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Toshiba CTX28 manual

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Table of contents for the manual

  • Page 1

    726+,%$ Digital Solutions Division June 2004 V oice Processing System System Administrator Guide[...]

  • Page 2

    Publication Information T oshib a Americ a Informati on Syst ems, I nc., D igital Soluti ons Divis ion, r es erve s the rig ht, w it hou t p r ior n o ti ce, to r e vise th is informa tion pu blicatio n for any reason , i ncl ud ing, but no t lim it ed to, utilizat io n of ne w advan ce s in the sta t e of technica l arts or to simpl y chan ge t he[...]

  • Page 3

    TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) Digital Solutions Division License Agr eement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULL Y READ THIS LICENSE AGREEMENT . USE OF ANY SOFTWARE OR ANY RELA TED INFORMA TION (COLLECTIVELY , “SOFTWARE”) INST ALLED[...]

  • Page 4

    T oshiba America I nformation Systems , Inc. Digital So lutions Divis io n Limite d W arranty T oshiba America Information Systems , Inc., (“T AIS”) warra nts that this voice proces sing equipment ( except for fuses, lamps, and other consumables) will, upon deliv ery by T AIS or an authorized T AIS dealer to a retail customer in new cond ition,[...]

  • Page 5

    Strat a CTX28 V oice P rocessing System Adm inistrator Guide 06/04 1 Introduction This gui de has b een customized for your u se and d escri bes how t o use t he St rata CTX28 voic e mail proc essing Sys t em Administra tor User I D Mailbox (User ID 999). Orga nization This Syst em Administr ator User Guide i ncludes one or more of the fol lowing t[...]

  • Page 6

    Introduction Conve ntions 2 Strat a CTX28 V oice Processing System Ad ministrator Guide 06/04 Conventions Conventions Description Not e Elab orate s spec ific i tems o r refe rence s oth er info rmat ion. Within some ta bles, gener al notes apply to t he entir e table a nd number ed notes app ly to s pecific items. Important! Calls attenti on to im[...]

  • Page 7

    Introduction Related Do cu me nts /M edi a Strat a CTX28 V oice P rocessing System Adm inistrator Guide 06/04 3 Action/Response T able Related Documents/Media Note Some document s liste d here may app ear in di ffe rent vers ions o n the CD-ROM, FYI, or in pr int. T o find the most current version, c heck the ve rsion/date in the Publi catio n Info[...]

  • Page 8

    Introduction Related Documents/Media 4 Strat a CTX28 V oice Processing System Ad ministrator Guide 06/04[...]

  • Page 9

    GVMU System Administrator Guide 04/04 5 Overview S trata CTX28 v oic e proce ssing h as a spec ial Use r ID mail box known as the Syst em Administ rato r User ID mailbox. It is User I D 999, and y ou acce ss it t hrough t he telep hone ju st as an y othe r User ID mailbox . Note The Syste m Administ rator mail box (User ID 999) c annot be as signe [...]

  • Page 10

    Overview System Administ rator Menu 6 GVMU System Administrator Guide 04/04 System Administrator Menu System Administra tion i s an opti on desi gned for t he Syst em Administ rato r to crea te syste m lists and to man ag e sys tem-w ide f uncti ons (s ee Figure 1 ). Figure 1 System Administrator M enu 7401 Enter User ID , press # . 1 Confirms entr[...]

  • Page 11

    Overview System Adminis trator Menu GVMU System Administrator Guide 04/04 7 Select Option on System Administration M enu 1. From the Mai n Menu, press  . The System Admin istrat ion Menu play s. 2. From the Sys tem Administrat ion Menu, press:  Record sy stem announcemen t  Dele te sys tem announcemen t  Record bus y-hold music  Mana[...]

  • Page 12

    Overview System Administ rator Menu 8 GVMU System Administrator Guide 04/04[...]

  • Page 13

    GVMU System Administrator Guide 04/04 9 Features Reco rd Syste m Ann ouncement System announcem ents are useful in dissemina ting system-wide i nformati on. W ith this opt ion, you can r ecord a n announcement that voi ce mail plays to every user when he/ she acces ses hi s/her mailbox. Users ca n inte rrupt the syste m announce ment by sel ectin g[...]

  • Page 14

    Feature s Delete System An nouncem ent 10 GVMU System Administrator Guide 04/04 Delete System Announcement W ith this opt ion, you can pur ge a previousl y recor ded syste m announce ment. 1. From the Mai n menu, press  System Adm inist ration . Y ou are pr ompt ed t o e nter t he Us er ID. 2. From the Sys tem Administrat ion menu, press ?[...]

  • Page 15

    Feature s Recor d t he Busy -Hold Music GVMU System Administrator Guide 04/04 11 Reco rd th e Busy -Hold Mu sic By pressi ng  , the bu sy-hold musi c is h eard by cal lers when they e lect to h old for a busy extensi on. V oice mail plays the en tire re cord ing be fore re-tr y ing th e bus y exte nsion . When the system is deliv ered, it p lays[...]

  • Page 16

    Feature s Manage User IDs 12 GVMU System Administrator Guide 04/04 Manage User IDs Manage User IDs enab les you to perfo rm special User ID fun ctions. 1. From the Mai n menu, press  Syst em Adm inist ration . Y ou are pr ompt ed t o e nter t he Us er ID. 2. From the Sys tem Administrat ion menu, press  Manage User IDs. V oice mail p rompt[...]

  • Page 17

    Feature s Add User I Ds GVMU System Administrator Guide 04/04 13 Add User IDs 1. From the Mai n menu, press  Syst em Adm inist ration . Y ou are pr ompt ed t o e nter t he Us er ID. 2. From the Sys tem Administrat ion menu, press  Add User IDs. V oice mail p rompts you t o ente r the User ID. 3. Ente r the Use r ID to be added and press  .[...]

  • Page 18

    Feature s Syste m Dist r ibut ion Li sts 14 GVMU System Administrator Guide 04/04 System Distribution Lists System lists ar e avail able as a specia l attr ibute of the Syst em Administ rator Mai n Menu, a nd are an excell ent means of dist ributing interof fice memos to a lar ge gr oup of peopl e in a ti mely manne r . The list s also el iminat e [...]

  • Page 19

    Feature s Syste m Distr ibution Li sts GVMU System Administrator Guide 04/04 15 Send Message Using a System List Each syst em distri butio n list (  ~  ) in User ID 999 is a vaila ble to al l users a nd may be accessed when a user sends or forwar ds a mess age to a l ist. For mor e deta ils, see the Strata CTX28 V oice Pr ocessing Sys tem Use[...]

  • Page 20

    Feature s Syste m Dist r ibut ion Li sts 16 GVMU System Administrator Guide 04/04[...]