Toshiba e-STUDIO3511/4511 manual

MUL TIFUNCTIONAL DIGIT AL SYSTEMS Network Operator’s Guide[...]

2 Network Operator ’s Guide — SOFTW ARE LICENSE AGREEMENT SOFTW ARE LICE NSE AGREEMENT INST ALLING OR OTHE R WISE USIN G THIS SOFTW ARE PRODUCT CONST ITUTES YOUR ACCEP T ANCE OF THE FOLLOWIN G TERMS AND CONDITIONS (UNLESS A SE P ARA TE LI CENSE IS PROVIDED BY THE SUPPLIER OF APPLICABL E SOFTW ARE IN WHICH CASE SUCH SEP A- RA TE LICENSE SHALL AP[...]

Network Oper ator’s Guide — SOFTW ARE LICENSE AGREEMENT 3 USE THE SOFTW ARE, EVEN IF TTEC OR ITS SUPPLIERS HA VE BEEN ADVISED OF THE POSSI- BILITY OF SUCH DAMAG ES, NOR FOR THIRD P AR TY CLAIMS. U.S. Government Restricted Rights The Software is provided with RE STRICTED RIGHTS. Use, duplication or disclosure by the U.S. Govern- ment is subject [...]

4 Network Operator ’s Gui de — TRADEMARKS AND COPYRIGHT TRADEMARKS AND COPYRIGHT T ra demarks • The official name of W indows 98 is Mi crosoft W indows 98 Operating System . • The official name of W indows Me is Microsoft W indows M e Operating System. • The official name of W indows 2000 is Microsoft Wi ndows 2000 Operating System. • T[...]

Network Oper ator’s Guide — Preface 5 Preface Thank you for purchasing e-STUDIO451 1 Seri es, e-STUDIO450 Series, or e-STUDIO280 Series Multifunctional Digital Systems. This Guide pr ovides instructions on how to use T opAc- cess in user mode for remote device manageme nt. Read this guide before operating the e-STUDIO451 1 Series, e-STUDIO450 S[...]

6 Network Operator ’s Guide — T able of Contents T able of Content s SOFTWARE LICENSE AG REEMENT ............... .......................... .................. 2 TRADEMARKS AND COPYRIGH T. .......................... ...................... ............... 4 Preface ............... ....................... ...................... ...................[...]

Network Operator ’s Guide — T able of Contents 7 Adding, Editing, or Deleting Conta cts M anually ............. .............. ........... ........ 63 Adding New Contact from the LDAP Server ............... .............. ................. ..... 67 Managing Groups in the Address Bo ok ........ .............. .............. .............. ......[...]

8 Network Operator ’s Guide — T able of Contents[...]

Network Operator’s Guide — 1. Overview 9 1. OVERVIEW[...]

10 Network Operator ’s Guide — Features and Functions Features and Functions T opAccess, a web-based job and device management t ool, allows you to acce ss device informa- tion over the Internet. T opAccess, in user mode, allows you to: • Display device info rmation and statu s. • Manage print jobs, fax and Inte rnet Fa x jobs, and s can jo[...]

Network Operator ’s Guide — 2. T opAccess End-User Mode 1 1 2. T OPACCESS END-USER MODE[...]

12 Network Operator ’s Guide — T opAccess Overview T opAccess Overview T opAccess is a web-based job and device management t ool that allows you to access informa- tion about this equipment over the Internet. T opAccess has two web sites availabl e. One site is designed for e nd user s and the other is for the administrators. • The end-user s[...]

Network Oper ator’s Guide — Acce ssing T opAccess End- User Mode 13 Accessing T opAccess End-User Mode T o operate T opAccess, this e quipment should be connected to the network and be configured with the TCP/IP settings. Afte r you complete the TCP/IP set up, you can access to T opAccess web site to operate various f unctions from your compute[...]

14 Network Operator’s Guide — Accessing T opAccess En d-User Mode T opAccess W eb Site When you access T opAccess, the general information page of th e T opAccess web site is dis- played. From here, you can initiate most devi ce monitoring and ma nagement functions. The basic T opAccess page contains foll owing items: 1) Function T ab This prov[...]

Network Oper ator’s Guide — Acce ssing T opAccess End- User Mode 15 5) T op link Click this to display the top of th e page that is currently displayed. 6) Help link Click this to display the Online Help.[...]

16 Network Operator ’s Guide — Checking Device S tatus Checking Device S t atus T opAccess opens with the end-user Device tab, which includes a picture of the device. At any time, the end-user may clic k Refresh to update the T opA ccess status information. This tab shows the following in formation about the device: 1) Device Information • St[...]

Network Oper ator’s Guide — Managin g Jobs 17 Managing Jobs Using T opAccess, end users can display and dele te print jobs, fax transmission jobs, and scan jobs released by end users. Managing Print Jobs Using T opAccess, you can display , delete and release print jobs th at are currently in the queue. Displaying Print Jobs Accessing the Print [...]

18 Network Operator ’s Guide — Managing Jobs Deleting a Print Job Deleting a print job 1. Click the Job S t atus t ab and click the Print menu. • The Print menu page is displayed. 2. Select an option button at the lef t of the print job that you want to delete. • Y ou can select only one print job at a time. 3. Click [Delete]. • Selected [...]

Network Oper ator’s Guide — Managin g Jobs 19 2. Select an option button at the lef t of the print job that you want to release. • Y ou can select only one print job at a time. 3. Click [Release]. • When you select other than a private job, th e selected print job is immediately printed. • When you select a private job, the Private Print [...]

20 Network Operator ’s Guide — Managing Jobs 2. If your fax transmission job previous ly released is not dis- played in the list, click the [REFRESH] icon at the upper right in the p age. SUPPLEMENTS: • The transmissi on jobs that had finished the transmission are disp layed in the Log tab. • T o so rt the fax transmission jobs list so th a[...]

Network Oper ator’s Guide — Managin g Jobs 21 2. Select an option button at the lef t of the fax transmission job that you want to delete. • Y ou can se lect only one fax transmission job at a time. 3. Click [Delete]. • Selected fax transmission job is deleted. Managing Scan Jobs Using T opAccess, you can displa y and delete scan jobs that [...]

22 Network Operator ’s Guide — Managing Jobs • T o sort the scan jobs list so that a particular job is e asier to be found, click the appro- priate table heading. The page refreshes to di splay the information in the order you requested. The Scan menu page displays following information for each scan job. 1) Destination When the job performs [...]

Network Oper ator’s Guide — Displa ying Job Log s 23 Displaying Jo b Logs Using T opAccess, end users can display print job logs, transmission journa ls, reception journals, and scan job logs. Displaying Print Job Logs Using T opAccess, you can display the prin t job logs printed on this equipment. Accessing the Print menu p age in the Logs tab[...]

24 Network Operator ’s Guide — Displaying Job Logs Displaying T ransmission Journals Using T opAccess, you can display the transmission journals that this equipment sent by fax and Internet Fax transmission. Accessing the T ransmission menu p age in the Logs t ab 1. Click the Logs t ab and click th e T ransmission menu. • The T ransmission me[...]

Network Oper ator’s Guide — Displa ying Job Log s 25 10) Line Displays the line used. Displaying Reception Journ als Using T opAccess, you can display the reception journals that this equipment received by fax and Internet Fax transmission. Accessing the Reception menu p age in the Logs tab 1. Click the Logs t ab and click th e Reception menu. [...]

26 Network Operator ’s Guide — Displaying Job Logs 8) Mode Displays the reception mode. 9) S tatus Displays the result of the reception. 10) Line Displays the line used. Displaying Scan Job Logs Using T opAccess, you can display scan j ob logs that this equipment performed. Accessing the Scan menu p age in the Logs menu 1. Click the Logs t ab a[...]

Network Operator ’s Guide — Managing T emp lates 27 Managing T emplates T emplates contain pres et information for the opera tion of the copiers, scans, and fax and Internet Fax transmissions so that users can perform th ese operations easily by sel ecting the template button on the T ouch Panel Display . T emplates are stored in groups. There [...]

28 Netw ork Operator’s Guide — Managing T emplates 2. Click the “Undefined” group name link to define a new private template group, or click th e group name link that has been defined to edit the private template group info rmation. • If you select the private template group that has no t been defined, the Group Properties p age is displa[...]

Network Operator ’s Guide — Managing T emp lates 29 4. Click [Edit] to define or edit the group information. • The Group Properties pa ge is displayed. 5. Enter the items below as desired. Number — Displays the number of the private template group . Name — Enter the name of the private template group. User Name — Enter the owner name of[...]

30 Netw ork Operator’s Guide — Managing T emplates Setting the group p assword 1. Click the Registration t ab and the T emplate menu. • The T emp late menu page is displayed. 2. Click the group name link that you want to set or to modify the group p assword. • If you sele ct the private temp late group that is not protected b y a password, [...]

Network Operator ’s Guide — Managing T emp lates 31 4. Click [Change Password] to set the p assword for the private template group. • The Change Gr oup Password p age is displaye d. 5. Enter the old p assword in the Old Password field, and new p assword in the New Password and Retype Password fields. • Y ou can only use 5- digit numbers for[...]

32 Netw ork Operator’s Guide — Managing T emplates NOTE: • If you reset the grou p information, all pr iva te templates registered in the group wil l be delete d. Resetting group information 1. Click the Registration t ab and the T emplate menu. • The T emp late menu page is displayed. 2. Click the group name link that you want to reset. ?[...]

Network Operator ’s Guide — Managing T emp lates 33 • The Private T emplates page is displayed. 4. Click [Reset]. • The confir mation dialog box appears. 5. Click [OK]. • The grou p information is re set. Registering Private T emplates In each private template group, you can create up to 60 templates. T o define the private tem- plate, sp[...]

34 Netw ork Operator’s Guide — Managing T emplates 2. Click the group name link where y ou want to register or edit the private template. • If you sele ct the private temp late group that is not protected b y a password, the Private T emplates p age is displayed. Skip to step 4. • If you sele ct the private temp late group that is protected[...]

Network Operator ’s Guide — Managing T emp lates 35 4. From the templates list, click the “Undefined” icon to register a new template, or click de fined icon to edit the template. • If the templates list is displayed in the Lis t view , click the “Und efined” template name to reg ister new temp late, or click the defined template name[...]

36 Netw ork Operator’s Guide — Managing T emplates 5. When the Input T emplate Pas sword p age is displayed, ent er the 5-digit p assword for selecte d private template and click [OK]. • The T emplate Properties page is displayed. 6. Click [Edit] to define or edit the template properties. • The T emplate Properties p age to select agent s i[...]

Network Operator ’s Guide — Managing T emp lates 37 7. Select agent s and click [Selec t Agent]. Y ou can select one of the followi ng template: Copy — Select this to create a copy template . Usually , this is selected to print copies as well as sending o riginals to other destinations. This agent can a lso be combined with the Save as file a[...]

38 Netw ork Operator’s Guide — Managing T emplates [Panel Setting] — Click this to specify the icon settings for the template.  P .40 "Panel Setting" [Destination Setting] — Click this to specify the document’s destination. This can be set only when creating the Fax/Internet Fax age nt or Scan to Email agent.  P .41 "[...]

Network Operator ’s Guide — Managing T emp lates 39 [Save as file Setting] — Click this to specify how t he document will be stored in local hard disk or network folder . T his can be set only when creating the Sa ve as file agent.  P .51 "Save as file Setting" [Box Setting] — Click this to specify how the docu ment will be sto[...]

40 Netw ork Operator’s Guide — Managing T emplates — Panel Setting In the Panel Settings pa ge, specify how the icon for the templa te is displayed in the T ouch Panel Display , and the notification settings for the templ ate. 1) Picture This indicates the icon that wil l be displayed in the T ouch Pane l Disp lay . The icon is auto- maticall[...]

Network Operator ’s Guide — Managing T emp lates 41 — Destination Setting In the Recipient Li st pa ge, you can specify the destinations to which th e fax, Internet Fax, or Scan to Email document will be sent. When you are setting up the destinations for the Sc an to Email agent, you ca n only specify the email addresses for the destinations.[...]

42 Netw ork Operator’s Guide — Managing T emplates NOTE: • Y ou can specify the fax number for the d est ination only when the optional Fax unit is installed. 4. Click [OK]. • Entered recipient is add ed in the Recipient List page. 5. Repeat step 2 to 4 to add all additional recipient s that you require. SUPPLEMENT : • Y ou can remove the[...]

Network Operator ’s Guide — Managing T emp lates 43 3. Check the Email boxes of users you want to add as the Email recipient s or Interne t Fax recipient s, and ch eck the Fax boxes of users you want to add as the Fax rec ipient s. NOTES: • When you are creating the Scan to Email template, only the Email check boxes a re displayed in the Addr[...]

44 Netw ork Operator’s Guide — Managing T emplates 2. Click [Address Group]. • The Address Group p age is displayed. 3. Check the Group boxes that cont ains the desired recipient s. 4. Click [ADD]. • All recipients in the selected g roups are ad ded in the Recipient Li st page. SUPPLEMENT : • Y ou can remove the contact s that you added i[...]

Network Operator ’s Guide — Managing T emp lates 45 1. Click [Destination Setting] to open the Recipient Lis t p age. 2. Click [Search]. • The Search Contact page is displayed. 3. Select the directory service name that you want to search in the “Directory Service Name” field, an d enter the search terms in the fields that you want to se a[...]

46 Netw ork Operator’s Guide — Managing T emplates 5. Check the Email boxes of users to add the Email recipient s or Internet Fax recipient s, and chec k the Fax boxes of users to add the Fax recipient s. NOTE: • When you are creating the Scan to Email template, the ID check boxes are dis- played in the Sea rch Address List page. • Y ou can[...]

Network Operator ’s Guide — Managing T emp lates 47 Removing the cont act s from the recipient list 1. Check the check boxes of the cont acts that you wa nt to remove from the recipient list, and click [Dele te]. • The selected cont acts are removed from the recipient list. — Internet Fax Setting In the Internet Fax Setting page, you can sp[...]

48 Netw ork Operator’s Guide — Managing T emplates 6) Fragment Page Size Select the size of the message fragme ntation. — Fax Setting In the Fax Setting page, you can sp ecify how the fax will be sent. 1) Resolution Select the resoluti on for sending faxes. • St a n d a r d — Select the Standard mode as the re solution for originals with [...]

Network Operator ’s Guide — Managing T emp lates 49 • Direct T ransmit — Select the Direct TX mode to send the original as it is being scanned. This mode is useful if you want a confirm from the remote party . Originals are not stored to memory , and you can spec ify only one remote Fax at a time. 5) ECM Enable or disable the ECM (Er ror Co[...]

50 Netw ork Operator’s Guide — Managing T emplates — Email Setting In the Email Setting page, you ca n specify the content of t he Scan to Email document to be sent. 1) Subject This sets the subjec t of the Scan to Email documents. Se lect “Sca nned fro m (Device Name) [(T emplate Name)] (Date ) (T ime)” to automatically apply the subject[...]

Network Operator ’s Guide — Managing T emp lates 51 — Save as file Setting In the Save as file Setting page , you can specify how and where a scanned file will be stored. 1) File Format Select the file format for sc anned file will be stored. • Multi page TIFF — Select this to s ave a scanned image as a Multi -page TIFF file. • TIFF-S ?[...]

52 Netw ork Operator’s Guide — Managing T emplates 4) Destination — Remote 1 Check this box to save a scanned file to the Re mote 1. How you can se t this item depends on how your administrator configured the Save as f ile settings. If the Remote 1 does not allow to specify a n e twork folder , you can only select “Use Admin- istrator Setti[...]

Network Operator ’s Guide — Managing T emp lates 53 — Box Setting In the Box Setting page, you can specify how sc anned images will be stored in the Box. 1) Destination Specify the destination box nu mber for e-Filing. Box Number Select the Box number where sc anned images will be stored. Password Enter the password if the specified Box numbe[...]

54 Netw ork Operator’s Guide — Managing T emplates • Single — Select th is to scan one side of an original. • Duplex Book — Select thi s to scan both sides of originals when the pages are printed vertically in the same direction and bound along the vertical side of the paper . • Duplex T ablet — Select this to scan both sides of or [...]

Network Operator ’s Guide — Managing T emp lates 55 9) Jpeg Compression Select the level of Jpeg compression. Setting T emplate Password Users can set the password to the private template. T o set the template password, you must r egister the priv ate template f irst. Setting the template p assword 1. Click the Registration t ab and the T empla[...]

56 Netw ork Operator’s Guide — Managing T emplates 3. When the Input Group Password p age is displayed, enter the 5-digit p assword for selected p rivate template group and click [OK]. • The Group Information page is displaye d. 4. From the templates list, click the template icon that you want to set or change the p assword. • If the templa[...]

Network Operator ’s Guide — Managing T emp lates 57 5. When the Input T emplate Pas sword p age is displayed, ent er the 5-digit p assword for selecte d private template and click [OK]. • The T emplate Information page is displayed. 6. Click [Change Password] to set the p assword for the private template. • The Change T emplate Password p a[...]

58 Netw ork Operator’s Guide — Managing T emplates 7. Enter old p assword in the Old Password field, and new p ass- word in the New Password and Retype Password fie lds. • Y ou can only use 5- digit numbers for the p assword. • If the password has not been set to the template, leave the Old Pass- word field blank. • Leaving the New Passwo[...]

Network Operator ’s Guide — Managing T emp lates 59 2. Click the group name link that cont ains the private template that you want to reset. • If you sele ct the private temp late group that is not protected b y a password, the Private T emplates p age is displayed. Skip to step 4. • If you sele ct the private temp late group that is protec[...]

60 Netw ork Operator’s Guide — Managing T emplates 4. From the templates list, click the template icon that you want to reset. • If the templates list is displayed in the Lis t view , c lick the template name that you want to reset. • If you se lect the private te mplate that is n ot protected by a password, the T emplate Properties pag e i[...]

Network Operator ’s Guide — Managing T emp lates 61 6. Click [Reset T emplate]. • The confir mation dialog box appears. 7. Click [OK]. • The selected temp late is reset. Displaying Public T emplates End users can also display the templates list in the public group so that users can see what tem- plates are available. Displaying templates in[...]

62 Netw ork Operator’s Guide — Managing T emplates 2. Click the group name link of the Public T emplate Group s list. 3. The templates list in the public group is displayed. SUPPLEMENTS: • Y ou can change the template list view by clicking on either “Panel View” or “List Vie w” . • If you know which pub lic template you want to view[...]

Network Operator ’s Guide — Managing Address Book 63 Managing Address Book This equipment comes with the Address Book feat ure that enables users to manage who receives Scan to Email, Internet Fax tr ansmission, and fax transmission. In the Address Book menu page at the Registra tion tab in T opAccess, you can ad d, edit, and delete recip ient [...]

64 Network Operator ’ s Guide — Managing Address Book 3. Enter following items to specify the recipient informati on. First Name — Enter the first name of the recipie nt. Y ou can enter up to 32 char- acters. Last Name — Enter the last name of the recipient. Y ou can enter up to 32 char- acters. Email Address — Enter the email address of [...]

Network Operator ’s Guide — Managing Address Book 65 5. Enter following items according to the cap abilities of recipi- ent facsimile, and click [Save]. SUB — Enter the mailbox number if you want to send originals to the mailbox in the recipient facsimile. Y ou can en ter up to 20 characters including n umbers and hyphenations (-), #, *. SID [...]

66 Network Operator ’ s Guide — Managing Address Book 6. In the Cont act Properties p age, click [Save] to add new con- t act. Deleting a cont act 1. Click the Registration t ab and the Address Book menu. • The Address Book menu page is displaye d. 2. Click the link that you want to delete in the co nt act s list. • The Contact Properties p[...]

Network Operator ’s Guide — Managing Address Book 67 3. Click [Delete]. • The contact is deleted from the Addr ess Book. Adding New Cont act from the LDAP Server Y ou can search for contacts in the LDAP server and add them to the Address Book. T o use the LDAP search fe ature, the admi nistrator must c onfigure the directory serv ice. Before [...]

68 Network Operator ’ s Guide — Managing Address Book 3. Select the directory service name that you want to search in the “Directory Service Name” field, an d enter the search terms in the fields that you want to se arch. SUPPLEMENTS: • T opAccess will search for reci pients that contain the te xt entered in each item. • Leaving the fie[...]

Network Operator ’s Guide — Managing Address Book 69 Managing Group s in the Address Book Y ou can create groups that cont ain the multiple reci pients. This enables you to specify the groups for the destinations inst ead of specifying each recipien t separately when operating Scan to Email, or fax or Internet Fax tran smission. Y ou can also d[...]

70 Network Operator ’ s Guide — Managing Address Book 4. Enter following items to specify the group properti es. Group Name — Enter the group name. SUPPLEMENTS: • Y ou can clear the entered values in each field by cl icking [Reset]. • Y ou can cancel adding or editing a group by clicking [Cancel]. 5. Check the Email boxes of users to add [...]

Network Operator ’s Guide — Managing Address Book 71 3. Click the group link that you want to dele te in the group s list. • The Group Properties pa ge is displayed. 4. Click [Delete]. • Selected group is dele ted.[...]

72 Network Operator ’s Guide — Managing Mailboxes Managing Mailboxes NOTE: • Mailboxes can be managed only when the optional Fax uni t is installed. SUPPLEMENT : • Mailboxes can be managed using the T ouch Panel Display . See the Operator ’s Manual for Facsimile Function . This equipment supports the ITU-T compatible mailboxes that allow [...]

Network Operator ’s Guide — Managing Mailboxes 73 Setting Up an Open Mailbox T o carry out ITU-T communications, you must firs t set up an Open Mailbox in the mailbox hub. Y ou can set up a maximum of 300 mailboxes. Setting up or editing a mailbox 1. Click the Registration t ab and the MailBoxes menu. • The MailBoxes menu page is displaye d. [...]

74 Network Operator ’s Guide — Managing Mailboxes 4. Click [Edit]. 5. Select agent s and click [Selec t Agent]. Confidential — Select this to create a Confidential mailbox. Bulletin Board — Select this to create a Bulletin Board mailbox. Forward — Select this to crea te a relay station mailbox. When you select this, select the agent from [...]

Network Operator ’s Guide — Managing Mailboxes 75 [MailBox Setting] — Click this to specify the mailbox settings .  P .76 "MailBox Se tting" [Destination Setting] — Click this to specify the des tinations to be sent. This can be set onl y when creating the Internet/Fax(Relay) age nt or Email agent.  P .77 "Destination S[...]

76 Network Operator ’s Guide — Managing Mailboxes [Box Setting] — Click this to specify how the docu ment will be stored in the Box. This can be set only when creating the S tore to e-Filing agent.  P .78 "Box Setting" 7. Af ter configuring the desired mailbox properties, click [Save]. • The mailbox pr operties are registe red.[...]

Network Operator ’s Guide — Managing Mailboxes 77 Send email when job is co mpleted Select this to send a notificat ion message to th e specified email address when an job is com- peleted. Email Address Enter an ema il address that th e notification m essage will be sent. NOTE: • When you enable the Notification setting, ma ke sure to set up [...]

78 Network Operator ’s Guide — Managing Mailboxes Adding the relay end terminal report recipient s 1. Click [Relay End T erminal Re port]. • The Relay End T erminal Report page is displaye d. 2. Enter the fax number or Em ail address, or select an Email or Fax option button of a user that you wan t to send the trans- mission result list. SUPP[...]

Network Operator ’s Guide — Managing Mailboxes 79 The instructions on how to setting up the Box se tting for th e mailbox is sa me as setting up the Box setting for the private templat e.  P .53 "Box Setting" Deleting an Open Mailbox Y ou can delete an existing Open Mailbox from T opAccess. NOTE: • If you wa nt to delet e an Op e[...]

80 Network Operator ’s Guide — Managing Mailboxes 4. Click [Delete]. • The confirm ation dialog box appears. 5. Click [OK]. • Selected mailbox is deleted.[...]

Network Operator ’s Guide — Managing Counters 81 Managing Counters This equipment ma intains a se t of counters that ke ep track of the number of pages printed , cop- ied and scanned. These st atistics can be di splayed in totals or broken down by department. This topic describes how to display the statisti cs and manage the department counters[...]

82 Network Operator ’s Guide — Managing Counters • The Department menu page is displa yed. 2. Enter a dep artment code that you want to display the counter in the “Dep artment Code” field and click [Enter]. • The department coun ter for specified depar tment is displayed. 3. Click the dep artment name link to display the det ailed count[...]

Network Operator ’s Guide — Managing Counters 83 4. The Dep artment Information p age opens.[...]

84 Network Operator ’s Guide — Managing Counters[...]

Network Operator ’s Guide — 3. T roubleshooting 85 3. T ROUBLESHOOTING[...]

86 Network Operator ’s Guide — T opAccess Errors T opAccess Errors This chapter describes the most common T opAccess errors and provides steps to resolve the conditions. If the problem persists af ter you have followed all of the steps, make sure to note what you were trying to do and any error messages appear , etc. — and th en contact your [...]

Network Operator’s Gu ide — T opAccess Errors 87 0050 Line busy Retry communications. 0053 Security Mismat ch in Relay or Mail Box transmission Confirm the remote party’ s Security Code, system password and your setup. 00B0-00B5 00C0-00C4 00D0-00D2 Signal Error or Line Cond ition Erro r Retry communications. Frequent failures may indicate a p[...]

88 Network Operator ’s Guide — T opAccess Errors 1C30 Directory creation failure Check if the access privile ge to the storage directory is writable. Check if the server or local disk has a suf fi- cient space in disk capa city . 1C31 File creati on failure Check if the access privilege to the storage directory is writable. Check if the server [...]

Network Operator’s Gu ide — T opAccess Errors 89 1C68 NIC access error T urn the power OFF and then back ON. Perform the job in error again. If the error still occurs, contact your ser- vice representative. 1C69 SMTP server connection error Ask your administrator to set the login name or password of SMTP server and perform the job again. Check [...]

90 Network Operator ’s Guide — T opAccess Errors 3A50-3A52 HDD full error Ask the sender to resend the Email by separating it to several Em ails. If this error occurs because the paper empty occurs and too much waiting jobs are stored in the hard disk, add the p aper to activate other jobs. 3A60-3A62 HDD full alert Ask the sender to resend the [...]

Network Operator’s Gu ide — T opAccess Errors 91 Scan Job St atus Messages The status and result of t he scan jobs is indicated as following in the Scan Job page in the Job Status tab and Scan Log page in the Logs tab. 3C70 Power failure Confirm the job is recovered or not. If not, ask the sender to resend the Email. 3D10 Destination address er[...]

92 Network Operator ’s Guide — T opAccess Errors 2C31, 2C33 Failed to create file Make sure that the acce ss privilege to the storage directory is writable and the server or local disc has a sufficient space. Then retry the scan. 2C32 Failed to dele te file Turn the power OFF and then back ON. Retry the scan. 2C40 Failed to convert image file f[...]

Network Operator’s Gu ide — T opAccess Errors 93 2D1 1 Not enough memory Make sure there is enough memory to save the scan job. 2D14, 2D61 Invalid parameter specified Make su re you specify the settings cor- rectly and try again. 2D15, 2D65 There are too many documents in the folder . Failed in creating new document. Delete the data in the loca[...]

94 Network Operator ’s Guide — T opAccess Errors 2B1 1 Job status faile d. Retry the scan. 2B20 Failed to access file. Retry the scan. 2B30 Insufficient disk space. Delete unnecessary documents in e-Filing and try again. 2B31 Failed to access Elec tronic Filing. Make sure that the specifi ed e-Filing or folder exists. (If not, this error would [...]

Network Operator’s Gu ide — T opAccess Errors 95 2BD0 Power failure occurred during e-Filing restoring. Make sure that the power cable is con- nected properly and it is inserted securely . Resend the job. 2BE0 Failed to get machine paramet er . T urn the power OFF and then back ON. Retry the scan. 2BF0 Maximum number of pages has been exceeded [...]

96 Network Operator ’s Guide — T opAccess Errors 2552 Insufficient system sto rage T urn the power OFF and the back ON. Perform the job in error again. If the error still occurs, Contact y our service repre- sentative. 2553 Mailbox name not allowed Check if there is an illegal character in the mail box in the mail serve r . Error Co de Message [...]

Network Oper ator’s Guide — 4. INDEX 97 4. INDEX[...]

98 Network Operator ’s Guide — INDEX INDEX Numerics 2nd Fax Number ................. ............ .............. ... 64 A Accessing ........... .............. ............ .............. ...... 13 Add Address .................. .............. .............. ...... 63 Address Book ................... ............... .............. ... 42 Address[...]

Network Oper ator’s Guide — INDEX 99 INDEX Internet/Fax (Relay) agent ........... .............. ...... 72 Internet/Fax(Relay) ..... .............. .............. ......... 74 ITU-T ............... ........... .............. .............. ......... 72 J Jpeg Compression ............... .............. .............. . 55 K Keyword .............[...]

100 Network Operator ’s Guide — INDEX INDEX SUB ............ .............. ........... .............. .........49 , 65 Subject .......... .............. .............. .............. ...47 , 50 Submenu Bar ... .............. .............. ........... ......... 14 T Templates ... .............. .............. .............. ........... . 27 Ed[...]

FC-351 1/451 1 DP-3520/4520 DP-2320/2820 OME030037D0[...]

2003 T OSHIBA TEC CORPORA TION All rights reserved 2-17-2, HIGASHIGOT ANDA, SHINAGA W A-KU, T OKYO, 141-8664, JAP AN R03072037804-TTEC V er04 2005-01 MUL TIFUNCTIONAL DIGIT AL SYSTEMS Network Operator’s Guide[...]