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Toshiba B-EV4D manual

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Table of contents for the manual

  • Page 1

    TOSHIBA Barcode Printer B-EV4D SERIES Owner’s Manual[...]

  • Page 2

    CE Compliance (for EU only) This product complie s with the requirements of EMC and Low Volt age Directives incl uding their amendments. VORSICHT: Maschinenlärminformations-Ve rordnung 3. GPSGV, de r höchste Schalldruckpeg el beträgt 70 dB(A) oder weniger gemäß EN ISO 7779. Copyright © 2008 by TOSHIBA TEC CORPORATION A ll Rights Reserved 570 [...]

  • Page 3

    Safety Summary ENGLISH VERSION ( ) i Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and underst ood before handling or maintaining the equipm ent. Do not [...]

  • Page 4

    Safety Summary ENGLISH VERSION ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric sh[...]

  • Page 5

    ENGLISH VERSION EO1-33088 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1 -1 1.1 Introduction .............................................................................................................. ...... E1-1 1.2 Features ...............[...]

  • Page 6

    ENGLISH VERSION EO1-33088 APPENDIX 2 INTERFACE .......................................................................................................... E A2-1 GLOSSARIES CAUTION! 1. This manual may not be copied in whole or in par t without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification[...]

  • Page 7

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking 1.4 Accessories Thank you for choosing the TOSHIBA B-EV4D series barcode printer. This Owner’s Manual contains valuab le information from general set-up to confirming the printer's operation us ing test prints.[...]

  • Page 8

    1. PRODUCT OVERVIEW ENG LISH VERSION EO1-33088 1.4 Accessories E1- 2  When purchasing the power cord Since the power cord set is not encl osed in this unit, please purchase an a pproved one that meets the following standard from your authorized TOSHIBA TEC representative. (As of August 2008) Country Agency Certification mark Country Agency Certi[...]

  • Page 9

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.5 Appearance E1- 3 1.5 Appearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introdu ced in this section are used in the following chapters. Dimensions in mm (inches) Power Jack Power Switch Fanfold paper slot Parallel Interface Connector (Centronics) USB Interfa[...]

  • Page 10

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.5 Appearance E1- 4 1.5.4 Interior WARNING! Do not touch the print head or around it just after printing. You may get burned as the p rint head becomes very hot during printing. Top Cove r Media Guide Media Holder Lock Switch Black Mark Sensor Cover Open Senso r Feed Gap Sensor (Receiver) Media Guide A[...]

  • Page 11

    1. PRODUCT OVERVIEW ENG LISH VERSION EO1-33088 1.5 Appearance E1- 5 1.5.5 Button and Indicator Lamp The [FEED] button operates as FEED button or PAUSE button depending on the printer statuses. As the FEED button • Pressing this button when the printer is in online state causes a media feed. • Pressing this button after removing a cause of an er[...]

  • Page 12

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.1 Precautions E2- 1 2. PRINTER SETUP 2.1 Precautions This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media, and perform ing a test print. To insure the best operating environment, [...]

  • Page 13

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.2 Procedure before Operation E2- 2 2.2 Procedure before Operation 2.3 Turning the Printer ON/OFF 2.3.1 Turning ON the Printer This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions in this manual and set up the printer a[...]

  • Page 14

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.4 Connecting the Cables to the Printer E2- 3 2.3.2 Turning OFF the Printer 1. Before turning off the printer power switch verify that the Indicator Lamp is illuminated in green, not flashing. 2. To turn OFF the printer power press the power switch as shown in the diagram below. Note that ( { ) is the pow[...]

  • Page 15

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.4 Connecting the Cables to the Printer E2- 4 2.4 Connecting the Cables to the Printer The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to m ake cable connections to other devices. Depe nding on the appli cation software you use to p[...]

  • Page 16

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.5 Connecting the Power Adapter and the Power Cord E2- 5 2.5 Connecting the Power Adapter and the Power Cord 1. Make sure that the printer power switch is in the OFF (O) position. 2 . Insert the Power Cord into th e inlet of the Power Adapter. 3. Insert the Power Adapter connector into the Power Jack on t[...]

  • Page 17

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.6 Opening/Closing the Top Cover E2- 6 2.6 Opening/Closing the Top Cover When opening or closing the Top Cover, please be sure to follow the instructions below. To open the Top Cover: 1. Press down the Top Cover Release Button to unlock the Top Cover, then fully open the Top Cover. As the Top Cover is hel[...]

  • Page 18

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media E2- 7 2.7 Loading the Media This section describes how to load a me dia in the printer. This printer accepts label rolls, tag rolls, and fanfold paper stocks. Please use TOSHIBA TEC approved media. NOTES: 1. Please perform a media sensor calib ration whenever you change the media type[...]

  • Page 19

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media E2- 8 2.7 Loading the Media (Cont.) 2. Slide the Media Holder Lo ck Switch to the Unlock ( ▲ ) side to release the Media Holders. 3. Open the Media Holders. 4. Place a media roll between the Media Holders so that the media is fed with the print side facing up. Fit the projection of [...]

  • Page 20

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media E2- 9 2.7 Loading the Media (Cont.) 6. Adjust the media sensor position and select a sensor type to be used. . (Refer to Section 2.9.1) This printer is provided with a Black Mark Sensor which detects black marks printed on the reverse side of the media, and a Feed Gap Sensor which det[...]

  • Page 21

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media E2-10 2.7 Loading the Media (Cont.) 9. Close the Top Cover gently and push down the arrow-indicating portions until they click. 10. Press the [FEED] button to check for a proper media feed. There are three issue modes ava ilable for this printer. Batch mode: In the batch mode, the med[...]

  • Page 22

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media E2-11 NOTES : 1. When issuing labels without removing them from the backing paper, it is not necessary to pass the media through the Strip Bl ock. 2. When the media is correctly set, the backing paper is supposed to be pinched by the Platen and the Strip Feed Roller as shown bel ow. 3[...]

  • Page 23

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media E2-12 2.7 Loading the Media (Cont.) Cut mode (Option): When the Cutter is installed, the media is automatically cut. After loading the media as described on the previous pages, insert the leading edge of the media through the Media Outlet of the Cutter Cover. How to Load Fanfold Paper[...]

  • Page 24

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media E2-13 2.7 Loading the Media (Cont.) When a media roll has an outside diameter exceeding 127 mm (5 ” ) and the inner core diameter of 76.2 mm (3 ” ), the optional External Media Roll Hanger is required. 1. Fit the protrusions on the bottom of the printer into the holes in the Exter[...]

  • Page 25

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities E2-14 2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities 2.8.1 Media Sensor Calibration This utility is used to calibrate th e sensitivity of the Feed Gap/Black Mark Sensor. It is necessary to set the media senso rs [...]

  • Page 26

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities E2-15 2.8.2 Self Print Test and Dump Mode 1. Turn off the printer power and install a media roll on the printer. 2. Press the [FEED] Button while turning on the printer. The Indicator Lamp will light up in the following order: Green (Fl[...]

  • Page 27

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities E2-16 2.8.2 Self Print Test and Dump Mode (Cont.) The test print contents should be changed by the following commands and parameters: PROGRAM VERSION: VX.XX XXXX --- Fi rmware version and checksum TONE ADJUST: +XX ----------------------[...]

  • Page 28

    2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.9 How to Use an SD Card E2-17 2.9 How to Use an SD Card This printer enables you to save prin t formats, writable characters, True Type fonts, etc. in commercially available SD cards. For available SD card types, please ask the nearest TOSHIBA TEC representative. For how to save data in an SD card, pleas[...]

  • Page 29

    3. MAINTENANCE ENGLISH VERSION EO1-33088 3.1 Cleaning E3- 1 3. MAINTENANCE 3.1 Cleaning 3.1.1 Print Head This chapter describes how to pe rform routine ma intenance. To ensure the continuous high quality operation of your printer, you should perform a regular maintenance routine. For high throughput it should be done on a daily basis. Fo r low thro[...]

  • Page 30

    3. MAINTENANCE ENGLISH VERSION EO1-33088 3.1 Cleaning E3- 2 3.1.2 Platen/Sensors 3.1.3 Cover 3.1.4 Media Housing 1. Wipe the Platen with a soft cl oth moistened with absolute ethyl alcohol. 2. Remove dust or paper particles from wipe the Black Mark Sensor, Feed Gap Sensor, and Cover Open Sensor with a dry soft cloth. Wipe the Cover with a dry soft [...]

  • Page 31

    3. MAINTENANCE ENGLISH VERSION EO1-33088 3.2 Care/Handling of the Media E3- 3 3.1.5 Strip Sensor/Strip Roller (Option) 3.2 Care/Handling of the Media 1. Wipe the Strip Roller with a soft cloth moistened with absolute ethyl alcohol. 2. Remove dust or paper particles from the Strip Sensor with a dry soft cloth. • Do not store media for longer than [...]

  • Page 32

    4. TROUBLESHOOTI NG ENGLISH VERSION EO1-33088 4.1 Troubleshooting Guide E4- 1 4. TROUBLESHOOTING 4.1 Troubleshooting Guide Symptom Cause Solutions The power cord is not connected to the Power Adapter. Disconnect the power cord from the AC outlet, connect the power cord to the Power Adapter, then connect it to the AC outlet. （ ⇒ Section 2.5 ） [...]

  • Page 33

    4. TROUBLESHOOTI NG ENGLISH VERSION EO1-33088 4.2 Status Lamp E4- 2 Symptom Cause Solutions TOSHIBA TEC approved media is not used. Replace the media with TOSHIBA TEC approved one. Labels are not separated from the backing paper smoothly. (When the optional strip unit is fitted.) Label loading method is incorrect. Load the label properly. ( ⇒ Sec[...]

  • Page 34

    4. TROUBLESHOOTI NG ENGLISH VERSION EO1-33088 4.3 Removing Jammed Media E4- 3 Flashing speed of the LED Status Flashing interval Flashing slowly 1 sec. Flashing at medium speed 0.5 sec. Flashing fast 0.2 sec. 4.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. 1. Turn the power off. 2. Open the T[...]

  • Page 35

    APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.1 Printer EA1- 1 APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications a nd supplies for use on the B-EV4D printer. A1.1 Printer The following are the printer specifications. Item B-EV4D-GS14-QM-R AC100 to 240V, 50/60 Hz 100 to 120V: 2.93 A, 70.3 W max., 200 to 240V: 2.91 A,[...]

  • Page 36

    APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.2 Options EA1- 2 Item B-EV4D-TS14-QM-R AC100 to 240V, 50/60 Hz 100 to 120V: 2.48 A, 59.5 W max., 200 to 240V: 2.46 A, 59.8 W ma x. 100 to 120V: 0.91 A, 2.18 W max., 200 to 240V: 0.91 A, 2.18 W ma x. Supply voltage Power consumption During a print job During standby Power supply Operating temper[...]

  • Page 37

    APPENDIX 1 SPECIFICATIONS ENG LISH VERSION EO1-33088 A1.2 Options EA1- 3 A1.2 Options Option Name Type Description AC Adapter Cover B-EV904-AC-QM-R Attached to the printer bottom for housing the AC adapter. Cutter module B-EV204-F-QM-R B-EV204-P-QM-R A cutter unit that makes full cuts. A cutter unit that makes partial cuts. Strip module B-EV904-H-Q[...]

  • Page 38

    APPENDIX 1 SPECIFICATIONS ENG LISH VERSION EO1-33088 A1.3 Media EA1- 4 A1.3.1 Media Type (Cont.) Unit: mm (inch) Issue mode Item Batch mode Strip mode Cut mode c Width including backing paper 25.4 to 112 (1.0 to 4.4 1) d Media width 22.4 to 109 (0.88 t o 4.29) 203 dpi 10 to 999 (0.39 to 39.3) 25.4 to 152.4 (1.0 to 6) 25.4 to 999 (1.0 to 39.3) Label[...]

  • Page 39

    APPENDIX 1 SPECIFICATIONS ENG LISH VERSION EO1-33088 A1.3 Media EA1- 5 A1.3.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable within the full range of the media width. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the[...]

  • Page 40

    APPENDIX 1 SPECIFICATIONS ENG LISH VERSION EO1-33088 A1.3 Media EA1- 6 The figure below shows the effective print area on the media. N OTES: 1. Be sure not to prin t on the 1.5-m m wide area fr om the media e dges (shaded area in the ab ove figure) . 2. The centre of media should be positioned at t he centre of th e print head. 3. Print quality is [...]

  • Page 41

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33088 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE  Interface Cables To prevent radiation and reception of electrical no ise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings. • Keep as short as possible. • Should [...]

  • Page 42

    GLOSSARIES ENGLISH VERSION EO1-33088 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate[...]

  • Page 43

    GLOSSARIES ENGLISH VERSION EO1-33088 GLOSSARIES Supply Media Tag A type of media having no adhesive backing but black marks to indicate the print area. Usually tags are made of cardboard or other durable material. Thermal print head A print head using thermal transfer or thermal direct printing method.[...]

  • Page 44

    E EO1-33088C[...]