Ad v i c e f or u s er s 98 98 98 98 or Po s sib le ca u se : a ) Attempt to us e a b a rred func tion. b ) P IN entered inc orrec tly . P oss i bl e r e sp on se : a ) Conta c t S y s tem S upport for a uthoriza tion to a c tiv a te this func tion. b ) E nter the P I N c orrect ly . Po s sib le ca u se : N umber not entered c o m[...]

  • Page 99

    99 99 99 99 In de x In d e x A A co u s t i c ad a p t e r .. ..... .... ..... .... ..... .... ..... .... .. 94 A c t i ve sp e a ke r b o x ... .... ..... .... ..... .... ..... .... .. 9 4 Add - on c onferenc e ... .... ..... .... ..... .... ..... .... .. 75 Add - on m ic rophone .. .... ..... .... ..... .... ..... .... .. 94 A n al o g ad a p t e[...]

  • Page 100

    100 100 100 100 In de x O Open lis tening .. .... ..... .... ..... .... ..... .... ..... .... .. 16 optiP oint- Ada pter . ..... .... ..... .... ..... .... ..... .... .. 94 Ov erride s ec urity .. ..... .... ..... .... ..... .... ..... .... .. 75 P Pa r ki n g ma nua l .. .... ..... .... ..... .... ..... .... ..... .... ..... .... .. 83 Pa r ki n g[...]

  • Page 101

    Ref er enc e No. : A 31 003-H8400-B 307-1 -7 619 • P r i n t e d i n t he F eder a l R ep ubl i c of Ger m a ny BA 30.03.2002 H i P a t h 4000, H i c o m 3 00 H/300 E © S i e m en s A G 2002 • Inf or m a t i on a nd C om m un i c a t i on N e t w or k s • Hof ma nns t r . 51 • D-8135 9 M uni c h • S u b jec t t o av ailability . R ig ht [...]

  • Page 102

    s H i P a t h 4 000 H ico m 3 0 0 E/ 3 0 0 H Qui ck-Ref erence User Gui de opt i P o i nt 50 0 eco opt i P o i nt 50 0 basi c opt i P o i nt 50 0 st andar d opt i P o i nt 50 0 advance[...]

  • Page 103

    Q ui ck - re f e r e nc e op e ra t in g in st ru ct io ns ( a p pe nd ix )[...]

  • Page 104

    I m por t ant f u nct ions at a glance M aki ng a cal l : Ei th e r: Q + S Or : S + w he n th e oth er pa rty a ns w er s Q or s pea k erphone. S av ed num ber r edi al : Save: Ei th e r: The c onnec tion ha s been ma de. . Or : Any number : + + + S + . Red i al : Q + . L as t num ber r edi al : Q + . S w i t c hi ng bet w een the hands et and s pe[...]

  • Page 105

    S et t i ng up a conf er ence cal l : Firs t c a ll + + S + + + S . S av i ng/ act i v at i ng v ar i abl e cal l f or w ar di ng: + S ( des tina tion) + . C hecki ng cal l l i s t: + + + or . En di ng : . Di a lin g di s p la y e d ca ll : . S av i ng i ndi v i dual s peed di al i ng num ber s : + + + S ( 0 .. .9 ) + + S ( des tina tion) + . Di al[...]

  • Page 106

    M axi m um S er vi ce M en u functi on s av ai l abl e P re s s the " S erv ic e M enu" k e y . U s e a nd to s elec t func tions . Or us e the s erv ic e c odes , f or ex a mple, 2 1 f or " w a iting c a ll on/ off" . 1 S a vi n g v a r i a b le ca ll f o r w a r d in g 1 D e st in at io n s 1 2 S a vi ng f i xe d ca l l f o r [...]