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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sipura Technology 3000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sipura Technology 3000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sipura Technology 3000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sipura Technology 3000 should contain:
- informations concerning technical data of Sipura Technology 3000
- name of the manufacturer and a year of construction of the Sipura Technology 3000 item
- rules of operation, control and maintenance of the Sipura Technology 3000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sipura Technology 3000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sipura Technology 3000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sipura Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sipura Technology 3000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sipura Technology 3000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 1 Sipura 300 0 Device Details Device Type: 1 FXS & 1 FXO-Port Telephone Adapter Manufacturer: Sip ura Model: 3000 Contents 1. Before you begin 2 2. Cabling the Sipura 3000 2 3. Initial SPA configuration 3 4. IVR Code Table 4 5. Interface Configuration [...]
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Page 2
Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 2 This device is a FXS and FXO telephone adapter, enabling low cost Internet calls from standard telephone apparatus. 1. Before you begin Verify that you have the following: SP A3000 (software version 2.0.9(G W i)) an d Po wer Sup ply SP A3000 Cabl[...]
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Page 3
Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 3 3. Initial SPA configuration Initial configuration is completed by use of the connected telephone set and the SPA’s bu ilt-in IVR (Interactive Voice Response) s ervice. Whilst it is possible to configure the SPA with only the telephone set, it i s f ar[...]
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Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 4 4. IVR Code table Action Command Choices Description Enter Interactive Vo ice Response Men u **** Use this comman d to enter the Interactive Voice Respo nse Menu . Do not press any o ther keys until you hear “Configu ration menu”. Please en ter optio[...]
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Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 5 5. Interface Configuration Your browser should now show a tabbed user-interface page. The pages are labelled; Info, System, SIP, P rovisioning, Regiona l, Line 1, PSTN Line, User 1 and PSTN User. If you do not see all these tabs you are not in the “ ad[...]
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Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 6 PSTN Line Tab: W hen you have en tered the above val ues, g o to the b ottom of the p ag e and click the “ Submit A ll Changes ” bu tton. The SPA w ill update and reboot – your web browser should refresh i n 5 seconds. If you wish, you may check ea[...]
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Device Quickstar t Guide © Phoneser ve. All Rights Reser ved Worldwide. info@phoneser ve.com 7 7. Ho w c an you protect your PSTN line with a PIN? Access the SPA3000 interface and select the TAB PSTN Line . In the PSTN-To-VoIP Gateway Setup option , c hange the field PSTN Caller Auth Method from none to PIN Make sure the option for PSTN Caller Def[...]