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Toshiba B-EX4 manual

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Table of contents for the manual

  • Page 1

    PRINTED IN JAPAN TOSHIBA Thermal Printer B-EX4 SERIES Document No. EO18-33027 Original Mar , 2011 (Revised ) (PRELIMINARY VERSION) Maintenance Manual[...]

  • Page 2

    EO18-33027 TABLE OF CONTENTS Page 1. UNPACKING-------------------------------------------------------------------------------------------------------- 1- 1 1.1 PROCEDURES ---------------------------------------------------------------------------------------------------1- 1 1.2 CHECKS ----------------------------------------------------------------[...]

  • Page 3

    EO18-33027 5. SYSTEM MODE ---------------------------------------------------------------------------------------------------- 5- 1 5.1 OPERATION PANEL --------------------------------------------------------------------------------------------5- 1 5.2 OVER VIEW ---------------------------------------------------------------------------------------[...]

  • Page 4

    EO18-33027 5.5 Fine adjustment val ue setting/ ADJU ST SET ------------------------------------------------------------ 5-37 5.5.1 Feed / FEED ADJ. ----------------------------------------------------------------------------------------- 5-38 5.5.2 Cut positi on / CUT ADJ -----------------------------------------------------------------------------[...]

  • Page 5

    EO18-33027 6. ON LINE MODE ----------------------------------------------------------------------------------------------------- 6-1 6.1 THRESHOLD SETTING -------------------------------------------------------------------------------------------- 6-8 6.2 ONLINE MODE LCD DISPLAY ----------------------------------------------------------------------[...]

  • Page 6

    EO18-33027 CAUTION! 1. This manual may not be copied in whole or in part without prior written perm ission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. Copyright © 2011 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Izunok uni-shi, Shizuoka-ken, JAP AN[...]

  • Page 7

    1. UNPACKING EO18-33027 1.1 PROCEDURE 1- 1 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accessories and the front pad from the carton. 3) Unpack the pads and the printer from the carton. 4) Remove the four pieces of tape and the rear pad from the printer. Carton Accessories Front Pad Tape Tape[...]

  • Page 8

    1. UNPACKING EO18-33027 1.1 PROCEDURE 1- 2 5) Open the top cover and remove the five pieces of tape. And then, open the ribbon shaft holder plate to remove the ribbon shaft pad from the printer. Top Cover Ribbon Shaft Holder Plate Ribbon Shaft Pad Tape Tape OPEN[...]

  • Page 9

    1. UNPACKING EO18-33027 1.2 CHECKS 1- 3 1.2 CHECKS 1) Check for damage or scratches on the printer. 2) Confirm that none of the accessories are missing. The parts below are provided as accessories.  CD-ROM (1 pc.)  Carton Safety precautions Quick installation manual NOTES: Keep the carton and pads for later transport. 2. PRINTER INSTALLATION [...]

  • Page 10

    3. NOTE FOR OPTIONAL EQUIPMENT IN STALLATION/MAJOR UNIT REPLACEMENT EO18-33027 /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 3-1 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION /MAJOR UNIT REPLACEMENT/MAINTENANCE WARNING! 1. Turn the power off and disconnect the power cord before replacing the main parts. 2[...]

  • Page 11

    3. NOTE FOR OPTIONAL EQUIPMENT IN STALLATION/MAJOR UNIT REPLACEMENT EO18-33027 /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 3-2 2. Do not remove the screws below. Doing so will require the printer block position adjustment with the jig. 3. Be careful not to damage the sensor window. If so, the sensor c[...]

  • Page 12

    3. NOTE FOR OPTIONAL EQUIPMENT IN STALLATION/MAJOR UNIT REPLACEMENT EO18-33027 /MAINTENANCE 3.1 OPENING/CLOSING THE TOP COVER 3-3 3.1 OPENING/CLOSING THE TOP COVER When opening the top cover, fully open the top cover to the open position. When closing, softly close it to the close position. 3.2 REMOVING THE SIDE PANEL (L) Remove the three M3x6 scre[...]

  • Page 13

    3. NOTE FOR OPTIONAL EQUIPMENT IN STALLATION/MAJOR UNIT REPLACEMENT EO18-33027 /MAINTENANCE 3.3 OPENING/CLOSING THE PRINTER BLOCK 3-4 4) Raise the print head block until it stops. NOTE: DO NOT excessively push down the print head bl ock to close it. Dosing so may cause a failure of the print head block or damage to the print head. Print Head Block[...]

  • Page 14

    3. NOTE FOR OPTIONAL EQUIPMENT IN STALLATION/MAJOR UNIT REPLACEMENT EO18-33027 /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL 3- 5 3.4 REMOVING THE OPERATION PANEL 1) Open the top cover. (Refer to section 3.1.) 2) Remove the side panel (L) from the printer. (Refer to section 3.2.) 3) Fully open the top cover, otherwise the operation panel ass’y is[...]

  • Page 15

    3. NOTE FOR OPTIONAL EQUIPMENT IN STALLATION/MAJOR UNIT REPLACEMENT EO18-33027 /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL 3- 6 6) Disconnect the operation panel harness from the operation panel ass’y. Operation Panel Ass’y Operation Panel Harness[...]

  • Page 16

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4- 1 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! 1. Make sure to unplug the power cord before installing the optional equipment. 2. Be careful not to pinch your fingers or hands with the covers. CAUTION! When replacing parts or[...]

  • Page 17

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.1DISC CUTTER (B-EX204-QM-R) 4- 2 4.1 DISC CUTTER (B-EX204-QM-R) WARNING! Be careful not to injure your fingers when installing the cutter unit. All the following parts are supplied with the kit. Make sure you have all items shown below. Description Q’ty/Unit Description Q’ty/Unit Cut[...]

  • Page 18

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.1DISC CUTTER (B-EX204-QM-R) 4- 3 4) Put the cutter in front of the printer. Connect one side of the cutter harness to CN15 on the Main PC Board. And connect another side to the disc cutter PC Board. 5) Put the cutter on the printer through fit the hooks. And fix it to the printer with th[...]

  • Page 19

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4- 4 4.2 ROTARY CUTTER (B-EX204-R-QM-R) WARNING! Be careful not to injure your fingers when installing the cutter unit. All the following parts are supplied with the kit. Make sure you have all items shown below. Description Q’ty/Unit Description Q’ty[...]

  • Page 20

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4- 5 4) Assemble the Rotary Cutter Frame A and Rotary Cutter Frame B with an SMW-4x8 screw removed in step 2). 5) Confirming the orientation of t he Rotary Cutter PC Board, fix it to the Rotary Cutter Frames A and B with three SMW-3x6 screws. Then, attach[...]

  • Page 21

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4- 6 NOTE : When attaching the B-8204-QM cutter module, replace the original cutter paper guide C with the enclosed B-SX cutter paper guide C using the following procedure. (1) Remove the two M-4x6 Set Screws from the cutter unit to detach the cutter pape[...]

  • Page 22

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4- 7 1) Turn the power off and disconnect the power cord. 2) Open the top cover, and push up the hooker and take out the front cover bottom. 3) Remove the three M3x6 screws from the side panel (L). Move the side panel (L) to the back and push up it to rem[...]

  • Page 23

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4- 8 5) Connect the 9-pin connector of the harness ass’y to CN7 on the cutter driver unit, respectively. 6) Fit the bush to the harness ass’y in the orientation as shown below. 7) Insert the harness ass’y into the hole in the main frame. Fit the bus[...]

  • Page 24

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4- 9 8) Fix the harness ass’y with the clamp. 9) Connect the 9-pin connector of the harness ass’y to CN15, and 2-pin connector to CN18 on the Main PC board, respectively. 10) Turn the head lever counterclockwise to Free position. 11) Open the ribbon s[...]

  • Page 25

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4- 10 13) Connect the four harnesses of the cutter unit to CN8, CN10, CN11 and CN12 on the cutter drive unit. 14) Fit the two tabs of the cutter drive unit into the notches, and then fix the cutter unit with the three SM-4x8 screws. Cutter Unit Cutter Dri[...]

  • Page 26

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.2 ROTARY CUTTER (B-EX204-R-QM-R) 4-11 15) Attach the cutter cover to the cutter unit with the two screws so that the tab of the cutter cover turns on the cutter cover open switch. NOTES: 1. Be careful not to pinch the cutter harness by the cutter cover. 2. Make sure that the anti-static [...]

  • Page 27

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) 4-12 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) This optional device is used for strip print, which cannot be used together with either B-EX204-QM-R or B-EX204-R-QM-R. When using a strip module together with an RFID module, be sure to install the RFID module [...]

  • Page 28

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) 4-13 1) Turn the power off and disconnect the power cord. 2) Open the top cover, and pus h up the hooker and take out the front cover bottom. 3) Remove the three M3x6 screws from the side panel (L). Move the side panel (L) to the back and push up it to [...]

  • Page 29

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) 4-14 5) Align the notch of the take-up holder with the screw hole of the rewinder ass’y, and attach them to the printer with the four M-3x6 screws and the M-3x6 screw. 6) Attach the rewind full sensor (LED) to the base with the SM-3x6 screw. 7) Fit th[...]

  • Page 30

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) 4-15 8) Insert the longer harness of the rewind full sensor (Tr) into the hole in the printer frame. Fit the bush into the hole. 9) Connect the longer harness of the rewind full sensor (Tr)and the rewinder harness to CN4 and CN15 on the Main PC board. H[...]

  • Page 31

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) 4-16 NOTES : 1. You should change the selection switch setti ng depending on the issue mode. Improper setting may affect the print quality. STANDARD/PEEL OFF (STRIP): Batch or strip mode REWINDER: Built-in rewinder mode For the cut mode, the selection s[...]

  • Page 32

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) 4-17 13) Raise the print head block until it stops. 14) Secure the strip sensor (LED) and strip sensor (Tr) to the printer with the M4x6 screws. 15) Connect the shorter harness of the strip sensor (Tr) to the strip sensor harness (for LED). SMW-4x8B Scr[...]

  • Page 33

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 PEEL OFF MODULE (B-EX904-H-QM-R) 4-18 16) Fix the connected strip sensor harness (for LED) to the base with the cable clamp. While passing the other strip sensor harness through the cut and the bush, reassemble the operation panel ass’y to the printer. Then pass the strip sensor harn[...]

  • Page 34

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.3 STRIP MODULE (B-EX904-H-QM-R) 4-19 20) When using the printer in batch mode or strip mode, attach the front plate removed in step 2). 21) When using the printer in built-in rewinder mode, attach the rewinder guide plate to the front of the printer with the two SMW-4x8B screws. 22) Adju[...]

  • Page 35

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4-20 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. NOTE : The ribbon saving module is standard on the B-EX4T series. Solenoid (1 pc.) RSV PC Board (1 pc.) Sole[...]

  • Page 36

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4-21 4) Secure the RSV PC board to the printer with the locking supports. NOTE : Do not push the center of the RSV PC board when attaching it to the printer. Doing so may break the PC board. Hold t he locking supports and push them into the holes f[...]

  • Page 37

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.4 RIBBON SAVING MODULE (B-EX904-R-QM-R) 4-22 6) Attach the cable clamp to the frame of the printer. Fix the solenoid cable with this cable clamp. NOTE : Be careful not to snag the solenoid harness when running it. 7) Connect the solenoid harness to CN1 on the RSV PC board and CN11 on the[...]

  • Page 38

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.5 USB INTERFACE BOARD (B-EX700-RTC-QM-R) 4-23 4.5 RTC/USB Host I/F Card (B-EX700-RTC-QM-R) This optional interface board is provided with the interface port, which allows for the installation of USB devices. Packing List The following parts are supplied with the kit. Make sure you have a[...]

  • Page 39

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.5 USB INTERFACE BOARD (B-EX700-RTC-QM-R) 4-24 Step 2. Remove the Blind Plate C from the back. Step 3. Install the B-EX700-RTC-QM-R RTC/USB host I/F card in the printer. And fix the 2 M-3x6 screws from the back. Step 4. Connect the RTC/USB host I/F card harness to J21 on the Main PC Board[...]

  • Page 40

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.6 EXPANSION I/O INTERFAC E BOARD (B-EX700-IO-QM-R) 4-25 4.6 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) This optional interface board is provided with an expansion I/O interface. Packing List The following parts are supplied with the kit. Make sure you have all items shown below. Exp[...]

  • Page 41

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.6 EXPANSION I/O INTERFAC E BOARD (B-EX700-IO-QM-R) 4-26 Installation Procedure Step 1. Remove the three M3x6 screws from the side panel (L). Move the side panel (L) to the back and push up it to remove. Step 2. Remove the Blind Plate D from the back. Step 3. Install the B-EX700-IO-QM-R E[...]

  • Page 42

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.6 EXPANSION I/O INTERFAC E BOARD (B-EX700-IO-QM-R) 4-27 Step 4. Connect the Expansion I/O Board har ness to J3 on the Main PC Board. Step 5. Reassemble the side panel (L) in the reverse order of removal. Step 6. Perform a loop back check to confirm that the expansion I/O board functions [...]

  • Page 43

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.7 Wireless L AN BOARD (B-EX700WLAN-QM-R) 4-28 4. 7 WIRELESS LAN BOARD (B-EX700-WLAN-QM-R) This optional interface board is provided with an expansion I/O interface. Packing List The following parts are supplied with the kit. Make sure you have all items shown below. WLAN Board (1 pc.) In[...]

  • Page 44

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.7 Wireless L AN BOARD (B-EX700WLAN-QM-R) 4-29 Installation Procedure Step 1. Remove the three M3x6 screws from the side panel (L). Move the side panel (L) to the back and push up it to remove. Step 2. Remove the Blind Plate D from the back. Step 3. Install the B-EX700-IO-QM-R Expansion I[...]

  • Page 45

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.7 Wireless L AN BOARD (B-EX700WLAN-QM-R) 4-30 Step 4. Connect the Expansion I/O Board har ness to J3 on the Main PC Board. Step 5. Reassemble the side panel (L) in the reverse order of removal. Step 6. Perform a loop back check to confirm that the expansion I/O board functions properly. [...]

  • Page 46

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.8 Parallel I/F card (B-EX700-CEN-QM-R) 4-31 4.8 PARALLEL INTERFACE card (B-EX700-CEN-QM-R) B-EX700-CEN-QM-R is an optional parallel interf ace card for the B-EX4T/EX6T-QM-R Series. Packing List The following parts are supplied with the kit. Make sure you have all item s shown below. Para[...]

  • Page 47

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.8 Parallel I/F card (B-EX700-CEN-QM-R) 4-32 Installation Procedure Step 1. Remove the three M3x6 screws from the side panel (L). Move the side panel (L) to the back and push up it to remove. Step 2. Remove the Blind Plate A from the back. Step 3. Install the B-EX700-CEN-QM-R Parallel I/F[...]

  • Page 48

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33027 4.8 Parallel I/F card (B-EX700-CEN-QM-R) 4-33 Step 4. Connect the parallel interface har ness to J2 on the Main PC Board. Step 5. Re-attach the Side Panel (L) to the printer. Connector J2 Parallel interface harness[...]

  • Page 49

    5. SYSTEM MODE EO18-33027 5.1 OPERATION PANEL 5-1 5. SYSTEM MODE The system mode can be entered by the following procedu re from printer power off condition. • Press [FEED] key and [PAUSE] key at the same time • Press [MODE] Key In this mode, the printer self-test operati on and parameter setting operation are performed. When displaying top men[...]

  • Page 50

    5. SYSTEM MODE EO18-33027 5.2 OVERVIEW 5-2 In System Mode, the keys function as described below. Key Compatible Key Function [MODE] Non Display top menu without saving setting. [CANCEL] [FEED] + [RESTART] Displa y upper menu without saving setting. [ENTER] [PAUSE] Display next menu. [UP] [FEED] Move cursor up. Not move when cursor in the upset posi[...]

  • Page 51

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-3 5.3 SELF-DIAGNOSTIC TEST  Outline of Self-Diagnostic Test In the Self-Diagnostic Test mode ,the printer checks and prints out the printer system information such as the sensor or interface, and the Maintenance Counter. Also it makes the print head broken element check. The Self-Diagnostic Te[...]

  • Page 52

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-4 • Menu operation procedure example English Procedure Press [FEED] key and [RESTART ] key when turning on the printer. Display 「 System Mode / SYSTEM MODE 」 . Select <1>Diagnostics/<1>DIAG. 」 and press [ENTER] Key. Display 「 <1>Diagnostics/<1>DIAG. 」 menu. Sel[...]

  • Page 53

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-5 • COUNTER PARAMETE PRINT CONTENTS << COUNTER >> TOTAL FEED 0.0km [QM] FEED 0.0km FEED1 0.0km FEED2 0.0km FEED3 0.0km FEED4 0.0km PRINT 0.0km PRINT1 0.0km PRINT2 0.0km PRINT3 0.0km PRINT4 0.0km CUT 0 HEAD U/D 0 RIBBON 0h SOLENOID 0h 232C ERR 0 SYSTEM ERR 0 POWER FAIL 0 << ADJ[...]

  • Page 54

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-6 Print condition: Label length 490mm Print method Setting by user Sensor type Non 203dpi 6ips Speed 305dpi 5ips Issuing number 1 piece Issuing mode Setting by user Other No mount winding motor << COUNTER >> Item Content Range Count condition TOTAL FEED Total label distance covered (c[...]

  • Page 55

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-7 When the power is off, a drive time of 27 seconds or less is rounded down and backed up. 232C ERR RS-232C hardware erro r count 0 ∼ 255 Counts when a parity error or a framing error occurs. * When data of several bytes is transmitted continuously, counting is performed per byte. SYSTEM ERR Sy[...]

  • Page 56

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-8 << PARAMETER SETTINGS >> Item Content Print value OFF Disable STD Feed detected gap/mark to stop position. ECO Feed gap/mark between head and sensor to stop position. MEDIA LOAD Media loading ECO+BFeed Perform back feed after completion of ECO. ON Performed (A fine adjustment value [...]

  • Page 57

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-9 ON REFLECT+Bfe ed Perform back feed after movement of ON REFLECT. ON ALL+Bfeed Perform back feed fter movement of ON ALL. PC-850 PC-850 PC-852 PC-852 PC-857 PC-857 PC-8 PC-8 PC-851 PC-851 PC-855 PC-855 PC-1250 PC-1250 PC-1251 PC-1251 PC-1252 PC-1252 PC-1253 PC-1253 PC-1254 PC-1254 PC-1257 PC-12[...]

  • Page 58

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-10 TYPE1 When a label end or ribbon end state is detected, the printer stops even if it is printing. LBL/RBN END Label end/ribbon end process setting TYPE2 When a label end or ribbon end state is detected, the printer prints the current label as far as possible, then stops. TYPE1 Compatible with [...]

  • Page 59

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-11 ON Trace is enabled. BASIC TRACE Basic interpreter trace setting OFF Trace is disabled. << PANEL >> Item Content Print value ENGLISH English GERMAN German FRENCH French DUTCH Dutch SPANISH Spanish JAPANESE Japanese ITALIAN Italian MESSAGE Language selection for LCD messages PORTUGU[...]

  • Page 60

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-12 2 2bit NONE Non parity. ODD Odd parity. PARITY Parity selection EVEN Even parity. XON/XOFF XON/XOFF protocol (No XON output when the power is on, no XOFF output when the power is off) READY/BUSY READY/BUSY (DTR) prot ocol (No XON output when the powe r is on, no XOFF output when the powe r is [...]

  • Page 61

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-13 ON Enable Socket communication enable/disable OFF Disable SOCKET PORT Socket communication port number 0 ∼ 65535 DHCP DHCP setting ON DHCP function is enabled. OFF DHCP function is disabled. DHCP CLIENT ID DHCP client ID setting (hex decimaldisplay) Max. 64 characters DHCP HOST NAME DHCP hos[...]

  • Page 62

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-14 12M 12M 9M 9M 6M 6M 11M 11M 5.5M 5.5M 2M 2M 1M 1M ON Enable POWER SAVE Wireless LAN: Power save OFF Disable ON Enable WINS WINS enable/disable OFF Disable WINS IP ADDRESS WINS IP address ***.***.***.*** ON Enable LPR LPR enable/disable OFF Disable << RFID >> Item Content Print valu[...]

  • Page 63

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-15 AGC THRESHOLD RFID AGC threshold setting 0 ∼ 15 WRITE AGC AGC threshold for data write 0 ∼ 15 RETRY MIN AGC AGC thresho ld lower limit for retry 0 ∼ 15 OFF Detection is disabled. ON(ID) RFID error tag detection for ID area data TAG CHECK RFID error tag detection ON （ ACCESS PASSWORD ?[...]

  • Page 64

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-16 5.3.2 Auto Diagnostics/AUTO DIAGNOSTICS The printing procedure of “AUTO DIAG NOSTIC” of “DIAG.” is same as 「 5.3.1 Counter, Parameter/ MAINTENANCE COUNT 」 . The manu layer from top menu of system mode to AUTO DIAGNOSTICS is below. MENU ITEM System Mode / SYSTEM MODE <1>Diagno[...]

  • Page 65

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-17 Print condition: Label length 100mm Print method Setting by user Sensor type Non 203dpi Speed Speed 305dpi Issuing number 1 piece Issuing mode Setting by user Other No mount winding motor NOTES: “ ゜ ” (degree) of “ x x ” may not be prin ted correctly depend on code page selection [...]

  • Page 66

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-18 EEPROM 256B 256B: The data of checking area can be read/write correctly. Alphanumeric character is capacity of EEPROM. NG: The data of checking area c an not be read/write correctly. Memory for backup SDRAM 32MB Capacity of SDRAM Memory for system and drawing Sensor check contents The sensor v[...]

  • Page 67

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-19 SENSOR2 [H]20 ﾟ C [A]22 ﾟ C Open-air temperature sen sor status 0 to 86 °C, --°C if it cannot be detected) Thermal head temperature sensor status (0 to 86 °C) [R]4.2V [T]2.5V [E]2.7V Reflective sensor status for detecting the ribbon end state (0.0 to 5.0 V) Transmissive sensor s tatus ([...]

  • Page 68

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-20 Expansion I/O check contents EXP.I/O NG OK: Normal data NG: Abnormal data or the loop- back jig is not connected. Expansion I/O Connect the cable as illu strated below, then check the high out put/high input, low output/low input. . Internal serial I/F check contents EX.232C NG OK: Normal data[...]

  • Page 69

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-21 RFID module check contents RFID OK #00RV972 (EU0) R01 Module revision (U2 series only) Destination (U2 series only) RFID module version OK: Normal state NG: Erroneous state RFID module Module revisions and co rresponding countries B-SX704-RFID-U2-US-R Revision Country R00 US R01 US, AU, TW R02[...]

  • Page 70

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-22 USB memory mounts check contents USB MEMORY NG OK: Mounted NG: Not mounted USB memory BASIC program check contents BASIC M NONE NONE: No program Version: Program exist BASIC main program BASIC S NONE NONE: No program Version: Program exist BASIC system program[...]

  • Page 71

    5. SYSTEM MODE EO18-33027 5.3 SELF-DIAGNOSTIC TEST 5-23 5.3.3 Head broken dot check/HEAD CHECK The printing procedure of “Head check” of “DIAG.” is same as 「 5.3.1 Counter, Parameter/ MAINTENANCE COUNT 」 . The menu layer from top menu of syst em mode to HEAD CHECK is below. MENU ITEM System Mode / SYSTEM MODE <1>Diagnostics / <[...]

  • Page 72

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-24 5.4 PARAMETER SETTING  Outline of Parameter Setting In the Parameter Setting mode, various ki nds of parameters, such as comm unicat ion, key, LCD, etc. can be set. This will allow the use of the printer to comply with your operating conditions. The Parameter Setting menu contains the followin[...]

  • Page 73

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-25 5.4.1.1 Media loading / MEDIA LOAD ・ Disable / OFF Media loading function is di sabled (Same as feed by machine’s key) ・ Standard / STD When printer is tuned on, printer is resettled batch, or head is closed, printer detects gap/mark and feed the paper from sensor to thermal he ad which is [...]

  • Page 74

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-26 5.4.1.6 Ribbon save / RBN SAVE ・ Tag / TAG Enable ribbon save function (H ead op en/close lever: Tag position) ・ Label / LABEL Enable ribbon save function (Head open/close le ver: Label position) ） ・ Disable / OFF Disable ribbon save function (*1) If this setting is enabled when ribbon mo[...]

  • Page 75

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-27 5.4.2 Soft control setting / SOFTWARE SET Menu list Soft control setting / SOFTWARE SET MENU ITEM System Mode / SYSTEM MODE <2>Parameter setting / <2>PARAMETER SET Soft control setting / SOFTWARE SET Character code / FONT CODE Font “0” type / ZERO FONT Control code / CODE ESC LF N[...]

  • Page 76

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-28 5.4.2.1 Character code / FONT CODE ・ PC-850 ・ PC-852 ・ PC-857 ・ PC-8 ・ PC-851 ・ PC-855 ・ PC-1250 ・ PC-1251 ・ PC-1252 ・ PC-1253 ・ PC-1254 ・ PC-1257 ・ LATIN9 ・ Arabic ・ PC-866 ・ UTF-8 5.4.2.2 Font “0” type / ZERO FONT ・ ０ Non slash used ・ Ø Slash used (*) [...]

  • Page 77

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-29 5.4.2.4 Manual selection / MANUAL Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 0xFF 0x00 1 Hex decimal Non 2 0 Non h ・ CODE1 ・ CODE2 ・ CODE3 5.4.2.5 Peel-off wait status / PEEL OFF STATUS ・ Disable / OFF Disable change ・ Enable / ON Enable change 5.4.2.6 [...]

  • Page 78

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-30 5.4.2.8 Kanji special code / KANJI CODE ・ TYPE1 Windows code ・ TYPE2 Original code Printing character list for each type PRINT CHARACTER ＴＹＰＥ１ ＴＹＰＥ２ PRINT CHARACTER ＴＹＰＥ１ ＴＹＰＥ２  ２Ｄ２１ ２Ｃ４４ ㎜ ２Ｄ５０ ２Ｃ６６  ２Ｄ２２[...]

  • Page 79

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-31 5.4.2.12 Ribbon near end / RBN NEAR END ・ Disable / OFF Disable ribbon near end detection ・ 30m Enable ribbon near end: Remaini ng 30 m (Ribbon diameter is 38 mm) ・ 70m Enable ribbon near end: Remaini ng 70 m (Ribbon diameter is 43 mm) (*) There is a margin of error for this ribbon near end[...]

  • Page 80

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-32 Example of TYPE2 「 Case 1 」 Issuing number = 5, When label end is detected at 3 rd label issuing. (1) (2) (3) ↑ Stop by error after (3), LCD: “NO PAPER 2” When printer is restarted, issue (4) (5) after initial feed. The complete issued label is (1) (2) (3) (4) (5). 「 Case 2 」 Issuin[...]

  • Page 81

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-33 5.4.2.17 Threshold selection / THRESHOLD SELECT ・ Refractive sensor / REFLECT Set th reshold mode of refractive sensor ・ Transmmisive sensor / TRANS. Set th reshold mode of transmittive sensor Refractive sensor / REFLECT ・ Manual setting / MANUAL SET Use setting value by threshold mode ・ [...]

  • Page 82

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-34 5.4.3 LCD DISPLAY SETTING / PANEL Menu item list LCD DISPLAY SETTING / PANEL MENU ITEM System Mode / SYSTEM MODE <2>Parameter setting / <2>PARAMETER SET LCD DISPLAY SETTING / PANEL Language of LCD display / LCD LANGUAGE LCD detail setting / DISPLAY Machine na me / MACHINE NAME Print p[...]

  • Page 83

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-35 5.4.3.5 Contrast adjustment / CONTRAST Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 50 24 2 Decimal Non 2 0 Exist Non ・ + (Plus) Strong contrast ・ - (Minus) Weak contrast 5.4.4 Password setting / PASSWORD Menu list of Password setting / PASSWORD MENU ITEM Syste[...]

  • Page 84

    5. SYSTEM MODE EO18-33027 5.4 PARAMETER SETTING 5-36 5.4.4.1 Boot display of system mode a nd user mode when passw ord is enabled Password input display is displayed when booting sy stem mode and user mode if password is enabled. Password input for system mode English Procedure Press [FEED] key and [RESTART] key at the same time when printer turns [...]

  • Page 85

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-37 5.5 Fine adjustment value setting/ ADJUST SET  Outline of Printer Parameter Fine Adjustment In the Printer Parameter Fine Adjustment mode, you can fine adjust each parameter, such as Print tone, Print start position, Threshold, etc. which are set by the PC command. This is usef[...]

  • Page 86

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-38 5.5.1 Feed / FEED ADJ. Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil 単位 50.0 -50.0 0.1 Decimal Exist 2 1 Non mm +0.0mm Label 1 piece Print start position +3.0mm Label 1 piece Print start position -3.0mm Label 1 piece Print start position Paper feed di[...]

  • Page 87

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-39 +3.0mm Cut position -3.0mm Cut position Paper feed direction [Procedure for label having label pitch of less than 38 mm when the swing cutter is used] The minimum label pitch of the label which can be cut in norm al use is 38.0 mm. When a label having a label pitch of less than 38[...]

  • Page 88

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-40 (1) Idling (2) Completes pri nting the first label (A). (3) Feeds the label to the cut position, then cuts the gap at the front of label (A). (4) Back feeds to the home position. (5) Completes pri nting the second label (B). (6) Feeds the label to the cut position, then cuts the g[...]

  • Page 89

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-41 [Procedure for label having less than the min. label pitch for each issue spe ed when the rotary cutter is used] When the following conditions a re all met, the cut oper ation for the last label to be cut is as follows. Forward feed to the cut position → Cut with feeding → Fee[...]

  • Page 90

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-42 [Strip position fine adjustment] 0.0 ｍｍ +3.0mm -3.0mm 4mm 3mm ▼ 2mm Printing in strip iss ue mode is sto pped at the p osition where the distance fr om the middle point of the gap b etween labels to the end of t he strip shaft is 4 mm, since the ga p between labels is assum [...]

  • Page 91

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-43 5.5.3 Back feed / BACK ADJ Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 9.9 -9.9 0.1 Decimal Exist 1 1 Non mm +0.0mm Print start position (Home position after a back feed) +3.0mm Print start position (Home position after a back feed) -3.0mm Print st[...]

  • Page 92

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-44 5.5.4 X direction position / X ADJUST Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 99.5 -99.5 0.1 Decimal Exist 2 1 Non mm 5.5.5 Density fine tune (Thermal transfer) / TONE ADJ.(TRANS.) Max. Min. Step Display Sign Integer digit Decimal point digit 0[...]

  • Page 93

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-45 5.5.7 Ribbon (Rew inder) / RBN ADJ.<FW > Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 10 -15 1 Decimal Exist 2 0 Non step 5.5.8 Ribbon (Feeder) / RBN ADJ.<BK> Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 1[...]

  • Page 94

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-46 5.5.9 Refrective sensor fine tune / THRESHOLD <REFL.> Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 4.0 0.0 0.1 Decimal Non 1 1 Non V （ * ） If “0.0 V” is set, when the power is turned OFF then ON , the value “0.0 V” is returned to t[...]

  • Page 95

    5. SYSTEM MODE EO18-33027 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5-47 fine adjustment values are ±10. The ma x. value for each print speed is as b elow. When the value exceeds the maximum, it is automat ically corrected to the max. value. B-EX4T1-G B-EX4T1-T Speed Direct thermal Thermal transfer Direct thermal Thermal transfer 3ips +10step +10st ep[...]

  • Page 96

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5-48 5.6 TEST PRINT  Outline of Test Print In the Test Print mode, you can print the test pattern and set its conditions. This is useful to check the print quality of new media or ribbon. The Test Print menu contains the following: MENU ITEM System Mode / SYSTEM MODE <4>Test print / <4>TEST PR[...]

  • Page 97

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5-49 5.6.1.2 Print speed / PRINT SPEED The selection of printer speed has vari ation depend on resolution of printer. 203dpi 305dpi ・ 3ips ・ 6ips ・ 8ips ・ 10ips ・ 12ips ・ 14ips ・ 3ips ・ 5ips ・ 8ips ・ 10ips ・ 12ips ・ 14ips When the peel-off is selected as the issue type, th e maximum s[...]

  • Page 98

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5-50 Initial parameter values when turning the power on ISSUE COUNT 1 piece 203dpi ： 6”/sec PRINT SPEED 305dpi ： 5”/sec SENSOR Transmittive sensor ＰＲＴ ＴＹＰＥ Thermal transfer TYPE Batch issue LABEL LEN. 76mm PAPER Enable paper feeding Supplementary explanation: ・ Each fine adjustment pa[...]

  • Page 99

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5-51 5.6.2 1-dot slant line print / SLANT LINE(1DOT) 1-dot slant line Magnification of slant line 1-dot slant line （ Black area ratio: 16.7 ％） 5.6.3 3-dot slant line print / SLANT LINE(3DOT)[...]

  • Page 100

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5-52 3-dot slant line Magnification of slant line 3-dot slant line （ Black area ratio: 16.7 ％） 5.6.4 Charact er print / CHARACTERS 5.6.5 Barcode print / BARCO DE[...]

  • Page 101

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5-53 5.6.6 White line print / NON-PRINTING The printer feed white paper. 5.6.7 Factory test / FACTORY TEST 5.6.8 Auto print (Transmissive) / AUTO PRINT (TRANS.) The test print for manufacturing is started by t he following conditions. The parameter setting content and print density fine adjustment value are [...]

  • Page 102

    5. SYSTEM MODE EO18-33027 5.6 TEST PRINT 5-54 5.6.9 Auto print (Reflective) / AUTO PRINT (REFL.) The test print for manufacturing is started by t he following conditions. The parameter setting content and print density fine adjustment value are ignored.  The followin g test print is started by press any key except [CANCEL] key after each printin[...]

  • Page 103

    5. SYSTEM MODE EO18-33027 5.7 SENSOR ADJUSTMENT 5-55 5.7 SENSOR ADJUSTMENT  Outline of the Sensor Adjustment In the Sensor Adjustment mode, the status of the sensors and thermistors is displayed. Also you can make a Threshold Setting for the Black Mark, Feed Gap, and Ribbon End Sensors. The Sensor Adjustment menu contains the following: MENU ITE[...]

  • Page 104

    5. SYSTEM MODE EO18-33027 5.7 SENSOR ADJUSTMENT 5-56 5.7.3 Transmissive / TRANS. It adjusts the sensor leve l of transmissive sensor. Remove the label from the label paper and load the backing paper on the tr ansmissive sensor and the label should not be lo cated on the sensor. The display content of sensor level is updated each 200 msec. The senso[...]

  • Page 105

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5-57 5.8 RAM CLEAR  Outline of RAM Clear In the RAM Clear mode, clearing the Maintenance Counter and initializing the Parameters are possible. After replacing the print head, ribbon motor, or platen, perform maintenance clear. The RAM Clear menu contains the following: MENU ITEM System Mode / SYSTEM MODE &[...]

  • Page 106

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5-58 English Clearing After clear 「 COMPLETED Turn off the printer 」 is displayed after finishi ng Ram clear. Turn off printer 5.8.3 Parameter c l ear / PARAMETER CLEAR It clears each parameters of printer setting. The destination for which RAM clear has been performed is printed on the top right corner o[...]

  • Page 107

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5-59 Parameter setting/Soft control setting Function QM CN JA Character code PC-850 ← ← 0 character type Non slash ← ← Control code AUTO ← ← Control code (CODE1) 0x1b ← ← Control code (CODE2) 0x0a ← ← Control code (CODE3) 0x00 ← ← Peel-off wait status OFF ← ← USB STATUS OFF ← ←[...]

  • Page 108

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5-60 Parameter setting/Password setting Function QM CN JA Password enable/disable No initialization ← ← Password value No initialization ← ← Fine adjustment value setting Function QM CN JA Feed 0.0mm ← ← Cut position 0.0mm ← ← Back feed 0.0mm ← ← X-coordinate 0.0mm ← ← Print density (T[...]

  • Page 109

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5-61 Interface setting/Network Function QM CN JA Wire/Wireless LAN selection AUTO ← ← SNMP ON ← ← IP address No initialization ← ← Gateway No initialization ← ← Subnet mask No initialization ← ← Socket port No initialization ← ON Port number No initialization ← ← DHCP OFF ← ← DHC[...]

  • Page 110

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5-62 INTERFACE setting/Centro Function QM CN JA ACK/BYSY TYPE1 ← ← Input prime ON ← ← Plug and play OFF ← ← BASIC setting Function QM CN JA Basic function OFF ← ← Trace function OFF ← ← RFID setting Function QM CN JA Module setting NONE ← ← Tag type setting NONE ← ← Tag detection s[...]

  • Page 111

    5. SYSTEM MODE EO18-33027 5.8 RAM CLEAR 5-63 RTC setting Function QM CN JA Parity check No initialization ← ← Overwrite for printing No initialization ← ← Compatible (Z-MODE) Function QM CN JA Enable/Disable OFF ← ← User mode Auto paper measurement Function QM CN JA Enable/Disable OFF ← ← [Attention of reprint] The limit value of la[...]

  • Page 112

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-64 5.9 IP ADDRESS SETTING  Outline of the IP Address Setting In the IP Address Setting mode, you can set the IP Address, Gateway Address, Subnet Mask, DHCP, and DHCP ID which are necessary for a network communication. Since each setting value is different depending on your operating environment.[...]

  • Page 113

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-65 5.9.1.3 Network setting / SETTING MENU ITEM Display pattern and key operation System Mode / SYSTEM MODE <7>INTERFACE setting / <7>INTERFACE Scroll display Network / NETWORK Network setting / SETTING Basic information / BASIC INFORMATION INFORMATION DISPLAY IP Address / IP ADDRESS Set[...]

  • Page 114

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-66 5.9.1.3.1 Basic informat ion / BASIC INFORMATION The following information relat ed network setting is displayed. ・ IP address ・ Gateway ・ Subnet mask ・ Socket port enable/disable ・ Socket port number 5.9.1.3.2 IP Address / IP ADDRESS IP address is display and set. 5.9.1.3.3 Gateway / [...]

  • Page 115

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-67 5.9.1.3.10 Wireless LAN standard / WLAN STANDAR D ・ 11b/g ・ 11b ・ 11g 5.9.1.3.11 Wireless LAN conn ection mode / WLAN MODE The combination list of wireless LAN connection mode and certification ADHOC OPEN OFF WEP40 WEP104 SHARED No use WEP40 WEP104 INFRA OPEN OFF WEP40 WEP104 SHARED WEP40 [...]

  • Page 116

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-68 5.9.1.3.12 WEP default Ke y / DEFAULT KEY Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 4 1 1 Decimal Non 1 0 Non Non 5.9.1.3.13 802.11b channel / 802.11b CHAN NEL Max. Min. Step Display Sign Integer digit Decimal point digit 0 fullfil Unit 14 1 1 Decimal Non 2 0 N[...]

  • Page 117

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-69 5.9.1.3.18 WINS ・ Disable / OFF ・ Enable(Manual) / ON(MANUAL) ・ Enable(DHCP) / ON(DHCP) 5.9.1.3.19 WINS Address / WINS ADDRESS Display and set WINS Address. 5.9.1.3.20 LPR ・ Disable / OFF ・ Enable / ON 5.9.2 USB Menu list of USB MENU ITEM Display pattern and key operation System Mode /[...]

  • Page 118

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-70 5.9.3 RS-232C Menu list of RS-232C MENU ITEM Display pattern and key operation System Mode / SYSTEM MODE <7>INTERFACE SETTING / <7>INTERFACE Scroll display RS-232C Baud rate / SPEED Data length / DATA LENGTH Stop bit / STOP BIT Parity / PARITY Flow control / CONTROL 5.9.3.1 Baud rate[...]

  • Page 119

    5. SYSTEM MODE EO18-33027 5.9 IP ADDRESS SETTING 5-71 5.9.4 Centronics / CENTRO. Menu list of Centoronics / CENTRO. MENU ITEM Display pattern and key operation System Mode / SYSTEM MODE <7>INTERFACE SETTING / <7>INTERFACE Scroll display Centronics / CENTRO. ACK/BUSY Input prime / INPUT PRIME Plug and play / PLUG & PLAY 5.9.4.1 ACK/B[...]

  • Page 120

    5. SYSTEM MODE EO18-33027 5.10 BASIC SETTING 5-72 5.10 BASIC SETTING  Outline of Basic Setting The Basic function enables the B-SX 4T/SX5T printer to operate with the program created for other printers, by converting it to Basic program and dow nloadin g this Basic program to the B-SX4T/SX5T printer. Setting the downloaded Basic program to be en[...]

  • Page 121

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-73 5.11 RFID Module Setting  Outline of the RFID Module Setting In the RFID Module Setting mode, you can set various parameters related to the RFID module. It is necessary to set these parameters before operating the RFID module. If a read or write error occurs frequently, adjust the values fo[...]

  • Page 122

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-74 5.11.1 Test / TEST The following item related test is displayed. ・ ID Read / ID READ 5.11.1.1 ID Read / ID READ It changes to reading test mode and the printer read RFID tag. The printer perform reading test by pressing [ENTER] key. The reading data is displayed on LCD once RFID tag is read.[...]

  • Page 123

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-75 ・ The data of the 3 rd and 4 th line is displayed by hex decimal. The displayed data is below. B-9704-RFID-H1-QM: Tag ID B-SX704-RFID-U2: TAG ID B-SX704-RFID-U2-R/EU-R/US-R/CN-R: EPC code of EPC area ・ If the reading data exceed 16 digits, only first 16 digits is displayed, If the reading [...]

  • Page 124

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-76 5.11.2.2 Countr y / COUNTRY When module setting is “U2”, country which mounted module support is displayed. When module setting is “U2”, “INVALID” message is displayed. The country can be changed when module setti ng is “U2” and mounted module is EU/US. This setting is protecte[...]

  • Page 125

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-77 5.11.2.4 RF channel / RF CHANNEL It sets channel value of RFID write. When the channel is set from 2CH to 8CH, the selected channel is used as fix. When “AUTO” is selected, printer search available channel and set radio frequenc y to searched channel. The order of sear ched channel is belo[...]

  • Page 126

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-78 5.11.3.2 Issue retry label / ISSUE RETRY LABLES This is a issue retry number after printing error pattern (void pattern) automatically when RFID write error occur. Printer stop as RFID write error if RF ID write does not success after retrying this number. Max. Min. Step Display S ign Integer [...]

  • Page 127

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-79 5.11.3.4 Write retry / WRITE RETRY Set the maximum number of retries to write data onto the RFID tag. The printer retries to write data onto the RFID tag fo r up to specified number of times. If the time-out has come before the maximum number of retries hav e been done, the printer stops the r[...]

  • Page 128

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-80 5.11.4.2 Q value / Q VALUE It is applicable for only B-SX704- RFID-U2-R/EU-R/US-R/CN-R. In the case multiple RFID tags are read at the same time, this menu is useful to pinpoint a target tag. Set the Q value to”1” or greater (2 is recommended.). Q value “0” caused the tags to interfere[...]

  • Page 129

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-81 5.11.4.4 Write AGC threshold / WRITE AGC THRESHOLD It is applicable for only B-SX704- RFID-U2-R/EU-R/US-R/CN-R. When the Q value is set to 1 or greater, the AG C threshold for data write becomes effective. When the obtained gain of an RFID tag is lower t han the AGC threshold for data write, a[...]

  • Page 130

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-82 5.11.4.5 Write retry minimum AGC / WRITE RETRY MIN AGC It is applicable for only B-SX704-RFID-U2-R/EU-R/US-R/US-R. When the Q value is set to 1 or greater, the AGC th reshold lower limit for re try becomes effective. Even if a tag’s gain is lower than the AGC threshol d for data write, a dat[...]

  • Page 131

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-83 5.11.5 Other / OTHER The following information related RFID is displayed. ・ Tag test setting / TAG CHECK ・ Multi word write / MULTI WRITE ・ Carrier sense / CARRIER SENSE 5.11.5.1 Tag test setting / TAG CHECK Disable / OFF Disable error t ag detection: Printer read tag befor e writing dat[...]

  • Page 132

    5. SYSTEM MODE EO18-33027 5.11 RFID Module Setting 5-84 5.11.5.2 Multi word write / MULT WRITE Gen2-compatible Hibiki tag (HITA CHI) has a function which reduces the time to write data on the RFID chips. This is called “Multi-wor d writes”. Use of this functi on enables a speed-up of the data wr ite operation. However, this function is unique t[...]

  • Page 133

    6. ON LINE MODE EO18-33027 6. ON LINE MODE 6- 1 6. ON LINE MODE In the ON LINE mode, the following settings can be performed. Threshold Setting for the Feed Gap Sensor Threshold Setting for the Black Mark Sensor Reset Parameter Settings Printer Parameter Fine Adjustment Dump Mode  LED function Indicates that the printer is in online condition. ?[...]

  • Page 134

    6. ON LINE MODE EO18-33027 6. ON LINE MODE 6- 2 (1) Resumes printing after a temporary st op of label printing or after an error. (2) Places the printer in the usual initial state which is obtained when the power is turned on. [RESTART] (3) Switches to user mode. (1) Stops label printing temporarily. [PAUSE] (2) Programs the threshold values. [MODE[...]

  • Page 135

    6. ON LINE MODE EO18-33027 6. ON LINE MODE 6- 3  Error messages (continued) Error Messages Problems/Cause Solutions PAPER JAM **** 1. The media is jammed i n the media path. The media is not fed smoothly. 2. A wrong Media Sensor is selecte d for the media being used. 3. The Black Mark Sensor is not correctly aligned with the Black Mark on the me[...]

  • Page 136

    6. ON LINE MODE EO18-33027 6. ON LINE MODE 6- 4  LCD message and LED indication Symbols in the message Mark Explanation Rang e ○ ： ON −  ： OFF − ● ： BLINKING − %%,%%%,%%% ： Remaining memory size of external USB storage 0 ∼ 09,999,999 （ 1Kbyte unit ） Remaining memory size of internal PC storage 0 ∼ 3072 （ 1Kbyte uni[...]

  • Page 137

    6. ON LINE MODE EO18-33027 6. ON LINE MODE 6- 5 (except [FEED] key, Extended I/O) 10 HEAD ERROR ● ○ A broken dot error has occurred in the thermal head. The error has occurred in the head driver. Yes Yes 11 EXCESS HEAD TEMP ● ○ The thermal head temperature has become excessively high. Yes Yes 12 RIBBON ERROR ● ○ An abnormal condition oc[...]

  • Page 138

    6. ON LINE MODE EO18-33027 6. ON LINE MODE 6- 6 word data from a place other than the boundary of the long word data (d) Access to the area of 80000000H to FFFFFFF FH in the logic space in the user mode. (e) Undefined command placed in other than the delay slot has been decoded. (f) Undefined command in the delay slot has been decoded. (g) Command [...]

  • Page 139

    6. ON LINE MODE EO18-33027 6. ON LINE MODE 6- 7 （ Ex. 1 ） [ESC]PC001;0 A 00,0300,2,2,A,00,B[LF][NUL] ＬＣＤ Display （ Ex. 2 ） [ESC]T20 G 30[LF][NUL] ＬＣＤ Display （ Ex. 3 ） [ESC] PC002;0100,0300,15,15, A,00,00,J0101,+0000000 00 A ,Z10,P1[LF][NUL] ＬＣＤ display (*2) When command error is displayed, the code exc ept 20H-7FH, A0[...]

  • Page 140

    6. ON LINE MODE EO18-33027 6.1 THRESHOLD SETTING 6- 8 6.1 THRESHOLD SETTING When a label is printed, t he printer detects the gap between the labels usi ng the transmissive sensor, and corrects the print position automatically to obtain a constant print position. However, when a preprinted label is used, some inks may prevent prop er positioning co[...]

  • Page 141

    6. ON LINE MODE EO18-33027 6.1 THRESHOLD SETTING 6- 9 [Threshold setting] 6b. Judgement: NG ↓ ↓ ↓ [ENTER] key Move to “7a/7b. Detail” by pressing [RIGHT] Key ↓ Press [RIGHT] Key ↓ [Threshold setting] 7a. Detail: OK ↓ ↓ ↓ ↓ ↓ ↓ Move to “8a. Sensor Fine adjustment” by pressing [RIGHT] key Move to “6a. judgement” by p[...]

  • Page 142

    6. ON LINE MODE EO18-33027 6.1 THRESHOLD SETTING 6- 10 The icon types to indicate judgement in judgement result display of threshol d setting are below. No. Display example （ English ） Icon name Explanation 1 OK(Mid.) ・ Available to detect by paper sensor. Threshold value is middle. 2 OK (High) ・ Available to detect by paper sensor. Thresho[...]

  • Page 143

    6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY 6- 11 6.2 ONLINE MODE LCD DISPLAY 1. ONLINE MODE LCD DISPLAY EXAMPLE （ English ） Printer condition LCD Display Display contents ← Model name, Version No. (*5) ← Message ← Printing page number (*1) ← IP address etc. (*4) Online ← Icon ← Remaining page number （ *2 ） ← Message ← Error[...]

  • Page 144

    6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY 6- 12 0 meter ribbon and the diameter is 43 mm for 70 meter ribbon. (*5) The configuration of model name is below. B-EX 4 T 1 - T Head resolution G: 203dpi, T: 305dpi, H: 600dpi Type 1: Type1, 2: Type2 Print method T: Thermal transfer/Direct thermal Print width 4: 4” width, 6: 6” width Series model (*[...]

  • Page 145

    6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY 6- 13 z It is used when RFID module is mounted. It is not displayed when RFID module is not mounted. z It is ON when module is enabled and ready to communicate. z It blinks when module is communicating and processing. - The communication includes the one not related radio wave output. - It blinks even tho[...]

  • Page 146

    6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY 6- 14 Stop printing if printing and, Help guide is displayed since there is help message. Help message for paper empty (*1) 6.3 HELP DISPLAY EXPLANATION OF HELP DISPLAY The help display can be shown by pressing [RIGHT] key or [ENTER] key in case help guide is displayed at the lower right of online mode di[...]

  • Page 147

    6. ON LINE MODE EO18-33027 6.3 HELP DISPLAY 6- 15 HELP DISPLAY TRANSITION, OPERATION EXAMPLE （ English ） Display transition [LEFT]Key [CANCEL] Key Display transition [RIGHT] Key [ENTER] Key Online mode Error content Scroll display by [UP] Key and [DOWN] Key Error managing method Scroll display by [UP] Key and [DOWN] Key Error recovery method Sc[...]

  • Page 148

    7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE 7- 1 7. PERIODIC MAINTENANCE PROCEDURE All machines are generally delivered in their best condition. To maintain optimal operating condition and help gain maximum performance and life of machines, we would recommend you to conduct periodic maintenance. Doing this is also[...]

  • Page 149

    7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE 7- 2 (4) Remove paper debris or label glue from the media path. (5) When using the cutter unit, clean the cutter blade and the media path. WARNING! When cleaning the cutter, be careful not to be injured by the cutter blade. 1. Loosen the two Plastic Head Screws to remove[...]

  • Page 150

    7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE 7- 3 6. Apply FLOIL G-488 to the cutter unit using a soft cloth. All machines are generally delivered in their best condition. Efforts should be made to keep them that way. Lack of oil, or the presence of debris or dust, may cause an unexpected failure. To maintain in op[...]

  • Page 151

    7. PERIODIC MAINTENANCE PROCEDURE EO18-33027 7. PERIODIC MAINTENANCE PROCEDURE 7- 4 10. Conduct the following tests and make sure that there is no problem. (1) Print test with TOSHIBA TEC-approved media and ribbon. (Print tone, print head position, etc.) (2) Paper skew When the Strip Module is used; If the label skews when using the built-in Rewind[...]

  • Page 152

    8. TROUBLESHOOTING EO18-33027 8. TROUBLESHOOTING 8- 1 8. TROUBLESHOOTING Problems Cause Solution Power does not turn ON. 1. Input voltage to the printer is not within the rated voltage. (Check by connector on the PS unit.) 2. Output voltage from the printer is not within the rated voltage. [Check that the voltage between +24V pins and PG pins of co[...]

  • Page 153

    8. TROUBLESHOOTING EO18-33027 8. TROUBLESHOOTING 8- 2 Problems Cause Solution Ribbon wrinkle 1. Poor ribbon quality. 2. Ribbon is not rewound or fed smoothly. Use only TOSHIBA TEC-approved ribbon. Replace the ribbon rewind motor or ribbon feed motor. Media feed failure 1. Media is not set properly. 2. Poor media quality 3. Improper adjustment of th[...]

  • Page 154

    11. RFID ANALYZE TOOL EO18-33027 11.1 Sstem Requirement 11- 1 11. RFID ANALYZE TOOL When an RFID module is installed, the printer will be able to write data on an RFID tag as well as print data on the surface of the RFID-tag embedded label. To properly issue RFID tags, it may be necessary to adj ust the RFID tag position so that it stops just above[...]

  • Page 155

    11. RFID ANALYZE TOOL EO18-33027 11.2 Set up 11- 2 11.2 Set up Setup Disk The Installation Setup Disk consists of one CD-ROM. Installation Procedure 1. Start Windows put the CD-ROM in the CD-ROM drive. 2. Click on the “Start” button, then choose “Run”. 3. When the “Run” screen appears, enter “ D :Setup.exe” in the “Open” entry [...]

  • Page 156

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 3 11.3 Application Functions 11.3.1 Main Menu (1) Front Feed amount: +9999 ~ -9999 (6) Write Test Button (2) Back Feed amount: +9999 ~ -9999 (7) Read Test Button (3) Number of test tries: 999 ~ 0 (8) Test Stop Button (4) RFID module select (9) Application End Button H1: B-EX700-RFID-H1[...]

  • Page 157

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 4 11.3.2 File Menu (1) Log Information Set Displays the Test Information Setting screen s hown below. Make necessary settings and click on the “OK” button. 1) Antenna Kind Information 2) Antenna Position: “Upper”, “Lower”, “In addition to this” 3) Tag Kind Information: [...]

  • Page 158

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 5 (2) Log Save As Saves text data in the “Results” box of the RFID Analyze Tool screen into a text file. (3) Text Capture Saves the test result into a CSV file. Selecting “Text Capture” then “Open” shows “Captur e” in the area indicated by “2) ” in the figure below.[...]

  • Page 159

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 6 (5) End (Exit) Exits from th e Analyze Tool program. Communication Settings between PC and Printer (Serial Port Setting) Feed Amount RFID Module Type Tag Type Number of Tries Sheet Count Label Size Command Feed Command Printer type[...]

  • Page 160

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 7 11.3.3 Tool Menu (1) Port Open Opens/closes a port to communicate with the printer. • “Serial PortOpen”: The pri nter port is ready to be op ened. After t he port is o pe ned, “Serial PortClose” will be displayed in the Tool menu and “Serial (Open)” will be di splayed o[...]

  • Page 161

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 8 (2) CommSetting Makes settin gs for communication between the PC and the printer. NOTES : 1. In the case of the LAN interface, a socket communication is u sed. 2. Serial port may not be selectable depending on the printer type s. 3. The above settings can be saved by a parameter sav [...]

  • Page 162

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 9 (4) Test Option This menu is available only when the U2 type is sele cted. (However, when the U1 type is selected, only the Power Level Change and Level Ran ge are programmable.) PWR Level Change (Power Level Change) When checked, a write or read test can be perf ormed while changin [...]

  • Page 163

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 10 (5) Sheet Setting Makes settin gs for the media to be used. Sheet Inf. 1) Sheet Count: The number of tags to be tested. (1 ~ 5) After printing on one label, a next tag is automatically fed to continue the test. LabelSize Command 2) Size: Label Length 3) Width: Label Width 4) Pitch: [...]

  • Page 164

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 11 (7) Select the printer model Makes a choice of a printer model from Ge t Printer Ty pe menu. Choo se “B-SX4T/SX5T”. NOTE : This information can be saved by a para meter save function. (8) Select the test mode This menu is not available.[...]

  • Page 165

    11. RFID ANALYZE TOOL EO18-33027 11.3 Application Functions 11- 12 11.3.4 Help Menu Displays Printer Version and RFID Module Version. Example NOTE : Printer version and module version are indicated ne xt to the date and time of Log file. Example) CSV file information Date&Time = 07/10/16 09:47:24: Pri nter Information = B-SX4T Z4.4C 27SEP2 007 [...]

  • Page 166

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 13 11.4 Operating Procedure 1. Connect the printer to the PC with the serial interface cable or LAN cable. 2. Start the “B-SX RFID An alyze Tool” application.[...]

  • Page 167

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 14 3. Click on the “Tool” menu, and choose “CommSetting”. CommSetting Tool[...]

  • Page 168

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 15 4. When the “CommSetting” screen appears, perfor m the serial port or LAN setting in accordance wit h the settings of the B-EX4T/EX6T printer. NOTES: 1. Choose the port to which the printer is connected. 2. Choose “NON” for the Flow control of the RFID A nalyze Tool. However, [...]

  • Page 169

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 16 4. Set the following parameters. RFID module type to be analyzed (RFID Module Select) Choose the RFID module to be used for the RFID Module Select parameter. B-EX700-RFID-H1 -QM-R: “H1” B-EX700-RFID-U2 -EU/US-R: “U2” RFID Module Select[...]

  • Page 170

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 17 RFID tag type to be analyzed (Tag type) Selectable tag types are different depe nding on the RFID module types. RFID module type Tag type H1: B-EX700-RFID-H1 -Q M-R C220 (H1), I-Code (H1), ISO15693 (H1), Tag-it (H1) and C320 (H1) U2: B-EX700-RFID-U2-EU /US-R EPC C1 Gen2 Tag Data Data [...]

  • Page 171

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 18 Feed amount range (Front/Back Feed) Set the feed amount range wher e an RFID tag is analyzed. Upper limit (Reverse feed amount ): 0 – 9990 (in units of 0.1 mm) Lower limit (Forward feed amount ): 0 – 9990 (in units of 0.1 mm) The values can be entere d by either pr essing the “U[...]

  • Page 172

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 19 5. Perform a write test or read test. Write test Click on the “Write Test” button to start a write test. During the write test, total number of successful wr ite and total number of write performed are shown in the status bar. In the text box above the status bar, status data sent[...]

  • Page 173

    11. RFID ANALYZE TOOL EO18-33027 11.4 Operating Procedure 11- 20 Status bar Text box Results box Write Test button Status Data A ll read or write test results Read Test button Write/Read Results Box Total number of tests Total number of succeeded tests Feed amount Tag ID Example (U1 module)[...]