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Sprint Nextel EX720 manual

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Table of contents for the manual

  • Page 1

    Quick Start Guide Merlin TM EX7 20 9002 4963_R1 FINAL ART APPROVAL REQUIRED: Please review carefully . All copy should be proofread by Client & legal requirements checked by Client’ s legal department. Printer is responsible for confirmation of specifications before making plates for accuracy in measurements, plate tolerance requirements, &am[...]

  • Page 2

    Sprint Mobile Broa dband Express Card Modem by Novatel Wireless Merlin™ EX7 20 ww w.sprint.com © 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel. © 2008 Novatel Wireless. All rights reserved. Novatel Wireless, Merlin, and the Novatel Wir eless logo are trademarks of Novatel Wir eless. All oth[...]

  • Page 3

    [...]

  • Page 4

    T able of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i 0A. Y our S print Mobile B roadband Express Card Modem ii 0B. How to Use This Guid e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Section 1 : Int rodu[...]

  • Page 5

    3C. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Safety and Hazar ds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    i Welcome to Sprint Sprint is committed to br inging you the best wire less technology available. We built our network right from the star t to give y o u what we believ e you r eally want fr om a wire less service pr ovider—clear connect ions, private communications, and time-saving features. This guide will familiarize y ou with your new Sprint[...]

  • Page 7

    ii Y our Sprint Mobile Broadband Express Card Modem Thank you for pur chasing a Sprint Mobile Broadband Expr ess Car d Modem. This Expr ess Car d Modem offe rs more fr eedom than ev er befor e. No wir es, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips. Add Pr oduct image[...]

  • Page 8

    iii How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we gi ve y ou what you r eally want fr om a wir eless service pr ovider—clear connections, easy-to-understand service plans, and self-servicing opti ons for man aging your account. All this is designed to make y our life easi[...]

  • Page 9

    [...]

  • Page 10

    Section 1 Introducing the Sprint Moblie Broadband Express Card Modem[...]

  • Page 11

    2 Section 1A. Introducing the Sprint Mobile Broadban d Express Card Modem Section 1A Introducing the Sprint Mobile Broadband Express Card Modem ⽧ Y our Sprint Mobile Broadban d Express Card Modem (page 2) ⽧ Package Contents (page 3) ⽧ Care and Maintenance (page 4) This section intr oduces your Spri nt Mobile Br oadband Express Car d Modem, an[...]

  • Page 12

    Section 1A. Introducing the Sprint Mobile Br oadband Express Card Modem 3 Introduction P ackage Contents Y our Sprint Mobile Broadband Expr ess Ca r d Modem package contains the followi ng compon ents: 䢇 Sprint Mobile Br oadband Expr ess Car d Modem by No vatel Wir eless (Merlin™ EX7 20) 䢇 Getting Started guide (this document) 䢇 PC Car d Ad[...]

  • Page 13

    4 Section 1A. Introducing the Sprint Mobile Broadban d Express Card Modem Care and Maintenance As with any elec tronic device, the Ex pr ess Card Modem must be handled with car e to ensure rel iable oper ation. F ollow these guideli nes in using and storing the Expr ess Card Modem: 䢇 The Expr ess Card Modem shoul d fit ea sily into your Expr ess [...]

  • Page 14

    Section 2 Installing and Using the Express Card Modem[...]

  • Page 15

    6 Section 2A. Installing the Soft ware Section 2A Installing the Software ⽧ Installing the Software on a Windows Computer (page 7) ⽧ Installing the Software on a Mac Computer (page 8) The installation pr ocess has two stages: 䢇 I nstalling the Software and Drivers — In sert the Sprint S martView Install ation CD to install the driv ers and [...]

  • Page 16

    Section 2A. Installing the Sof tware 7 Installing the Sof tware Installing the Sof twa re on a Windows Computer System Requirements The Sprint Mobile Br oadband Expr ess Car d Modem is supported on: 䢇 Windows Vista 䢇 Windows XP wi th Service Pac k 2 or later T o install and r un the Expr ess Car d Modem and accompanying Sprint SmartView sof twa[...]

  • Page 17

    8 Section 2A. Installing the Soft ware 1. If your Expr e ss Card Modem has not y et been activated, ensur e you ar e in the network cov erage ar ea (not r oaming). 2. Gripping both sides of the Expr ess Card Modem, i nsert it into your computer’s Expr ess Car d slot. Installing the Sof tware on a Mac Computer System Requirements The Sprint Mobile[...]

  • Page 18

    Section 2A. Installing the Sof tware 9 Installing the Sof tware Installing the Sof tware and Driv ers 1. Insert the installati on CD for Spri nt SmartView , into your PC's CD- ROM or DVD-ROM dri ve. The installe r should run auto matically . If the setup progr a m does not start, go to Finder and o pen the contents of the CD driv e. Click to o[...]

  • Page 19

    1 0 Section 2B. Using Y our Express Card Modem Section 2B Using Y our Express Card Modem ⽧ Starting the Windows Sof tware (page 1 1) ⽧ Starti ng the Mac Sof tware (page 1 1) ⽧ Activating Y our Expre ss Card Modem (page 1 2) ⽧ Using the PC Card Adapter (page 1 3) ⽧ Viewing the User Gu ide (page 1 3) ⽧ Removing the Express Card Modem (pag[...]

  • Page 20

    Section 2B. Using Y our Express Card Modem 1 1 Using Y our Modem Star ting the Windows Sof tware 1. Double-click the pr ogram’ s icon [ ] on your desktop. – or – Select Star t > All Programs > Sp rint > Sprint Smar tView . 2. Sprint SmartView launches and th e "No Wireless Device Detected" dialog appears. 3. Insert the Expr[...]

  • Page 21

    1 2 Se ction 2B. Using Y our Express Card Modem Activating Y our Express Card Modem If your Expr e ss Card Modem has not been preactivated or y ou have not activated it at the time of pur chase, you must activate y our account and configure the Expr ess Car d Modem to use your account. If the “One T ouch Activation” window appears, click Y es t[...]

  • Page 22

    Section 2B. Using Y our Express Card Modem 1 3 Using Y our Modem Using the PC Card Adapter 1. Insert the Expr ess Card Modem, label facing up, thr ou gh the PC Car d Adapter opening, with the Expr ess Card to PCMCIA Adapter label facing up. [DO NO T fo r ce the Express Car d into the PC Card Adapter]. 2. Ensur e that the Express Car d conn ects or [...]

  • Page 23

    1 4 Section 2B. Using Y our Express Card Modem Attaching an External Antenna Y ou can impr ov e the signal str ength by attaching an ex ternal antenna with an SMK connector (sold separately). 1. If the Expr ess Card Modem is connected to y our computer , remov e it. 2. Gently flip open the unlabelled tab on the side of the Express Car d Modem. 3. H[...]

  • Page 24

    Section 2B. Using Y our Express Card Modem 1 5 Using Y our Modem T roubleshooting For a mor e complete listing of erro rs and possible solutions, please see the user guide or online Help. Y ou may also visit www .s pr int .co m or contact Sprint Customer Service (see page 1 4) . Problem/error Solution The Expr ess Card Modem has no power . (The LED[...]

  • Page 25

    1 6 Se ction 2B. Using Y our Express Card Modem[...]

  • Page 26

    Section 3 T echnical Specifications, Regulatory and Safety Information[...]

  • Page 27

    1 8 Se ction 3A. T echn ical Specifications Section 3A T echnical Specifications ⽧ LED Overview (page 1 9 ) ⽧ Environmental Specifi cations (page 20) ⽧ Mechanical Sp ecification s (page 21 ) ⽧ Sof tware Specif ications (page 21 ) ⽧ T ran smitter Spec ificatio ns (page 22) ⽧ Receiver Specific ations (page 2 3) ⽧ Hardware Specif ication[...]

  • Page 28

    Section 3A. T echnical Specifications 19 Specifications LED Over view Y our device, has an LED light located near the ante nna of the device. The light operates as follows: LED Status Indicates Off (no light) The device has no power . The device may not be completely inserted into the computer . Red No Service. Amber Err or; Reset Modem. Gr een (so[...]

  • Page 29

    20 Section 3A. T echnical Specifications Environmental Specifications Operating temper ature 0° C to +55° C (32°F to 1 3 1° F ) Storage temper ature -20° C to +65° C (-4° F to 1 49° F ) Humidity 5% to 90% ov er operating temperatur e Vibration Stability 5 Hz to 500 Hz, 0. 1 octav e/second Dr op 1 meter drop, no damage – fully operational[...]

  • Page 30

    Section 3A. T echnical Specifications 21 Specifications Mechanical Specifications Sof tware Specifications Dimensions (W x D x H) 34 mm x 5 mm x 1 1 2 mm Weight 43 g ( 1 .4 oz.) Battery Pack N/A LED Y es Antenna External F lip-Up and Intern CDMA specification EVDO Rev A Data service Support SMS (IS-637) Curr ently not supported IO T A Support O T A[...]

  • Page 31

    22 Section 3A. T echnical Specifications T ransmitter Specifications T ype of multiplexing EVDO and 1xRTT Normal output power 7 - 1 0 dBm TX Max power 23 dBm F requency r ange 1 850 MHz to 1 9 1 9 MHz F re quency stability Compliant with CDG1 Bandwidth 1 .25 MHz Occupied bandwidth 1 .25 MHz Modulation method O-QPSK/HPSK Wa veform quality .944 Condu[...]

  • Page 32

    Section 3A. T echnical Specifications 23 Specifications Receiver Specifications T ype of receiving EVDO and 1xRTT F requency r a nge 1 93 0 MHZ to 1 990 MHz Bandwidth 1 .25 MHz Occupied bandwidth 1 .25 MHz Modulation method O-QPSK/HPSK Receiver sensit ivity - 1 04 dBm Inter- modulation spurious r esponse at tenuation Complies with CDG stage 1 Commo[...]

  • Page 33

    2 4 Section 3A. T echnical Specifications Hardware Specifications Miscellaneous Interface type USB; Expr e s s C a rd 3 4/ 5 4 / c a rd ba y (requir es card caddy accessory) Common air inte rface 1xEVDO Re v A Channel spacing 50 kHz Chipset QUAL COMM TM MSM6800 T ransmitting (max. data r ate) F orwar d link: 3. 1 Mbps Re verse li nk: 1 .8 Mbps Supp[...]

  • Page 34

    Section 3B. Regulatory Information 25 Regulatory Information Section 3B Regulatory Information ⽧ Regulatory Notices (page 2 5) ⽧ T rademarks (page 2 7) ⽧ Copyright (page 2 7) ⽧ Additional Information and Updates (page 2 8) ⽧ Additional Information and Updates (page 2 8) This section contains impo rtant re gu latory notices about your Spri[...]

  • Page 35

    26 Section 3B. Regulatory Information compliance with r egulatory rules and thereb y your authority to use this equipment. W ARNING (EMI) – U nited States FCC Infor mation This equipment has been tested and found to c omply with the limits pursuant to Parts 2 , 22 , and 2 4 of the FCC Rules. These l imits ar e designed to pr ovide r easonable pr [...]

  • Page 36

    Section 3B. Regulatory Information 27 Regulatory Information Regulations (F ARs) Section 52 .22 7 - 1 9 for civilian agency contr acts or any successor r egulations. If further go v ernment r egulations apply , it is your r esponsibility to ensur e compliance with such r egulations. T rademarks SPRINT and other trademarks ar e trademarks of Sprint [...]

  • Page 37

    28 Section 3B. Regulatory Information Notwithstand ing the foregoing, in no event shall No vatel Wir eless and/or its affilia tes aggregate liability aris ing under or in connec tion with the Nov atel Wireless pr oduct, regar dless of the number of ev ents, occurr ences, or claims giving ri se to liability , be in ex cess of the price paid by the p[...]

  • Page 38

    Section 3B. Regulatory Information 29 Regulatory Information[...]

  • Page 39

    30 Section 3C. Important S afety Information Section 3C Important Safety Information ⽧ Important Notice (page 30) ⽧ Safety and Hazards (page 30) Impor tant Notice Because of the natu r e of wirele ss communications, tr ansmission and r eception of data can never be gu aranteed. Data ma y be delay ed, corrupted (i.e., hav e err ors) , or be to t[...]

  • Page 40

    Section 3C. Important Saf ety Information 3 1 Important Safety Information The driver or oper ator of any v ehi cle should not operate the Sprint Mobile Br oadband Expr ess Card whil e in control of a vehicle. Doing so will detr act fr om the driv er or oper ator's contr ol and operation of that vehi cle. In some jurisdictions, op er ating suc[...]

  • Page 41

    32 Section 3D. Novatel Wireless Limited Warranty and Liability Section 3D Novatel Wireless Limited Warranty and Liability Nov atel Wir eless warr ants for the 1 2 month period immediately follow ing r eceipt of the Pr oduct by Pur chaser that the Pr oduct will be fr ee from defects in material and workmanship under no rmal use. THESE W ARRANTIES AR[...]

  • Page 42

    Section 3D. Novatel Wireless Limited Warranty and Liability 33 Limited Warranty and Liability Notes[...]

  • Page 43

    34 Section 3D. Novatel Wireless Limited Warranty and Liability Notes[...]