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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sony SPP-A9171, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Sony SPP-A9171. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Sony SPP-A9171 should contain:
- informations concerning technical data of Sony SPP-A9171
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sony SPP-A9171 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sony SPP-A9171, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sony service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sony SPP-A9171.
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Table of contents for the manual
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Page 1
3-223-523- 11 (1) ©2000 Sony Corporation SPP-A9171 Cor dless T elephone with Answering System US Operating Instructions[...]
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Page 2
2 US 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat[...]
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Page 3
3 US 12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the op[...]
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Page 4
4 US 6. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice so you can make necessary modifications to maintain uninterrupted service. 7. If trouble is experienced with this equipment (SPP-A91[...]
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Page 5
5 US Table of contents T able of contents Getting Started 6 Read this first 7 Step 1: Checking the package contents 8 Step 2: Setting up the base unit 11 Step 3: Preparing the battery pack 14 Step 4: Entering the area code 17 Changing the language of the display and the voice guidance 18 Identifying the parts Basics 22 Making calls 24 Redialing 25 [...]
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Page 6
Getting Started 6 US Getting Started Base unit Read this first Before you use your phone, you must set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4. Step 2 (pages 8 to 10) Next, you need to do three things to set up the base unit, including finding the best location for the base unit. Step 3 (pages 11 to 12) Then, you need [...]
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Page 7
Getting Started 7 US Getting Started Telephone line cords (2) Handset AC power adaptor (AC-T46) Wall bracket/stand for base unit Base unit Rechargeable battery pack (BP-T31) Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer.[...]
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Page 8
Getting Started 8 US Step 2 Away from television sets and other electronic equipment Away from a microwave oven Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock Away from a personal computer Away from another cordless telephone Near a central location and on a level surface Away from heat sources, such [...]
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Page 9
Getting Started 9 US Getting Started 2 1 continued 1 Attach the wall bracket to the bottom of the base unit as illustrated to use it as a stand. 2 Connect the telephone line cord to the LINE jack and to a telephone outlet. 3 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. “P” flashes on the display. 4 Raise the antenna. M[...]
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Page 10
Getting Started 10 US Notes • Use only the supplied AC-T46 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily. Tip If your telephone outlet is not modular, contact your telephone se[...]
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Page 11
Getting Started 11 US Getting Started Pr eparing the battery pack Charge the battery pack for more than 12 hours before you start using your phone. 1 Slide open the battery compartment lid of the handset. 2 Insert the battery pack into the battery compartment. 3 Close the battery compartment lid. 4 Place the handset on the base unit. You can place [...]
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Page 12
Getting Started 12 US Battery duration A fully charged battery pack lasts for about: • Approx. 6 hours when you use the handset continuously • Approx. 7 days when the handset is in standby mode. Notes • The battery pack will gradually discharge over a long period of time, even if not in use. • If you leave the battery pack in the handset wi[...]
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Page 13
Getting Started 13 US Getting Started Handset spare battery usage As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (optional) for use as a handset spare battery pack. 1 Open the battery compartment lid of the base unit. 2 Insert the battery pack (optional) into the battery compartment. 3 Cl[...]
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Page 14
Getting Started 14 US Entering the ar ea code When you use this phone for the first time, or move to an area that has a different area code, you must enter the area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. This is also necessary because the phone must be able to select an area code to properly dial c[...]
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Page 15
Getting Started 15 US Getting Started Notes • If the home area code is already entered, it appears on the display in step 3. To enter a different home area code, see “To change the home area code” below. • Do not allow more than 20 seconds to elapse during the operation procedure. • If the area code has not been entered, calling back from[...]
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Page 16
Getting Started 16 US 4 Select the number (” # 1“ to ” # 5“) to enter the local area code by turning Jog Dial. 5 Press Jog Dial. ”ENTER AREA CODE“ appears on the display. 6 Enter the three digits of the local area code using the dialing keys. 7 Press (PGM) . You hear a long confirmation beep. Notes • If the local area code is already [...]
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Page 17
Getting Started 17 US Getting Started You can choose English or Spanish as the display and the voice guidance language by following the procedure below. To change the language from Spanish to English 1 Press (PGM) . 2 Turn Jog Dial down to make “ELEGIR IDIOMA” flash, and then press Jog Dial. 3 Press Jog Dial. 4 Select “YES” by turning Jog D[...]
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Page 18
Getting Started 18 US Identifying the parts Refer to the pages indicated in parentheses for details. Base Unit 1 9 6 7 8 qs qd qf qg qh ql 5 4 3 2 0 qk qj qa w; 1 ERASE button (p. 37, 45) Erases the recorded greeting or messages. 2 MEMO button (p. 47) Records a memo message. 3 GREETING REC button (p. 35) Press to record a greeting. 4 GREETING PLAY [...]
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Page 19
Getting Started 19 US Getting Started continued wd wf wg wh wj ws wa 12 3 4 Display The display on the base unit shows the answering machine operation. 1 Memory capacity indicator (p. 40) Indicates the available memory capacity, fromE (Empty) to F (Full), for recording. The bars increase as the available memory capacity decreases. 2 MAILBOX indicat[...]
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Page 20
Getting Started 20 US Identifying the parts (continued) Handset qa qs qd qf qg qh 3 qj 0 wa 8 9 6 5 4 2 1 ws 7 qk ql w; 1 Antenna 2 Speaker [EZfit] (p. 23) 3 OFF button (p. 22) Allows you to disconnect the call. 4 Jog Dial (p. 14, 26, 52) 5 TALK button (p. 22) Lets you make or receive a call. 6 REMOTE button (p. 33) Used to display the answering ma[...]
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Page 21
Getting Started 21 US Getting Started qg CALL WAITING/FLASH button (p. 22, 25, 59) Switches to a second call if you have “call waiting” service, or lets you make a new call. qh REDIAL/PAUSE button (p. 24, 27) Redials the last number called/ inserts a pause in the dialing sequence. qj > SKIP button (p. 44) Press to skip to the next message. q[...]
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Page 22
Basics 22 US 1 Pick up the handset from the base unit. 2 Press (TALK) and wait until “TALK” appears on the display. The display also shows the talk time in hours, minutes and seconds. The dialing keys light up. The IN USE lamp on the base unit lights up. You then hear a dial tone. If you hear five short error beeps and “OUT OF RANGE” appear[...]
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Page 23
Basics 23 US Basics Notes • When you increase the sound volume, in some cases the background noise may be increased as well. You should adjust the volume accordingly. • If the handset beeps every second during conversation and “OUT OF RANGE” appears on the display, move closer to the base unit; otherwise, the call will be disconnected after[...]
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Page 24
Basics 24 US Making calls (continued) Redialing 1 Press (TALK) and wait until “TALK” appears on the display. 2 Press (REDIAL/PAUSE) to redial the number last dialed. Note If the number exceeds 32 digits, five short error beeps will alert you that the number cannot be dialed. To check the phone number before redialing While the handset is not in[...]
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Page 25
Basics 25 US Basics 1 When you hear the phone ring, pick up the handset from the base unit, and press (TALK) . “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. 2 When you’re done talking, press (OFF) or replace the handset on the base unit. The display turns off. Tip If you have subscribed [...]
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Page 26
26 US Telephone Features One-touch dialing You can dial with one touch of a key by storing a phone number on a one-touch dialing button. Storing phone numbers 1 Press (PGM) . 2 Turn Jog Dial down to make “ONE-TOUCH A” to “ONE- TOUCH C” flash. 3 Press Jog Dial. You hear a confirmation beep. If a number is stored, it appears on the display. T[...]
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Page 27
27 US Telephone Features Telephone Features Note Do not allow more than 20 seconds to elapse during the operation procedure. Tips • When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit in step 5. • If you have entered a wrong number in step 4 and have not pressed (PGM) (step 5) yet, just turn Jo[...]
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Page 28
28 US Telephone Features You can dial a number by scrolling through the Phone Directory. You can store up to 100 numbers. Storing phone numbers and names Example : to store “SONY” “123-4567”. 1 Press (PGM) . 2 Press Jog Dial. “ENTER NAME” appears. 3 Enter the name using the dialing keys. You can enter up to 15 characters. Press a dialin[...]
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Page 29
29 US Telephone Features Telephone Features 4 Press (PGM) . “ENTER NUMBER” appears. 5 Enter the phone number. You can enter up to 20 digits, including a tone and a pause, each of which is counted as one digit. When the phone number of 17 digits or more has been entered, the phone number appears in two lines. 6 Press (PGM) . You hear a long conf[...]
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Page 30
30 US Telephone Features Phone Directory (continued) 3 Turn Jog Dial up to make “EDIT” flash and press Jog Dial. The cursor flashes at the last character of the name. 4 Turn Jog Dial down to erase the characters and enter the new name. If you want to change only the number, skip this step. 5 Press Jog Dial. The cursor flashes at the last digit [...]
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Page 31
31 US Telephone Features Telephone Features Making calls from the Phone Directory 1 Press Jog Dial. “PHONE DIRECTORY” appears on the display. 2 Display the name and phone number you want to call. To search in alphabetical order: Turn Jog Dial up or down. To search by entering the initial character: Press the dialing key of the desired character[...]
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Page 32
32 US Telephone Features Paging You can page the handset from the base unit. Note that you cannot page if the handset is in use. To Page Press (HANDSET LOCATOR) . The handset rings for about one minute. To stop ringing, press (TALK) or (OFF) on the handset. Tip You can page the handset even when its RING switch is set to OFF.[...]
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Page 33
Answering Machine Features Answering Machine Features 33 US Pr eparing the answering machine Setting the day and time Set the day and time so that you can stamp day and time for the incoming messages. You’ll hear the recorded day and time when you play back messages. Setting the day and time is only possible on the handset. 1 Press (REMOTE) and w[...]
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Page 34
Answering Machine Features 34 US 4 Set the hour (1 to 12) and choose “AM” or “PM” by turning Jog Dial, and then press Jog Dial. 5 Set the minute (00 to 59) by turning Jog Dial, and then press Jog Dial. You hear a long confirmation beep. Then the phone starts counting time. 6 Press (OFF) . Notes • Do not allow more than 20 seconds (or 60 s[...]
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Page 35
Answering Machine Features Answering Machine Features 35 US Recording the greeting This answering machine has prerecorded greetings (see page 37). However, you can record your own greeting. The greeting must be between two seconds and four minutes long. You can record only one greeting, and it is used regardless of the answering mode (“normal” [...]
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Page 36
Answering Machine Features 36 US Preparing the answering machine (continued) To record the greeting from the handset 1 Press (REMOTE) and wait until the answering machine function menu appears on the display. If you hear five short error beeps and “OUT OF RANGE” appears on the display, move closer to the base unit. 2 Turn Jog Dial down to make [...]
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Page 37
Answering Machine Features Answering Machine Features 37 US Notes • Do not allow more than 20 seconds to elapse between steps 1 and 2 of the procedure. • If recording did not succeed, you hear five short error beeps. Start over the procedure. • If a call comes in while recording a greeting, recording is cancelled. Start over the procedure. ?[...]
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Page 38
Answering Machine Features 38 US Preparing the answering machine (continued) Selecting the ring time You can select the number of rings before the answering machine starts to play back the greeting and records incoming messages. There are three options of ring time. Select the ring time by setting the RINGER SELECT switch. RINGER SELECT switch Set [...]
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Page 39
Answering Machine Features Answering Machine Features 39 US continued Selecting the recording quality For the user who does not utilize the maximum recording capacity (about 18 minutes), you can select a higher recording grade and enjoy superior sound quality and clarity compared to the standard (NORM) grade. As higher sound quality uses up more me[...]
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Page 40
Answering Machine Features 40 US Selecting the answering mode You can set the answering machine to record incoming messages (normal mode), or just make an announcement without recording messages (announcement only mode). You can record your own greeting, or use the factory pre-recorded greetings. In the normal mode, you also have the option of havi[...]
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Page 41
Answering Machine Features Answering Machine Features 41 US Turning on the answering function Press (ANSWER ON/OFF) so that it lights up in red. To turn on the answering function from the handset 1 Press (REMOTE) and wait until the answering machine function menu appears on the display. If you hear five short error beeps and “OUT OF RANGE” appe[...]
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Page 42
Answering Machine Features 42 US Preparing the answering machine (continued) Mailbox usage This phone offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business. When a caller calls The caller can choose one of the two ways to leave a message: • If calling from a touc[...]
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Page 43
Answering Machine Features Answering Machine Features 43 US Playing back messages When you come home If (ANSWER ON/OFF) flashes in red, or the message counter shows the number of new messages and “NEW” in the MAILBOX indicator on the display flashes, press the mailbox button ( (MAILBOX 1) , (MAILBOX 2) or (MAILBOX 3) ). The machine plays back f[...]
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Page 44
Answering Machine Features 44 US Note Do not allow more than 20 seconds to elapse during the operation procedure. Additional tasks when playing back messages To Do this Adjust the speaker volume Press (VOLUME) (+) or ( - ) . Adjust the handset volume Set the VOL switch on the handset to H (high), M (middle) or L (low). Stop playback Press the mailb[...]
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Page 45
Answering Machine Features Answering Machine Features 45 US Erasing messages To erase the message one by one Press (ERASE) on the base unit while playing back the message with the base unit, or press ERASE (9) on the handset while playing back it with the handset. To erase all messages in a mailbox from the base unit Press (ERASE) on the base unit,[...]
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Page 46
Answering Machine Features 46 US Scr eening incoming calls You can screen calls by leaving the answering function on (see page 41) while you are at home. When a call is answered, you can hear the message being recorded through the base unit or handset but the caller cannot hear you. Then, you can decide whether to answer the call or not. This funct[...]
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Page 47
Answering Machine Features Answering Machine Features 47 US Recor ding a memo You can record a “memo” (up to four minutes) as a personal reminder or as a message for other people. You can play back the recorded memo like any incoming messages (see page 43). You can record a memo on both the base unit and the handset. 1 Press (MEMO) . You hear a[...]
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Page 48
Answering Machine Features 48 US Recording a memo (continued) To record a memo from the handset 1 Press (REMOTE) and wait until the answering machine function menu appears on the display. If you hear five short error beeps and “OUT OF RANGE” appears on the display, move closer to the base unit. 2 Turn Jog Dial down to make “REC MEMO BOX 1” [...]
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Page 49
Answering Machine Features Answering Machine Features 49 US Operating fr om an outside phone You can call from a touch-tone phone and pick up new messages recorded on the phone. First, you just set the remote ID code (security code) and turn on the answering function before going out. Setting the remote ID code (security code) is only possible on t[...]
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Page 50
Answering Machine Features 50 US Picking up new messages 1 Call your phone from a touch-tone phone. 2 While you hear your greeting play, press (#) . The greeting stops. After confirming the greeting stops, enter your remote ID code (security code). You hear a long confirmation beep. Following the voice guidance informing you of the number of messag[...]
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Page 51
51 US Caller ID Features Caller ID Features Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before you answer the call. In order to use this feature, you must first subscribe to Caller ID service. The name of this service may vary depending on your telephone company. To [...]
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Page 52
52 US Caller ID Features Looking at the Caller ID list The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID list to check the phone number and/or name of the call[...]
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Page 53
53 US Caller ID Features Caller ID Features About the “ * ” mark “ * ” appears if there are more than two calls from the same phone number. The older data will be replaced by the new data, so the calls are counted as only one call. Erasing data from the Caller ID list Old data will be erased automatically when a 21st call comes in, but you [...]
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Page 54
54 US Caller ID Features To erase the entire list at once 1 Display any Caller ID data. 2 Press Jog Dial. 3 Turn Jog Dial up to make “ERASE” flash and press Jog Dial. 4 Turn Jog Dial up to make “ALL” flash, then press Jog Dial. 5 Turn Jog Dial up to make “YES” flash, then press Jog Dial. You hear a long confirmation beep and the entire [...]
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Page 55
55 US Caller ID Features Caller ID Features Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list 1 Display the phone number you want to call from the Caller ID list (see p[...]
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Page 56
56 US Caller ID Features Storing a number of the Caller ID list into the Phone Directory 1 Display the name and phone number you want to store from the Caller ID list (see page 52). 2 Confirm the number and press Jog Dial. 3 Turn Jog Dial up to make “PGM” flash and press Jog Dial. The cursor flashes at the end of the name. Enter or change the n[...]
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Page 57
57 US Caller ID Features Caller ID Features To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory. 1 While the phone number from the Call[...]
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Page 58
58 US Caller ID Features 2 Continue the operation to call or store the phone number with the correct number of digits (pages 55 and 56). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory. • You may not be able to change the number of digit[...]
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Page 59
59 US Caller ID Features Caller ID Features Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this serv[...]
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Page 60
Additional Information 60 US Mounting the base unit on a wall 1 Raise the hang up tab. 2 Plug the telephone line cord to the LINE jack and the AC power adaptor to the DC IN 9V jack, and hook the cords. Use the shorter cord for mounting. 3 Attach the wall bracket to the center of the base unit. Align the f marks of the wall bracket with those of the[...]
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Page 61
Additional Information 61 US Additional Information Notes on power sour ces On battery pack • Store the battery pack at a temperature between 41°F (5°C) and 95°F (35°C) for best performance. • If you do not use the handset for a long period of time, remove the battery pack from the handset after charging for more than 12 hours, and base uni[...]
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Page 62
Additional Information 62 US Maintenance • Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. • If the charge terminals of the base unit and handset are soiled, wi[...]
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Page 63
Additional Information 63 US Additional Information Remedy • Make sure you set up the base unit correctly (page 8). • Move the handset closer to the base unit. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 11). • Make sure the dialing mode is set correctly[...]
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Page 64
Additional Information 64 US Remedy • Make sure you follow the procedure in storing the number correctly (pages 26 and 28). • You entered a one-touch dialing button to which no phone number has been stored. • Store a correct number (pages 26 and 28). • Use the VOLUME control on the base unit to increase the speaker volume. • Make sure the[...]
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Page 65
Additional Information 65 US Additional Information Remedy • Move the handset closer to the base unit. • Make sure the battery is fully charged (page 11). • Make sure you have subscribed to Caller ID service. • Caller ID service may not work when the phone is connected to a Private Branch Exchange (PBX). • The call is made through company[...]
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Page 66
Additional Information 66 US Remedy • Wipe the charge terminals of the base unit and the handset with a soft cloth for better contact of the charge terminals. • Make sure the handset is placed on the base unit properly. • The battery pack was charged less than 12 hours (due to power failure, etc.). • The usable life of the battery has expir[...]
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Page 67
Additional Information 67 US Additional Information It means Number of messages not yet played back. The counter shows up to 99 messages. After that, ”99“ flashes to tell you that there are 100 or more messages. Flashes when the day and time is cleared due to a power interruption, or when you connect the base unit to the AC outlet for the first[...]
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Page 68
Additional Information 68 US General Spread method Direct-Sequence Spread-Spectrum Access method FDMA-TDD Operation frequency 902 - 928 MHz Operating channel 14 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 7. Handset Power source Rechargeable battery pack BP-T31 Battery charging time Approx. 12 hours Battery li[...]
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Page 69
69 US Additional Information Additional Information Index A Adjusting volume handset 22 speaker 44 Announcement only 40 Answering machine turning on 41 Area code 14 Audible indicate 40 B Battery pack charging 11 duration 12 C Call waiting service 22, 25 Caller ID 51 Caller ID list 52 calling back 55 memory match function 51 storing in Phone Directo[...]
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Page 72
Sony Corporation Printed in Taiwan, R.O.C. For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station. www.sony.com/productregistration[...]