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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Siemens optiPoint 400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Siemens optiPoint 400 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Siemens optiPoint 400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Siemens optiPoint 400 should contain:
- informations concerning technical data of Siemens optiPoint 400
- name of the manufacturer and a year of construction of the Siemens optiPoint 400 item
- rules of operation, control and maintenance of the Siemens optiPoint 400 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens optiPoint 400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens optiPoint 400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens optiPoint 400.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens optiPoint 400 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
HiPath 3000 HiPath 5000 RSM HiPath Al lSer ve, Hicom 150 E/H optiP oint 400 econom y optiP oint 400 standard Operating Instructions[...]
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Page 2
Before You Begi n 2 Bef or e Y ou Beg i n These operati ng in structions descr ibe the optiP oin t 40 0 econ omy and optiPoint 40 0 stan dard tel ephon es on your HiPath 30 0 0 / 50 00 RSM. The y de scribe all fu nction s you can use from your tel epho ne. Y o u may fi nd that s ome func- tion s y ou wis h to use are not a v ailab le on y our telep[...]
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Page 3
Contents 3 Contents Basic operating instructions . . . . . . . . . . . . . . . . . . . . 8 optiPoin t 400 ec onomy/sta ndard control pa nel . . . . . . . . . . . . . . . . . . . . 8 How to Use th ese Ope rating Instru ctions . . . . . . . . . . . . . . . . . . . . . . . . 9 Screen Dis plays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 4
Conten ts 4 Telephon e Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Adjustin g the Rin g Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Adjustin g the Rin g Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Adjustin g the Atte ntion Ring Vol ume. . . . .[...]
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Page 5
Contents 5 Saving Function s, Proced ures and Appointments 54 Assign ing Functi ons to K eys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Assign ing a Pr ocedure ( Operating Ste ps) to a K ey . . . . . . . . . . . . . . . . 58 Appointmen ts Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59[...]
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Page 6
Conten ts 6 Radio Paging ( Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Simple Paging Equi pment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Enhanc ed Pagin g Equipment (Hipath 370 0/3750 On ly) . . . . . . . . . . 83 Using Other Team Functions . . . . . . . . . . . . . . . . . . . 84 T[...]
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Page 7
Contents 7 Labeling and Documentation . . . . . . . . . . . . . . . . . 103 Labeli ng Key Fiel ds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Attaching a Station Number Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Documenta tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 8
Bas ic oper ati ng ins truct ions 8 Basic operat ing instruc ti ons optiP oint 40 0 economy/stand ard control panel Keys for tele ph on e settings Display , 2 li nes wi th 24 char Key pa d Handset Key for confirming a function Key fi e ld – freely pr ogram- mable ke ys Speaker f or open l isten ing and ring tones Fixed function ke y: Rele as e Mi[...]
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Page 9
Basic ope rati ng inst ruction s 9 Step by Step How to U se th ese Op era ting I nstru c- tio ns Y ou wi ll fi nd a gr aphi c re pres entatio n of t he ste p s in l og- ical sequ ence i n the lef t colu mn. B elo w is an e xpla na- tion of the sym bols: n Lif t the ha ndset (off-hook). t R eplace th e hand set ( on-hook ). s Conduct a cal l. o Ente[...]
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Page 10
Step by Step Bas ic oper ati ng ins truct ions 10 Acce ssi ng F unc ti ons ... Interactively Y ou can select so me functi ons wh ile the tele pho ne is idle , for e xample: Use < > to scroll to a function and press : to ex ecute i t. Y ou ca n sel ect ot her fun ctio ns direc tly depe nding on the situation . Examp le: you call a nu mber , bu[...]
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Page 11
Basic ope rati ng inst ruction s 11 Functions Y ou Can Use Basic and Enhanced F uncti ons Y ou c an use all basi c and enha nced co mmun icat ions pla tform functi ons that appear interactively on the screen, in the Progr am/Service menu, and when you pres s func tion ke ys. Additional T eam and Ex ecut ive/Secretary Functions Æ Pa g e 8 9 f. T o [...]
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Page 12
Step by Step Making Calls – Basi c Function s 12 Making Calls – Basic F unctions Answ ering Calls Speci al defaul t ring signa ling is set for your telep ho ne: • Whe n you receive an in terna l ca ll, your t elep hone ring s once ev ery f our seco nds (s ingl e-tone seque nce). • Whe n you receive an extern al call , your tele phone rings [...]
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Page 13
Making Calls – Basi c Function s 13 Step by Step Ending th e call: P ress t he k ey . T he LED goe s out. or P ress t he k ey . Not es on sp eak erph one mode: • T ell the other pa r ty t hat you are using speakerpho ne mode. • T he spe aker phone wo rks be sts a t a lo w r eceiv ing vol u me . • The ideal distanc e betw een the us er and t[...]
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Page 14
Step by Step Making Calls – Basi c Function s 14 Open Listenin g in the Room During a Call Y ou c an let other peopl e in t he ro om jo in in on the c all. Le t the other party know t hat you ha ve t u rned on the speaker . Precondit ion: Y ou ar e condu cting a call wi th th e hand- set. A ctiva ting ring transf er: Press the key . T he L ED li [...]
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Page 15
Making Calls – Basi c Function s 15 Step by Step The called party d oes n ot ans wer or is busy: P ress t he k ey . T he LED goe s out. Ending the c all t R eplace t he ha ndset. or P ress t he k ey . Speake r Y our s yste m ma y also b e progr ammed so tha t you hav e to press the Internal key bef o re you dial an interna l num ber . T o call an[...]
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Page 16
Step by Step Making Calls – Basi c Function s 16 Redialing a Number The la st three external telephone number s dialed are stored automatically . Y ou c an red ial th em simp ly b y pressing a k ey . T he stati on numb er ap pear s on y our scre en f or two se c- onds and is then diale d. Press the key once to dial th e num ber last dialed. Pr es[...]
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Page 17
Making Calls – Basi c Function s 17 Step by Step T urning the Micropho ne On and Off T o prev ent the oth er party from listen ing in whil e y ou consu lt with so meon e in yo ur of fice, y ou can tempor ar- ily s witc h of f the hands et micr ophone or the handsf ree micr ophone. Y ou ca n als o s witc h on th e hand sfre e mi- cr ophone to ans [...]
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Page 18
Step by Step Making Calls – Basi c Function s 18 Calling a Sec ond P arty (Consultation Hold) Y ou c an cal l a secon d pa rty whil e eng aged in a call. The first party is placed on hold. Confirm. o Cal l the se cond p arty . Retu rn to th e f irs t pa rty: Confirm. or or q d Press the key . The LED li ghts up. Ente r the c ode. The LED go es ou[...]
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Page 19
Making Calls – Basi c Function s 19 Step by Step T ransferri ng a Call If the pe rson you are spea king to wants to t alk to another co lleagu e of yours, you can transfer the call that collea gue. Confirm. o Enter the number of the party to whic h you w ant to transfer the call . s Anno unce t he call , if ne ces sary . t R eplace t he ha ndset.[...]
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Page 20
Step by Step Making Calls – Basi c Function s 20 Call Forwarding Using V ariable Call Forw arding Y ou can imme diately forw ard internal or external calls to dif fere nt internal or external telephones (destinations). (Ext ernal des tinat ions r equir e spec ial co nfig urat ion in the sy stem.) Select and co nfirm. or qe Enter the code. Select [...]
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Page 21
Making Calls – Basi c Function s 21 Step by Step Call Forw ardin g in the Carrier Netw ork and Forwarding Multip le Subscr iber Num- bers (MSN) (Not for U.S.) If this f uncti on ha s been config ured (c ont act your se rv- ice personn el), you can forw ard calls to your assigned mult iple su bscri ber numb er (MS N) (DID n umber) dir ect- ly with[...]
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Page 22
Step by Step Making Calls – Basi c Function s 22 Using Callbac k If a user i s busy or is no t answering , you can store an automa tic ca llback. This feat ure saves you from having to make repeated at tempts to reac h the user . Y ou rece ive a callba ck, • Whe n the ot her par t y is n o long er busy • When the user w ho did no t answ er ha[...]
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Page 23
Making Calls – Basi c Function s 23 Step by Step Ending c allba ck di spla y: Sele ct an d con firm . or P ress t he k ey . T he LED goe s out. or P ress t he k ey . T he LED goe s out. Sa ving Reper tory Dialing Numbers on a Key P ress t he k ey . T he LED lig hts up . Sele ct an d con firm . or qme Enter the code . If appli cable If the " [...]
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Page 24
Step by Step Making Calls – Basi c Function s 24 Using Repert ory Dialing Keys Precondit ion: Y ou h av e saved a st ation n umber o n a re pertory dial ing k ey Æ P age 23. Press the key on which the nu mber is saved. If the st ati on numb er is lo cate d on the seco nd le ve l, fir st pres s "Shif t". Simp ly press t he key to dial a[...]
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Page 25
Making Calls – Basi c Function s 25 Step by Step T ele phone Settings Adjus t ing th e Ri ng V olume u or v Pr ess th ese k ey s whil e the phone is idl e. Confirm. u or v T o raise or lo wer th e volume : Keep pre ssing the k ey s unti l the desir ed v olu me is s et. Sav e. Adjust ing the R ing T o ne u or v Pr ess th ese k ey s whil e the phon[...]
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Page 26
Step by Step Making Calls – Basi c Function s 26 Adjusting the Speakerph one to the Room Acoustic s T o help t he oth er par ty underst and you cl early while you are tal king into t he mic rophone , you can ad just the te l- ephone t o the ac oust ics i n your environm ent : "Quie t room ", "Normal room" an d "Nois y roo[...]
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Page 27
Making Calls – Convenie nce Functions 27 Step by Step Making Calls – Convenience Function s Answ ering Calls Accepting a Specific Call for Y our Colleague Y ou hear an other t elepho ne ring. P ress t he k ey . T he LED lig hts up . Sele ct an d con firm . or qim Enter the code . A called st ation appears on the sc reen. If appli cable Selec t [...]
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Page 28
Step by Step Making Calls – C onven ience Fu nctio ns 28 Rejec t ing C alls Y ou ca n reject calls which you do not wish to t ake. The call is th en sig naled at anot her defina ble t eleph one (con tact your serv ice pe rsonnel) . T he tele phone ring s. Th e call er is disp lay ed. Press the key . If a call canno t be rejected , your telephon e[...]
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Page 29
Making Calls – Convenie nce Functions 29 Step by Step Enablin g and Disab ling Hand sfree Answerback Sele ct an d con firm . or or qmj or rmj Enter the code f or "on" or "of f". Answering a Call With a Headset Pre conditi on: Y our te leph one rin gs. If the "Heads et" k ey ha s been config ure d Æ Pa g e 5 4 : P re[...]
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Page 30
Step by Step Making Calls – C onven ience Fu nctio ns 30 n Lif t the handset af ter more than thirty seconds. o Dia l the e ntra nce tel ephone num ber . Openi ng the door from yo ur te lephone durin g a ca ll from th e e ntranc e teleph one: Confirm. Openi ng the door fr om your t elephone wi thout calling the en tranc e telephon e: Press the ke[...]
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Page 31
Making Calls – Convenie nce Functions 31 Step by Step or Select the display ed function and press the "OK" dialog key t o cha n g e t he c od e. Sele ct an d con firm . or Y ou can als o open the do or wit hout a door bell rin g . Deact iv ating t he doo r open er: P ress t he k ey . T he LED lig hts up . Sele ct an d con firm . or rlm [...]
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Page 32
Step by Step Making Calls – C onven ience Fu nctio ns 32 Dialing/Making Calls En-Bloc Sending / Correcting Numbers If th is f eat ure i s conf igur ed (con tact y our servic e per- sonnel ), a co nnec tion is not at tempt ed im media tely when a s ta tion n umbe r is en tered. This means that you can correct the num ber if neces sary . T he stati[...]
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Page 33
Making Calls – Convenie nce Functions 33 Step by Step Using a Caller List If you are unable to acce pt an external or i nternal cal l, the call attempt i s stored in the caller list. Y ou ca n stor e answ ered cal ls eit her m anually (both in- ternal and external calls) or automatically (external calls only; c ontact yo ur ser vice per sonnel f [...]
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Page 34
Step by Step Making Calls – C onven ience Fu nctio ns 34 Dialing a Station Numb er from the Caller List Precondit ion: Y ou have r etriev ed the caller list an d the select ed c all is d isplayed. Select and co nfirm. Remov ing an Entry from the Caller List Precondit ion: Y ou have r etriev ed the caller list an d the select ed c all is d isplaye[...]
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Page 35
Making Calls – Convenie nce Functions 35 Step by Step Speed-dial Using Station and S ystem Speed-Dial Number s Pre conditi on: Y ou have stored st ation sp eed- dial nu m- bers Æ P age 35 or y our s ervice pers onne l has stor ed sy stem sp eed-di al numbers. P ress t he k ey . T he LED lig hts up Confirm. or qk Enter the code . o Enter a speed-[...]
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Page 36
Step by Step Making Calls – C onven ience Fu nctio ns 36 or If you ma ke a m ista ke: Select and co nfirm. This deletes all entered digits . Confirm. or Select and co nfirm. or Select and co nfirm. or Select and co nfirm. Previo us? US: Next? UK: Next ent ry? US: Change ? UK: Change entry? Dele te? US: Exit UK: End[...]
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Page 37
Making Calls – Convenie nce Functions 37 Step by Step Dialing a Number F rom the Internal Directory The intern al direct ory co nt ains a ll sta tion nu mbers and sy stem spe ed-dia l numb ers assign ed to a nam e. Con- tact y our servic e per sonne l to find o ut if o ne w as co n- figured f or your s ystem. Pre condition : Names have been ass i[...]
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Page 38
Step by Step Making Calls – C onven ience Fu nctio ns 38 T o enter a spac e, press the "0" . Pr essing "1" or "#" automatically display s the fir st entry in the internal directory . The " * " key has no func tio n here. If ap plicable Select and co nfirm ea ch letter to be deleted. The last letter entered [...]
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Page 39
Making Calls – Convenie nce Functions 39 Step by Step Y ou ca n use th e k e ypad wi th the digits as an alpha nu- meric k eypad in this case and enter the names b y pressin g the app ropriate ke ys one or m ore tim es as need ed. F or exa mple, y ou can en ter the l et ter "r" b y pr essing the "7" three ti mes or th e le tte[...]
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Page 40
Step by Step Making Calls – C onven ience Fu nctio ns 40 If to o many na mes are foun d: If more than the m aximum of 5 0 names are f ound cor- re spondin g to y our qu ery , on ly an i ncomp lete li st of r e- sults c an be dis played. Y ou ca n view thes e resu lts, s elec t any of the n ames , or c hange the searc h string (e.g. narr ow the se[...]
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Page 41
Making Calls – Convenie nce Functions 41 Step by Step Using Mailbo x es If you have programme d the "M ailb ox" key Æ P age 54, the a ssoci ated LE D ligh ts up w hen m essages ha v e ar- rived f or you. If yo ur telephone is connected to a voice mail sy stem, the "Mailbox" ke y will also light up to a lert you to an y messag[...]
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Page 42
Step by Step Making Calls – C onven ience Fu nctio ns 42 Automatic Connection Setup (Hotl ine) If this function is configured ( contact your service per- sonnel), the sy s tem automatically sets up a connection to a preset internal or e xternal destination. n Lif t the hands et. Depend ing on the setting , the conn ect ion is ei the r set up imme[...]
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Page 43
Making Calls – Convenie nce Functions 43 Step by Step Associated Dialing/Dialing Aid If this f uncti on ha s been config ured (c ont act your se rv- ice personne l), you can use a dia ling aid to dial numb ers and set up call s f or your tel ephone. The operatin g proce dure depen ds on w hether t he di al- ing aid is conne cted t o the S 0 bus o[...]
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Page 44
Step by Step Making Calls – C onven ience Fu nctio ns 44 During a Call Using Call W aiting Cal ler s can still r each y ou whil e you ar e engag ed in a n- othe r call . A sig nal alerts yo u to th e wa itin g call. Y ou c an eith er ign ore or acc ept th e w aiting call. When you accept the waiting cal l, you can either end the first call or pla[...]
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Page 45
Making Calls – Convenie nce Functions 45 Step by Step Pr eventing and Allowing Call W aiting (Automatic Camp-On) If this f uncti on ha s been conf igured ( ask your s ervice technician), you can prev ent or all ow a second call Æ Page 44 from bein g sign aled by autom atic cam p-on durin g an ongo ing cal l. P ress t he k ey . T he LED lig hts u[...]
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Page 46
Step by Step Making Calls – C onven ience Fu nctio ns 46 d ... m Enter the number of th e park slot (0 - 9 ) and make a n ote of i t. If th e park slot num ber y ou enter ed is not dis - played, it is already in use; enter anoth er one . Retri eving a P arke d Call Precondit ion: One o r more ca lls h av e been parked. The teleph one is id le. Pr[...]
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Page 47
Making Calls – Convenie nce Functions 47 Step by Step Pick ing up (Retrie ving) a Held Call Pre conditi on: One or mor e call s ha ve been park ed. Th e tele phone is idle. P ress t he k ey . T he LED lig hts up . Sele ct an d con firm . or qjg Enter the code . or If the "Line re triev ed" ke y Æ Page 54 ha s been config - ured, press [...]
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Page 48
Step by Step Making Calls – C onven ience Fu nctio ns 48 Conducting a Conference In a conference call, you can ta lk to as m any as f our othe r parties a t the same t ime. T hese ma y be in terna l or external users. o Call the first party . Select and co nfirm. o Call the secon d st ation . Anno unce th e conference. Select and co nfirm. or q g[...]
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Page 49
Making Calls – Convenie nce Functions 49 Step by Step Check ing Whic h P arties Are in the Conf erence (Ini- tiator Only) Sele ct an d con firm . The first st ation ap pea rs on the sc reen. T o displa y other statio ns, co nfirm eac h subs eque nt dis- play . T o exit the list: Select and co nfirm. Remo ving P arties F rom th e Conf erence (Init[...]
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Page 50
Step by Step Making Calls – C onven ience Fu nctio ns 50 Activat ing T one Di aling (DTM F Suffix Di aling) Y ou ca n transmit dual -tone mu ltifrequency ( DTMF ) sig- nals to control devices such as an an swering machine or automatic inf ormation sys tem. Press the key . T he L ED li ghts up. Select and co nfirm. or qig Enter the code. o Y ou ca[...]
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Page 51
Making Calls – Convenie nce Functions 51 Step by Step t R eplace t he ha ndset. or Sele ct an d con firm . T run k Flash T o activate ISDN-type services and f eature s through the net work carrier ’ s ana log t runks or tho se of ot her co m- munica tion s plat f or ms (s uch as "co nsul tati on ho ld") , you must send a signal to the[...]
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Page 52
Step by Step Making Calls – C onven ience Fu nctio ns 52 If Y ou Cannot Reac h a Destination ... Call W aiting (Camp-On) Precondit ion: Y ou h av e dia led an internal numb er an d hear a busy signal. It is impo rt ant that you reach the called par t y . W ait (approx. 5 s econds) until " Camp-on " appe ars on the display and the busy t[...]
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Page 53
Making Calls – Convenie nce Functions 53 Step by Step Using Night Answer When night answer mode is ac tive, for example duri ng a lunch break or af ter office hours, all external call s are immedi atel y f orwarded to a speci fic in tern al tele phone (night station ). T he nigh t statio n can be defin ed b y serv - ice pe rsonnel ( stan dard nig[...]
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Page 54
Step by Step Saving Fun ctions, Proc edures and Appointments 54 S aving Functions, P r ocedur es and Appointments Y ou ca n save a frequentl y-dialed numbe r , or frequ ently- used fu nction s/proce dures (compr ising several ope rat- ing ste ps) to any free key on your teleph one or ad d-on device. If you hav e programmed a Sh if t ke y, you can a[...]
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Page 55
Saving Fu nctions, Procedures and Appointments 55 Step by Step Meani ng of LE D Sig nals for Sav ed Func tions : Call f orw arding, F orwar ding - trunk, F orwar d Line, US:Night answ er UK:Night Ser vice, Do not dist urb, Chang eov er , Ad visory messag e, Ringer cut off , HF answ erback on/of f , US:Join/lea ve group UK:Hunt group j oin/lea ve, C[...]
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Page 56
Step by Step Saving Fun ctions, Proc edures and Appointments 56 Repdi al ke y (in ternal) , Direct sta tion se lect : The other par t y is n ot enga ged in a call. T he other party is en gaged in a call or has acti va ted do not d isturb. Flashi ng rapidl y - A call er is t rying to reach you, please pick up the phon e. Flashing slowly - A caller i[...]
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Page 57
Saving Fu nctions, Procedures and Appointments 57 Step by Step The following fu nction s are as sign ed to keys which have n o L ED : Repdial ke y (external), Procedure key , T r ace call, Speed- dial, R elea se call, Clear , US :Loc k all phones UK:T ele- phone Lock, Sen d mess age, US:Di rector y UK:P hone - book (1=intern al, 2=LD AP), Call wait[...]
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Page 58
Step by Step Saving Fun ctions, Proc edures and Appointments 58 Assignin g a Procedure (Operatin g Step s) t o a Key Stati on nu mbers and f uncti ons w hich require additi onal inputs , i.e. compri se several operat ing st eps, c an be saved to a sing le key on your telep hone . Using the as sociated dial functio n, for e xamp le Æ P age 4 3, you[...]
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Page 59
Saving Fu nctions, Procedures and Appointments 59 Step by Step Confirm. or Sele ct an d con firm . . Ap po in tme nts Functi on Y ou can tell y our te lephon e to giv e yo u a call when y ou want to be remi nded o f an ap pointm ent Æ P age 60. T o do this, you need to sa ve the time you w ant the call to be made. Y ou can enter a single appointme[...]
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Page 60
Step by Step Saving Fun ctions, Proc edures and Appointments 60 Deleting and chec king a sav ed appointment: Press the key . T he L ED li ghts up. Confirm. or rhj Enter the code. Confirm. or Select and co nfirm. Using T imed Reminders Precondit ion: Y ou m ust have saved a timed remind er Æ P age 5 9. The current ti me is the t ime s tored. T he t[...]
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Page 61
Displ aying a nd As signin g Call Charg es 61 Step by Step Displaying and Assigning Call Charges Displaying Call Charges ( Not for U.S.) For the current call: The display usua lly sh ows call charges at t he end of a call (default setting). If y ou wish to di spla y cha rge s cont inuous ly dur ing a c all in progress , your ser vice personne l mus[...]
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Page 62
Step by Step Display ing an d Ass ignin g Ca ll Cha rges 62 Displaying Call Charg e s for Another T elep hone (N ot for U. S.) If this function is configured ( contact your service per- sonnel ), you can displ ay and print the chargeabl e calls f or othe r tele phones (suc h as a p ay phone) . Precondit ion : Y ou h ave programmed th e funct ion &q[...]
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Displ aying a nd As signin g Call Charg es 63 Step by Step Dialing with Call Charg e Assignment Y ou can as sign e xtern al call s to certain pr oje cts. Pre conditi on: Service pers onne l has s et up a ccount codes for y ou. P ress t he k ey . T he LED lig hts up . Sele ct an d con firm . or qjd Enter the code . o Enter the acco unt code. and r P[...]
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Step by Step Priva te Sp her e/S ecu rit y 64 P rivat e Sphere/Security T urning Rin ger Cutoff On and Of f Y ou c an ac tiva te the ring er cut of f funct ion i f y ou do not want the recei ve any calls. C alls are only i dentif ied by one ring si gnal , an in dicati on on t he di spla y , and a k e y which has be en program med to f lash (s uch a[...]
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Private Sph ere/Security 65 Step by Step Caller ID Suppression Y ou can prevent your st atio n numb er or n ame f rom ap- peari ng on the dis pla ys of e xter nal partie s y ou call. Th e f eatu re r emains ac tiv e unt il y ou deacti vate i t. Sele ct an d con firm . or or qlj or rlj Enter code f or "suppress" or "restor e". Mo[...]
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Step by Step Priva te Sp her e/S ecu rit y 66 T race Call: Identifying Anonymo us Callers (No t for U.S.) Y ou can hav e the carrier identify malicious external call- ers. Y ou ca n save the caller ’ s sta tion number during t he call or for 30 sec onds a f t er the call en ds. Howev e r , it is essent ial tha t you do no t replac e your hands et[...]
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Private Sph ere/Security 67 Step by Step Loc king the T elephone t o Pr event Unau thoriz ed U se Y ou can p revent unautho rized pe rsons f rom usin g your telep hone and i ts el ectron ic note book dur ing your ab- senc e. Pre conditi on: Y ou must h av e config ured a per sonal identi ficat ion nu mber (PI N) f or y our te lephon e Æ Pag e 69 .[...]
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Step by Step Priva te Sp her e/S ecu rit y 68 Loc king Another T elephone to Prev ent Unauthorized Use If th is fu nction has be en con figur ed (co ntact y our servic e personn el), you can lock other te leph ones to prev ent un author ized use and then unlo ck them again later . Y ou can use this function to unl ock the telephone f or us- er s wh[...]
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Private Sph ere/Security 69 Step by Step Sa ving Y our PIN T o use the functi ons • to pr e ve nt un autho riz ed per sons fr om us ing y our telep hone Æ Pag e 6 7 • to us e anoth er tele phone lik e y our o wn Æ Pa g e 7 4 you need to enter a pe rsonal identi ficat ion nu mber , which you can save yourself . P ress t he k ey . T he LED lig [...]
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Step by Step Usin g Ot her Func ti on s 70 Using Other Funct ion s S ending a Messa ge Y ou ca n send shor t text me ssage s (infotexts) to si ngle users or groups of use rs who h ave s ystem t eleph ones . On s ystem tel ephones with no displa y (e.g. optiP oint 500 entry), on ISDN, pulse or tone dialling te- lephone s, trans mitted text message s[...]
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Using Other Functions 71 Step by Step Enteri ng text vi a the keypad d ... m , q , r Enter te xt (max. 24 characters) via the ke ypad. Di git key s must be pres sed a spe cific nu mber of times t o en- ter let ters. Exampl e: "R" = Pr ess the q ke y once and the k key t h ree times. After ente ri ng tex t: Confirm. Disp laying a nd D elet[...]
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Step by Step Usin g Ot her Func ti on s 72 Answering Messages "Mes sages recei ved :" app ears on y our scree n, alon g with an indica tion of the le ngt h. Confirm. F ollow the di splay prompt s. Leaving an Advisor y Message Y ou ca n leave an advisory m essag e on your tel ephon e scr een f or in terna l call ers who w ant to r eac h yo[...]
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Using Other Functions 73 Step by Step De leting Advisory M essag es Sele ct an d con firm . or rjm Enter the code . or If you have programme d an "Advisor y mess age" key Æ Page 54: The LE D ligh ts u p. Press th e key . Display Number of W aiting Calls and Overload Indicat ion Y ou ca n sho w the numb er of e xternal wa iting c alls on [...]
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Step by Step Usin g Ot her Func ti on s 74 Using Another T elep hone Like Y o ur Own Oth er peop le ca n tempo rari ly use you r tele phone f or outgoing calls as though it we re their ow n. Press the key . T he L ED li ghts up. Select and co nfirm. or qidl Enter the code. o Enter the ot her u ser ’ s sta tio n numb er . o Enter the other user’[...]
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Using Other Functions 75 Step by Step Fax Details and Messa ge on Answer- ing Mach ine If a fax or answering machine is connec ted to your sys- tem a nd y ou ha ve assi gned t he "F ax d etails" funct ion to a programmable ke y Æ Page 5 4, th e key lights up w hen a fax or a mess age has be en rec eived. Deactiv ating indication: P ress [...]
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Step by Step Usin g Ot her Func ti on s 76 Resetting Services and Funct ions (S yst em-Wide Cancellat ion for a T ele- phone) There is a genera l reset p rocedure for activated fu nc- tion s. Th e f ollo wing fu nctio ns are canc eled, if the y w ere activated: • Forwarding on •A d v i s o r y m s g . o n • Ring ing gr oup on • Hun ting g r[...]
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Using Other Functions 77 Step by Step Activating Functions for Another T ele- phon e If this f uncti on ha s been config ured (c ont act your se rv- ice pe rsonnel ), you can turn the following fu ncti ons o n and of f f or oth er te lephon es. T his f eatur e is also kno wn as assoc iated se rvice. • Do not di sturb, code: * 97/#97 Æ Pag e 6 4 [...]
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Step by Step Usin g Ot her Func ti on s 78 Using S ystem Funct ions from the Outside (DISA: Direct Inward S ystem Access) If th is fu nction has be en con figur ed (co ntact y our serv- ice p erso nnel), y ou can set up e xternal outgoin g call s from out side t he system, just like an in terna l user . Y ou can also acti vate and deactivate the f [...]
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Using Other Functions 79 Step by Step o W ait f or a dia l tone and then enter the code, suc h as * 97 f or Do not disturb on. Make other inputs as neces- sary ; (ref er to the oper ating in struct ions f or pulse an d DTMF t elephon es). or o Dial the external number . Y ou can on ly ex ecute one func tion at a time, or set up o nly on e outg oing[...]
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Step by Step Usin g Ot her Func ti on s 80 Using functions in ISDN via code dial- ing (k eypad dial ing) If author ized (co ntac t your servi ce p ersonnel ), you can set ISDN functions via c ode dialing i n some countries. Press the key . T he L ED li ghts up. Confirm. or qidg Enter the code. o Ente r the num ber of t he tr unk yo u wish to us e ([...]
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Using Other Functions 81 Step by Step Control ling Connected Computers or Other P rogr ams and T elephon e Da ta S ervice ( HiP ath 350 0/3550/3 70 0/3750 Only) If this f uncti on ha s been config ured (c ont act your se rv- ice p ers onnel), you can cont rol c onnec ted co mpute rs o r programs running o n them , su ch as hote l serv ices or i n- [...]
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Step by Step Usin g Ot her Func ti on s 82 Controlling Relays If th is fu nction has be en con figur ed (co ntact y our serv- ice person nel), you can turn up to f o ur relays on and off to con trol dif f eren t f aciliti es (suc h as a do or ope ner). Depend ing on how they are programm ed, you ca n switch the relays on an d off or switch them on [...]
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Using Other Functions 83 Step by Step Simple P aging Eq uipment Pa g i n g : T o be paged , you must have activated a call ringing group Æ Pa ge 86, cal l for ward ing Æ P a ge 20 , or call re- direction (service tec hnician) to the internal station numb er of your pag ing e quipment . A call reques t is th en sig nale d autom aticall y . Answ er[...]
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Step by Step Using Other Team Funct ions 84 Using Other T eam Funct ions T urning Gr oup Call On and Off If th is fu nction has be en con figur ed (co ntact y our serv- ice personn el) , you belong t o one or mo re groups of us - er s who can ea ch be rea ch ed under a hu nt gr oup or group c all numbe r . Incomin g call s are sign aled on all grou[...]
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Using Oth er Team Fun ctions 85 Step by Step Y ou bel ong to multiple groups or to one group with trunk k eys (including exe cutiv e/secre tary t eams). Sele ct an d con firm . or or rli or qli Enter the code f or "leav e " or "join". or P ress th e "Hun t gro up join/l ea ve" ke y . or If an "x " app ears be[...]
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Step by Step Using Other Team Funct ions 86 Acce pting a Call for Anot her Mem ber of Y our T eam Y ou ca n accep t call s f or ot her t elephon es in your team fro m y our t eleph one e v en wh ile eng aged in an other call. T o do thi s, cont act your servi ce personnel to fin d out if a pi ck up gr oup has been configur ed. Precondit ion: Y ou t[...]
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Using Oth er Team Fun ctions 87 Step by Step Uniform Call Distribution (UCD) If this f uncti on ha s been config ured (c ont act your se rv- ice personnel ), you be long to a g roup of users ( agen ts) to whom calls are distributed. An incom ing call is al wa ys assigned to th e agent who has ha d the lo ngest break wi thout a cal l. Log ging on an[...]
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Step by Step Using Other Team Funct ions 88 Requesting a nd activ ating a w ork time: If you want to f oll ow -up on the la st cal l you answered without b eing di sturbed, you can request an d activate a wo rk time. This r emov es your telephone fr om the call distribution cy cle for a programmable period of time un- til y ou log bac k on. Press t[...]
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Team and Ex ecu tive /Secre tary Fun ction s With Tru nk Key s 89 Step by Step T eam and Ex ecutive/S ecretary Funct ions Wi th T runk Keys If this f uncti on ha s been config ured (c ont act your se rv- ice p ersonnel ), you bel ong to a team of users for whom spec ial k ey s w ere pro gramm ed: • T r unk ke ys (MULAP k eys) • Dir ect sta tion[...]
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Step by Step Team and Execu tive/ Secre tary Fun ctions W ith Tr unk Key s 90 Answering Calls With T run k Keys Precondit ion: Y our telep hone is ring ing an d/or the trunk ke y is flas hing rapidly . P ress the rapi dly f lashi ng tr unk k ey . This is not necessary if the tr unk is automatically as- signe d to y ou when y ou lif t the handset or[...]
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Team and Ex ecu tive /Secre tary Fun ction s With Tru nk Key s 91 Step by Step Retrieving th e call: Pr ess the s lowly flashing trunk ke y . S witc hing Betw een Phone Calls on Multiple Tr u n k s Pre condition : Y ou are co nducti ng a cal l over a trunk in your group . Anoth er trunk key star ts f lashi ng . P res s the fl ashing tr unk ke y . T[...]
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Step by Step Team and Execu tive/ Secre tary Fun ctions W ith Tr unk Key s 92 Select and co nfirm. or or or e or f or g Enter the code. o Enter the destination number . Confirm. or If a v ailable . Pr ess the "F orwar d Line" k ey . (Y ou hav e stored th e call f o rwarding ty pe and de stina tion on the "Forward Li ne" key Æ P[...]
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Team and Ex ecu tive /Secre tary Fun ction s With Tru nk Key s 93 Step by Step Using DSS Keys Each team me mber has a DS S key f or every other membe r in the t eam. This enab les every tea m memb er to reach all ot her members of the team dire ctly , si mply by pressi ng a ke y . Meani ng of LE D Ind icat ion s on DSS Keys LED on th e DSS key is o[...]
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Step by Step Team and Execu tive/ Secre tary Fun ctions W ith Tr unk Key s 94 T ransferring a Call in P rogress Press the DSS key and announce the cal l, if de sired. t Replace th e hand set. or Press the key . Acce pting a Call for Anot her T eam Member P ress the fl ashing DSS k ey or tr unk k ey . n Lif t the hands et. or With on-hook dialing : [...]
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Team and Ex ecu tive /Secre tary Fun ction s With Tru nk Key s 95 Step by Step T ransferring Calls Directly to the Ex ecutive (Onl y in an Executive/Secretary Group) Normally , audible s igna ling of all calls f o r the executive is heard o nly in t he secret ary ’ s office. Y ou can ac tiv ate audibl e signal ing so tha t calls ar e only signal [...]
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Step by Step Testin g the Tel eph one 96 Te s t i n g t h e Te l e p h o n e T esting the T elephone Fu nctions Y ou can test your telephone functions. Precondit ion: Y our te lephon e is idle. Press the key . T he L ED li ghts up. Select and co nfirm. or qmhd Enter the code. If e veryt hing is OK, • al l LEDs on the te lepho ne st ar t fla shing[...]
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Spe cia l Funct ions in th e LAN (P C Net work ) 97 Step by Step Special Funct ions in the LAN (PC Network) If y our telep hone is op era ting in a Hi Pa th 50 00 RS M en- vironment, mu ltiple HiP ath 300 0 sy stems are in tercon- nected vi a a LAN ( L ocal A rea N etwork, e .g . p ropri eta ry PC netw ork). Y our tel ephone c alls ar e conducted v[...]
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Step by Step Specia l Fun cti ons i n the LAN ( PC N etwo rk) 98 T ransferring Call Forwar ding Y ou can ac tivate/dea ctivate call forw a rding Æ P age 20 f or y our telephone from o ther HiPa th 50 00 RSM tele- phon es. Select and co nfirm. or qhk Enter the code. o Enter the (DIS A) call number of the HiP ath 3000 to whic h yo ur tel ephone is c[...]
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Spe cia l Funct ions in th e LAN (P C Net work ) 99 Step by Step Using Night Answer If autho rized (c ont act your servic e personne l), you can define telephon es in o ther H iP ath 30 00 communi ca- tions platfo rms as the night answ er Æ Pa ge 53. Sele ct an d con firm . or qhk Enter the code . o Enter the (DIS A) ca ll number of the HiP ath 30[...]
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Step by Step Specia l Fun cti ons i n the LAN ( PC N etwo rk) 100 Ac tiv ati ng a nd D eac tiv ati n g a Ri ng in g Group Y ou can ha ve c alls f or y our tele phone si gnaled audi bly at external te lephon es or at teleph ones in othe r HiP ath 3000 comm unicat ions p latf orms Æ Page 8 6. Sav ing the telephone s for the ringing gro up: Press the[...]
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Spe cia l Funct ions in th e LAN (P C Net work ) 101 Step by Step Controlling Relay s If this feature is confi gured (cont ac t your s ervice per- sonnel ), you can also cont rol relays Æ P age 82 in oth er HiPath 300 0 co mmunic ations platforms. Sele ct an d con firm . or qhk Enter the code . o Enter the (DIS A) ca ll number of the HiP ath 30 00[...]
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Step by Step Specia l Fun cti ons i n the LAN ( PC N etwo rk) 102 Opening the Door If th is f eat ure i s conf igur ed (con tact y our servic e per- sonne l), y ou can al so act iv ate th e door open er Æ P age 30 in o ther H iPath 300 0 communicati ons plat- fo r m s . Select and co nfirm. or qhk Enter the code. o Enter t he ( DISA) call nu mber [...]
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Labelin g and Docu mentation 103 Labeling and D ocumentation Labeling Key Fields Y ou can c hose from the f ollo wing opti ons t o labe l the ke ys wit h the f unc- tions /call numbers s aved ( Æ Page 8, Æ Pag e 54 ) : La be l in g • by hand: L abeling strips ar e deli ver d with y our optiP oint . W rite the f uncti on or a name on the match i[...]
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Labe ling a nd Docu mentatio n 104 Att aching a Station N umber Lab el Self- adhes ive call-n umber labels a re also delivered wit h your opti P o int. W rite o n the call-n umber labe l (fir e b rigade , pol ice, o wn teleph one num- bers), t hen remove and st ick it in the recess on the te lephon e when the hands et is lif ted. Documentation Y ou[...]
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Fixing Problems 105 Fixing Problems T elephone Maint enance • Always use a damp or an tist atic c loth to clea n the t elephon e. Never use a d ry cloth. • If the telephone is very dirty , clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Af terw ards remo ve all traces of the cleaner with a damp cloth [...]
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Page 106
Step by Step Fixing Problems 106 Responding to Err or Messag es on the Sc re e n P o ssibl e ca use: The statio n numb er is in correct. P o ssibl e respon se: Enter a correct stati on numbe r . P o ssibl e ca use: Y ou tried to activ ate a disabled function. P o ssibl e respon se: A sk y our servic e per sonnel t o aut horiz e you to us e the func[...]
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107 Index Index A account c ode ...... ....... .... ...... ....... .... ...... ...... 63 activ ating do or op ener ....... ....... .... ...... ...... 30 advi sory me ssage .... .... ...... .... ... .... .... .... .... . 72 agents ........ ...... ........... .... ...... ....... .... ...... ...... 87 announ ceme nt ........ .... ...... ...... ..... .[...]
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108 Index D dele ting ad visor y mess ages .. ...... ....... .... . 73 detail s, fax .......... .......... ..... ...... ...... .... ....... ... 75 dial inpu t editing ........ ....... ...... .......... ..... ..... 3 2 dialing en-b loc ........ ...... ...... ..... ...... ...... .... ....... ..... 32 interna l/e xtern al call s .... .... .... ...... [...]
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109 Index L label ing ke y field s .... ...... .... .... ... .... .... ... 8, 1 03 LAN telep hony .... ..... ...... ...... .... ....... ...... ...... 97 LDAP -Tel efonb uch ...... .... ...... ....... .... ...... .... 38 leavi ng an a dviso ry me ssage ... .... ...... ...... 72 LED (light-e mitting diode) .... ....... ...... .... ...... 8 LED in dic[...]
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110 Index S saving a PIN ....... ...... .... ....... ...... ...... ........... . 69 second l evel ..... ...... ...... ..... ...... ...... .... .... 24, 54 secreta ry fun cti ons ........ ...... .... ...... ....... .... . 89 security ....... .......... .... ....... ...... .... ...... ....... .... . 64 sensor s ......... ...... .... ...... ....... ..[...]
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Page 111
Overview of Functions/Codes (Alphabetical) 111 Ov erview of Functions/Cod es (Alpha betical) T he table belo w lists a ll a va ilabl e fun ctions as th ey a ppear on th e displ ay . F uncti ons th at have been confi gured (c onta ct your ser vic e personne l) ca n be acti vated inte ractively (se - lect + save) via th e Program/Ser vice menu (sel e[...]
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Page 112
Overvi ew of Func tions/Codes (Al phabetical ) 112 Cons ult Ret urn to held c all Quit and return T ransf er/US:Acce pt call UK:Accept ; ; ; ; ; ; * 0 * 0 Control Relay On Control Relay Off ; ; * 90 #90 X X US:Di rector y UK: Phone book 1=internal 2=LD AP ; ; * 54 * 54 X X DISA Internal DISA ;; * 47 X En-blo c sendi ng Dial ; DND on DND of f ; ; ; [...]
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Page 113
Overview of Functions/Codes (Alphabetical) 113 HF answerback o n HF answerback o f f ; ; ; ; * 96 #96 X X Hotline Joi n hunt gr oup Leav e hunt group Rejoin all gr oups Leav e all grou ps ; ; ; ; ; ; ; ; * 85 #85 * 85 * #85# X X X X L oc k all phones ; * 943 X Mute on Mute of f ; ; ; ; * 52 #52 X X Nigh t answer on Nigh t answer off ; ; ; ; * 44 #4[...]
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Page 114
Overvi ew of Func tions/Codes (Al phabetical ) 114 Ring er cutof f on Ring er cutof f of f ; ; ; ; * 98 #98 X X Ring ing gr oup on Ring ing gr oup of f ; ; * 81 #81 X X Room monito r ; * 88 X Select lang uage ; * 48 Send me ssage Vie w se nt mess age US: Vie w mess ages U K: Di spla y Messag es Mail box ; ; ; ; ; ; * 68 #68 #68 X X X X Ke ypad di a[...]
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Page 115
Overview of Functions/Codes (Alphabetical) 115 UCD Lo g o n Lo g o ff Av a i l a b l e Not available Wo r k o n Wo r k o ff UCD night on UCD night of f Call s in q ueue ; ; ; ; ; ; ; ; ; * 40 1 #40 1 * 402 #402 * 403 #403 * 404 #404 * 405 X X X X X X X X X US:Callbac k UK:Set Callbac k View callbacks/Delete ; ; ; ; * 58 #58 X Use sp eed-dia ling Ch[...]
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FCC a nd Indu stry C anada Complian ce 116 FCC and Industr y Canada Compliance T his se ctio n desc ribes t he req uire ments f or c omplia nce w ith F eder al Commu nicati ons Comm ission (FCC) Ru les an d Ind ustry C anada CS -03 stand ard . FCC Certification and Requirements T h e f o l l o w i n g pa r a g r a p h s d e sc r i be r e q u i r e [...]
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FCC and Industr y Canada Compli ance 117 If at a n y t i me t h e o w n e r s h i p o f S i e m e n s o p t i P o i n t t e l e p h o n e i s t r a n s f e rr e d to s o m e o n e else (w hethe r indep enden tly or a s part of a sy stem), pl ease s upply this man ual t o the ne w own er. 1. R E N The rin ger equi valence numbe r (RE N) is used to d[...]
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FCC a nd Indu stry C anada Complian c e 118 Equipment Att achment Limit ati ons T he f ollo wing a re not ices req uir ed by Indus try Ca nada T ermin al At tach ment P rogr am Cer- tific ation P ro cedur e CP -0 1 , Part I, Sect ion 1 4. Ring er Equiv alence Number (REN) The Ringer Equivalenc e Numbe r (REN ) assig ned to e ach termin al device pr[...]
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© Siemens AG 2004 Inform atio n and Co mmu nic atio n Network s Hofmannstr . 51 • D-81359 München Ref. No .: A3 1003-H1012-C1 22-5-7619 Subject to availability . Right of modification reser ved. Printed in the Federal Republic o f Germany. 05.05.2 004 www .siemens.com/hipath The information provided in this document contains merely general de- [...]