English dropdown-ico

THOMSON TM580 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of THOMSON TM580, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of THOMSON TM580 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of THOMSON TM580. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of THOMSON TM580 should contain:
- informations concerning technical data of THOMSON TM580
- name of the manufacturer and a year of construction of the THOMSON TM580 item
- rules of operation, control and maintenance of the THOMSON TM580 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of THOMSON TM580 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of THOMSON TM580, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the THOMSON service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of THOMSON TM580.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the THOMSON TM580 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    SpeedT ouch™580 Wireless Residential ADSL Gateway User’ s Guide Release R4.3[...]

  • Page 2

    [...]

  • Page 3

    SpeedT ouch™ 580 User’ s Guide R4.3.1[...]

  • Page 4

    Copyright Copyright ©1999- 2005 THOM SON. All rights res erved. Passing on, and cop ying of this docume nt, use and communicatio n of its contents is n ot permitted withou t written authorization from THOMSON. The content o f this document is furnished for inform ational use only, may be subject to cha nge without notice, and should not be con str[...]

  • Page 5

    Contents E-DOC-CTC-20050429-010 2 v1.0 i Contents About this User’s Guid e ........................... ................... 1 1 Your SpeedTouch™ .... .................................................. 3 1.1 SpeedTouch™ Features ......... ............ .................................... ......... 4 1.1.1 Hardware Specifications ...............[...]

  • Page 6

    Contents E-DOC-CTC-20050429-0102 v1.0 ii 3.2 IGD Control Agent ....... ........... ........ ........... ........... .......... ......... .... 39 3.3 MS Windows XP B roadBand Connection . ............. ............ ........... 41 3.4 Mac OS X PPPoE Dia l-in Client ... ............. ............. .......... ............. 45 4 SpeedTouch™ Web Inte r[...]

  • Page 7

    Contents E-DOC-CTC-20050429-010 2 v1.0 iii 4.5 Toolbox ................ ............ .......................... ............. ............ ......... 69 4.5.1 Remote Assistance ............. ............... ................... ............... ................... ...... 70 4.5.2 Game & Application Sharin g .............................. .........[...]

  • Page 8

    Contents E-DOC-CTC-20050429-0102 v1.0 iv 6.1 General SpeedTouch™ Troubleshooting ... .................. ........ ....... 108 6.1.1 Wired Ethernet Troubles hooting....................... .................. ................... ........ 109 6.1.2 Wireless Ethernet Tr oubleshooting .......................... ................... .................. . 1[...]

  • Page 9

    About this User’s Guide E-DOC-CTC-20050429-010 2 v1.0 1 About this User’ s Guide Used Symbols T erminology Generally, the SpeedTouch™580 (i) will be refe rred to as SpeedTouc h™ in this User’s Guide. T ypographical Conventions In interactive inpu t and output, ty ped input is displayed in a bold font and commands are displayed like this .[...]

  • Page 10

    About this User’s Guide E-DOC-CTC-20050429-0102 v1.0 2[...]

  • Page 11

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 3 1 Y our SpeedT ouch™ Introduction With the SpeedTouch™580(i) Wireless Resi dential ADSL Gateway you can buil d a secure home or small office network, seamlessly connecting w ired and wireless devices and surf the Internet at hi gh speed, all combined in one device. Installation For mo[...]

  • Page 12

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 4 1.1 SpeedT ouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding featur es. In this section you will fin d a comprehensive overview of the:  Hardware Specifications  Software Features[...]

  • Page 13

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 5 1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL modem, s upporting:  ADSL over POTS for a Spee dTouch™ADSL/POTS variant)  ADSL over ISDN for a Spee dTouch™ ADSL/ISDN variant) Physical interfaces  WAN:  One RJ-11 port fo r ADSL/POTS or ADSL/ISDN con nection[...]

  • Page 14

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 6 1.1.2 Software Features ADSL compliance  If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL)  If ISDN in overlay: G.handshake, G.dmt A TM features  Up to 16 simultaneous PVCs, allowin g multiple simu ltaneous destinations  ATM QoS per PVC: CBR, V[...]

  • Page 15

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 7 Configuration  Home Install Wizard, Easy Setup w izard  Intuitive web-based GUI (HTTP/HTTPs)  Advanced configuration via telnet - Command Line Interface (CLI)  Remote management access control Management  Multi-level user protection, Event logging  DHCP server, clien t a[...]

  • Page 16

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 8 1.2 SpeedT ouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its fr ont panel, indicating the state of the device during normal operation. Following table shows the meaning o f the different LEDs: Indicator Description Name Colour State Power Gre[...]

  • Page 17

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 9 Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity). Depending on the SpeedTou ch™ product you are using, a second LED (A) may be provided to indicate the 10/100Base-T selection: DSL Green Flashing Pending DSL line synchron isation On DSL line [...]

  • Page 18

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 10 1.3 How to Access your SpeedT ouch™ Access methods Your SpeedTouch™ is accessibl e in one of following ways: Access Method Can be used to: Web Configure your Sp eedTouch™ via HTTP or HTTPS. For more information, see “1.3.1 Access via the Web Interface” on page 11 . Command Line [...]

  • Page 19

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 11 1.3.1 Access via the W eb Inter face Procedure To access the SpeedTouch™ via the web interface: 1 Open a web browser. 2 In the address bar type your Speed Touch ™’s IP address or DNS host name, by default that is ‘http://speed touch.lan’ or ‘192.168.1.254’. 3 As a result th[...]

  • Page 20

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 12 1.3.2 Access via CLI Command Line Interface (CLI) You can access the Command Line Interface (CLI) via:  A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the Sp eedTouch™. Your SpeedTouc h™ and the connected [...]

  • Page 21

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 13 Te l n e t s e s s i o n Proceed as follows: 1 Open a telnet application. 2 Connect to your SpeedTouch™. . 3 Enter your SpeedTouch™ secu rity user name and password. 4 As soon as you’ve op ened a session to th e CLI, the SpeedTouch™ ba nner is displayed, followed by the CLI promp[...]

  • Page 22

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 14 1.3.3 Access via F TP File T ransfer Protocol (F TP) You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in o rder to:  Restore or backup conf iguration files, templates or language packs.  Upgrade your configur ation or firmware. File system Th[...]

  • Page 23

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 15 File system access rights On the different directories you have following privileges: Common F TP commands Depending on the access rights you have on a directory, you can use one of following commands: Director y Access rights root NO read/write dl read/write Command... Y ou can use to..[...]

  • Page 24

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 16 FT P f i l e t r a n s f e r To allow correct file tran sfer s, set the transfer mode to “binar y”: At the ftp prompt, type bin and press Enter. Example: Quote site command All the CLI commands can be executed from within an FTP session. Only complete CLI commands (in other words, the[...]

  • Page 25

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 2 v1.0 17 1.3.4 Remote Assistance Remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely. Enabling remote access To enable remote assistance: 1 Go to the SpeedTouch™ pag es[...]

  • Page 26

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0 18[...]

  • Page 27

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 19 2 Local Network Setup Introduction The SpeedTouch™ offers you follo wing local networking solutions:  Wired Ethernet  USB (1.1)  Wireless Et hernet Device settings Once you’ve connected a device, you ar e able to personalise its settings: 1 Go to the SpeedTouch™ web page[...]

  • Page 28

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 20 2.1 Wired Ethernet Local network The Ethernet ports on the backpanel allo w you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet netw ork or one (or more) computer(s) with installed Ethernet card. Using the Sp eedTouch™ Ethe rn et switch, you can create a local Eth[...]

  • Page 29

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 21 2.2 USB Suppor ted operating systems Installing and using the SpeedT ouch™ USB connection o n the SpeedTouch™ is supported for follo wing operating systems:  Microsoft Oper ating Systems:  MS Windows 98SE  MS Windows Millennium  MS Windows 2000  MS Windows XP You may[...]

  • Page 30

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 22 Installing W indows USB driver The installation is plug and play, meaning that installation w ill require almost no effort. Proceed as follows: 1 Insert the blue USB cable provid ed into the SpeedTouch™ USB port marked with the USB logo: 2 The other end of the USB cable fits in (one of[...]

  • Page 31

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 23 2.3 Wireless Ethernet Introduction The SpeedTouch™ Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wire lessly to your local network over the SpeedTouch™ Wireless LAN environment. Th e SpeedTouch™ is backward compatible with IEE[...]

  • Page 32

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 24 2.3.1 Wireless Basics Introduction In this section some key wi reless concepts are explained. 802.11b/g 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operating at 2,4 GH z, gives you up to 54 Mb/s speed, more security a[...]

  • Page 33

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 25 Antennas Direct the external antenna to allow optimiza tion of the wireless link. If for exam ple the antenna is erect, wireless links in the hori zontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, that is by reflections of the ra[...]

  • Page 34

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 26 2.3.2 Connecting First-time Wireless Clients Wireless default settings After every Reset-to-Defaults, the SpeedT ouch™ wireless access point configuration is returned to its in itial default settin gs. These default settings are:  Security level is low (security disabled) for an eas[...]

  • Page 35

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 27 To associate your wireless client to the SpeedTouch™: 1 Click the network icon in the notification area: 2 The Wireless Network Connection window ap pears: In the Choose a wireless network list, select the SpeedTouch™ wireless network and click Connect . 3 Following window appears:[...]

  • Page 36

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 28 Wir el ess de vi ce settings Once you’ve connected a device, you ar e able to personalise its settings. For more information, see “ Device settin gs” on page 19 . To add a wireless device to the Access Control List (ACL), select Allowed on WLAN .[...]

  • Page 37

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 29 2.3.3 Wireless Security Introduction Since the SpeedTouch™ wireless environm ent is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders. To secure your wireless network, followi ng wireless access point settings can be [...]

  • Page 38

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 30 Data encryption To setup wireless connect ivity, you can choos e different levels of security:  Low (Security disabled, the default): No security; th e data will not be encrypted, no authentication process will be used.  Medium : Use WEP (Wired-Equivalent Pr ivacy) to encrypt the t[...]

  • Page 39

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 31 2.3.4 Connecting Additional Wireless Clients Preconditions Make sure that:  The SpeedTouch™ is powered on and ready for service.  The SpeedTouch™ has been configur ed as DHCP server (de fault).  The wireless client adapters have been installed on all computers you want to [...]

  • Page 40

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 32 Registering clients via association button You can easily register new wirele ss network clients as follows: Push the Association / on the Sp eedTouch™front panel for at least two seconds. The WLA N LED will toggle between green and red. The ACL will be unlocked for a time fr ame of on[...]

  • Page 41

    Chapter 2 Local Network Se tup E-DOC-CTC-20050429-010 2 v1.0 33 2.3.5 Extending the Range of Y our Wireless Network WDS The SpeedTouch™ features Wireless Distri bution System (WDS) function ality. This feature allows you to exten d the range of your wireless network by introducing one or more WDS-enabled devices into yo ur wireless network. The W[...]

  • Page 42

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0102 v1.0 34 Configuring WDS To configure your WDS on the web pages: 1 Go to the SpeedTouch™ web pages . 2 In the menu select Hom e Network . 3 Click your WLAN. 4 On the top right, click Configure . 5 On the Wireless Access Point page, in the Pick a task... list, click Configure WDS . 6 Select WDS [...]

  • Page 43

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 2 v1.0 35 3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivit y, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refe r to the provided Installation and Setup Guide. Access methods Depending on the configur a[...]

  • Page 44

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0102 v1.0 36 Embedded PPP dial-in clients The SpeedTouch™’s embedded PP P dial-in client allows you to establish an Internet connection for computers residi ng on your local network, using only one computer of the network to control the client. If this computer runs:  Any Ope[...]

  • Page 45

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 2 v1.0 37 3.1 SpeedT ouch™ W eb Pages Introduction As the SpeedTouc h™ web page s are controllable from any Operating System with an installed w eb browser, th e method to esta blish PPP sess ions descr ibed below y ou can use on any computer system. For more information on [...]

  • Page 46

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0102 v1.0 38 T erminating an Internet session To close an active PPP connection: 1 Go to the SpeedTouch™ Home pag e. 2 Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PP P dia l-in client will close the Internet connection. The [...]

  • Page 47

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 2 v1.0 39 3.2 IGD Control Agent Introduction MS Windows XP users can easily establis h PPP sessio ns, thanks to MS Windows XP’s Internet Gateway Device (IGD) Dis cover y and Control Client that allo ws you to control the SpeedTouch™ directly from you PC. Preconditions Follow[...]

  • Page 48

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0102 v1.0 40 Internet connection status As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection statu s and some counters by double-cli cking the Internet Connecti on icon in your PC’s Network Connections window: T erminat[...]

  • Page 49

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 2 v1.0 41 3.3 MS Windows XP BroadBand Connection Prerequisites To be able to us e the MS Windows XP BroadBand Connectio n, your SpeedTouch™ must be configured for either:  Bridging, or  PPPoE Relay Configuring a broadband connection Proceed as follows: 1 On the Start men[...]

  • Page 50

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0102 v1.0 42 8 Select whether the connection will be ava ilable to any user or only to yourself: 9 Fill in the Internet acco unt information. This information sho uld be provided by your service pro vider: 10 At the end of the configuration the following window appe ars: Click Finis[...]

  • Page 51

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 2 v1.0 43 Star ting a broadband Internet session Proceed as follows: 1 On the Start menu, po int Connect T o and click the name of the connection you’ve created, for example YourISP. 2 The Connect Y ourISP window appears: 3 If requested, enter user name and password for your u[...]

  • Page 52

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0102 v1.0 44 T erminating a broadband Internet session Proceed as follows: 1 On the Start menu, po int Connect T o and click the name of the connection you’ve created, for example YourISP. 2 The Y ourISP Status window appears: 3 Click Disconnect . 4 The connection is released. As [...]

  • Page 53

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 2 v1.0 45 3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to us e the MS Windows XP BroadBand Connectio n, your SpeedTouch™ must be configured for either:  Bridging, or  PPPoE Relay Configuring a broadband connection Proceed as follows: 1 On the Apple menu, cl[...]

  • Page 54

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0102 v1.0 46 Star ting a broadband Internet session Proceed as follows: 1 Click the Internet Connect dockling. 2 The following window appears : Make sure Built-in Ethernet is selected in the Configuration list. 3 If needed, enter user name and password for your us er account at the [...]

  • Page 55

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 47 4 SpeedT ouch™ W eb Inter face Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It a llows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouc[...]

  • Page 56

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 48 4.1 Navigation Navigation components The SpeedTouch™ web interface cons ists of following components:  Menu  Language Bar  Navigation Bar  Notification Area  Tasks Menu T asks Navigation bar Notification area Language bar[...]

  • Page 57

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 49 4.1.1 Menu Menu items The menu is located on the left side of th e page and consists of the following menu items:  SpeedTouch : Provides basic information on the Sp eedTouch™.  Broadband Connection : Allows you to view /configure your broadband connections.  Toolbox[...]

  • Page 58

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 50 4.1.2 Language Bar Language bar The language bar is located under the Speed Touch™ logo and allo ws you to change the language of the SpeedTouch™ web interface. ! The language bar will only be shown if more than one language is available.[...]

  • Page 59

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 51 4.1.3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows y ou to:  View the current user name. Click this name to change your password or switch to another user.  View the current position on the SpeedTouch™ web interface. [...]

  • Page 60

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 52 4.1.4 Notification Area Notification area The notification area is located under the N avigation Bar and is used to display:  Error messages indicated by a red traffic light.  Warnings indicated by an orange traffic light.  Information indicated by a green traffic light.[...]

  • Page 61

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 53 4.1.5 T asks Ta s k s To allow a swift config uration of your SpeedTouch™, s ome pages may offer you a number of related tasks. These tasks w ill guide you to the page w here you can perform the selected task.[...]

  • Page 62

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 54 4.2 Home SpeedT ouch™ home page The SpeedTouch™ home page gives you a sh ort overview of all the configurable aspects of the SpeedTouch™:  SpeedTouch  Broadband Connection  Toolbox  Home Network[...]

  • Page 63

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 55 4.3 SpeedT ouch The SpeedT ouch menu The SpeedT ouch menu consists of following item s:  Information  Configuration  Event Logs  Update The SpeedT ouch page The SpeedT ouch page gives yo u some basic in formation on th e SpeedTouch™:  Product Information  C[...]

  • Page 64

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 56 4.3.1 Information Information The Information page summarizes important information on yo ur SpeedTouch™. You may need this information when y ou contact your helpdesk.[...]

  • Page 65

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 57 4.3.2 SpeedT ouch™ Easy Setup Easy Setup Wizard This wizard helps you configure y our SpeedTouch™ Internet co nnection. To configure the SpeedTouch™ using the SpeedTouch™ Easy S etup wizard: 1 On the left menu, cli ck SpeedT ouch . 2 In the Pick a task... list, click S[...]

  • Page 66

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 58 4.3.3 Restar t Accessing the Restar t page Proceed as follows: 1 On the left menu, cli ck SpeedT ouch . 2 In the Pick a task... list, click Restart . Restar ting your SpeedT ouch™ Proceed as follows: 1 Click Y es, restart my SpeedT ouch . 2 The SpeedTouch™ restarts. 3 The Spe[...]

  • Page 67

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 59 4.3.4 Configuration Over view The Overview page displays the current configuration of y our SpeedTouch™. Detai ls The Details page displays mo re detailed information on the cur rent configuration of your SpeedTouch™. Configure The Configure page allows you to change the c[...]

  • Page 68

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 60 4.3.5 Backup & Restore Introduction This page allows you to:  Save your current configuratio n.  Restore a previously saved configuration. Accessing the Backup & Restore page Proceed as follows: 1 On the SpeedT ouch menu, click Configuration. 2 Click Configure . 3 I[...]

  • Page 69

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 61 4.3.6 Reset to Factor y Defaults Introduction This page allows you to re set the SpeedTouc h™ to return to the initial configuration of your SpeedTouch ™. All your changes wil l be deleted. Accessing the Reset to Factory Defaults page Proceed as follows: 1 On the left menu[...]

  • Page 70

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 62 4.3.7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on. The first co lumn of the table in[...]

  • Page 71

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 63 4.3.8 Update Updating the SpeedT ouch™ system software The Update page allows you to:  View System Information.  View information on the current System Firmware.  Update your SpeedTouch™ from a remote server. Use this option if yo u want to have yourSpeedTouch™ [...]

  • Page 72

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 64 4.4 Broadband Connection The Broadband Connection menu The Broadband Connection menu con sists of following menu items:  DSL Connection  Internet Services The Broadband Connection page The Broadband Connection page giv es you a short statu s overview of the connections conf[...]

  • Page 73

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 65 4.4.1 Connectivity Check Introduction This page enables you to perform a connectiv ity check on an Internet service of your SpeedTouch™. Accessing the Connectivity Check page Proceed as follows: 1 On the left menu, cli ck Broadband Connecti on. 2 In the Pick a task... list, [...]

  • Page 74

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 66 4.4.2 DSL Connection Over view Click Overview to view brief information on your DSL connection. Detai ls Click Details to view a more detailed info rmation on your DSL connection.[...]

  • Page 75

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 67 4.4.3 Internet Ser vices Internet Ser vices information The Internet Services page displays information on your Internet Connection(s) . To view more detailed information on a specific connection, click the View mo r e. . . link of the corresponding conn ection. If you configu[...]

  • Page 76

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 68 4.4.4 Internet Ser v ice Settings Accessing the Internet Ser vice Settings page Proceed as follows: 1 On the Broadband Connection menu click Internet Services. 2 Click the View mo re link of the internet service you want to view. Over view The Overview page gives you basic inform[...]

  • Page 77

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 69 4.5 T oolbox The T oolbox menu The To o l b o x menu consists of following menu items:  Remote Assistance : Allows you to make your SpeedTouch™ accessible for remote support.  Game & Application Sharing : Allows you to share services and games that you run in your [...]

  • Page 78

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 70 4.5.1 Remote Assistance Enabling Remote Assistance This page allows you to make your SpeedTouch™ accessible for remote support. To use remote assistance: 1 If needed, type a password in the Password box. 2 Click Enable Remote Assistance . 3 Pass the information listed under: ?[...]

  • Page 79

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 71 4.5.2 Game & Application Sharing Over view The Overview page summariz es the games and applications o n a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to:  Select U[...]

  • Page 80

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 72 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follows: 1 In the T oolbox menu, click Game & Application Sharing . 2 In the Pick a task... list, click Modify a game or application . The Defined Games & Applications pa[...]

  • Page 81

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 73 4.5.4 Game or Application Definition Accessing the Game or Application Definition page Proceed as follows: 1 In the T oolbox menu, click Game & Application Sharing . 2 In the Pick a task... list, click Modify a game or application . 3 Click the name of the game or applicat[...]

  • Page 82

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 74 4.5.5 New Game or Application Accessing the Game or Application Definition Proceed as follows: 1 On the Applications page, click Game & Applica tion Sharing . 2 In the Pick a task... list, click Create a new game or application . Creating a new game or application Proceed as [...]

  • Page 83

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 75 4.5.6 Parental Control Parental Control The SpeedTouch™ allows you to block/allo w particular web sites:  Based on the web site’s URL.  Based on the web site’s content.  Redirect a web site to another web s ite. Over view The Overview page displays:  The curr[...]

  • Page 84

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 76 Deny access to a specific web site Use this feature if:  Allow is selected under Action for Unkn own Sites.  Block is selected under Acti on for Un known Sites and you want to make an exception on an allow rule . For example: you are allo wing “provider.com” but you wan[...]

  • Page 85

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 77 Redirecting all web sites Proceed as follows: 1 Type “*” in the Web S i te box. 2 Click Redirect in the Action list . 3 Type the URL of the web site you wa nt to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. 4 Click Add . 5 Type the [...]

  • Page 86

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 78 4.5.7 W eb Filtering Activation Accessing this page Proceed as follows: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the Pick a task... list, click Activate Web filtering License . W eb Filtering Activation page This page allows you to:  Activate a Web Filtering[...]

  • Page 87

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 79 4.5.8 Content Level Accessing this page Proceed as follows: 1 On the To o l b o x menu, click Web Site Filtering . 2 Click Configure . 3 Click the Edit link of the content level you want to edit. Over view This page gives you an overvi ew of the different categor ies and their[...]

  • Page 88

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 80 4.5.9 New Content Level Introduction This page allows you to create a ne w content level. To access this page: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the upper right corner, click Configure . 3 Under Pick a task... , click Create a new content level . Procedu[...]

  • Page 89

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 81 Content level activation To activate your new content level: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the upper right corner, click Configure . 3 In the Content L evel list, select your new content level. 4 The new content level is now active.[...]

  • Page 90

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 82 4.5.10 Firewall Over view The Overview page summariz es the overall security policy co nfigured on your SpeedTouch™. Configure The Configure page allows you to select the security level of the Sp eedTouch™. Select one of following security levels:  Block All : to protect y[...]

  • Page 91

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 83 4.5.11 Intrusion Detection Intrusion Detection Your SpeedTouch™ is protecting your networ k against malicious in trusions. This page shows you the intrus ions you are protected against. The Pr otected Int rusions table shows the number of times the SpeedTouch™ actively pro[...]

  • Page 92

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 84 4.5.12 Dynamic DNS What is Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection ev en if it is u sing a dynamic IP address. As soon as th e device gets a new IP addr ess, the dynamic DNS server updates i[...]

  • Page 93

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 85 4.5.13 User Management Over view The Overview page gives you an overview of the currently configured users and thei r privileges. Clicking the name of a user allows you to edit his user account. Configure The Configure page allow s you to:  Click Add to create a new user ac[...]

  • Page 94

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 86 4.5.14 Edit User Accessing the User Edit page Proceed as follows: 1 On the To o l b o x menu, click User Manage ment . 2 Under Local User Data , click on the name of the user you want to edit. Editing a user account The Edit User page allows you to:  Click Reset Password to re[...]

  • Page 95

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 87 4.5.15 Change Default User Changing the default user This page allows you to ch ange the default user . If users browse to the SpeedTouch™ web pages, they will be au tomatically logged in under this account. ! To allow users to au tomatically log on under this account, this [...]

  • Page 96

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 88 4.5.16 Add User Adding users This page allows you to add a new user. Under User defini tion you can configure:  The name of the new user.  The administration privileges o f the new user ! The password of the new user will be equal to the user name; for example if the user n[...]

  • Page 97

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 89 4.6 Home Network Home Network Menu This menu consists of following items:  Devices Allows you the view/configure the devi ces detected on your local network.  Interfaces Allows you to view/configure the in terfaces that are available on the SpeedTouch™. The Home Networ[...]

  • Page 98

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 90 4.6.1 Devices Over view The Overview page gives yo u an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. Configure The Configure page gives you an overview of the devices that a[...]

  • Page 99

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 91 4.6.2 Device Settings Accessing the device settings page Proceed as follows: 1 On the Home Network menu, click Devices . 2 In the Detected Device(s) , click the name of the device you want to view. Over view The Overview page displays following information:  Information all[...]

  • Page 100

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 92 4.6.3 Assign Public IP Introduction This page allows you to assign the public IP address of your Internet Connectio n(s) to a specific device on your local network. You might want to do this if:  You do not want to us e the Network Address Trans lation engine of your SpeedTouc[...]

  • Page 101

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 93 4.6.4 Wireless Device Settings Accessing the wireless device settings page Proceed as follows: 1 On the Home Network menu, click Devices . 2 In the Detected Device(s) , click the name of the wireless device you want to view. Over view The Overview page displays following infor[...]

  • Page 102

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 94 4.6.5 Access Point Settings Accessing the Acce ss Point settings Proceed as follows: 1 On the left menu, cli ck Home N etwork . 2 Under Wireless , click the name of the Access Point you want to view or configure. Over view The Overview page displays a brief overview of the curren[...]

  • Page 103

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 95 Under Security following fields are available:  Broadcast Network Name : By default the SpeedTouch™ broadcasts its network name, allowing you to easily recognise your wireless network in the list of available networks. Once you have configured your wireless clients, it is[...]

  • Page 104

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 96 WP A-PSK The SpeedTouch™ supports WPA-PSK which h as 3 improvements regarding to WEP:  Authentication via a 4-way handshake to check whether the Pre-Shared Keys (PSKs) are the same.  Stronger encryption types:  Temporal Key Integrity Protocol (TKIP) (default): Ins tead[...]

  • Page 105

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 97 4.6.6 Configuring WDS What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by intro ducing one or more WDS-enabled devices into your wireless network. Accessing the WDS page To access the WDS pages on the SpeedTouch™: 1 O[...]

  • Page 106

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 98 4.6.7 Inter faces Interfaces over view This page gives you an overview of the interfaces used on your SpeedTouc h™. If you want to know more on the network settings of a spec ific interface, click the name of the interface you want to view.[...]

  • Page 107

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 99 4.6.8 Inter face Settings Over view The Overview page gives yo u an overview of the current interface settings. Configure The Configure page allows you to:  Change the IP address settings of the SpeedTouch™.  Change the DHCP IP addres s pool settings. Assigning a new I[...]

  • Page 108

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 100 4.6.9 DHCP Pool DHCP Pool This page allows you to create/change a DHCP pool. Accessing the DHCP Pool page Proceed as follows: 1 On the Home Network menu, click Interfaces . 2 Click on the name of the interface of which you want to change the DHCP pool settings. 3 Click Configure[...]

  • Page 109

    Chapter 4 SpeedTouc h™ Web I nterface E-DOC-CTC-20050429-010 2 v1.0 101 The DHCP Pool page Following settings are available for configuration:  Interfac e : The SpeedTouch™ interface for wh ich the DHCP pool applies.  Start Address : The start IP address of the DHCP server’s ad dress pool.  End Address : The end IP address of the DHC[...]

  • Page 110

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0 102[...]

  • Page 111

    Chapter 5 Software Upgrade E-DOC-CTC-20050429-010 2 v1.0 103 5 Software Upgrade Introduction This chapter descr ibes how to upgrad e the SpeedTouch™ system s oftware or firmware. System software upgrades availability For the availab ility of new system software version packages you can:  Click the SpeedT ouch Maintenance link, available on the[...]

  • Page 112

    Chapter 5 Software Upgrade E-DOC-CTC-20050429-0102 v1.0 104 5.1 Upgrade Wizard on Setup CD Introduction The procedures desc ribed in this section are valid only in case:  You run an MS Windows Operating System or Mac OS X.  Your SpeedTouch™ and comp uter are properly connect ed through Eth ernet or USB. During the upgrad e procedure in most[...]

  • Page 113

    Chapter 5 Software Upgrade E-DOC-CTC-20050429-010 2 v1.0 105 Upgrade procedure 1 In the Welcome to the SpeedT ouch Upgrade Wizard windo w, click Next . 2 The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Ye s to accept. 3 The SpeedTouch™ Upgrade Wizard will search for the S peedTouch™ on the n[...]

  • Page 114

    Chapter 5 Software Upgrade E-DOC-CTC-20050429-0102 v1.0 106 6 The following window sh ows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details . Select the appropriate system software version and[...]

  • Page 115

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 2 v1.0 107 6 T roubleshooting Introduction This chapter suggest solutions for pro blems you may encounter while installin g or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http :// www.spee dtouch.com /suppor t or contact your service pro[...]

  • Page 116

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0102 v1.0 108 6.1 General SpeedT ouch™ T roubleshooting SpeedT ouch™ does not work If none of the LEDs light up, m ake sure that:  The SpeedTouch™ is plugged into a power socket outlet.  You are using the correct power supply for your SpeedTouch™ d evice, that is 15V AC.  The power on th[...]

  • Page 117

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 2 v1.0 109 6.1.1 Wired Ethernet T roubleshooting LAN LED does not light up Make sure that:  The LAN cable is securely connected to the 10/100Base-T port.  You are using the correct cable type for your Ethernet eq uipment, that is UTP CAT5 with RJ-45 connectors.[...]

  • Page 118

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0102 v1.0 110 6.1.2 Wireless Ethernet T roubleshooting Not able to connect wireless clients Check following:  In case registration is enabled, you mu st search for wireless devices via the embedded we b pages.  Make sure the SpeedTouch™ Association Control List is not locked. You can check this o[...]

  • Page 119

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 2 v1.0 111 6.1.3 Upgrade T roubleshooting Introduction While upgrading your SpeedTo uch™ via th e Upgrade Wizard on the Setup CD, you might encounter one of following problems .[...]

  • Page 120

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0102 v1.0 112 Upgrade via Setup CD If the Upgrad e Wizard in step 4 , as described in “ Upgrade procedure” on page 105 , does not find any Speed Touch™ on the network, an error window will appear, stating your SpeedTouch™ has no t been found. In this case check that:  The SpeedTouch™ is turn[...]

  • Page 121

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 2 v1.0 113 6.2 UPnP™ on Windows XP Systems SpeedT ouch™ not detected by UPnP™ or IGD Control Client Check on following:  Make sure the UPnP™ and In ternet Gateway Device Control Client Networking components are added to your MS Windows XP system.  Your computer doesn’t support U PnP?[...]

  • Page 122

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0102 v1.0 114 Adding IGD Discovery and Control Your MS Windows X P system is able to discover and con trol Internet Gateway Devices (IGD), l ike the SpeedTouch™ o n your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: 1 On the W[...]

  • Page 123

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 2 v1.0 115 6.3 Reset to Factor y Defaults Resetting your SpeedT ouch™ You might consider a reset to factory defaults as described below. You can choose between:  Hardware re set  Software reset A reset to factor y default settings dele tes the configuration profile settings. Therefore, after [...]

  • Page 124

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0102 v1.0 116[...]

  • Page 125

    [...]

  • Page 126

    Need more help? Additional help is available online at www.speedtouch.com © THOMSON 2005. All rights reserved. E-DOC-CT C-20050429-0102 v1.0[...]