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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Topcom ORBIT, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Topcom ORBIT one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Topcom ORBIT. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Topcom ORBIT should contain:
- informations concerning technical data of Topcom ORBIT
- name of the manufacturer and a year of construction of the Topcom ORBIT item
- rules of operation, control and maintenance of the Topcom ORBIT item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Topcom ORBIT alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Topcom ORBIT, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Topcom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Topcom ORBIT.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Topcom ORBIT item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ORBIT USER GUIDE 1.1 Before Initial use Thank you for purchasing this new digital cordless telephone Intended Purpose: This product is intend to be connected in door to a analogue telephone line. You have acquired a Orbit, which is a product made in accordance with the Digital Enhanced Cordless Telecommunications (DECT). DECT technology is characte[...]
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Page 2
8 11 10 9 2 1 3 4 5 6 7 12 2 Orbit Orbit 4 e c i v d a y t e f a S 1 5 d e t r a t s g n i t t e G 2 5 e d i u g r e s u s i h t e s u o t w o H 1 . 2 5 e s a b e h t g n i l l a t s n I 2 . 2 6 t e s d n a h e h t g n i l l a t s n I 3 . 2 7 g n i t n u o m l l a W 4 . 2 8 d e L / s y e K 5 . 2 9 s l o b m y S 6 . 2 9 s y e k y a l p s i D 7 . 2 9[...]
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Page 3
Orbit 3 Orbit English 7 Personalise the handset 18 7.1 Ringtone and volume 18 7.2 Handset name 19 7.3 Keypad beeps 19 7.4 Wallpaper 19 7.5 Menu color 20 7.6 Setting the contrast 20 7.7 Setting the light timeout 20 7.8 Setting the screensaver 20 7.9 Autotalk 20 7.10 PABX Access code 21 7.11 Redial length 21 7.12 Receiving Volume 21 7.13 Using the al[...]
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Page 4
4 Safety advice 1 Safety advice The following safety advice must always be followed before using electrical equipment. Please read carefully through the following information concerning safety and proper use. Make yourself familiar with all the functions of the equipment. Be careful to keep these advice notes and if necessary pass them on to a thir[...]
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Page 5
English 5 Getting starte d Poisoning danger: • Keep batteries away from small children. Note: • Only use the charger plug supplied. Do not use other chargers, as this may damage the batteries cells. • The wall outlet for the power supply mu st be close and accessible. • Only use rechargeable batt eries of the sa me t ype. Place the batt eri[...]
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Page 6
6 Getting started - 2A Back view of base - A. Telephone wall outlet B. Power cable C. Telephone cord 2.3 Inst alling the handse t - 2B Back view of handset - A. Cover B. Rechargeable batte ries 1 Open the battery compartment as shown on picture 2B. 2 Insert the batteries respecting the polarity (+ and -). 3 Close the battery compartment. 4 Leave th[...]
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Page 7
English 7 Getting starte d 2.4 W all mounting You can hang the base against the wall by turning the cradle inside the base as shown below: Use the template at the back side of the manual to drill the hol es in the wall 5 cm apart horizontally. - 2C Wall mounti ng - 3. Release in Position W all Mount Mode 2. Rotate 180° Clockwise 1. Lift Cradle Des[...]
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Page 8
8 Getting started 2.5 Keys/Led Handset 1. Display 2. Right soft menu key 3. Up / Redial / Pause key 4. On-hook / ON-OFF key 5. Alphanumeric keys 6. Keypad lock 7. INT key 8. Flash key 9. Down / Phonebook key 10. Off-hook / Handsfree key 11. Left soft menu key Base 12. Paging key 8 11 10 9 2 1 3 4 5 6 7 - 2E Handset - 12 - 2F Base -[...]
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Page 9
English 9 Getting starte d 2.6 Symbols 2.7 Display keys Display-keys (softkeys) are located directly under the display. The fun ction of these 2 keys changes depending o n the operation mode. The a ctual function is displayed as icon or text directly above the 2 display keys. 2.8 Navigating the menu The Orbit has a menu system whi ch is easy to use[...]
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Page 10
10 Using the teleph one 2.9 Menu overview 3 Using the telephone 3.1 Switching the handset ON/OFF 3.2 Changing the menu language Menu Submenu items T ext Messaging Write Message Inbox Drafts Outbox Te m p l a t e s Delete messages T ext Settings Calls Lists Missed Calls Received Calls Dialled Calls Delete Calls Agenda Add Event (when there are n o E[...]
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Page 11
English 11 Using the telephone 3.3 Setting the date and time 3.4 Setting the time format 3.5 Making a normal telephone call Direct dialling Pre-dialling With the pre-dialling feature, you can enter and modify a nu mber before making the call. - The date and time is kept inside the base and send to all handsets, so you only have to set the date/time[...]
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Page 12
12 Using the teleph one Redial a number from the dialled call list You can redial up to 20 of the last numbers called. If you have stored a name in the phonebook to go with the number, the name will be displayed instead . 3.6 Receiving a te lephone call When you receive an external call , the screen displays “External Call ”. To take the call: [...]
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Page 13
English 13 Phonebook 3.9 Secrecy function (Mut e function) To turn off the microphone so the person on the other side of the line wil l not hear you. 3.10 Locating a h andset (Pag ing function) 3.1 1 Keypad Lock To lock the keypa d to prevent a ccidental d ialling while carrying the handset arou nd. 3.12 Using the alphanumerical keypad With your te[...]
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Page 14
14 Phonebook 4.2 T o add an entry 4.3 T o dial an entry 4.4 Show Det ails 4.5 Delete an entry 4.6 Delete all entries If the phonebook is empty ”Phonebook Empty” will be shown shortly. 1 Press the right soft menu key “Names”. 2 Select “Add Entry”. 3 Use the keypad to enter the name, then sel ect “OK”. 4 Use the keypad to enter the nu[...]
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Page 15
English 15 Phonebook 4.7 Edit Entry 4.8 Copy a phonebook entry or all en tries to another handset Copy an entry to another handset Copy all phonebook en tries to another handset 1 Press the Down/Phonebook key. 2 Select the desired n ame or use the keypad to enter the first letter of the name. 3 Select “Options”. 4 Select “Edit Entry” and co[...]
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Page 16
16 Caller Identificatio n 4.9 Memory st atus 4.10 Chan ge the ringtone 5 Caller Identification When you receive a call from your fixed telephone line, the telephone n umber of the caller appears on the handset display. You can also see his or her name if it is transmi tted by the network. If the name is programmed in the phonebook, the name in the [...]
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Page 17
English 17 Calls List 6 Calls List Each handset can store 30 calls in the Call List (received and missed) that can be reviewed later. Also the last 20 dialled calls are stored in th e Call list. When the memory is fu ll, the new calls automatically replace the oldest calls in the memory. 6.1 New calls Alert 6.2 T o vi ew new m issed call s 6.3 View[...]
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Page 18
18 Personalise the handset 6.5 Send a text message to a Calls list number 6.6 Delete an entry 6.7 Delete all entries 7 Personalise the handset 7.1 Ringtone and volume Ringtone You can choose from 10 different ringer mel odies for internal and external calls. 1 Enter the menu. 2 Select “Calls List”. 3 Select “Missed Calls, Received Ca lls or D[...]
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Page 19
English 19 Personalise the handset Ringer volume You can choose from 5 handset ringer volume levels and off. 7.2 Handset name You can change the name displayed on the handset during stan dby (max. 10 characters). 7.3 Keyp ad beep s 7.4 W allpaper You can choose from 3 different wallpaper pictures which appear in the backgro und during standby. 1 En[...]
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Page 20
20 Personalise the handset 7.5 Menu color 7.6 Setting the contrast 7.7 Setting the light timeout 7.8 Setting the screensa ver 7.9 Autotalk When there is an incoming call a nd the handset is on the base, the phone automatically takes the line when lifted from the base. Th is function can be turned on or off. 1 Enter the menu. 2 Select “Settings”[...]
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Page 21
English 21 Personalise the handset 7.10 P ABX Access code It is possible to use your telephone with a prefix number. When dial ling from the call list or phonebook, this prefix will be diall ed automatically before the number. 7.1 1 Redial length It’s possible to set the redial length o f 32 digits to 17 digits. By doing this you can prevent to s[...]
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Page 22
22 Base settings Set the alarm 8 Base settings 8.1 Ringt one You can choose from 5 different ringer melodie s. 8.2 Ringer V olume You can choose from 5 handset ringer volume levels. 1 Enter the menu. 2 Select “Clock & Alarm”. 3 Select “Alarm”. 4 Select “On”. 5 Select “Once”, “On daily”, or “Mon to Fri” and confirm. If yo[...]
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Page 23
English 23 Base settings 8.3 Dial Mode There are 2 types of dialling mode: • DTMF/T one dialling (most common used) • Pulse dialling (for older installations) To change the dialling mode: 8.4 Recall (Flash) Press the Flash key “R” (Key 8 - Picture 2E) to use certain services o n your external line such as “call waiting” (if your phone c[...]
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Page 24
24 Factory Reset 8.6 Rin g Priority If you have more then one ha ndset registered, you can choo se which handset should rin g first before the others starts to ring. You can also set the amount of rings (2,4 or 6) after the others start to ring . 8.7 First ring O n/Off If you have Caller ID service, your ph one will not ring until the cal ler infor[...]
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Page 25
English 25 Agenda 10 Agenda You can set 5 event (ap pointments or remin ders) which you can give a name and an alarm by date and time . The event can be s hown as a text me ssage with our with out alarm. The events are stored inside the handset so each handset can have it’s own events. When a reminder is On, the event name is show together with t[...]
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Page 26
26 SMS 11 S M S You can send and re ceive SMS with your telephone . This section tells yo u how to use the SMS feature. The phone keeps the messages which are re ceived in the Inbo x. You can store a total of 50 SMS messages across a ll handsets Outboxes, Draft and inbox. Messages which are ready to be send out to the SMS-server are store d in the [...]
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Page 27
English 27 SMS 1 1.3 Read and view the lis t of received messages (Inbox) Your telephone display indi cates if there are new messages received . The icon will be shown along with “You have X new message s”. When there are new message: Read the inbox by the menu: 1 Press left soft key “Read”. The Inbox list appears o n the display . This is [...]
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Page 28
28 SMS 1 1.4 Reading and sending the saved message (Draf t folder) If you save a message to complete o r send later it will be stored in the Draft box. You can write a message and send it later by saving it into the Draft box. Only one message can be stored in each user’s draft bo x. Edit or Send texts in the draft folder: You have now the same o[...]
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Page 29
English 29 SMS 1 1.7 Delete messages 1 1.8 SMS Settings SMS Service center numbers To send and receive SMS text messages you need the telephon e number of your Network’s SMS Centre. These numbers have been pre-loa ded into the phone. If you accidentally delete the SEND or RECEIVE SMS Service Centre numbers you will need to re-enter them in order [...]
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Page 30
30 SMS 1 1.9 User Areas If you have more than one SMS terminal device on the same telephone line you must create different User Areas. Each user can have his own Inbox and outbox which a re only accessible by a pin code. By giving e ach user different sub addresses, they can rece ive there own private messages. In order to receive personal SMS me s[...]
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Page 31
English 31 SMS Edit a user ma ilbox Delete a user mailbox Set the Common mailbox sub address 3 Enter the mailbox PIN code and press OK. 4 Select the message you want and press “Read”. 1 Enter the menu. 2 Select “Text Messaging”. 3 Scroll to the mailbox you want to edit and press “Select”. 4 Enter the 4 PIN password and press OK. 5 Selec[...]
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Page 32
32 Additional handsets a nd base stations 12 Additional handset s and base stations You can subscribe up to 5 handsets on a base. Each handset can register up to 4 base stations and the user can select the base he wants to use. 12.1 Adding a new handset To put the base into registration mode : On the handset: 12.2 Removing a handset This procedure [...]
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Page 33
English 33 Additional handsets and base stations 12.4 Using the intercom feature Calling an internal handset T ransfer an e xternal call to an other hand set During an external cal l: Conference call You can talk between 2 handsets and an external line at the same time. During an external cal l: T aking an external call during an internal communica[...]
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Page 34
34 Troubleshooting 13 T roubleshooting 14 T echnical dat aT echnical characteristics Symptom Possible cause Solution No display Batteries uncharged Check the position of the ba tteries Recharge the batteries Handset turned OFF T urn ON the handset No tone T elephone cord badly connected Check the telephone cord connection The line is occupied by an[...]
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Page 35
English 35 Warranty 15 W arranty 15.1 Warr anty period The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causin g a negligible effect on operation or value of the equipment are not covered. The war[...]
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Page 39
R00001 SERVICE RETURN CARD - RÜCKSENDEKARTE - CARTE DE RETOUR SERVICE - RETOURFICHE RETURN WITH YOUR DEFECT PRODUCT Name/Vorname/Prénom/Naam: Surname/Familienname/Nom/Famili enaam: Street/Straße/ Rue/Straat: Country/Land/Pays/Land: Tel./Tél.: E-mail: Model name/Modellbezei chnung/Nom du modèle/Modelnaam: Serial Nr/Seriennummer/N° série/Serie[...]
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Page 40
Orbit visit our website www.topcom.net MD2500171[...]