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Toshiba BSX5TTS22QMR manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-SX5T SERIES Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador[...]

  • Page 2

    CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A ) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein. Copyright © 2006 by TOSHIBA TEC [...]

  • Page 3

    TEC Thermal Printer B-SX5T SERIES Owner's Manual[...]

  • Page 4

    Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled b in symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human hea[...]

  • Page 5

    This product is equipped with a wireless communication device, TEC-RFID-US1 (B-9704-RFID-U1- US-R) TEC-RFID-EU1 (B-9704-RFID-U1-EU-R) Please be sure to read the enclo sed precaution for han dling of wireless communication de vices before using this product. Precautions for Handling of Wireless Communication Devices RFID kit: TEC-RFID-US1 (B-9704 -R[...]

  • Page 6

    Safety Summary ENGLISH VERSION EO1-33059 ( ) i Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and underst ood before handling or maintaining the equipm en[...]

  • Page 7

    Safety Summary ENGLISH VERSION EO1-33059 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or e[...]

  • Page 8

    ENGLISH VERSION EO1-33059 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1 -1 1.1 Introduction .............................................................................................................. ...... E1-1 1.2 Features ...............[...]

  • Page 9

    ENGLISH VERSION EO1-33059 Page 5. TROUBLESHOOTING ........................................................................................................... E5 -1 5.1 Error Messages ............................................................................................................. E5-1 5.2 Possible Problems ..............................[...]

  • Page 10

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing t he TOSHIBA B-SX5T series thermal printer. This Owner’s Manual contains from general set-up through h ow to confirm the printer operation using a test print, and should be read carefully to h[...]

  • Page 11

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.4 Accessories E1- 2 1.4 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer.  CD-ROM (1 pc.) (P/No.: 7FM01647000)  Rewinder Guide Plate (1 pc.) (P/No.: FMBD0034502)  Warranty Disclaimer Sheet (1 sheet)  Supply Loading Instruc[...]

  • Page 12

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.5 Appearance E1- 3 1.5 Appearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introdu ced in this section are used in the following chapters. Dimensions in m m (inches) 308 (12.1) 291 (11.5) 460 (18.1) LCD Message Display Operation Panel Media Outlet Top Cover Sup[...]

  • Page 13

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 3.1 for further information about the Operation Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] key POWER LED (Green) [FEED] key [RESTART] ke y Ribbon Stoppe r Print Head Block Head Lever Ribbon Shaft Sup[...]

  • Page 14

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.6 Options E1- 5 1.6 Options Option Name Type Usage Swing cutter module B-4205-QM-R A stop and cut swing cutter. Rotary cutter module B-8204-QM-R Rotary cutter PCMCIA interface board B-9700-PCM-QM-R This board enables the use of the following PCMCIA cards. ATA card: Conforming to PC card ATA standard F[...]

  • Page 15

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environm ent of the printer, and performing an online print test. Reference Procedu[...]

  • Page 16

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.1 Installation E2- 2 2.1 Installation To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions. • Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature,[...]

  • Page 17

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.2 Fitting the Fan Filter E2- 3 2.2 Fitting the Fan Filter 2.3 Connecting the Power Cord When installing the printer, it is important to ensure that the Fan Filter is attached before using the printer. The Fan Filter consists of 2 parts: (1) Filter Pad (2) Filter Retainer To fit the Fan Filter, put the Fi[...]

  • Page 18

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 4 2.4 Loading the Media The following procedure shows the step s to properly load the media into the printer so that it feeds straight and true through the printer. The printer prints both labels and tags. 1. Turn off the power and open the Top Cover. 2. Turn the Head Lever to Fre[...]

  • Page 19

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 5 2.4 Loading the Media (Cont.) 5. Put the m edia on the Supply Shaft. 6. Pass the m edia around the Damper, then pull the media towards the front of the printer. 7. Align the projection of the Supply Holder with the groove of the Supply Shaft, and push the Supply Holder against t[...]

  • Page 20

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 6 2.4 Loading the Media (Cont.) 10. Lower the Print Head Block until it stops. 11. After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing. Setting the Feed Gap Sensor position (1) Rem ove the Locking [...]

  • Page 21

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 7 2.4 Loading the Media (Cont.) 12. There are four issue modes available on this printer. How to set the media for each mode is provided below. Batch mode In the batch mode, the media is c ontinuously printed and fed until the number of labels/tags specified in the issue comm and [...]

  • Page 22

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 8 2.4 Loading the Media (Cont.) Built-in rewinder mode When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built-in Rewinder to take up the printed media. (1) Rem ove the two Black Screws to detach the Front Plate. (2) Attach the Rewinder Guide Plate to t[...]

  • Page 23

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 9 2.4 Loading the Media (Cont.) Cut mode (Option) When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same way. Insert the leading edge of the media into the Media Outlet[...]

  • Page 24

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.5 Loading the Ribbon E2-10 2.5 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media and direct thermal m edia (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media. 1. Rotate the Ribbon Stoppers countercl ockwise by 9[...]

  • Page 25

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.5 Loading the Ribbon E2-11 2.5 Loading the Ribbon (Cont.) 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted. 4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the Ribbon Shafts. 5. Take up any slack in the [...]

  • Page 26

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.6 Connecting the Cables to Your Printer E2-12 2.6 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. De pending on the application software you use to p[...]

  • Page 27

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.7 Turning the Printer ON/OFF E2-13 2.7 Turning the Printer ON/OFF 2.7.1 Turning ON the Printer 2.7.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning o[...]

  • Page 28

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.8 Inserting the Optional PCMCIA Cards E2-14 2.8 Inserting the Optional PCMCIA Cards When the optional PCMCIA Interface Boar d is installed into the printer, there will be a PCMCIA slot available as shown in the figure below. This allows the use of a Flash Memory type card. The following paragraphs outlin[...]

  • Page 29

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-15 2.9 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings. Follow the procedures described below to change the printer parameter settings in the Sys[...]

  • Page 30

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-16 2.9.1 Parameter Setting While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus. Each time the [PAUSE] key is pressed, the su[...]

  • Page 31

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-17 2.9.1 Parameter Setting (Cont.) (1) Character Code Selection This parameter is to choose a characte r code used for printing. Printed characters differ depending on a cho sen character code and font. For details of characters, refer to the B-SX4T/SX5T Series Exter[...]

  • Page 32

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-18 2.9.1 Parameter Setting (Cont.) <Reference> Properties screen of Serial (COM ) port under Windows98 (3) Baud Rate Selection This parameter is to choose a baud ra te of the RS-232C interface. When the printer communicates with a host com puter by serial inter[...]

  • Page 33

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-19 2.9.1 Parameter Setting (Cont.) (5) Stop Bit Selection This parameter is to choose a stop bit of the RS-232C interface. Be sure to match a setting with a host co mputer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display a[...]

  • Page 34

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-20 2.9.1 Parameter Setting (Cont.) (8) LCD Language Selection This parameter is to choose a langua ge in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RESTA[...]

  • Page 35

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-21 2.9.1 Parameter Setting (Cont.) When ON is selected, pressing the [PAUSE] key will result that the LCD Message Display shows the stop position fine adjustment value setting screen. [FEED] key: Pressing the [FEED] key one time causes a –0.5mm change, up to –5.0[...]

  • Page 36

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-22 2.9.1 Parameter Setting (Cont.) (11) Solenoid Type Selection This parameter is to choose the solenoi d type that is actually installed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RESTART[...]

  • Page 37

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-23 2.9.1 Parameter Setting (Cont.) (13) Control Code Selection This parameter is to choose a Control Code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RESTART] key to select a desired option[...]

  • Page 38

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-24 2.9.1 Parameter Setting (Cont.) (14) Strip Wait Status Selection This parameter is to choose when th e printer sends a strip wait status (05H) to a host in response to a status request command. When “<2>PARAMETER SET” appears, press the [PAUSE] key until[...]

  • Page 39

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-25 2.9.1 Parameter Setting (Cont.) (16) KANJI Code Selection This parameter is to choose a KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RESTART] key to select a desired option. Af[...]

  • Page 40

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-26 2.9.1 Parameter Setting (Cont.) (18) Auto Print Head Check Selection This parameter is to choose whethe r to perform the Auto Print Head Check function at the power on time. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following displ[...]

  • Page 41

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-27 2.9.1 Parameter Setting (Cont.) (20) Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RE[...]

  • Page 42

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-28 2.9.1 Parameter Setting (Cont.) (22) Ribbon Near End Selection This parameter is to choose the remaining ribbon length where the ribbon near end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears”. U[...]

  • Page 43

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-29 2.9.1 Parameter Setting (Cont.) (24) Centronics Interface Selection This parameter is to choose the type of the Centronics interface op erating mode. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEE[...]

  • Page 44

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-30 2.9.1 Parameter Setting (Cont.) (26) Label End/Ribbon End Selection This parameter is to choose a printing process when a label end or ribbon end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use[...]

  • Page 45

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-31 2.9.1 Parameter Setting (Cont.) (28) Reverse Feed Speed Selection This parameter is to choose a reverse feed speed. In the strip issue, the b ack feed speed of 3”/sec. may cause a shortage of feed amount due to a lack of torque, slippery media surface, etc. In s[...]

  • Page 46

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-32 2.9.1 Parameter Setting (Cont.) (30) Print Head Type Selection This parameter is to choose the print head type that is actually installed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [REST[...]

  • Page 47

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-33 2.9.2 Dump Mode Setting While “<4>DUMP MODE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Dump Mode. In the Dump Mode, data in the receive buffer are printed. Data are expressed in hexadecimal values. This operation allows [...]

  • Page 48

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-34 2.9.2 Dump Mode Setting (Cont.) The data in the receive buffer is printed as follows: Receive Buffer Size Interface Buffer size RS-232C 1MB (65536 lines) Centronics 1MB (65536 lines) Network Interface 1MB (65536 lines) BASIC 1 8KB (512 lines) BASIC 2 8KB (512 line[...]

  • Page 49

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-35 2.9.3 BASIC Expansion Mode While “<5>EXPAND MDOE” is displaye d on the LCD Message Display , press the [PAUSE] key to enter the BASIC Expansion Mode. In the BASIC Expansion Mode, it is possible to execute the BASIC expansion mode program unde r the follo[...]

  • Page 50

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-36 2.10 Installing the Printer Drivers 2.10.1 Introduction This manual describes how to install the TOSHIBA printe r driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer dr iver, the procedure for adding the LAN port, c[...]

  • Page 51

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-37 2.10.3 Installing the Printer Driver The installation procedure differs depending on the interf ace connected to the printer and the operation system you are using. Please install the printer driver by performing the appropriate procedure. If the previous version o[...]

  • Page 52

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-38 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (3) Select “Local printer”, then click on the [Next] butt[...]

  • Page 53

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-39 (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed. (7) Select th[...]

  • Page 54

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-40 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (3) Double-click on the “Add Printer” icon. Th[...]

  • Page 55

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-41 (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed. (10) Change the printer name if necessary, and select w[...]

  • Page 56

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-42 (2) USB Interface Installation starts by the operating system’s plug-and-play function. (1) Turn the printer ON, then connect it to your host computer with the USB cable. The “New Hardware Found” dialog box is di splayed, and “USB Device” is detected. (2)[...]

  • Page 57

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-43 (3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button. (4) Check to see that the “USB Printing Su[...]

  • Page 58

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-44 (5) When the screen which indicates the USB Prin ting Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware. (7) The “Add New Hardware Wizard” dialog box is displayed. [...]

  • Page 59

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-45 (8) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button. (9) Check to see that the “ TEC B-SA4T ”[...]

  • Page 60

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-46 (10) Change the printer name if necessary, and select whether or not you use the printer as the default printer (“Yes” or “No”). Click on the [Finish] button. (11) When the screen, which indicates TEC B-SA4T h as been installed, is displayed, click on the [[...]

  • Page 61

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-47 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to your host computer with the USB cable. (3) “USB Device” is automatically detected, and “U SB Printi[...]

  • Page 62

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-48 (6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button. (7) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button. Sp[...]

  • Page 63

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-49 (8) When the dialog box below is displayed, click on the [Continue Anyway] button. (9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the [Finish] button. (10) When installation is completed, the new printer icon is added in t[...]

  • Page 64

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-50 2.10.4 Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be delete d, then select “Delete”. The confirm ation message is displayed. (3[...]

  • Page 65

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-51 2.10.5 Adding/Deleting a LAN Port To use the LAN interface, first, you ha ve to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer. (Refer to TOSHIBA TEC support representative.) • Set the printer IP address (“ PRINTER[...]

  • Page 66

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-52 (1) Right-click on the printer icon. Select “Prope rties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is displayed. (3) Select “Seagull Scientific T[...]

  • Page 67

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-53 2.10.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninsta ll the previous version of the printer driver, before installing this printer driver. • Be sure to restart y our host computer, after you upgrade the printer dr[...]

  • Page 68

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-54 2.10.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver. 2) Clicking on the About tab causes the following screen to appear. Click on the [He[...]

  • Page 69

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test E2-55 2.11 Print Test After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the communication conditions, media size, and other printing conditi[...]

  • Page 70

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test E2-56 2.11 Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition. For details of the TPCL, refer to the B-SX4T/SX5T Series E xternal Equipment Interface Spec[...]

  • Page 71

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-57 2.12 Position and Print Tone Fine Adjustment This section describes how to fine adju st a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjustment is required, such as print start position, [...]

  • Page 72

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-58 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.+50.0mm FEED ADJ.+49.5mm FEED ADJ.+0.0mm FEED ADJ.-49.5mm FEED ADJ.-50.0mm F[...]

  • Page 73

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-59 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut/Strip Position Fine Adjustment <3>ADJUST SET CUT ADJ. +10.0mm [RESTART] [FEED] CUT ADJ.+50.0mm CUT ADJ.+49.5mm CUT ADJ.+0.0mm CUT[...]

  • Page 74

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-60 • Example of Strip Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm” position, the stop position after printing is shifted forward. When setting +0.0 mm When setting –3.0 mm Compared with “+0.0mm” position, the stop position [...]

  • Page 75

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-61 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key. P ressing the [FEED] key one time c[...]

  • Page 76

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-62 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key. P ressing the [FEED] key one time causes a[...]

  • Page 77

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-63 2.12 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key. Thermal Direct Print After selecting a fine adjustment value or to skip this menu, press the [P[...]

  • Page 78

    2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-64 2.12 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled a nd printing is affected, fine adjust the ribbon motor torque by using the following procedure. Take-up Motor (RBN ADJ <FW>) After selecting a fine adjustment [...]

  • Page 79

    2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-65 2.13 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can[...]

  • Page 80

    2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-66 2.13 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold settin g has been performed, manually set the threshold voltage. To make a threshold value manually set in this section effective, select the Transmissive Sensor (when us ing manua[...]

  • Page 81

    2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-67 2.13 Threshold Setting (Cont.)  When using the Black Mark Sensor (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key until the message appears. The displayed value is a real-time voltage being detected by the Black Mark Sensor. (2) Measure a voltage at a [...]

  • Page 82

    2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-68 2.13 Threshold Setting (Cont.)  Storing a “No Media Level” Voltage The following is how to set a “No medi a level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again. ([...]

  • Page 83

    2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-69 2.13 Threshold Setting (Cont.) (3) Press the [PAUSE] key until the target sensor ty pe is displayed. (4) Set a threshold voltage (calculate d in Sensor Adjustment Menu) b y using the [FEED] or [RESTART] key, as shown below. Threshold voltage = Midpoint betw een voltage at a prin[...]

  • Page 84

    3. ON LINE MODE ENGLISH VERSION EO1-33059 3.1 Operation Panel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the ke ys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host com puter, the normal operation of printing im ages on labels or tags can be accomplished. • The figur[...]

  • Page 85

    3. ON LINE MODE ENGLISH VERSION EO1-33059 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. 2. If any error occurs during printing, an error message appears. T[...]

  • Page 86

    4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 1 4. MAINTENANCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform routine ma intenance. To ensure the continuous high qualit y operation of the printer, you should perform a regular maintenance routine. For high throughp ut it should be done on a daily basi[...]

  • Page 87

    4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 6. Clean the Print Head Element with a Print Head Cleaner or a cotton swab or soft cloth slightly moistened with alcohol. 7. Wipe the Platen, Feed Roller, a nd Pinch Roller with a soft cloth slightly moistened with alcohol. R[...]

  • Page 88

    4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 3 4.1.3 Optional Cutter Module The swing cutter and rotary cutter are available as an option. They are both cleaned in the same way. When removing the Cutter Cover of the rotary cutter unit, remove the screws from the bottom of the cover. 1. Loosen the two screws to remove the Cutter Cover. [...]

  • Page 89

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Print Head Block is opened in Online mode. Close the Print Head Block. HEAD OPEN **** Feeding or printing h[...]

  • Page 90

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.1 Error Messages E5- 2 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions CUTTER ERROR **** (Only when the cutter module is installed on the printer.) The media is jamm ed in the cutter. Remove the jamm ed media. Then press the [RESTART] key. If this does not solve the problem, turn of[...]

  • Page 91

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions FORMAT ERROR An error has occurred in formatting the flash ROM. Turn the printer off, and then on again. FLASH CARD FULL Saving failed because of an insufficient capacity of the flash ROM. Turn the printer off[...]

  • Page 92

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.2 Possible Problems E5- 4 5.2 Possible Problems (Cont.) Possible Problems Causes Solutions 1. The ribbon and media are not matched. 1. Select an appropriate ribbon for the media type being used. The printed image is blurred. 2. The Print Head is not clean. 2. Clean the print head using the Print Head [...]

  • Page 93

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.3 Removing Jammed Media E5- 5 5.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. 1. Turn off and unplug the printer. 2. Open the Top Cover. 3. Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate. 4. Open the Print Head Blo[...]

  • Page 94

    6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-SX5T-TS22-QM-R Dimension (W × D × H) 291 m m × 460 mm × 308 mm (11.5” × 18.1” × 12.1”) Weight 44.1 lb (20 kg) (Media and ribbon are not included.) Operating tempera[...]

  • Page 95

    6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-SX5T-TS22-QM-R Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128[...]

  • Page 96

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a T[...]

  • Page 97

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 2 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a ga p between labels, as illustrated below. <Label> <Tag paper with square holes> N OTES: 1. To ensure print qua[...]

  • Page 98

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 3 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of m edia. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Bl[...]

  • Page 99

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 4 7.1.5 RFID Tags Available RFID tag types are different depending on the RFID modules, as follows:  B-9704-RFID-U1-US-R and B-9704-RFID-U1-EU-R • EPC Class 1 • ISO18000-6B  B-9704-RFID-H1-QM-R • TAGSYS C210 • TAGSYS C220 • TAGSYS C240 • I-Code • Tag-it • ISO1569[...]

  • Page 100

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 5 (7) Printing on Bump (Chip/Antenna) Area Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing. Uneven printing or incomplete printi ng can occur ea sily, especially within 5 mm back and forth, and rig ht and left sides of the RFID-tag embed[...]

  • Page 101

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.2 Ribbon E7- 6 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC appr oved ribbon, please contact a TOSHIBA TEC service representative. Type Spoo[...]

  • Page 102

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.4 Care/Handling of Media and Ribbon E7- 7 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Vellum wax ribbon This ribbon is mainly used fo r vellum paper and labels. It has a very high ink density to cope with uneven printing surface Standard wax ribbon Good match for coated[...]

  • Page 103

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1:  : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in [...]

  • Page 104

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indication No. LCD Message POWER ONLINE ERROR Printer Status Restoration by RESTART ke y Yes/No Acceptance of Status Request Reset Comm and Yes/No 22 SYSTEM ERROR  z  When the following abnormal operations are performed, a system error occurs: (a) C[...]

  • Page 105

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 3 N OTES: • If a command error is found in the command received, 16 by tes of the command error, starting from the command code, will be displayed. (However, [L F] and [NUL] will not be displayed.) Example 1 [ESC] T20 G 30 [LF] [NUL] Comm and error The follow[...]

  • Page 106

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE  Parallel interface (Centronics) (Standard) Mode: Conforming to IEEE1284 Compatible mode (SPP mode), Nibble m ode, ECP mode Data input method: 8 bit parallel Control signal: Data input code: ASCII code European 8 bit code Graphic 8 bit code JIS8 code [...]

  • Page 107

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 2 Connector: Signal PIN No. SPP Mode Nibble Mode ECP Mode 1 nStrobe HostClk HostClk 2 Data 1 Data 1 Data 1 3 Data 2 Data 2 Data 2 4 Data 3 Data 3 Data 3 5 Data 4 Data 4 Data 4 6 Data 5 Data 5 Data 5 7 Data 6 Data 6 Data 6 8 Data 7 Data 7 Data 7 9 Data 8 Data 8 Data 8 10 nAck P[...]

  • Page 108

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 3  Serial interface (Standard) Type: RS-232C Communication m ode: Full duplex Transmission speed: 2400 bps, 4800 bps , 9600 bps, 19200 bps, 38400 bps, 115200 bps Synchronization: Start-stop synchronization Start bit: 1 bit Stop bit 1 bit, 2 bit Data length: 7 bit, 8 bit Par[...]

  • Page 109

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 4  LAN (Option: B-9700-LAN-QM-R) Physical Layer: IEEE802.3 10BASE-T/100BASE-TX Number of ports: 1 Connector: RJ-45 LED status: Link LED, Activity LED LAN cable: 10BASE-T: UTP category 3 or category 5 100BASE-TX: UTP category 5 Cable length: Segment length Max. 100 m  Wir[...]

  • Page 110

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 5  Expansion I/O Interface (Option: B-7704-IO- QM-R) Input Signal IN0 to IN5 Output Signal OUT0 to OUT6 Connector FCN-781P024-G/P or equivalent (External Device Side) Connector FCN-685J0024 or equivalent (Printer Side) Input Circuit Output Circuit Operating environment Temp[...]

  • Page 111

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 6  RFID (Option) • B-9704-RFID-U1-US Module: AWID MPR-1510A-RM Frequency: 902 MHz to 928 MHz (FH-SS (Frequency Hopping Spectrum Spread)) Output: 500 mW Available RFID tag: EPC Class 0, 1, ISO018000-6B • B-9704-RFID-U1-EU Module: AWID MPR-1580A-RM Frequency: 869.5 MHz Ou[...]

  • Page 112

    APPENDIX 3 POWER CORD ENGLISH VERSION EO1-33059 APPENDIX 3 POWER CORD EA3- 1 APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative. (As of September 2004) Country Agency Certificati[...]

  • Page 113

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 1 APPENDIX 4 PRINT SAMPLES  Font[...]

  • Page 114

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 2 APPENDIX 4 PRINT SAMPLES (Cont.)  Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits UPC-A UPC-A+2 digits[...]

  • Page 115

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 3 APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS-14 RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix PDF417 QR code Micro PD[...]

  • Page 116

    APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33059 APPENDIX 5 GLOSSARIES EA5- 1 APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. [...]

  • Page 117

    APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33059 APPENDIX 5 GLOSSARIES EA5- 2 Pre-printed media A type of media on which characters, logos, and other designs have been already printed. Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up ca[...]

  • Page 118

    INDEX ENGLISH VERSION EO1-33059 INDEX INDEX A Auto ribbon saving 2-11 B Backing paper 2-7, 7-1 Bar code 6-2, A5-1 Batch mode 2-7, 7-1, A5-1 Black mark 2-6, 7-1, 7-3, A5-1 Black mark length 7-1 Black mark sensor 2-6, 2-67, 4-2, A5-1 Built-in rewinder 2-8, A5-1 C Centronics 1-3, 2-12, 2-26, 2-29, 6-2, A2-2 Cut mode 2-9, 7-1, A5-1 Cut/strip position f[...]

  • Page 119

    INDEX ENGLISH VERSION EO1-33059 INDEX S Serial interface 1-3, 2-12, 6-2, A2-4 Strip mode 2-7, 7-1, A5-2 T Tag 2-4, 7-1, A5-2 Thermal direct 2-63, 6-1, A5-2 Thermal transfer 2-63, 6-1, A5-2 Transmissive sensor 7-2 U USB interface 1-3, 1-5, 2-12, 6-2, A2-3, A5-2 W Web printer 2-26 Wireless LAN 1-1, 1-3, 1-5, 2-12, 6-2, A2-5[...]

  • Page 120

    M EO1-33059[...]