Star Micronics 4III manual

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    Safety Notices This printer is certified as a Class I laser product under the lJ.S.Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the prmter does not produce hazardous laser radiation. Since radiatton emitted Inside the printer is co[...]

  • Page 3

    : .-- __. Statement of The Canadian Department of Communications Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le present appareil numerique n’emen pas de bruits ra[...]

  • Page 4

    TABLE OF CONTENTS 1. How to Use This Manual ......................................................................... 1 1.1 Laser Printing ............................................................................ .2 1.2 The Star LaserPrinter 4111 - An Introduction .......................... .4 2. Setting Up the Star LaserPrinter 4111 ...........[...]

  • Page 5

    .- .._ L _- ..-., i L. j - 4.3.3 Saving the Setting ........................................................ .S2 4.3.4 Returning to Factory Settings ...................................... .S2 4.4 Resolution Enhancement Procedure.. ...................................... .53 4.5 Manual Feed.. ..........................................................[...]

  • Page 6

    - 8.5 Status Messages.. ..................................................................... .83 8.6 Paper Jamming ........................................................................ .85 8.6.1 Clearing paper jams ..................................................... .85 8.7 Streaky Prints ......................................................[...]

  • Page 7

    Congratulations on purchasing a Star LaserPrinter 4111. You will be de- lighted with both the quality of the printed images and the ease of operation. With your computer and this printer, you can create professional-looking documents. This Operations Manual is one of two that explore the entire range of printing possibilities of the Star LaserPrint[...]

  • Page 8

    1.1 LASER PRINTING Before you begin learning about your new Star LaserPrinter 4111, you may find it helpful to know something about laser printing itself. A laser is actually a beam of light of just one wavelength (Laser is an acronym for Light Amplification by Stimulated Emission of Radiation). Such a beam of light, described as “highly coherent[...]

  • Page 9

    At this point, paper fed from the paper cassette moves through the transfer unit, from which it receives a positive charge. As the drum rotates, the negatively charged particles of toner are attracted to the positively charged surface of the paper. A combination of heat and pressure fuse the image to the paper. The paper is then ejected from the pr[...]

  • Page 10

    1.2 THE STAR LASERPRINTER 4lll- AN INTRODUCTION You will meet each portion of your Star LaserPrinter 4111 as you read this manual, but a brief introduction is in order here. The following figures show the front, rear and inside views of the printer. @ Side Cover 83 Release Button 3 Face-down Tray ‘& Multi-purpose Tray (MP Tray) 13 Paper Stop [...]

  • Page 11

    Rear View 0 Parallel Interface Connector @ Air Vent @ Serial Interface Connector @ Power Receptacle Inside View /A 0 Density Adjustment Lever @ Transfer Roller I - @ EP-L Cartridge @ Paper Access Door i + @ Pick-up Roller 0 Separation Pad i I.... 1 @ Fixing Assembly Cover @ Feed Roller _ 5[...]

  • Page 12

    MEMO 6[...]

  • Page 13

    - L_ The fact that you’re now reading this manual shows that you’ve got at least as opening the carton containing your new Star LaserPrinter 4111. This chapter will help you to unpack the printer, set it up, and get it running. First, though, you should make some preparations. You may already have decided on the printer’s new location. Whethe[...]

  • Page 14

    2.1 UNPACKING The printer comes in two boxes. The large box contains the printer and its accessories, and the smaller one contains the EP-L cartridge. Follow these instructions when unpacking. 2.1.1 Unpacking the Printer Follow the instructions below to unpack the printer. 1. Open the large box, and remove the accessories box. 2. Remove the printer[...]

  • Page 15

    3. Remove the packing material from round the printer. -. - I - j I - 4. Open the accessories box. Remove the face-up tray, power cord, Opera- tions Manual and Applications Manual. NOTE: Save the packing boxes and materials. If you need to move the printer (for new location or service etc.), use these materials to protect the printer from damage.[...]

  • Page 16

    2.7.2 Checking the Parts Before setting up the printer, make sure that all standard items shown below are provided and they are free from damage. If any of these items are missing or damaged, contact your supplier. PWW cord Operations manual I 2.1.3 Unpacking the EP-L Cartridge Open the small box (see the illustration below) and remove the packing [...]

  • Page 17

    - 2.1.4 Optional Items Some of the following items may have been ordered. Unpack them. For details, refer to “Chapter 9. Options”. l Paper feeder l Cassette (A4, Letter, Legal, Executive size) e RAM board (1,2 or 4MB) l Font cartridge 2.1.5 Carrying the Printer Whenever moving the printer from one place to another, always make sure the multi-pu[...]

  • Page 18

    2.1.6 Opening and Closing the Printer l When opening the printer’s side cover, do not stop it in the half-way. This will open the protective shutter of the drum, and light will permanently damage the drum. l Do not place anything beside the printer. It may damage the multi-purpose tray when the tray is opened. l Do not put anything in or on the m[...]

  • Page 19

    1 - - -. Opening the Cover 1. Hold the knob of the multi-purpose tray and pull it to open the tray. 2. The tray opens to about 80 degrees. 13[...]

  • Page 20

    3. Press the release button (at the right) upwards and open the cover. cover opens to about 80 degrees (the multi-purpose tray then opens to about 90 degrees.). - - - 14[...]

  • Page 21

    F 1 <. ;:. . . i NOTE: Remove the two orange stoppers by pushing the lower part of the stoppers upwards and removing it (as shown in the illustration below). Closing the Cover 1. Using both hands. lift the cover and close it gently until it latches. 1;[...]

  • Page 22

    2. Lift the multi-purpose tray and close it until it latches on both sides. - 2.2 INSTALLING THE EP-L CARTRIDGE Important Notice l Install the EP-L cartridge immediately after opening the aluminum bag. Permanent damage can be caused by light to the photosensitive drum. NEVER expose the cartridge to the strong light (more than 15000 lux) or room lig[...]

  • Page 23

    - I - Follow the instructions below to install the EP-L cartridge for the first time, or replace an used one. 1. Open the multi-purpose tray and the side cover as described in “2.1.6 Opening and Closing the Printer”. 2. If you are installing the EP-L cartridge for the first time, skip to step 3. If you are replacing the old EP-L cartridge, remo[...]

  • Page 24

    3. Open the aluminum bag containing the EP-L cartridge and remove it. NOTE: Save the aluminum bag, as you may need it for storing the cartridge when you move the printer to another place in the future. 4. Holding the cartridge with both hands, rock it gently from end to end, 5 or 6 times, to distribute the toner evenly. If the toner is not distribu[...]

  • Page 25

    5. Place the cartridge on a tlat surface. While holding down the cartridge with one hand, use the other hand to pull the orange tab to remove the seal. ~___ . -. ,- -_- -- -^ Make sure that the tab is pulled smoothly in a direction parallel to the flat surface. Otherwise, the tape may break or snap, making the cartridge unusable. 6. Holding the car[...]

  • Page 26

    7. Slide the cartridge into the printer gently. - 8. Make sure that the cartridge is securely seated, then close the cover gently. - - NOTE: 1) If you have purchased optional accessories, install them in accordance with their installation manuals. 2) When replacing the cartridge, clean the fixing assembly, as described in “7.3 Cleaning the Fixing[...]

  • Page 27

    2.3 LOADING PAPER . c- L. 2.3.7 About Paper Print quality and printer life are greatly affected by the paper used. Paper can be fed into the printer either from the multi-purpose tray or paper cassette (if cassette is installed). Types and sizes of paper can be used with the multi- purpose tray are listed below. Type Size Weight Print delivery 97 x[...]

  • Page 28

    2. Hold the arrow at the center of the multi-purpose tray, then pull out the extension tray. 3. Slide the paper guide to the left. -[...]

  • Page 29

    : - . .._ 4. Take a small stack of paper and align the edges by tapping it on a flat surface. 5. Align the right side of the stack of paper with the right-hand paper guide. Slide the paper stack gently into the printer as far as it will go. Make sure that the height of the paper stack does not exceed the mark on the paper guide. 23[...]

  • Page 30

    6. Slide the left-hand paper guide so that it touches the left side of the paper stack. Make sure that the paper guide does not press too tightly or fit too loosely against the paper stack. Otherwise, this can cause paper jams or other problems. . . 2.4 SELECTING PAPER DELIVERY The printer provides two types of paper delivery; face-up and face-down[...]

  • Page 31

    Selecting Face-up Delivery 1. Open the multi-purpose tray by unlatching and bringing it forward. 2. Switch the paper delivery selector for the face-up position. 3. Attach the face-up print tray to the side cover of the printer. Fit the pegs at the sides of the tray into the holes in the printer. When face-up printing is finished and the multi-purpo[...]

  • Page 32

    2.5 CONNECTING THE POWER CORD Make sure that the power switch on the printer is set to OFF, then connect the power cord to the printer and a AC power outlet as shown below: 1. Make sure that the power switch of the printer is off (that the “0” side of the switch is pressed down). -- 2. Plug the power cord into the power connector, then plug the[...]

  • Page 33

    -. .- I C”. Only use the power cable supplied with the printer. Note that this power cable is fitted with a ground pin. This grounding is an important safety feature and should not be ignored. If a suitable grounded socket is not available, contact a qualified electrician to rectify the situation. 2.6 CONNECTING THE INTERFACE CABLE The host compu[...]

  • Page 34

    4. Connect the other end of the cable to the appropriate interface on the host computer. - NOTE: The printer’s factory setting is for a parallel interface. If the serial interface is to be used, you need to select the interface on the control panel. See “4.3. I Selecting the Serial Interface” for selecting the type of interface. - - 28[...]

  • Page 35

    I :: 2.7 ADJUSTING PRINT QUALITY At some time you may find that the quality of the printing is not what you want. You may run test prints and then make the printing lighter or darker by adjusting the the print density adjustment lever located inside the printer. 1. Hold the knob of the multi-purpose tray and pull it to open the tray. 2. Press the r[...]

  • Page 36

    NOTE: The density adjustment lever has four settings from left to right. As you move the lever, it clicks at each of the two positions in the middle. I I r---~ r----, r---1 I I i I 1 1 dlml L---A L---- L---J la -pi - 30[...]

  • Page 37

    I !:. I. . . : . -.- - .-. -.- _- ! - - A 9 . Initial ~~er~fion ~ 3.1 FRONT PANEL The front panel of the Star LaserPrinter 4111 is a combination control board and interactive message center. The panel consists of: l a 1 line, 16 character LCD display screen l 5 LED lights, 1 orange and 4 green l 7 momentary contact buttons The momentary contact but[...]

  • Page 38

    3.1.1 Powering Up Take note of the following points when turning on or off. l When the printer is connected directly to a computer: Power on: First turn on the computer, and then turn on the printer. Power off: First turn off the printer, and then turn off the computer. l When the printer is connected to a computer through other devices: Power on: [...]

  • Page 39

    -- - I - - - - : - - : - : - -^. -.- - 1 -. 3.1.2 The Buttons This section explains the various meaning and uses of the buttons, including their light indicators, where present. Keep in mind that the buttons’ functions depend on the mode the printer is in: the Normal Mode and Program Mode. [ON LINE] ON LINE L--l Pressing this button switches the [...]

  • Page 40

    / [TEST/>] TEST j LJ This button has two functions when the printer is Off Line. > l Pressing this button when the printer is in the Non-menu Mode will operate in the following sequence: I ) Pressing this button displays “HOLD FOR TEST”. If the button is released 1 while this message is displayed, the printer returns to the previous state[...]

  • Page 41

    [PROGRAM//] PROGRAM E3 To start using the Program Mode, you must first set the printer Off Line, then press the [PROGRAM] button. Within a pro- A gramming sequence, pressing the [PROGRAM] button takes the ; = programming Menu to the next higher level, or exits from the Program Mode and displays “PRINTER READY”. For details, refer to 3.3 Progra[...]

  • Page 42

    NOTE: (1) The screen display will indicate only available selection, If the LC Cassette unit is not installed, only MP TRAY and MANUAL FEED are displayed. (2) The Factory Setting is MP Tray. However, when the LC Cassette unit is installed, the Factory Setting will be changed to CASSETTE ONLY. (3) If the DATA LED is lit or blinking, the new selectio[...]

  • Page 43

    3.1.3 Light Indicators [READY] - READY [ALARM] ALARM [DATA] DATA The READY LED indicates that the printer is ready for use when it is lit. This LED flashes the printer is warming up, then lights continuously. The ALARM LED will light up in the event of an error which requires operator to take action (e.g. paper out). The bell will sound for 2 secon[...]

  • Page 44

    3.1.4 Hex Dump The Star LaserPrinter 4111 can also operate in the hexadecimal mode. This means that it will print information sent to it in its equivalent hexadecimal notation (in base 16 numbers). This mode is useful in correcting communi- cation incompatibilities between some computers and Star LaserPrinter 4111, .- that can result in incorrect t[...]

  • Page 45

    3.2.2 Status Sheet Description You can tell several things about the printer’s settings by just looking at the print, without reading any of it. First (and obviously) the printer is operating. Second. the page is printed in the portrait orientation. That is, the printing runs on the page the way portraits are usually painted, higher than they are[...]

  • Page 46

    The functions of the LAYOUT are: l Orientation - portrait or landscape. l Margin settings - left. right and top in relation to the available page area. and page (text) length in number of lines. l VMI - Vertical Motion Index. VMI refers to the smallest increment that can be made in the vertical or y axis. Line spacing is a multiple of VMI. l End of[...]

  • Page 47

    i.. L_ I- - .- _-_ Remember: you enter (by pressing [v]) or exit (by pressing [A]) a Level to select the previous (by pressing [>I) or next (by pressing [<I) Item within a Group. [EXIT] [NEXT] -t [PREVIOUS] [ENTER] To get into the Program Mode, you must perform two actions: l Press [ON LINE] to go off the light, then l Press [PROGRAM]. This w[...]

  • Page 48

    - - LOAD SET INTERFACE INPUT PAGE REP PRINTER FACTORY USER BUFFER MODE COMMANDS SET DEFAULT I I 1 AUTO SERIAL PARALLEL FULL PARTIAL SELECTION PAGE PAGE - DTR ROBUST PROTOCOL STOP PARITY DATA BAUD POLARITY XON BIT BIT RATE - 42[...]

  • Page 49

    NOTE: 0 Skip in Hex Dump mode @J Skip without Expansion RAM Board ..- TEST - aLi > 0 0 0 _- EMULATION PAPER FEED LAYOUT PAGE SIZE CHARACTER NUMBER 1 MP TRAY FEEDER SIZE AUTO END OF VMI MARGIN ORIENTATION LINEFEED LINE r---l l----l MANUAL AUTO SET DEFAULT MARGIN MARGIN TEXT TOP RIGHT LEFT LENGTH MARGIN MARGIN MARGIN SOURCE NUMBER SYMBOL SET OF CO[...]

  • Page 50

    - MEMO - - - -[...]

  • Page 51

    This chapter is designed for dual use, since most computer users fall into one of two categories. Some people like to read the documentation through from beginning to end. Others like to plunge right into the hands-on mode, using documentation as a quick reference, at most. This chapter is for both groups. It can be read in sequence with the rest o[...]

  • Page 52

    4.2 CONTROL PANEL The front panel of the printer provides information about the printer’s internal and operating status. It also allows you to program it for your (and your computer’s) specific needs. The Star LaserPrinter 4111 works in two basic modes when the printer is off line: Normal mode-using the white buttons - Program mode-using the br[...]

  • Page 53

    ___ Remember: you enter (by pressing [v]) or exit (by pressing [A]) a Level to select the previous (by pressing [a]) or next (by pressing [<I) Item within a Group. The front panel also has some lights. When lit they mean: READY (green) - the printer is ready for printing or for programming ALARM (orange) - an error condition exists and the print[...]

  • Page 54

    Before you begin printing, at any time, but especially when you are new to the process. it is a good idea to run a test or sample print. To do this, take the printer Off Line. Then press and hold [TEST] until the display reads Status Sheet. The printer will provide a status sheet showing. l its configuration l the quality of its text printing, and [...]

  • Page 55

    __ .._- -- If you are going to use a Centronics interface, you don’t need to make any changes. If you want to use an RS-232 interface, you must perform a programming sequence. Programming will involve pressing various panel keys and following the information provided on the display screen. The control panel indicates the selected function with th[...]

  • Page 56

    [e] displays these op- l Then press [A] displays BAUD RATE. Pressing tions: DATA BIT PARITY STOP BIT PROTOCOL ROBUST-XON DTR POLARITY - The settings from the factory for these options are: 8 bit no parity 1 stop bit DTR High Whenever you want to change any of the serial parameters, follow the same sequence as for selecting the baud rate. For exampl[...]

  • Page 57

    4.3.2 Activating the Parallel Interface To return to a parallel interface, do this: l Take the printer Off Line by pressing the [ON LINE] button until the button’s light is c?jjf l Then press [PROGRAM]. l Press [c] until the screen displays INTERFACE l Press [v], which displays SERIAL @ l Press [<I which gives PARALLEL l Press [v] to select pa[...]

  • Page 58

    To make the setting permanent, you must save it in EEPROM! Perform this programming sequence, after taking the printer Off Line. l Press [PROGRAM]. l Press [<I until the screen displays SET USER DEFAULT l Press [v], after which the screen will display MODE 1 l Press [c] when you want to store the new setting to the other mode. l Press [v] when t[...]

  • Page 59

    F ,s. il : :’ 4.4 RESOLUTION ENHANCEMENT PROCEDURE The Resolution Enhancement refines the print quality of characters and graphics by “smoothing” the fine gradations along the edge of the printed image. When the optional expansion RAM board is installed into the Star LaserPrinter 4111, you can select this Resolution Enhancement Procedure. l T[...]

  • Page 60

    l Pressing [e] displays these options: Auto Selection Cassette MP Tray Manual Feed l Press [<I to display Mp Tray or Manual Feed l Pressing [v] confirms the change. l Finally, press the [ON LINE] button to make the Star LaserPrinter 4111 .- - ready for printing. Manual paper feeding should always be done from the multi-purpose tray (MP tray). If[...]

  • Page 61

    l Pressing [<I repeatedly will list the other choices, Paper : Letter Env. : Monarch Paper : Legal Env. : COM-10 Paper : A4 Env. : lntntnl DL Paper : Executive Env. : lntntnl C5 Paper : B5 l Press [v] when the required paper/envelope size is displayed on the screen. l Finally, press [ON LINE], which readies the Star LaserPrinter 4111 for printin[...]

  • Page 62

    l Press [c] until you see CHARACTER l Press [v], which displays SOURCE R (or SOURCE C or SOURCE S)@ (SOURCE R means Resident, SOURCE C for Cartridge, and SOURCE S for Soft font) l Press [v] displays NUMBER l@ l Pressing [v] again gives various options for SYMBOL SET. l Pressing [c] until you see the desired one. l Then press [v]. l Press [ON LINE].[...]

  • Page 63

    The style of printing that appears in your finished work consists of four elements: l the symbol/character set - the letters, numbers, and symbols avail- able for use l the fonts present in the Star LaserPrinter 4111-some fonts come as standard equipment, while others are available in cartridges that are installed in the cartridge slot of the print[...]

  • Page 64

    . Star LaserPrinter 4111 FONT LIST Typeface ---------------- sample ---------------------------------- Courier ABCDabcdl$'123[^'-~B-"fPlrCIibUB~ ebaAAaoaEEYP~~uBA+ ABCD~cd#$'123[---IICf~a-f'-.'PY6YA ABCDabod#$'l23[ - - -n6fi-f*~ 1 jp q/r ABCDabcd#$'123[ ---06tiAerJH;I+=Lq+s ABCDabod#$'l23[ - - -o66-#vH q[...]

  • Page 65

    i - L / E - i i i - R008 R009 ROlO R013 R014 R015 CG Times .Dco.bcd#$‘123[A‘ - 59[...]

  • Page 66

    Default Values, primary and secondary fonts: Character number: 1 (Courier, IOcpi, I’point, Medium) Symbol set: Roman-8 Available Values, primary and secondary fonts: Character number: I*- IS Symbol set: Roman-8* ECMA94 IBM PC IBM DN PC-850 Legal Ventura Math Ventura lntl Ventura US PS Math PS Text Math-8 Pi Font Microsoft Pub1 Windows DeskTop IS0[...]

  • Page 67

    _- - - - If this were the best of all possible computer worlds, every software application would run automatically on the Star LaserPrinter 4111 or any other printer. The fact is that software applications-word processing, spreadsheets, databases, or others-are designed to work with a specific printer or a limited group of printers. Some very popul[...]

  • Page 68

    6.1 LOTUS l-2-3 RELEASE 2 This section explains how to installing Lotus l-2-3 for use with your Star LaserPrinter 4111. For detailed information, refer to the Lotus Getting Started manual. First, add the following commands to the AUTOEXEC.BAT file, depending on parallel or serial interface used. Parallel: If your printer is connected to the compute[...]

  • Page 69

    5) Select “Graphics Printer(s)” and press [RETURN], which displays the Graphics Printer(s) screen. 6) Select “HP” and press [RETURN] to display the Graphics Printer(s) screen. 7) For 150 or 300DP1, select “LaserJet+” and press [RETURN]. For 75DP1, select “LaserJet” and press [RETURN]. When you have completed the selection of a graph[...]

  • Page 70

    3) When you have completed, type [Q]uit, then [Ulpdate. The l-2-3 will save your selections and use these defaults when printing. Now, you are ready to use your Star LaserPrinter 4111. 6.2 WORDPERFECT VERSION 5.0 WordPerfect must be installed before you can select a printer. Refer to the “Installation” section in your WordPerfect Manual. Once t[...]

  • Page 71

    .- ; - - - j __ 6.3 MICROSOFT WORD 4.0 To use Microsoft Word with your Star LaserPrinter 4111, appropriate Printer Descriptions (PRDs) must be installed. PRDs are found on Supplemental Printer Diskettes. These PRDsprovide ( 1) internal andcartridge fonts in both orientations and (2) Hewlette-Packard soft fonts. Install them following the procedure [...]

  • Page 72

    A: OK CANCEL Insert the Utilities disk in drive A and press OK Now the screen displays this box: Available Printers Printer File: Epson FX-80 NEC 3.550 HP LaserJet HP LaserJet Plus HP 7470A Add Cancel Highlight HP LaserJet Plus and select ADD Another box appears in response: Copy associated printer file HPLASERP.DRV to drive/directory: C:Windows [...]

  • Page 73

    COMMUNICATIONS After you indicate the active port you have already chosen, Windows will present a series of settings options. Type in the desired baud rate and “push the button” for your selection of word (bit) length, parity, stop bits, handshake, and port. Select HARDWARE handshake and 1 stop bit. Be sure that the other selections match the p[...]

  • Page 74

    -. MEMO - - - - 68[...]

  • Page 75

    The LaserPrinter 4111 does not require much care and maintenance. How- ever, it is important to perform a few cleaning tasks to maintain your printer in good condition. This chapter will explains procedures for replacing the EP-L cartridge, handling the EP-L cartridge and printer, and cleaning the printer. 7.1 REPLACING THE EP-L CARTRIDGE Replace t[...]

  • Page 76

    - l Do not store the cartridge where it will be exposed to direct sunlight. l Store the cartridge with the label facing up. Do not turn it upside down or stand it on end. l Store the cartridge at a temperature of between 0°C and 35°C (32°F and 95°F). l Do not store the cartridge in salty air, or where there are corrosive gases -~ such as ammoni[...]

  • Page 77

    3) Now place the cleaning paper face up in the multi-purpose tray, inserting it as far as it will go without forcing it. Make sure that the paper guides are aligned with the paper. 4) Press the [TEST] button. The printer will feed the paper and the screen displays “NOW CLEANING”. 5) When cleaning is done, the screen will display “CLEANING DON[...]

  • Page 78

    72 MEMO - - - - - -[...]

  • Page 79

    An important key to reliable operation of your Star LaserPrinter 4111 is knowing how to respond when trouble occurs. Some problem conditions can be handled on the spot by the printer operator. Others require servicing by trained personnel. This chapter will explain when to do what. It will also help you deal with the paper jamming and other operati[...]

  • Page 80

    - 8.2 SERVICE CALL MESSAGES 8.2.1 Engine Service Call Messages Engine service call messages are related to the interface with engine. They can result from either a communication failure, or a halt in the engine’s ready level. Message CALL SERVICE 01 CALL SERVICE 02 faulty BD; status 2, bit 3 CALL SERVICE 03 scanner motor malfunc- tion, status 2, [...]

  • Page 81

    ; -. __. Message Meaning Action CALL SERVICE 05 CRC error in controller program halts; fatal main ROM program CALL SERVICE 06 CRC error in resident program halts; fatal font ROM CALL SERVICE 07 read/write test error in program halts; fatal on-board RAM CALL SERVICE OS read/write test error in sequence stops; alarm beeps; expansion RAM shut off powe[...]

  • Page 82

    8.3 OPERATOR CALL MESSAGES Whenever the screen displays operator call messages, the printer goes off line and the alarm sounds. The problem is one that the operator should be able to resolve. After making any corrections, you should press [ERROR SKIP] to recheck the status. If the error message is not displayed again, you may continue printing stra[...]

  • Page 83

    . . ’ _ 8.3.2 Font Cartridge Problems The font cartridge is plugged into the printer. It can should not be inserted or withdrawn while the DATA LED is continuously lit. If someone does this, the screen will indicate “CARTRIDGE ERROR”. The printer must be reinitialized by turning off the power and then on again. If a font cartridge is removed [...]

  • Page 84

    8.3.4 Change Paper Size Certain emulations permit page size to be specified by the host computer. Also, page size can be selected from the menu. If a change in page size is required, the screen will display a message to that effect. The alarm will beep and the printer will go Off Line. You may have the printer ignore such a message by pressing [ERR[...]

  • Page 85

    Message Meaning Action CASS: CHANGE Monarch size is required; follow procedure above MON cassette TRAY: CHANGE Monarch size is required; follow procedure above MON multi-purpose tray CASS: CHANGE Corn-10 size is required; follow procedure above COM cassette TRAY: CHANGE Corn-10 size is required; follow procedure above COM multi-purpose tray CASS: C[...]

  • Page 86

    8.3.5 Manual Paper Feed Certain emulations permit specifying manual paper feed from the host computer. Also, you may select manual feed from the menu. The following message tell you to hand feed paper of a specific size. The alarm beeps and the printer goes Off Line. When you feed the appropriate paper into the multi- purpose tray and press [ON LIN[...]

  • Page 87

    8.4 OPERATOR INFORMATION MESSAGES -- Certain problems with communication with the host computer may be detected. Messages listed below provide information, but do not halt the printing process. The printer uses a default value if necessary. You may remove the message by pressing [ERROR SKIP]. Note that if there are multiple errors, the last one det[...]

  • Page 88

    8.4.3 Font Cartridge The font cartridge is plugged into the printer. The operator may insert or withdraw a cartridge only when the DATA LED is off or blinking. The following messages acknowledge the change. 1 1 Message CART. CHANGED Meaning Status font cartridge is inserted message will remain for or removed when DATA one second LED is off CART. CH[...]

  • Page 89

    I ;. , . 8.5 STATUS MESSAGES Status messages are low priority messages that either indicate normal conditions or provide warnings that need not be acted upon immediately. These conditions should not occur when the printer is On Line. If they do, however, the alarm will beep and the printer will go Off Line. For some conditions however, there is the[...]

  • Page 90

    Message Meaning ActionlStatus REPRINT LOST retransmission of lost sheets may occur after paper PCS jamming ROTATING FONT wait for font rotation may occur when on line PRINTER READY all condition normal and proper but printer is not op- eration; no unused data in controller or pages in print- ing PRINTER ACTIVE all condition normal and proper; print[...]

  • Page 91

    _- L__ 8.6 PAPER JAMMING As paper travels from the multi-purpose tray (or cassette if installed) through the printing area and is ejected, it can jam at the following locations: A : Paper pick-up area (multi-purpose tray) B : Paper pick-up area with optional cassette paper feeder C :Fixing assembly area D : Face-up print delivery area E : Paper acc[...]

  • Page 92

    2) If the face-up tray is installed, remove it. 3) Open the side cover by pressing the release button upwards. 86[...]

  • Page 93

    4) If you have been printing with the multi-purpose tray, check the paper pick-up area first. If there is a paper jam here, remove the paper by pulling it in the direction of the arrow. -- - -. - CAUTION: The fixing assembly area becomes extremely hot when the printer has been operated for some time. Never touch this area when the printer is open. [...]

  • Page 94

    6) If paper is jammed in the fixing assembly area, pull the paper back into the printer and remove it. - - 7) If the paper does not extend from the side of the fixing assembly area, pull it in the direction of the black arrow. If the paper is extracted in the opposite direction, infused toner can be deposited inside the printer, staining the back o[...]

  • Page 95

    8) If the paper has passed completely through the fixing assembly area, pull it out in the direction of the arrow. 9) If a paper jam has occurred in the face-up delivery area, put the paper straight upwards to remove it. 10) After checking all the areas described here, close the side cover, replace the face-up tray (if it is being used), pull out t[...]

  • Page 96

    11) If the jam is still present, a small tom piece of paper may be remaining inside the printer. Check the side upper door for any such paper. - - 90[...]

  • Page 97

    ! -.- ! L_ I : - .- 8.7 STREAKY PRINTS 8.7.1 White Streaks White streaks occur if the toner level is low and the toner inside the EP-L cartridge is not distributed evenly. They can be eliminated by re-distributing the toner. 1) Leave the printer power on to prevent data corruption during a print operation. Remove any paper in the multi-purpose tray[...]

  • Page 98

    3) Hold the EP-L cartridge as shown below, then rock it gently back and forth about 45 degrees in each direction, about 5 or 6 times. This will re- distribute the toner inside the cartridge. 4) Replace the EP-L cartridge in the printer, then close the side cover. - - If vertical white streaks still appear after the toner inside the cartridge has be[...]

  • Page 99

    -. 8.7.2 Stains on Transparency Films Transparency films may sometimes show stains at either the top or bottom of the films. These stains may be caused by a dirty paper path or the flaw on the EP-L cartridge. l Clean the fixing assembly. The fixing roller inside the fixing assembly may have been stain with toner. For cleaning, refer to “7.3 Clean[...]

  • Page 100

    MEMO - - - -. 94[...]

  • Page 101

    The following options are available for the printer. This chapter provides brief explanation for these options. For details on installation and mainte- nance, please refer to their own manuals. l Paper feeder l Cassette (A4, Letter, Legal, Executive and Envelope) l Expansion RAM board (I,2 or 4MB) l Font cartridge 9.1 PAPER FEEDER AND CASSETTES The[...]

  • Page 102

    - 9.2 EXPANSION RAM BOARD Three kinds of memory expansion board are available for the printer: a 1 MB RAM board, a 2 MB RAM board and a 4 MB RAM board. These RAM board permit printing of full page graphics. To tell whether a board is installed in your printer, watch the printer display screen during power-up. If no board has been installed, the dis[...]

  • Page 103

    i C... - ; - I h / - 10.1 SPECIFICATIONS l Type Laser beam page printer l Engine Resolution: 300 x 300 dots per inch Speed: 4 pages per minute (A4) Warm up: under 1 minute (at 68°F or 20°C) l Emulation PCL 5 (HP LaserJet III) HP-GL/2 l RAM Resident : 1 megabyte Optional: 1,2, or 4 megabytes on RAM Expansion Board l Host Interface Serial: RS-232C [...]

  • Page 104

    l Paper Manual feed: 97 x 148mm - 2 16 x 356mm Cassette feed (Option) Legal/Letter/Executive/A4/BS/Envelope output Face down: approx. 50 sheets Face up: approx. 20 sheets Weight: 60 - 105g/m’ (plain paper) Special: OHP film Adhesive labels Postal cards Envelopes . Printing Area: top and left margins: 2.5mm bottom margin: 4.5mm right margin: 4.0mm[...]

  • Page 105

    l Dimensions i 387 mm I 99[...]

  • Page 106

    10.2 RELIABILITY l Suggested monthly print volume 2500 prints l Definition of failure Any loss of operation that requires calling a service person. Operation errors and installation failures are not included. l Product life Five years or 150,000 prints, whichever comes first. l Mean time between failures 4,000 hours or less l Mean time to repair 30[...]

  • Page 107

    10.3 PIN FUNCTIONS ON INTERFACES l Parallel Interface Eight-bit character data. DATA8 is the most significant bit; DATA1 is the least significant bit. High is logic 1 and Low is logic 0. receipt of data. 11 1 BUSY 1 OUT 1 Low when the printer is ready to accept data. - 12 PAPER OUT Goes High if the printer runs OUT out of paper. 13 SELECTED OUT Hig[...]

  • Page 108

    l Serial interface I I Pin No. Signal Name Direction Function 1 GND Chassis ground. 2 TXD OUT C&es data from the printer. 3 RXD IN Carries data to the printer. 14 1 RTS 1 OUT 1 On when the printer is ready to 1 receive data. t Unused. 7 - -.‘- GND - 8-19 N/C 20 -- DTR OUT I I I I receive data. I 121-25 1 N/C 1 Unused. - 102[...]

  • Page 109

    : - : - i: i f - 1 I - . ..- ASCII (as’ kee) - a standardized and commonly accepted numerical code that represents letters, numbers, and symbols, as well as command sets. ASCII stands for American Standard Code for Znformation Interchange. Baud- a measure of the speed at which information is transmitted. The baud rate, which is set for serial tra[...]

  • Page 110

    Face-down delivery-A type of paper delivery in which the paper is ejected from the printer with the printed side facing downward. Face-up delivery - A type of paper delivery in which the paper is ejected from the printer with the printed side facing upward. Face-up delivery is used for printing envelopes, transparency films and labels. Fixing assem[...]

  • Page 111

    I ,I . Parallel - a communications interface that sends or receives 8 bits of information plus control signals at a time. Parity - a bit in a serial information that allows a computer and printer to automatically check for errors in transmission. Pitch - the width of a typeface measured in characters per inch. Point - the height of a type font, mea[...]

  • Page 112

    MEMO - - - 106[...]

  • Page 113

    L. , - / .- / - / - ! - r I,. ._. -. -.” 1 . : . . Index A ALARM light, 37 ASCII code, 103 B BAD CHAR CODE message. 8 1 BAD FONT CODE message, 8 1 BAD FONT DATA message, 8 1 BAUD rate. 49 Buttons, control panel, 3 1, 33-36 C CALL SERVICE message, 74-75 CANNOT ROTATE message. 8 I CANNOT DOWNLOAD message, 8 I CARTRIDGE BAD message. 75 CART. CHANGED[...]

  • Page 114

    I Initial settings. 5 I INPUT OVERFLOW message. 8 I INSUFFICIENT RAM message. 77 INTERFACE group, 40 INTERFACE message. 4 1. 49-S 1 L LANDSCAPE message, 55 Landscape orientation, 40. 55 Laser, 2 Laser printing. 2-3 LAYOUT group, 40 LAYOUT message, 4 I, 55 LINE ERROR message. 8 I LinePrinter typeface. 58 LOAD CASS message. 76 LOAD FACTORY SET messag[...]

  • Page 115

    Self test, 38-40 Self test status sheet, 38 Serial interface, 49-50 Serial interface connector, 5,27-28 Serial interface pin function, 102 SET EP/CLOSE message, 76 Specifications, 97-99 Status messages, 83-84 STATUS SHEET message, 38, 83 STOP BIT message, 50 Stains, 93 Streaky prints, 9 l-93 IT TEST/> button, 34,46 TRAY REFILL message, 76 TRAY C[...]

  • Page 116

    Consumer Response Star Micronics Co., Ltd. invites your suggestions and comments on your printer and this manual. Please address your correspondence to: Worldwide Headquarters: STAR MICRONICS CO., LTD. 20- 10 Nakayoshida Shizuoka, JAPAN 422-9 1 Attn: Product Manager American Market: STAR MICRONICS AMERICA, INC. 420 Lexington Avenue, Suite 2702-25 N[...]