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Vertical Communications MP5000 manual

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Table of contents for the manual

  • Page 1

    CONVERSip EP300 V oice IP Endpoint for MP5000 User Guide[...]

  • Page 2

    GCA70-399 Ma y ‘04 ii CONVERSip EP300 V oice IP End point for MP5000 User Guide CONVERSip, MP5000, EP300 V oice IP Endpoint, an d EP200 Multime- dia IP Endpoint are trademarks of Comdial Corporation. All other prod- uct names are trademarks of their respective owne rs. First Edition May , 2004 Copyright © 2004 Comdial Corporation All rights rese[...]

  • Page 3

    Ma y ‘04 Comdial iii This equipment has been tested and found to comply with the limits for a Class B digital device, purs uant to Part 15 of the FCC Rules. These limits are designed to provide reasonab le protection against harmful interfer- ence in a residential installation. This equipment generates, uses and can radiate radio frequency energy[...]

  • Page 4

    iv Comdial Ma y ‘04 This Page Inte nti onally Left Blank[...]

  • Page 5

    May ‘04 Comdial v Revision History Ve r s i o n Changes Date 01 Initial Release 05/17/04[...]

  • Page 6

    May ‘04 Comdial vi This Page Inte nti onally Left Blank[...]

  • Page 7

    May ‘04 Comdial vii CONVERSip EP300 User (MP5000) T ABLE OF CONTENT S 1. INTRODUCTION................................................................9 1.1 Positioning the EP300.......................................................10 1.2 Making the Connections ................................................... 12 1.3 Adjusting the V olume ......[...]

  • Page 8

    Content s viii Comdial May ‘04 4.4 Parking Calls ..................................................................... 32 4.4.1 Placing an Outside Call in a Park Orbit .................... 33 4.4.2 Retrieving an Outside Call from a Park Orbit ..........33 4.4.3 Handling Park Recalls ..............................................33 4.5 T ransferri[...]

  • Page 9

    CONVERSip EP300 User Ma y ‘04 Comdial 9 1. INTR ODUCTION Before you start using your EP300, ta ke a quick look at its layout. The endpoint has th ree soft keys, 24 programmable buttons, seven fixed function buttons, volum e up and down buttons, an LCD, and a standard dial pad. When your new EP3 00 arrives, th e system installer unpacks the phone [...]

  • Page 10

    Introd uction 10 Comdial Ma y ‘04 1.1 P ositioning the EP300 Y ou should adjust the position of th e EP300 on your desk or table to suit your individual needs and maximize the performa nce of the sound activated features. When using your EP300 as a speakerphone, the microphone and lo udspeaker are farther from you than when you use a handset. Som[...]

  • Page 11

    CONVERSip EP300 User Ma y ‘04 Comdial 11 T o adjust the pedestal, pe rform the following tasks. 1. Grasp the rear of the pedestal base firmly with one hand and lift the rear portion of the EP300 upward with your other hand. 2. Lift the EP300 upward with one hand and raise the EP300 supporting arms upward with your other hand. Notice there are thr[...]

  • Page 12

    Introd uction 12 Comdial Ma y ‘04 1.2 Making the Connections The connectors for atta ching your EP300 to the network are located on the underside of the instrument . Here you will also find con- nectors for attaching the power suppl y and an optional heads et. Y ou can also connect a cable from the EP3 00 to your PC so that both devices can opera[...]

  • Page 13

    CONVERSip EP300 User Ma y ‘04 Comdial 13 1.3 Adjusting the V olume Adjusting the volume on the EP3 00-24 instrument af fects the loudness of the speaker , handset, and headset (if equipp ed). Refer to Figure 1-1 for the location of the volume control. T o adjust the volume during a call, perform the following steps. 1. Press the volume up or volu[...]

  • Page 14

    Introd uction 14 Comdial Ma y ‘04 T o enter the configuration menu, press the MENU soft key . Press MENU to advance to the next menu choice. T o select an item, press the ENTER soft key . T o return to the previous level, press the BACK soft key . T o advance to the next item on the current me nu, press NEXT . If the displayed results extend beyo[...]

  • Page 15

    CONVERSip EP300 User Ma y ‘04 Comdial 15 The following selections are available from the EP 300 menu. Main Menu Option 1 2 HW Settings -- sets the default vo lume level for the handset, speaker , h eadset, and ringer . Handset V olume -allows you to set the current volume setting for the hand set, from 1 to 8, with 8 being the highest. The defaul[...]

  • Page 16

    Introd uction 16 Comdial Ma y ‘04 1 2 3 4 5 6 7 8 Main Menu Option 2 Info - (continued) System Info -displays the following system information. Network Info shows the MAC Address, VSP Address, DHCP , IP Address, Net Mask, and GW Address. Codecs shows the default audio format of your EP300. Serial Number of your EP300. HW V ersion of your EP3 00. [...]

  • Page 17

    CONVERSip EP300 User Ma y ‘04 Comdial 17 1 2 Main Menu Option 2 3 Info - (continued) LAN Info -displays the following LAN information. Received Pkts shows the network packets received by your EP300. Sent Pkts shows the network packets sent by your EP300. --CONTINUED ON NEXT P AGE-- 4 Network - (requires password) - us ed to configure the IP addre[...]

  • Page 18

    Introd uction 18 Comdial Ma y ‘04 Main Menu Option 4 System - used to perform system functions. T ests (requires password) allows you to perform functional tests. Factory Defs allows you to restore this EP300 to its factory defaults. Download downloads firmware changes. Register Mode specifies the type of registration Register manually registers [...]

  • Page 19

    CONVERSip EP300 User Ma y ‘04 Comdial 19 2. MAKING CALLS Comdial’ s EP300 is based on a te chnology called Session Initiation Protocol (SIP). This technology provides new ways to process c alls not previously available with standard telephone systems. 2.1 Making a Call to Another Extension Y ou can make a call to another extension by diali ng t[...]

  • Page 20

    Making Calls 20 Comdial Ma y ‘04 3. Press the DIAL/ANSWER button or the DIAL soft key . 4. The system begins placing your call. Y ou can cancel the call before it is answered by pressing the CLEAR soft key . 5. The system rings the called extens ion (if idle), or plays a busy signal (if busy). If you dialed an invalid number , the system plays an[...]

  • Page 21

    CONVERSip EP300 User Ma y ‘04 Comdial 21 3. Press the DIAL soft button or the DIAL/ANSWR bu tton. 4. If all outside lines are busy , the sy stem plays a fast busy signal, indicating that there are no lines available. 5. When the called p arty answers, begin your conversation. Note that the system changes the soft key options on your EP300’ s LC[...]

  • Page 22

    Making Calls 22 Comdial Ma y ‘04 2.3 Redialing a Prev iously Dialed Number The system remembers the last ten numbers you dialed. If yo u want to redial any of those numbers, press the REDIAL button on th e EP300. By pressing the PREV or NEXT soft keys, you can scroll through the list of previously called numbers, and select the number from the li[...]

  • Page 23

    CONVERSip EP300 User Ma y ‘04 Comdial 23 7. When the call is complete, press the END soft key , hang up the handset, or press the SPEAKER button if using the speaker- phone option. 2.4 Making a Call Using a Speed Dial Button T o use a speed dia l button to make a call, perform the following steps. 1. Lift the handset, or press the SPEAKER button.[...]

  • Page 24

    Making Calls 24 Comdial Ma y ‘04[...]

  • Page 25

    CONVERSip EP300 User Ma y ‘04 Comdial 27 3. ANS WERING CALLS When your statio n receives an incoming call, your EP30 0 alerts you with an audible and visual indicati on. Y ou will hear a ringing tone from the speaker and the LCD display will provide you with the Caller ID information about the call. T o answer a call, perform the following steps.[...]

  • Page 26

    Answering Calls 28 Comdial Ma y ‘04[...]

  • Page 27

    CONVERSip EP300 User Ma y ‘04 Comdial 31 4. PR OCESSING CALLS 4.1 Muting the Micr ophone Y ou have the option of muting the microp hone on the EP300-24 so that the distant party cann ot hear any audio from your mic rophone. This setting af fects the transmitter of the handset, headset, and the built-in microphone of the EP300. This condition rema[...]

  • Page 28

    Proce ssing Calls 32 Comdial Ma y ‘04 4.3 Retrie ving a Held Call Calls on hold can be retrieved by any en dpoint that has a l ine appearance for the held call. 1. Press the SPEAKER button or pick up the hand set (if privacy is desired). 2. Press the flashing HOLD button. 3. The system returns the call to your en dpoint and the extin- guishes the[...]

  • Page 29

    CONVERSip EP300 User Ma y ‘04 Comdial 33 If you transfer the call without first announcing it, you have made an un-screened or blind transfer . T o transfer an un-screened c all to another system endpoint, perform the following steps. 1. While on a call, press the pre-programmed TRANS soft key or TRANS/CONF button on your EP300. The system automa[...]

  • Page 30

    Proce ssing Calls 34 Comdial Ma y ‘04 3. When a second caller ente rs, th e EP300 plays a do uble beep to announce their entry , and you can begin your conv ersation. 4. When additional parties enter the conference, the EP300 plays a double beep to announce their arrival; all parties in the room can then communicate. 5. When all parties are prese[...]

  • Page 31

    May , ’04 Comdial 39 CONVERSip EP30 0 User (MP50 00) APPENDIX A SPECIFICATIONS T echnical Data: • Certifications: FCC Part 15 Class B, RF emission compliant • Safety Approved: OSHA Accredited NR TL (Nationally Recognized T est Laboratory) to UL 60950 and CSA C22.2 #60950. • Dimensions: 9.5” w x 9.25”d x 7.5” h • W eight: 2 lbs. • [...]

  • Page 32

    Specifications 40 Comdial Ma y , ’04 User Interface: • 2 x 16 character display • 24 programmable butto ns with tri-color LEDs • Phone buttons web config urable (via MP5000 or MP1000 platforms) • 7 fixed feature buttons (h old, transfer/conference, redial, headset, speaker , mute, dial/answer) • 3 soft keys • Last calls (10 entries) ?[...]

  • Page 33

    May , ’04 Comdial 41 CONVERSip EP30 0 User (MP50 00) SIP: • RFC3261 compliant • UDP and TCP support • MWI events • Inband DTMF • REFER (RFC3525) Installation: • Static IP provisioning, DHCP • Daylight saving time, time retrieval from server • Dynamic field-upgradable software Ethernet: • 2 port with switch i ncluded (8 02.3 10/1[...]

  • Page 34

    Specifications 42 Comdial Ma y , ’04[...]

  • Page 35

    CONVERSip EP300 User (MP5000) May ‘04 Comdial 43 INDEX A address book, calling using 24 Ad-Hoc Conferences 35 Adjusting the V ol ume 13 Answering a Call in your Pickup Group 28 Answering a Call While on a Call 28 Answering Calls 25, 27 auto redial 22 C call forward 37 call hold 31 call hold, retrieval 32 call pickup 37 calling an outside party 20[...]

  • Page 36

    Index 44 Comdial May ‘04 Positioning the EP300 10 R recalling parked calls 33 Redialing a Previously Dial ed Number 22 Retrieving a Held Call 32 Retrieving an Outside Call from a Park Orbit 33 S speed dial bin, calling using 24 speed dial button, calling using 23 T T ransferring a Call 34 U Using Call Hold 31 Using Call Pickup 37 V volume control[...]

  • Page 37

    CONVERSip EP300 User (MP5000) May ‘04 Comdial 45[...]

  • Page 38

    GCA70-399 Rev 1 M ay ‘04[...]