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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Valcom V-2904, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Valcom V-2904. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Valcom V-2904 should contain:
- informations concerning technical data of Valcom V-2904
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Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Valcom V-2904 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Valcom V-2904, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Valcom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Valcom V-2904.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Issue 7 V-2904 UNIVERSAL FOUR DOOR ANSWERING SYSTEM INTRODUCTION The V-2904, Universal Four Door Answering System, when used with Valcom Door Plate Speakers, provides voice paging with handsfree reply to up to four doors from any telephone location. The V-2904 initiates ring-in on the telephone system and sends a confirmation tone to the door speak[...]
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Page 2
E-Key C.O.Line Position V-2904 Universal Four Door Answering Syste m Doorplat e Speaker wit h Pus hbutto n Up to 4 Locat ions FIGURE 1 - SIM PLIFIED BLOCK DIAGRAM OF A TYPIC AL INSTALL ATION Powe r Supply Features • Compatible with PABX, E-Key and 1A2 telephone • Switch selectable - loop or ground start access • Provides handsfree talkback to[...]
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Page 3
Components The following equipment is recom mended when using the V-2904: • 1 - V-2904 Universal Four Door Answering System • 1 - C. O. Line Position (Electronic Key System); 1 - Loop Trunk Position (PABX) or 1 - 400 type line card (1A2 key) • 1 - Dedicated single line phone* • 1 to 4 Valcom Doorplate Speaker(s)** • 1 - VP-624B Power Supp[...]
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Page 4
Position the remaining screws and fasten through the remaining m ounting slots. Tighten screws. Connections NOTE: The V-2904 could be used with equal success at a doorway, gateway, window, secure room or combination of these just to name a few possible applications. The term station is used to designate a location. Station 1 is used when describing[...]
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Page 5
26 1 27 2 28 3 29 4 30 5 31 6 32 7 33 8 34 9 35 10 36 11 37 12 38 13 39 14 40 15 41 16 42 17 43 18 44 19 45 20 46 21 47 22 48 23 49 24 50 25 W/ B L BL/W W/ O O/W W/ G R GR/W W/ B R BR/W W/ S S/W R/BL BL/R R/O O/R R/G G/R R/BR BR/R R/S S/R BK/BL BL/BK BK/O O/BK BK/G G/BK BK/BR BR/BK BK/S S/BK Y/B L BL/Y Y/O O/Y Y/G G/Y Y/B R BR/Y Y/S S/Y V/BL BL/V V[...]
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Page 6
Ph one t o S pe ak er Music All C al l Gnd S t art Loop S t art SW 2 Off On Sp eaker t o Ph one Ri nge r SW 1 R J 11 Po we r L ED Figur e 3 - C onn ec tor and C on tro l L ocat i on s V-29 04 VPB-260 Figur e 4 - Bat t ery Backu p T YP IC A L A P P L IC A T IO NS H ands fr ee S peak er 1 T i p H ands fr ee S peak er 1 R in g D oor But ton 1 Gr ound [...]
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Page 7
TYPIC A L A PP LIC A T IONS (Continued) Re mo te 1 Gr ound 1 (G/R) P 8 (BR/R) P 9 Mom ent ar y Si ngle P o le, N. O. Single T hrow Switch 66 Bl ock Eq uipme nt Cus t omer Pr ovi d ed Fi gure 7 - Remo te/ Confi rmat i on Pu shbu tto n fo r M a nua l Doo r Re lease St ati on 1 Gr ound 1 (BL/R) P 6 (BR/R) P 9 66 Bl ock Eq uipme nt Cus t omer Pr ovi d [...]
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Page 8
Door Sensor When this contact is shorted (by opening the door, gate, etc.) without a legitimate dialpad or rem ote key press opening, this will initiate an alarm condition. Refer to Figure 9 for typical connections. Unauthorized Door Opening During an alarm state, UDO (unauthorized door opening) goes to ground, to signal a customer provided alarm t[...]
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Page 9
Activate Lock Relay (Door Unlock) • 2 seconds on, 4 seconds off (American ring) • 2 bursts in 2 seconds, 2 seconds off (British ring) This code would be used to operate the door unlock contacts which can be used to open an electric lock used at a doorway or gate. The default access code to activate the lock relay is *. This code can be from 1 t[...]
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Page 10
Ent ry D el ay Ti me NOTE: When a disabled station is accessed, the alert tone will be at a lower tone as a reminder that the alarm at that st ation has been disabled. If a key entry occurs at a door (an entry not using the dialpad or remote button) the rem ote button must be pressed or the confirmation code m ust be dialed on the telephone keypad.[...]
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Page 11
code can be dialed from the phone to operate the relay to unlock the door. The lock relay will remain open for a programm ed period of time. A normally open, single-pole push button switch can also be connected to the V-2904 to manually operate the door unlock relay. The lock relay will remain open as long as the remote button is held (m aximum 99 [...]
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Page 12
Station On Hold Calls can be placed on hold by pressing the switchhook. This press should be a flash of less than one second. Holding the switchhook down for a longer period will disconnect the call. TECHNICAL ASSISTANCE When trouble is reported, make certain there are no broken connections leading to this system. Table 1 identifies some possible p[...]
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Page 13
TABLE 1 - TROUBLESHOOTING CHART PROBLEMS ACTIONS • No system operation; Power LED not lit. • No system operation; power LED is lit. • No paging at speaker. • Paging at speaker but no reply from speaker. • No system ringing when doorplate button pressed. • Door unlock relay does not operate. • Door strike does not operate. • Verify p[...]
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Page 14
PROGRAM CHART - RECORD AND FILE IN A SECURE PLACE Function Default Reprogram Pa ramete r New Program Master Access Code (MAC) 1 2 3 # # # 1 2 3 * * * ______ * * * 7 digits excluding # and * Ring Pattern American Ring British Ring Dutch Ring American Ring # MAC * 5 # MAC * 6 # MAC * # Station Identification ID beeps always generated ID beeps when al[...]