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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Uniden EXS 9965, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Uniden EXS 9965 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Uniden EXS 9965. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Uniden EXS 9965 should contain:
- informations concerning technical data of Uniden EXS 9965
- name of the manufacturer and a year of construction of the Uniden EXS 9965 item
- rules of operation, control and maintenance of the Uniden EXS 9965 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Uniden EXS 9965 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Uniden EXS 9965, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Uniden service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Uniden EXS 9965.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Uniden EXS 9965 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MANU AL S S P P E E C C T T R R U U M M SPREAD Digital Spread Spectrum pro vides the long est rang e, the clearest sound and the best priv acy . O WNER’S[...]
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Page 2
CONTROLS AND FUNCTIONS[...]
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Page 3
T roubleshooting xx Introduction xx Controls and Functions . . . .Inside F ront Co ver Introduction to Y our New Phone . . . . . . . . . . .2 Featur es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Included in Y our Packag e . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Installing and Adjusting Y [...]
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Page 4
2 INTR ODUCTION Congratulations on your pur chase of the Uniden EXS 9965 cor dless telephone. This phone is designed for r eliability , long life, and outstanding performance utilizing the latest 900 MHz Spr ead Spectrum T echnology . FEA TURES WELCOME TO Y OUR NEW PHONE l 900 MHz Digital Spread Spectrum T echnology l 2-Line Operation l 3 and 4-W a[...]
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Page 5
3 INCL UDED IN Y OUR P ACK A GE Handset Rec harg eable Battery Long T elephone Cord Base Short T elephone Cord C Beltclip This Owner’s Manual Precautions and Im portant Safety Instructions Registration Car d Y ou must hav e a two-line subscription from y our phone company to r ealize the capability of your two-line phone. If any of these items ar[...]
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Page 6
INST ALLIN G 4 Befor e choosing a location for y our new phone, read the INSTALLATION CONSIDER ATIONS included in the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS brochure. Here ar e some important guidelines you should consider: The location should be close to both a phone jack and a continuous pow er outlet. (A continuous pow er outlet is an A C[...]
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Page 7
5 TEL LINE 1/2 2 C k page 1 C 5. Plug one end of the long telephone cord into the 1. Plug the A C adapter cord into the 1 0V DC input jack on the back of the base. 2. W rap the A adapter cord ar ound the strain relief notch. 3. Plug the A C adapter into a standard 1 20V A w all outlet. 4. Charge the battery (ref er to CHARGING THE BA TTER Y P A CK,[...]
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Page 8
DO NOT use an outlet controlled by a wall switch. Standard wall plate mounting 1 Snap the wall mount adapter into the notches on the base. This phone can be mounted on any standard telephone wall plate. 2. Plug the telephone line cord to the TEL LINE 1/2 jack and the AC adapter to the DC IN 10V jack. 3. Plug the telephone line cord into the telepho[...]
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Page 9
8 . On the base unit, pull the handset retainer out of the slot. Rotate it clockwise 180 degrees. 9. Flip the retainer from front to back. Slide it back into the slot so that the lip of the retainer is up and the is down. The retainer holds the handset in place. 7 Before y ou plug the other end of the telephone cor into the modular jack on the wall[...]
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Page 10
1. If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following: t Direct wall plate mounting 8 Avoid electrical cables, pipes, or other items behind the mounting location, that could cause a hazard when inserting screws into the wall. l Try to mount your phone within 10-[...]
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Page 11
1 . Press the battery cov er release. Slide cov er off. 2. Install the nick el-cadmium batter y with the label down. 3. Slide the battery cover f or war d until it snaps into place. INST ALLING THE HANDSET BA TTERY P AC K 9 Use only Uniden Battery (model BT-999) supplied with your phone.[...]
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Page 12
10 Initial battery charging Befor e connecting your phone f or the first time, charge the recharg eable battery pack for 1 5-20 hours without interruption. 1 . Place the handset on the base. 2. Mak e sure that status LED lights. If the LED doesn’t light, be sure the A C adapter is plugged in and the handset mak es good contact with the base charg[...]
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Page 13
Most phone systems use tone dialing. Check with your local phone company if y ou’re not sure whether y our system is tone or pulse. 11 Low battery indicator When the battery pack is very low and needs to be charged, the phone is programmed to eliminate some functions to save power. If the phone is not in use, <Low Battery> flashes. If the p[...]
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Page 14
12 Handset ringer switch This switch turns the handset ringer on or off. Remove the handset from the base. Press the vo l or k ey on the handset to set the handset ringer v olume. There ar e two ring er v olume settings; high and low . T o select the high v olume setting, press vol . The follo wing screen displays: T o select the lo w volume settin[...]
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Page 15
t T o attach the beltclip Insert the beltclip into the holes on each side of the handset. Press down until it clicks. t T o remove the beltclip Pull both sides of the beltclip to release the tabs from the holes. INST ALLING THE BEL TCLIP 13 exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 14 If you have wall mounted the base, you must remove the bel[...]
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Page 16
Y our phone may be used with an optional headset, the Uniden HS9 1 0. T o use this featur e, simply plug the headset plug into the headset jack. Y our phone is ready for hands-free conv ersation. T o prev ent other parties from making unauthorized calls on y our phone line, a digital code was added to the EXS 9965. Y our phone’s handset and base [...]
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Page 17
1 . Press line 1 or line 2 . 2. Listen for dial tone. 3. Dial number . or 1 . Dial number. 2. Pr ess line 1 or line 2 . 1 . Press line 1 or line 2 . 2. Listen for dial tone. 3. Press redial . 1 . Press line 1 or line 2 . 2. Listen for dial tone. 3. Dial number . Basic 2-line oper ation 15 USIN G Y OUR NEW PHONE MAKING AND RECEIVING CALLS 1 . Pickup[...]
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Page 18
16 When you hav e connected pow er and a telephone line to y our EXS 9965, the phone is in “ Standby mode ,” ready to r eceive and mak e calls. F or clarity , the instructions in this Owner’s Manual designates line 1 unless the procedure r equires using line 2. The same instructions apply to line 2. 1 . The base rings. The corresponding line [...]
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Page 19
17 1 . The handset rings and the follo wing screen appears: 2. Press line 1 to answer y our call. 3. When you finish the call press line 1 on the handset, or return the handset to the base. 1 . Press line 1. 2. Dial the number on the k eypad, or , use the memory feature. (See USING MEMORY DIALIN G, page 33.) 3. When you finish the call, press l ine[...]
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Page 20
Dialing - from standby mode 1 . Pick up the handset. 2. Dial the number on the k eypad, or use one of the memor y featur es. (See USING MEMOR Y DIALING, pag e 33). 3. Press line 1 . 4. When you finish the call, press line 1 , or return the handset to the base. If you ar e dialing in the pulse mode and need to enter tone digits, press tone then ente[...]
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Page 21
Use the redial/p key to recall the last 3 numbers dialed from the handset or the last number dialed when using the base. The redial number can be up to 32 digits long. T o redial from the handset: Press redial/p repeatedly to display the number you want to dial, then press line 1 . If you press line 1 before redial/p , only the last[...]
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Page 22
20 Y ou can mute your conversation fr om the base. This prev ents the party you ar e speaking to from hearing what y ou, or someone else in the room, is saying. F or example, to use this priv acy feature while using line 1 . 1 . Press mute . The line 1 LED flashes red. Y ou can hear the party on line 1 , but they cannot hear you. 2. When you ar e r[...]
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Page 23
21 The handset and the base can be used on separate telephone lines at the same time. F or example, if the handset is on a call with line 1 , you can mak e, or receive calls, at the base on line 2 . The line 1 LED on the base blinks green to indicate line 1 is In Use at the handset. When line 1 is In Use at the base the LCD screen displays the f ol[...]
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Page 24
22 This featur e lets you add a thir d party to your conv ersation from either the handset or the base. F or example, to add a party to the current call on line 1 at the base: 1 . Press hold to place the caller on hold. The line 1 LED turns from green to red. 2. Press line 2 . 3. Dial the number of the person you w ant to add to the conversation. W[...]
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Page 25
23 A fourth person, at either the handset or the base, may be added to a confer ence call. F or example, to add a fourth party at the handset to an ongoing confer ence call at the base: 1 . Press hold . The line 1 and line 2 LEDs turn red. 2. Press on the base to contact the handset. 3. Press on the handset to answer the pag e. 4. Press conference [...]
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Page 26
24 From the Base to the Handset 1 . Press on the base. The handset beeps. (If no answer , press again to disconnect.) 2. Press on the handset. Speak into the mouthpiece to answer the page. T o hang up at the base: Press T o hang up at the handset: Press . From the Handset to the Base 1 . Press on the handset. (If no answer , press to disconnect.) 2[...]
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Page 27
From Handset to Base 1 . To transfer a call on line 1 from the handset to the base, press hold . The line 1 LED turns red. 2. On the handset, press The status LED flashes on the base. The follo wing screen appears: 3. Answer at the base b y pressing . Y ou may then announce the call with the intercom. 4. On the base, press line 1 to talk. If no one[...]
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Page 28
26 3. Answer at the handset b y pressing . Y ou may then announce the call with the intercom. 4. On the handset, press line 1 to talk. If no one is available to take the call at the handset, return to the caller by pressing line 1 or on the base to take a message or com plete the call. As you begin to mo ve too f ar from the base, y ou first hear a[...]
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Page 29
Y our EXS 9965 stores up to 30 name/numbers in the handset plus 1 0 numbers in the base. Memory locations are shared by both lines. On the Handset 1 . Remo ve the handset fr om the base. 2. Press and hold mem for two seconds. The follo wing screen appears: 3. Use the and keys, or enter a two digit number (01-30) to choose the memory location to[...]
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Page 30
7 . Enter the phone number with the number k eypad (direct entry). Use the k ey to position the cursor to right. 8. When you hav e finished entering a name/number , press select . The handset beeps and displays a confirmation screen. On the Base 1 . Press memory . The status LED blinks. 2. Dial the number you wish to store. (up to 16 digit) 3. Pres[...]
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Page 31
29 T o edit a number y ou have stored in the handset: 1 . Remo ve the handset fr om the base. 2. Press and hold mem for two seconds. The display shows the Memory Store screen and an y saved name/numbers. 3. Use the s and t keys or enter a two-digit number (01-30) to select the memory location you would like to edit. [...]
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Page 32
Press to erase up unwanted character s. Press and hold to clear the entire name. 7 . Press select . The follo wing screen appears: A cursor flashes indicating that the display is ready f or the number to be edited. 8. Enter the phone number with the number k eypad. Press to remo ve an unw anted number. Press and hold to clear the entire number . 9.[...]
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Page 33
After erasing a number , you may add a new addr ess to memor y . From the Handset 1 . Remo ve the handset fr om the base. 2. Press and hold mem for two seconds. The handset shows the Memory Stor e screen with saved name/ numbers displayed. 3. Use the and k eys, or number k eypad, to select the memor y location you would like to delete. Use the and [...]
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Page 34
9. The display then returns to the Memory Store screen. Y ou may select another number to delete (return to step 3) or you may pr ess mem to return to standby . From the Base 1 . Press memory . The status LED blinks. 2. Press memory a second time. Enter the memory location (0-9) of the number you wish to delete. The status LED stops flashing. A con[...]
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Page 35
F ollow the steps belo w to dial a number using a programmed memory location. Standby mode Dialing from the Handset 1 . Press mem . The handset displays your pr ogrammed memory locations. 2. Use the and k eys to select the memory location you would lik e to dial. Or , y ou may enter a two-digit memory location number (01-30). Use the and keys to di[...]
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Page 36
Talk mode Dialing from the Handset 1 . Press line 1 . 2. Press mem. Using the k eypad, enter a two digit memory location number (01-30). The number dials. Dialing from the Base 1 . Press line 1 . The line 1 LED lights. 2. Press memory . Using the k eypad, enter the memory location number (0-9). The number dials. 34[...]
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Page 37
35 If your phone is not perf orming to your expectations, please try these simple steps bef ore calling U niden customer service at (800) 297-1 023. QUICK REFERENCE CHART TR OUBLESHOOTIN G Y OUR NEW PHONE The status LED won’t come on when the handset is placed in the base. Mak e sure the A C adapter is plugged into the base and wall outlet. Mak e[...]
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Page 38
The EXS 9965 complies with FCC P arts 1 5 and 68. Fr equency control: PLL Modulation: Direct Sequence Spread Spectrum; DBPSK Operating temperature: 0º to +50º C (+32º F to +1 22º F) Fr equency: 904.2 to 925.8 MHz (20 channels) Po wer r equirements: 1 0V 500 mA (from A C adapter) Size: 8-49/64 in. (W) x 6-57/64 in. (D) x 2-37/64 in. (H) W eight:[...]
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Page 39
At U niden, w e’ll tak e care of y ou! If you need an y assistance with this product, please call our Customer Hotline at 1-800-297- 1 023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLA CE OF PURCHASE. Our Uniden representatives will be happy to help you with an y matters regar ding the oper ation of this unit, available accessories, or an y other [...]
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Page 40
FOR PUR CHASIN G A UNIDEN PHONE THANK Y OU Cov ered by one or more of the f ollowing patents: 4,5 1 1 ,7 6 1 4,523,058 4,595,795 4,797 ,91 6 5,38 1,460 5,426,690 5,434,905 5,49 1,7 45 5,533,0 1 0 5,57 4,727 5,650,790 5,660,269 5,66 1 ,780 5,663,98 1 5,671 ,248 5,7 1 7 ,31 2 5,754,407 5,768,345 5,787 ,356 5,838,721 Ó 1 999 U niden America Corporati[...]