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First and foremost, an user manual of Tiptel Yealink SIP-T18P should contain:
- informations concerning technical data of Tiptel Yealink SIP-T18P
- name of the manufacturer and a year of construction of the Tiptel Yealink SIP-T18P item
- rules of operation, control and maintenance of the Tiptel Yealink SIP-T18P item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Tiptel Yealink SIP-T18P alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Tiptel Yealink SIP-T18P, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Tiptel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Tiptel Yealink SIP-T18P.
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It is mostly in the manuals where we will find the details concerning construction and possibility of the Tiptel Yealink SIP-T18P item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Manual (EN) tiptel IP 28 XS Yealink SIP-T18P t i p t e l[...]
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About This Guide Thank you for choosing this Simply IP Phone which is e speciall y designed for power users i n t he o ffice environment. It features fashi onable and sle ek d esign , abun dant telephony appli cations, bro ad interop erability with the popular 3 rd party V oIP pr oducts, fulfilling the V oIP d eployment ne eds from Si mply and ITSP[...]
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Tables of Contents Getting S t arted ......... ........... .......... ........... .......... ........... .......... .......... - 1 - Packing Li st ............................................................................................................................... - 1 - Assembli ng the Phone ...............................................[...]
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Call T ransfer ..................................................................................................................... - 16 - 3-way Conference ............................................................................................................ - 17 - V oicemail ..................................................................[...]
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Simply IP Phone Getting Started - 1 - Getting S tarted Packing List The foll owing componen ts are in cluded in your package: Simpl y IP Phone Phone Stand Po wer Adap ter Handset & Han dset Cor d[...]
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Simply IP Phone Getting Started - 2 - Ethernet Cabl e Quick Instal lation Gui de & Quick Reference CD Content Check thi s li st b efore insta llati on to en sure that you have re ceived each item. If you are missing any items, contact your I P phone reseller. Assembling t he Phone This section i ntroduce h ow to assembl e the phone [...]
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Simply IP Phone Getting Started - 3 - 1) Attach the S tand, as shown be low: 2) Connect H andset, as shown below : 3) Connect Net work and Power There ar e tw o ways for network and pow er sour ce connecti ons. Y ou can either c onnect the phone to the AC Power directly usi ng the pow er adapter or t o a PoE comp li ant switch or hub. Y our system [...]
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Simply IP Phone Getting Started - 4 - Configurati on and Registr ation If you are admi nistrator , y ou need to d o some simpl e configuration to make the phone work. If not, pl ease contact wi th your int ernet ad ministrator or servic e p rovider f or more detail s. Network Configuration The network i nformatio n can be set and check by the phone[...]
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Simply IP Phone Getting Started - 5 - setting, pleas e re-enter aft er the tone ” to indicat e that the config uration is fail ed. Gateway: Pi ckup the handset and dial “**82#” , after hea ring the prompt “ Please enter the val ue after beeping ” , pleas e i nput the g ateway (For example:19 2.168.1.0#), you will h ear prompts “ Please [...]
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Simply IP Phone Getting Started - 6 - 2. Sub net Mask ： Pi ckup the hand set and di al “**91#” 3. Gateway ： Pi ckup the ha ndset and di al “* *92#” 4. DNS1 ： Pi ckup the han dset and d ial “**93#” 5. DNS2 ： Pi ckup the han dset and d ial “**94#” The default network configuration : IP Address 192 .168.0.10 SUBNET_MASK 255.255[...]
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Simply IP Phone Getting Started - 7 - Field Description Register Statu s It shows the register sta tus of the phon e. Account Activ e Y ou can choose on/off to enabl e/disable the accoun t respecti vely . Display Nam e It is showed a s Call er ID when ma king a p hone call . Register Nam e It is authenti cated ID for authenti cati on, provided by I[...]
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Simply IP P hone Overview - 8 - Ke yp ad I nstruct ion Y ou can check th e foll owing list which int roduces the IP phone ’ s keypad i n details: Hot Key This IP ph one h as two h ot keys; u sers can speci fy correspond ing functions through the W eb UI. DTMF Keypa d Use the DTMF hard keys to enter numb ers, letters and spe cial characters. Volum[...]
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Simply IP P hone Overview - 9 - Power Indication LED T abl e 1 Green Li ght LED Status Descriptio n Steady Gre en The account i s active Slow Bli nking Green There is call on mut e F ast Bli nking twice The phone i s under DN D/Forward status T abl e 2 Re d Li ght LED Status Descriptio n Steady Red There is new voi cemail to your extension Slow Bli[...]
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Simply IP P hone Overview - 10 - --Anonym Call --DND --DND Code --Dial Plan -- T ones Basic Featu re --Ring T one --Phone V ol ume Advanced Fe ature --Accounts --Network --Reset F a ctory --Set AES Ke y --Set admin PWD --V oice -- Upgrade Note: The above table only indicates most o f phone functions r ather than all of them. Please refer to the rel[...]
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Simply IP P hone Customizi ng Your P hone - 1 1 - General Set tings Phone S tatus Y ou can check t he network status o f your phon e by k eypad , or ch eck th e phone status by W eb i nterface. T o operate via th e keypad, please r efer to the a bove “Network con figuration” . T o view the Ph one Statu s via W eb i nterfac e: Open the web brows[...]
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Simply IP P hone Customizi ng Your P hone - 12 - System Admini strator for more detail s about the codecs. T o enable/d isable th e codecs: 1) Ch oose Accoun t->Codecs. 2) U se the navigation keys to h ighli ght the desired one in the Enable/Di sable Codecs list, and press the / to m ove to the other l ist. 3) Cl ick Confi rm button to save the [...]
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Simply IP P hone Customizi ng Your P hone - 13 - Dial Plan A di al pl an estab lishes the expect ed nu mber a nd pattern of d igit s for a teleph one number . Thi s i nclu des count ry codes, acc ess codes, area cod es an d al l co mbi nations of digits di aled. For examp le i f you set the P refix as 0 and Replac e as 0086 (Chi nese country code),[...]
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Simply IP P hone Customizi ng Your P hone - 14 - 2) Ent er the desi red “x/. ” 3) Press Add but ton to save the cha nges. 4) Y ou can also del ete a speci fic one from t he dial plan list by pressin g Del but ton. Note: “x” repres ents any one Ch aracter; “. ” represen ts string of characters. Block Out The specifi c phone num bers can [...]
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Simply IP Phone Using the Basic Phone Functio n s - 15 - Making a call Call Devices 1) Pi ckup the ha ndset, and dial th e number you want to call , or 2) Press the Redial but ton to dial out the last n umber you have call ed, or 3) Press the DSS keys whi ch have been set as speed di al button. Then press the SEND b utton to di al out i f necessary[...]
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Simply IP Phone Using the Basic Phone Functio n s - 16 - During an A cti ve Call Mute This function allows you to mut e the m icrophone of the act ive audi o devi ce duri ng a call; you can not be heard by the other p arty . Y ou can st ill hear all other pa rties while mute is enabl ed. T o mu te/resume the conversati on: Press the MUTE bu tton du[...]
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Simply IP Phone Using the Basic Phone Functio n s - 17 - T o Bl in d T r ansfer via p hone operation : 1) A and B is on an conversat ion, A press TRAN Button to put B on h old, then A can di al the thi rd telephone num ber C and pr ess the TRA N Button to cal l out . 2) A fter C answe red it, B c an tal k to C. T o Att ended T ransfer via ph one op[...]
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Simply IP Phone Using the Basic Phone Functio n s - 18 - T o retrieve the n ew voicemail via th e Phone interface: 1) Pi ck up the handset and dial the connecti ng code, for example: *97, then press # key to dial out . 2) Y our voice mai lbox is called a nd you a re abl e to l isten to your ne w and old voicemail s. Using the Advanced Pho ne Functi[...]
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Simply IP P hone Trouble Shooting - 19 - Account Setti ng Please r efer t o the p revious part “Confi guration and Registration” for th e basic accoun t setting i nformati on. The followin g table li sts the instructi on of the fiel d about the advanced Account Setti ng. Field Name Descriptio n UDP Keep-alive Message Defines whether to acti ve [...]
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Simply IP P hone Trouble Shooting - 20 - Choose Network ->Advanced t o d o the relatin g configuration . Y ou can consul t your system admi ni strator for more information . Maintenance T asks Administrator Mode The phone al lows two m odes to confi gure the p hone: User Mode Admi nistrator Mode Admi nistrator mod e grants unlimited acce[...]
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Simply IP P hone Trouble Shooting - 21 - Reboot Y ou shoul d reboot the p hone wh en you are chall enged, e.g. after appl ying cha nges to the phone confi guration. T o reboot vi a W eb in terface: 1) Ch oose Upgrade->Ba sic. 2) Cl ick Reboot button. Note: Y ou can only reboot fr om W eb i nterface. Please do not power off du ring reboot, or it [...]
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Simply IP P hone Trouble Shooting - 22 - 3) Pl ease do not p ower off during the updati ng. T o up date th e firmware au tomati cally via W eb interface: 1) Ch oose Upgrade->Ad vanced, c onfigu re th e relating settings: Custom Option, Custom Option T ype, URL, Account, Password, pecified AES K ey ， Per-phone AES K ey ， PNP confi g, check ne[...]
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Simply IP P hone Trouble Shooting - 23 - Note: Y ou can ask your s ystem ad mini strator for the decrypt passw ord. System Log Export If t here are any errors happened in your phone, you can exp ort the system log and send to your system ad mini strator for di agnosis. T o export th e System Log: Choose Upgrade->Ad vanced, select Exp ort System [...]
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Simply IP P hone Trouble Shooting - 24 - DTMF Note: Quick access f eatures l i ke Intercom and Voicemail must first be configu red on your PBX in order to w ork on your ph one. See your syst em ad ministrator for mor e informati on. Speed Dial Y ou can con figure t he key as a sim plified speed di al key . This key functi on all ows you to acce[...]
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Simply IP P hone Trouble Shooting - 25 - 1) Ch oose Phone->DSS Key , choose one of th e key you wa nt to ma ke the assign ment, there is a pu ll-down menu in th e T ype field, choos e Call Return from the li st. 2) Press Confirm bu tton to save the changes. Pick Up When you c onfigu re a Pick Up k ey , you speci fy th e extensi on that y ou want[...]
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Simply IP P hone Trouble Shooting - 26 - 2) In th e “Expansi on” fil ed, enter the sp ecifi c number . 3) Press Confirm bu tton to save the changes. T one Set tings Y ou can defi ne the frequency an d tim e period of all the foll owing tones ： Dial Ring Back Busy Congesti on Call W aiting Dial Recall Re cord In[...]
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Simply IP P hone Trouble Shooting - 27 - background noise f or voice c ommuni cations d uring periods of silence that o ccur duri ng the cours e of conversat ion. JITTER B UFFER It i s a shar ed d ata area wh ere voice p ackets can b e col lected, stored, and s ent to the voice processo r in evenly . Type T o choose the typ e of JITTER BUFFER, adap[...]
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Simply IP P hone Trouble Shooting - 28 - 2) Inte rnal Ri nger T ext: T o set group n ame. For exampl e, family . 3) Inte rnal Ri nger File: T o choose a sp ecial ring tone for the gr oup. 4) Cl ick the Confi rm button to save the change s.[...]
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Simply IP P hone Trouble Shooting - 29 - T r oub le Shoot ing I can not re gister to t he server ？ ？ ？ ？ 1) Ch eck the IP address. If you set your W AN port i n DHCP mode, pl ease make sure that your DHCP server is on. 2) Ch eck your gateway . 3) Ch eck your DNS se rver . 4) Ma ke sure your accoun t in formation i s the same as you have got[...]
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Simply IP P hone Trouble Shooting - 30 - Make sure the firmware y ou choose is pro vided by yo u r service provider , or the device will probabl y crash after the upd ate. How to auto provisio n? Consult the auto provisi on server address with your ISP . The manual is onl y for referenc e; please take th e object as the standard . W e reserve the r[...]
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Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratin gen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de Inter national: Internet: www.tiptel.com * (1,49 € /Min. aus dem Festnetz der Deutsche n Telekom, abweichende Mobilfunkpr eise möglich) Tiptel GmbH Ricoweg 30/B1 A - 2351 Wien er Neudorf Te[...]