Siemens OPTISET E ADVANCE manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Siemens OPTISET E ADVANCE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Siemens OPTISET E ADVANCE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Siemens OPTISET E ADVANCE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Siemens OPTISET E ADVANCE should contain:
- informations concerning technical data of Siemens OPTISET E ADVANCE
- name of the manufacturer and a year of construction of the Siemens OPTISET E ADVANCE item
- rules of operation, control and maintenance of the Siemens OPTISET E ADVANCE item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens OPTISET E ADVANCE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens OPTISET E ADVANCE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens OPTISET E ADVANCE.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens OPTISET E ADVANCE item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Hicom 118 optiset E standar d optiset E ad v ance / ad v ance plus optiset E memor y s[...]

  • Page 2

    2[...]

  • Page 3

    3 User Guide Introduction .............................................................................................. 5 Executive / Secretary Features .............................................................. 7 Dial Executive / Dial Secretary ................................................................ 7 Answering Calls for Executive/s [...]

  • Page 4

    4 User Guide - Cont’ d Optional Features .................................................................................. 22 Programming Keys ................................................................................. 22 System Abbreviated Dialling .................................................................. 23 Last Number Redial ..[...]

  • Page 5

    5 Intr oduction This guide is designed to assist extension users on a Siemens Hicom 118 Communication System to use all authorised features. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you. ∗ ∗ ∗ ∗ ∗ - authorised features are those feat[...]

  • Page 6

    6 Intr oduction - Cont’ d The telephones are easily recognised by three dialogue keys namely: ✔ Yes Key Forward Scroll Key Backward Scroll Key The Siemens optiset E Digital Feature telephones operate via a Menu- controlled User Guidance Display System. The display will automatically offer you a choice of the available options most suited to the[...]

  • Page 7

    7 Dial Executive / Dial Secretary The Dial Exec / Dial Secr keys have multiple functions These keys provide direct access to the Executive or Secretary without using the Transfer option. The LED indicates when the Executive or Secretary is busy on a call. Transfer a Call to the Executive or Secretary. - press Dial Executive / Dial Secretary key - a[...]

  • Page 8

    8 Ans wering Calls f or Ex ecutive/s When the Secretary is FREE , calls for the Executive/s will ring on the Secretary’s extension. Answer Call for Executive/s when FREE CALL from: external ans. incoming call? - Exec LED will flash on Secretary extension - lift handset or press Speaker key Transfer the call - press Dial Executive key - announce t[...]

  • Page 9

    9 Exec Ring er Options Incoming calls for the Executive may be routed in several ways for answering:- 1 Ring on Secretary’s extension 2 Ring on Executive’s extension 3 Ring on both extensions 4 Ring on any other selected extension Ring on Secretary’s extension - press Exec Ringer key on Secretary extension - Exec Ringer LED is on Incoming cal[...]

  • Page 10

    10 Call Forwar ding / Diver t This feature allows for 3 types of forwarding, or diversion, of your calls to an extension of your choice. If the Secretary is diverting calls to a destination which is different from the Executive’s destination then the Exec Ringer key must not be pressed. Programme Call Forwarding / Divert - press Divert key divers[...]

  • Page 11

    11 Internal and External Dialling Handset Operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally 0 ) Handsfree Operation - do not lift handset - dial the required extension number or external number preceded by line access code (code is normally [...]

  • Page 12

    12 Call T ransf er You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press ✔ ✔ ✔ ✔ ✔ key to confirm enquiry option - dial required extension - announce the call and replace handset Transfer to a Free Extension (Call not Annou[...]

  • Page 13

    13 Call T ransf er - Cont’ d If the extension remains busy or unanswered the call will automatically be transferred back to your extension. recalling from: 23 ans incoming call? - lift handset[...]

  • Page 14

    14 Enquiry Call This feature allows you to hold an existing call, dial another extension or an external number, conduct a conversation without the original caller overhearing, and then return to the original caller. This call can also be converted to a 3 Way conference . Activate Enquiry Call - press ✔ ✔ ✔ ✔ ✔ key to confirm enquiry optio[...]

  • Page 15

    15 3 W ay Conference You are engaged on a call and wish to include a third party. The third party may be either external or internal. Activate Conference - you are engaged on a call - scroll to set up Conference option - press ✔ ✔ ✔ ✔ ✔ key please dial return to held call - dial required extension or 0 and external number ext 12 Conferenc[...]

  • Page 16

    16 Call Pic kup The Call Pickup feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Call Pickup LED flashes - a ping ring will also alert you to an incoming call CALL for: 23 group pickup? - lift handset, listen for internal dial tone - [...]

  • Page 17

    17 T ransfer a Second Caller Answer Second Call If you are busy on a call when the Call Pickup LED flashes and you wish to answer the waiting call. - ask existing caller to hold - press Call Pickup key - first call is placed on hold - second call is now on the line external return to held call? Transfer Second Call - scroll to enquiry? option - pre[...]

  • Page 18

    18 Call P ark This feature allows you to Park an external or internal call on your extension to be retrieved at any extension or from the switchboard. There are 10 Park positions (0-9 on keypad). Park a Call - press Park key plus location number (0-9) - replace handset - call is now parked Retrieve a Parked Call before Recall - lift handset, listen[...]

  • Page 19

    19 Call Bac k Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back Busy - called extension is busy - press ✔ ✔ ✔ ✔ ✔ key to confirm Call Back? option CALL BACK set - replace handset or press Release key The system will automatically call you back when both your extension and th[...]

  • Page 20

    20 Call Forwar ding / Diver t This feature allows for 3 types of forwarding, or diversion, of your calls to an extension of your choice. Programme Call Forwarding / Divert - press Divert key diversion type: 1=all calls? - scroll to required type of forwarding (1,2 or 3) - press ✔ ✔ ✔ ✔ ✔ key to confirm to: - enter required extension numbe[...]

  • Page 21

    21 Electr onic T elephone Loc k This feature allows you to lock your extension by dialling your code, which prevents unauthorised use of your extension. The initial or default code is 00000. Set your Lock Code - dial ∗ ∗ ∗ ∗ ∗ 93 - dial default Lock Code (00000) - dial new Lock Code (5 digits) - dial new Lock Code again Lock your Extensio[...]

  • Page 22

    22 Pr ogramming Ke ys Spare keys on the optiset E telephone and on the add-on Key Module are available for programming of direct dialling numbers, internal or external. Hicom Function keys These keys are programmable by yourself for any required Hicom features. Programme Function keys - dial ∗ ∗ ∗ ∗ ∗ 91 - press required key to be program[...]

  • Page 23

    23 System Abbre viated Dialling The system allows for the storage of 256 external telephone numbers. By utilising the System Abbreviated Dialling, you will be permitted to dial specific numbers that would be outside your normal trunk barring limits. Use the System Abbreviated Dialling - select the relevant access code from the Abbreviated Dialling [...]

  • Page 24

    24 Night Ser vice When the Night Bell rings - dial ∗ ∗ ∗ ∗ ∗ 423 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational. V olume / T one Settings The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Handsfree volume[...]

  • Page 25

    25[...]

  • Page 26

    26 optiset E memor y[...]

  • Page 27

    27 Electr onic Notebook Programme External Numbers and Names - press MENU key - press 8 key - enter required name - press 8 key - enter required number (preceded by 0 for external no.) - press 8 key - enter additional information (i.e. company name or cell number) - press 8 key (up to 5 rows can be used for other information) - press END key to exi[...]

  • Page 28

    28 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685[...]