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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sun Microsystems One Portal Server, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sun Microsystems One Portal Server one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sun Microsystems One Portal Server. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sun Microsystems One Portal Server should contain:
- informations concerning technical data of Sun Microsystems One Portal Server
- name of the manufacturer and a year of construction of the Sun Microsystems One Portal Server item
- rules of operation, control and maintenance of the Sun Microsystems One Portal Server item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sun Microsystems One Portal Server alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sun Microsystems One Portal Server, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sun Microsystems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sun Microsystems One Portal Server.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sun Microsystems One Portal Server item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Installation Guide Sun™ ONE Portal Server, Mobile Access V ersion 6.2 816-6832-10 December 2003[...]
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Copyright © 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved. Sun Microsystems, Inc. has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one[...]
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1 Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 What You Need to Know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 How This Book Is Organized . . . . . . . .[...]
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2 Sun ONE Portal Server, Mobile Access 6.2 • Installation Guide • December 2003[...]
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3 About This Guide This guide explains how to install Sun™ ONE Portal Server, Mobile Access 6.2 software, which is available for Sun™ ONE Portal Server6.2 software. Mobile Access software extends the services and capabilities of Portal Server platform to mobile devices, such as mobile phones and personal digital assistants. It also provides a f[...]
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Page 6
How This Book Is Organized 4 Sun ONE Portal Server, Mobile Access 6.2 • Installation Guide • December 2003 • Sun™ ONE Portal Server, Secure Remote Access 6.2 • Solaris™ 8 Operating System (SPARC® Platform Edition) or Solaris™ 9 Operating System (SPARC® Platform Edition) • Basic UNIX® administrative procedures • Markup languages[...]
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Page 7
Conventions Used in This Guide About This Guide 5 Bold Monospaced Font Bold monospaced font is used to represent text within a code example that you should type. For example, you might see something like this: ./pssetup ******************************************************************* Sun(TM) ONE Portal Server ************************************[...]
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Where to Find Related Information 6 Sun ONE Portal Server, Mobile Access 6.2 • Installation Guide • December 2003 Command-Line Prompts Command-line prompts (for example, % for a C-Shell, or $ for a Korn or Bourne shell) are not displayed in examples. Depending on which operating system environment you are using, you will see a variety of differ[...]
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7 Chapter 1 Planning Mobile Access Software Installation Before you install Sun™ ONE Portal Server, Mobile Access 6.2 software, you must meet the system requirements for this product, and you must decide whether you need to install a patch for Sun™ ONE Portal Server 6.2 software. This chapter provides the information you need to review before i[...]
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Page 10
Patch 116441-01 or Higher 8 Sun ONE Portal Server, Mobile Access 6.2 • Installation Guide • December 2003 Patch 116441-01 or Higher Several bugs in the Portal Server 6.2 software adversely affect how Lotus Notes and Microsoft Exchange address book, calendar, and mail applications function. Patch 116441-01 or higher for Portal Server 6.2 softwar[...]
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Patch 116441-01 or Higher Chapter 1 Planning Mobile Access Software Installation 9 5. When the installation is finished, see /var/sadm/patch/116441-01/log to view detailed information about your installation. 6. Enter /opt/SUNWps/bin/deploy . 7. Restart Portal Server. To Uninstall Portal Server Patch 1. Become superuser with the su command. 2. Stop[...]
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Patch 116441-01 or Higher 10 Sun ONE Portal Server, Mobile Access 6.2 • Installation Guide • December 2003[...]
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11 Chapter 2 Installing Mobile Access Software You must install Sun™ ONE Portal Server, Mobile Access 6.2 product on each server where Sun™ ONE Portal Server software is installed. Use the installation wizard that is provided with the software to install Portal Server, Mobile Access. This chapter covers the following topics to guide you through[...]
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Page 14
Installing the Software 12 Sun ONE Portal Server, Mobile Access 6.2 • Administrator’s Guide • December 2003 2. Follow the instructions provided. To Uncompress the File 1. Change directory to the location in which the software has been downloaded. 2. Uncompress the Mobile Access file with the unzip command (for example, unzip filename .zip ). [...]
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Installing the Software Chapter 2 Installing Mobile Access Software 13 8. Review the Ready to Install information and click Next to start the Mobile Access installation. (If you are not ready to proceed, click Exit.) The progress of your installation is displayed. After your installation is completed, an Installation Summary is displayed. 9. Verify[...]
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Enabling Multi-Server Instances 14 Sun ONE Portal Server, Mobile Access 6.2 • Administrator’s Guide • December 2003 8. Click the Identity Management tab. 9. From the View menu in the location pane, select Services. 10. Verify that the Mobile Application Configuration heading is present and that the address book, mail and calendar applications[...]
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Enabling Multi-Server Instances Chapter 2 Installing Mobile Access Software 15 4. Copy the classpath definition in the server.xml file from the first instance server to the new instance. This can be something like this: This example divides the definition string into separate lines for readability purposes. Line breaks preceding each /opt/ have bee[...]
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Enabling Multi-Server Instances 16 Sun ONE Portal Server, Mobile Access 6.2 • Administrator’s Guide • December 2003 2. Make a back-up copy of this file: identity-server-installation-root /SUNWam/web-apps- new-instance-name /services/WEB-INF/we b.xml 3. Find the filter definition in this file: identity-server-installation-root /SUNWam/web-apps[...]
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Page 19
17 Chapter 3 Uninstalling Mobile Access Software Use the uninstallation wizard that is provided with the software to remove the Sun™ ONE Portal Server, Mobile Access 6.2 software. This chapter describes how to uninstall the Portal Server, Mobile Access software. Before you begin, make a back-up copy of the files you customized or created within y[...]
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18 Sun ONE Portal Server, Mobile Access 6.2 • Administrator’s Guide • December 2003 7. After reviewing the Ready to Uninstall Information, click Uninstall Now. (If you are not ready to proceed, click Exit.) The progress of your uninstallation is displayed. When removal of Mobile Access software is completed, an Uninstallation Summary is displ[...]
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19 Appendix A Patch 116441-01 Reference Sun™ ONE Portal Server 6.2 Patch 116441-01 corrects a number of Portal Server bugs that affect how Sun™ ONE Portal Server, Mobile Access 6.2 functions. See Chapter 1, “Planning Mobile Access Software Installation,” for details about installing this patch. This appendix provides Table A-1 , a two-colum[...]
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20 Sun ONE Portal Server, Mobile Access 6.2 • Installation Guide • December 2003 For a complete list of all bugs fixed by this patch, see the readme file for the patch. 4947897 Rendering for the calendar application fails to combine contents and generate a More link. 4951756 Changing a recurring event in Lotus Notes calendar deletes all instanc[...]