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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Verilux VP02, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Verilux VP02 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Verilux VP02. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Verilux VP02 should contain:
- informations concerning technical data of Verilux VP02
- name of the manufacturer and a year of construction of the Verilux VP02 item
- rules of operation, control and maintenance of the Verilux VP02 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Verilux VP02 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Verilux VP02, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Verilux service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Verilux VP02.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Verilux VP02 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
VP02[...]
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Page 2
Dear Customer , Thank you for purchasing the V erilux ® Natural Spectrum ® Deluxe Portable Lamp. Y ou have received an innovative and quality manufactured product, backed by a three-year limited warranty . As a V erilux ® customer , your satisfaction means everything to us. W e look forward to serving you now and in the future. Many other health[...]
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Page 3
2 CA UTION: • T O REDUCE THE RISK OF ELECTRIC SHOCK, DO NO T DISMANTLE. THERE ARE NO SER VICEABLE P ARTS INSIDE. • T O REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NO T EXPOSE THIS UNIT T O RAIN OR MOISTURE. The e xclamation point within an equilateral triangle aler ts the user to the presence of impor tant oper ating and maintenance instructi[...]
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Page 4
3 1. Read these instructions – bef ore using this lamp. 2. Keep these instructions – f or future ref erence. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this lamp in damp/humid or wet locations . 6. F or indoor use only . 7. Clean only with dr y cloth. 8. Do not bloc k any v entilation openings. 9. Do not place near any heat[...]
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Page 5
4 GENERAL PRECAUTIONS • Do not use with pow er supply voltage other than 120V A C • A void placing the lamp in areas that are dusty , humid/moist, lack v entilation, or are subject to constant vibration. • Not f or use with light dimmers, timers, motion detectors , voltage transf or mers , or extension cords . • Do NO T use lubricating agen[...]
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Page 6
5 SET -UP INSTRUCTIONS Unpacking Please remov e all packaging material. Check the car ton f or the items pictured below: Note: For your convenience, the bulb has been pre-installed in the socket. However it may have loosened during transit. Please check to be sure it is fully seated in the socket (see page 8)[...]
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Page 7
6 SET -UP INSTRUCTIONS Attaching the P arabolic Grid Diffuser 1. Remov e protective pac king from bulb . 2. Remov e grid diffuser from protective plastic bag. 3. Inser t plastic pegs at bottom of grid diffuser into openings near bulb sock et and snap tab into place. 4. Plug lamp into a standard 110-120V outlet, simply open the lamp to s witch it on[...]
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Page 8
7 The lamp cord ma y be stored completely or par tially within the cavity at the bac k of the lamp . T o inser t the cord, simply close the lamp , place it on a lev el surf ace with its f ace down, tur n the cord in a v er tical position and inser t the cord into the back of the lamp until all or part of the length of the cord is inser ted. When it[...]
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Page 9
8 BULB REPLACEMENT Bulb remov al & replacement REMO V AL 1. Unplug lamp from power source . 2. T o access the bulb , remove the g r id diffuser b y depressing the tab and lifting it out (see page 6) 3. Fir mly hold the b ulb base (B) and pull bulb (C) from the sock et in an outward motion. REPLA CEMENT 1. Unplug lamp from power source . 2. Fir [...]
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Page 10
9 TROUBLESHOOTING Bef ore requesting ser vice on your V erilux ® lamp please read the f ollowing: • Make sure all po wer connectors, cords , and plugs are inser ted fully and securely . • Be sure the bulb is securely seated in the soc ket. (See page 8) • Make sure there is po wer to the wall outlet or try another outlet – not connected to [...]
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Page 11
10 Three-Y ear Limited W arranty This limited warr anty is provided by: V erilux, Inc., Research P ar k, 9 Viaduct Road, Stamford, CT 06907 V erilux ® warrants this product to be free of def ects in mater ials and workmanship f or a per iod of three y ears from the inv oice date of or iginal retail purchase. During the limited warranty period, V e[...]
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Page 12
VP02-MAN-Rev2 Printed in T aiwan f or : V erilux, Inc. © Copyright 2007 V erilux, Inc. All r ights reserved. Please visit our web site at: www .V erilux.com 340 Mad River P ar k, W aitsfi eld, VT 05673 1-888-544-4865[...]