Go to page of
A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Tiptel 1020, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Tiptel 1020 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Tiptel 1020. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Tiptel 1020 should contain:
- informations concerning technical data of Tiptel 1020
- name of the manufacturer and a year of construction of the Tiptel 1020 item
- rules of operation, control and maintenance of the Tiptel 1020 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Tiptel 1020 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Tiptel 1020, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Tiptel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Tiptel 1020.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Tiptel 1020 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
-
Page 1
Operating instructions (en) Easy-to-use telephone with hands-free function, message waiting indicator, phone book and headset connector tiptel 1020 tiptel[...]
-
Page 2
[...]
-
Page 3
Contents 3 Contents Contents .......................................................................................................... 3 Safety notices .................................................................................................. 5 Assignment of buttons ..........................................................................[...]
-
Page 4
Contents 4 Settings ............................................................................................................ 24 Setup options .............................................................................................. 24 Setup menu ...............................................................................................[...]
-
Page 5
Safety notices 5 Safety notices Please observe the following very closely when setting up, connecting and using the telephone: Only plug the connection cables into sockets designated for this use. Lay the connection cables such that they do not pose any risk of accidents. Connected cables must not be subjec ted to excessive mechanical stres[...]
-
Page 6
Assignment of buttons 6 Assignment of buttons Control button (left): Used for navigation and settings. From the top-level menu, accesses the call log. Control button (right): Used for navigation and settings. Control buttons (up/down): Used for navigation and settings. OK button : Used to save a new setting. Starts dialling a telephone number enter[...]
-
Page 7
Assignment of buttons 7 3 secs Pressing the direct dial button for three seconds enables a telephone number and a name to be entered. Mute button : Disables the microphone during a telephone call. When the phone is in the top-level menu, the c all tone can be disabled and enabled again (for some peace). R button: Is used for transferring calls with[...]
-
Page 8
Controls 8 Controls[...]
-
Page 9
Getting started 9 Getting star ted Deliverables Included with your telephone: Telephone including receiver Spiral cable (receiver cord) Stand Telephone connector cable Operating instructions Fitting the stand To use the device as a table-top telephon e, fit the stand supplied (as shown). The stand has three positions, enabling t[...]
-
Page 10
Getting started 10 Wall bracket For wall installation, secure the stand to the wall using the two screws (as shown in Fig. 1). Then attach the telephone unit to the stand (Fig. 2). Pull out the plastic piece in the receiver holder, and put it back in rotated by 180 degrees (Fig. 3).[...]
-
Page 11
Getting started 11 Connecting All of the necessary cables must be plugged in before you can start using your tel- ephone. 1 Plug the long end of the spiral cable into the jack with the receiver symbol and the short end into the telephone receiver. 2 Plug the telephone connector cable with the small connector into the "LINE" jack and the T[...]
-
Page 12
Getting started 12 A language selection menu is displayed after connecting for the first time. Use the control buttons (up/down) to select a language and confirm with the OK button. Use ESC to then exit the menu. MWI switch The MWI switch is used to switch between the different M essage W aiting I ndicators of a telecommunication system (see al[...]
-
Page 13
Telephone functions / making calls 13 T elephone functions / making calls During a telephone call, a call timer is displayed showing how long the line has been engaged. This enables you to see at all times how long you have been on the phone. Immediate dialling Here the digits pressed are dialled immedi ately without any option to make correc- tion[...]
-
Page 14
Telephone functions / making calls 14 Non-immediate dialling (dial preparation) Here the digits entered are not dialled immediately, meaning corrections can be made before dialling. … Use the numeric keypad to enter the required number. The digits pressed are displayed but not yet dialled. If you press a wrong button, press DEL. The last digit is[...]
-
Page 15
Telephone functions / making calls 15 To end the call, press Loudspeaker again (same as putting down the receiver). The line is disconnected. When the headset is plugged into the connector, the hands-free function is not available. Instead the headset is used for the conversation. Transferring calls / flash (R button) On most telephone systems,[...]
-
Page 16
Call logs 16 Call logs General Two call logs are stored in your telephone - calls received and telephone numbers dialled. Each list stores the last 50 calls with date and time. If a caller's phone num- ber is sent during a call, it is also shown. If the telephone number matches one from the phone book, the name of the caller is displayed. The [...]
-
Page 17
Call logs 17 Press the Loudspeaker to establish a connection. The connection is established and hands-free speaking is enabled. or Simply pick up the receiver. The connection is established and you can hold your conversation. Call numbers dialled When in the top-level menu, press t he Redial button. The display changes and shows the newest entry at[...]
-
Page 18
Text entries 18 T ext entries Text entry via the numeric keypad When your telephone is in text entry mode , you can enter names with the digit but- tons. Please refer to the printing on the case and table "Overview of possible char- acters" to see which characters can be entered with which buttons. Pressing one of the digit buttons when t[...]
-
Page 19
Phone book 19 Phone book General The phone book manages the names and te lephone numbers of your contacts. A maximum number of 99 entries can be stored. An entry comprises a name (search term) and telephone number. The name must start with a letter. The telephone number should always start with the area code (prefix) so that the appropriate but- to[...]
-
Page 20
Phone book 20 Press DEL to delete single charac- t ers. The character under the cursor is delet- ed. 3 secs To delete the entire line, keep DEL pressed for three seconds. The entire line is deleted. Press OK to confirm your input. The cursor stops flashing and the entry is accepted. Press ESC to exit the input box. The display again shows the top-l[...]
-
Page 21
Phone book 21 Press Loudspeaker to end the call. The line is disconnected and the top-level menu is shown. or Simply put down the receiver. The line is disconnected. Editing and deleting entries Press Phone book. The phone book is opened at the begin- ning with "A". Search for an entry as described in "Selecting from the phone book&q[...]
-
Page 22
Direct dial buttons 22 Direct dial buttons General Your telephone has twelve lit direct dial buttons that can be programmed individual- ly. The telephone number should always start with the area code (prefix) so that the appropriate button lights up when an incoming telephone number matches the number stored. Programming direct dial buttons 3 secs [...]
-
Page 23
Direct dial buttons 23 … Use the numeric keypad to enter the name (see also Page 18, "Text en- t ry via the numeric keypad"). It is best to enter something here so that t he entry can be identified later on. Press OK to confirm your input. The cursor stops flashing and the entry is accepted. Press ESC to exit the input box. The display [...]
-
Page 24
Settings 24 Settings Setup options Language ............................... Set a language here so that all the operating in- structions are displayed in your language. LCD contrast .......................... The contrast can be set here on five levels, enabling you to adjust the contrast to your particular viewing angle. Date/time ................[...]
-
Page 25
Settings 25 Setup menu With the receiver down, press the Menu button. The menu is displayed. Use the Control buttons (left/right) t o search for the settings you wish t o change. Configure the required setting using t he Control buttons (up/down). The display shows the different setting options. … Use the numeric keypad to enter the outside line [...]
-
Page 26
Settings 26 Adjusting the volume The volume can be set when the loudspeaker is enabled. With the receiver picked up, the receiver volume changes, when an incoming call is being indicated, the vol- ume of the call tone melody changes. Adjust the volume with the Plus/Minus buttons. The volume bar shows the current set- t ing.[...]
-
Page 27
Message waiting indicator (MWI) 27 Message waiting indicator (MWI) Your telephone supports different types of message waiting indicator. Apart from FSK ( F requency S hift K eying), the type depends on the MWI switch setting on the rear of the unit. Information on the MWI type used is available from your system administrator or network provider. FS[...]
-
Page 28
Message waiting indicator (MWI) 28 MWI with special ring tone When the switch is set to SR ( S pecial R ing), the LED flashes when the telecommu- nication system sends a special ring tone. This special ring tone is made up of three parts, T1---T2---T3. The times for T1---T2---T3 can be set (see also Page 24, "Set- tings"). T1 (1st call si[...]
-
Page 29
Appendix 29 Appendix Service You have purchased a modern product of TIPTEL granting a continuous level of the highest quality. This is underlined by a ce rtification according to DIN EN ISO 9001. If, however, problems occur or you have questions on operating the device, please contact your local dealer. Guarantee Please contact your local dealer or[...]
-
Page 30
Appendix 30 Notes on settlement : Repairs can only be conducted by the TIPTEL Service. A warranty repair does not prolong the warranty period – neither for the replaced parts nor for the device. This guarantee is not transferable and shall expire if the device is sold on to another par- ty. It shall also expire if the device is interfered with by[...]
-
Page 31
Appendix 31 Troubleshooting Power failure The internal clock stops if there is a power failure in the telephone network. All set- tings are retained however, meaning the settings stay as they were before when power is restored. All you need to do is reset the clock. Please try first to narrow down the cause of a problem and to rectify it using the [...]
-
Page 32
Appendix 32 Default settings The following list shows the factory settings for your telephone. All of these defaults can be changed. Language English Contrast 3 Date 01.01 Year 2010 Time 00:00 Outside line ------ Ring tone 01 Call volume 8 Flash Short T1 000 ms T2 000 ms T3 000 ms Technical specifications Dimensions (W x H x D) 210 x 130 x 180 mm W[...]
-
Page 33
Appendix 33 Notes for admins For activating special system feature s, please contact Tiptel support. Firmware version (tiptel 1020) for information only Factory default Lock settings (e.g. hotel mode): Call list and last dialled numbers will not be available. One touch memory keys cannot be programmed. Changing security code Res[...]
-
Page 34
Index 34 Index A Adjusting the volume ....................... 26 Area code (prefix) ...................... 19, 22 Assignment of buttons ....................... 6 C Call logs ........................................... 16 Call numbers dialled ........................ 17 Call volume ................................ 24, 26 Caller name ................[...]
-
Page 35
Index 35 Text entries ....................................... 18 Times for special ring tone ............... 24 Transferring calls .............................. 15 Troubleshooting ............................... 31 U Underlay ............................................. 9 W Wall bracket ...................................... 10[...]
-
Page 36
[...]
-
Page 37
[...]
-
Page 38
[...]
-
Page 39
[...]
-
Page 40
Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.: 02236/677 464-0 Fax: 02236/677 464-22 E-mail: office@tiptel.at Internet: www.tiptel.at Tiptel AG [...]