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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Topcom 4011 SIM, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Topcom 4011 SIM one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Topcom 4011 SIM. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Topcom 4011 SIM should contain:
- informations concerning technical data of Topcom 4011 SIM
- name of the manufacturer and a year of construction of the Topcom 4011 SIM item
- rules of operation, control and maintenance of the Topcom 4011 SIM item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Topcom 4011 SIM alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Topcom 4011 SIM, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Topcom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Topcom 4011 SIM.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Topcom 4011 SIM item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
BUTLER 401 1/401 1C SIM USER GUIDE 1.5[...]
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Page 2
Important To use ‘Caller ID’ (display ca ller), this service has to be activated on your phone line. Normally you need a separa te subscription fro m your telephone company to activate this function. If you don ’t have the Call er ID functio n on your phone line, the incoming tel ephone numbers will NOT be shown on the display of your telepho[...]
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Page 3
Topcom Butler 4011/4011 C Sim 3 Topcom Butler 4011/4 011C Sim ENGLISH 1 Installation 6 1.1 Base 6 1.2 Charger (only in Twin, Tripl e or Quattro pack) 6 1.3 Handset 6 2 Keys/LED 7 3 Display (LCD) 8 4 Hand set opera tion 9 4.1 Setting the language 9 4.2 Making Calls 9 4.3 Receiving a Cal l 11 4.4 Activate/deactivate hand sfree function 11 4.5 Transfe[...]
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Page 4
4 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 7S i m C a r d m e n u 3 0 7.1 Copy all Sim card entries to the hand set phonebook 31 7.2 Copy all handset ph onebook records to SIM card 31 7.3 Add SIM records to the handset phoneb ook 31 7.4 Add Phonebook records to the SIM card records 32 7.5 Copy a phonebook entry from SIM to handset[...]
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Page 5
Topcom Butler 4011/4011 C Sim 5 Topcom Butler 4011/4 011C Sim ENGLISH Safety Instr uctions • Only use the charger plug suppl ied. Do not use other chargers, as this may damage the battery cells. • O nly insert rechargeab le batteries of the same type. Never use ordinary , non-rechargeable ba tteries. Insert rechargeable ba tteries so they conne[...]
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Page 6
6 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 1I n s t a l l a t i o n Before you use the telepho ne for the first time, you must fir st make sure the battery is charged for 20 hours. If you do no t do this, the telephone will not work optima lly. 1.1 Base For installation, do the fol lowing: • Plug one e nd of the ad aptor into th[...]
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Page 7
Topcom Butler 4011/4011 C Sim 7 Topcom Butler 4011/4 011C Sim ENGLISH Battery indicator: • The battery is fully charged. • The battery is half drained (50%) • The battery is low . Whe n the battery is low , yo u will hear warning signals and the battery symbol on the display wi ll blink. 2 Keys/LED HANDSET 1. Display 2. Line key 3. Up/Handsfr[...]
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Page 8
8 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim CHARGER 17. Charge indicator 3 Dis play (LCD) 1. Number of calls received. 2. Date (day/month) of ca lls received. 3. T ime (hour:minutes) of calls received. 4. Call information. 5. Symbol displa y ( ): – this symbol means that the handse t is located within the range of the base un it.[...]
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Page 9
Topcom Butler 4011/4011 C Sim 9 Topcom Butler 4011/4 011C Sim ENGLISH 9. Symbol displa y ( ): – this symbol means that the ringer is turned off. When you receive a call, the telephone does not ring. The telepho ne will ring when yo u receive an internal call. 10. Symbol displa y ( ): – this symbol is th e battery indicator . 1 1 . Symbol displa[...]
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Page 10
10 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim • Y ou will hear th e dial tone. Dial the te lephone numb er you wish to call. • The number appears on the displ ay and is dialled. • A fter finishing your call, pr ess the Line key to hang up. 4.2.2 Number preparation • Dial the tel ephone number you wish to cal l. Y ou can corr[...]
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Page 11
Topcom Butler 4011/4011 C Sim 11 Topcom Butler 4011/4 011C Sim ENGLISH 4.3 Receiving a Call 4.3.1 Receiving an external call • All subscribed handsets will ring when you receive a call . • The Call symbol blinks on the di splay . • The teleph one number of the caller appears o n the di splay if yo u have Caller ID service (CLIP). Consult your[...]
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Page 12
12 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 4.5 T ransferring a call to another handset • Y ou have an exte rnal caller o n the l ine. • Press the INT key twice. • The external call is now on hold. • ‘ INT‘ appears on the display . • D ial the number of the handset to which you would like to transfer the call. • If[...]
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Page 13
Topcom Butler 4011/4011 C Sim 13 Topcom Butler 4011/4 011C Sim ENGLISH • When you w ant to resume the conve rsation, pr ess the Delete/Mute key again. • The symbol ‘X’ disappea rs from the display ( ). The person on the othe r end of the line can hear you again. 4.10 Pause key If you dial a telephone number and you wou ld like to add a paus[...]
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Page 14
14 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 4.14 T he Phone Book The phonebook all ows you to memorise 250 tel ephone numbers and n ames. You can ente r names of up to 16 characters length and numb ers of up to 25 digits length. Depending on which characters you wan t to use, you must first select one of the 4 charactertables: En [...]
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Page 15
Topcom Butler 4011/4011 C Sim 15 Topcom Butler 4011/4 011C Sim ENGLISH Greek Char acter set (C haracter set 3 ): Russian Character s et (Character set 4): 4.14.1 Selecting the character table • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the di splay . • Press the Programming key . • ?[...]
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Page 16
16 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 4.14.2 Adding a nu mber and a name to the Phone Book • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the di splay . • Press the Programming key . • ‘SEARCH‘ appears on the displ ay . • Press the Up or Down key repeatedly[...]
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Page 17
Topcom Butler 4011/4011 C Sim 17 Topcom Butler 4011/4 011C Sim ENGLISH • Press the Delete key to delete each digit of the number and use the alphanumeric keypad to enter the correct number . • Press the Programming key to save the changes made . 4.14.5 Deletin g name and numb er from the Phone Book • Press the Programming key . • Press the [...]
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Page 18
18 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim For exam ple: To program the different code: • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the di splay . • Press the Programming key . • ‘SEARCH‘ appears on the displ ay . • Press the Up or Down key re peatedly until [...]
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Page 19
Topcom Butler 4011/4011 C Sim 19 Topcom Butler 4011/4 011C Sim ENGLISH 4.15.2 Switch the handset on The handset is turned off. • Press the Programming key . The telephone tu rns itself on. 4.16 Sett ing the ring volume level on the handse t You can change the ring volume of an incoming call . You have 10 levels. You can set the ring volume of int[...]
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Page 20
20 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 4.17.1 Setting a ringer melody for external calls (1-18) • Press the Programming key . • P ress the Up or Down key repeatedly until ‘RING SEL ’ appears on the display . • Press the Programming key . • ‘EXTERNAL‘ appe ars on the displa y . • Press the Programming key . ?[...]
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Page 21
Topcom Butler 4011/4011 C Sim 21 Topcom Butler 4011/4 011C Sim ENGLISH 4.18.2 Setting a ringer melody • P ress the Programming key . • P ress the Up or Down key repeatedly until ‘RING SEL ’ appears on the display . • P ress the Programming key . • ‘EXTERNAL‘ appe ars on the displa y . • P ress the Up or Down key repeatedly until ?[...]
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Page 22
22 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 4.21 The R key (flash) Press the Fla sh key ‘R’ to use certain se rvices such a s “call waiting” (if your tel ephone company offers this feature); or to transfer calls if you use a telep hone exchange (PABX). The Flash key ‘R’ is a brief interruption of the line. You can se t[...]
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Page 23
Topcom Butler 4011/4011 C Sim 23 Topcom Butler 4011/4 011C Sim ENGLISH 4.23 Subscr ibing a handset to a B24xx, 28xx, 2 9xx, 32xx, 40xx, 46xx In order to be able to make and recei ve telephone ca lls, a new handset has to be su bscribed to the base unit. You can subscribe 5 handsets to o ne base unit. By default, each handset i s subscribed as hands[...]
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Page 24
24 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim • The RFPI code (each base unit has a unique RFPI code) app ears on the display and a signal sounds once the base unit is found by the handset. • Press the Programming key . • ‘PIN’ a ppears on the d isplay . • E nter the 4-digit PIN code of the base unit (default PIN code is[...]
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Page 25
Topcom Butler 4011/4011 C Sim 25 Topcom Butler 4011/4 011C Sim ENGLISH • Press the Programming key . • ‘SEARCHING’ an d the symbol appear on the display . • A signal sounds once the handset has found a base unit. 4.26.2 Manual selec tion If you set the handset to ‘manual selectio n’, the handset will only choo se the base unit you hav[...]
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Page 26
26 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim • e.g. Press the number key 2, 3 and 5. On the displa y , this will appear: HS _2 3_5 01486 These hand sets can no longer dial numbers be ginning with ‘01486’. • Press the Programming key to confi rm your selection. Repeat the same proced ure described above if you would like to [...]
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Page 27
Topcom Butler 4011/4011 C Sim 27 Topcom Butler 4011/4 011C Sim ENGLISH • ‘PIN’ a ppears on the d isplay . • Enter your PIN code. • Press the Programming key . 4.30 Complete re initialisation of th e telephone This function allows you to comp letely reinitialise the telephone without requirin g your PIN code. This will dele te all Phone Bo[...]
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Page 28
28 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 5 Caller ID/CL IP (This service only works when yo u have a Caller ID/Clip su bscription. Contact your te lephone company). When you receive a call, the telephone nu mber of the caller, the date an d time appears on the handset display. Th e telephone can receive calls in both FSK and DT[...]
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Page 29
Topcom Butler 4011/4011 C Sim 29 Topcom Butler 4011/4 011C Sim ENGLISH 5.2 The Call List The calls received are stored in the Call List (max. 30 numbers). • Briefly press the Up key to view the most recent call. • T he name of the most recent caller appears on the displ ay . If no na me is available, ‘NO NAME’ appea rs on the display . • [...]
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Page 30
30 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 5.5.2 Delete all numbers • Press the Up key to go to the Call List. • Keep the Delete key pressed unt il ‘DELETE ALL ’ app ears on the display . • Press the Programming key to confi rm your selection or the Delete key to cancel. • All calls are deleted. 6 V oice mail indicato[...]
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Page 31
Topcom Butler 4011/4011 C Sim 31 Topcom Butler 4011/4 011C Sim ENGLISH 7.1 Copy all Sim card entries to the handset phoneboo k Carry out above procedu re and select SIM COPY : • If the SIM card is PIN pr otected you have to enter your SIM PIN code first and press the OK key . • The handset will ask to override all records stored in the han dset[...]
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Page 32
32 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 7.4 Add Phonebook records to the SIM card records Carry out above procedu re and select PB APPEND : • If the SIM card is PIN pr otected you have to enter your SIM PIN code first and press the OK key . • The handset will ask to add the records stored in the phonebook + amount of recor[...]
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Page 33
Topcom Butler 4011/4011 C Sim 33 Topcom Butler 4011/4 011C Sim ENGLISH 8 T rouble shooting Symptom Possible cause Solution No display Batteries uncharged Check the position of the batteries Recharge the ba tteries Handset tu rned OFF T urn ON the handset No tone T eleph one cord badly connected Check the telepho ne cord connection The line is occup[...]
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Page 34
34 Topcom Butler 4011/4011C Sim Topcom Butler 4011/401 1C Sim 9 T echnical characteristics Standard: DECT ( D igital E nha nced C ordless T elecommunications ) GAP ( G eneric A ccess P rofile ) Frequency range: 1880 MHZ to 1900 MHz Number of channels: 120 duplex ch annels Modulation: GFSK Speech coding: 32 kbit/s Emission power: 10 mW ( average pow[...]
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