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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Swan SK28020REDN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Swan SK28020REDN one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Swan SK28020REDN. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Swan SK28020REDN should contain:
- informations concerning technical data of Swan SK28020REDN
- name of the manufacturer and a year of construction of the Swan SK28020REDN item
- rules of operation, control and maintenance of the Swan SK28020REDN item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Swan SK28020REDN alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Swan SK28020REDN, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Swan service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Swan SK28020REDN.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Swan SK28020REDN item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Dome Kettle Model: SK28020 (all colours) Helpline 01733 404703 v1.1 SK28020_IM.indd 1 06/11/2014 11:39[...]
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3 2 When using any electrical appliance, basic safety precautions should always be followed including the following: • Always ensure that the voltage on the rating label corresponds to the mains voltage in your home • Incorrect operation and improper use can damage the appliance and cause injury to the user. • This appliance can be u[...]
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5 4 HOW TO USE Before first use Remove all packaging It is important to ensure the correct plug adaptor is used when operating in a country not using the UK 13 Amp socket system. If in doubt, consult a qualified electrician. Fill the kettle with water via the spout .You can also fill the kettle by lifting the locking lid. Ensure the lid is firmly c[...]
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7 6 We Swan Products Ltd declare that this product conforms to the following product legislation in accordance with the following directive(s): 2004/108/EEC The EMC Directive (the Electromagnetic Compatibility Directive). 2006/95EC. The LVD Directive (Low Voltage Directive). 2011-65-EU. The RoHS directive (Restriction of Hazardous Substances Direct[...]
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www.swan-brand.co.uk Copyright © Swan Products Ltd. PO Box 3117, Stoke-on-Trent ST4 9GD Est. 1 93 1 We l o v e wh at we d o s 2 y ea r GU ARAN TEE we’re pr o u d o f o ur q u a l it y Scan this QR code to hear about our story Find us on Facebook SK28020_IM.indd 8 06/11/2014 11:39[...]