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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sunbeam EM3800, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sunbeam EM3800 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sunbeam EM3800. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sunbeam EM3800 should contain:
- informations concerning technical data of Sunbeam EM3800
- name of the manufacturer and a year of construction of the Sunbeam EM3800 item
- rules of operation, control and maintenance of the Sunbeam EM3800 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sunbeam EM3800 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sunbeam EM3800, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sunbeam service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sunbeam EM3800.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sunbeam EM3800 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
W aiting on Front Cover from Energi Please read these instructions carefully and retain for future reference. Café Espresso ™ Instruction/Recipe Booklet This book covers the use and care of the following Sunbeam Pump Espresso Machines: EM3600 Café Espresso ™ – 15 BAR pump espresso machine EM3800 Café Espresso ™ Stainless – 15 BAR pump [...]
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Page 2
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Page 3
I m p o r t a n t i n s t r u c t i o n s – r e t a i n f o r f u t u r e u s e . Sunbeam’s Safety Precautions 2 About espresso coffee 3 Features of your Sunbeam Café Espresso ™ 4 Using the control panel 7 Reference guide to using your espresso machine 9 Preparing your espresso machine before use 14 Guide to the perfect espresso 15 Guide to [...]
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Page 4
2 If you have any concerns regarding the performance and use of your appliance, please visit www .sunbeam.com.au or contact the Sunbeam Consumer Service Line. Ensure the above safety precautions are understood. S u n b e a m ’ s S a f e t y P r e c a u t i o n s SA FETY PREC AUT ION S FOR YO UR SU NBE AM ES PRES SO MA CHI NE. • Al ways plac e t[...]
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Page 5
A b o u t e s p r e s s o c o f f e e Congratulations on the purchase of your Sunbea m Café Espresso ™ espresso machine. Sunbeam's experience in designing appliances for the home has produced a range of pump espresso machines that are as beautiful as they are functional. Drinki ng auth entic café quality coffee at home is guaranteed with t[...]
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Page 6
4 4 Warming plate Effectively pre-warms up to 9 espresso cups. Heating light Steam/hot water selector Power switch with light Group head Filter handle Measuring spoon T amp F e a t u r e s o f y o u r S u n b e a m C a f é E s p r e s s o ™ EM3800 Café Espresso ™ Stainless pictured.[...]
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Page 7
5 5 1.6L water reservoir Removable water reservoir for easy filling, simply lift in any direction. Operating dial Easy to operate – turn to the right for espresso or to the left for steam or hot water . Steam wand Extra cup height clearance Additional clearance between the filter handle and the drip tray is [...]
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Page 8
6 F e a t u r e s o f y o u r S u n b e a m C a f é E s p r e s s o ™ 15 Bar Pump Italian designed and manufactured, the machine is fitted with a 15 BAR pump delivering the pressure required for a complete extraction of oils, coffee solids and aroma. Thermoblock Heating System The thermoblock heating system heats the water ensuring the precise t[...]
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Page 9
U s i n g t h e c o n t r o l p a n e l Power Press the ‘POWER’ switch to turn the espresso machine on. The light located on the power switch will illuminate red and the 'HEA TING' light will illuminate amber; this is to indicate that your espresso machine is on and is heating up. Note: Before turning on the espresso machine ensure th[...]
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Page 10
8 U s in g t he c on tr ol p an el (c on ti nu ed ) The amber 'HEA TING' light will illuminate, indicating that the espresso machine is adjusting the temperature of the heating system. B.Should the coffee maker want to use the hot water function, they must first press the 'steam/hot water' switch to the setting. Once the espress[...]
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Page 11
R e f e r e n c e g u i d e t o u s i n g y o u r e s p r e s s o m a c h i n e The diagrams below and on the following pages are to assist you in operating your Café Espres so ™ espre sso mach ine. Each of the diagrams is numbered. Throughout this instruction booklet reference will be made to these diagrams so each of them has been numbered for[...]
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Page 12
10 R e fe re nc e g ui de t o u s i ng yo ur e sp re ss o m a c hi ne (c on ti nu ed ) 1 7 1 3 Making the espresso 1 6 1 0 1 1 1 2 1 4 Place filter handle onto [...]
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Page 13
11 R e fe re nc e g ui de t o u s i ng yo ur e sp re ss o m a c hi ne (c on ti nu ed ) 2 0 2 1 2 7 2 5 1 9 2 2 2 3 24 ?[...]
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Page 14
R e fe r[...]
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Page 15
13 3 7 3 8 39 4 0 4 1 42 4 3 4 4 Rem ove the BLA CK steam noz zle clea ning pin fr om the bas e of th e espres so machi ne, whe re the wate r r eserv oir sits . Insert cleaning pin into the hole in [...]
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Page 16
14 H e a d i n g P r e p a r i n g y o u r e s p r e s s o m a c h i n e b e f o r e u s e 1. Place the espresso machine onto a dry , stable benchtop. 2. Ensure the drip tray and grill are in place. 3. Fill the espresso machine with water . There are a couple of ways in which the water reservoir can be filled; a) Simply lift the lid of the water re[...]
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Page 17
H e a d i n g 15 Before starting to prepare for making espresso, ensure the espresso machine is switched on, to allow the espresso machine to heat up. Preheat Glasses 1. Preheat the glasses/cups by filling them with hot water as this will assist to preserve the crema of the espresso. Set the glasses/ cups aside. Preheat Filter Handle and Filter Bas[...]
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Page 18
16 Milk texturing is the steaming of milk. The steam does two things, firstly it heats the milk and secondly the steam mixes air with the milk to form an ‘emulsion’ of tiny bubbles that gives a silky velvet texture. Similar to making an espresso, perfecting the art of milk texturing takes time and practice. T ip: Remember espresso is the founda[...]
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Page 19
17 11. With the jug in hand tap the jug on the bench top to release the trapped air bubbles and then swirl the jug in a circular motion until the milk becomes shiny and no bubbles remain, this helps the milk and froth combine for an even consistency . By swirling the milk you can see the foam in the jug swirling with your movement this will enable [...]
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Page 20
18 ESPRESSO (SHORT BLACK) Espresso is a concentrated, full bodied coffee with a stable layer of cream on top – known as ‘crema’. An espresso is the foundation of all café coffee. V ariations are achieved by adding different amounts of milk and froth. • 90mL espresso glass or demitasse cup • single espresso (30-35mL) LONG BLACK A standard[...]
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Page 21
19 CAFFE LA TTE An espresso with steamed milk, typically served in a glass. The layer of frothed milk on top should be 10mm to seal the coffee. • 220mL glass or cup • single or double espresso • steamed milk CAPPUCCINO This delicious drink is an espresso with steamed milk, topped with creamy froth and a dusting of chocolate. The resulting dri[...]
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Page 22
20 C a r e a n d C l e a n i n g The coffee making process involves extracting oils out of coffee grinds to make espresso coffee. Deposits of these oils build up over time and affect the taste of the coffee and operation of the espresso machine. Regular cleaning to remove these oils is essential and will maintain the quality of the coffee the espre[...]
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Page 23
21 Steam wand Keeping the steam arm clean is essential to ensure maximum efficiency of the steam function. A build up of caramelised/dried milk on the steam wand will impair the steaming and texturing ability of the espresso machine. Important: W ipe the steam wand clean with a damp cloth immediately after each use and purge a small amount of steam[...]
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Page 24
22 Scale is a surface build up of minerals that naturally occur over time in all appliances that are involved with the heating of water . Therefore the espresso machine will require occasional descaling. It is recommended that the espresso machine is descaled every 4-6 months, this will vary depending on the frequency of use. Descaling solution Use[...]
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Page 25
23 10. Leave the machine off for 10-15 minutes to allow the descaler solution to take affect. 11. Press the power switch to turn the espresso machine on. 12. T urn the operating dial to the espresso setting and allow the remaining solution to cycle through the group head. 13. Remove the water reservoir from the machine and rinse thoroughly under ru[...]
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Page 26
24 T r o u b l e S h o o t i n g g u i d e PROBLEM POSSIBLE CAUSE WHA T TO DO Cof fee runs do wn the side of Fil ter hand le is not atta ched cor rectl y , Ensu re the hand le is firml y positi oned the fi lter han dle. or has not be en tigte ned suff icien tly . ont o th e group hea d. See “Gui de to the per fect esp resso ” pg 15. Edg e of fi[...]
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Page 27
25 T r o ub le Sh oo ti ng gu id e ( c o nt in ue d) Esp resso do es not have an y Not eno ugh cof fee in filt er . S ee "Guid e to the perfe ct espre sso" Cre ma. pg 15. Han dle come s off durin g group . Coffe e t amped too ha rd. T amp the co ffee gro unds lig hter . Cof fee grin d i s to o fine. Cha nge to a coars er grin d of co ffee[...]
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Page 28
26 Une ven cup fil ling. D efec tive baf fle in filt er handl e. Con tact a Sunb eam Serv ice Cent re. Esp resso ta stes bur nt. T ype of cof fee bein g used. Exp erime nt with dif feren t brands of cof fee. App lianc e h as not been rin sed Run a rese rvoi r fu ll of water pr operl y aft er desca ling. thr ough the ma chine bef ore maki ng ano the[...]
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Page 29
N o t e s[...]
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Page 30
H e a d i n g N o t e s[...]
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Page 31
‘Su nbea m’, is a regis tere d tra dema rk of Su nbea m Corp orat ion. Caf é Espr esso is a trad ema rk of Su nbea m Corp orat ion. Mad e in Chi na. Du e to min or ch ange s in des ign or o ther wise , the produ ct may diffe r fro m the on e show n in thi s leaf let. Bac ked by Sunbe am’ s 12 Mo nth Re plac emen t Guar ante e and Nat iona l [...]
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Page 32
Consumer Hotline Australia 1800 025 059 New Zealand 0800 786 232 www .sunbeam.com.au is a registered T rademark of Sunbeam Corporation Limited. ACN 000 006 771. © Sunbeam Corporation Limited 2005.[...]