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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sony EBS-SP35, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sony EBS-SP35 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sony EBS-SP35. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sony EBS-SP35 should contain:
- informations concerning technical data of Sony EBS-SP35
- name of the manufacturer and a year of construction of the Sony EBS-SP35 item
- rules of operation, control and maintenance of the Sony EBS-SP35 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sony EBS-SP35 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sony EBS-SP35, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sony service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sony EBS-SP35.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sony EBS-SP35 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
21 Copyright 2006 – Enseo, Inc. 1 Sony EBS-SP35 User Guide Enseo, Inc. 401 International Parkway Suite 100 Richardson, Texas 75081 www.Enseo.com[...]
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Page 2
21 Copyright 2006 – Enseo, Inc. 2 Introduction The EBS-SP35 is a professional tri-band tuner providing 8VSB, QAM and NTSC tuner function for connection to a line of Sony Professional LCD and Plasma di splays. The E BS-SP35 includes support for Pro:Idiom™ decoding on lo d ging systems supporting this en cryption technology. This document outline[...]
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Page 3
Hardware Setup Supplied Accessories (Images not to sc ale) Audio Adapter Cable Communication Cable HDMI Cable HDMI to DVI Adapter EBS-SP35 Set-Top-Bo x (Enseo HD1000) 12V DC Power Supply Note: For connecting the EBS-SP35 with the following Sony displays, the HDMI to DVI Adapter and Audio Adapter Cable are required: FWD-32LX1/R FWD-40LX1 FWD-50PX2 F[...]
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Page 4
Sony Displays with DVI-HDCP Digital Connections PPV Provider Control Box 1. Connect HDMI cable to EBS-SP35 2. Connect HDMI to DVI adapter to Display Input 1 3. Connect HDMI cable to HDMI to DVI adapter 4. Connect L/R audio to SP35 5. Connect mini-jack a udio to the Input 1 audio 6. Connect the Communication ca ble to the input marked Display on the[...]
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Page 5
Navigating Menus The menus in the operation of the EBS-SP35 hav e been designed to use the Left, Right, Up, Down buttons for most functions. To return to a previous men u, pressing the Left button Set Up Menu The EBS-SP35 set up process includes a s equence of numbers pressed on the Sony remote to access the set up menus. With the displ ay and SP35[...]
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Page 6
21 Copyright 2006 – Enseo, Inc. 6 Channel Options The EBS-SP35 supports analog and di gital channels from cable or over-the-air sources. Note: Air – To receive over-the-air channels, an antenna and additio nal equipment may be required Cable – Digital cable ch annels may not be accessib le if conditional acce ss or subscriptions are required [...]
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Page 7
Edit Channel List This submenu allows for manual a dd, delete and management functions of ch annel s. Channel Using remote, enter the numbers of the cha nnel to m anage Include in List Yes to include / No to exclude Type Selection options include: Digital – Digital Channels Analog – Analog Channel A/V Input – Channel mapped AV inputs Note: De[...]
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Page 8
Digital Type Selection The options for a digital channel include: Browse Digital Channels Access to see available digital channel s. The Digital Channel Search from the Main Menu is required before this fu nction will provide results Digital Channel This section provides for the entry of the Ch a nnel Primary digits and Sub (Program) digits for the[...]
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Page 9
21 Copyright 2006 – Enseo, Inc. 9 Switch-On Options This menu provides options for setting up default setti ngs for when the display first turns on. These settings are particularly useful in a lodging environment to be sure the display starts on the barker channel and at a pre-defined vol ume setting. Channel Enter the channel that you would like[...]
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Page 10
Show Volume Indicator This menu item is a Yes/No selection for wheth er a vi sual representation on the volume adjustment should be shown on the screen when the user u ses the volume up or down on the remote. Use 3-Digit Entry This menu item is a Yes/No selection for su pport of 3-digit num bers for chann els over 99 and digital channels that may u[...]
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Page 11
Control Options This setup section provides system level settings for the EBS-SP35. ESP (Energy Savings Protection) This menu item allow for a setting of a defaul t time off to protect ag ainst a TV bei ng left on when a guest leaves a room without turning off the TV. The mode can b e set On or Off, and the hours of inactivity until it tu rns itsel[...]
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Page 12
Captioning Options This submenu is used to control the def ault va lues for the Closed Captioning function on the EBS-SP35 device. Restore User Setting This setting allows for the selection of allowi ng user settings for CC to be stored betwe en power cycles, or to always use a default se tting on power on. Selec t YES to override the previous user[...]
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Page 13
V-Chip Options This submenu sets up def ault options for the V-Chip settings. Restore User Setting This setting allows for the selection of allo wing user settings for V-Chip to be stored between power cycles, or to always use a default setting on power on. Select YES to override the previous user V-Chi p settin g on po wer on, or select NO to allo[...]
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Page 14
Select TV Ratings This matrix allows for allowing or restri cting vario us settings, including the TV industry Parental Guide ratings, and new sp ecifi c ratings: 21 Copyright 2006 – Enseo, Inc. 14 TV-Y = All Children TV-Y7 = Directed to Older Child ren TV-G = General Audience TV-PG = Parental Guidance Suggested TV-14 = Parents Strongly Cautioned[...]
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Page 15
Service Options The EBS-SP35 is an advanced media device with the ability of communicating through an RF network to maintain updat ed firmware and control. The features outlined belo w are advanced functions designed for a n in tegrated RF system. This menu area is used to set up parameters for servicing the EBS-SP35 or performing service functions[...]
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Page 16
USER MENU User menus are accessed using eith er the lodging re mote provided in the hotel room, or the Sony remote supplied with the Sony display. These men us are available to users to e njoy the features of the EBS-SP35 and Sony display. Only a few c ontrol functions are ava ilable through the user menus. Captioning This feature allows the select[...]
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Page 17
Secondary Audio Programming (SAP) This menu item allows the user the option of turning on SAP audio if available. Source If made user-accessible from the Setup Menu, the user will have the ability to select availabl e inputs on the Sony Display for use of attached media devices. If this feature is not enable d on the Setup menu, this item will not [...]
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Page 18
21 Copyright 2006 – Enseo, Inc. 18 OPERATION General Operation The EBS-SP35 is an advanced HDTV and NTSC TV tuner with features that support lodging systems and stand-alo ne o peration. Lodging Mode The EBS-SP35 will automatically function in a lodgi ng mode when attached to a compatible PPV system. The EBS-SP35 will communicate with l odging sys[...]
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Page 19
21 Copyright 2006 – Enseo, Inc. 19 TROUBLESHOOTING / FAQ Troubleshooting Display Show Blank Screen and “No Input” The EBS-SP35 is designed to only wo rk with specific Sony displays . To activate the video, the EBS-SP35 must communicate with the disp lay via the Communication Cable. Possible Remedies: - Check the power to the EBS-SP35. Make su[...]
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Page 20
FAQ Q: Which hospitality systems is the EBS-SP35 Co mpatible With? A: The EBS-SP35 is designed to be compatible with most major PPV Hospitality Systems, including: - LodgeNet (Tested and Certified Compatible) - OnCommand (Tested and Certified Compatible) - SeaChange (Tested and Compatible) - More… Most lodging system opera t e on a simila r stand[...]
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Page 21
21 Copyright 2006 – Enseo, Inc. 21 FCC Statement This device complies with Part 15 of the FCC Ru le s. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interf erence that may cau se undesired operation.[...]