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Toshiba EM1-33035E manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-570-QQ SERIES Owner ’ s Manual Table of Contents[...]

  • Page 2

    CAUTION T o avoid injury , be careful not to catch or jam your fingers while opening or closing the cover . CAUTION Do not touch moving parts. T o reduce the risk that fingers, jewelry , clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement. This equipment has been tested and found to compl[...]

  • Page 3

    (i) Safety Summary EM1-33035 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to e[...]

  • Page 4

    (ii) Safety Summary EM1-33035 CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and th[...]

  • Page 5

    EM1-33035 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 1999 by TOSHIBA TEC CORPORAT[...]

  • Page 6

    1-1 1. INTRODUCTION EM1-33035 1.1 Applicable Model 1. INTRODUCTION Thank you for choosing the TEC B-570 series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dots/mm, 306 dots/inch) near edge print head. This will allow very clear pri[...]

  • Page 7

    2-1 2. SPECIFICATIONS EM1-33035 2.1 Printer 2. SPECIFICA TIONS 2.1 Printer Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Fonts Rotations Standard interface AC 100V ~ 120V +10%, -15[...]

  • Page 8

    2-2 2. SPECIFICATIONS EM1-33035 2.3 Media Type Width Length Outer diameter Spool type 68 mm ~ 134 mm 600 m ø90 mm (max.) 2.4 Ribbon NOTES: 1. "On the fly issue" means that the printer can draw and print without stopping between labels. 2. To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons. 3. Whe[...]

  • Page 9

    3-1 3. OVERVIEW EM1-33035 3.1 Front/Rear View 3. OVER VIEW 3.1 Front/Rear V iew 3.2 Operation Panel MESSAGE DISPLAY (LCD) Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, "ON LINE" is displayed. POWER LED (Green) Lights when the power is turned on. ON-LINE LED (Green) 1) Flashes w[...]

  • Page 10

    4-1 4. DIP SWITCH FUNCTIONS EM1-33035 4. DIP SWITCH FUNCTIONS WARNING: Turn the POWER OFF before switching the functions. Fig. 4-1 4. DIP SWITCH FUNCTIONS The DIP switches are located to the right of the supply shaft. (1) DIP SW 2 (2) DIP SW 1 NOTES: 1. The shaded settings are the factory default settings. "OFF" means "OPEN". 2.[...]

  • Page 11

    5-1 5. INSTALLING THE PRINTER EM1-33035 5.1 INSTALLING THE PRINTER WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables. Fig. 5-1 5. INST ALLING THE PRINTER Connecting the Power Cord and Cables Serial I/F Cable (RS-232C) Expansion I/O Cable Power Cord Parallel I/F Cable (Centronics) NOTE: Only the power cord is provided [...]

  • Page 12

    6-1 6. LOADING THE MEDIA EM1-33035 Fig. 6-1 NOTES: 1. When the head lever is turned to position 2 , the print head is raised. 2. When the head lever is turned to position 3 , the print head and the pinch roller are raised. 3. To allow printing the head lever must be set to position 1 . (This ensures that the print head and the pinch roller are clos[...]

  • Page 13

    6-2 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA 4. Put the media on the supply shaft. 5. Pass the media around the damper, then pull the media towards the front of the printer. 6. Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed. Then turn the locking ring clockwise to secure the supply hold[...]

  • Page 14

    6-3 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA ■ Removing the paper holders' upper plates from the media guide 1 Remove the two T-4x8 screws to detach the media guide from the printer. 2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from the media guide. Fig. 6-5 Media Guide Screw (T-4x8)[...]

  • Page 15

    6-4 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA ■ An easy way to set the black mark sensor position 1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and feed it under the print head past the sensor so that the black mark can be seen from above. 2 Adjust the sensor position to that of the[...]

  • Page 16

    6-5 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA 10. The media is now loaded and the sensor position is set. Batch type: NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type: 1 Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed. 2 Wind [...]

  • Page 17

    6-6 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. NOTES: 1. Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life. 2. If the top[...]

  • Page 18

    7-1 7. LOADING THE RIBBON EM1-33035 Fig. 7-2 4. Reset the ribbon shaft holder plate by aligning it with the ribbon shaft. 5. Turn the head lever clockwise to lower the print head. 6. Close the top cover. 7. LOADING THE RIBBON 7. LOADING THE RIBBON WARNING! 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be dr[...]

  • Page 19

    8-1 8. INSERTING THE OPTIONAL FLASH MEMORY CARD EM1-33035 8. INSERTING THE OPTIONAL FLASH MEMORY CARD 8. INSERTING THE OPTIONAL FLASH MEMOR Y CARD 1. Turn the power off. 2. Insert the flash memory card into the memory card slot at the rear of the printer. 3. Turn the power on. NOTES: 1. Be sure to protect a flash memory card when not in use in the [...]

  • Page 20

    9-1 9. CARE/HANDLING OF THE MEDIA AND RIBBON EM1-33035 9. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print qu[...]

  • Page 21

    10-1 10. GENERAL MAINTENANCE EM1-33035 Fig. 10-1 10.1 Cleaning WARNING! 1. Be careful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch[...]

  • Page 22

    10-2 10. GENERAL MAINTENANCE EM1-33035 10.2 Covers and Panels 10. 2 Covers and Panels The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment. WARNING! 1. DO NOT POUR WATER directly onto the pr[...]

  • Page 23

    10-3 10. GENERAL MAINTENANCE EM1-33035 ■ Cleaning the Cutter Unit 10.3 Removing Jammed Paper WARNING! 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning. 1. Loosen two screws and remove the cutter cover. 2. Remove the white screw and media guide.[...]

  • Page 24

    10-4 10. GENERAL MAINTENANCE EM1-33035 10.4 Threshold Setting 10.4 Threshold Setting For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre- printed, the darker (or more dense) inks can interfere with thi[...]

  • Page 25

    10-5 10. GENERAL MAINTENANCE 10.5 Auto Ribbon Saving Mode Auto ribbon saving function is activated when it is selected by DIP switch (Refer to page 4-1) and no print area extends more than 20 mm. NOTE: According to the relation between the outer diameter of rewound ribbon and print speed, ribbon loss per saving varies as follows: 10.4 Threshold Set[...]

  • Page 26

    11-1 11. TROUBLESHOOTING EM1-33035 11. TROUBLESHOOTING 1 1. TROUBLESHOOTING PAPER JAM **** HEAD OPEN **** NO PAPER **** NO RIBBON **** REWIND FULL **** 1. The media is not fitted correctly. 2. The media path is jammed and does not feed smoothly. 3. The installed media type does not match the selected sensor. 4. The black mark position on the media [...]

  • Page 27

    11-2 11. TROUBLESHOOTING EM1-33035 Error Message Problem Solution 11. TROUBLESHOOTING Turn the power off and decrease the print head temperature. 1. Restart the printing by pressing the [RESTAERT] key. 2. Replace the print head. Turn the power off. Contact your Authorized Service representative. Remove the jammed media and feed the undamaged media [...]

  • Page 28

    11-3 11. TROUBLESHOOTING EM1-33035 11. TROUBLESHOOTING No print. Dots missing in the print. Unclear (or blurred) printing. Power does not come on. Printer does not cut. You see a raised nap where the media has been cut. 1. Check that media and the ribbon is loaded correctly. 2. Check whether the print head is set correctly or not. 3. Check the cabl[...]

  • Page 29

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  • Page 30

    PRINTED IN JAPAN EM1-33035 E[...]