Toshiba ES96 manual

Telecommunication Systems Division J anuary 2003 Stratagy iES32, ES4, ES80, ES96, ES96R User Guide ® V oice Processing Systems[...]

Publicati on Informati on T oshiba America Information Systems, Inc., T el ecommuni cation Systems Divis ion, reserves the r ight, without prior notice, to revise this informati on publication for a ny reason, including, but not limited to, utilization of new advances in the state of technical ar ts or to simply change the design of this document. [...]

TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) T elecommunication Systems Division License Agreement IMPORT ANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULL Y READ THIS LICENSE AGREEMENT . USE OF ANY SOFTWARE OR ANY RELATED INFORMA TION (COLLECTIVELY , “SOFTWARE”) INSTA[...]

T oshiba America Information Systems, Inc. T elecommunication S ystems Division Limited W arrant y T oshiba America Inform a tion Systems, Inc ., (“ T AIS”) war rants that thi s voic e proc essi ng e quipmen t (exc ept for fuses, lamp s, and other c onsum a bles) will, up on de li ve ry by T AIS or an author ized T AIS deal er to a retail cust [...]

Strat agy ES User Guide 01/03 i Content s Introduction Organizati on ............................................ .................................... .............................. vii Conventions ......... ........................... .................................... .................................... .. vii i Action/Respo nse Table ........[...]

Contents Chapte r 2 –Getting Starte d ii Strat agy E S User Guide 01/03 Return Receipt ...................... ........................... .................................... ................ 11 Future Deli very ............................ ............................................. ..................................11 Message Desti nation Sel[...]

Contents Chapter 5 – Manage Mail box Strat agy ES User Guide 01/03 iii Chapter 5 – Manage Mailbox Change Greeti ng ....................... .................................... .................................... ......... 54 Create o r Record Over a P ersonal Greet ing ........... .................. .................. ......... 55 Select a Per[...]

Contents Appendix B – Fax Pri n ter Driver iv Strat agy E S User Guide 01/03 Appendix B – Fax Printer Driver Configure/ Personalize Fax Prin ter Driver ................................ ..................................94 Use Fax Print er Driver ......................... .................................... ..................................9 7[...]

Contents Append ix G – Using Stratagy ES with a Strata Le gacy System Strat agy ES User Guide 01/03 v Appendix G – Using Stratagy ES with a Strata Legacy System Call Forward ............................. .................................... ........................... ................ 126 Set Call For ward to Stratagy ES .................... ..[...]

Contents Appendix G – Using Stratag y ES with a Str ata Legacy Syst em vi Strat agy E S User Guide 01/03[...]

Stratagy E S User Guide 01/03 vii Introduction This gui de describes the voice messagi ng capabil i ties and proc edures for making the S tratagy ES and S tratagy iES32 V oice Proce ssing System work fo r you. Organization This gui de is divided as follows: • Chapter 1 – The G ran d T o ur is an over view of the S tratagy ES system . T opics co[...]

Introduction Conve ntions viii Stratagy ES User Gu ide 01/03 • Appendix C – Auto mati c Spee ch R ecog nitio n contains step- by- st ep in structions on using t he optional spe ech recognit ion feature. • Appendix D – Unified Messa ging w ith O u tlook Inte grati on contains step- by- step in structions on us ing the opti onal Unified Messa[...]

Introduction Conv entions Stratagy E S User Guide 01/03 ix Action/R espon se T able $ULDOEROG Represents t elephone b uttons. Courier Shows a c omputer keyboard en try or screen di splay . “ Ty p e ” Indicat es entry o f a string of t ext. “ Press ” In dicates entry of a single key . For example: T ype prog then pres s Enter . Plus (+) S[...]

Introduction Related Documents/Media x Stratagy ES User Guide 01/ 03 Related Document s/Media Note Some document s listed here may app ear in dif ferent v e rsions on the CD-ROM or in pr int. T o find the most current version, c heck the version /date in the Publica tion Informatio n on the back of th e document ’ s titl e p age. Important! Read [...]

Stratagy E S User Guide 01/03 1 The Grand T our 1 This chap ter provides an overview of the s ystem and cover s the fol lowing gener al topics: • Feature s to personaliz e your mailbox • Messag e folders • Message t ypes • Greetin gs • Special delivery optio ns • Message de stinations • User opti ons • User prompts • User T utoria[...]

The Grand T our Overvi ew 2 Stratagy ES User Guide 01/ 03 Over view S tratagy ES manages mult iple voice processin g functions simul t aneously 24-hou rs-a- day , seven-days-a- week. Y our mailbox is always availabl e for cal lers to leave private voice or fax (optional feature) message s. In addition, y ou can updat e your greeting at your conv en[...]

The Grand T our Overview Stratagy E S User Guide 01/03 3 Play the ne xt message Replay the current message Save the current message Standard Save Message F older ~ P ersonal Message Folder(s) Play the Previous message Delete the current message Forward the current message Reply to the current message Special Functions Return to Main Menu (number of[...]

The Grand T our Featur es to Pers onalize Y our Mailbox 4 Stratagy ES User Guide 01/ 03 Feature s to Per sonalize Y ou r Mailbox The S tratagy ES V oic e Processing Syst em offers a variety of featur es to per sonalize your ma ilbox. The f ollowing are a f ew of those features: • Mailbox Sec urity Code – Y o ur mailbox has a security code. The [...]

The Grand T our Mess age Folder s Stratagy E S User Guide 01/03 5 Singl e Message Fo lder Y our mess ages r esi de in o ne me ssag e fol der . W hen y ou ac cess y our m ailbo x, S tratagy ES announces you have “ x messages , y is (are) new , z is (are) urg ent, w fax(e s). ” New messages pl ay based on the type (urg ent messages play fir s t) [...]

The Grand T our Messa ge Fol ders 6 Stratagy ES User Guide 01/ 03 If no n ew m es sage s exis t, Strata gy ES a utom a tica ll y ac ce sses t he Sa ved Me ssag e Folder . If you a re in the Saved Message Folder , you can togg le back to the New Message Fol der by pressing  . Saved Message Fol der Saved me ssages con sist of messages that: [...]

The Grand T our Mess age Folder s Stratagy E S User Guide 01/03 7 New Message Folder The New Mes sage Folder is configured identically f or both the Dual Message and Multiple Message Folder mailboxes with the foll owing exception: If no new mes sages e xis t in a Mul tiple Mess age Fold er mailbox, S t rata gy ES accesses the S aved Mess age Folder[...]

The Grand T our Messa ge T ypes 8 Stratagy ES User Guide 01/ 03 Access Folders When you pre ss  from the New or Saved Message Fol ders or  from th e Main Menu, S tratagy ES checks your mailbox for p ersonal folder s. Depending upon whether i t finds any , S trata gy ES performs the f ollowing p r ocedures: Message T ypes The S tratag[...]

The Grand T our Messa ge T ypes Stratagy E S User Guide 01/03 9 Fax Mess age Note Fax Messagi ng is an optional featur e in the S tratagy ES. Check with your System Administra tor to find out if your syst em is co nfigured f or this featu re. Fax message s can be sent to your mailbox and st ored or forwarded along with voice messages. When you acce[...]

The Grand T our Greeting s 10 Stratagy ES User Guide 01/ 03 Greetings Y ou ca n select e i ther a person al or syst em greeting to pl ay to callers when you do not answer or when your telephon e is busy . Depending on how your system is configured, cal lers may hea r a separate busy greeti ng — t he sy stem o r th e c ust om bu s y gr eetin g. Se[...]

The Grand T our Special De livery Option s Stratagy E S User Guide 01/03 11 S p ecia l De liv ery Options In addit ion to recording a nd sending a new messa ge, you can mark the me ssage ur gent, private, or request a ret urn receipt. Urgent Messages c an be marked ur gent by the sende r and always play first in the Ne w Messag e Folder . After the[...]

The Grand T our Messa ge De st ina tio n Select io ns 12 Stratagy ES User Guide 01/ 03 Messa ge De st in at io n Sele ct io ns At the be ginning of th e Send Message s menu, you are asked to enter the des tination mailbox nu m ber (s).Y ou can choose to enter a singl e destination (e.g., mailbox number) or multiple destinat ions (e.g., mailbo x num[...]

The Grand T our Messag e Destination Selections Stratagy E S User Guide 01/03 13 System Dis tri bution Lists In addit ion to Personal Distribution List s, Stra tagy ES supports sy stem-wide distri bution lists created b y the System Admini strator for use by ev eryone in y our company . Y ou should chec k with your System Admin i strator to fin d o[...]

The Grand T our User Opt ions 14 Stratagy ES User Guide 01/ 03 User Options Y ou ca n set you r mailbox for Do Not Disturb (DND) or call scre ening, sel ect or record a busy gr eeting (plays whe n your telephone i s busy), designa te where or how you ar e notifi ed of a message , and set your ma ilbox to automati cally co py messages to a nother ma[...]

The Grand T our User Prompt s Stratagy E S User Guide 01/03 15 User Prompt s The S tratagy ES system prompts only for menu optio ns available t o you. Y ou do not hear pro m pts for opti ons: • Not a vaila ble in you r Stratag y ES s ystem (i .e ., fa x). • Not confi gured for your mai lbox by the System Administrator (e.g., guest user s, DND).[...]

The Grand T our User Prom pts 16 Stratagy ES User Guide 01/ 03[...]

Stratagy E S User Guide 01/03 17 Getting S t arted 2 This ch apt er i nstruc ts yo u on a ccess ing and e xiti ng your mailb ox and outli nes t he us er tutor ial ste ps. User T utorial When you log on to the S tratag y ES V oice Process ing syste m for th e very firs t time, you hear a tutorial that walks you through th e followi ng basic steps: ?[...]

Getting Sta rted Step 1: Access Your Mailb ox 18 Stratagy ES User Guide 01/ 03 S tep 1: Access Y our Mailbox The Main Me nu (shown bel ow) is your starti ng point for al l of Strat agy ES ’ s messaging features. Pr essing   from most menus re turns you to the Mai n Menu. T o access your ma ilbox, you need to know: • The tele phone numb[...]

Getting Star ted Step 1: Access Y our Mail box Stratagy E S User Guide 01/03 19 If you r eceive new me ssages while you a re logged on to you r mailbox, St ratagy ES informs you that new messages have arrived ev ery time yo u return to the Mai n Menu. Note If the Stratagy ES is full y in te gra te d with the te leph one sy stem , Stratag y E S is i[...]

Getting Sta rted Step 2: Recor d Y ou r Nam e 20 Stratagy ES User Guide 01/ 03 S tep 2: Record Y o ur Name Y our n ame is announ ced whenever the di rectory is acc essed, you sel ect the s ystem greeti ng, or a message is sent by you to anot her Strat agy ES user . When you fi rst enter your ma ilbox, the S tratagy ES tutor ial prompts you t o reco[...]

Getting Star ted Step 3: Record Y our Personal Gree ting Stratagy E S User Guide 01/03 21 S tep 3: Record Y our Personal Gre eting The tu torial now pr ompts you to record your perso nal greet ing. This g reeting b ecomes your Pers onal Greeting #1. Y ou can record up to six other g reetings (see “ Cre a te or Record Over a Personal Greet ing ”[...]

Getting Sta rted Step 4: Change Y our Security Code 22 Stratagy ES User Guide 01/ 03 S tep 4: Change Y our Security Code Y ou sho uld change your secu ri ty code on a regu la r ba si s to ensure the pr iva cy of your messages and personal g r eetings (see “ Change Secur i ty Code ” on page 62 ). S tratagy ES prompts yo u to enter your ne w secu[...]

Stratagy E S User Guide 01/03 23 Play Messages 3 This chap ter explain s how to u se the Pla y Messages feat ure. It c overs: • Acce ssi ng mess ages • Playback controls • Playing messa ges • Special functions • Retriev e and listen to e-mail messages S tratagy ES lights the message waiting light o n your tel ephone when a voice o r fax m[...]

Play Mess ages Acce ss Mes sages 24 Stratagy ES User Guide 01/ 03 Access Mes sages Once you pr ess  to play your mes sages, the foll owing telephone key s assist you in going through you r messages:  T akes you to the ne xt message or back t o the top of the folder when you hav e reached the last mess age in the fo lder .   Replays t he[...]

Play Mes sages Playback Controls Stratagy E S User Guide 01/03 25  Play Next Message Plays ne xt message in fold er . If you are at the last messag e in the f older , goes to the first message in the same fo lder .  Replay Current Message Plays pr evious message in folder . If you are at t he first messag e in the folder , goes to the la s[...]

Play Mess ages Play Me ssages 26 Stratagy ES User Guide 01/ 03 Play M essages When you acc ess your mailbox, S tratagy ES tells you the n umber of urge nt, new , saved, an d fax messages (if supported by your system; check with your S ystem Administr ator) yo u have in you r mailbox. When you pre ss  from the Main Menu to pla y messages (menu sh[...]

Play Mes sages Play Messag es Stratagy E S User Guide 01/03 27 1. From the Mai n Menu, press  . A mess age plays. While t he message p lays, you can sel ect  to pause/ resume,  to tu rn up volume,  t o turn down volume,  to b ack up (rewind) ,  to go fo rwar d (advance) , and/or  to change spe ed (toggle). 2. (Opti onal) [...]

Play Mess ages Play Me ssages 28 Stratagy ES User Guide 01/ 03 Note Mes sages are n o t mov ed t o the s aved folder u ntil you log out of your mailbox, enabling you to return to the new mess age f older and re pla y t he me ssag e. The Play M essa ges M enu plays .  Dele te the curre nt message Flags the cur ren t messag e for d elet ion. Th e [...]

Play Mes sages Spec ial Fu nct io ns Stratagy E S User Guide 01/03 29 S pecial Functions Y ou ca n print or send faxes, check the date and ti m e a message was se nt, or review a messag e set for futur e delivery in t he Play Mess ages Menu. When you pla y a message, this op tion is availa ble by pre ssing  Special Functi ons. Note If a mess age[...]

Play Mess ages Special Functions 30 Stratagy ES User Guide 01/ 03 Ente r fax m a chine ’ s telepho ne number . Press  t o accept entr y The sys tem sends a f ax message cur rently residin g in your mailbox t o a fax machine (or other dev ice capable of r eceiving a f ax) for retrie val (print). The Play M essages M enu plays. ...or  to re -[...]

Play Mes sages Spec ial Fu nct io ns Stratagy E S User Guide 01/03 31 Press  t o delete all messages Del etes multiple messag es at one time in your New , Saved or Pe rsonal Mess age Folder(s) without ad ditional acti on from you. Note See the Con tinuous Play fea ture on pa ge 32 before using Conti nuo us Delete. The number of messages deleted [...]

Play Mess ages Special Functions 32 Stratagy ES User Guide 01/ 03  Continuous Play Plays ma ny messages at a time in your Ne w , Saved or Per sonal Message Folder(s) without addition al acti on from you. Note Messages p layed in the New Messa ge Folder r emain as new mes sages and are not automa tically saved. The number of messages played i s b[...]

Play Mes sages Retrieve an d Listen to E-mail M essages Stratagy E S User Guide 01/03 33 Retriev e and Listen to E-mail Messages Note This feat ur e is only a vaila ble to use rs of Stra ta gy ES with Unif ied M essag ing (UM ) a nd T ext -to-S peec h (T T S) cap abi li ties . Chec k with your Syst em Administr ator to f ind out if your system is c[...]

Play Mess ages Retriev e and Li sten to E-mail Me ssages 34 Stratagy ES User Guide 01/ 03 3. (Opti onal) Wh ile the message pl ays or immedia tely aft e r, you can select one of the fo llowing:  Play the n ext e-mail message Skips t o the beginning o f the next e-mail message. Note If you r each the end of you r e-mail mess ages , pr es sin g ?[...]

Play Mes sages Retrieve an d Listen to E-mail M essages Stratagy E S User Guide 01/03 35  Reply to t he current e-mail mes sage S tratagy ES creates an e -mail message with your repl y attac hed as a s tandard .wa v audio file and s ent to the or igina tor .   Rep lay t he curr ent e-mail mes sage The curr ent e-m ail m ess age play s fr o[...]

Play Mess ages Retriev e and Li sten to E-mail Me ssages 36 Stratagy ES User Guide 01/ 03[...]

Stratagy E S User Guide 01/03 37 Send Messages 4 Y ou ca n record an d send a message from any to uchtone telephone to another S tratagy ES user , severa l users, or to a personal or syst em distributio n list. This chap te r cover s: • Reco rding cont rols • Send a mess age • Forward a m essage • Repl y to th e curr ent mess ag e • Speci[...]

Send Messag es Recording Controls 38 Stratagy ES User Guide 01/ 03 Recording Controls While rec ording a message, y ou can pause/resu m e the recordi ng or end the rec ording using th e following keys ( shown below).  Pause/Resume (toggle o r 30 seconds) At any time whil e recordi ng messages to anot her mailbox in the system, you ca n press [...]

Send Messa ge s Send a M essage Stratagy E S User Guide 01/03 39 Send a Messag e Using the Sen d Messages Menu (shown belo w), you can record a message an d send it to singl e mailbox or multipl e destinations (e.g., pers onal or system di stribution li st), forw ard a m essa ge (w ith a co mm ent), or rep ly to a mess age se nt yo u. Set the Hour [...]

Send Messag es Send a Message 40 Stratagy ES User Guide 01/ 03 1. From the Mai n Menu, press  . Str atagy ES prompt s you to enter the destinati on (i.e., ma ilbox number , Personal or System Distribu tion List, or Mult iple Destin ations). 2. E nter one of the foll owing destina tions: 0DLOER[QXPEHU plus  . Pres s  again to rec ord a m[...]

Send Messa ge s Send a M essage Stratagy E S User Guide 01/03 41  plus a Per sonal Distrib ution List number (  ~  ). S tratagy ES plays the list commen t or number for confi rmation. See “ Ma nage Person al Distribu tion Lists ” on page 74 t o create or revise a destinatio n (distributi on) list.  Multip le Destin ations Y[...]

Send Messag es Send a Message 42 Stratagy ES User Guide 01/ 03  Append reco rding Press  whe n done. The appende d recording plays after the already recorded portion of the mes sage. The s ystem prompts you to record at th e beep.  Sele ct Ad diti o nal Destinat ions Send the mes sage to add itional destinat ions. (See Ste p 2 on pag[...]

Send Messa ge s Forw ard a Mes s a ge Stratagy E S User Guide 01/03 43 Forward a Messag e Any mess age sent t o you that is not marked a s Private can be forwarded to a single destina tion or a person al or sys tem distributi on list. When fo rwarding a mess age, recordi ng a message (comme nt) is op tional. 1. From the Pl ay Messages Menu, press ?[...]

Send Messag es Forward a M essage 44 Stratagy ES User Guide 01/ 03 Press  to select th e name as th e destination,  t o hear the nex t name, or  to canc el your entry and re-e nter .  plus a Per sonal Distrib ution List number (  ~  ). S tratagy ES plays the list commen t or number for confi rmation. See “ Ma nage[...]

Send Messa ge s Forw ard a Mes s a ge Stratagy E S User Guide 01/03 45  Review reco rding The forwardin g comment plays.  Re-record Press  whe n done. The system p rompt s y ou t o r ecord the comment at the be ep.  Append reco rding Press  whe n done. The appende d forwarding comme nt plays a fter the alre ady recorded m[...]

Send Messag es Reply to the Current M essage 46 Stratagy ES User Guide 01/ 03 Reply to th e Current Messag e S tratagy ES lets you reply to a messag e that you are current ly playin g. When you rep ly to a message sen t from with in a Strat agy ES user ’ s mailbox, you do not h ave to sel ect a destinat ion since S tratagy ES “ remember s ” t[...]

Send Messa ge s Reply to t he Current Mess age Stratagy E S User Guide 01/03 47 ...or b efore sen ding the message, yo u can use any of t he following options :  Review reco rding The reco rding pl ays.  Re-record Press  whe n done. The system p rompts you to recor d at the b eep.  Append reco rding Press  whe n done. The[...]

Send Messag es Special Delivery Op tions 48 Stratagy ES User Guide 01/ 03 S p ecia l De liv ery Options Y ou ca n send a messa ge as ur gent, pri vate, or with a re turn receipt r e quest. The setti ngs may be use d in any combinati on and may be changed pr ior to sending t he message. When you send , forward or repl y to a messa ge, this option i [...]

Send Messa ge s Fu ture De liv ery Stratagy E S User Guide 01/03 49 Futur e De livery S tratagy ES can be con figured so that your messag e is delivered a t a futur e specified time and d ate. When you send, fo rward or reply to a message, t his option is avai lable by press ing  Set Future Deli ve ry . Since ea ch of the se ttings default to[...]

Send Messag es Send a D irect Fax 50 Stratagy ES User Guide 01/ 03 Send a Dire ct Fax S tratagy ES enables you to send a fax t o a mailbox when y ou are cal l ing from a fax machine ha ndset. 1. Put the d ocument to be faxed i nto the fax mac hine. 2. From the f ax machine handset , dial the n umber for S tratagy ES. The company gr eeting plays. 3.[...]

Send Messa ge s Send a Di rect Fax Stratagy E S User Guide 01/03 51 6. (Optiona l) Press  Addition al Destinations . Send the mes sage to additio nal destinatio ns. (See Ste p 2 on page 4 3 for step- by-st ep instruc tions.) Y ou can r epeat this step as o ften as necessar y . 7. Press t he 6WDU W key on the fax machi ne and hang u p the hands e[...]

Send Messag es Send a D irect Fax 52 Stratagy ES User Guide 01/ 03[...]

Stratagy E S User Guide 01/03 53 Manage Mailbox 5 S tratagy ES provides special option s to cust omize and manage your m ailbox featur es (menu shown b elow). F rom the Main Menu: Manage Mailbox Change Greeting Change User Options Manage Per sonal Distribution Lists Manage Guest Mailbox es Manage Per sonal Folders Return to Main Menu 4576[...]

Manage Mailbox Chang e Greeting 54 Stratagy ES User Guide 01/ 03 Change Greet ing Y ou ca n select e i ther a person al or system gree ting to play cal lers when y ou do not answer or when your telephon e is busy . This sec tion discusses the three ba sic greeting co ntrols (menu s hown below): • Create o r record over a p ersonal greeti ng • S[...]

Manage Mailbox Chang e Greeting Stratagy E S User Guide 01/03 55 Create or Record Ove r a Persona l Greeting Personal greetings shou ld be informativ e and advise call ers when you will b e availa ble to retur n their c alls or respond to their message s. Y ou can prer ecord greeti ngs for the days of the week when y ou are out of the off ice or on[...]

Manage Mailbox Chang e Greeting 56 Stratagy ES User Guide 01/ 03 4. (O p tion al) Af ter rec ordin g, you can pr ess: Y ou can rep eat options 1~3 a s many times as you wish.  Review reco rding The complete greet ing plays.  Re-record Pres s  when done. The system p rompts you to recor d at the b eep.  Append reco rding Pres s  when [...]

Manage Mailbox Chang e Greeting Stratagy E S User Guide 01/03 57 Select a Person al Gree ting 1. From the Mana ge Mailbox Menu, press  . Stratagy ES plays the Change Greeting opt ions. 2. Enter a p ersonal greeti ng number (  ~  ) Y our call ers hear the select ed greeting when you do not answe r or when your tel ephone is b usy . ...or ?[...]

Manage Mailbox Chang e Greeting 58 Stratagy ES User Guide 01/ 03 Review a Pers onal Gre eting 1. From the Mana ge Mailbox Menu, press  . Stratagy ES plays the Change Greeting opt ions. 2. Press  to review th e curre nt gre eting The current greeting plays. S tratagy ES prompts you with th e Change Greeti ng Menu optio ns. Note Pressin g  d[...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 59 Change User Options S tratagy ES provides a number of specia l options to impr ove time management a nd product ivity (menu shown be low). For example, the DND feat ure can provide b locks of time f or meetin gs or projects u ninterrupted by the ringing of a telephone. Import ant[...]

Manage Mailbox Chang e User Opti ons 60 Stratagy ES User Guide 01/ 03 Chan ge Do Not Di sturb (DND ) Se tting If you s et this feature t o On, Stra tagy ES automatica lly sends call s to your mai lbox without first ringing your telepho ne. The Syste m Administra tor can al so set this featur e to turn On or Off aut omatically at pr e-scheduled ti m[...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 61 Change Call Sc reening Se tting If you s et this featur e to On, S tratagy ES asks call ers for t heir name and co mpany . W ithout th e caller ’ s knowledge, the sy stem relays that information to you and provide s you with special options to handl e the call (menu shown below[...]

Manage Mailbox Chang e User Opti ons 62 Stratagy ES User Guide 01/ 03 Change Secu rity Code Each mail box in the system has a security code. Th e code must be enter ed by you i n order t o “ log on ” to your m ailbox, enabli ng you to access y our messages, se ttings, greeti ngs, etc. Note Y ou can change your s ecurity c ode as ofte n as you w[...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 63 Select Bus y Gre etin g 1. From the Mana ge Mailbox Menu, press  . Stratagy ES plays the Change User Options Menu. 2. Press  . A pro mpt verifi es th e cur re nt s ta tus ( c ustom / syst em) o f the B usy G r eeti ng fea ture. 3. (Optiona l) Press  again to reset t h[...]

Manage Mailbox Chang e User Opti ons 64 Stratagy ES User Guide 01/ 03 Create or Record Ove r Busy Greeting Y ou ca n record yo ur own custom busy greeting (menu sh own below) that pla ys when caller s reach your extensi on and it is busy . While your caller s are lis tenin g to the busy greeti ng, t hey can e nte r a dif ferent mail box number , pr[...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 65 1. From the Mana ge Mailbox Menu, press  . Stratagy ES plays the Change User Options Menu. 2. Press  . S tratagy ES pr ompts you to reco rd your custom busy greet ing. 3. Begin reco rding at the tone. Press  whe n done. Sam p le Gre eti ng : “ Thanks f or cal ling. [...]

Manage Mailbox Chang e User Opti ons 66 Stratagy ES User Guide 01/ 03 Record Y our Name Y our n ame is announ ced whenever the di rectory is acc essed, you sel ect the s ystem greeti ng, or a message is sent by another S tratag y ES user . S tratagy ES prompts you throug h the entir e recor ding seque nce (menu shown bel ow). Y ou ca n re-reco rd y[...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 67 1. From the Mana ge Mailbox Menu, press  . Stratagy ES plays the Change User Options Menu. 2. Press  . Str atagy ES prompts you to rec ord your name. 3. At the t one, state your n ame slowly an d clearly . Pres s  when done. 4. (O p tion al) Af ter rec ordin g, you can p[...]

Manage Mailbox Chang e User Opti ons 68 Stratagy ES User Guide 01/ 03 Chan ge Messa ge Notifica tion Y our mailbox can have notifi cation re cords progr ammed by the System Adminis trator with a sp ecific notifi cation method (mes sage waiting li ghts, pagers, voi ce, etc.) a nd the ti me /da y whe n th at notificat ion record ap pli es . The rep e[...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 69 ...or if yo u do not remember the templa te number you wan t, press  . Pres s  to s elect the notific ation templa te or  to hear t he next record. The system plays a template head er record fo r each noti fication templ ate consisting of the templa te number an d tit[...]

Manage Mailbox Chang e User Opti ons 70 Stratagy ES User Guide 01/ 03 Set Auto matic Me ssage Cop y When enable d, the Automatic Mess age Copy fea t ure (menu shown bel ow) automa ticall y copies messages f r om your mailbox to a designated mailbox. Y ou ca n choose to copy all your messages or only the messages m arked urg ent, designa te the mail[...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 71 1. From the Mana ge Mailbox Menu, press  . Stratagy ES plays the Change User Options Menu. 2. Press  . S trat agy ES plays the Auto matic Message Copy Menu. 3. Press  to copy al l messages S t ra tagy ES confir ms the autom a tic m essag e copy for al l mes sages is en a[...]

Manage Mailbox Chang e User Opti ons 72 Stratagy ES User Guide 01/ 03  Set delay time S tratagy ES prompts you t o enter the ti me. Select one of the followi ng: Only one of the fo llowing entries are allowed.  Set hour System prompt s for number of hou rs to del ay message (max imum is 24 hours). Once you have ente red the value , Strat agy [...]

Manage Mailbox Chang e User Opti ons Stratagy E S User Guide 01/03 73 Review O ption Settings  Saves chan ges and return s to pre vious menu. Saves the changes and re turns to the aut o copy message.  Cancel cha nge s and return s to pre vious menu. Cancels ch anges and return s to the auto copy message.  Return to the Ma nage Mailbox Menu[...]

Manage Mailbox Manage Personal Distr i bution Lists 74 Stratagy ES User Guide 01/ 03 Manage Personal Dis tribution List s The Manage Pe rsonal Distrib ution Lists fea ture enable s you to cr eate and manage up to 25 per sonal distrib ution lists. The lists consist of the mai lboxes to which yo u most frequen t ly send messages . At the t ime you cr[...]

Manage Mailbox Manage Personal Distr i bution Lists Stratagy E S User Guide 01/03 75 Ente r the ma ilbo x number or press  for S tratagy ES direct ory assi stan ce. P ress  when done. The name (and extension) pla ys. Y ou can add addition al mailbox numbers as needed.  Delete a Mail box from the l ist S tratagy ES prompts you to ente r [...]

Manage Mailbox Manage Guest Mailbo xes 76 Stratagy ES User Guide 01/ 03 Mana ge G uest Mail boxes Guest mail boxes provide li mited access to the S tratagy ES system for temporary and project -oriented e mployees, such as c onsultants an d contractor s. Guest users may only send and r eceive messages to their host a nd other guests t hat share the [...]

Manage Mailbox Use Gues t Mailboxes Stratagy E S User Guide 01/03 77 Use Gues t Mailbox es A guest us er can access hi s/her mailbox in the same manner as a regular S trata gy ES user . The guest can play and se nd messages b ut is denied access to all Manage Mailbox Menu features except “  Chan ge Security Code ” and “  Re cord your Na[...]

Manage Mailbox Manage Personal Folders 78 Stratagy ES User Guide 01/ 03 Manage Personal Folde rs Y our mes sages can reside in up to n ine folders — one ne w , one saved a nd seven personal folders created by you for the purpo se of savi ng your messag es. The pe rsonal folder s are for only yo ur use. At the t ime you create a f older , you are [...]

Manage Mailbox Manage Pe rsonal Folder s Stratagy E S User Guide 01/03 79 1. From the Mana ge Mailbox Menu, press  . Stratagy ES plays th e Manage Personal Fol ders options . 2. E nter a numb e r fro m  ~  . Number 1 is reserved for the standar d save folder and cannot be used. 3. After se lecting a folder , you can pres s:  Review fol [...]

Manage Mailbox Manage Personal Folders 80 Stratagy ES User Guide 01/ 03 5. Press  t o retu rn to t he previou s menu S tratagy ES returns to the previous menu. ...or  to retu rn to t he Manage Mailb ox Menu Y ou can select a nother Mana ge Mailbox option. ...or  to ret urn to th e Main Menu. Y ou can selec t another Main Me nu [...]

Stratagy E S User Guide 01/03 81 Using S trat agy ES with a St r a ta C T X A This appen dix c overs the us e of Stra tagy E S voi ce ma il wit h th e Stra ta CT X. Ca ll Forward, M essage W aiting, T oshiba Pr oprietary Int egration , Direct T ransfer to V oice Mail and V oice Ma il Confere nce features a re all describ ed. Note Check with your Sy[...]

Using Stra tagy ES with a St rata CTX Call F orward 82 Stratagy ES User Guide 01/ 03 ➤ T o use the Cal l Forward button sequen c e ➤ Follow th e instructi ons in Ta b l e 1 below shown under “ Button Seque nce. ” Some featur es require addi tional input, s uch as: • Destinat ion – If the destinatio n is an out si de number , press after[...]

Using Stra ta gy E S with a St rata CTX Messa ge Waitin g Stratagy E S User Guide 01/03 83 Mess age W aiting Use your 0VJ LED/b utton and L CD to s ee/r etrie ve me ssag e(s) . An extens ion can receive u p to four simulta neous Message W aiting ind ications and LCD messages. One message is rese rved for the Message Center . Y our phone can be p[...]

Using Stra tagy ES with a St rata CTX T oshiba Propriet ary Integratio n 84 Stratagy ES User Guide 01/ 03 T urning On /Off M essage W aiting LE D on Anot her Extens ion If you ca ll an extensio n and it ’ s busy or there is no ans w er , you can l ight that exten sion ’ s Message W aiting LED and enab le that extens ion to call you ba ck. 1. Di[...]

Using Stra ta gy E S with a St rata CTX T oshiba Proprie tary Integration Stratagy E S User Guide 01/03 85 When your t elephone is idle , and a messa ge arrive s for an extensi on on your phone, the Msg LED is acti vated for t he appropri ate extens ion and upda tes th e LCD w ith th is dis play (sho w n rig ht). If ur ge nt me ss age s are in the [...]

Using Stra tagy ES with a St rata CTX T oshiba Propriet ary Integratio n 86 Stratagy ES User Guide 01/ 03 T able 2 Strat agy ES Main Menu Sof t Keys for CTX Digi tal T elephones DKT 30 14 SD L DKT 3010 SD DKT 3020 SD DKT 2010 SD DKT 2020 SD V oice Mail Functions PLA Y MSGS PLA Y PLA Y Play Message s SEND SEND SEND Send Mess ages MANAG E MBX MGMT MG[...]

Using Stra ta gy E S with a St rata CTX T oshiba Proprie tary Integration Stratagy E S User Guide 01/03 87 CONT DELETE Continuous Delete CONT PLA Y Contin uous Play DA TE & TIME DA TE Messag e Dat e and Time DELA Y TIME Set Delay T ime DELETE DEL DEL Delete the message/g uest mai lbox DELETE MBX DEL DEL Delete a mai l box from the pe rsonal dis[...]

Using Stra tagy ES with a St rata CTX T oshiba Propriet ary Integratio n 88 Stratagy ES User Guide 01/ 03 MSG FOLDERS FLDR FLDR M anage Personal F olders MSG NOTI F Y Change m essage No tificatio n MUL TI ENTRY MUL TI M UL TI M ultiple Desti nations NAME RECORD NAME NAME Re co rd your Name NEXT NEXT NEXT Play next message NEXT MSG Play next messa g[...]

Using Stra ta gy E S with a St rata CTX T oshiba Proprie tary Integration Stratagy E S User Guide 01/03 89 RESET PWORD RSET RSET Reset Guest Password RETRN RECPT RTRC RT RC Se t Re turn Receipt request (On/Of f) REVIEW REVW REVW Revie w recording /guest mail boxes REVIEW LIST REVW REVW Revie w c urrent li s t REV OPTIONS Review Optio n Settings SA [...]

Using Stra tagy ES with a St rata CTX T oshiba Propriet ary Integratio n 90 Stratagy ES User Guide 01/ 03 Call Record to Strat a gy ES Whil e on a n activ e ca ll , a st a tio n u ser can re cord the c o nvers ati on and store it in a S tratagy ES voice mai l box. Recordings ca n also be paused or restarted. Dep ending upon your System Administrat [...]

Using Stra ta gy E S with a St rata CTX Direct T ransfer to V oice Mail box Stratagy E S User Guide 01/03 91 3. T o stop record ing, press 5H FRUG . The LED turns off and th e recording stop s. T o resume re cording at this poi nt, you need to beg i n a new recordin g, see Step 1 o n previou s page. Pau s e/R e s u m e Reco r din g Y ou ca n pause [...]

Using Stra tagy ES with a St rata CTX V oice Mail Conference 92 Stratagy ES User Guide 01/ 03[...]

Stratagy E S User Guide 01/03 93 Fax Printer Driver B The S tratagy ES Fax Pri nter Driver ena bles you to selec t a document that you have create d on your computer a nd after convert ing it t o a T agged Image For mat (TIFF), gives yo u the option t o store t he file locall y on your ha rd drive, sen d it to another S tratagy ES user ’ s mail b[...]

Fax Printer Driver Config ure /Pers ona li ze Fax Printer Drive r 94 Stratagy ES User Guide 01/ 03 Configure/Pe rson alize Fax Printer Driv er Note T o u se this printe r driv er , you must firs t load the Stratagy ES Fa x Printe r Driv er on your co m puter . See your System Administrator for details. 1. From W indows, se lect S tart, Setting s, t[...]

Fax Printer Driver Configure /Personalize Fax Printer Driv er Stratagy E S User Guide 01/03 95 3. In the Host name: field on the SES tab scre en, type the computer name or IP addre ss fo r the Stra tagy E S. Check with your System Admin ist rator for this info rmatio n. 4. Click on L ogin tab. 5. Fill i n the following f ields on th e screen: • M[...]

Fax Printer Driver Config ure /Pers ona li ze Fax Printer Drive r 96 Stratagy ES User Guide 01/ 03 • Never show t he Login dialog – Check/uncheck whether o r not you want to type your mailbox number and secu rity code eac h time you use the S tratagy ES Fax Printer Driver . 6. Click th e Cover Page ta b. 7. Fill i n the Name/Company/ Phone/Fax [...]

Fax Printer Driver Use Fax Printer Driver Stratagy E S User Guide 01/03 97 Use Fax Print er Driver 1. W ith the do cument display ed on your PC ’ s monito r , select the Print optio n fr om the F ile m enu. 2. From the Name fi eld ’ s drop-down menu, sel ect S tratagy ES Fax. 3. Click OK. Note If you r emoved the check mark from th e Never show[...]

Fax Printer Driver SES Fax Client Screen 98 Stratagy ES User Guide 01/ 03 SES Fax Client Screen The SES Fax Cl ient screen (s hown below) enables you to create and send a fax using S tratagy ES. Using the fields on this screen, you ca n address the fax (dest ination , fax number ), add a cove r page or a note t o the fax, and enter des t ination in[...]

Fax Printer Driver SES Fax Clie nt Screen Stratagy E S User Guide 01/03 99 T able 4 SES Fax Clien t Screen Fields B UTT ON D ESCRIPTION Document T itle Define s the name of the docu ment that yo u are attempti ng to fax. Pages Provid es a page cou nt of t h e fax docum ent . Destination T ype Enabl es you to sele ct the type of destinat ion for thi[...]

Fax Printer Driver Schedul e Fax for Future Del ivery 100 Stratagy E S User Guide 01/03 Schedule Fax for Fut ure Delivery 1. After f illing out the SES Fax Client screen, click Schedule. Th e Schedule Fax scre en displays (sho w n right). 2. Using the drop-down menu selec t the date. 3. Using the scroll butto ns, set the t ime of day . 4. Click Sen[...]

Stratagy E S User Guide 01/03 101 Automatic S peech Recognition C Note Auto mati c Spe ech Re cogn ition ( ASR ) is an opti onal f eat ure in the Stra tagy E S. Check with your Syst em Ad mini st ra tor to find out if your syst em is co nfigured for t his feat ure. Str a ta g y E S ’ s ASR feature en ables you t o speak into the phone and accompl[...]

Automatic Speech Recognition Reach Destination 102 Stratagy E S User Guide 01/03 Reach Destination After l istening to your company ’ s instructio nal greeting and saying the us er ’ s name, S tratagy ES follows this procedure: • Stratag y ES ide ntif ie s the n ame and tr ansfe rs you r call to th e user ’ s mailbox . • If S tratagy ES i[...]

Automatic Speech Recognition Send a M essage Stratagy E S User Guide 01/03 103 Send a Messag e After l istening to your company ’ s inst ructi onal g ree ti ng an d sa yi ng e it her “ send message ” or “ quick mess age, ” St ratagy ES follo ws this procedure : • S tratagy ES prompts you to sp eak the n ame of the user f or whom yo u wa[...]

Automatic Speech Recognition Send a Message 104 Stratagy E S User Guide 01/03[...]

Stratagy E S User Guide 01/03 105 Unified Messaging (UM) with Outlook Integration D Unified M essagin g (UM) lets you e ffi ciently acces s e-mail, v oice mail and fax messages all within your e -mail inbox. Y ou can also retriev e, save and forward all these differ en t type s of m essag es as easi ly as yo u curr ent ly retr ie ve me ssag es fr o[...]

Unified Messaging ( UM) with Outlook Integration Stratag y ES Mess age Window 106 Stratagy E S User Guide 01/03 S trat agy ES Message Window The S tratagy ES Message window (s ee Figure 2 below an d T able 5 on page 107 ) enables you to manage both your voice a nd fax messages fr om your PC. The Message window displays when you select a messa ge fr[...]

Unified Messaging ( UM) with Outlook Integrat ion Stratagy ES Mes sage W indow Stratagy E S User Guide 01/03 107 T able 5 Stra tag y ES Message Box Buttons B UTT ON D ESCRIPTION Multimed ia Enables you to pla y , rewind, fast fo rward, pause and st op message pla yb ack . Playback Slide Enables you to m ove to a specif ic part of the mess age by dr[...]

Unified Messaging ( UM) with Outlook Integration Address Book Featu re 108 Stratagy E S User Guide 01/03 Address Boo k Feature ➤ The S tratagy ES Addre ss Book m akes it easy to fi nd and sel ect addresses for user ’ s mailboxes . The address b ook lists all voic e mailbox address es in the system. The addre ss book can be man ually or automati[...]

Unified Messaging ( UM) with Outlook Integrat ion Using UM Feature Stratagy E S User Guide 01/03 109 Using UM Feature Step 1: Configure Y our C omputer for UM Note This ste p may have already been performed for you. Check wit h your System Admin ist rator . Before u sing UM featur es, you ’ l l need to conf igure the S tratagy ES to coordinate an[...]

Unified Messaging ( UM) with Outlook Integration Using UM Feature 11 0 Stratagy ES User Guide 01/03 • Save the mess age t o my S tra tagy pe rsona l f older – If you sele ct this option , you need to s elect one of your personal folders from th e drop-down list where the messages w ill be stored. Import ant! The defau lt sett ing is folde r “[...]

Unified Messaging ( UM) with Outlook Integrat ion Using UM Feature Stratagy E S User Guide 01/03 111 Notes • The mailbox number , Server name/IP addr ess and Domain name shou ld have be en fille d in durin g the installa tion of the S tratagy ES Outlook Int egration software. Thes e fie ld s ar e a vai la ble if cha nges a re r eq uir ed . • W [...]

Unified Messaging ( UM) with Outlook Integration V oic e M ail O pti on s 11 2 Stratagy ES User Guide 01/03 Step 3: Selec t Message ➤ Double-c lick on a mess age listed in t he Microso ft Outlo ok Inbox. The S tratagy ES Message win dow displays (see Figure 2 on page 106 ), enabling yo u to manage both your voice and fax me ssages f rom your PC. [...]

Unified Messaging ( UM) with Outlook Integrat ion V oice M ail Options Stratagy E S User Guide 01/03 11 3 Reply to V oice Mess age 1. From the S tratagy V oice and Fax Me s sage s creen , click V oice Reply . Another mes sage form d isplays wi th the To field filled in wi th the addre ss of the origina l sender (shown r ight). 2. Click Rec ord (see[...]

Unified Messaging ( UM) with Outlook Integration V oic e M ail O pti on s 11 4 Stratagy ES User Guide 01/03 Forward V oice Mess age 1. From the S tratagy Messa ge window , click V oice Forward. Anot her m essag e fo r m display s (shown right ). 2. Click To field. The Sel ect Names scree n displays (s hown right ). 3. From the Sh ow Names fr om the[...]

Unified Messaging ( UM) with Outlook Integrat ion View F ax Stratagy E S User Guide 01/03 11 5 Send V oic e Mess ag e 1. From the S tratagy V oice and Fax Me s sage s creen , click Reco rd Strata g y V oic e Messag e in the S tandard Outlook t oolbar . 2. Click T o field. The Select Names scre en displa ys (shown right ). 3. From the Sh ow Names fr[...]

Unified Messaging ( UM) with Outlook Integration Vi ew F a x 11 6 Stratagy ES User Guide 01/03[...]

Stratagy E S User Guide 01/03 11 7 Unified Messaging with IP Integration E This appe ndix provides in structions on ho w to configure your computer to pr operly record . wav files in the corre ct format to sen d into St ratagy ES as vo ice mes sages. Note This proc ess is only nece ssary if you r compute r is conf igured t o use Unified Messaging w[...]

Unified Messaging w ith IP Integration Config ure Wind ows for Stratagy ES Cod e c 11 8 Stratagy ES User Guide 01/03 Configure W i ndows for S t rat agy ES Codec Note Before beg inning the setu p pro cedure , the T AIS Audio Code c must be ins tall ed on your PC. Chec k Co de c is Ins t alled on PC 1. Click S tart >Sett ings > Control Pan el [...]

Unified Messaging w ith IP Integration Configu re Windo ws for Stratagy ES Code c Stratagy E S User Guide 01/03 11 9 Conf igure W ind ows 1. Click S tart > Settin gs > Control Panel > Multim edia (s how n right) . 2. In the R ecord ing s ecti on of the Multim edia P rope rties w indo w , c lick Customize . The Sound Selectio n scre en disp[...]

Unified Messaging w ith IP Integration Record Stra tagy ES Vo ice Messages (usin g Windows Sound Recorder) 120 Stratagy E S User Guide 01/03 5. Click Sav e As and the Save As di alog box displ ays. T ype Stra tagy ES Format in the avail abl e f ield . 6. Click OK. The Sound Selection sc reen display s (shown right ). 7. From the Sou nd Selection sc[...]

Unified Messaging w ith IP Integration Send .W A V File as V oice Mess age Stratagy E S User Guide 01/03 121 Send .W A V File as V oice Mes sage 1. T o sen d the .wa v file into Stra tagy ES as either a new , reply , or forwarde d voice message t o a mailbox, atta ch th e .wa v file to a n e-mail messa ge (shown right ). 2. Ma k e sure that th e ad[...]

Unified Messaging w ith IP Integration Send .W A V File as V oice M essage 122 Stratagy E S User Guide 01/03[...]

Stratagy E S User Guide 01/03 123 Remote User Password Administration for TTS F This appe ndix provides in structions on ho w to update the Str atagy ES software with your e-mai l l og on pa sswo rd so that the syst em can r et ri eve e-mail mes sag es and read them via T ext-to-Speech ( TTS). Note This proce dure is only re quired if you have TTS [...]

Remote User Password Administration for TTS Set Remote Use r Password 124 Stratagy E S User Guide 01/03 Set Remote User Password ➤ T o install S tratagy ES Remote User Pas sword Administ ration applet 1. In sert t he Strata gy ES S oftw are C D-ROM into y our co mpu t e r . 2. From the Mai n Menu, select Remote User Password Adm inist ration . Th[...]

Stratagy E S User Guide 01/03 125 Using S trat agy ES with a S trat a Legacy System G Notes • T oshiba Legacy systems are S trata DK8/16, DK14, DK40i, DK424i, DK24/ 56/ 96. For infor mation on St rata CTX system s, see Appendi x A – Using Strata gy ES with a St rata CTX . • The naming c onvention for DKT as signments within T oshiba i s Direc[...]

Using Stratagy ES with a Strata Legacy System Call F orward 126 Stratagy E S User Guide 01/03 If you h ave a Strat a teleph one syste m , you n eed to pro gram your telepho ne only onc e for the Call Forward and Mess age Retrieval f unctions . Then you can follo w the appropri ate steps for using Call Forward and Messa ge Retrieval. Notes • If yo[...]

Using St ratagy ES with a S trata Le gacy Syst em Call Forw ar d Stratagy E S User Guide 01/03 127 ➤ T o progr am the S tratagy ES V oice Mail Code from a S trata DK teleph one 1. Press the ext ension number or phant om extension number . Y ou hear a d ial tone. 2. For S trata DK14, DK40i, and DK424, pr ess   Y ou hear a c onfirmation[...]

Using Stratagy ES with a Strata Legacy System Call F orward 128 Stratagy E S User Guide 01/03 ➤ T o forward calls to S tratagy ES 1. Press t he appropriate &DOO )RUZDUG button The Call Forwar d LED flashes, or you hear a conf irma tion to ne . ...or pres s the extension number or ph antom extensi on number , then ente r the ap prop r iate [...]

Using St ratagy ES with a S trata Le gacy Syst em Call Forw ar d Stratagy E S User Guide 01/03 129 3. (Optiona l) For Call Forward- N o Answer an d Call F orw ard- B usy/ No Answ er , you can se t th e number of s econds that your tel ephone r ings be fore forwardi ng. If you pr essed a Call Forward bu tton in Ste p 1, ente r the nu mbero f secon d[...]

Using Stratagy ES with a Strata Legacy System Call F orward 130 Stratagy E S User Guide 01/03 Canc el Ca ll Fo rw ar d Canc el th e Prog ramme d Call Forward V oice Mail Code 1. Press t he appropriate &DOO )RUZDUG button, the n 6SNU The Call Forward LED turns OFF , or you hear a conf irma tion to ne. Call F orwa rd reg is tra ti on is cancel[...]

Using St ratagy ES with a S trata Le gacy Syst em Messa ge Retrie val Stratagy E S User Guide 01/03 131 Message Retrieval Y ou c an program yo ur 0V J or phanto m extension number/me ssage waiting but tons to automa ticall y retrieve your voice mail mess ages when you press it. Skip to “ T o retrieve mess ages with Msg or Phan tom Extension Numbe[...]

Using Stratagy ES with a Strata Legacy System Messa ge Retrie val 132 Stratagy E S User Guide 01/03 ➤ T o ret rieve messages with Msg o r Phantom Extension Number/ Message W aiting button ➤ T o cancel automatic r etrieval ➤ For S trata DK14, DK40i, and DK 424i, pr ess the extensi on number or phan tom extensi on number +  + 5 HGLD[...]

Strat agy ES User Guide 01/03 133 Glossary This glo ssary define s frequen tly-used S trata gy ES voice process ing system fe atures an d functi ons. Te r m Definition Busy Gree ting Y ou can sele ct your c ustom bu sy or the system busy gre eting for callers to he ar when your telep hone is busy . If you do not record your cus tom busy greeti ng, [...]

Glossa ry Do Not Disturb ~ Name Recording 134 Stratagy ES User Guide 01/03 Do Not Disturb Do Not Disturb operates i n On/Of f mode. Whe n On, S tratagy ES automati cally sends c alls to your m ailbox withou t ringing y our telephon e first. Fax M essages Fax messa ges sent to your mailbox . With the opt ional fax mail feature, your ma ilbox can rec[...]

Glos sary New Mes sage Folder ~ Sa ved Message F older Strat agy ES User Guide 01/03 135 New Message Folde r The new me ssage folde r cont ains u nheard and p artially heard messag es. When playin g new messa ges, urgen t messages always pl ay first. Personal Folders Mailboxes c on f ig ured fo r m ul tip le folders ca n create up t o sev en person[...]

Glossa ry Security Code ~ User Notifica tion 136 Stratagy ES User Guide 01/03 Security Code Each mailb ox in the sy stem ha s a securi ty code . Y ou must enter your sec urity code to ac cess your ma ilbox. The sec urity code ensur es the priv acy of your messag es, personal gre etings, etc. System Administ ra tor The represent ative in your comp a[...]

Stratagy ES User Guide 01/03 137 Index A about th is guide conventi ons, viii organiz ation, vii relate d doc ume nts/m edia , x access your mailbox , 18 ASR, 101 auto matic messag e copy, 70 Automatic Speech Recog nition, 101 B basic f unctions delete , 28 , 34 forw ard, 28 play, 27 , 34 replay cur ren t messa g e, 28 , 35 reply, 28 save, 27 , 34 [...]

Index E ~ M 138 Stratagy ES User Guide 01/03 direct transfer to vo ice mailbox, 91 direct ory, 40 , 43 distri bution lists, 12 , 13 E e-mail messa ges, 9 , 33 exit mai l box, 22 extensi on number, viii F fax messa ges, 9 , 29 sched ule f or futu re de live ry, 100 fax pr int er driv er, 93 folde rs, 31 dual me ssage, 5 new , 5 mult iple me ssa ge ,[...]

Ind ex N ~ P Stratagy ES User Guide 01/03 139 back up ( r ewind) , 25 change sp eed , 25 go forwar d (advance) , 25 pause/res ume , 25 , 44 , 46 play next , 25 play pre vious , 25 replay cur ren t , 25 volume , 25 date and time, 30 delete , 28 , 34 destin ation, 12 e-ma il, 9 , 33 fax, 9 , 29 folde rs, 4 dual me ssage , 5 saved , 6 , 7 mult iple me[...]

Index R ~ U 140 Stratagy ES User Guide 01/03 R record busy gree ting, 64 messages append comm ent , 45 recordi ng , 42 , 47 re-re cord comm ent , 45 message , 41 , 47 revie w comm ent , 45 recordi ng , 41 , 47 name, 20 , 66 pause/r esume, 38 , 41 personal greeting, 21 record to voice mail, 90 reply mes sage, 8 , 28 , 46 set fu ture d elive ry, 49 s[...]

Ind ex V ~ V Stratagy ES User Guide 01/03 141 voice mai l options, 112 unifie d messaging (I P integration) , 117 configu re windows for Str atagy ES Codec, 118 record .wav fil e, 120 send .wa v fi le, 12 1 urgent me ssages, 11 , 48 user opt ions auto matic messag e copy, 70 busy gree ting, 14 , 64 call sc ree n ing, 14 , 61 chan ge, 59 do not di s[...]

Index V ~ V 142 Stratagy ES User Guide 01/03[...]