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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sipura Technology 2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sipura Technology 2000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sipura Technology 2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sipura Technology 2000 should contain:
- informations concerning technical data of Sipura Technology 2000
- name of the manufacturer and a year of construction of the Sipura Technology 2000 item
- rules of operation, control and maintenance of the Sipura Technology 2000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sipura Technology 2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sipura Technology 2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sipura Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sipura Technology 2000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sipura Technology 2000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 1 Sipura 200 0 Device Details Device Type: 2-Port Telephone Adapter Manufacturer: Sip ura Model: 2000 Contents 1. Before you begin 2 2. Cabling the SPA2000 2 3. Initial SPA configuration 3 4. IVR Code Table 4 6. Configuring the Settings via the web interfa[...]
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Page 2
Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 2 Before you begin Verify that y ou have the followin g: • SPA2000 (softwa re version 2.0.10 e) and Power Supply • SPA2000 Cabl ing • PC (Initially for configuration of the SPA200 0 A PC is used for monitoring and reporting of the Gatew ay status, bu[...]
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Page 3
Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 3 Initial SPA configuration Initial c onfiguration is c ompleted by use of the connected telephone set and the SPA’s built-in IV R (Intera ctive Voice Response) s ervice. W hi lst it is possible to con figure t he SPA with only the telephone set, it is f[...]
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Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 4 IVR Code table Configuring the Settings via the w eb interface Your browser should n ow show a ta bbed user-interface pa ge. The pages are labelled; Info, System, SIP, Regional, Line 1, Line 2, User 1 and User 2. If you do not see all these tabs you are [...]
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Page 5
Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 5 The Line 1 settings th at may require changing from default are these ; Line 2 changes w ill be these; W hen y ou have entered the above values, go to the bott om of the page and click the “Submit All Ch anges” button. The SPA wi ll update and reboot[...]
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Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 6 Contact & Feedback W e hop e that you have found the contents of this guide both useful and informative. However, if you feel any additional information could be added, or the guide could be improved in any way, please e-mail suggestions to info@phon[...]