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The Speaker Company M23 manual

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Table of contents for the manual

  • Page 1

    USER ’ S MANUAL Direct Thermal Port able Printer M23[...]

  • Page 2

    i Content s Copyright Declaration ................................................................................... 1 Compliances .................................................................................................. 1 1. INTRODUCTION ......................................................................................... 2 1.1 Docum[...]

  • Page 3

    ii 4.1.4 RF Network ( Optional ) ............................................................... 35 4.1.5 Bluetooth ( Optional ) .................................................................. 39 4.1.6 Display ................................ .......................................................... 40 4.1.7 Power Manager (Lo w P ower , Shut Do[...]

  • Page 4

    1 Copyright Declaration Information in this manual is subject to change without notice and does not represent a commitment on the par t of TSC Auto ID T echnology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser ’s p ersonal use, with out the e xpressed wri tten [...]

  • Page 5

    2 1. Introduction Thank you for purchasing T SC M23 direct thermal printer . M23 is a portable printer , which can accept varieties of media, such as labels, receipt , tag, and fan-fold p aper . W ith LCD display , it is more user friendly for operation and more easily for understanding printer st atu s. With 802.1 1b WiFi and Bluetooth connectivit[...]

  • Page 6

    3 1.4 Front Vie w Caution: Hazardous part s. Keep fingers and other body part s aw ay . T ear plate (for la bel) Peel roller Peel bar Context-sensitive keys Paper exit chute Supply door release button T ear ba r (for liner)[...]

  • Page 7

    4 Supply holder Li -ion battery Gap/black mark sensor Platen Strap butto n Graphic LCD with back lit display Peel-off enabler[...]

  • Page 8

    5 1.5 Rear Vie w Hinged cable door Fan-fold p aper entrance chute Power jack chute RS - 232 interface 5V/DTR switch USB interface[...]

  • Page 9

    6 Supply door 2. Getting S t arted 2.1 Inst all the B attery 1. Open the supply door by pulling ou tward on the release buttons loc ated on either side of the printer.The supply door should sw ing open . 2. Insert the connector end of the battery into the printer. 3. After loading media, close the supply door until the release buttons click into pl[...]

  • Page 10

    7 2.2 Using the Strap 2.2.1 Hand Strap 1. Clip bot h rings of th e hand strap onto the strap buttons by placing each O-ring over the strap button and gently pulling up on the strap until the strap until the strap locks into place. Strap butto n Hand strap O -rings[...]

  • Page 11

    8 2.2.2 Shoulder Strap ( Option ) Shoulder strap[...]

  • Page 12

    9 2.3 Loading Media 2.3.1 Loading Continuous Labels for Receipt Paper 1. Open the supply door by pulling outw ard on the release buttons on both sides of the printer . 2. Pull supply holder t abs apart and insert a new roll of media. Make su re the media is positioned so it unwinds from the top as shown. 3. Pull out enough supply to lie across the [...]

  • Page 13

    10 4. Close the supply door until the release buttons click into place. Note: Please set the sensor type as Continuous. 2.3.2 Loading Die-cut Labels 1. Open the supply door by pulling outward on the release buttons on both sides of the printer . Peel bar Paper exit chute Peel off enablers Supply holder Peel roller[...]

  • Page 14

    11 Supply holder t abs Release button 2. Lift up the peel of f enablers on both sides. 3. Pull supply holder tabs ap art, and insert a roll of labels. Make sure the supply unwinds from the top as shown. Note: Calibrate the gap/black mark sensor when changing media . A roll of label. 4. Remove a couple of labels from the liner . Insert the liner thr[...]

  • Page 15

    12 5. Close the supply door . 6. Press the button once or twice to advance the labels until the liner is separates from the label. 2.3.3 Lo ading F an -fold Labels 1. Open the supply door by pulling outw ard on the release buttons on both sides of the printer . 2. Pull supply holder tabs ap a rt to insert a 3” paper core to keep supply holder wid[...]

  • Page 16

    13 4. Adjust the paper guides by sliding to fit the p aper wid th. 5. Close the supply door . 6. Calibrate the media if necessary . Note: Please calibrate the gap/black mark sensor when changing media. Fan-fold media Fan-fold p aper entrance chute Paper guides[...]

  • Page 17

    14 2.4 Connecting the C ommunication Cable 1. Open the hinged cable door by loosening the tw o screws. Lift up on the door . 2. Plug the null modem cable into the RS232 port. (Or plug the USB cable into the USB port.) 3. Place the cable in the cable cavity . 4. Close the hinged cable door and tighten the s crews. RS232 port USB port 5V/DTR Switch C[...]

  • Page 18

    15 2.5 Using the Blueto oth Wireless (Optional) 1. Open the hinged cable door by loosening the tw o screws and lifting up on the door . 2. Set the +5V / DTR switch to the +5V position. 3. Plug in the Bluetooth dongle into the RS-232 port. 4. Close the hinged cable door and tighten the s crews. 5. Then, please to refer the section 4.1 to calibrate t[...]

  • Page 19

    16 2.6 Charging th e Battery 1. Open the printer supply door and remove the battery . 2. Insert the battery into the charger station. Power LED St atus LED Power LED Description R ed Power is on Off Power is off St atus LED Description Red Charging battery Amber Battery is 70% charged Green (Solid) Battery is completely charge d Green (Blinking) Ch[...]

  • Page 20

    17 lifetime of the battery is 300 times for charge/discharge cycles .[...]

  • Page 21

    18 3. Using the Display and Buttons 3.1 LCD Displa y and Buttons Icon Description T u rns the printer on and of f. Advances label or returns the display to the prev ious menu. Three buttons that selecting options on the display . LCD display On/Off button Navigation buttons Feed/Ready button[...]

  • Page 22

    19 3.2 LCD Displa y Icon Description Icon Description Enter the menu  ] Enter cursor located option  Scroll up  Scroll down  Cursor location ＋ Increase the setting value － Decrease the setting value × Cancel OK/select  Return the display to the next higher menu. ll Pause and display the battery voltage[...]

  • Page 23

    20 3.3 LCD/Ke y board Operation  Option    ] 3.3.1 T urn on/o ff the Printer Hold the button to turns on/of f printer . 3.3.2 Arro w Keys  Press the button under the  LCD icon to s croll down the menu list  Press the button under the  LCD icon to s croll up the menu list.  Press the button under the  ] LCD icon to ente[...]

  • Page 24

    21 4. LCD Menu Overv ie w Ready 0 USA 001 (defaul t) 1 BRI 002 1.5 ips 2 GER 003 Setup Printer Setup Speed 2.0 ips (default) 3 G ER 031 2.5 ips 4 DAN 032 3.0 ips 5 IT A 033 3.5 ips 6 SPA 034 Density 7 (default) SW E 036 Directio n 0 (default) 8 SW I 038 1 9 437 039 Print Mode Tear Off Mode 10 850 (default) 041 Batch M ode (default) 11 852 042 Peele[...]

  • Page 25

    22 Main Menu 1. T urn on the printer by pressing and holding the button until the display turns on. The display flashes printer version information, battery voltage gauge, and then you see: Note: A t ready st ates press ll icon can check battery volt age gauge . (Press the same button to go back to Ready st ates.) 2. Press the button under the icon[...]

  • Page 26

    23 4.1 Setup 4.1.1 Printer Setup 4.1.1.1 Speed : Use this option to setup print speed. The available print speed is between 1.5~3.5 ips and increament/decreament is 0.5 ips. The default print speed is 2 .0 ips ( 50mm/s ec). Press button under “ + ” icon to raise the print speed, and “–” icon to lower it, and “ V ” icon to set it into [...]

  • Page 27

    24 4.1.1.2 Density: Use this option to setup printing darkness . The available setting is fro m 0 to 15, and the step is 1. Printer default density is 7.Y ou may need to adjust your density based on selected media . Press button under “ + ” / “ - ” icons to increase/decrease the printing darkness. Press button under “ V ” icon to enable[...]

  • Page 28

    25 4.1.1.4 Print Mode: (T ear Off Mode/Batch Mode/Peeler Mode) This o ption is u sed to set the print mode. Printer default setting is B atch M ode . W hen enter this list, the print mode in the rig ht side of  icon is the printer current setting. Press button under  and  icon to select the different print mode, and press button under “ [...]

  • Page 29

    26 4.1.1.7 Code Page: Use this option to set the code page o f international character set . For more information about code page, please to refer the programming manual. W hen enter the code p a ge list, the code pag e in the right side of  icon is the printer current setting. Press the button under  and  icon to select the code p age, an[...]

  • Page 30

    27 Code Country Code Country Code Country Code Country 001 USA 034 S panish (S pain) 044 United Kingdom 055 Brazil 002 Canadian-French 036 Hungarian 045 Danish 061 English (International) 003 S panish (Latin America) 038 Y ugosla vian 046 Swedish 351 Portuguese 031 Dutch 039 Italian 047 Norwegian 358 Finnish 032 Belgian 041 Switzerland 048 Polish 0[...]

  • Page 31

    28 W hen enter the [Auto Gap] option, you will see follow ing message. Normally , we use this option to calibrate the sensor sensitiv ity . Insert liner b etween the gap sensors, and press the button under “ V ” icon to st a rt sensor calibrate. Note: Please ma ke sure the only liner is p lac ed between the gap see-though ty pe sensor . Press t[...]

  • Page 32

    29 3. Aft er insert lin er betw een the see through ty pe gap s ensor , press the button under “ V ” icon to continue. 4. Press the button under “ + ” icon to increase S to ck AD value b y 50 increment. And press the button under “ V ” icon to ca librate the sensor sensitivity . 4.1.2.1.2 Manual Gap: If Auto Gap sensor calibration can n[...]

  • Page 33

    30 4.1.2.2 Black Sensor: Press the butt on under  and  icon to select the sensor calibrati on mode, and press the under “  ] ” icon to start sensor calibration . 4.1.2.2.1 A uto Bline: W hen enter the [Auto Bline] option, you wil l see following message. Normally , we use Auto Bline to calibrate sensor sensitivity . Ins ert label on th[...]

  • Page 34

    31 (without black mark) is placed on the black mark sensor . If yes, please follow the following steps t o calibrate sensor sensitivity agian. 1.Press the button under “  ” icon to return to Bline Sensor menu. 2. Press the button un der “  ] ” icon to enter “ Auto Bline ” menu. 3. After insert p ap er on the black mark s ensor , p[...]

  • Page 35

    32 W hen enter the [Continuous] option, you wil l see following message. Insert media between the gap sensor and pre ss the button under “ V ” icon to st a rt sensor calibration Press the bu tton under “ + ” and “ - “ icon to increase and decrease S tock AD value, and press the u nder “ V ” icon to detect sensor sensitivity . Press [...]

  • Page 36

    33 sensitivity . 4.1.3 Serial Comm. Options Parameters Default Baud Rate 1200 bp s/ 2400 bp s/ 4800 bps / 9600 bp s / 19200 bp s / 38400 bp s/ 57600 bp s/ 1 15200 bp s 9600 bp s Parity None/ Odd/ Even N one Dat a Bit s 7 Dat a Bit s/ 8 Dat a Bit s 8 Dat a Bit s Sto p Bit s 1 Stop Bit/ 2 S top Bit s 1 Stop Bit 4.1.3.1 Baud Rate: This option is used [...]

  • Page 37

    34 This op tion is used to set the RS-232 pari ty . The default setting is None. Press button under  and  to select the different p arity , and press button under “ V ” to set the value i nto printer . When y ou enter this list, the p arity in the right side of  is the printer current setting . 4.1.3.3 Dat a Bits: This option is used t[...]

  • Page 38

    35 4.1.4 RF Network ( Optional ) Use this menu to configure optional 802.1 1b W iFi c onfiguration. Checking the printer ’ s W iFi module st atus, configure the RF network settings, and reset the W iFi module. Note: Be fore using WiFi module, please set the RS-232 baud rate to 19200 bp s. Press button under  and  icon to select the dif fere[...]

  • Page 39

    36 Press button under  and  icon to select the dif ferent options, and press button under “  ] ” icon to enter the option. 4.1.4.2.1 IP Address Press the bu tton under  icon to move the cursor from left to rig ht, and press the button to set the value from “ 0 ” to “ 9 ” . Press the button under “ V ” icon to save the se[...]

  • Page 40

    37 mode uses battery power quickly . If you select PSP , you are prompted to enter a PSP algori thm between 1~5. 1 is the shortest sleep time (uses battery power quicker , bu t responds faster); 5 is the longest sleep ti me (optimal battery conservation, but responds slower) . Press button under  and  icon to select the dif ferent modes, an d[...]

  • Page 41

    38 4.1.4.2.7 Escape Char Use this option to set or view the Command Escape Character (CEC). Run-time messages from the radio begin with the CEC and the default is the pound sign (#), which has a decimal value of 035. Y ou may need to change the default CEC character if it conflict s with other dat a, because unexpected operation could occur . The r[...]

  • Page 42

    39 4.1.5 Bluetooth ( Optiona l ) Use this menu to enable or disable Bluetooth security , change the PIN, modi fy the local name, and to show the Bluetooth information. For mov e Info rmation, please refer to section 2.5 & 5.2. Note: Before using Bluetooth dongle, pleas e set the RS-232 ba ud rate to 1 15200 bps. The following defaults are set i[...]

  • Page 43

    40 Press the butt on under  icon to move the cursor from left to rig ht, and press the bu tton to set the v alue. Press the button under “ V ” icon to save the setting. 4.1.5.3 Local Name: Use this option to view and set the Bluetooth local name. T he local name is used for identification purposes with host, not authentication. Press the but[...]

  • Page 44

    41 4.1.6.2 Backlight: Use this option to disable or enable the LCD backlight. Printer default setting is Disable. Press button under  and  icon to select the dif ferent modes, and press button under “ V ” icon to set it. 4.1.7 Power Manager (Lo w P ower , Shut Down) Use this menu to set the amount of time before the printer goes in to sle[...]

  • Page 45

    42 press button under “ V ” icon to set it. 4.1.7.2 Shut Down: W hen the printer is inactive for a c ertain period o f time, it goes i n to s h ut dow n. Y ou can set the printer to go t his mode from 5 minutes up to 3 hours. Press button under  and  icon to select the dif ferent modes, and press button under “ V ” icon to set it. 4.2[...]

  • Page 46

    43 4.2.2 A v ail. Memor y Use this menu to show available memory spa ce. 4.2.3 Del. A ll Files Use this menu to delete all files. Cursor select ed f ile  R: TEST1.BAS R: TEST2.BAS F: TEST3.BAS   V File name File saved in DRAM File saved in flash ROM Open selected file R: TEST1.BAS Delete this file 5 Bytes File size Run selected file  X [...]

  • Page 47

    44 4.3 Diagnostics 4.3.1 Print Config. T o print out the self test dat a to a label. PRINTER INFO. MODEL: M23 MAIN VERSION: V0.90 MAIN CHECKSUM: 12BF , 740B , 0 AUX. VERSION: V0.27 AUX. CHECKSUM: B546 VOLTAGE (V): 7.52 TEMPERATURE (deg) : 27 RESISTANCE (ohm) : 170 BAD DOTS (dot) : 0 MILAGE (m) : 1 SERIAL PORT : 9600 , N , 8 , 1 CODE PAGE : 850 COUN[...]

  • Page 48

    45 4.3.2 Dump Mode Captures the data from the communications port and prints out the data receive d by printer . DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I D "TEST2. 44 20 22 54 45 53 54 32 2E DAT",5,CL 44 41 54 22 2C 35 2C 43 4C S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F AD F,"TES 41 44 20 46 2C 22 54 45 53 T4.DAT",5 54 34 2E 44 41 54 22 2C 3[...]

  • Page 49

    46 4.3.5 Display T o see the backlight is w orking or if p ixels are missing on the display . Press the button under icon t o c heck if there is a ny white dot on the LCD. The LCD will turn to black, and press any button to return to Display menu. Press the button under icon t o c heck i f t here is any black dot on the LCD. The LC D will turn to b[...]

  • Page 50

    47 Display  Buttons    ][...]

  • Page 51

    48 4.4 Language This option is used to setup LCD display interface language. Language English - Exit  English Exit    ][...]

  • Page 52

    49 4.5 Ser v ice This option is used to restore printer settings to default s and display printer mileage information 4.5.1 Initialization The printer settings are restore to defaults as below once printer is initialized. Parameter Default setting S peed 50mm/sec (2 ips) Density 7 Label Width 2.83"(72.0mm) Label Height 2.5"(63.4mm) Sensor[...]

  • Page 53

    50 sensor Bline Intension W ill b e reset. Need to re-calibrate the bline sensor LCD Contrast 50 Back Light of f T ime 10 sec Low Power Time Off Shut Down T ime Off Note : When printer initialization is done, please calibrat e the gap or bl ack mark sensor again. 4.5.2 Mileage Info. Use this option to check the printed mileage (displayed in m eter)[...]

  • Page 54

    51 5. Printing Labels 5.1 Connect w ith a Cable to Print 1. Install the provided printer driv er and labeling software to the Windows operating system. 2. Connect the printer to a computer mainframe with RS-232 o r USB cable. (Please to refer the section 2.4.) 3. T urn on the p rinter by pressing and holding the button until the display turns on , [...]

  • Page 55

    52 3. Loading and calibrate supplies . 4. Then, refer as follow to calibrate the bluetooth. (1) Please to refer the section 2.5 to plug the B luetooth dev ice into the print er . Make sure the +5V/DTR switch is setting to the +5V position. (2) Please to re fer th e section 4.1 to make su re the commun ication values are set to 1 15200, None, 8, 1 .[...]

  • Page 56

    53 4. Download a format and batch. Refer the Pro grammer's manual. ( Can be downloaded from service and support web site.) St art St and-along Printing: 1. Pull out the connecting cable. 2. T o print the supplies (Refer the Programmer' s manual.) 3. Remove the printed supplies. 6 . T roubleshooting The following guide lists the most com m[...]

  • Page 57

    54 Poor Print Quality Make sure the battery is fully charged Recharge or replace a new battery Check if front door is closed completely Close front door completely Check if s upply is load ed correctly Reload the supply Check for dust or adhesive accumulation on the print head. Clean the print head Check if print density is set properly . Adjust th[...]

  • Page 58

    55 7 . Maintenance This session present s the clean tools and methods to maint ain y our printer . 1. Please use one of following material to clean the printer .  Cotton swab  Lint-free cloth  V acuum  100% ethanol 2. The cleaning process is described as following Printer Part Method Interval Print H ead 1. Alway s turn off the printer [...]

  • Page 59

    56 3. Illustration for recommended cleaning par ts: Printhead Platen roller Peel roller T e ar edge (for label) Black mark sensor On -Demand sensor Peel bar[...]

  • Page 60

    57 Note:  Do not touch printer head by hand. If you touch it careless, ple ase use ethanol to clean it.  It ’ s industry alcohol. Please do not use regular alcohol, which may damage the printer head.  You may have to clean the supply sensors more often if you frequently receive supply error messages.[...]

  • Page 61

    58 8. Firm w a re Up date Proc edure Both RS-232 and USB interfaces are available to upgrade printer f irmware . Please refer to the firmware update procedures as below . 8.1 Up dat e Firmw are Via Serial Port 1. Set M23 ’ s “ Serial Comm. ” setting as below . Baud Rate = 1 15200 Parity = No Parity Data Bits = 8 Data Bi ts S top Bits = 1 S to[...]

  • Page 62

    59 (3) M23 will show the following message on LCD w hen firmware update. (4) Printer will reset automatically when firmware is upgrade completely . Method 2 ： Use the utility “ CommT ool.exe ” to update print er firmware (1) S tart “CommT ool” utility and click “RS232 setup” button to setup PC RS - 232 communication param eters. Main [...]

  • Page 63

    60 (2) Cl ick “Send File” b utton an d select fir mware f ile to upgrade firmware from RS-232 interface. (3) Printer will reset automatically w hen firmware update is completed .[...]

  • Page 64

    61 8.2 Up dat e Firmw are Via USB Po rt 1. Select USB port and click “ Get USB ” button. 2. Select “ USB Printing Support ” in USB Device option 3. Click “Send File” button to s e lect firmware file and send selected firmw are through USB interface to update printer firmware. 4. M23 will show the following message on LCD w hen f irmware[...]

  • Page 65

    62 9. Power on utilit ies There are two power-on utilities to set up and test printer hardware. T hese utilities are activated by pressing button and by turning on the printer power simult aneously . The utilities are listed as below: 1. Printer initialization 2. Ignore AUTO.BAS Middle button Left button Right button Feed button 9. 1 Printer initia[...]

  • Page 66

    63 Gap Setting 0.12"(3.0mm) Print Direction 0 Reference Point 0,0(upper left corner) Offset 0 T e ar Mode On Peel off Mode Off Serial Port Settings 9600 bps, none pari ty , 8 data bits , 1 stop bit Code Page 850 Country Code 001 Clear Flash Memory No Shift 0 Gap Intension W ill b e reset. Need to re-calibrate the gap sensor Bline Intension W i[...]

  • Page 67

    64 9.2 Ignore A UTO.BA S If AUTO. BAS file is dow nloaded in printer flash memor y , printer will run this program automatically when turns on printer power . Please follow the steps below to skip the AUTO.BAS file. 1. Turn off the printer power. 2. Hold down the right button and turn on the printer power. 3. Do not release the buttons until the pr[...]

  • Page 68

    65[...]

  • Page 69

    Corpora te Headquarter s Li Ze Plant 9F ., No.95, Minquan Rd., Xind ian Dist., No.35, Sec. 2, Ligong 1st Rd., W ujie T ownship, New T aipei City 231 41 , T aiwan (R.O.C.) Yilan County 26 8 41 , T aiwan (R.O.C.) TEL: +886-2- 2218 - 6789 TEL: + 886 -3-9 90 - 6677 F AX: +886-2- 2218 -56 78 F AX: + 886 -3- 990 - 5577 Web site: www . tscprin ters.com E-[...]