Toshiba E1-17063A manual

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1 For U.S.A. only W ARNING FCC Notice: P ar t 15 This terminal has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment gene[...]

2 For Canada only NOTICE : The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate T e r minal Equipment T echnical Requirements document(s). The Depar tment does not guarantee the equipment[...]

3 A VIS : L ’indice d’équiv alence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’equiva[...]

4 Thank you f or purchasing the T oshiba GD-1070 Inter net F ax kit for e-STUDIO16/20/25. This Operator’ s Manual describes the following: • how to correctly use the e-STUDIO16/20/25 Internet Fax functions • how to send and receive Internet Faxes • how to inspect the Internet Fax unit • how to troubleshoot Before using the digital copier [...]

5 Features of the e-STUDIO16/20/25 Internet Fax Functions • Send a document as an E-mail through the Internet This machine can send a document as an E-mail through the Internet. The scanned image is converted to a TIFF-FX images and sent as an attachment of an E-mail. • Scan to E-mail This machine can scan a document and send the image as an E-[...]

6 T ABLE OF CONTENTS PREF ACE ............................................................................................................................................ 4 Features of the e-STUDIO16/20/25 Internet Fax Functions .......................................................... 5 T ABLE OF CONTENTS .........................................[...]

7 Registering New Group Number ......................................................................................... 2-28 Modifying/Deleting an Existing Group Number ................................................................... 2-31 SETUP .....................................................................................................[...]

8 DSN Reports .................................................................................................................... ......... 4-3 MDN Report ..................................................................................................................... .......... 4-4 Alert Report ................................................[...]

9 PRECAUTIONS Precautions for Internet T ransmission T ransmissions using the Internet F ax function are the same as E-mail transmissions . Bef ore y ou star t to use the Internet Fax function, it is recommended that you read this section and understand the precautions f or Inter net T ransmission. • An Internet Fax document is sent to the compan[...]

10[...]

1-1 1 INTR ODUCTION 1. BEFORE CONNECTING THE MA CHINE TO INTERNET .............................................. 1 -3 POP and SMTP .............................................................................................................. 1 -3 Confirmed E-mail Server ...............................................................................[...]

1 1-2 INTRODUCTION[...]

1-3 1 1. BEFORE CONNECTING THE MA CHINE T O INTERNET Before connecting to the network, read this section to understand the Internet Fax functions . POP and SMTP The av ailable functions depend on whether this machine is setup to use the POP or SMTP f or retrie ving E-mail from a mail server . POP (P ost Office Protocol) and SMTP (Simple Mail T rans[...]

1 1-4 INTRODUCTION Confirmed E-mail Server The f ollowing tab le shows the list of E-mail ser v ers that the Inter net F ax kit suppor ts. * Products names in this manual are the tr ademar ks or registered trademarks of their respectiv e companies. Note The mail server listed abov e may , or may not be used depending on y our environment. Server Na[...]

1-5 1 2. INTERNET F AX TRANSMISSION O VER VIEW The follo wing is an overview of the v ar ious transmissions that can be performed using the Inter net F ax function. Internet Fax to Internet F ax The machine can send a document to another Internet Fax machine through the Internet or Intranet. The document is sent as an E-mail to the Internet Fax mac[...]

1 1-6 INTRODUCTION Onramp Gatewa y T ransmission The machine can conv er t received f ax documents into E-mails, and f orward them to other Internet Fax machines or client computers using Onramp Gateway transmission. The machine can create the ITU-T relay mailbox which the E-mail addresses are registered as end stations to achieve the Onramp Gatewa[...]

1-7 1 Offramp Gatewa y T ransmission The machine can forward received E-mail documents to any facsimile through the public telephone line using Offramp Gate wa y transmission. If another Inter net F ax machine or client computer sends a document to the Internet Fax machine through the Internet or Intranet, then the Internet Fax machine can forward [...]

1 1-8 INTRODUCTION 3. F A CSIMILE UNIT DESCRIPTION Rear View Green Indicator The indicator that lights while the netwo r k interf ace card is proper ly connected to the network. Amber Indicator The indicator that blinks while data is being communicated. 10BASE-T/100B ASE-TX I/F Connection for the 10BASE-T or 100BASE-TX cable to an Ethernet network.[...]

2-1 2 B ASIC FUNCTIONS 1. RECEIVE E-MAIL ........................................................................................................... 2-3 Receiving Modes ............................................................................................................ 2-3 Automatic Receiving Mode ...........................................[...]

2 2-2 BASIC FUNCTIONS[...]

2-3 2 1. RECEIVE E-MAIL Receiving Modes The methods to receive an E-mail vary according to the type of protocols used for receiving an E-mail. When “POP” is selected for the Receive Mode , the f ollowing receiving methods are av ailable: • Auto Receive The machine accesses the E-mail server at specified intervals to check whether any E-mail h[...]

2 2-4 BASIC FUNCTIONS Manual Receiving Mode 1 Press the key twice time to enter the I-F ax mode. 2 Press the key . • Y our machine star ts searching E-mails . ENTER E-MAIL ADDRESS(256MAX): JUL04-2001 11:30AM M :100% RESOLUTION: 200dpi :AUTO COMM.OPTION CHECK E-MAIL Searching... 3 Searching is completed. • When the E-mail has been received, the [...]

2-5 2 Output Print Format for Receiving E-mail When an Internet Fax message (or E-mail message) is received, the following output may be printed in addition to the originals (scanned data). • T ext Body • Header The T ext Body and the Header of the received message is printed according to the settings of the E-mail properties on your machine. T[...]

2 2-6 BASIC FUNCTIONS ---- JUL-04-01 11:21 Received Mail ---- Received from ttake02 (T_TAKE02 [192.1.4.35]) by marshal.toshiba.com with SMTP (Microsoft Exchange Internet Mail Service Ver rsion 5.5.2448.0) id GDXCQP2K; Wed, 04 Jul 2001 11:23:18 +0900 Message-ID: <003601c0a2c0$65c7fs40$230401c01c0@ttake02> From: "User01" <user01@to[...]

2-7 2 2. SEND E-MAIL The operation to send an Internet Fax can be divided into 3 parts. Selecting the Send Mode Setting the Scanning Condition Specifying the recipients This section describes the instructions based upon the procedure above . Selecting Send Mode The Internet Fax has two types of send modes to send scanned images as an E-mail. Intern[...]

2 2-8 BASIC FUNCTIONS RESOLUTION DEFAULT (200 X 200) CUSTOM Entering Scan to E-mail Mode 1 Press the key to enter the Scan to E-mail mode. ENTER E-MAIL ADDRESS(256MAX): JUL04-2001 11:30AM M :100% RESOLUTION: 400dpi :AUTO 1 Press the key at the Internet F ax Mode or Scan to E-mail Mode. How to Set Scanning Condition After selecting the Send Mode, yo[...]

2-9 2 5 Use the or key to select whether you know the receiver compression. • When you know the receiv er’ s compression mode and want to specify the compression mode, select “1.YES” and press the key . Go to next step . • When you do not know the receiv er’ s compression mode and want to skip the setting, select “2.NO” and press th[...]

2 2-10 BASIC FUNCTIONS How to Set Image Density Set the exposure according to the contr ast of the original that you are sending. 1 Press the key at the Internet Fax Mode or Scan to E-mail Mode. • If the desired contrast mode is already selected, there is no need to set it. ENTER E-MAIL ADDRESS(256MAX): JUL04-2001 11:30AM M :100% RESOLUTION: 200d[...]

2-11 2 Specifying the Recipients After you select the Send Mode and set the receiv er’s capacities (optional), y ou specify recipients and send an Internet Fax no w . This machine can send an Internet Fax using the f ollowing methods. • Direct Input Input the E-mail address directly to send a document. • One T ouch Dialing Send a document to [...]

2 2-12 BASIC FUNCTIONS 2 Press the key . • When you set the original on the glass, go to step 3 and continue the operation. • When you set the original on the ADF or RADF , the machine scans the original and sends the Inter net F ax. After operation is completed, the screen returns to the Inter net F ax Mode or E-mail to Scan Mode. SCANNING TO [...]

2-13 2 3 Select whether scanning another original. When you require scanning another original, select “1.YES” and press the ke y to scan another or iginal. • When you do not require scanning another original, select “2.NO” and press the ke y to complete the operation. SCAN NEXT ORIGINAL? 1.YES 2.NO 2 Select whether scanning another origin[...]

2 2-14 BASIC FUNCTIONS 1 Press the key at the Internet Fax Mode or Scan to E-mail Mode. TELEPHONE NUMBERS LIST 1.ABB. NUMBER 2.SEARCH NAME 3.GROUP NUMBER 2 Press to select “2.SEARCH NAME”. 3 Enter the search characters using the keyboard on the Flip P anel and press the key . • Only names beginning with the search character are presented. The[...]

2-15 2 5 Press the (or ) key . • When you set the original on the glass, go to step 6 and continue the operation. • When you set the original on the ADF or RADF , the machine scans the original and sends the Inter net F ax. After operation is completed, the screen returns to the Inter net F ax Mode or E-mail to Scan Mode. Note • When scanning[...]

2 2-16 BASIC FUNCTIONS 5 Select whether scanning another original. When you require scanning another original, select “1.YES” and press the ke y to scan another or iginal. • When you do not require scanning another original, select “2.NO” and press the ke y to complete the operation. SCAN NEXT ORIGINAL? 1.YES 2.NO 1 Press the key at the I[...]

2-17 2 1 Press the key at the Internet Fax Mode or Scan to E-mail Mode. TELEPHONE NUMBERS LIST 1.ABB. NUMBER 2.SEARCH NAME 3.GROUP NUMBER 2 Press to select “3.GROUP NUMBER”. 3 Enter the Group Number (1 to 1999) assigned to the desired E-mail addresses group. 4 Press the (or ) key . • When you set the original on the glass, go to step 5 and co[...]

2 2-18 BASIC FUNCTIONS 5 Specify all E-mail addresses and press the key or select “COMPLETE” and press the key . 3 Select “NEXT DESTINA TION” and press the key to specify another E-mail address until the E-mail addresses of all desired remote parties are entered. • When the E-mail addresses of all the desired remote parties are entered, g[...]

2-19 2 1 Press the key . 2 Press the key . 3 Select “1.ABB. NUMBERS” and press the key . 4 Enter an Abbreviated Dial Number from 1 to 999 and press the key . • When the entered abbreviated Dial Number has already been preset, you can modify , delete or retain the setting. See “Modifying/Deleting an Existing Ab bre viated Dial Number” on p[...]

2 2-20 BASIC FUNCTIONS 5 Press to select “2.NAME”. Enter the name of the E-mail address (up to 20 character s) and press the key . • The screen returns to the ABB. NUMBER menu. 6 Press to select “6.E-MAIL ADDRESS”. • When you directly input an E-mail address, go to step 7. • When you want to search an E-mail address from ABB. Number o[...]

2-21 2 16 Press to select “7.E-MAIL OPTION”. E-MAIL OPTIONS 1.OFF 2.ON 17 Press to select “2.ON”. • T o skip the E-mail option, press . E-MAIL OPTIONS 1.COMPLETE 2.TX REPORT 3.RECEIVER CAPABILITY A . Press to select “2.TX REPORT”. • Set whether or not to print a TX report. TX REPORT 1.OFF 2.ON 12 Press to select “2.SENT HIST OR Y?[...]

2 2-22 BASIC FUNCTIONS b-2. Press to select “3.COMPRESSION”. • Select to program a compression. SELECT RECEIVER COMPRESSION 1.MH 2.MR 3.MMR 4.JBIG b-4. After you ha ve completed all the desired settings of Receiver Capability , select “1.COMPLETE”. 18 After you have completed all the desired settings of E-mail Options, select “1.COMPLET[...]

2-23 2 Modifying/Deleting an Existing Abbreviated Dial Number 1 Press the key . 2 Press the key . 3 Select “1.ABB. NUMBERS” and press the key . 4 Enter an Abbreviated Dial Number from 1 to 999 and press the key . • The “Already assigned” message is displayed, and the MODIFY/DELETE menu is displa yed on the screen. TEL LIST ENTRY 1.ABB. NU[...]

2 2-24 BASIC FUNCTIONS 1 Press the key . 2 Press the key . 3 Select “3.ONE T OUCH NUMBERS” and press the key . 4 Press the desired One T ouch ( to ) key . • When the selected One T ouch Ke y has already been preset, you can modify , delete or retain the setting. See “Modifying/ Deleting an Existing One T ouch K ey ” on page 2-27. • The [...]

2-25 2 9 Press to select “1.SEARCH NAME” and enter the search characters using the keyboard on the Flip P anel and press the key . • Only names beginning with the search character are presented. The names that ha ve the search char acter in the middle are not presented. • Searching can be done irrespective of upper or lower case characters.[...]

2 2-26 BASIC FUNCTIONS b-4. A fter you have completed all the desired settings of Receiver Capability , select “1.COMPLETE”. 18 After you have completed all the desired settings of E-mail Options, select “1.COMPLETE”. • The screen retur ns to the ONE T OUCH KEY menu. ONE TOUCH KEY 01 1.COMPLETE 2.NAME 3.TEL NUMBER b-3. Press to select “[...]

2-27 2 19 After you have completed all the desired settings of the One T ouch Ke y , select “1.COMPLETE”. • Continue to register another One T ouch Ke y or press the ke y to finish the registration. ONE TOUCH KEY PRESS ONE TOUCH KEY Modifying/Deleting an Existing One T ouch Ke y 1 Press the key . 2 Press the key . 3 Select “3.ONE T OUCH NUM[...]

2 2-28 BASIC FUNCTIONS 6 Press to select “2.NAME”. Enter the name of the Group Number (up to 20 c haracters) and press the key . • The screen returns to the GROUP NUMBER menu. 5 Enter an Group Number from 1 to 1999 and press the key . • When the entered Group Number has already been preset, you can modify , delete or retain the setting. See[...]

2-29 2 7 Press to select “3.DESTINA TIONS”. Then enter the addresses of the remote stations to be preset in the gr oup. • T o preset a One T ouch Ke y to the group , go to step A. • T o preset an Abbreviated Dial Number to the group , go to step B. A . Press desired One T ouc h ( to ) Ke y . • After 2 seconds, the screen returns to the Gr[...]

2 2-30 BASIC FUNCTIONS 13 Press the desired One T ouch K ey if y ou want to assign the registered Group Number to a One T ouch ( to ) key . Press the key if you do not want to assign the registered Group Number to a One T ouch Ke y . • Continue to register another Group Number or press the ke y to finish the registration. GROUP NUMBER 0001 ONE TO[...]

2-31 2 Modifying/Deleting an Existing Group Number 1 Press the key . 2 Press the key . 3 Select “2.GROUP NUMBERS” and press the key . TEL LIST ENTRY 1.ABB. NUMBERS 2.GROUP NUMBERS 3.ONE TOUCH NUMBERS 4 Press to select “2.E-MAIL ADDRESS SETUP”. GROUP NUMBER 1.FAX NUMBER SETUP 2.E-MAIL ADDRESS SETUP 5 Enter a Group Number from 1 to 1999 and p[...]

2 2-32 BASIC FUNCTIONS[...]

3-1 3 SETUP 1. SETUP FLOW ................................................................................................................ 3-3 2. TCP/IP CONFIGURA TION ............................................................................................. 3-4 BootP/DHCP Setting .................................................................[...]

3 3-2 SETUP 7. OFFRAMP GA TEW A Y SETUP ..................................................................................... 3-40 Offramp Gatew ay , Offramp Gate wa y Over view ........................................................... 3-40 How to send a document using Offramp Gate way ....................................................... 3-41 [...]

3-3 3 1. SETUP FLO W The follo wing table describes the Initial Setup Flow according to your conditions or needs. T o use the functions, the netw ork configuration f or this machine m ust be set up correctly . For the v alues of the network configuration, contact your netw or k administrator . TCP/IP Configuration Setup Setup the TCP/IP on the mach[...]

3 3-4 SETUP 2. TCP/IP CONFIGURA TION This section describes the procedures to configure the TCP/IP for the Network Interf ace Card to connect to the Inter net. The items and the parameter v alues for the TCP/IP Configuration Setup are dependent on if the IP address of the de vice is obtained from a DHCP ser ver or assigned man ually . Item Use DHCP[...]

3-5 3 1 Press the key and press . 2 Press to select “02.TCP/IP”. NETWORK 01.COMPLETE 02.TCP/IP 03.NETWARE 3 Press to select “01.BOO TP/DHCP”. BOOTP/DHCP 1.ENABLE 2.DISABLE 4 T o enable the BOO TP/DHCP , press to select “1.ENABLE”. T o disable the BOO TP/DHCP , press to select “2.DISABLE”. • The display returns to the TCP/IP menu. [...]

3 3-6 SETUP 5 Press the key . • The display returns to the NETWORK menu. • If you want to change another TCP/IP network setting, change the setting bef ore pressing the key . NETWORK 01.COMPLETE 02.TCP/IP 03.NETWARE 6 Press to select “01.COMPLETE”. Save the network settings and start initializing. • After 2 seconds, the Operation Complete[...]

3-7 3 1 Press the key and press . 2 Press to select “02.TCP/IP”. NETWORK 01.COMPLETE 02.TCP/IP 03.NETWARE 3 Press to select “03.SUBNET MASK”. SUBNET MASK 0 00.000.000.000 4 Enter the Subnetmask using the Dial Ke ypad and press the key . 5 Press the key . • The display returns to the NETWORK menu. • If you want to change another TCP/IP n[...]

3 3-8 SETUP 6 Press to select “01.COMPLETE”. Save the network settings and start initializing. • After 2 seconds, the Operation Completed message is display ed and retur ns to the INITIAL SETUP menu. It may take f ew minutes to finish initializing the Network Interface Card. • If you want cancel the TCP/IP setting, press the key before sele[...]

3-9 3 1 Press the key and press . 2 Press to select “02.TCP/IP”. NETWORK 01.COMPLETE 02.TCP/IP 03.NETWARE 3 Press to select “05.HOST NAME”. HOST NAME ENTER NAME(MAX254) 4 Enter the Host Name using the keyboar d and press the key . 5 Press the key . • The display returns to the NETWORK menu. • If you want to change another TCP/IP network[...]

3 3-10 SETUP 3. E-MAIL A CCOUNT SETUP This section describes the procedures to set E-mail account information on the machine so that you can send and receive E-mails on the de vice. Before Setting Up Before y ou set up the E-mail account information, you should deter mine which receiv e mode the machine uses. There are 2 types of receive mode f or [...]

3-11 3 E-mail Address Setting This sets the E-mail address of the machine. 1 Press the key and press . 2 Press to select “05.E-MAIL ”. 3 Press to select “01.E-MAIL ADDRESS”. E-MAIL ADDRESS ENTER E-MAIL ADDRESS(MAX254): 4 Enter the E-mail address using the keyboar d. 5 Press the key . • The display returns to the E-MAIL menu. E-MAIL 01.E-M[...]

3 3-12 SETUP 1 Press the key and press . 2 Press to select “05.E-MAIL ”. 3 Press to select “02.ERROR MAIL FW ADDRESS”. ERROR MAIL FW ADDRESS ENTER E-MAIL ADDRESS(MAX254): 4 Enter the E-mail address using the keyboar d. E-MAIL 01.E-MAIL ADDRESS 02.ERROR MAIL FW ADDRESS 03.RECEIVE MODE 04.POP SERVER ADDRESS 05.POP TIME 06.POP LOGIN NAME 07.PO[...]

3-13 3 5 Press the key . • The display returns to the E-MAIL menu. E-MAIL 01.E-MAIL ADDRESS 02.ERROR MAIL FW ADDRESS 03.RECEIVE MODE 6 Press the key . • The display returns to the NETWORK menu. • If you want to change another E-MAIL setting, change the setting before pressing the key . NETWORK 03.NETWARE 04.APPLE TALK 05.E-MAIL 7 Press to sel[...]

3 3-14 SETUP POP Server Address Setting This sets the IP address of the POP server . This must be set when “POP” is selected in “Receiv e Mode . ” 1 Press the key and press . 2 Press to select “05.E-MAIL ”. E-MAIL 01.E-MAIL ADDRESS 02.ERROR MAIL FW ADDRESS 03.RECEIVE MODE 04.POP SERVER ADDRESS 05.POP TIME 06.POP LOGIN NAME 07.POP PASSWO[...]

3-15 3 3 Press to select “04.POP SER VER ADDRESS”. POP SERVER ADDRESS 0 00.000.000.000 4 Enter the IP address of the POP server using the Dial Ke ypad. 5 Press the key . • The display returns to the E-MAIL menu. E-MAIL 02.ERROR MAIL FW ADDRESS 03.RECEIVE MODE 04.POP SERVER ADDRESS 6 Press the key . • The display returns to the NETWORK menu.[...]

3 3-16 SETUP 2 Press to select “05.E-MAIL ”. 3 Press to select “05.POP TIME”. 4 Use the or key to select the desired time. 5 Press the key . • The display returns to the E-MAIL menu. E-MAIL 03.RECEIVE MODE 04.POP SERVER ADDRESS 05.POP TIME E-MAIL 01.E-MAIL ADDRESS 02.ERROR MAIL FW ADDRESS 03.RECEIVE MODE 04.POP SERVER ADDRESS 05.POP TIME [...]

3-17 3 POP Login Name Setting This sets the user name to log in the POP server . This must be set when “POP” is selected in “Receive Mode. ” 1 Press the key and press . 2 Press to select “05.E-MAIL ”. 3 Press to select “06.POP LOGIN NAME”. POP LOGIN NAME ENTER NAME(MAX32): p ublic 4 Enter the POP login name using the keyboard and Di[...]

3 3-18 SETUP POP P asswor d Setting This sets the pass word to log in the POP server . This m ust be set when “POP” is selected in “Receiv e Mode. ” 1 Press the key and press . 2 Press to select “05.E-MAIL ”. 3 Press to select “07.POP P ASSW ORD”. POP PASSWORD ENTER PASSWORD(MAX32): p ass 4 Enter the POP password using the keyboard [...]

3-19 3 SMTP Server Address Setting This sets the IP address of the SMTP server when it is as an Outgoing E-mail ser ver . Tip When “SMTP” is selected in “Receive Mode”, the machine also retrie ves E-mails from the mail server assigned here using SMTP transmission. In this case, this machine works as one of the mail ser v ers. 1 Press the ke[...]

3 3-20 SETUP 4 Enter the SMTP server address on the Dial Ke ypad. 5 Press the key . • The display returns to the E-MAIL menu. E-MAIL 06.POP LOGIN NAME 07.POP PASSWORD 08.SMTP SERVER ADDRESS 6 Press the key . • The display returns to the NETWORK menu. • If you want to change another E-MAIL setting, change the setting before pressing the key . [...]

3-21 3 Properties Name Description Print Text Body This is to set to On or Off for printing the body section of the received E-mail. However, when the received E-mail has only the body section, the body section is printed even if this is set to Off. Body Page Limit This is to set the maximum number of pages to be printed when receiving an E-mail. I[...]

3 3-22 SETUP There are also the E-mail proper ties related to the Offramp Gate way function. When you set the Receiv e Mode to “SMTP”, y ou can additionally configure the following items . Properties Name Description E-mail to FAX Gateway This sets the machine to allow forwarding the document that is received by the Offramp Gateway transmission[...]

3-23 3 Print T ext Body Setting This sets whether or not the body section of the received E-mail is to be printed. 1 Press the key and press . 2 Press to select “01.PRINT TEXT BOD Y”. 3 Press to select “1.OFF” when you want to disable the Print T ext Body function. Press to select “2.ON” when you want to enable the Print T ext Body func[...]

3 3-24 SETUP Body P age Limit Setting This sets the maximum number of the pages to be printed in the range from 1 to 99 when receiving an E- mail. If the number of the pages to be printed exceeds the limit, the machine interrupts the printing. Tip The received body te xt data may be garbled during transferred through the Internet. This is a known p[...]

3-25 3 1 Press the key and press . 2 Press to select “03.SEND MDN”. 3 Press to select “1.OFF” when you want to disable the Send MDN function. Press to select “2.ON” when you want to enab le the Send MDN function. • The display returns to the E-MAIL SETUP menu. E-MAIL SETUP 01.PRINT TEXT BODY 02.BODY PAGE LIMIT 03.SEND MDN E-MAIL SETUP[...]

3 3-26 SETUP Print Header Setting This sets whether or not the header section of the received E-mail is to be printed. 1 Press the key and press . 2 Press to select “04.PRINT HEADER”. 3 Press to select “1.OFF” when you want to disable the Print Header function. Press to select “2.ON” when you want to enable the Print Header function. ?[...]

3-27 3 1 Press the key and press . 2 Press to select “05.PRINT E-MAIL ERR OR”. 3 Press to select “1.OFF” when you want to disable the Print E-mail Err or function. Press to select “2.ON” when you want to enable the Print E-mail Err or function. • The display returns to the E-MAIL SETUP menu. E-MAIL SETUP 03.SEND MDN 04.PRINT HEADER 05[...]

3 3-28 SETUP Print DSN Setting This sets whether or not the DSN is printed when it is announced from the E-mail ser ver . DSN , Delivery Status Notification , is used to notify the sender of the status of the message that has been sent. The status, such as f ailed deliv ery , dela yed deliv ery , successful deliv ery , or the gate wa ying of a mess[...]

3-29 3 Print MDN Setting This sets whether or not the MDN is printed when it is announced from the recipient. The machine sends the MDN request to the recipient in ev ery transmission, so that the machine receiv es the MDN when the recipient suppor ts the MDN request. MDN , Message Disposition Notification , is used to notify the sender of the disp[...]

3 3-30 SETUP Request DSN Setting This sets whether or not the DSN is requested when sending a document from the machine using the Internet Fax function. DSN , Delivery Status Notification , is used to notify the sender of the status of the message that has been sent. The status, such as f ailed deliv ery , dela yed deliv ery , successful deliv ery [...]

3-31 3 4 Press to select “3.SET TIME” when y ou want to set the time interval f or the Confirmation Timer function. 1 Press the key and press . 2 Press to select “12.CONFIRMA TION TIMER”. • When you want to disab le the Confir mation Timer function, go to step 3. • When you w ant to enable the Confir mation Timer function, go to step 6.[...]

3 3-32 SETUP 2 Press to select “13.MESSA GE SIZE LIMIT”. 5 Use the or key to select the desired time and press the key . 6 Press to select “2.ON” to enable the Confirmation Timer function. • The display returns to the E-MAIL SETUP menu. CONFIRMATION TIMER 1.OFF 2.ON 3.SET TIME Message Size Limit Setting This sets the maximum size of the d[...]

3-33 3 Resolution Setting This sets the def ault resolution used for the Scan to E-mail mode . 1 Press the key and press . 2 Press to select “01.SCAN RESOLUTION”. SCAN SETUP 01.SCAN RESOLUTION 02.MESSAGE SIZE LIMIT 3 Use the or key to select desired resolution mode and press the key . • The display returns to the SCAN SETUP menu. SCAN RESOLUT[...]

3 3-34 SETUP Message Size Limit Setting This sets the size limit of the documents that can be sent using the Scan to E-mail function. If the size o f the documents exceeds the maxim um size, the machine sends the documents separately . Note The document that contains only one page of an image cannot be separated e v en if the document size e xceeds[...]

3-35 3 6. ONRAMP GA TEW A Y SETUP Onramp Gatewa y , Onramp Gateway Overview What is a “Onramp Gateway”? Onramp Gateway uses the relay function which is one of the ITU-T Mailbox features. The ITU-T F-code compliant facsimiles can send the document to the Relay Mailbox in the machine and this machine transf er to the E-mail addresses of other Int[...]

3 3-36 SETUP Setting Up a Relay Box with E-mail Address In order to use this machine as a Hub Station for the Onramp Gateway transmission, the Relay Box to register E-mail addresses must be set up on this machine. This machine as the distributor can send an E-mail of the fax document received from any ITU-T compatible facsimile. E-mail addresses as[...]

3-37 3 MAILBOX SETUP(RELAY) PASSWORD(MAX20): 1111 8 Enter the password. RELAY END NUMBER PRESS SPEED DIAL KEY OR ONE TOUCH KEY 9 Enter the End Station. • If the end station is assigned to a One T ouch ke y , go to step A. • If an end station is assigned to an Abbreviated Dial Number , go to step B. • If you want to enter the End Station by se[...]

3 3-38 SETUP SEARCH NAME L.A OFFICE LISBON OFFICE LONDON OFFICE • Select the destination using the or key and press the key .. D. Press . • Press to select “3.GROUP NUMBER”. • Enter a Group Number and press the key . TELEPHONE NUMBERS LIST GROUP NUMBER(1-1999): 10 When all the desired End Station Entries are completed under the same Relay[...]

3-39 3 13 Enter an E-mail Address of the remote location to which the T ransmission Repor t should be sent. Then press the key . • If the E-mail address of the remote location is assigned to a One T ouch k ey , press desinated One T ouch ke y . • If the E-mail address of the remote location is assinged to an Abbre viated Dial Number , enter the[...]

3 3-40 SETUP 7. OFFRAMP GA TEW A Y SETUP Offramp Gatewa y , Offramp Gate way Overview What is a “Offramp Gateway”? This machine can be used as a Hub Station to forward E-mails from your client computer or Internet F ax machine to any f acsimile on through the public switched telephone network. F or example , the document can be sent to this mac[...]

3-41 3 How does the e-STUDIO16/20/25 receive E-mail through SMTP? When the Receive Mode is set to SMTP , this machine works as a mail ser v er. Ho wev er the e-STUDIO16/ 20/25 does not ha ve full mail server functionality so it cannot retriev e E-mails from the Internet without a mail server . For the e-STUDIO16/20/25 to receiv e E-mails in SMTP tr[...]

3 3-42 SETUP Setting Up for Offramp Gateway T o use this machine f or the Offramp Gatew a y transmission, the E-mail account and E-mail proper ties f or the Offramp Gate way m ust be setup correctly . E-mail Account Setup Description E-mail Address The domain (right par t of “@”) of your E-mail address includes a hostname that is added to the d[...]

3-43 3 E-mail to Fax Gate way Setting This sets up the machine to forw ard the document that is received b y the Offramp Gatew ay tr ansmission. This is av ailable only when the Receiv e Mode is set to "SMTP". If this is set to ON, it is recommended to set up “Gate wa y Pr int” and “Gatewa y Security”. 1 Press the key and press . [...]

3 3-44 SETUP 1 Press the key and press . 2 Press to select “10.GA TEW A Y PRINT”. 3 Press to select “1.OFF” when you want to disable the Gatewa y Print function. Press to select “2.ON” when you want to enable the Gatewa y Print function. • The display returns to the E-MAIL SETUP menu. E-MAIL SETUP 08.REQUEST DSN 09.E-MAIL TO FAX GATEW[...]

3-45 3 1 Press the key and press . 2 Press to select “11.GA TEW A Y SECURITY”. 3 Press to select “1.OFF” when you want to disable the Gatewa y Security function. Press to select “2.ON” when you want to enable the Gatewa y Security function. • The display returns to the E-MAIL SETUP menu. E-MAIL SETUP 09.E-MAIL TO FAX GATEWAY 10.GATEWA[...]

3 3-46 SETUP 8. ADDITIONAL FUNCTIONS SETUP The following additional functions are available when the Internet Fax kit is installed to the machine. FTP Server Login Name: This allows y ou to set the user name to log in the FTP ser v er on the machine. The user name is required to transmit data between a personal computer and the machine using the T [...]

3-47 3 FTP Server Login P assw ord Setting This sets the passw ord to log in the FTP ser ver . This must be set to control the machine using the T OSHIBA Viewer LAN version. 1 Press the key and press . 2 Press to select “06.FTP”. 3 Press to select “02.FTP SER VER LOGIN P ASSWORD”. FTP SERVER LOGIN PASSWORD ENTER PASSWORD(MAX32): p ass 4 Ent[...]

3 3-48 SETUP LAN F AX Ser ver Ad dress Setting This sets the IP address of the LAN F AX server (ImageVision2000 or Smar tLink server). Only the LAN F AX server assigned here can access to this machine. 1 Press the key and press . 2 Press to select “07.LAN F AX”. 3 Press to select “01.LAN F AX SER VER ADDRESS”. LAN FAX 01.LAN FAX SERVER ADDR[...]

3-49 3 4 Enter the IP address of LAN F AX server using the Dial Ke ypad. 5 Press the key . • The display returns to the LAN F AX menu. LAN FAX 01.LAN FAX SERVER ADDRESS 6 Press the key . • The display returns to the NETWORK menu. • If you want to change another LAN F AX setting, change the setting before pressing the key . NETWORK 05.E-MAIL 0[...]

3 3-50 SETUP[...]

4-1 4 LISTS AND REPORTS 1. E-MAIL NO TIFICA TION REPORTS PRINT FORMA T .................................................... 4-3 DSN Reports .................................................................................................................. 4-3 MDN Report ................................................................................[...]

4 4-2 LISTS AND REPORTS[...]

4-3 4 1. E-MAIL NO TIFICA TION REPOR TS PRINT FORMA T This section describes the print format of the notification reports for the Internet Fax transmission. DSN Reports This is a notification message that the mail server has successfully or unsuccessfully delivered the E- mail message to a mail server of the recipient. This report is automatically [...]

4 4-4 LISTS AND REPORTS MDN Report This is a notification message that the recipient has successfully received the E-mail message. This report is automatically printed if programmed (see “Print MDN Setting” on page 3-29). Tip The MDN will not print if the E-mail message has not been successfully received by the recipient, or the recipient does [...]

4-5 4 Alert Report This is a alert report that the recipient has not responded for the MDN. This report is automatically pr inted if programmed. (see “Confirmation Timer Setting” on page 3-31) Note This report indicates that you could not received the MDN from the recipient. This report may be printed although the E-mail message is successfully[...]

4 4-6 LISTS AND REPORTS 2. LIST AND REPOR T PRINT FORMA T T ransmission/Reception Journal T ransmission/Reception Journals show the result of each communication f or up to the past 150 transmission/receptions. This journal can be pr inted automatically or manually . (See e-STUDIO16/20/25 OPERA T OR’S MANUAL FOR F ACSIMILE FUNCTION) TRANSMISSION J[...]

4-7 4 Encoding method 0: M H 2: MM R 1: MR 3: JBIG Resolution (pels/mm) 0: 8 × 3.85 (200 x 100 dpi) 4: 16 x 15.4 (400 x 400 dpi) 1: 8 × 7.7 (200 x 200 dpi) 8: 300 dpi 2: 8 × 15.4 (200 x 400 dpi) T ransmission speed (bps) 0: 2400 4: 12000 1: 4800 5: 14400 2: 7200 6: V .34 3: 9600 Communication mode Special communication mode (P: Polling, R: Relay[...]

4 4-8 LISTS AND REPORTS Memory T ransmission Repor t This is the result repor t printed after Memory T ransmission. (A job transmitted after the document is first scanned into memory .) This report is automatically printed after a transmission is completed, if programmed. (See e-STUDIO16/20/25 OPERA T OR’S MANUAL FOR F A CSIMILE FUNCTION) MEMORY [...]

4-9 4 Multi-Address T ransmission Repor t This is the result report printed after a Multi-address transmission. This report is automatically printed after a transmission is completed, if programmed. (See e-STUDIO16/20/25 OPERA T OR’S MANUAL FOR F A CSIMILE FUNCTION) MULTI TRANSMISSION REPORT PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 1234[...]

4 4-10 LISTS AND REPORTS Document pages: The number of pages input in memory is indicated. Receivers where the transmission w as completed nor mally . Receiver’ s name or facsimile/ telephone number is indicated. Receiver where an error occurred (indicated when an error occurs) Receivers’ name or facsimile/telephone number is indicated. Pages s[...]

4-11 4 Preset Dialing Number Lists Alphabetical Sort List Issues a listing of names programmed to Abbre viated Dial Numbers, One T ouch Ke ys, and Group Numbers. F or printing procedure, see e-STUDIO16/20/25 OPERA T OR’S MANU AL FOR F ACSIMILE FUNCTION. PHONEBOOK IN ALPHABETICAL ORDER PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901[...]

4 4-12 LISTS AND REPORTS Abbreviated Dial Number List Issues a list of remote station dialing numbers or E-mail addresses assigned as Abbreviated Dial Numbers. F or printing procedure, see e-STUDIO16/20/25 OPERA T OR’S MANU AL FOR F ACSIMILE FUNCTION. ABBREVIATED TEL NUMBER LIST PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567[...]

4-13 4 Group Number List Issues a list of One T ouch K eys or Ab breviated Dial Numbers registered in Multi-address Groups or Multi-polling Groups. F or printing procedure, see e-STUDIO16/20/25 OPERA T OR’S MANU AL FOR F ACSIMILE FUNCTION. GROUP NUMBER INFORMATION PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : if[...]

4 4-14 LISTS AND REPORTS One T ouch Number List Issues a list of dial numbers or E-mail addresses of the remote stations assigned to One T ouch Dial Ke y . F or printing procedure, see e-STUDIO16/20/25 OPERA T OR’S MANU AL FOR F ACSIMILE FUNCTION. ONE TOUCH NUMBER INFORMATION PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890[...]

4-15 4 Function List Issues a list to confirm the functions currently set in this facsimile unit. F or printing procedure, see e-STUDIO16/20/25 OPERA T OR’S MANU AL FOR F ACSIMILE FUNCTION. Function List (First Copy) ROMversion001 ROMversion002 ROMversion003 ROMversion004 FUNCTION LIST PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 1234567890[...]

4 4-16 LISTS AND REPORTS ROMversion001 ROMversion002 ROMversion003 ROMversion004 FUNCTION LIST PAGE : 002 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN NETWORK(TCP/IP) DHCP : ENABLE IP ADDRESS : 0. 0. 0. 0 SUBNET MASK : 0. 0. 0. 0 DEFAULT GATEWAY : 0. 0. 0. 0 H[...]

4-17 4 Menu List (Program) Issues a list of menu items through which functions or options can be set. This list can be a useful guide during machine programming. F or printing procedure, see e-STUDIO16/20/25 OPERA T OR’S MANU AL FOR F ACSIMILE FUNCTION. Menu List (First Copy) MENU LIST (PROGRAM) PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : [...]

4 4-18 LISTS AND REPORTS MENU LIST (PROGRAM) PAGE : 002 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN 03.INITIAL SETUP 01.DATE & TIME 01.SETTING 02.TIME FORMAT 03.DATE MODE 04.MONTH MODE 02.LANGUAGE 03.TERMINAL ID 04.NETWORK 01.COMPLETE 02.TCP/IP 01.BOOTP/D[...]

4-19 4 Power Failure List This facsimile has a battery to back up the document memory contents. Howe ver , when the power is turned off for a length y per iod (due to a po wer failure , etc.) and the communication data stored in memory is cleared, a list of the File Numbers of those cleared communications will be printed. This list is automatically[...]

4 4-20 LISTS AND REPORTS POWER FAILURE LIST PAGE : 001 TIME : JUL-04-2001 11:48AM E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN RECEIVE TO MEMORY TYPE FROM DATE TIME E-MAIL RECEIVE ifax2@toshiba.com JUL-04-2001 10:50AM E-MAIL GTWY ifax3@toshiba.com JUL-04-2001 11:18AM Power Failure List (Receiving the E-mail from SMTP) I[...]

5-1 5 TROUBLESHOOTING 1. ERROR MESSAGES ..................................................................................................... 5-3 Operation Error .............................................................................................................. 5-3 Check E-mail Error ......................................................[...]

5 5-2 TROUBLESHOOTING[...]

5-3 5 1. ERROR MESSAGES If an abnormal condition arises in the machine or an incorrect operation is performed, an alarm buzzer is generated for about 4 seconds and a message to indicate the nature of the error appears in the LCD Display . In that case, take correctiv e action. F or error messages that are not described in this chapter, ref er to th[...]

5 5-4 TROUBLESHOOTING Input Error The f ollowing tab le descr ibes error messages displa yed when inputting address, number , or others. Error Message Network access error Invalid data Name not found Number not listed Invalid E-mail address Already assigned Dial number in use Cause The Network Interface Card or Internet Fax unit has been damaged. ?[...]

5-5 5 Others The following table describes other error messages displayed during operation. Error Message Entry memory full Network disable Network initializing Internet fax sending Cause During registration of the One T ouch Key or Speed Dial, or during the Internet Fax transmission is performed, there is not enough memory to store the phonebook d[...]

5 5-6 TROUBLESHOOTING T ransmission/Reception Err or Internet Fax T ransmission Error The following table describes other error messages displayed during sending the Internet Fax. Error Message E-mail error Memory overflow Cause An error occurs during sending the Internet Fax. The scanned data size of a page exceeds the limitation, or the memory is[...]

5-7 5 2. Error Code Printed on Report When an Error Code is printed as a status indication on T ransmission Repor ts, etc. related to Internet Fax transmission, refer to the following description for the applicable Error Code to determine the cause and solution. T ransmit Code Error Code 60 61 62 63 71 72 73 74 75 76 77 78 79 7A 7B Cause An error o[...]

5 5-8 TROUBLESHOOTING Receive Code Error Code 80 90 91 92 93 94 95 Cause Sequence problem occurs in IEEE1284 interface. The received image data or text data is damaged. The machine receives the image data in unknown format (non-TIFF-FX format). The encoding type of received E-mail is invalid. The received image data or text data is damaged. The mac[...]

5-9 5 Error Code 9A 9B 9C 9D Cause The Offramp Gate way transmission is terminated because of the Gatew ay Security . The Offramp Gate way transmission is terminated because of the Gatew ay Security . Invalid characters are used for the Offramp-E-mail-Address or the length of fax number or subaddress number exceeds the limitation. Invalid character[...]

5 5-10 TROUBLESHOOTING[...]

6-1 6 TECHNICAL WORD REFERENCE[...]

6 6-2 TECHNICAL WORD REFERENCE[...]

6-3 6 D Default Gateway Def ault Gatewa y commonly refers to a gatew ay address of the router . The router is a device that connects between a LAN and other LANs. DHCP , dynamic host configuration pr otocol DHCP is a protocol for the purpose of assigning dynamic IP addresses to devices on a network. Using DHCP , the devices obtains the diff erent I[...]

6 6-4 TECHNICAL WORD REFERENCE H Host Host refers to a computer connected to a TCP/IP network. Hostname Hostname is a name to identifies a computer connected to a TCP/IP network. Within the Internet, a DNS domain name is used for the Hostname. I IP Address IP Address is used to identify the node on a TCP/IP network. It is described with 32-bit nume[...]

6-5 6 P POP/POP3, post office protocol POP is a protocol to retriev e the E-mail message from a mail ser v er . Most E-mail applications use POP . POP3 is a newer v ersion of the POP protocol. PSTN, public switched telephone network PSTN is a global telephone system enables to communicate in worldwide using copper wires to transmit analog data. S S[...]

6 6-6 TECHNICAL WORD REFERENCE[...]

E1-17063A, 01-07 TG[...]