Toshiba B-SX4T-QQ manual

TEC Thermal Printer B-SX4T-QQ/QP Owner's Manual[...]

CE Compliance (for EU onl y ) This product complies with the requirements of EMC and Low Volt age Direct iv es including their amendments. VORSICHT: • Schallem ission: unt er 70dB (A) nach DI N 45635 (oder I SO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht z ugänglich sein. Copyright © 2003 by TOS[...]

Safet y Summ a r y ENGLISH V E RSION EO1-33034 ( ) i 6DIHW6XPPD U Personal safety in handling or maintaining the equipm ent is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warning s and cautions contained in this manual should be read and understood before handling or m aintaining t[...]

Safet y Summ a r y ENGLISH V E RSION EO1-33034 ( ) ii If foreign objects (metal fra gments, w ater, liquids) e nter the m achines, first turn of f the powe r switche s and disconne ct the pow er cord plugs f rom the outlet, and then c ontact y our authorised TOSHIBA TEC represent at i ve for assistance. Continued use of the m achine in that conditi[...]

ENGLISH VERSION EO1-33034 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1 -1 1.1 Introduction .................................................................................................................... E1-1 1.2 Features ................[...]

ENGLISH VERSION EO1-33034 APPENDIX 1 SPECIFICATIONS................................................................................................. EA1-1 A1.1 Printer ................................................................................................................... ....... EA1-1 A1.2 Options .......................................[...]

1. PRODUCT OVER VIEW ENGLISH VERSION EO1-33034 1.1 Introduc tion E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the T EC B- SX4T series therm al printer. T his Owner’s Manual contains from g eneral set-up throug h how to confirm the printer operation using a test print, and should be read carefully to[...]

1. PRODUCT OVER VIEW ENGLISH V E RSION EO1-33034 1.4 Acce ssories E1- 2 1.4 A ccessories When unpacking the printer, please make sure all the follow ing accessories are supplied with the printer. US Power Cord (1 pc.) (P/No. FBCB0030203) QQ model only CD-ROM (1 pc.) QQ (P/No.: 7FM00331000) QP (P/No.: 7FM00254000) EU Power Cord (1 pc.) (P/No.EKA-003[...]

1. PRODUCT OVER VIEW ENGLISH V E RSION EO1-33034 1.5 Appearance E1- 3 1.5 A ppearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters. Dimensions in m m (inches) LCD Message Display Operation Panel Power Switch : OFF |: O N Media Outlet Top Cover Expansi[...]

1. PRODUCT OVER VIEW ENGLISH V E RSION EO1-33034 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 3.1 for further information about the O peration Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] ke y POW ER LED (Green) [FEED] ke y [REST A RT ] ke y Ribbon Stoppe r Print Head Block Head Lever Ribbon[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.1 Precautions E2- 1 2. PRINTER SETUP 2.1 Precautions This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional memory card, and perform ing a test print. [...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.2 Procedure bef ore Operation E2- 2 2.2 Procedure before Operation 2.3 Fitting the Fan Filter This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions in this m anual and set up the printer at a proper location. 3. Fit[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.4 Connecting the Cables to Your Printer E2- 3 2.4 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to pr[...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.5 Connecti ng t he Power Cord E2- 4 2.5 Connecting the Pow er Cor d 1. Make sure that the printer Power Switch is in the O FF ( ) position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into a grounded outlet as shown in the figure belo[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.6 Turning the Printer ON/OFF E2- 5 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning o[...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.7 Loading the Media E2- 6 2.7 Loading the M e di a The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true throug h the printer. The printer prints both labels and tags. 1. T urn off the power and open the Top Cover. 2. T urn the Head Lev[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media E2- 7 2.7 Loading the Media (Cont.) 5. Put the media on the Supply Shaft. 6. Pass the media around the Dam per, then pull the media towards the front of the printer. 7. Align the projection of the Supply Holder with the groove of the Supply Shaft, and push the Supply Holder against th[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media E2- 8 2.7 Loading the Media (Cont.) 10. Lower the Print Head Block until it stops. 11. After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing. Setting the Feed Gap Sensor position (1) Remove the Locking S[...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.7 Loading the Media E2- 9 2.7 Loadi ng the Medi a (Cont.) 12. There are four issue modes available on this printer. H ow to set the media for each mode is prov ided below. Batch mode In the batch m ode, the media is continuously printed and fed until the number of labels/tag s specified in the issue [...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.7 Loading the Media E2-10 2.7 Loadi ng the M edi a (Cont.) Build-in rewinder mode The Rewinder Assembly of the Strip Module can be used in batch mode to take up the printed m edia as a Built-in R ewinder. (1) Rem ove the two Black Screws to detach the Front Plate. (2) Attach the Rew inder Guide Plate[...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.8 Loading the Ri bbon E2-11 2.8 Loadi ng the Ribbon There are two types of m edia available for printing on: these are thermal transfer media and direct therm al media (a chem ically treated surface). DO NOT LOAD a ribbon when usi ng a direct thermal media. 1. Grasp the tabs on the top and bottom of [...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.9 Insert ing the Opti onal P CMCIA Cards E2-12 2.9 Inserting the Optional PCMCIA Cards When the optional PCMCI A Interface B oard is installed into the printer, there will be two PCMCI A slots available as shown in the fig ure below. This allows the use of Flash Memory type Cards or I/O Cards such as[...]

2. PRIN TER S ETUP ENGLISH V E RSION EO1-33034 2.10 Test P ri nt E2-13 2.10 Test Print A print test should be performed to check that the printer is operating correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step- by-step procedures exactly for best results. 1. Use label stock[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print E2-14 2.10 Test Print (Cont.) 9. Press the [PAUSE] key and the issue mode setting display will appear. Select the issue mode with the [FEED] or [RESTART] key. 10. Press the [PAUSE] key and the media size setting display will appear. Select the media size with the [FEED] or [RESTART] key. 11[...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print E2-15 2.10 Test Print (Cont.) 19. When you have finished performing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated. Sample of the slant line (1 dot) test [...]

2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print E2-16 2.10 Test Print (Cont.) Sample of the bar code test print label Sample of the factory test label[...]

3. ON LINE M ODE ENGLISH V E RSION EO1-33034 3.1 Operation P anel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the key s on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host com puter, the normal operation of printing im ages on labels or tags can be accomplished. • The f[...]

3. ON LINE MODE ENGLISH VERSION EO1-33034 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. 2. If any error occurs during printing, an error message appears. T[...]

3. ON LINE MODE ENGLISH VERSION EO1-33034 3.4 Dump Mode E3- 3 3.4 Dump Mode In Dump mode, any characters sent from the host com puter will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming com mands and debug the program. For details, please refer to your nearest TOSHIBA TEC service repr[...]

4. M A INTENA NCE ENGLISH V E RSION EO1-33034 4.1 Cleaning E4- 1 4. MA INTENA NCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform routine m aintenance. To ensure the continuous high quality operation of the printer, y ou should perform a regular m aintenance routine. For high throughput it should be done on a dai[...]

4. M A INTENA NCE ENGLISH V E RSION EO1-33034 4.1 Cleaning E4- 2 4.1.2 Cov ers and Panels 4.1.3 Optional Cutter Module Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with m ild detergent solution. The swing cutter and rotary cutter are av ailable as an option. They are both cleaned in the same way . When remov ing th[...]

4. MAINTENANCE ENGLISH VERSION EO1-33034 4.2 Care/Handling of the Media and Ribbon E4- 3 4.2 Care/Handling of the Media and Ribbon • Do not store the media or ribbon for longer than the ma nufacturer’s recommended shelf life. • Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side causing err[...]

5. TROUBLESHOOTING ENGLISH V E RSION EO1-33034 5.1 Error Mess ages E5- 1 5. TROUBLESHOOTING This chapter lists the error messag es, possible problems, and their solutions. 5.1 Error M essages Error Messages Problems/Causes Solutions HEA D OPEN The Print Head Block is opened in Online mode. Close the Print Head Block . HEA D OPEN **** Feeding or pri[...]

5. TROUBLESHOOTING ENGLISH V E RSION EO1-33034 5.2 Poss ible Problem s E5- 2 5.1 Er r or M essages (Cont.) Error Messages Problems/Cause Solutions NO PA PER **** 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack . 1. Load new m edia. T hen press the [RESTA RT] key. 2. Reload the m edia correctly. Then press the [R[...]

5. TROUBLESHOOTING ENGLISH V E RSION EO1-33034 5.3 Rem ovi ng J am m ed Media E5- 3 5.3 Removing Jammed Media This section describes in detail how to remo ve jammed m edia from the printer. 1. T urn off and unplug the printer. 2. Open the T op Cover. 3. T urn the Head Lev er to Free position, then open the Ribbon Shaft Holder Plate. 4. Open the Pri[...]

5. TROUBLESHOOTING ENGLISH V E RSION EO1-33034 5.4 Threshold S et ting E5- 4 5.4 Threshold Setting To maintain a constant print position the printer uses the Transm issive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the m edia is pre-printed, the darker (or m ore dense) inks can interfere[...]

APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33034 A1.1 Prin ter EA1- 1 A PPENDIX 1 SPECIFICA TIONS Appendix 1 describes the printer specifications and supplies for use on the B- SX4T printer. A 1.1 Printer The following is the printer specifications. Model Item B-SX4T-GS10-QQ B-SX4T-GS10-QP Supply v oltage Power consumption During a print job [...]

APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33034 A1.2 Op tions EA1- 2 A 1.2 Options Option Name Type Description Swing cutter m odule B-4205-QM A stop and cut swing cutter. Rotary cutter m odule B-8204- QM Rotary cutter Strip module B- 9904-H- QM This allows use of on-dem and (peel-off) operation or to tak e-up labels and backing paper togeth[...]

APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33034 A1.3 M edia EA1- 3 A 1.3.1 Media T y pe (Cont. ) [U nit: mm ] Cut mode Labe l dispensing m ode Item Batch mode Strip mode Rotary cutter (*2) Swing cutter Labe l 10.0 – 1500.0 25.4 – 1500.0 3”/sec ., 6”/sec.: 38.0 - 1500.0 38.0 – 1500.0 M e dia pitch Tag 10.0 – 1500.0 ---- 3”/sec.,[...]

APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33034 A1.3 Media EA1- 4 A 1.3.2 Detection A rea of the Transmissiv e Sensor (Cont.) <Tag paper with square holes> A 1.3.3 Detection A rea of the Reflectiv e Sensor The Reflective Sensor is m ovable from the centre to the left edge of media. The reflection factor of the Black Mark m ust be 10% o[...]

APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33034 A1.4 Ribbon EA1- 5 A 1.3.4 Effective Print A rea (Cont.) The figure below show s the effective print area on the media. A 1. 4 Ribbon Please mak e sure that the ribbon being used is approved by TOSH IBA TEC. The warranty does not apply to any problem caused by using non-approv ed ribbons. For i[...]

APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33034 APPENDIX 2 MESSAGES AND LEDS EA2- 1 APPENDIX 2 MESSAGES AND LEDS Appendix 2 describes the LCD messages displayed on the operation panel. Symbols in the message 1:  : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in [...]

APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33034 APPENDIX 2 MESSAGES AND LEDS EA2- 2 N OTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [L F] and [NUL] will not be displayed.) Example 1 [ESC] T20 G 30 [LF] [NUL] Comm and error The followi[...]

APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33034 APPENDIX 3 INTERFACE EA3-1 APPENDIX 3 INTERFACE  Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirem ents: • Fully shielded and fitted with metal or metallised connector housings. • Keep as short as possible. • Shoul[...]

APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES  Font[...]

APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES EA4-2 APPENDIX 4 PRINT SAMPLES (Cont.)  Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits UPC-A UPC-A+2 digits[...]

APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS-14 RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix PDF417 QR code Micro PDF[...]

GLOSSARIES ENGLISH VERSION EO1-33034 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate[...]

GLOSSARIES ENGLISH VERSION EO1-33034 GLOSSARIES Pre-printed media A type of media on which characters, logos, and other designs have been already printed. Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up causing a small dot to be burne[...]

INDEX ENGLISH VERSION EO1-33034 INDEX INDEX A Auto ribbon saving 2-11 B Backing paper A1-3 Bar code A1-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Black mark sensor 2-8, 4-1 Built-in rewinder 2-10 C Centronics 1-3, 2-3 Cut mode 2-10 Cutter module 2-10, 4-2, A1-2 D Dimensions 1-3 E Effective Print length A1-3 Effective print w[...]

INDEX ENGLISH VERSION EO1-33034 INDEX S Serial interface 1-3 Strip mode 2-9 Strip module 2-9, A1-2 Supply voltage A1-1 T Tag A1-2 Test print 2-13 Thermal direct 2-13, A1-1 Thermal transfer 2-13, A1-1 Threshold setting 5-4 Transmissive sensor 2-13, A1-3 Two-dimensional code A1-1 U USB interface 1-3, 2-3, A1-2 W Weight A1-1[...]

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